Hotel - Novotel Sydney Manly Pacific
Novotel Hotel Novotel Hotel

Novotel Sydney Manly Pacific Hotel

4.0/5 2,231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Grass tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Football (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

The spacious rooms at Novotel Sydney Manly Pacific offer a peaceful and relaxing haven. Most rooms feature a balcony, dedicated work space with desk, Smart TV, a modern ensuite, air conditioning, Wi-Fi, minibar and coffee/tea facilities

  • 213 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 9,493 reviews

Our guest reviews for Novotel Sydney Manly Pacific

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,231 reviews
Julian Couples - 11/12/2018 AccorHotels certified review
« Great location, the best staff »

Asked for a early check in , in a email and was told it maybe possible if a few things fall in place . But no promise till after 11 . We arrived early around 830 , was told about my request for a early check in and told that I couldn’t till around 11 . Then after a quick look over the computer was told I could pay for a upgrade with ocean view and the room was ready now . Prefect my wife was so happy as she used the hotel facilities while I spend the day at and appointment . Hopefully planning a return trip next year for longer . Thanks Novotel manly

Anonymous Business - 11/12/2018 AccorHotels certified review
« Alex M. room 309 »

Over priced, one of the 6 nights cost $411, school playground noise, poor water supply, flush the toilet and the shower virtually stops(this issue conveyed to staff on 3rd day-response will inform management-no further communication re this issue). The 3 nights booked through conference registration quoted as $927, I was charged $999. Ordered taxi via reception, Taxi did not arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for taking the time to provide the below feedback following your stay. I really appreciate you taking the time to share your recent experience and I do sincerely apologise for the shortfalls that impacted the overall comfort and enjoyment of your stay. I understand Dave, our Assistant Manager has reached out to you earlier - thank you for allowing the opportunity to make amends. Alex, once again I appreciate your feedback and I look forward to welcoming you back to the hotel. In the meantime, I hope you have a wonderful festive season. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Anon Business - 11/12/2018 AccorHotels certified review
« Pricey view of the beach »

I was attending a conference at the hotel so it made sense to stay. Unfortunately I missed the cheap, bulk-booked conference rate, so paid rather a lot for the available ocean view room. Felt a little ripped off when I found the cheaper rate included breakfast. Room was clean and comfortable. The room service breakfast arrived on time and exceeded my expectations. Generous and delicious. Catering for the conference (Pathways14) was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl/Anon, Firstly, thank you for choosing our hotel as your accommodation on your recent trip to Manly. Please allow me to apologise if you missed out on the special conference offer - we always encourage guests to enquire directly with us so we can assist with best available rates at the time of booking, nonetheless I am sorry for the inconvenience this has caused you. I am glad your conference was a success and I appreciate you sharing your in room dining experience. I'll be sure to pass on your comments with the team . Thank you again for your time and feedback, and I hope you have a wonderful festive season. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Annie H. Business - 11/12/2018 AccorHotels certified review
« It was a very pleasurable stay and the staff were friendly and helpful. »

I had an IT difficulty due to there being a black out on my first night staying at Novotel Manly. The next morning I was not able to log into the internet. I phoned reception and a staff member came within a couple of minutes and fixed it. She was very friendly and helpful and explained the issue.

Wendy B. Business - 11/12/2018 AccorHotels certified review
« Beautiful location, lovely hotel and wonderful food. »

Upon arriving I discovered my room had been canceled accidentally by the Conference organiser. Luckily there was still a room available (the last one apparently!), and staff was friendly and efficient in their organisation. All staff I encountered in my 3-day stay were very friendly and helpful. The breakfast buffet and food prepared for Pathways Conference was incredible.

Anonymous Friends - 11/12/2018 AccorHotels certified review
« Comfortable »

Pleasant staff, however not advised about breakfast (included) eg times and location. Also attended a wedding at Novotel and no information given (did advise staff we were attending a wedding there) eg location. Also there should be some free movies on offer on the movie channel.

Deborah B. Friends - 11/12/2018 AccorHotels certified review
« Great location, however a little like faulty towers. »

We experienced several negative issues during our stay and it is now one week since checked out and our promised financial compensation is yet to be realised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, My sincerest apologies for the disappointing experience. This is certainly not in line with the high standard we set for ourselves. Please allow me to look into this matter further with our Front Office and Finance Teams, and rest assured we will get in touch with you as soon as we can. In the meantime, thank you for your time and patience. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Michelle R. Families - 11/12/2018 AccorHotels certified review
« we enjoyed our stay at your hotel »

good

Theresa Couples - 10/12/2018 AccorHotels certified review
« Great location with amazing views »

Friendly service, great views of the ocean.

