Hotel - ibis Styles Melbourne The Victoria Hotel
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Melbourne The Victoria Hotel Hotel

Our hotels AccorHotels
3.5/5 2,249 reviews
All hotels in Melbourne
See on a map
  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 129.00 AUD Non member rate
From 129.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Indoor heated pool
  • Breakfast
  • Fitness centre
  • Air Conditioning

Services and practical information

  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air Conditioning
  • Airport shuttle
    • TULLAMARINE (Paying)
    • TULLAMARINE I'NATL (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 370 rooms
  • 370 non-smoking rooms
  • 16 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,482 reviews

Our guest reviews for ibis Styles Melbourne The Victoria Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,249 reviews
TripAdvisor review
Couples - 17/10/2017
« Stayed at Ibis Melbourne »

Very Good location and the price was great. The staff were nice and approachable. The place was near to restaurants, cafe, shops and other business establishments at the city of Melbourne. The room was safe. Need a little bit check on the water pressure of the shower. The toilet over all performance was clean and nice,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlu C, Thank you for staying with us and taking the time to write a review about our hotel. We are pleased to hear that you enjoyed your overall stay with us. We appreciate your positive comments about the price point and the location of our CBD hotel – it is a great option for those who want to make the most of what Melbourne has to offer! Your feedback about the staff being nice and approachable throughout your stay has been forwarded to our front office team. We thank you for your comments about the water pressure of the shower in the room you were allocated. Your feedback has been forwarded to our maintenance team to be actioned. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to ibis Styles Melbourne, The Victoria Hotel the next time you travel to Melbourne. Warm regards, The Team at ibis Styles Melbourne, The Victoria Hotel.

TripAdvisor review
Family - 16/10/2017
« Bit Mixed »

Bit mixed, because I was only booked for 2 nights, for a couple of days in the city, before an early morning flight to Arrowtown, NZ! BUT because of my daughter's baby unsettlement, I added 3 days ( early) to leave Beck Adam & wee Lachie ( 8 months) a bit more space in a 2 bedroom townhouse.... so all could get some sleep! BUT because I had pre-paid from NZ for the LAST 2 NIGHTS, I got a heavy priced to NOT switch rooms for 3 nights, then go to my original booking! WHY could I not just extend without a new booking?? And have to pay up to not move rooms?? And as and extra, of course, was the FIRE ALARM, that kept on going, with no staff update for 3 hours, from 5.30am in the morning in Pants & Jacket! Many in Pajama's! with no shoes etc..... Yes I got moved as my room 5103, was partially flooded! etc... etc....

Our hotel has responded to the review
Our hotel has responded to the review

Dear 623roby, Thank you for staying with us and taking the time to write a review about our hotel. We are disappointed to hear that your stay with us was not completely satisfactory. We are sorry to hear that your stay was negatively impacted by the difference in price from the time you booked your original prepaid accommodation with us before travelling to Melbourne and the higher cost that you encountered when extending your stay with us for the three additional nights. Hotel pricing is dynamic and the advertised price that you originally booked is only available at the time of viewing and is subject to change without notice. Your comments have been forwarded to our management team for review. We thank you for your comments regarding the incident that occurred on the 11th of October. Our priority is always the safety of our guests and staff. The limited staff that were working at the hotel during the early time of the incident followed the safety protocols that were required of them to ensure the immediate safety of all those who were at the hotel. We apologise for any inconvenienced caused on this occasion and if you have any concern regarding the incident, please do not hesitate to contact us at the hotel directly. Thank you once again for your valuable feedback. We hope you will allow us the opportunity to welcome you back to ibis Styles Melbourne, The Victoria Hotel the next time you travel to Melbourne. Kind regards, The Team at ibis Styles Melbourne, The Victoria Hotel.

AccorHotels certified review
Dont S. H. Business - 14/10/2017
« Not as good as previous stays »

Not as good as previous stays

AccorHotels certified review
John M. Business - 14/10/2017

Woken up before 0600hrs with loud noises from outside, before the fire alarm When arriving the room had a bad odour $20 a day parking a bit stiff. Not enough coffee & tea.

AccorHotels certified review
Amanda E. Families - 14/10/2017
« Apart from the fire evacuation it was goid »

Stay was good. The only complaint would be when we were evacuated nobody told us what was going on. It seemed like no staff knew either. Just a brief statement would have helped

AccorHotels certified review
Anonymous Business - 14/10/2017
« Disrupted dreams »

Except for the interruptions of the fire alarm and mass evacuation early one morning, it was an reasonable and comfortable stay. I am concerned that it took more than 30minutes for the Fire Brigade to respond and for the lack of communications from hotel staff during this period. The letter from the general manager to apologise for the disruption did not give any information either.Most people are reasonable and would show understanding if given information. As it is, we do not know if it was a false alarm, a technical incident or a real fire.

AccorHotels certified review
Trevor B. Business - 14/10/2017
« Good »

Everything was as expected, except the fire alarm that required all people to evacuate hotel at about 6:15 am

AccorHotels certified review
Marj Families - 14/10/2017
« Love staying here n always come back here »

The front staff are always helpful n very friendly. The rooms are always clean and comfortable and its in a great location.

