ibis budget Cannes centre ville

The service was overall satisfying, however we have two huge complaints: 1. The triple room given to our 2 drivers and 1 guide (all males) was so small that they could not sleep all three in that room, given that they are 3 males. So, our guide was left with no bed because all three of them could not fit, so we had to search for another bed in the middle of the night for our guide. 2. The receptionist started giving out the room keys to people randomly before the guide even arrived - so wrong rooms were given out to people and the guide had to search for the people and tell them that there was a mistake and they had to switch rooms and move. Also, when the guide arrived and wanted to give out the room keys, the receptionists didn't have everything prepared and it all took a lot of time. Other than that, the service was fine, but the group was really unhappy with the hotel because of the mess with the room key giving when they arrived + room switching that some had to do later. Since they were here only for one night, that is the only thing that stuck in their mind - the chaos upon the room giving.

Of course rooms are small and lobby is crowdy, between breakfast-takers and customers but this is fine with such budget hotel. However, whatever the hotel category is, reception staff should be customer-oriented and representing the Accor Hotel brand. Yesterday 28th of Aug. I waited for a long time at the reception desk, ringing the bell many times to catch attention. I had finally to get to the kitchen side and should for assistance. The receptionist who came over had this (unfortunately) typical French unfriendly attitude, she complained it was not her fault, she was busy with the breakfast duty (really? For a receptionist?), and I should have rung the bell. When she heard this is what I did, she then told me that I must have done it incorrectly as she could not hear anything... NOT something acceptable I have to say.

Very nice...

OTTIMO RAPPORTO PREZZO / LOCATION / PARCHEGGIO

I have to say that it was great and because of it, we stayed 4 more days. Staff was polite in general. There was one younger lady and she was not. First off all, her English is not good. One morning while me and my wife were having breakfast, she was really mean to an older guest who was in 9 and 55 eating. She was telling him: "You have to go, it is over for you. Go out". Really rude. I asked her: "Have can you talk like that with another person?" She turned her head, I am not sure if she heard us. Also, one day we came to ask her about parking. We payed for all days and we asked her: "We would like to go in Monaco. What if, when we come back in evening, parking is full?"... She said: "I dont know. You come back in morning." So, if I went somewhere with my car and lose my parking place, the best for me is to stay in car all night and come back in morning? But, it is important to say that everybody else were really nice, friendly, polite and with good manire. Breakfast was ok, it could have a little bit varied food. Thank you for everything!

Your hotel ın room not clean .there is no haır machıne . I dont fınd for close aır contıner poınt because my room very cold.receptıon person not good englısh lıke french language. Receptıon persons aren't know sample ( ı saıd to hım nıce cıty? Where ıs bus statıon or bus statıon ) not Qualıty person your cannes ınformatıon abouth. I paıd 3 days hotel prıce.but 2 day stayed ın your hotel .04.08.2017 check out. Accord hotel sent maıl .1 daıly hotel prıce gıve my credıt card. No come back why?

I stayed for five nights. The central location and cheap price for the stay were great. Not being able to chnage the temperature of the room (too hot) and uncomfortable pillows affected my sleep.

Our travel a. has been working with your hotel for several years now and our guests have always been satisfied with the overall experience during their stay. However, we suggest that you have more flexible approach when it comes to non-significant room cancellations in larger groups (2-3 rooms cancelled, almost 40 confirmed). Other similar hotels have more flexible cancellation policy, which we highly appreciate.

Value for money

The room is basic, but so is the price. The staff is superb, very friendly, compliments! Breakfast is quite limited, I'd love to see more meat, eggs, cheese. What is unacceptable is the WIFI speed. It even making e-mailing almost impossible, you need to do something about that.

One of the worst hotels I've ever stayed at, the room looked like a prison cell, the walls were dirty, it was so small I couldn't walk past the bed without smacking into the TV, people in the building could see into the room, car park lift didn't work. I've stayed in budget hotels but this was one of the worst.

Bad smell in the room Shower oscillated very hotly to cold water

GLOBALEMENT SATISFAIT DE LA PRESTATION

I stayed for 3 nights and it was very noisy every night, to the extent where I could barely sleep. It seem some part of the hotel infrastructure (maybe the lift) or something else nearby was making a very loud period mechanical noise. I mentioned it to the reception. They could not give an explanation, nor did they follow up the next day.