Hotel - Novotel Sydney Manly Pacific
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Novotel Sydney Manly Pacific Hotel

4.0/5 2,184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Grass tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Football (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

The spacious rooms at Novotel Sydney Manly Pacific offer a peaceful and relaxing haven. Most rooms feature a balcony, dedicated work space with desk, Smart TV, a modern ensuite, air conditioning, Wi-Fi, minibar and coffee/tea facilities

  • 213 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Minibar
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,782 reviews

Our guest reviews for Novotel Sydney Manly Pacific

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,184 reviews
Georgia Couples - 09/08/2018 AccorHotels certified review
« Incredible stay the the Novotel manly pacific »

I had an excellent experience staying the this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for providing your lovely feedback. I would like to congratulate you and your partner on your recent wedding and am delighted that you chose to stay with us during this special time. Thank you again for sharing your experience, and we hope to welcome you back to celebrate many more special occasions and anniversaries. Sincerely, Kindest regards James Ferguson General Manager Novotel Sydney Manly Pacific

Couples - 08/08/2018 TripAdvisor review
« Big beautiful ocean front room »

Platinum member benefits honoured in full. Upgrade very nice, much appreciated. Welcome drink voucher waiting with key card (some Accor hotels seem to forget this voucher & you have to ask, doesn’t sit well with me). After a ten hour drive the car park attendant was a welcome sight, very pleasant young man & the $40 was money well spent. Ate both nights in the restaurant, good value, no problems. Breakfast good too. Shame the reception staff are not aware of the Places by Le Club app. I haven’t been able to access this for weeks but the young lady I spoke with had not even heard of it. Manager please take note, staff training required ?? One negative point, the bathroom exhaust fan is like something out of the arc, we thought it was a flock of seagulls trying to get in

J F. Couples - 07/08/2018 AccorHotels certified review
« see below »

stayed 2 nights this time found staff polite and helpful, we had breakfast and dinner there and found meals and staff very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking your time to provide your positive feedback. I am delighted to hear that you enjoyed your stay with us and in particular your breakfast and dinner meals. I cannot wait to have the opportunity to welcome you back to Manly in the near future. Kind Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Dicken Business - 07/08/2018 AccorHotels certified review
« Average »

The breakfast buffet was great, but the temperature in the room could not be controlled and the room was still a bit too dark even if I turned on all lights. Could not read my books comfortably.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tik, Thank you for choosing our hotel as your accommodation on your recent trip to Manly and for taking the time to provide the below feedback following your stay. I am glad you enjoyed our breakfast however, I apologise if some aspects of your expectations were not exceeded on this occasion. I would like to take this opportunity to share with you that we have commenced the early stages of our refurbishment plan. Please rest assured we will utilise the points you highlighted as we work towards the completion of this project and ensure we provide the best facilities to all our guests, so thank you for your feedback. Once again, I appreciate you sharing your experience and I hope we get to welcome you again in the near future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

D F. Couples - 07/08/2018 AccorHotels certified review
« A Lovely Stay in Manly. »

The Novotel is in a great location for exploring Manly. It's an easy walk to the ferry terminal, shops and eateries. The beach is across the street and there are terrific coastal walks in both directions. Our ocean view room was large and comfortable, but a little under-furnished. Another armchair or small settee would have been appreciated. Excellent platinum Le Club Accor benefits were given: A double room upgrade, welcome amenity, drink vouchers and free breakfast, which is really good by the way. Pre-stay emails were answered and all requests granted, including bathrobes. All members of staff we met were friendly and professional. If you can book during an Accor sale it is fantastic value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking your time to provide your positive feedback. I am delighted to hear that you enjoyed your member benefits and your stay in Manly. I cannot wait to have the opportunity to welcome you back to Manly in the near future. Kindest Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Rodney F. Couples - 07/08/2018 AccorHotels certified review
« Loved our stay at Novotel Manly, the room the staff the location were all exceptional, will always come back. »

We go to a few games each year to support our league team the Manly Sea Eagles. We love staying at the Novotel Manly it’s such a great spot, everything is there, the beach the shops the pub and you can park your car in the car park and walk every where. The Novotel staff are first class, the rooms are excellent and the Novotel restaurant has excellent food and if your an Accor member it’s cheap to. Recommend it to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking your time to provide your positive feedback. I am delighted to hear that you enjoyed your stay with us once again – it was such a shame that Manly lost! I cannot wait to have the opportunity to welcome you back to Manly in the near future. Kindest Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Bridget H. Families - 06/08/2018 AccorHotels certified review
« Ms »

Wonderful staff and greeting . Very clean . Kids loved the tv !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bridget, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking your time to provide your positive feedback. I am delighted to hear that your whole family enjoyed your stay - especially the Hotel Transylvania themed room! I cannot wait to have the opportunity to welcome you back to Manly in the near future. Kindest Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Eva S. Families - 06/08/2018 AccorHotels certified review
« Perfect location, great team - happy customer »

