Hotel - Novotel Sydney Manly Pacific
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Novotel Sydney Manly Pacific Hotel

4.0/5 2,187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Grass tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Football (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

The spacious rooms at Novotel Sydney Manly Pacific offer a peaceful and relaxing haven. Most rooms feature a balcony, dedicated work space with desk, Smart TV, a modern ensuite, air conditioning, Wi-Fi, minibar and coffee/tea facilities

  • 213 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,824 reviews

Our guest reviews for Novotel Sydney Manly Pacific

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,187 reviews
Michelle Families - 15/08/2018 AccorHotels certified review
« Nice Spot »

Rooms and bed were brilliant and the location is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Many thanks for choosing our hotel as your accommodation on your recent trip to Manly and for your loyalty as a Gold member. I am pleased to know that you enjoyed your time with us and that our central location added to the experience however, I sincerely apologise if there was a significant delay during your arrival. I have shared your comments with our Front Office Team to ensure we avoid similar occurrence in the future. Michelle, thanks again for your time and I hope we get to welcome you again in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Couples - 15/08/2018 TripAdvisor review
« Our stay »

Great hotel in a great location. On arrival we were greated with a glass of bubbly and staff were polite and helpful. Room was great, had a balcony room over looking the beach. Both bar and restuarant were excellant great omelet.

Kate B. Families - 14/08/2018 AccorHotels certified review
« service, upgrade care »

you upgraded me for free, took care of over height truck parking, and took a fishtnk into storage for some one to pick up after we had left - awesome!

Anonymous Friends - 14/08/2018 AccorHotels certified review
« Great. »

Was really good , beautiful view looking over manly beach!

Anonymous Families - 14/08/2018 AccorHotels certified review
« everything very well handled »

very good

Kalya P. Families - 14/08/2018 AccorHotels certified review
« Fantastic »

Hotel was great, nice room, comfy beds, gorgeous balcony overlooking ocean. Lovely staff at reception. My only negative experience was when booking the hotel, I was on the Accor hotels website to book a room and my mum decided to call reception to check availability and the person she spoke to said they could book the room. They asked for my Accor member number so I left the page to get it and when I went back to the page the rate had increased. The person who did the booking over the phone didn't believe me when I said the rate had been 10% less. In my view they should have honoured the discount.

Greg Families - 14/08/2018 AccorHotels certified review
« Great facilities and staff. Very accomodating especially when we needed assistance. »

Arriving in the afternoon, staff were great from the car parking attendants to the receptionists. After a walk around Manly we turned in only to have our night turned upside down with our 20 month old falling ill. He was very unsettled with a raging temp witch we attempted to lessen with medications and a luke warm shower. My boy has a set of lungs and cries with his heart and sole however only about 5 mins passed we were called by the night Manager (sorry I didn't catch her name) who was responding to a complaint from our wonderful neighbours. She asked if she could help. Our boy had spewed up on the bed and we requested linen. Instead we were moved to a new room hopefully away from other guests. The next afternoon the Assistant Manager David called to see how we were and offer his assistance. I explained that our boy hadn't rallied but his temp was under control. David offered us another room likely away from our very considerate neighbour who no doubt called that afternoon concerned that our son may again have a disrupted night. David moved my family to another room which unnecessarily was an upgrade, but did wonders to settle the stress of my wife and child. GIve David a medal please. He didn't take sides but delivered an outcome for us that won't be soon forgotten. Rose was also very helpful throughout the Thursday. As for our neighbours I'm disappointed I didn't get the opportunity to thank them personally for the caring patience and understanding they showed. I can only hope that someone is there for them when they have unforseen difficulties. Thanks guys. You were awesome. We hope to be back soon (and healthy)!!

Julie O. Couples - 14/08/2018 AccorHotels certified review
« noisy »

Stayed a lot at this Hotel was very happy last time.The room we got this time was at the back of the hotel next to a road that was very noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for returning to stay and for taking the time to complete our survey. I noted your dissatisfaction regarding the noise issue you encountered and I apologise for this disruption. I have personally updated your room preference to allocate a quiet room as best we can for your future stays. Julie, many thanks again for your continued support for the hotel and I look forward to your next visit. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Glenn Couples - 14/08/2018 AccorHotels certified review

Really enjoyed our stay. The room was fantastic and the breakfast was delicious.

John C. Couples - 14/08/2018 AccorHotels certified review
« The staff were very helpful and always pleasant »

Staff were always willing to try and help- the wi fi was down and an engineer was sent up to the room straight away. Had breakfast one day- not up to Novotel usual standard. So we did not have it again. Again staff were great it was the food that was mediocre. We had two evening snacks which were adequate. We had steak- not good quality- it was only $15 but I could have bought a very good piece of steak for that. Dining staff was terrific.

