Mercure Stoller Zurich 4 stars

TripAdvisor rating 4.0/5 792 reviews
Mercure Stoller Zurich
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Hotel extras

  • Well connected: 5min from Hardbrücke station, 15min from Zurich Main Train Station and airport

  • City center can be as well easily reached in 12min with the Tram line n°2

  • Restaurant Stoller serves a seasonal menu prepared with local produce, and homemade ice creams

  • On-site: paid parking, meeting rooms and free Wi-Fi

  • Comfortable rooms with air conditioning and espresso/tea machine

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Stoller Zurich

Badenerstrasse 357
Postfach
8003
zurich
switzerland

Tel: +41444054747

Fax: (+41)44/4054848

Contact email

Check-in from 15h00

Check out up to 11h00

  • TIEFENBRUNNEN-MORGENTAL :   33 ALBISRIEDERPLATZ

  • KLUSPLATZ-ALBISRIEDEN :   Tram 2 & 3 ALBISRIEDERPLATZ

  • By plane

    ZURICH KLOTEN At 10km / 6.21 miles

  • By car

    HIGHWAY EXIT At 0.5km / 0.31 miles

  • By car

    ZURICH A1-A3-A4-A7 At 1.5km / 0.93 miles

  • By train

    ALBISRIEDERPLATZ L 2&3 At 0.1km / 0.06 miles

  • By train

    HARRDBRÜCKE At 1km / 0.62 miles

  • By train

    ZURICH/ZUERICH At 3.2km / 1.99 miles

GPS :47.378505, 8.50948

Our accommodations

All hotel rooms are equipped with great attention and love to detail. The rooms are equipped with Sofitel My Bed Classic, minibar and an own coffeemachine. An air conditioner cools you off on warm summer days.

Queen-size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk
  • Iron

2 Full beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk
  • Iron

Junior Suite with twin beds or 1 queen-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Business Desk
  • Iron

Room with one single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Business Desk
  • Iron

Our restaurants and bars

RESTAURANT STOLLER

Type of cuisine: International

The Stoller restaurant serves traditional brasserie dishes, fresh delicacies and wines from various regions. The Stoller Glace terrace with its homemade ice cream has been regarded as Zurich's summer night's dream since 1938

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STOLLER

Photo non contractuelle / Strictly non binding

After a day of touring and walking, our restaurant has the perfect atmosphere to linger over a specialty cocktail created by Daniela, or to discover one of our wines which has been carefully selected by our Somelière.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 41

  • Maximum capacity: 44 people

Find out more

Our guest reviews for
Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,654 reviews

tripadvisor

TripAdvisor Rating 4.0/5

792 reviews

Adequate accommodation for a short stay

Customer review rating 4.3/5

Julie Couples - 06/10/2019 AccorHotels review

Whilst in a good location for trams and access to the train station. We noticed that on our booking form (when checking in) we had been allocated a different room number to the one we were given keys for; we are not sure why this happened. The room we were allocated was quite dark, with poor lighting (no ceiling light only two lamps and a desk lamp). It overlooked a smoking area and bins. The bathroom was quite tight with a shower over the bath. Getting in and out of the bath was quite difficult with little room to move due to the shower screen and there was no handrail to assist against the risk of slipping. We didn't feel welcomed on arrival however the gentleman who was on reception later in the evening was much more friendly. The only instructions we found in the room said to view the website for information on the hotel but no details on how to access the wifi. A bit disappointing overall.

