Novotel Port Harcourt Hotel 4 stars

TripAdvisor rating 3.5/5 167 reviews
Novotel Port Harcourt
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Room 1

Number of guests
Children's age
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Hotel extras

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • PORT HARCOURT
  • Laundry
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi
Port Harcourt Rivers State

port harcourt rivers state
nigeria

Check-in from 12h00

Check out up to 12h00

  • By plane

    PORT HARCOURT At 30km / 18 miles - Shuttle paying

  • By boat

    PORT HARC. HARBOUR At 4km / 2 miles

  • By helicopter

    AIR FORCE BASE APT At 0km / 0 miles

  • By car

    ABA ROAD At 0km / 0 miles

GPS :4.834717, 7.017083

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe room with 1 double bed

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with 1 double bed andconnecting room.

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE GARDEN BRASSERIE

Type of cuisine: International

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OGU BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOMBRIERO

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 120 m²

  • Maximum capacity: 140 people

Find out more
Novotel Port Harcourt Meeting Room

Our guest reviews for
Novotel Port Harcourt

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

208 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

167 reviews

Satisfactory

TripAdvisor rating 3.5/5

Safari48498456671 Couples - 15/05/2019 TripAdvisor review

The members of staff met my expectations in terms of service. The hotel facilities are still intact and functioning Their internet facility had good speed. Chey in and out time was commendable. My Accorhotels reward points was used.

Dear Safari48498456671, Thank you so very much for your review of Novotel Port Harcourt. I am thrilled that you enjoyed your stay with us and managed to experience a few of our special offerings, especially Le Club - our loyalty system. We at are constantly looking at ways to appease and fulfill our Guests requirements whilst ensuring their absolute comfort. From your feedback, it certainly seems that we are well on our way to achieving our objective. Thank you once again and we look forward to welcoming you back in the very near future! Kind and Warm Regards Dean OGILVIE General MANAGER Novotel Port HarcourtThank you so very

Commendable

Customer review rating 4.0/5

O. P. Couples - 14/05/2019 AccorHotels certified review

The check in time was good Good response by the bar attendants All necessary items placed in the room . Satisfactory in one word.

improvements possible

TripAdvisor rating 3.5/5

Hans C Business - 12/05/2019 TripAdvisor review

Unfortunately the receptionist was not able to print full company details and my name on the invoice, waited forever when checking out. This was already raised after my previous visit, management promised improvements and trainings for the front desk staff...obviously not kept their promises. As well the restaurant is very slow, waited almost an hour for our dinner. No fresh bread on the breakfast buffet and only instant coffee...

Dear Hans C, Thank you for taking the time in placing a review of your last stay at Novotel Port Harcourt I do sincerely apologize for our shortcoming with regards to the service you received in restaurant and your business details not being able to be placed on the invoice on your departure. There really is no excuse for this and we will of course revise our execution in the future as this is by no means the standard that Novotel's are globally proud to offer. Guest feedback is imperative for us to ensure that every expectation are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Please may I request that on your next visit to Port Harcourt that you mail me directly on h5465-gm@accor.com so that I personally can ensure all your requirements are completely met. Thank you once again and I sincerely hope to welcome you back in the near future. Best Regards Dean OGILVIE GENERAL MANAGER

Mr

Customer review rating 4.0/5

Taiye T. Solo - 30/04/2019 AccorHotels certified review

Neat , room service was prompt and efficient, good ambience, It was a great experience,compares with top hotels world over.

Dear Taiye T., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…
Customer review rating 4.0/5

Wobia A. Solo - 27/04/2019 AccorHotels certified review

Customer service was very polite friendly and helpful.

Dear Wobia A., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Another Night at the Port Harcourt Novotel

Customer review rating 4.0/5

Killian K. Business - 15/04/2019 AccorHotels certified review

A one night stay over in PH. The hotel was still as good as it was at my last visit. Check in was brief and the room was clean and well air-conditioned. Internet was poor initially, but was subsequently rectified. I got a complementary voucher for a free glass of Castle draft beer and I enjoyed it very much. Breakfast was quite elaborate with many Nigerian options. I was not too pleased with the pancakes as they were soggy from the steam build up in the container. I was also disappointed that the hotel has no coffee machine but still serves instant Nescafe! No honey option too. Notwithstanding, I had a beautiful night sleep. Thank you Novotel.

Dear KILLIAN K., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive feedback from our valued guest like you. permit to apologize for the itches, you had on the internet, and the non availability of coffee machine and the breakfast that was void of continental options. we have brought this issues to the noticed of our chef, there certainly will be a change in your next visit Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

My stay was perfect!

Customer review rating 4.0/5

Jude A. Business - 07/04/2019 AccorHotels certified review

Reception was excellent. My room was squeaky clean and no funny smells that you find in some hotels with rugs on the floor. But you need to do something about your meal prices!

Dear Jude A., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As per your opinion on the menu price we will look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

One Night Stay at Port Harcourt

TripAdvisor rating 3.5/5

Road15470150943 Business - 28/03/2019 TripAdvisor review

The hotel is very secured, neat (rooms and conveniences) but check-in was tardy.. The restaurant was well arranged and the breakfast was very nice with very good meal options. The check-in process needs improvement, my online confirmed booking could not be found and I had to default to the group booking made by my organization. The check-out process was quick and the staff was very courteous.

