Hotel - ibis Praha Old Town
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Praha Old Town Hotel

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4.0/5 3,259 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 1940.00 CZK Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Currency exchange (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Sauna (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Bowling  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 271 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,260 reviews

Our guest reviews for ibis Praha Old Town

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,259 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 20/06/2018
« IBIs Old Town Prague »

We have stayed several times and would do so again but felt that bedding and towels were not as crisp and white as they used to be - disappointing... Also, breakfast eaten on plastic trays??? Surely the dining room and breakfast could be of a slightly higher standard. Reception staff always very helpful.

AccorHotels certified review
Wendy S. Families - 19/06/2018
« Need a clean bed sheet everyday not every three days »

The hotel had nice location but the room is to small ,it is feel like living in a cruise ship state room. The house keeping service did not change my bed sheet even though i had put them on the bathroom floor..which is a sign for every other hotel that the guest expect them to change the towel and bed sheet if they are staying more than one day. And one more thing i had paid my room for more than 6 months ago but my room is not ready until 4 pm which should be guarantee at 3 pm check in. Ive been an accor member for almost five years..this is the first that i have to wait for my room in a waiting lounge with a wet shirt because of raining. Ive been reviewed hotels quality from all over the world but never give a three stars before because i always pick my hotel by myself and seen a review from my fellow reviewer before make a booking, but i guess i was wrong this time.

AccorHotels certified review
Dmytro Friends - 19/06/2018
« Very plesant hotel »

This hotel met all our requirements. It was clean, comfortable and well positioned for easy access to the historical centre. Staff were more than helpful. Josef with his great sense of humour who gave us a map and lots of hints and tips also went to so much trouble to book our tour tickets. Excellent value for money and we would definitely return there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmytro, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relations

TripAdvisor review
liby864 Couples - 19/06/2018
« very good for this level and price »

The best location, close to old city, tram and metro stations. Clean comfortable rooms, good breakfast (when considering the size and level of hotel). Free wi.fi. Would come again if we are in the city. Would be happy if rooms had a safe/locker to put valuable stuff, and also a cattle with tea and coffee coud be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear liby864, thank you very much for your kind feedback regarding your stay at our hotel which we really appreciate. We take all of your comments seriously. It was our pleasure to have you as one of our guests and we hope to get the chance to welcome you in our hotel in future again. Sincerely, Barbora Chladkova Guest Relations

AccorHotels certified review
Hayden C. Couples - 18/06/2018
« Excellent! »

Good service! Everyone was very friendly to us. I would recommend ibis to my friends who would come to Prague in future. The only small problem is the notice about water refurbishment is not clear enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ho Fai Philip, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Anonymous Families - 18/06/2018
« Clean and comfortable »

Clean rooms, comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petronella Martina, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Slavo H. Couples - 18/06/2018
« Impressive »

Great experience with great staff accept bar staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Slavomir, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback, especially from you as our Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relations Supervisor

AccorHotels certified review
Nina Solo - 18/06/2018
« A nice hotel with a friendly staff. »

The staff was super friendly, and very helpful with all the questions I asked over the days I stayed with them. The breakfast buffet that you can order with your stay was nice and never too crowded. The only thing was, there was always a loud and continuous banging and thudding around 8am and 11:30pm every night. Not sure if it was construction, or maybe a family with children on the floor above me, but it was annoying to be woken up so early with such loud noises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Mts Business - 17/06/2018
« Ibis Praha Old town »

It was good and centrally located hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuncay, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback, especially from you as our Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Alexander Solo - 16/06/2018
« Service is below average but good location »

I did not a get a room upgrade in spite of my Platinum status. Moreover the standard room that I got had problems such as constant washbasin clogging and inconvenient bed. The bartender ignored me and only when I approached reception and they called him he served me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., Thank you for being a loyal guest and taking the time to tell us about your experience at the ibis Praha Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you have had with the shower and our bar team in order to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu Claudel Deputy Manager

TripAdvisor review
Solo travel - 16/06/2018
« Good location. Average service. »

This hotel is conveniently located near historical attractions, restaurants and large shopping mall Palladium. But their level of service is below average. In the bar I was ignored by bartender (I had to go to reception staff and only after they called to bartender he served me). Also, in spite of my Platinum status at Accor hotels I did not get any upgrade of my room. I got a standard room that had a constant washbasin clogging.

