Hotel - ibis Mons Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mons Centre Gare Hotel

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3.5/5 355 reviews
All hotels in Mons
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Accessible bathroom
  • Pet allowed
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 72 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 509 reviews

Our guest reviews for ibis Mons Centre Gare

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 355 reviews
AccorHotels certified review
Michael M. Business - 04/02/2018
« Ghetto »

The hotel was available. The room had stains on the ground, tub had pubic hairs in it, the bed was awful, no fridge in the room. The only good thing was the internet. Breakfast bacon never looked cooked, orange juice machine was broken and never cleaned and I saw the front desk clerk handle the food with his hands after dealing with money and not washing their hands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., Thank you for taking the time to tell us about your experience at the ibis Mons Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At Ibis, there is no fridge in the room. This is not part from the standards brand. About the cleanliness of the bathroom, if you have an issue in room, we still have the contract 15 minutes, if you report your issue to our reception they have 15 minutes to resolve it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François Labilloy - Manager

AccorHotels certified review
C J. H. Couples - 07/12/2017
« Welcoming and comfortable »

Reception service first class and refurbished room stylish and modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN H., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Kyriakos Business - 28/10/2017
« Nice hotel which can be improved »

Overall I had a nice stay. The hotel room was quite basic despite the price. When I arrived the heating was turned off meaning that my room was very cold... I was tired from my trip so this made it even more difficult for me. Also I noticed that despite the fact that I was leaving the heating on, when I was returning from work, it was turned off ( put in zero !!)probably by a member of staff.I didnt appreciate this at all. Breakfast was very nice.and had a great variety. Staff was very polite and always smiling , willing to help at whatever a customer nedded. The wifi was really slow three outof the four days ofy stay. I tried the wifi of another floor , as indicated by a member of staff, but I still had the same issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyriakos Chourdakis, We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
A M. R. Friends - 25/10/2017

Very good location. The parking charge was a bit steep. Also road signage to get to you could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear antony r., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I really would like to add some road signage but I don't have the agreement of the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Anonymous Couples - 04/10/2017
« Satisfied »

Too short stay on my way home

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT A., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Richard Couples - 03/10/2017
« Location a short walk from main square of Mons. »

Efficient check-in. New carpets in corridors. Recently refurbished room (paint and carpets). Comfortable bed. Secure parking (@ €9).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Anonymous Business - 23/09/2017

No wifi, no room amenities (paper, pens, soap, etc.). Room door didn't shut properly. No soap in the shower. This was a relatively expensive hotel stay for very little service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian D., Thank you for taking the time to tell us about your experience at the ibis Mons Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. To answer to your remarks, we have had a huge issue with the wifi due to our supplier. This issue will be resolve this week. In Ibis, we follow the standard dictated by the brand in order to find back the same room in each hotel worldwide and the amenities that you mention are in the Ibis standard. You will find easily these amenities in four star hotel. About the door and the soap shower, we have the contract 15', if you report a problem in your room we have 15' to resolve it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François Labilloy - Manager

AccorHotels certified review
Jayne S. Families - 16/08/2017
« Great place to stop over for our little family on route to Switzerland »

Easy check in, room was fine, good breakfast and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jayne S., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Michael Couples - 12/08/2017
« Nice hotel but short on benefits »

I found Fabian at reception helpful but constrained in what he was able to offer. Limited discount for late booking, no breakfast included unlike Ibis Lille

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., Thank you for taking the time to tell us about your experience at the ibis Mons Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our breakfast is never included in our rate except on promotion on our website. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François Labilloy - Manager

AccorHotels certified review
Andy S. Couples - 08/08/2017
« very good, excellent room, staff wonderful »

we have enjoyed staying at the hotel and will plan to stay again, the hotel suited our needs, the staff were very good and helpful, very polite, our check in was with Sebastian, excellent process and really helpful to us. I will be writing a 5 star report on Trip Advisor, no negative points at all thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW S., We very much appreciate your comments regarding your stay at the ibis Mons Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Labilloy - Manager

AccorHotels certified review
Brownbill Friends - 12/05/2017
« A good venue in excellent location with all facilities required »

Pleasant staff and painless as all finances and admin dealt with on pre authorised credit card

AccorHotels certified review
Anonymous Business - 03/05/2017

no water cooker in the room.

AccorHotels certified review
Anonymous Families - 27/04/2017

We sent one night at ibis mons..this hôtel is well located..10 mins walk from centre. .employees are very Nice. ..

AccorHotels certified review
Anonymous Families - 25/04/2017

Very friendly and helpful staff

AccorHotels certified review
Anonymous Couples - 20/04/2017

I respect your efforts to employ disabled people and give them opportunities to take care of guests. However, they were not supported enough by other colleagues without disabilities.

AccorHotels certified review
Anonymous Business - 22/02/2017

It was a surprise that when we arrived, there was no reservation but luckily I had the voucher with me. Also that the internet conection was very bad and with many interuption. But the general opinion was good. Nice and profesional staff and nice rooms. Everything was correct

AccorHotels certified review
Anonymous Business - 19/02/2017

The stay was nice, but a few recommendations. I was surprised that there was no shampoo/conditioner. I thought breakfast was expensive and there should be an a la carte menu offered in case someone just wants a bowl of cereal or fresh fruit. The rooms were very spacious, so a small fridge would be nice too, especially for people staying for a week or longer. Staff was very accommodating and made us feel welcome!

AccorHotels certified review
Anonymous Couples - 23/01/2017

We spent 1 night at Ibis Mons Gare Centre. Staff are very friendly and helpful. The room was comfortable and spacious. Breakfast plentiful and tasty.

AccorHotels certified review
Anonymous Solo - 21/01/2017

It was descent

AccorHotels certified review
Anonymous Business - 21/12/2016

The Hotel was very Pleasant, Clean & Tidy the room was very clean.

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