AccorHotels certified review
Chris G. Business - 14/10/2017
« Convenient and Central to all the pleasure Melbourne has to offer »

It was all easy and convenient. No problems in parking nor waiting to retrieve my car from the hotel parking. All facilities (gym, spa, pool, sauna, Foxtel etc) I needed. Nice and clean and no hassle. Staff are courteous and friendly.

AccorHotels certified review
John F. Solo - 14/10/2017

Comfortable and convenient, problem of Wednesday morning with the fire and police, fortunately I was on first floor, hence able to go back quickly. With available newspapers, why no Age?

AccorHotels certified review
Jeannie M. Families - 13/10/2017
« Nice place and staff, not the best stay though »

The room was nice as always, staff were friendly and the breakfast was very nice. But with what happened with the fire alarm, standing in the street and getting moved room to room to get a shower was poorly handled. To leave your guests standing in the street, some of whom were elderly and not bring out a towel or a blanket to try and keep them warm for the 60-90 minutes we were out there I felt was disappointing. Whilst our stays here have always been very good, I felt the little things were either missed or done poorly. Sometimes it’s events like this that show us what we need to improve and I hope that’s what happens here, even though hopefully it won’t ever happen again. It has altered our perception of The Vic hotel and we are thinking we will be staying elsewhere from now on. Sorry but I felt it best to be honest.

AccorHotels certified review
Merril Solo - 13/10/2017
« Clean quiet room and a comfortable bed. »

I came back after the AFL Grand Final and enjoyed a good nights sleep.

AccorHotels certified review
Edward B. Business - 13/10/2017

Fire Alarm when off around 6:00 am in the morning - and we had to assemble on the street in our pyjamas Rude awakening - should receive some compensation

AccorHotels certified review
Anonymous Couples - 13/10/2017
« Staff so pleasing to help out enjoyed our stay »

Ibis - so close to every thing in Melbourne and you have it all

AccorHotels certified review
Simon P. Business - 13/10/2017
« Basics OK. Air Conditioning Poor. Handling of Fire very poor. »

The hotel is very hot overall. That's OK but I could not get my room cool. I set the Air to 16 but it remained warm and probably about 22. There was a fire at 6.30 am while I was there. The hotel staff handled this poorly. People were on the footpath in PJ's and cold. No-one came out with blankets or similar. No-one from the hotel wore any hi-vis or appeared to be in charge. The crowd was not addressed in any way to inform them of what was going on.

AccorHotels certified review
Raymond L. Business - 13/10/2017
« Mr Raymond Trevor l. »

A very pleasant and accommodating staff. Is a lack of smoking lounge however. Otherwise very satisfactory Always return here. Once offered a gold card and have since heard nothing thereafter.

AccorHotels certified review
Margaret M. Business - 12/10/2017
« Charged wrongly and no refund »

Dear Ibis For the first time during my many stays with Ibis, I am very dissatisfied. This is for two reasons. 1. When I returned home, I looked at my invoice and it was for $135. When I booked at the counter, the customer service person at the desk told me the cost would be $108. 2. I had made a mistake regarding the date of stay when booking online direct through Ibis. Instead of booking for the 9th Oct, I accidentally booked for the 29th Oct. When I arrived at the hotel on the 9th to check in, I was told that my booking was not refundable or even exchangeable for a new booking for that night (the one referred to above). I certainly had not picked up the fact that it was non-refundable during the booking process. I don't refute that this information was in the fine print somewhere but it was definitely easy to overlook. If I had booked through a third party, (e.g., Trivago) I suspect it would have been refundable as many hotels are. This has totally put me off using Ibis and also in booking with them direct. I ended up paying $242 for a very average room in Melbourne CBD and at the further expense of a great deal of frustration at Ibis' service. I find it very unsatisfactory that I could not exchange or obtain a refund for a mistake made during the online booking. There would have been no cost to Ibis to have allowed this. Yours faithfully

AccorHotels certified review
Penny K. Families - 12/10/2017
« Great location »

Alice & John make us feel Very comfortable , good staff makes us keep coming back !

AccorHotels certified review
Bobbie Families - 12/10/2017
« Bobbie »

Not too bad except for the Fire Alarm= went on too long, lack of update on what was happening, took over 25 minutes from first bell to any Emergency services arriving! No traffic management plan, as cars & trucks still driving through the narrow street.... 3 people wandering out, eyes possibly Glazed, nearly run over! (A police problem as Fire Service said not theirs!!) ?? My room was partially flooded (5013) from the event, and so no Shower etc... until evacuated! Outside windows cobwebs, shower fan in room very dirty. Maybe washed out from the water flowing down at said event!

AccorHotels certified review
Phil G. Friends - 11/10/2017
« Excellent place to stay, highly recommended !! »

Once again a very enjoyable stay at The Vic

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 129.00 AUD Non member rate
From 129.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 220 m The Swanston Hotel Melbourne Grand Mercure
The Swanston Hotel Melbourne Grand Mercure
From
From 169.00 AUD Non member rate
From 169.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 260 m Novotel Melbourne on Collins
Novotel Melbourne on Collins Hotel
From
From 200.00 AUD Non member rate
From 200.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 270 m Mercure Welcome Melbourne
Mercure Welcome Melbourne
From
From 119.00 AUD Non member rate
From 119.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 330 m ibis budget Melbourne CBD
ibis budget Melbourne CBD
From
From 99.00 AUD Non member rate
From 99.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MELBOURNE
See rates