AccorHotels certified review
Anna Couples - 14/06/2018
« Room is clean n quiet »

Staff are friendly. Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Ole R. Couples - 11/06/2018
« Nice stay »

Nice stay. Kind hospitality and wellcome. Convenient hotel underground parking- BUT PLEASE GET THE TRAFFIC LIGHT REPAIRED. It showed constant red. I had to send my wife up to stop possible cars coming down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Praha Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to apologize for all inconveniences with the traffic light. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina, Front Office

AccorHotels certified review
Georgia6 Couples - 11/06/2018
« Very good location »

The hotel is well located very close to the old town center. Going to the hotel you need to know the access to the garage next to the hotel because there is no possibility to stop in front of the hotel due to the tram line and traffic. The area has many cafés and restaurants and a shopping center. The room was clean but small. There was no minibar and coffee facilities. Asking the reception for a kettle, they tell me they could give me a set for 5 euros a day ! I stayed in ibis in other cities and they provided me a kettle - only one I gave it as a guarantee -.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia P., We very much appreciate your comments regarding your stay at the ibis Praha Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina, Front Office

TripAdvisor review
gersongraciano Couples - 11/06/2018
« Visit to Prague »

•The room is a standart Ibis one. No surprises •Excelent location: very close to the main places to visit •We liked more of the location, the friendly atmosfere from the attenders and cleanliness Good hotel for my proposal

Our hotel has responded to the review
Our hotel has responded to the review

Dear gersongraciano, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Mary N. Friends - 09/06/2018
« Leisure »

We arrrived early in the morning and our rooms were ready. The check-in was prompt and very friendly. Denisa Falcinelli, Guest Experience Manager was extremely helpful to a travel companion in attempting to local an item left on the flight from Toronto to Prague. She remembered our names. Asssited with recommendations to eat and on our day of departure when the prearranged transfer did not arrive. She arranged a taxi to get us to the train station on time. She is an asset to the hotel and very passionate about her guests. Bravo!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the ibis Praha Old Town. We are so happy to hear that you enjoyed your time here in Prague with us. It is always a pleasure to receive positive feedback, especially from you as our Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to get the chance to welcome you in our hotel in future again. Sincerely, Barbora Chladkova Guest Relation Supervisor

AccorHotels certified review
Michelle Friends - 07/06/2018
« Ms Michelle dan »

Excellent location and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Katerina, Front Office

TripAdvisor review
Couples - 07/06/2018
« Very good location »

The hotel is close to the centre of the Old Town. Parking garage is under the hotel and costs 22 euros per day. The access is just in the side and I notice that because it is impossible to park even for a while in front of the hotel. In the room there wasn't a mini bar. Coffee facilities are provided by the hotel in price of 5 euros per day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear giouli6, thank you very much for your feedback regarding your stay which we really appreciate and we hope to get the chance to welcome you in our hotel in future again. Sincerely, Barbora Chladkova Guest Relations

AccorHotels certified review
Ron B. Families - 05/06/2018
« We stayed at the hotel in the past and decided to visit it again - and found it pleasing »

The main reasons we decided to pick this hotel again are its location, and ROI. The fact that it includes breakfast (although a less richer than the one I remembered from 3 years ago...), a room for 3 adults, easy access to local transportation - contributed to the "return" on the investment. The rooms are okay, and with some small touches can be even better: • we had not trash bin in the room, only a small one in the bathroom. • the toilet area had a very bad and unpleasant urine odor. • no minifridge / kettle / percolator to prepare coffee/tea in the room. • the open closet (shelves and hanging racks) are not very comfortable. • I think you should provide guests also hand and face towels. • the fact that one adult had to sleep on a sofa bed - was not good. we paid for a room for 3 adults and expected to get 3 separate beds. When we asked if a single bed can be added to the room we were told that was not an option, even without checking it with anyone. • the room cards didn't work several time during our 4-day stay (in the elevator and in the door), and we had to go to reception to fix that. I heard from other guests it happened to them as well. I have to say that in most cases the staff was very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you for taking the time to tell us about your experience at the ibis Praha Old Town. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbora Chladkova Guest Relations Supervisor

AccorHotels certified review
Anonymous Families - 05/06/2018
« Missed a few items to give 10 »

Very nice cleanliness and staff. Just wish there were face/hand towels in the bathroom as well as a few toiletries such as shampoo and conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Millheim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katerina, Front Office

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