ibis Caxias do Sul Hotel 3 stars

TripAdvisor rating 4.0/5 1,024 reviews
ibis Caxias do Sul
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+ 16 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 1 meeting room(s)

Hotel location

ibis Caxias do Sul

Rua Joao Nichelle 2335
Sanvitto II
95012631
caxias do sul
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO CAXIAS At 5km / 3 miles

  • By plane

    AEROPORTO P ALEGRE At 135km / 83 miles

GPS :-29.174845, -51.215324

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS 24 HORAS

Photo non contractuelle / Strictly non binding

Ibis Bar, relaxed atmosphere, excellent drinks, and great for a happy our at the end of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 150 m²

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
ibis Caxias do Sul

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,111 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,024 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.2/5

Eng. W. Business - 09/06/2019 AccorHotels certified review

The room was nice, the Gym in good conditions, parking free is the best, dinning service also ok.

Dear Alberto H., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla Gereral Manager Ibis Caxias do Sul

It used to be one of the best price/benefit in the region, but not anymore

Customer review rating 4.2/5

Vinicius S. Business - 06/06/2019 AccorHotels certified review

Last time I paid the same price of bluetree, so it's not the best price/benefit anymore, but still a good place to stay, but the rooms are small, ok for one night, but can't have the same prices of the big rooms hotels.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

good trip

Customer review rating 4.2/5

Eng. W. Business - 28/04/2019 AccorHotels certified review

good cost, nice gym, free parking.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Media

Customer review rating 4.2/5

Ricardo Business - 13/04/2019 AccorHotels certified review

Odor forte de cigarro nos corredores

Prezado Sr. S., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Didn't prepare what I asked for in the room

Customer review rating 4.2/5

Leo Couples - 02/04/2019 AccorHotels certified review

I asked for the hotel staff to prepare the room in a romantic setting because it was my girlfriends birthday but they didn't do anything at all and didn't even apologise for not doing anything. I expected more.

Prezado Sr. F., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. Possuimos pacotes de apartamentos de noite de nupcias podes solicitar orçamento quando precisar, foi solicitado algum pacote e não lhe atendemos, gostaria de entender o que ocorreu. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Peaceful and calm

Customer review rating 4.2/5

Thiago J. Friends - 25/03/2019 AccorHotels certified review

It was very good, kudos to the staff which was very professional and friendly

Dear Thiago Martins De J., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

It is ok

Customer review rating 4.2/5

Eng. W. Business - 24/03/2019 AccorHotels certified review

The only issue was the Gym that one equipment was damaged and was not fixed in the week.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Mr

Customer review rating 4.2/5

Kleber M. Business - 13/03/2019 AccorHotels certified review

Very friendly

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

good

Customer review rating 4.2/5

Engineer Business - 18/02/2019 AccorHotels certified review

I have had some issue with air conditioning but solved by staff. the gym, accord program, free drinks are good stuff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Pleasant

Customer review rating 4.2/5

José C. F. F. Business - 13/02/2019 AccorHotels certified review

The young lady in the reception in the morning was very friendly and very helpful.

Dear Forio F., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Simplicity and comfort

Customer review rating 4.2/5

Alan E. S. Business - 07/02/2019 AccorHotels certified review

As ever time that I have used the Ibis Caxias kept the good quality since the attending from the employees till faciliteis available. Simple, functional and good.

Dear S., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager

Top

Customer review rating 4.2/5

Anonymous Families - 28/12/2018 AccorHotels certified review

Amei

Prezado Sr. M., Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Quiet and comfortable place.

Customer review rating 4.2/5

Ed D. A. Business - 21/12/2018 AccorHotels certified review

The hotel is clean, comfortable and with a great breakfast.

Dear A., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

good location and good assistance of the ibis staff

TripAdvisor rating 4.0/5

Silvio P Family - 12/12/2018 TripAdvisor review

the location is excelente, the ibis staff is also very good. Prices of meals are very fair, mainly the breakfast.the problem I had was a water leaking in the bathroom, and the room magnetic card was failing all days in the week.

Dear Mr. Silvio, We appreciate your feedback. Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Regards, Ana Karen Brambilla General manager

Great stay

Customer review rating 4.2/5

Alessandro K. C. Couples - 20/11/2018 AccorHotels certified review

Nice front managing people

Dear C., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Wonderful

Customer review rating 4.2/5

Steve Friends - 14/11/2018 AccorHotels certified review

I stayed with friends and it was memorable! All staff always able to help and smiling!

Dear Steve Landu K., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Simplicity and Hospitality

Customer review rating 4.2/5

Alan S. Business - 25/10/2018 AccorHotels certified review

Like the others times that I had been in this unit of Caxias I was very welcome and very well attended as expected. The hotel staff works as should do it and in the same time makes you feel very good.

Dear Alan Espindola S., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

good one... need to improve

Customer review rating 4.2/5

Eng. Business - 14/10/2018 AccorHotels certified review

The best: Gym in good conditions, free parking, lifters. Need to improve: cleaning (one day the room was not cleaned), the bill for the coffee should be issued on the same the day, not all bills on the last day.

Dear Alberto Tsuguio H., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Average

Customer review rating 4.2/5

Cristina S. Friends - 30/09/2018 AccorHotels certified review

The room was extremely hot. The air was not working and, according to the hotel staff, it couldn’t be fixed, because it was set to heater. We had to sleep with the windows open and it was hot, even though. It was noisy too. Breakfast wasn’t as good as it normally is.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul
Customer review rating 4.2/5

Anonymous Families - 24/09/2018 AccorHotels certified review

O frigobar deveria estar completo.

Prezado Sr. B., Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul
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