Hotel - ibis Styles Melbourne The Victoria Hotel
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Melbourne The Victoria Hotel Hotel

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3.5/5 2,316 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • TULLAMARINE (Paying)
    • TULLAMARINE I'NATL (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 370 rooms
  • 370 non-smoking rooms
  • 16 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,997 reviews

Our guest reviews for ibis Styles Melbourne The Victoria Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,316 reviews
TripAdvisor review
Family - 11/01/2018
« Great Value and Great Location »

We have stayed at this hotel on numerous occasions and found it to be excellent value for a city centre hotel. The location is fantastic and so central to everything. The rooms are good and clean and The staff are always so helpful.

AccorHotels certified review
Brooke Couples - 10/01/2018
« Cozy city stay »

Room was lovely and neat, on the smaller side but gave it a nice cozy feel and was still big enough for my partner and myself. The only bad thing was the water pressure. Terrible water pressure in the shower not sure why that is.

AccorHotels certified review
Anonymous Families - 10/01/2018
« Nice place to stay but rude service »

Nice place nice room service but counter service was not great for me. The asian staffs served me extremely well, but the particular dark blonde hair lady with ponytail was disrespectful. When I was checking out, she looked at me and asked “checking out?” And therefore I responded with “yes”. She then looked at me expecting me to hand me the room cards without a word, I did not know that I was expected to do so, therefore stood there waiting for her to guide me in what to do to check out. She then put out her hand on both sides giving that head shake and look like *so give me the cards* and said “so? The Cards?”. I was like *oh so that’s what I’m meant to do*. And she just gave me the dirty look. Besides that terrible customer service, I’d stay at the hotel again and again. But the breakfast is way overpriced and would not eat there again unless the price drops dramatically.

TripAdvisor review
Couples - 10/01/2018
« Good Stay »

Good stay. Breakfast every morning was great. Staff very friendly and helpful. Bed did move around a bit, maybe take the wheels off next time. Room cleaned every day and early in the day as well which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guyderj, Thank you for staying with us and taking the time to provide a review about ibis Styles Melbourne, The Victoria Hotel. We are pleased to hear that your stay with us was satisfactory. We appreciate your positive comments about the friendly and helpful staff, as well as consistency of upkeep in the room you were allocated. Your comments have been forwarded to our front office and housekeeping teams respectively. We thank you for your feedback regarding the bed moving around in the room you were allocated. Your feedback has been forwarded to our management team for review. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back to ibis Styles Melbourne, The Victoria Hotel the next time you travel to Melbourne. Kind regards, The Team at ibis Styles Melbourne, The Victoria Hotel.

AccorHotels certified review
Ahoyhoyamy Business - 09/01/2018
« I'm a return customer »

When travelling for work, I always choose the Vic Hotel (unless the prices are inflated due to other events on in Melbourne). The location is great, the rooms are simple and clean and contain all that I need - although I often think that a microwave in the room wouldn't go astray....

AccorHotels certified review
Anonymous Couples - 09/01/2018
« Excellent »

Great staff and facilities

AccorHotels certified review
Fred54 Solo - 09/01/2018
« Nice comfortable & sizable room, great convenient location, but limited late checkout »

I have stayed here years ago, and rooms seem much better equipped now, great size room & comfortable & modernised bathroom. Is a tremendous location to all aspects - Bourke St mall very close, and MCG & South Bank relatively short walks & otherwise easy access to Trams in all directions. Décor with Fish Tanks really added some atmosphere. Good bar within & open till late. Being an Accor member was a little disappointed with only being bale to extend late check put till 12 noon (other Accor locations have been 4pm).

AccorHotels certified review
Nicole N. Families - 09/01/2018
« Very happy »

Nothing negative. All good

AccorHotels certified review
Tina Families - 09/01/2018
« Air con issues »

Overall, it was good. The air con was a bit noisy and didn't feel like it was cooling sufficiently during the night. The bathroom is also quite small, but had everything I needed, including tissues and a shower cap.

AccorHotels certified review
Wayne F. Couples - 09/01/2018
« A pleasant three day stay in a very ordinary room »

The hotel is well situated which is why I have stayed there since 1966. I prefer rooms other than the one I was allocated.

AccorHotels certified review
Happy T. Solo - 09/01/2018
« Perfect short stay »

Greeted well at reception, my room was away from the lift and stairwell and was quiet.

