Hotel - Mercure Stoller Zurich
Mercure Hotel Mercure Hotel

Mercure Stoller Zurich

4.3/5 1,298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • pets allowed 25  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

From cozy Single Rooms and spacious Double Rooms to Superior Rooms with their own coffee machine. We have it all!

  • 80 rooms
  • 100% non-smoking hotel
  • 9 family rooms
  • Extra bed in room for child
  • Baby bed
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Minibar
    • Iron in room
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,298 reviews

Our guest reviews for Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more
David T. Families - 05/12/2018 AccorHotels certified review

Most enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

A.a Solo - 04/12/2018 AccorHotels certified review
« Was OK »

I was here in March this year ; location was ok car parking fees was too expensive; room was too small , I would like to thank all the staff I met ; for their kindness and behavior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al Barwani A., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Mrs C. Business - 04/12/2018 AccorHotels certified review
« Great place to stay »

It was a pleasure staying at the hotel. Had a quiet, clean room. Unfortunately breakfast was a bit expensive and as I asked for coffee cups, they said they only fill it up once a day. So I couldn’t have another coffee in the night unless I paid for it.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Frau K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Stoller Zurich. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Bitte zögern Sie nicht den Zimmerservice für Ihre ergänzenden Wünsche auf zu bieten, wir sind 24 Std. für Sie da. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Werner Stoller Stoller Zürich AG

Ravza A. Solo - 30/11/2018 AccorHotels certified review
« It's fun to be in such a small but comfortable room »

The hotel is reltively far from the city center but is well connected with tram lines. The staff are friendly and always at the guest disposal. It was a suprise to find all necessary facilities and a lot of comfort in such a small room. I am particularly grateful for a selection of Russian TV channels. Smoked salmon served for breakfast would go well with a glass of champaign, which I missed.

Rolf S. A. Couples - 23/11/2018 AccorHotels certified review
« A well located 4 star hotel with understated elegance. »

Well connected to public transport. Excellent bed comfort both bed and linen. Nice, well appointed bathroom. Friendly and helpful reception. We liked the availability of free fruit a nice touch! The only negative, the hair drier did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We checked the hair drier, it has two safty bottons to be activated, one on the plug and one the drier, we will make it clearer to handel it. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and have a nice sunday. Sincerely, Werner Stoller Stoller Zürich AG

Eri Couples - 20/11/2018 AccorHotels certified review
« Nice hotel with small bath/room »

Nice hotel, 35 minutes walk from city centre. Clean and modern. Coffee and tea facilities. Perfect for a weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Kat Business - 19/11/2018 AccorHotels certified review
« Decent hotel »

Ok hotel however the checkout process was long and the lady behind the reception desk was rude and kept making mistakes which caused the process and line of people waiting to get really long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Jean-michel13 Solo - 14/11/2018 AccorHotels certified review
« Thank you »

Stay as expected. Thank you. Positive: - Thank you for the fruits in the room as well as the free bottle of water - Nice room - small towels - Electric socket/outlet with European format, not only the Swiss format Other aspect: - It took me time to understand how the light in the bathroom works. - there is a screen in the bathroom but it does not seem to work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JEAN-CHRISTOPHE N., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. By switching on the TV in the room the scren automaticly shows the chanel chosen in the bath room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

A. Business - 14/11/2018 AccorHotels certified review
« Older hotel but great service »

The hotel is an older hotel but the rooms have been recently refurbished. The beds were very comfortable and the staff were friendly. There is no lift from the ground floor. That is the only downside of this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Peter N. Business - 11/11/2018 AccorHotels certified review
« Mercure Stoller Zürich »

Hotel easy to get to via S-Bahn & Strassenbahn etc. from the airport and has good Internet connectivity. The welcome was a little low key as well as the check-out but basically all fine.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr N., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Stoller Zurich die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Unsere Preise sind sehr wettbewerbsfähig einen Zimmerpreis von CHF 68.-- (60/100 Preis/Leistung bei 114.--) wird in Zürich nicht angeboten. Das Ibis Budget am Flughafen bietet Zimmer ab ca CHF 85.-- an. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Anonymous Business - 08/11/2018 AccorHotels certified review
« not Queensize Bett »

As a Gold member that has to travel a lot, sleeping is very important to me. Any single night of low-quality sleep would destroy my business journey. Therefore, I always book rooms with double bed. However, this hotel ignore my booking requirements. I booked a Queensized Bed but was given a pieced-together twin beds with two small quilts -- that is not I expect as a loyal member of Accor Hotels. Besides, the draingage of the bathroom has problem. Water accumulates in the pool and goes out very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. X., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our room inventory is very limited when special wishes are requestet (upgrade with particular bed size). The rates are very competitive a room price of CHF 73.--(50/100 price/value by 155.--) is not oferd in Zurich, the ibis budget at the Airport sells rooms at ca CHF 95.--. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. SincerelyWerner Stoller Stoller Zürich AG

Eamon F. Solo - 06/11/2018 AccorHotels certified review
« A most reliable service one comes to expect »

As a regular guest at The Mercure Stoller, I am keenly aware of the reliance of high standards of service and one comes to expect these high standards each time you return to a hotel. I am pleased to say that this always is the situation when staying at The Mercure Stoller. Always a friendly and professional staff ready to attend to any requirements that a guest may have while always making the guest feel welcome and appreciated - especially regular returning guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, hope we see you soon again. Sincerely, Werner Stoller Stoller Zürich AG

Douglas B. Friends - 05/11/2018 AccorHotels certified review
« Mostly very good - a few irritants »

Mostly very good - room size, breakfast. Room lighting and coffee machine were complicated and bathroom items ( like tissues) hard to find.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Michael Couples - 04/11/2018 AccorHotels certified review
« Really good »

All was great, the reception were really nice, helpful and polite. The room and bathroom were clean . Just would be good that booking shows correct information about hotel ( said all rooms were with bathtube)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Said Friends - 31/10/2018 AccorHotels certified review
« Lovely stay »

Small nice clean hotel with a very helpful staff in a good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Fabian Business - 30/10/2018 AccorHotels certified review
« Super clean, perfect welcome and nice location »

Used to stay regularly in this hotel and had the chance to be upgraded in the Suite wich was just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Loic Friends - 21/10/2018 AccorHotels certified review
« Good city hotel for a short stay »

Decent sized room, clean, there is everything you need in the room including a coffee/tea maker

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Anonymous Business - 21/10/2018 AccorHotels certified review
« Does the job »

Room OK (not large but then in a big city) bathroom clean, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Johnson C., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Robert A. Couples - 21/10/2018 AccorHotels certified review
« Happy guest »

I have alway enjoyed staying at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and have a nice sunday. Sincerely, Werner Stoller Stoller Zürich AG

Jennifer Solo - 12/10/2018 AccorHotels certified review
« Very happy with this accomodation »

Staff were helpful. Not within the asking distance of Old Town or Station but close to other places of interest in West Zurich. Public transport connections were great so location was not an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

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