Hotel - Mercure Convention Centre Ancol
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Mercure Hotel

Mercure Convention Centre Ancol

Jl. Pantai Indah  Ancol Jakarta Baycity  North Jakarta 
14430  JAKARTA
INDONESIA

971 reviews
TripAdvisor Rating Based on 971 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Outdoor unheated pool
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports
    • Jet skiing (Paying)
    • Parasailing (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Paying)
    • Darts
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different catagories available : Superior room with Park View or Deluxe room with Park View and Ocean View , or Spacious Studio room with Park View and Ocean View.

  • 434 rooms
  • 183 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • TV room service ordering
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,494 reviews

Our guest reviews for Mercure Convention Centre Ancol

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 971 reviews
Certificate of excellence 2016
AccorHotels certified review
Julia Families - 14/07/2017
« Pleasant »

The crowd at the lobby put me off, i cancelled my reservation. Was trying to bookother hotel, i approach Ricky Halim at the desk by the entrance. He was very helpfull, i felt he was genuine in his warmnest. He manage a distress customer well that made me re-register and even upgrade the room to grand deluxe.

AccorHotels certified review
Edison Families - 13/07/2017
« Good »

We enjoyed

AccorHotels certified review
Nuraini Families - 13/07/2017
« 2 nights and they were awesome »

It was wonderful staycation ever, as an Accor member, me and family got a lot compliment. I was satisfied. Even my daughter had birthday surprise from the staff, unforgettable. Thank you Accor and Mercure Ancol.

AccorHotels certified review
Robby S. W. Families - 13/07/2017
« Overall everything perfect  »

Overall satisfied with the service. I got the room upgraded with no cost. I really appreciate this. The room also comfortable and nicely decorated. The only thing that not good was the swimming pool. I saw people swim without swimming suit. Even i saw people swim with the sandals!! I saw two people swimming with their sandals. The pool guy should warn them. Everything else was perfect

AccorHotels certified review
Fatimah Families - 12/07/2017
« Resto Sunda kelapa staff very best »

Friendly feel like at home ... Service resto is best one

AccorHotels certified review
Sanu Families - 12/07/2017
« Hotel with good location  »

Best location, service and cleanliness.....I strongly recommend this hotel for everyone.

AccorHotels certified review
Riris K. Families - 12/07/2017
« Comfortable place »

Hotel Mercure Ancol is ideal for our family holiday. Restaurant so near. The playground for our kid very near. Our kid very enjoying this holiday. Lucky we are in holiday, although the wifi was bad, we are not take it as a problem. We are planning to stay at this hotel on December.

AccorHotels certified review
David Families - 11/07/2017
« Wonderful  »

Great experience, wonderful room, nice services

AccorHotels certified review
Virna Families - 11/07/2017
« comfortable »

nice hotel for family

AccorHotels certified review
Yohanes Families - 10/07/2017
« Average »

quality of rooms getting worse

AccorHotels certified review
Jane Families - 10/07/2017
« Nice hotel with great service and facilities  »

Mercure is the hotel that i can count in service and facilities... very delightful and enjoy stay at here. Thank you for all teams

AccorHotels certified review
Suzieka Families - 10/07/2017
« Very satisfied »

Really very satisfied..the room is big...clean..near the sea....love it

AccorHotels certified review
Hendri S. Families - 10/07/2017

- all staff friendly and helpfull - in our room maybe have a problem with the air conditioner ( not cool ) - breakfast good

AccorHotels certified review
Fiant Business - 10/07/2017
« the services are good »

the hospitality is great

AccorHotels certified review
Anonymous Families - 10/07/2017
« Best with Family »

breakfast including 2 children under 16 is the best. even thought i got upgrade room from city view to ocean view but the toilet water is fill with yellow water try to flush couple of time but it keep yellow. other than that to hospitality is very good, the food is best and there also children event if u stay at weekend. the location also the best just a view minutes walk u can feel the beach, if u want dinner there couple of restaurant near the hotel.

AccorHotels certified review
Dee Families - 10/07/2017
« Amazing Family Holiday Hotel »

It was such a memorable experience to stay here again.. That's alot of improvement. The room was spacious ,clean, amazing view..I left my children happy with the mimo kids club program. Fast and reliable staff, I feel welcome with my LCAH membership. Breakfast was great with alot of variety including kids corner, bar is good my kids enjoying their ice cream and cheesecake while i sip my cappucino welcome drink. Fantasy island is nearby and i get late check out

AccorHotels certified review
Yanis Families - 10/07/2017
« Good place good mood  »

Overall good

AccorHotels certified review
Yenni T. Families - 10/07/2017
« We can see sunset and sunrise from our room . »

My sons can play at kids club and we can swim on the swimming pool . We can see a beatifull sunset and sunrise view from our room . And then we can see Ancol Beach , Gondola , Sea view , and many ship from our room . Thank you for your facilities and service so we can enjoy our holiday.

AccorHotels certified review
Jeffrey B. Families - 08/07/2017
« Great! »

It was a great one night stay with the family. Was quite worried at first since it was still during the moslem ied holiday, but I cam see the staff has tried their best to accommodate all guests. I would personally highly recommend your staff named Ricky Halim as well, he really there to assist us especially during check in and out. Also great job with the arrangement of the breakfast area, very wise for the team to use the ballroom compared to my stay the year before. Now it was more relaxed, even has entertainments for the kids. They did enjoy it. :)

AccorHotels certified review
Ditta Families - 08/07/2017
« Great family holiday in town »

Booked the grand deluxe newly renovated room for 2 nights.. and extremely satisfied.. Room were spacious , good view, and the pools are great for family with little children.. we even got tasty welcome drinks at the bar. Got great price from accor sale hotel, tough without breakfast.. but its ok since we got lots of foods n restaurant within ancol and with walking distance from hotel.. Will definitely back some other time with my family..

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