Hotel - Novotel Port Harcourt
Novotel Hotel Novotel Hotel

Novotel Port Harcourt Hotel

3.5/5 132 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PORT HARCOURT
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying)
    • Golf courses (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 117 rooms
  • 29 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 145 reviews

Our guest reviews for Novotel Port Harcourt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 132 reviews
James Business - 04/07/2018 AccorHotels certified review

Novetel is a place to enjoy satisfaction.

Joy Business - 24/06/2018 AccorHotels certified review
« New Zealand Nija »

I was given a very inflated bill without the staff member checking that the bill was accurate and that, raised my blood pressure. I was shocked to see a bill for 30k instead of 16K. I felt very disappointed and embarrassed. Not fair at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOY H., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive feedback form our guest. I will share your comments with our team. I am sure that this feedback will help redirect the focus of our team to a satisfactory and accurate customer service attitude. I really understand how frustrated you feel when the bill presented before you was over your consumption. Please do accept our sincere apology for the inaccurate and dissatisfied service rendered to you on check-out. this is never the quality service and good reputation we portray and are known for. We assure you that a drastic solution has been put in place to forestall further occurrence, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel Okorie Novotel Port Harcourt

Timson Solo - 19/06/2018 AccorHotels certified review
« Fair. »

My air conditioner was not working properly and there is quite a bit of delay for room service. The receptionist should be more professional and stop paying attention to familiar faces and treat request on first come basis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMSON O., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive feedback form our guest. I will share your comments with our team. I am sure that this feedback will help redirect the focus of our team to a satisfactory and personalized customer service attitude. I really understand how frustrated you feel concerning the lack of first attention to you at the reception even when you where there before others. Please accept my sincere apology. I assure you that, team members concerned has been talked to and a personalize service as per first contact guest will be done to the team. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Killian Business - 16/06/2018 AccorHotels certified review
« One Night in Novotel PH »

Hotel was good, centrally located, yet in feels serene. Food choices were fairly sparse, but my major problem was the lack of attention to diners by restaurant staff, who seem to assume that all guests should know their way around. Rooms were adequately furnished, but bedding appear cream color rather than white, even though clean. Overall, my stay went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KILLIAN K., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we have taken note of the highlighted area of dissatisfaction: 1 Lack of attention by the waiters and waitress to guest at the restaurant. our team at the restaurant have been address on this area,. i assure you and all our of their continual attention on your next visit. 2. Bed linen looks creamy instead of white: We make use of two types of bed linen, a white and a creamy colour.. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Uche A. Business - 10/06/2018 AccorHotels certified review
« Regular buisness stays »

Aside from the stale looking chicken and catfish (long stored taste not good), the breezy pool tables is a plus

Our hotel has responded to the review
Our hotel has responded to the review

Dear UCHE A., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive feedback form our guest. I will share your comments with our team. I am sure that this feedback will help redirect the focus of our team to a satisfactory customer service attitude. I really understand how frustrated you feel concerning the presentation of the fish and chicken at the restaurant. Please accept my apology. I assure you and and the other guest that team members concerned has been talked to and there will be a better presentation of all kinds of dishes. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

John O. Couples - 31/05/2018 AccorHotels certified review
« Just satisfied. Nothing too fantastic. »

I had a satisfactory stay in Novotel, Port Harcourt. I noticed a lot of improvement especially in the environment and the rooms. Your Security arrangement is simply amazing. However, a lot still has to be done. 1) You should try and automate your check in process. A regular guest shouldn't be filling Guest Form every time he/she checks into the hotel. The details of such guest ought to be in your system. 2) Try and bring in more variety in your food (the protein in your national food). Meanwhile, the take away arrangement in your buffet is quite commendable. 3) We need electric iron in your rooms or you make it clear to your guest that they can call for it. 4) I have a feeling that your Staff are not well remunerated. Consider a review of their remuneration package.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN O., Thank you so very much for your review of Novotel Port Harcourt, really am happy that you enjoyed your stay with us and I look forward to welcoming you back in the near future. As per the point raised, automated check-in is on process we'll soon be done, varieties of food, I have communicated with the department responsible to act on it accordingly, pressing iron is always available on request. We assured you that our staff are well remunerated. If there is anything myself or my TEAM can do to enhance your next visit, please do not hesitate to let us know and we will do our very best to exceed your expectations. Best Regards Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the one. Sincerely, Israel Okorie Novotel Port Harcourt

