Hotel - Mercure Vitoria Hotel
Mercure Hotel Mercure Hotel

Mercure Vitoria Hotel

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4.0/5 436 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 158.40 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking (Paying)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Sauna in bathroom
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 12:00
    • Opening hours : Week-end 06:30 - 12:00

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

The hotel has 55 comfortable air-conditioned apartments, with lounge, kitchen, cable TV, Internet access, electronic safe and laundry service.

  • 52 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • 3 connecting rooms
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,658 reviews

Our guest reviews for Mercure Vitoria Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 436 reviews
AccorHotels certified review
Mac K. Business - 27/03/2018
« Average hotel,location is OK. »

A pleasant hotel, Wi-Fi connection was terrible in my room 1104, changed my room to 1103B, still not good! The taps in the shower were falling apart, didn't like to step up to have a shower!

AccorHotels certified review
Gustavo T. Business - 04/03/2018
« Average »

Average room. Remote not workig on one of the tvs, shower box with poor drainage, unable to adjuct a/c thermostat.

AccorHotels certified review
Fabio L. Families - 28/01/2018
« Awesome as usual »

I always stay in Mercure Vitoria and its always a pleasant experience. Love this scrambled eggs with bacon for breakfast.

AccorHotels certified review
Anonymous Business - 21/01/2018
« not good at all »

dark hotel; looks old; the "white"lighting gives a very bad ambience;

AccorHotels certified review
Tmc Business - 21/12/2017
« Staff was nice but hotel was run down »

There was a large hole in curtains of my room which needed to be replaced. It made it difficult to sleep with the light always shining in. I am very surprised that this was never noticed by hotel management and changed out prior to guest's arrival.

AccorHotels certified review
Anonymous Solo - 29/11/2017
« An elegant rest »

I was very well attended. The room was nice and comfortable. I did note a few minor facts but they weren't enough to disturb my stay. There was a bit of heavy dust on the writing paper/note pad next to the bed and the TV channels were out of sequence/order as exposed on the card in the bedroom. The shower gel tube was also more than half empty. As I said, only minor facts that did not disturb my stay.

AccorHotels certified review
Marcos S. Business - 26/10/2017
« The hotel demands renovation in fundamental aspects such as room bathrooms, carpets, room furniture, etx »

I had to ask for changing from room 605 to 602 due to bad appearance and condition of the room 605, especially the bathroom/shower box floor. I believe this is not the standard that any guest can find in any Mercure or Accor hotels.

AccorHotels certified review
Anonymous Business - 24/09/2017
« Fairly good »

Comfortable and equiped room, while the breakfast space is, and by far, too undersized for the hotel number of guests.

AccorHotels certified review
Matt S. Families - 17/09/2017
« Great for family visits »

The two bed apartments are really practical. The hotel was clean and staff polite. Dated and in need of renovation to reach a good international standard, like most Mercure properties in Brazil.

AccorHotels certified review
Floris Business - 15/09/2017
« Very good »

Good

AccorHotels certified review
M.dal Business - 28/07/2017
« Needs a deeper scrub cleaning »

Internet ocilates annoyance to sign I constantly. Bathroom needs a deep cleaning . Stains all over at corner. Clogged shower no drannaige. Closed doors and some dirty spots all over. Carpets at halway was dirty and stains. Only highlight is Location. Finally staying was mediocre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mercure Vitoria Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware of our flaws, and slowly we are taking care of them. I will investigate your complains personaly. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Parreira Gerente Geral Mercure Vitória

AccorHotels certified review
Diego O. Business - 27/06/2017
« Excelente. »

Superou as expectativas.

AccorHotels certified review
Marcelo Business - 21/06/2017
« good »

good

AccorHotels certified review
Maria C. D. B. J. Business - 04/06/2017
« Good »

The manager was helpful this time. It's my 50th time at this hotel, I believe. In São Paulo and rio the service is outstanding. In vitoria, they need to improve their acomodations, service and hotel facilities but overall the service is satisfactory.

AccorHotels certified review
Anonymous Business - 27/03/2017

the bathroom is too old and the bedroom needs to be updated

AccorHotels certified review
Anonymous Business - 20/03/2017

I expect more from this Hotel.

AccorHotels certified review
Anonymous Business - 15/03/2017

Amazing location. I just believe this hotel should have an upgrade is getting a bit old it`s furniture

AccorHotels certified review
Anonymous Business - 11/12/2016

I didnt receive the final receiptby email.

AccorHotels certified review
Anonymous Business - 04/12/2016

Dentro do esperado

AccorHotels certified review
Anonymous Friends - 07/11/2016

Superou as expectativas

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