Hotel - Mercure Convention Centre Ancol
Mercure Hotel Mercure Hotel

Mercure Convention Centre Ancol

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3.5/5 1,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Outdoor unheated pool
  • Breakfast
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports
    • Jet skiing (Paying)
    • Parasailing (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Paying)
    • Darts
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different catagories available : Superior room with Park View or Deluxe room with Park View and Ocean View , or Spacious Studio room with Park View and Ocean View.

  • 436 rooms
  • 183 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • TV room service ordering
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,971 reviews

Our guest reviews for Mercure Convention Centre Ancol

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,028 reviews
TripAdvisor review
Family - 13/12/2017
« Cozy and conmfort hotel »

Have a nice serrounding like beach, sea world, dufan and other facilities of Ancol. Hotel parking space is big. We can do jogging or just walking around the beach, having various kind of food like Mc Dinald, AW, Afung meat balls, pizza hut or sea food.

AccorHotels certified review
Ardian Business - 09/12/2017
« good hotel with the best view in ancol »

enjoy my weekend meetingwith mycolleague at mercure hotel. all facilities are super..i like it very much...

AccorHotels certified review
E. Families - 08/12/2017

It was pleasant experience ,the food was good and the kids loves the pool

AccorHotels certified review
Muaf Business - 06/12/2017
« All handling event »

Ok

TripAdvisor review
Family - 04/12/2017
« First experience »

First time in Jakarta and it was discovering days, at the hotel restaurant they have a short menu with limited choices. And they charge us at the gates for intering the area, at the hotel intrace they searched us meny times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mohammed Many thanks for your kind feedback. We hope you enjoyed the stay, the room and the facilities. For our food & beverage, we have 2 different outlets : Sunda Kelapa is our main restaurant with a Menu on both western and eastern cuisine, and Shiosai is our Japanese restaurant with all Japan specials, from teppanyaki to sushi & sashimi, ramen to shabu-shabu, Tempura to Bento. The room service menu is just a short resume of these both venues. For the Ancol entrance fee, the hotel is covering it. If you book through us and our website, we are sending you the confirmation letter which is also used for you to get free access. We hope to see you again soon for a more comfortable stay. With all our best regards Sylvain General Manager

AccorHotels certified review
Lyth Families - 03/12/2017
« A nice stay »

It was a short period, less than a day but overall it was okay. There's always room for improvement though. The room was clean spotless. But the pillows are too thick for us that for half of the night we slept without them as our neck got hurt. Some people are just the thin pillows type. The staff's are helpful. Can't say anything about the breakfast as apparently we booked the Rp. 900k room without breakfast. Thank you.

AccorHotels certified review
Alvin Families - 03/12/2017
« nice »

Me n my family really enjoy the facility

AccorHotels certified review
Mr M. K. Couples - 30/11/2017
« Mr muhammad k. »

I have never experienced such lovely name hotel would have this problem, shower wasn’t working slow water come basins wasn’t draining water.i let the management know still didn’t do nothing

TripAdvisor review
Arie W Family - 29/11/2017
« Amazing »

We got free fruit basket for 2 rooms. Great location for holiday and all staff very friendly. Thank you very much for the great service and the warmest of the staff to us. We will come back next year and stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Arie W Amazing guests deserve great service... Thank you for your such kind comment. We are very happy to see that you will come back soon. This is our best recompense. With our best regards Sylvain General Manager

AccorHotels certified review
G. P. Business - 28/11/2017
« Nice »

Nice hotel Nice view Nice staff Nice room So comfortable place Just check again about the bathroom the heater can't work properly well sometimes to hot some times to cold and the bathroom sink has some malfunction if it has fixed it will be great

AccorHotels certified review
Heikal Families - 27/11/2017
« Quite Happy »

nice place for kids. good and big room. but there's a lot of small cockroach , and the wall in the shower room is quite dirty. so it's not proper for a room that have a price more that 1 milion rupiah. the shower water power also so small.. i really not satisfied with the room

AccorHotels certified review
Afina Families - 27/11/2017
« Very nice and such a sweet escape. »

The room was spacious and the food was also delicious, I ordered 'Nasi Goreng Nusantara' and it tasted pretty good. The breakfast was so-so as I didn't try all of them.

