Hotel - Mercure Stoller Zurich
Mercure Hotel Mercure Hotel

Mercure Stoller Zurich

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4.0/5 673 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Pet allowed 25  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

From cozy Single Rooms and spacious Double Rooms to Superior Rooms with their own coffee machine. We have it all!

  • 80 rooms
  • 100% non-smoking hotel
  • 9 family rooms
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 993 reviews

Our guest reviews for Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 673 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 28/01/2018
« Another pleasant experience. »

I recently stayed again at The Mercure Stoller Hotel in Zurich and as always it was a pleasant experience. The staff are very welcoming and ensure that all requests are catered for. They pay particular attention to every detail and request ensuring that the guest has a thoroughly enjoyable experience, as of course I had. The hotel is only a short trip on the #3 tram from the main train station and not far by '2 tram from Lake Zurich. I would have no hesitation in recommending this hotel for prospective guests.

AccorHotels certified review
Anonymous Solo - 23/01/2018
« Always a pleasant stay »

I am a regular guest at Mercure Stoller and always look to my stays in this beautiful hotel. Staff are always welcoming and very helpful and any request i ever have has always been facilitated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Sheila F. Families - 22/01/2018
« Excellent service »

Excellent friendly service, as always, from Frau Bonnaure and Herr Kaiser, especially your flexibility allowing us to occupy the room at 11:30 or 12:00, earlier than normal check-in time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Eli J. Families - 10/01/2018
« Very good »

Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Yong M. Families - 27/12/2017
« Nice hotel »

I like this hotel in which it surpassed my expectation. Hotel is near amenities like Migros, Restaurants, and public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. TAN, We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Michael S. Couples - 16/12/2017
« Efficient and pleasant »

As usual your hotel is very pleasant and efficient to stay at. The staff are very good at there duties, however, I wish they would smile a little more, especially in the restaurant. Since we stay at your hotel regularly it si very nice to be recognised by some of the staff, makes you feel wanted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Smith, We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Anonymous Friends - 12/12/2017
« Good Hotel, juest a bit expensive »

YES: location, confort room, cleaning, receptionists NO: bed and pillow confort, parking and park amounts Overall, a good hotel, but just thank to with my discount/promotion (expensive compared to the full rate)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. COMERO, We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Laurent Business - 07/12/2017
« Nice and convenient »

Easy to reach and depart from, good comfort, very clean room, calm... everything's great

AccorHotels certified review
David T. Families - 05/12/2017
« Very pleasant »

All that was expected

AccorHotels certified review
Pramod Business - 03/12/2017
« Superb »

This is my second time I am staying here. Very good staff, property is neat, clean & well maintained.

AccorHotels certified review
Mcg N. Families - 30/11/2017
« Straightforward and enjoyable. »

Comfortable room friendly and helpful staff, excellent location.

AccorHotels certified review
M. H. Solo - 11/11/2017
« Very satisfied »

Hotel room was clean Good internet connection Helpful concierge staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed Ali H., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Silvester S. Couples - 07/11/2017
« Mr. »

Good enough, the palce is clean and quite well provided. Tha hotel is in an old building, though. Location is ok. So, wuite satisfactory for the given price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Silvester S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
B. Families - 06/11/2017
« It was ok. »

The hotel is in a very good location. The room was comfortable. Good experience without a "Wow!" factor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Michael S. Families - 31/10/2017
« Normal good service and nice clean rooms. »

I been using this hotel on a fairly regular basis for the past 11 years and have always found the hotel to be very good and the staff friendly and very efficient. As I checked out at the end of my last stay in October I made an another booking for a stay 6 weeks further on at the end of November / early December, imagine how annoyed I was when I return home and check my emails for the confirmation to find that the price had increased by 25 CHF, on checking the online price for the same date and room type I found it was 45 CHF less, a further insult. I have emailed the hotel and asked for an explanation, however, I'm not satisfied with their answer. In all my years of staying in hotels I have never encountered such a questionable pricing system, of course this may be a genuine error so I hope the company will do the right thing and rectify the pricing thus restoring my faith in the Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are dynamic and can change any moment. We have a flexibel and a prepaid rate. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
David T. Families - 22/10/2017
« David T. »

Most enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Don Couples - 21/10/2017
« waited on staff »

The hotel was very nice. Had to wait for staff several times since not at front desk. Off doing things. No big deal. Parking situation not ideal and not clear.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price of CHF 91.-- (70/100 price/value is not offered in Zurich. The Ibis Budget at the Airport sells rooms at ca CHF 95.-- per nigth. Hotel garage and parking is CHF 30.-- per day. Public garage CHF 48.-- per day. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

AccorHotels certified review
Leander Couples - 12/10/2017
« Wonderful stay with perfect service »

First night as an Accor member and received free drink upon arrival and a room upgrade. Could not be happier with the friendly service and the room was perfect for us. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Stoller Zurich. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Werner Stoller Stoller Zürich AG

AccorHotels certified review
Stefan Couples - 11/10/2017
« Regular guest for convenient location »

It's nice if you come back to a hotel and the staff does not need to ask for your name knowing already who you are; speeds up the check-in process and the welcoming is also much warmer. For the rest, good as usual. Very sympathetic waiter, Reinaldo, at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

TripAdvisor review
Solo travel - 11/10/2017
« Always a pleasant stay »

I just returned from yet another pleasant stay in Zurich - stayed at The Mercure Stoller Hotel. This is a very pleasant place to stay, only a short distance from Zurich main station (# 3 tram) and only a short distance from Lake Zurich (#2 tram) Stay are very pleasant and most welcoming at Mercure Stoller and no request is too much to ask. They make sure every part of a guest's stay is looked after no matter what the request. The hotel is spotless and would highly recommend this property to anyone planning a trip to Zurich.

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