Business - 31/05/2018 TripAdvisor review
« Amazing Environment »

Great customer service, amazing sight, good food, lovely smile and a great event hall with great hall. I will be checking out other areas of the hotel when next I visit. I love the security concept too

Our hotel has responded to the review
Our hotel has responded to the review

Dear bjoyenuga, Thank you so very much for your review of Novotel Port Harcourt on TripAdvisor. I really am happy that you enjoyed your stay with us and also managed to experienced the services we have to offer in our conference venues. Your mention of our security standards is also much appreciated as this is something we really have placed a lot of focus on. Thank you once again and if there is anything myself or my TEAM can do to enhance your next visit, please do not hesitate to let us know and we will do our very best to exceed your expectations. Best Regards Dean OGILVIE General Manager h5465-gm@accor.com

Chris M. Business - 16/05/2018 AccorHotels certified review
« Very good »

The rooms and service were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS M., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Promise A. Business - 10/05/2018 AccorHotels certified review
« My overall experience was splendid. »

I had a splendid experience during my stay at the Novotel Port Harcourt. The hotel staff were chirpy and the service delivery was excellent. My room was nice and cosy. The hotel was safe and serene. I can confidently say that Novotel Port Harcourt is my favourite hotel in Port Harcourt city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PROMISE A., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Stefan Business - 30/04/2018 AccorHotels certified review
« good hotel with fine service »

Good hotel with great hospitality and service from the personnel. All though there was some construction going on, the hotel was clean and nice. Well protected behind what seems to be a well-organized and structured security. Some of the best I have witnessed in Port Harcourt. Only minor negative thing is the lack of a proper fitness facility. I will be back :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFAN N., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Greg U. Business - 27/04/2018 AccorHotels certified review
« it was great. »

My experience was great except for the fact that I could not use my Accor miles to upgrade to a bigger room/Suite. Was only moved from the 2nd floor to the 4th floor, which they said was an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREG U., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however we are sorry for the difficulty you had converting your mile, when next you want to make booking make with your L'CLUB CARD then you will be able to do the conversion. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Joseph A. Solo - 27/04/2018 AccorHotels certified review
« Awesome Stay »

I had a peaceful stay and the hotel staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH A., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Olusegun F. A. Business - 20/04/2018 AccorHotels certified review
« As expected »

Same as the last time i stayed in Year 2006. Will always return to stay anytime i am in PHC

Our hotel has responded to the review
Our hotel has responded to the review

Dear IBINYE SEGUN-A., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly feel free to review us on TripAdvisor. copy the link below and place on your browser URL and you will be right on site https://www.tripadvisor.com/UserReview-p2178 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Anonymous Business - 04/04/2018 AccorHotels certified review
« Bad internet service »

Bad internet service

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEHINDE B., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive feedback from our guest. however we sincerely apologize for not deriving satisfaction on the internet network during your stay, we quite understand what you went through. I am assuring you that we have put in place the necessary control measures to stop further occurrence, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant then the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Timmy Business - 01/04/2018 AccorHotels certified review
« It was a good service! »

I had a nice time with your hotel services except on 2 occasions what I needed from the kitchen services, had been exhausted. But aside that, it was a lovely experience and top-notch service rendered. Will visit again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMIPUA Y., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Akpate U. Business - 29/03/2018 AccorHotels certified review
« Fabulous »

Severice was prompt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AKPATE u., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

Musa K. S. Business - 29/03/2018 AccorHotels certified review
« Extremely satisfied »

Totally forget home, bcos I feel good in services, nice environment, freedom n connected like I’m everywhere (social networks services) Foodss etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUSA KARAMA S., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Novotel Port Harcourt

L. Business - 25/03/2018 AccorHotels certified review
« Safe overnight stay at PH »

Nice hotel, with good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEODOROV L., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Uyai M. Business - 18/03/2018 AccorHotels certified review
« Excellent service »

Conducive environment, great staff, prompt service

Our hotel has responded to the review
Our hotel has responded to the review

Dear UYAI M., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

C. I. Solo - 13/03/2018 AccorHotels certified review
« Great improvement from my last stay at the hotel »

The hotel is neat and clean, the staff are friendly and professional in their duty. The food is good and well prepared. Timing of room service is well adapted compared to previous experience of waiting indefinitely. The bath needs towel on the floor as the floor gets wet once you take your bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I. C., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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