AccorHotels certified review
Mohammed S. Business - 25/11/2017
« satisfied »

comfortable room, good service

AccorHotels certified review
A. S. Business - 24/11/2017
« Great all staff »

Great Staff from front office, staff in restaurant, and even the Security from Parking Area. But a lot of minus condition for thr Mercure Brand From The low maintainance in room facility even its already renovated (bathroom is not clean so well, and A lot of equipment abit broken) Breakfast quality and variant is poor for Mercure level Towel have a smell like wet towel even its a new towel Really not comfortable if you regulary go out from Ancol Area. All of this bad experience reduse by excellent Staff attitude. Thumb up for all staff. Thanks Regards a. S

AccorHotels certified review
Atef H. Couples - 24/11/2017
« What could i ask for more? We always feel like we are home everytime we stayed in your hotel »

I type on behalf of Mr ATEF H.,,, Always and always be a great pleasure for us to stay in Mercure Ancol. The staff, every staff from every department that you have are very nice, kind, polite, and friendly. What amazed me personally is,,, from the concierge, receptionist, cleaning service, and specially F&B,,, they remember us,,, and that makes us feel like we are home everytime we come here. Pak Andy, and Ibu Iin,,, you and your staff (I can't remember all their names, but for sure I remember their nice faces),,,, sometimes I am speechless,,, one time we complained about your coffee machine in the restaurant (need to change with a new one - wink wink to GM ),,, our cappuccino and espresso didn't look like it should be. Pak Andy, Bu Iin and the staff ,,, they took turn to give us the coffee . Maybe they got it from the bar. But we were very pleased with the service. Awesome,,, 8 thumbs up!!! The receptionist staff,,, they were also very nice. We asked for 2 arm chairs, and we got it. Oohh,,, I wanna say something about the room. In 716, we have this big sofa bed. Maybe because of the material and the colour that you have on that sofa bed,,,, you have alot of stain there. And it makes the sofa bed looks ugly. Well, I'm not complaining cause I didn't sleep on that sofa bed. It's just, when you see everything is nice in the room, and only the sofa bed has a lot of stain,,, hmmmm,,, Hospitality in this hotel is beyond words. Really loh!!! We've been to many hotels in Jakarta,,, but last year, when we found Mercure Ancol, we never turn our back on you. Whenever we are in jakarta, mercure ancol is our first choice,,, actually it's the only choice. We never look for any other hotel. Cause Bapak Atef loves to enjoy the sea view while he smoke accompanied by me and coffee sometimes whisky with 2 arm chairs in the balcony. And you changed your WiFi,,, VERY NICE!!!! No need to sign in everytime we changed places,,, wowww,,, VERY impressive ,,, We love the hotel, we love the hospitality, and for sure we love the staff too We wish all of you all the best, great success, always be nice and stay humble, always be happy and keep up the good work,,,

AccorHotels certified review
Radius F. S. Families - 17/11/2017
« Quite Cozy »

The Hotel is quite cozy for our family, but we're dissapoint because the slide pool can not be used.

AccorHotels certified review
Mustafa A. Families - 16/11/2017
« excellent short getaway »

i enjoy resting in Mercure for short 1 day, I stay in newly renovated room. some minor area need to renovate such as bathroom lock is not working, the rest its quiet nice place to stay.

AccorHotels certified review
Abdi S. D. Business - 16/11/2017
« Awesome. »

It’s feel like sleep in future house. I feel so good overall but those 2 thing that I think you guys could make it better. I sleep on 7 floor, my first walk after lift open I smelt bad air. I thought that from carpet. There is sand on corner carpet. And the second is about food. I trust that you have good chef guys so I hope you could serve the delicious food.. but overall I know you had good job for. Nice and happy can be a part of you on 3 days. Thankyou

AccorHotels certified review
Nunu Families - 15/11/2017
« staycation alternative »

Love my first time here.

AccorHotels certified review
Fendi Couples - 14/11/2017
« First time as couple »

It was a 2N stay in one of the privilege rooms that faces the sea. Room was spacious and cosy. Toilet was roomy and had separate cubicles. Welcomed us with a lovely note and a yummy mini choc cake. Friendly staff from receptionists to chambermen. Many fun activities for the family but we only managed to try out boat ride due to lack of time. Hope to return next time!

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