AccorHotels certified review
Ck M. Families - 08/01/2018
« Director »

Overall good. Some suggested improvement. 1. Bottle of water only provided at the first day of stay, suggest to provide every day 2. There are stairs in the passageway to the room, it is a bit clumsy with luggages

AccorHotels certified review
Guillermo P. Couples - 08/01/2018
« Excellent location »

Located in a very nice and lively neighborhood. There are plenty of shops and restaurants around and you can take advantage of the free tram transport system in the central area.The personnel was very friendly and always helpful. The breakfast is excellent and offers a great variety of choices. It opens early at 6:30 so you can have breakfast before you take tours or other activities. Good value for money-

AccorHotels certified review
Natasha Friends - 08/01/2018
« Room was great - Staff not friendly »

I am satisfied with the room and the cleaning service. When we bumped into the cleaner he was very nice and smiled. As for the other staff not even a hello how are you, so rude. SMILE!! The reception staff were like robots.

AccorHotels certified review
Bradley H. Business - 08/01/2018
« Great hotel in Melbourne CBD »

I had a wonderful time in the hotel. The staff were very helpful and friendly. The room was great, couldn't have asked for more at this lovely hotel

TripAdvisor review
Couples - 08/01/2018
« Correct quality »

The hotel is very well located. The room are well equiped. The room and the bathroom seem to ne clean. But the cleaning person spent only a short time in each room. There were a small thing on our carpet on arrival. And it remained 3 days until our leave. We are given a room with a very small window. The room is in the dark all day, ideal for sleeping, but not for stay. It's nice to have a jaccuzzi in the hotel. But it's too high chlorized, not sure it's cleaned often.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 馨 梅, Thank you for staying with us and taking the time to provide a review about our hotel. We are pleased to hear that you enjoyed the central location of our hotel – it is ideal for those who want to make the most of what Melbourne has to offer. We thank you for your comments regarding the cleanliness of your room upon arrival and throughout your stay. Your feedback does not reflect our hotel’s usual standards of service and your comments have been forwarded to our housekeeping team for review. We are sorry to hear that your stay was negatively impacted by the small, dark room you were allocated. Due to the layout of the hotel, some rooms have natural lighting than others. Subject to availability, guests may request a room with good natural lighting when they stay with us. We appreciate your feedback regarding the levels of chlorine in the spa at the rooftop fitness centre. Your comments have been forwarded to our maintenance team for review. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back to ibis Styles Melbourne, The Victoria Hotel the next time you travel to Melbourne. Kind regards, The Team at ibis Styles Melbourne, The Victoria Hotel.

AccorHotels certified review
Sabina Solo - 07/01/2018
« Good bake for money »

Location excellent, price and front desk service good. Room was very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sabina R., Thank you for staying with us and for taking the time to leave a feedback for ibis Styles Melbourne, The Victoria Hotel. We are glad that you were satisfied with the services of the hotel although the room allocated was quite small for you. Thank you again for leaving a feedback and we look forward to welcoming you back in the future. Sincerely, The Team at Ibis Styles Melbourne, The Victoria Hotel

AccorHotels certified review
Anonymous Solo - 07/01/2018
« Very good »

Very good & convenient.

AccorHotels certified review
Aimee J. Families - 07/01/2018
« Very enjoyable »

We really enjoyed our stay. Clean and functional room, great facilities. All the staff were friendly and helpful.

TripAdvisor review
Family - 07/01/2018
« Fantastic place to stay and close to everything in the CBD »

Staff were extremely helpful and friendly. Room was tidy and clean. The hotel is centrally located in the CBD. Access via tram was very convenient and it was walking distance to most major tourist hot spots. Our large room was great for the family. Breakfast each morning was outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear 500nathan, Thank you for staying with us and taking the time to provide a review about our hotel. We are pleased to hear you enjoyed your stay with us and that you appreciated our hotel’s central location – it is ideal for those who want to make the most of what Melbourne has to offer! We thank you for your positive feedback about the cleanliness of your room, the standard of the full buffet breakfast, as well as helpful and friendly staff. Your comments have been forwarded to our housekeeping, restaurant and front office teams respectively. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back to ibis Styles Melbourne, The Victoria Hotel the next time you travel to Melbourne. Kind regards, The Team at ibis Styles Melbourne, The Victoria Hotel.

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