Mercure Convention Center Ancol 4 stars

TripAdvisor rating 3.5/5 1,269 reviews
Mercure Convention Center Ancol
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+ 25 Services
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Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a dayPaying
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah
Ancol Jakarta Baycity
North Jakarta
14430
jakarta
indonesia

Tel: +62216406000

Fax: (+62)21/6406123

Contact email

Check-in from 16h00

Check out up to 12h00

  • Gambir Station :   Jakarta

  • Soekarno Hatta :   Jakarta

  • Tanjung Priuk :   PPD 60 Marthadinata

  • Trans Jakarta :   Ancol

  • By plane

    SOEKARNO HATTA At 20km / 12.43 miles

  • By car

    ANCOL At 1km / 0.62 miles

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.122196, 106.836323

Our accommodations

From Standard to Grand Presidential Suite, Mercure Ancol offer a wide range of room categories, with different size and facilities.

Superior Room, Park View - 1 Double Bed

  • Max. number of persons: 3
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room, Park View - 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 2 Single Beds

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony - 1 Double Bed & a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 1 Double Bed and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room, Park View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room, Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Room, Balcony & Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Pelangi Suite, Towering Park View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 90
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Royal Suite, Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 125
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Presidential Suite, Balcony and Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 145
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Suite Room with 1 King size Bed, Living Room & 2 Single Beds

  • Max. number of persons: 7
  • Area: From 90
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Royal Suite

  • Max. number of persons: 7
  • Area: From 215
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Presidential Suite

  • Max. number of persons: 6
  • Area: From 235
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SHIOSAI JAPANESE RESTAURANT

Type of cuisine: Japanese

Shiosai Japanese Restaurant is the perfect place to dine and enjoy the range of Japanese cuisine from the Teppanyaki to a la carte dining.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDA KELAPA RESTAURANT

Type of cuisine: International

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Lunch

06:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELAYAN BAR

Photo non contractuelle / Strictly non binding

Nelayan Bar is open from early morning to late at night, the social central of the hotel while meeting for coffee or a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,100

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Mercure Convention Center Ancol

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

6,061 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,269 reviews

Customer review rating 4.2/5

Fitri P. L. Families - 14/10/2019 AccorHotels review

The service is good and the room is clean and comfort. Good hotel for family

Dear Ms. Fitri Puji L., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Sincerely, Fransisca Maria Guest Experience Team

Good choice for staycation

Customer review rating 4.2/5

Herlin Families - 14/10/2019 AccorHotels review

I tought is an old established hotel,but surprisely the room is well renovated..

Dear Mrs. Herlin P., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Sincerely, Fransisca Maria Guest Experience Team

excelent

Customer review rating 4.2/5

Andi Families - 07/10/2019 AccorHotels review

humble and informatif staff

Dear Mr. Hardianto (., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta, We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Sincerely, Fransisca Maria Guest Experience Team

enjoyable

Customer review rating 4.2/5

Ani D. N. Families - 07/10/2019 AccorHotels review

joyful experience

Dear Ms. Ani Desi N., Warmest greetings from Mercure Convention Center, Ancol -Jakarta! Thank you so much for the review. It is always a pleasure to receive the positive feedback. We have shared the feedback with our team as an encouragement to continuously improve the quality of services better than before. Once again thank you for the information given. We will keep on improving our effort in giving a a better performance. Truly looking forward to your next visit. Kindest Regards, Fransisca Maria Guest Experience Team

Nice one!

Customer review rating 4.2/5

Sarah N. E. Families - 07/10/2019 AccorHotels review

i had a great time and the service was very lovely. thank you.

Dear Mrs. Sarah Nicole E., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta, We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. We will convey your positive feedback to all our team. We are sure that this positive feedback will be a motivation for all our teams to continue to improve quality in our services. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Sincerely, Fransisca Maria Guest Experience Team

Pleasant stay

Customer review rating 4.2/5

Anonymous Friends - 05/10/2019 AccorHotels review

Overall very positive

Dear Mr. Akshat A., Warmest Greeting from Mercure Convention Center Ancol. We all are happy to know that you enjoyed your recent stay and had a pleasant one. I will share your comments with the rest of our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Ancol and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Fransisca Maria Guest Experience Team

Love the room we stayed!

Customer review rating 4.2/5

Virnity Families - 01/10/2019 AccorHotels review

We love to stay there coz the room that we stayed is really comfortable...but the last time we visit they not give us towel,they said they run out of clean towel! And we kinda disappointed this time the slide on kids pool not working while i take my son to stay there coz they have a good slide for kids! And i think the breakfast need to more upgrade lil bit! Overall for this time the trip kinda disappointed,specially for the kids pool slides.