Anonymous Business - 10/12/2018 AccorHotels certified review
« Ms »

very enjoyable and fairly seemless

Ellen Friends - 10/12/2018 AccorHotels certified review
« The blackout and subsequent loss of tv and wifi ruined our stay. »

The hotel was beautiful and the employees were very nice. However, we experienced a blackout for an hour and a half, and then when the lights came back on the tv and wifi still did not work. I realise that the blackout was beyond Novotel's control, but given the huge cost to stay here, I was pretty disappointed that no compensation was provided. The night we stayed there was actually a birthday gift for my friend, and we were only there one night. I think we should be provided with some form of compensation.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ellen, Thank you for your time on the phone earlier. I was glad to have had the opportunity to discuss your recent experience with you, and I am more than glad to offer you the complimentary night with breakfast included, for your next stay with us! Please do feel free to contact myself directly when you would like to go ahead and book again, otherwise my Reservations team can also assist with the booking. Ellen, thank you once again for your feedback as it helps us address those areas of concern that may otherwise have gone unidentified. Enjoy the rest of your week. Warm Regards, David Halgren Assistant Manager Novotel Sydney Manly Pacific

Anonymous Business - 10/12/2018 AccorHotels certified review
« had a view of another building »

I ordered the same room service meal twice and received a different meal each time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thanks for sending through your feedback. My sincerest apologies for the inconsistency with in room dining experience. Please rest assured, I have shared your concerns with our Executive Chef for his review. Michelle, thank you once again for your feedback as it helps us address those areas of concern that may otherwise have gone unidentified. I hope you have a wonderful and safe festive season. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Drew B. Business - 09/12/2018 AccorHotels certified review
« Very professional, friendly staff. »

At some stage every upmarket hotel is the same, the way they differentiate themselves is on staff service. The staff here are amazing.

Julie Families - 09/12/2018 AccorHotels certified review
« Terrific location with facilities to suit family getaway »

Hotel is in a terrific location and has good facilities to suit family getaway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Many thanks for taking the time to pass on the below feedback regarding your recent stay. I'm glad you and your family had an enjoyable time with us and it is great to hear that our location and facilities assisted you in making the most of your visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In the meantime, I hope you have a wonderful festive season. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Cate B. Couples - 09/12/2018 AccorHotels certified review
« Adequate »

I was surprised that we paid a premium for having a room with a view when I saw that the majority of the rooms would have had some sea view. I also was surprised that we had to pay for wifi when we had paid $400 per night for our room. At that price it should be free. It is great that the hotel encourages guests to reuse towels etc but it is important that the hotel also limits the use plastics in particular plastic bottles. There were two plastic bottles in our fridge and 2 offered in our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, Thank you very much for providing an insightful feedback - we are indeed a massive supporter of the plastic free drive and currently reviewing ways throughout our operation to carry this out in all areas. Catherine, once again I appreciate your time and feedback and I hope we get to welcome you again soon. In the meantime, I hope you have a wonderful festive season. Kindest regards, Dylan Cole General Manager Novotel Sydney Manly Pacific

Anonymous Business - 09/12/2018 AccorHotels certified review

Towels were replaced when i had hung them up to reuse. Soap i had opened was taken away and replaced by new packet when i could have kept using the opened one. Computers didn't work except for one occassion. I reported it each day when i couldn't log on yet back office supervisor knew nothing abou it.

Belinda Business - 09/12/2018 AccorHotels certified review
« Heaven »

Comfy bed and pillow. Ocean view to start and finish each day along with a beach walk and swim. Best conference location I've been to. Perfect destination for business or pleasure.

Anonymous Business - 09/12/2018 AccorHotels certified review
« Comfortable, easy, friendly. »

Friendly and helpful staff, great service and great facilities/view.

Rachael Business - 09/12/2018 AccorHotels certified review
« The staff at The Novotel were really friendly and helpful »

Great location, friendly staff and really helpful

Jacqui Families - 09/12/2018 AccorHotels certified review
« Awesome location rooms a little tired »

Can not fault the location which is why we chose novated manly but when comparing prices you could get a much better value for money room in other hotels as the rooms at Novotel are very tired. You really are just paying for the location !!

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