We stayed at the property for 4 nights as part of our 3 week Australian family holiday. We loved the views from the 2bedroom suite directly to the Ocean, the ease of access to all facilities including the ferry and the cleanliness and features of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for providing your lovely feedback. I am delighted to hear that you and your family had an enjoyable time in Manly and enjoyed your Ocean View Suite. We are truly lucky to be in such close proximity to the wonderful attractions in Sydney and I am glad to hear that this was a fantastic feature for you and your family. Thank you again for sharing your experience, and we hope to welcome you all to Manly again in the near future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Couples - 06/08/2018 TripAdvisor review
« Well Done. »

The Novotel is in a great location for exploring Manly. It's an easy walk to the ferry terminal, shops and eateries. The beach is across the street and there are terrific coastal walks in both directions. Our ocean view room was large and comfortable, but a little under-furnished. Another armchair or small settee would have been appreciated. Excellent platinum Le Club Accor benefits were given: A double room upgrade, welcome amenity, drink vouchers and free breakfast, which is really good by the way. Pre-stay emails were answered and all requests granted, including bathrobes. All members of staff we met were friendly and professional. If you can book during an Accor sale it is fantastic value for money.

Saurabh Business - 05/08/2018 AccorHotels certified review
« Could have been better »

Apart from laundry quality and wrong billing and a basic breakfast everything else was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saurabh, First of all, thank you for choosing our hotel as your accommodation on your recent trip to Manly and for taking the time to provide feedback following your stay. I am glad to hear that you had an enjoyable visit however, please allow me to apologise for the laundry issue you encountered. I appreciate you bringing this to my attention as this way I can address your concern with our Executive Housekeeper in relation to the standard of laundry service provided. Once again, thank you for staying with us and I hope we get to welcome you back for another visit in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Anne B. Couples - 04/08/2018 AccorHotels certified review
« I was happy as our room was upgraded to a room with an ocean view. »

Both my husband and I were very happy with the service. The young man at concierge was extremely pleasant when we checked in. He was happy to upgrade our room from a regular queen to a king with an ocean view. The staff at the restaurant were also very accommodating. We came down for breakfast at 10.15am assuming that the breakfast bar closes at 11.00am. However, as it was a weekday it closed at 10.30. The staff, including the chef, were willing to wait until we served ourselves before clearing the bar. My husband and I live in the Hawkesbury (North Richmond), we both love Manly and visit There any opportunity we get. Anne B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for leaving your positive feedback. I am delighted to hear that you and your husband enjoyed your upgrade to the ocean view - that view is something truly special to wake up to! It is always a pleasure to receive positive feedback and I am humbled to hear that you were impressed by our team's willingness and hospitality. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Carla R. Couples - 04/08/2018 AccorHotels certified review
« Breathtaking ocean view room! »

We stayed at the ocean view room and it was beautiful, very spacious and the bed was beyond comfortable. The buffet breakfast was very complete and delicious. Just one suggestion, keep the spa pool full and clean it better. We couldn't enjoyed it as we wanted as it was half-full and there was a strange object floating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla, First of all, thank you for choosing our hotel as your accommodation on your recent trip to Manly. I am glad you had a lovely stay and that you enjoyed our comfortable beds and buffet breakfast, however, I apologise that the pool and spa were not up to our usual standard. Please rest assured we will utilise your comments to ensure that our cleaning schedules are maintained. Once again, thank you for your feedback and I hope we get to welcome you and your family back in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Karen Families - 03/08/2018 AccorHotels certified review
« Perfect »

The staffs are perfect! Professional and welcoming!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking the time to provide your positive feedback. I am delighted to share your positive review with the team and hope to welcome you back to Manly in the near future so you can enjoy your time once again. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Anh Business - 02/08/2018 AccorHotels certified review
« 2nd time hetr »

All good. Like the location.

Christian G. Families - 02/08/2018 AccorHotels certified review
« Discrimination & Hostile! »