Dear Ms. E., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price of CHF 46.--/75.-- (40/100 price/value by 117.--/189.--) is not realistic in Zurich. The Ibis budget at the Airport sells rooms ca CHF 98.--/135.-- per night. Your room number 118 was given after the printout and market on the registration form. The back yard is public space and we have no influence on the smooking behavior of the people outside our property. WiFi has a free accses just by acctvating the smartphone. The Guest-, Hotel information is in digital form and can be acctivated trough a QR Code. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zurich AG

Pleasant short stay in Zurich

Customer review rating 4.3/5

Sen S. Business - 01/10/2019 AccorHotels review

The experience was very good, excellent in fact. I liked the room, it's size, bed size, decor, lighting and the facilities for tea coffee making with adequate supplies. The welcome drink was good, I took Swiss red wine. The room had like Nespresso coffee machine with bullets, sugar, cream, etc. The bathroom was very nice and clean with all the required gadgets. There was head shower in addition to hand shower. The location was also very good and can be reached from the Airport or the main Station very easily by public transport. Overall, very good experience.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Zurich stay

Customer review rating 4.3/5

Mk Couples - 01/10/2019 AccorHotels review

Quite disappointed with the stay. After having stayed in Accor hotels for many years, first time had the experience of given a very small room, which is similar to the high Street budget hotels. Requested the front desk for a change of room, which was not done stating the staff was not there and will look into it next morning. Then they forgot about that. The service was disappointing even after being a silver member.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price of CHF 18.-- (30/100 price/value by 62.-- for two people) dose not existe. The ibis budget at the Airport sells room at ca CHF 98.-- At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

good breakfast

Customer review rating 4.3/5

Koen Couples - 26/09/2019 AccorHotels review

good location : near public transport, supermarket, restaurants,10 mins from old city center good buffet breakfast small clean room, service somewhat lacking (change hygienic paper...thank you reception lady...),in general ok reception : service distant but correct price : rather expensive to european standards, normal to swiss standards i guess

Dear Mr. d., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price of CHF 65.--/110.-- for two people (50/100 price/value by 130.--/220.--) is not realistic. The ibis budget at the Airport offers rooms at ca CHF 98.--/139.--. Please dont hesitate to reserve the room sice the most convinient for you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Short sweet stay

Customer review rating 4.3/5

Baron L. Couples - 22/09/2019 AccorHotels review

We had a short and pleasant stay here. Room was comfortable and clean. Facilities were sufficient. No aircon here. Still ok in the night when temperature is lower. TV has many channels, however, insufficient Sports channels in my view.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Excellent stay with great staff

Customer review rating 4.3/5

Anonymous Business - 16/09/2019 AccorHotels review

Great room, comfortable bed, friendly staff at check in/out. Efficient staff during a lunch/coffee.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Satisfied

Customer review rating 4.3/5

Anonymous Couples - 15/09/2019 AccorHotels review

We stayed there 3 days 2 nights. The first day breakfast we were on 6.30 am. the cold food was ready but it was advised that the hot one would be ready after 7 am. We wereokay with that. As we were in hurry to having the breakfast and we could not spend much time at that time, we just ate what was ready at that time. We should leave the hotel as soon as possible. In this stage, just be sure that food is ready and complete when breakfast time is open. One important thing that we thank you that we can check-in earlier without additional charges. It was very helpful as my husband just arrived from the long-haul and he had to wait me for the workshop @5pm. He could take the rest until we met in the hotel.

Dear Ms. Ahdiyanti d., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

I definitely recommend this place.

Customer review rating 4.3/5

Anonymous Business - 11/09/2019 AccorHotels review

Nice and convenient accomodation with friendly and helpful staff. The hotel is in a quiet and safe area not too far from the city centre.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Very good

Customer review rating 4.3/5

Laurence Couples - 09/09/2019 AccorHotels review

Convenient location and good sized room

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Very Good

Customer review rating 4.3/5

Ernst Friends - 09/09/2019 AccorHotels review

It remains a perfect Hotel. Just a pity that there was no reply to my emails (2x) when I sent a request for information. but better next year!(2020)

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Very Good and location is perfect

TripAdvisor rating 4.0/5

TDIagency Solo travel - 09/09/2019 TripAdvisor review

Just a pity that there is no response if I send an email with a question to the hotel up to 2x. otherwise the Hotel is perfect! I will book this hotel again next year, but longer. location is Perfect.

