Hotel - Novotel Sydney Manly Pacific
Novotel Hotel Novotel Hotel

Novotel Sydney Manly Pacific Hotel

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4.0/5 2,138 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Grass tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Football (Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious rooms at Novotel Sydney Manly Pacific offer a peaceful and relaxing haven. Most rooms feature a balcony, dedicated work space with desk, Smart TV, a modern ensuite, air conditioning, Wi-Fi, minibar and coffee/tea facilities

  • 213 rooms
  • 100% non-smoking hotel
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 8,163 reviews

Our guest reviews for Novotel Sydney Manly Pacific

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,138 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 22/04/2018
« Seeing the family »

This time we had a beautiful room no complaints. Thank you . We lived 35 years in Elantra Height and booked always our business visitors from Italy and Czech Republic at the (Manly Pacific Hotel) Now we are retired and prefers to stay at the NOVOTEL HOTEL

AccorHotels certified review
Mark Solo - 20/04/2018
« Great service »

Very good friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Steve Families - 20/04/2018
« Hotel seems to be tired and dated. »

Although we enjoyed being in Manly and the overall service from the hotel staff were all very pleasant, however the restaurant was a complete let down and disappointing to say the least. The food, service, quality and presentation was all sub standard, we dined in the restaurant on a few occasions and felt the same way for breakfast, lunch and dinner. The Pool area also looks very tired and definitely not up to a hotel standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you for choosing the Novotel Sydney Manly Pacific as your accommodation on your recent family getaway. As a Gold member I am pleased to read of your wonderful comments regarding the service our team provided you - I will certainly thank them for their efforts however, I would like to apologise for the lapse in our Restaurant standards. Please rest assured that we will utilise your comments for future training and implement measure to prevent future occurrence. Thank you once again for providing feedback and I hope we get to welcome you and your family back for another stay in the near future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Deb Families - 19/04/2018
« Clean, staff always smiling, spacious room. »

I asked for no nuts to be left in the mini bar, as I have a child anaphylactic to them. While I understand that the online booking form stated that they can’t promise special requests will be met, I feel that this would have been a simple request to action. Lucky I got into the room and spotted the cashews and hid them before my child saw them, otherwise she would have been uncomfortable staying there. Other than that, I could not say a negative word about our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah W., Thank you for taking the time to tell us about your experience at the Novotel Sydney Manly Pacific. I am sorry that your special request was not met and the nuts were not taken out of the mini bar,.- please allow me to express my sincerest apologies. Rest be assured I have reviewed your feedback with our Front Office Manager to ensure this does not occur in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Anonymous Families - 19/04/2018

Staff are obliging and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Anonymous Families - 19/04/2018

It was lovely, a few things that could be improved. Parking was rather exorbitant and I was not keen on leaving my keys behind, given I was not after valet and that there is apparently no liability for the hotel if there is damage to the car. The room service (food) was not quite as good as I expected. The mini bar was not restocked and we had to ask for it to be. Other than that all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, Many thanks for taking the time to provide the below feedback. I am glad to read that your getaway with your family was enjoyable, however I would like to apologise if some aspects of your stay weren't the best. I appreciate you bringing your concerns to my attention, this way we can discuss your points as a team as we continue to find ways to enhance the services and facilities we offer. Once again, thank you for sharing your experience and we hope we get another opportunity to look after you and your family in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Catherine Business - 19/04/2018
« Respectful »

Effortless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Stacey &. T. S. Couples - 19/04/2018
« Fantastic »

Really lovely hotel, nicely laid out and room was amazing!!! Fantastic views and staff were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Andrew S., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Denis K. Couples - 18/04/2018
« A very pleasant place to stay. »

The view from the room was terrific, the room was good and the staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis k., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Sudarshan Business - 18/04/2018
« Great »

It was great experience I have enjoyed my stay with ocen facing room.

AccorHotels certified review
Lynette L. Couples - 18/04/2018
« OK but problems in restaurant »

I have send an email to Simon Mcgrath stating our issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, Thank you for taking the time to complete our survey and sending though your feedback to our C.O.O. Simon McGrath. Please allow me to apologise if some of your expectations were not met on this occasion. We are looking into this matter further, in the meantime I appreciate your patience and I hope you will welcome the opportunity to discuss your concerns when we get in touch with you shortly. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Dr D. M. Couples - 18/04/2018
« A pleasurable experience »

Efficient friendly staff and excellent facilities and environment

AccorHotels certified review
Leisel G. Friends - 18/04/2018
« We enjoyed our stay »

We had a good time but a few issues along the way which were frustrating. My experience was every time we had a meal in the restaurant & seemed a fight to get the Accor plus discount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leisel, Thank you for providing feedback following your stay. Whilst I am glad to read that your time with us was enjoyable, I regret that the restaurant experience caused frustrations. Staff are encouraged to be proactive in asking every guest if they are an Accor Plus member so discounts are applied accordingly to make the check out process seamless - I apologise for the lapse in our standards and would like to assure you that your concerns will be discussed and utilised for training. Once again, thank you for sharing your experience and I hope we get to welcome you again in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Dominique F. Families - 18/04/2018
« Mrs Dominique F. »

Great view, great food and great to have a late check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique F., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
P. I. Business - 18/04/2018
« Nice experience »

Kind reception service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Joy W. Couples - 18/04/2018
« Perfect location and amenities to suit all. »

Our room was comfortable and roomy with such a glorious view. restaurants, room service and staff made our stay a pleasure. We would definitely stay there again and recommend it to friends.

AccorHotels certified review
Fiona Solo - 18/04/2018
« An enjoyable stay »

As when I stayed last time, I was given a room with an adjoining door which made for a lot of noise coming from the next room. I asked to move to a room without an adjoining door and, as the only other standard room available was on the 2nd floor over the side street, I chose to pay to upgrade for a night then move to another standard room. I appreciate that I was then phoned the next morning and told that I could stay in the upgraded room free of charge for the 2nd and 3rd nights. It was quiet, but the cleaner knocked on the door at about 9:30am Saturday morning to see if I wanted the room cleaned. This seems very early, with check out by 11am. The only other noise I heard was on Saturday night - very loud bass/doof doof noise coming from the other end of the corridor from a public space/conference area? under the gym. It was very loud and went on until late. I was very thankful that my room was up the end of the corridor, so with the door closed I couldn't hear the noise. The only other annoying things were that there was no hand soap until the 2nd day and the parking lot closed before 7pm, twice during my stay, which was difficult when on 1 occasion the front driveway of the hotel was full of cars. Other than that, the staff were very polite and the room was clean and comfortable. Thank you. I'll be back this weekend. (Being re-accommodated again due to 24hr/day road work noise - this is the 6th time, the 3rd at the Novotel. That's why peace and quiet are so important to me at the moment.

AccorHotels certified review
Anonymous Families - 18/04/2018
« relaxing »

as per our expectation - great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick S., We very much appreciate your comments regarding your stay at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

AccorHotels certified review
Hartmut (. Couples - 17/04/2018
« As usual,great stay.We look forward to coming back »

Most pleasant stay.Staff members such as Portia,management and Marius,Restaurant, a tremendous asset to the hotel due to their full attention to any of our requests. We appreciated the up dated main menu,most welcome.Special requests by us for any additional services were executed by all staff members. Brief discussions with James Ferguson and Portia Diaz de Rivera very informative re possible future property improvements (renovations),welcome news.

AccorHotels certified review
Roman Couples - 17/04/2018

always enjoy staying at the Manly Novotel. It has been a favourite for many years.

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