Dear Mrs. Virnity E., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. Our sincere apology for the situation had happened during your stay was not as your expectation. We have informed our Department concern and it has been followed up for future improvement. Once again thank you for alerting us to this situation. We will keep on striving our effort in giving more suitable performance. Kindest Regards, Francisca Maria Guest Experience Team

Not so Bad

Customer review rating 4.2/5

Arifarum N. Families - 01/10/2019 AccorHotels review

Some equipment not run properly at Bath room and also lamp beside bed. Electricity Cable not cover , risk safety for our children. Other situation around Hotel and also Food is Good.

Dear Mr. Arifarum N., Thank you for your kind feedback given to us. Our sincere apology for the situation had happened during your recent stay was not as your expectation. We have informed our Department concern and it has been followed up for future improvement. Once again thank you for alerting us to this problem. We will keep on striving our effort in giving more suitable performance. Kindest Regards, Francisca Maria Guest Experience Team

Excellent services and for sure will come back again

Customer review rating 4.2/5

Roni C. Families - 01/10/2019 AccorHotels review

I have stayed in many hotels across Indonesia and some hotels abroad as well. I would say staying in Mercure Ancol one of my best experience.

Dear Mr. Roni C., Warmest Greeting from Mercure Convention Center Ancol-Jakarta! We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. I have shared your review regarding your recent stay with our team. This feedback will surely serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again thank you for the comments given. We will keep on improving our effort in giving better performance. Look forward to welcoming you and your family again on your next visit. Kindest Regards, Fransisca Maria Guest Experience Team

excellent

Customer review rating 4.2/5

Tesi T. Families - 30/09/2019 AccorHotels review

overall everything is good, very nice kids playgorund, clean swimming pool, comfrtable room, but it's gonna be perfect if the breakfast menu can reach many diverse.

Wonderful stay

Customer review rating 4.2/5

Vina Couples - 27/09/2019 AccorHotels review

Room was perfect, service is always excellent ( Thank you for Ms. Ratih and Mr. Vijay) u both made my stay perfect. Will deffinately coming back

Nice to stay here

Customer review rating 4.2/5

Karnanim Families - 27/09/2019 AccorHotels review

It was for staycation with my little family.. worth it

Nice htl

Customer review rating 4.2/5

Eni K. Business - 27/09/2019 AccorHotels review

- Love room cleanliness - Delicious bfast

Dear Mrs. Eni K., It is always a pleasure to receive positive feedback. I have shared your review regarding the stay with our team. This feedback will surely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for the comments given. We will keep on improving our effort in giving better performance. Look forward to welcoming you again on your next visit. Kindest Regards, Indrianty Widhianingrum Guest Experience & Quality Manager

Very good, memorable

Customer review rating 4.2/5

Rudy Y. Families - 25/09/2019 AccorHotels review

We enjoy our vacation at mercure ancol. At surprisingly we get and upgrade room with very spacious room. Will come back...

See you Again

Customer review rating 4.2/5

Al… Friends - 24/09/2019 AccorHotels review

Mercure Ancol is one of my favorite staycation places. I hope can go back more often here again

Nothing special

Customer review rating 4.2/5

Hendrio R. Families - 22/09/2019 AccorHotels review

Very difficult getting room for weekend. Breakfast good but limited variance. Overprice.

Dear Mr. Hendrio R., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive guest feedback. Unfortunately the stay was not totally suited your expectation. Please allow us to offer our sincerest apology. For information, we don't own Ancol and we are giving our guests free tickets for 2 persons and 1 vehicle that is paid by the hotel. Yes, weekends are always busy and vibrant with families who would like to enjoy holiday in Ancol and Mercure. We take note on your input on food. I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Best Hotel for family stay-cation

Customer review rating 4.2/5

Purnomo S. Families - 20/09/2019 AccorHotels review

Visiting Mercure Convention Center Ancol for the first time and had a fantastic stay-cation. The room was spacious and we can enjoy the beach view from the balcony in our room. The food was very nice with the friendly and warm service from the team. Check in - Check out was efficient. Even there is many guests arrived in the same time. Ibu Ade was well managed my booking. The pool is huge and clean, The kids playground also amazing with many things for kids to try. Just walk a bit and you will arrive at the beach! Fantastic and Great hotel to be visited.

Extremely satisfied

Customer review rating 4.2/5

Ni W. A. Business - 18/09/2019 AccorHotels review

Very nice and comfy hotel to stay

Beach getaway in Jakarta

Customer review rating 4.2/5

D. S. Families - 18/09/2019 AccorHotels review

Good, room spacious deluxe sea view. Breakfast delicious. Pool, with kids pool.

One if the best Hotel in Ancol I ever stayed :)

Customer review rating 4.2/5

Abdulrahman A. Couples - 17/09/2019 AccorHotels review

Friendly and very clean n cosy :)

Dear Mr. Abdulrahman A., It is always a pleasure to receive positive feedback. I have shared your review regarding the stay with our team. This feedback will surely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for the comments given. We will keep on improving our effort in giving better performance. Look forward to welcoming you and your family again on your next visit. Kindest Regards, Indrianty Widhianingrum Guest Experience & Quality Manager
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