There was a big family group all checked into Novotel Manly for my big sisters wedding held in Mosman. We had family who come from various countries stay at Novotel Manly! We had organised for room 230 to be our meeting point for all family members and friends because the room was very big and the biggest balcony! But throughout the whole weekend our privacy was invaded by managers treating our people like criminals not guests. The night after my sisters wedding our people we still on a buzz from the wedding day and we’re all meeting at room 230, music was on low and everyone was just relaxing and catching up zero noise! But then we had a female Asian manager barged into the room and threatened our group to all leave or she will slap a 300 fine! Apparently only 5 people allowed in the room but there were so many chairs and tables on the balcony catering for more than 5! Asked the manager to show us in writing the hotel policy to back up her threats towards our group! All in all very dissatisfied with service. It was more hostile than hospitable by Novotel Manly! Our group paid big amounts of money to all stay at Novotel Manly only to be treated like animals and have our privacy invaded! I have 8 more weddings and I will definitely be spreading the negative feedback on Novotel Manly! I’m looking forward to writing more negative reviews about Novotel Manly! Change the management or give more high quality training! Also some workers do not speak English! Absolutely absurd! Put my Mother on as a Manager she would do a much more professional job! It’s not about the money, it’s the principle! My Mother raised 9 children and she done a great Job managing our big household with a smile and the right attitude! Accor you need to do something about the staff at Novotel Manly and the hotel is looking bit tired. Bring the hotel back to life and also change the whole management team! And staff that speak and understand English! It’s not the appearance it’s the vibe that counts!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian G., Dear Christian, I have seen your feedback and wanted to reach out to you personally. First of all congratulations for your big sister’s wedding, I hope the day went well and I wish her much health and happiness on the wonderful journey of marriage. I want to let you know that I do understand your feedback however, I thought it was important to explain the situation. Throughout the night of your stay the hotel had received numerous complaints regarding 230 as well as the following morning. I have no doubt you wouldn’t have realised the level of sound emanating from your room, nonetheless it is quite easy to exceed a volume that surrounding guests would find appropriate especially with several people in the room- Regrettably in hotels everyone is so close to each other and on this particular night everyone wanted to go to sleep early! Whenever there are disruptions to surrounding guests we do revert back to our policy of having only the registered guests remain in the room in an endeavour to please all parties, we don’t often action this if the complaints cease (plus we don’t like being the fun police) unfortunately they didn’t on the night hence the request for the reduce in numbers for the room . In saying this, our staff should communicate this in a professional/polite way and explain the reasoning behind our requests, this I genuinely apologise for. I can also assure you, that all of our management team do speak English and we have used the below situation as a coaching exercise so that the team can learn from this experience. The purpose of me reaching out to you is to apologise for making you and your family feel as though you were treated with hostility rather than hospitality and provide you with peace of mind that this was certainly not the intention, I agree this could have been avoided if we communicated with you better and on a more personal level. Christian, if you or your family members do decide to return in the future can I kindly ask that you contact myself directly so I can personally look after your reservation and make amends? Thanks again and I appreciate your time. Warm regards, Christina Lambert Operations Manager Novotel Sydney Manly Pacific

Glenn W. Families - 02/08/2018 AccorHotels certified review
« A much needed enjoyable weekend. »

We had a comfortable & hassle free weekend with good service from all staff... a happy "vibe" starting with a wedding party enjoying themselves in the foyer and enjoying meeting the Roosters team who were also staying. The breakfast was 1st rate with all the staff very accommodating & helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for leaving your positive feedback. I am delighted to hear that your weekend was hassle-free and relaxing - just the way it should be! I am also happy you had the opportunity to meet some of our other 'guests' and enjoyed this special time with the family. I wish you all the best and hope we have the opportunity to welcome you back to Manly. Kindest Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Liesl V. N. Families - 02/08/2018 AccorHotels certified review
« Close by shops. Nice rooms. »

Lovely stay. Should put stoppers on the doors. Room doors do not close quietly. People leave at 7 and then the doors slam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liesl, First of all, thank you for choosing our hotel as your accommodation on your recent trip to Manly. I am glad you had a lovely stay and that our central location added to the experience however, I apologise for the noise issue you encountered. Please rest assured we will utilise your comments as we work towards the completion of our refurbishment project. Once again, thank you for your feedback and I hope we get to welcome you and your family back in the not too distant future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Phil S. Families - 01/08/2018 AccorHotels certified review
« fine; did not have any necessity to use many facilities; it was a visit to see my ill father »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, Many thanks for passing on the below feedback. I hope your father is doing well and that you both enjoyed your time together. I appreciate your comments regarding breakfast - for future reference, we do have different packages to suit your requirements i.e. bed and breakfast promotion. In terms of car parking, unfortunately due to our limited spots we have to charge a fee to manage the demand. That said, we will certainly utilise your comments as we works towards the completion of our refurbishment project. Once again, thank you for staying with us and I hope we get to welcome you again in the near future. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Karen Families - 01/08/2018 AccorHotels certified review
« Fantastic from arrival to departure »

Thank you for the upgrade to an ocean room. It was my husbands birthday on our arrival day & the wine / cheese & mini cupcakes he was totally over the moon with your gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for taking your time to provide your positive feedback. I am delighted to hear that you and your husband once again enjoyed your celebrations with us. I cannot wait to have the opportunity to welcome you back to Manly in the near future to celebrate many more momentous occasions. Kindest Regards, James Ferguson General Manager Novotel Sydney Manly Pacific

Christine Families - 01/08/2018 AccorHotels certified review
« Excellent hotel for city break »

It was amazing highly recommend Novotel Manly great place and friendly staff nice room with beautiful ocean view everything was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, Thank you for choosing to stay at the Novotel Sydney Manly Pacific and for leaving your positive feedback. I am delighted to hear that you enjoyed your stay and I look forward to welcoming you back to Manly on many more occasions. Kindest regards, James Ferguson General Manager Novotel Sydney Manly Pacific

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