Great atmosphere and style

Customer review rating 4.3/5

Anonymous Families - 03/09/2019 AccorHotels review

After entering the hotel I noticed the special atmosphere supported by the the decoration and staff.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our rates are very competitive, a room price of CHF 66.-- (60/100 price/value by 111.--) is not realistic. The ibis budget at the Airport sells rooms at ca CHF 98.-- per night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG
Customer review rating 4.3/5

Jiansi Families - 01/09/2019 AccorHotels review

The reception staffs are nice and very welcome , but the lady in the restaurant serving breakfast was very tough and not welcome at all! She looked down the people who can not speak Germany ..... bad experience

Dear Ms. G., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive, a room price of CHF 93.-- (60/100 price/value by 155.--) for two people is not realistic. The ibis Budget at the Airport sells rooms at ca 115.--. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Zurich weekend

TripAdvisor rating 4.0/5

BrianThornton1 Family - 29/08/2019 TripAdvisor review

Location OK for our needs. Hotel a little tired. Reception staff on arrival were friendly Provided free bottles of water which isn't always standard and should be. Didn't change towels after 1st night Limited parking

Louis from reception sent us to other hotel!!!

Customer review rating 4.3/5

Alex Couples - 27/08/2019 AccorHotels review

1. Louis from reception sent us to other hotel!!! I claimed that internet is not working in my room and asked him to come and see. He refused saying that has customers. I said that I am also a customer and as time I wait in que to speak and let him finish with persons in front of me, other customers will wait me to finish with him. He refused, saying that I dislike condition to find another hotel 2. the power sockets are not working with schuko socket. I asked at reception for adapter, but I was informed that you are selling with 9 Eur/piece!!! This is absolutely unacceptable! This adapter should be offered for free to anyone needing it! 3. Because schuko socket exist only in oposite site of the room, I was forced to try to connect my laptop to that socket. In that area, internet connection was very very worst ... unusable ... Please correct such abnormal behavior.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG
Customer review rating 4.3/5

Anonymous Business - 26/08/2019 AccorHotels review

Unprofessional service

Sehr geehrter Frau G., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Stoller Zurich die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Unsere Raten sind sehr wettbewerbsfähig. Einen Zimmerpreis von CHF 55.-- (40/100 Preis/Leistung bei CHF 139.--) wird in Zürich nicht angeboten. Das ibis budget am Flughafen bietet Zimmer zu ca CHF 98.-- an. Unser reichhaltiges Restaurant Angebot bietet Gerichte in allen Preislagen und Richtungen an. Die ausführliche Deklaration über die Inhaltsstoffe etc. befindet sich beim Restaurant Eingang und jede Service Mitarbeiterin gibt auch gerne Auskunft. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Werner Stoller Stoller Zürich AG

Clean, friendly room, good location

Customer review rating 4.3/5

Gabor Business - 14/08/2019 AccorHotels review

Easy to book, perfect location, nice clean quite room

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Weekend in Zurich

Customer review rating 4.3/5

Paul Couples - 14/08/2019 AccorHotels review

A very comfortable stay for an extended weekend.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Maintains high class standards.

Customer review rating 4.3/5

Trafford T. Solo - 30/07/2019 AccorHotels review

Just returned from a weekend in Zurich, staying at The Mercusre Stoller Hotel. As always they have high standards at this hotel and great to see them continue. The hotel is quiet close to the centre of Zurich which is only approx 14 minutes from the main station on the #3 tram, with the stop seconds from the hotel entrance.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Dont feel comfortable..

Customer review rating 4.3/5

S. K. W. Business - 30/07/2019 AccorHotels review

The room is very hot,no air conditional..., The receptioner dont tell me me my room dont including the breakfast,when I check up I am very surprise to be charge very high rate fee for breakfast.even that morning I dont have much time to enjoy the breakfast,because I want to airport. I dont think it is 4 star hotel, ..

Dear Mr. KENG W. S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The reservation was for Room only. Our rates are very competitive, a room price of CHF 22.-- (20/100 price/value by CHF 110.--) is not realistic. The ibis budget at the Airport sells rooms at ca CHF 98.-- per night. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG
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