David S. Couples - 13/08/2018 AccorHotels certified review
« great staff, good food, amazing view »

Really nice location, while the building and rooms are starting to show it's age it's got a great view and the staff are great. Brekky was good.

Carli Business - 13/08/2018 AccorHotels certified review
« Wonderful location, friendly staff. »

Lovely location by the water. Friendly and courteous staff on arrival. Room had nice décor and layout.

Hannah Business - 13/08/2018 AccorHotels certified review
« Always great »

As usual I had a great experience at the hotel the only downside was the fact that there was no milk and even though I asked for some I didnt get any. It was very minor but I do enjoy sitting on the balcony taking in the beautiful view with a cup of tea in the morning. It's why I keep coming back.

M W. Families - 13/08/2018 AccorHotels certified review

Great spot and beautiful views but very disappointed with the suite, the rooms needed a good vacuum as we found someone else’s undies under the dressing table in the main bedroom, very stained carpet,peeling paint and the worst was how black the seals In the showers with mildew. Not a good impression

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, Firstly, let me express my sincerest apologies with regards to the dissatisfaction you have experienced with the level of cleanliness during your visit. Please rest assured that I have raised the matter with our Executive Housekeeper to ensure that our standards improve in light of your feedback, and to prevent a future occurrence of this issue. This is certainly not in line with what we strive to do and I deeply regret this incident. I do appreciate that you addressed your concerns with our Duty Manager upon departure, which provided the opportunity to make amends. Once again, allow me to express my sincerest apologies. I do hope that you will return to Novotel Sydney Manly Pacific so that we may better serve you in the near future. Please do not hesitate to contact the hotel directly if you wish to discuss your feedback further. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Sue Couples - 13/08/2018 AccorHotels certified review
« Great hospitality & wonderful stay »

Like home from home comfort. Friendly staff, very comfortable bed. Didn’t want to leave. Perfect stay. Great food.

J B. Couples - 13/08/2018 AccorHotels certified review
« Great Hotel, great room, fabulous location »

Fabulous stay, great service, staff as usual were very attentive, polite and helpful. The food in the restaurant was fresh and tasty, very clean. The garage attendant was extremely helpful and very polite. In fact all the staff we came across were fabulous, you don't often see the cleaning staff and room attendants but the staff we encountered were great. This Hotel is in a fabulous location and would not hesitate too stay again, Manly is a beautiful place, we enjoyed our stay very much thanks to everyone.

Ede G. Couples - 12/08/2018 AccorHotels certified review
« A great uncomplicated getaway »

Refreshing to get away from the hustle and bustle of city life and yet be close enough to enjoy it. Ease of access to the ferry service, restaurants and the beach. A pleasant stay. Staff arranged a beach view room for us. Car parking good.

Armando S. Families - 12/08/2018 AccorHotels certified review
« Great Location and Great staff »

Overall experience was terrific - our only disappointment was the failure of the Movie system over both nights - it was explained to us that this was not uncommon - sounds like it needs an upgrade or review

Margaret Families - 12/08/2018 AccorHotels certified review
« Disappointed »

We had a complementary stay this time given to us by novetel due to bad customer service the last time I had stayed which I was very thankful for. This time the customer service was wonderful, but on the downside when we were on our way up to our room for the first time we got stuck In the lift for 5 mins and the lift was bouncing scaring myself and my 10 month old. Once we got out there was no apology given that was very disappointing and I told them to get it fixed that was obviously ignored as 5 mins later people were using the same lift we got stuck in. I continued to use the stairs for the end of my stay. When I was putting my son in the bath there was hair stuck in the drain. Obviously it wasn’t cleaned properly. Also we were woken at 2am as the fire alarm was going off and the speaker came on to explain that it was a false alarm. I was thankful for the complementary stay and customer service was great but I would recommend staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, My sincerest apologies for the unfortunate encounter with the lift - I understand the frustration and concern caused by this experience and again, I am very sorry. I would also like to take this opportunity to assure you that all our lifts are serviced regularly however, there are unforeseen circumstances which unfortunately occur out of our control just like the issue that triggered the fire alarm. Safety is one of our highest priorities and the system is in place to ensure our standard procedure is implemented and activated when required. I regret the inconvenience caused and appreciate your patience and understanding with this. Margaret, thank you for the feedback once again and I hope that there will be another opportunity to welcome you back in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Emma Families - 12/08/2018 AccorHotels certified review
« amazing& friendly customer service »

From the moment I called to make a reservation I knew I had made the right choice. The staff were so friendly and managed to make our stay a memorable one.

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