Dear Road15470150943, Thank you so much for the review of your stay at Novotel Port Harcourt. Your constructive feedback is noted and I personally will investigate the lapse in procedure with regards to your check in. I do however believe this was an isolated incident. Thank you once again and I hope to welcome you back in the near future. Kind and Warm Regards Dean Ogilvie General Manager

Pleasant

Customer review rating 4.0/5

Ibe O. Business - 06/03/2019 AccorHotels certified review

It was pleasant.i haven't received my points yet.

Dear ibeabuchi O., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for your point you noticed has not been credited, we will ensure that the point is credited, and please do well to let us know as soon as you received the point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt H5…

Normal

Customer review rating 4.0/5

Boma Business - 15/01/2019 AccorHotels certified review

The bedding are tired. The pillows have reduced to half cos of age. The ambience of the beds need upgrade to look exciting. It's a secure place to relax.

Dear Olanrewaju Obayeni, We very much appreciate you taking out time to let us know how your experience was during your stay at Novotel Port Harcourt. Thank you for making Novotel your number one choice hotel, despite inability to derived total satisfaction at your last stay. We have taken note of the highlighted point of dissatisfaction at your last stay which includes: 1. The bedding are tired 2. The pillows have reduced to half 3. The ambiance of the beds need upgrade Sir we assure you that we will work on these highlighted area of the facilities. We sincerely apologize for not being able to meet your total satisfaction; we solicit for another opportunity to better meet your expected satisfactory service. Thank you ones again for the comment as this will really help us correct the notice error to better satisfy our highly esteemed guest like you. Sincerely Yours Israel Okorie Novotel Port Harcourt H5…

My experience was pleasant.

Customer review rating 4.0/5

O. Business - 08/01/2019 AccorHotels certified review

I had a good time at the hotel with the exception of an above-average room Television entertainment rating.

Dear OJEDOKUN O., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will really appreciate if you could find time to write to us letting us know, your expectation on the Television entertainment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Good

Customer review rating 4.0/5

R. A. Business - 07/01/2019 AccorHotels certified review

Features improved compare to my last stay

Dear A. R., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Very clean and good environment.

Customer review rating 4.0/5

Joseph D. Business - 15/12/2018 AccorHotels certified review

Very pleasant stay.

Disscussion item

Customer review rating 4.0/5

Sylvia Business - 10/12/2018 AccorHotels certified review

okay

Engr.

Customer review rating 4.0/5

Tony Business - 09/12/2018 AccorHotels certified review

Nice. I also think a noise proof hall should be made for ceremonies instead of the current structure.

Nice stay

Customer review rating 4.0/5

Jalal Business - 30/11/2018 AccorHotels certified review

A very quite and serene environment. the facilities are top class. it is an overall good experience

Dear jalaluddeen m., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

A Good Experience

TripAdvisor rating 3.5/5

sabojalal Business - 30/11/2018 TripAdvisor review

the services are good, lifts are working well, breakfast is nice with varieties, the bar is well loaded and the lounges are well equippedthe room is excellent, comfortable and spaciousswimming pool is nice and gym is well equippedlocation is poor

Dear sabojala Thank you so very much for your review of Novotel Port Harcourt on TripAdvisor. I really am thrilled that you enjoyed your stay with us and I hope you managed to experience every comfort we have to offer. If there is anything myself or my TEAM can do to enhance your next visit, please do not hesitate to let us know and we will do our very best to exceed your expectations. Thank you once again and we look forward to welcome you back in the near future. Best Regards Dean OGILVIE General Manager h5465-gm@accor.com

Good value for money

Customer review rating 4.0/5

Anonymous Solo - 28/11/2018 AccorHotels certified review

Very satisfied with the standard of service

Dear Ibinabo S., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Considering this was Nigeria I was satisfied with my stay, I have been in a lot worse hotels.

Customer review rating 4.0/5

Stephen S. Business - 13/11/2018 AccorHotels certified review

Reception staff very polite and friendly smiling faces, restaurant staff friendly, but bar staff well lets say they could smile once in a while

Dear STEPHEN s., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also take not of your observation, we will train the team on the important of smile in the hospitality industry. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nothing exceptional.Just basic hotel.

Customer review rating 4.0/5

Tony Business - 05/11/2018 AccorHotels certified review

Just basic not what i would have expected from hotel of Novotel standard. Internet was very ………… poor. The food was okay but the restaurant needs reorganisation and they seem under staffed. Finding someone to attend to you was difficult. The only positive for me was the Duty Manager JOY the day i checked in. She was a professional, went extra mile in trying to ensure i was satisfied. My room was meant to be changed the next day but no one bothered. When i was about checking out discovered another guest bill was passed to my room and was delayed at the reception for a while to clarify and resolve it. Thank God i had my payment confirmation with me.

Dear Olanrewaju O., We very much appreciate you taking out time to let us know how your experience was during your stay at Novotel Port Harcourt. Thank you for making Novotel Your number one choice hotel, despite inability to derived total satisfaction at your last stay. We have taken note of the highlighted point of dissatisfaction at your last stay which include: 1. Poor internet connectivity 2. Hardly find some one to attend to you at the restaurant 3. Mix up of your bill resulting into delay at check out 4. your room wast to be change the next day, but no body border to do so till you check out Sir we assure you that correction has been done to forestall further occurrence of this service negligence, as this is not the service quality and good will we represent and uphold. We sincerely apologize for not being able to meet your total satisfaction, we solicit for another opportunity to better meet your expected satisfactory service. Thank you ones again for the comment as this has really helped us correct our errors to better satisfy our highly esteemed guest like you. Sincerely Yours Israel Okorie Novotel Port Harcourt H5…
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