Hotel - Mercure Lourdes Impérial Hotel
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Mercure Hotel

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis 
65100  LOURDES
FRANCE

304 reviews
TripAdvisor Rating Based on 304 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 17  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 17  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-14:30/17:30-21:30
    • Opening hours : Week-end 06:30-14:30/17:30-21:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Fax machine
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 415 reviews

Our guest reviews for Mercure Lourdes Impérial Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 304 reviews
TripAdvisor review
Couples - 12/09/2017
« Trip »

Location is just perfect to see all tourists attractions.hotel is very nice included service at hotel only thing should be improved is parking which is not clearly marked and there is no way to unload bags.too bad that town is totally oriented towards tourists which don't care about quality of food not to mentioned price

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, We thank you very much for your comments regarding your stay at the Mercure Impérial Lourdes. It was a pleasure to welcome you and we hope to see you again ! We noted your advices for the parking and will try to improve our services. Thanking you again for trust and kindness, sincerely. Bénédicte

TripAdvisor review
Friends getaway - 10/09/2017
« Great location, nice view »

This hotel is so close to the Sanctuary & our room had a nice view of the river & the mountain. The room was also very comfortable for 3 adults. There were also lots of restaurants & cafes around the area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We thank you a lot for your feedback regarding your stay at the Mercure Impérial Lourdes. It is always a pleasure to read comments like yours ; it is a beautiful motivation for all our staff ! We hope to welcome you again, with pleasure anyway ! Sincerely, Bénédicte

AccorHotels certified review
Camila Families - 02/09/2017

thank you for allowing my dog to stay with me. i will certainly return to stay with you.

AccorHotels certified review
Cordelia Families - 27/08/2017
« Comfortable, secure & central but away from the tourist bustle »

Only one night but extremely pleasant. Great room environment, excellent view and buffet breakfast was exceptional. The staff were pleasant & accommodating. I would return again.

AccorHotels certified review
Anonymous Solo - 16/08/2017
« Pleasant employees made my stay comfortable. »

There was help availabe when ever needed. Service was really great. Food was good

AccorHotels certified review
Raafat H. Families - 13/08/2017
« Elegant clean place with welcoming helpful staff »

Stayed for 3 nights. Staff were very welcoming & helpful. Breakfast was v good. Rooms were clean & comfortable.

AccorHotels certified review
Maricel C. Friends - 19/05/2017
« Comfortable Stay in Lourdes »

Room was very comfortable, bathroom was large, and location of hotel was a short walk to the Grotto and many restaurants. The hotel employees were very helpful!!! Breakfast was good too!!!

AccorHotels certified review
Kenneth S. Business - 13/05/2017
« Lovely »

Very nice. The staff was great. It would be good to have the restaurant and bar open to the public and staffed in order to take care of those of us travelling alone.

AccorHotels certified review
Sherry Families - 11/05/2017
« Very comfortable stay »

Great customer service, lovely view and clean rooms

AccorHotels certified review
Anonymous Couples - 06/05/2017

Had a lovely stay in the Mercure. We stay here every time we visit Lourdes. Beds are very comfortable and hotel is central for the Grotto. Breakfast has improved. Staff are very welcoming and nothing is a chore for them!.

AccorHotels certified review
Anonymous Solo - 26/04/2017

All went well. The staff at the reception is very friendly.

AccorHotels certified review
Anonymous Families - 17/04/2017

Nice location and easy to reached

AccorHotels certified review
Anonymous Couples - 15/04/2017

The best of this hotel is the people working there, very nice and helpful. The hotel itseft is very old inside, the bed unconfortable, the toilet did work and it was overpriced. I would not come back and I would not recommend this hotel to anyone.

AccorHotels certified review
Anonymous Families - 05/04/2017

Interesting

AccorHotels certified review
Anonymous Families - 01/04/2017

Very good. Thank you.

TripAdvisor review
Family - 30/03/2017
« Good hotel, good location, good customer service »

Good hotel, good location, it's only 5 minutes by walking to the Sanctuary. Also, there are a lot of places to find food around the hotel, they're all within walking distance. I think the location is very convenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We thank you for your commentars after your stay in Hotel Mercure Impérial Lourdes. We gladly receive your positive feedback and will share it with our staff ! We hope to welcome you again ; it will be a pleasure ! Sincerely, Roland V.

AccorHotels certified review
Anonymous Solo - 08/03/2017

FRIENDLY AND HELPFUL FRONT DESK STAFF. ROOM COMFORTABLE, BUT SHOWER RATHER SMALL.

AccorHotels certified review
Anonymous Friends - 14/02/2017

Very friendly and welcoming staff. Breakfast very good quality and choice. Great location.

AccorHotels certified review
Anonymous Families - 15/12/2016

Good clean comfortable room; good value; would have liked to seen safe in each roim

TripAdvisor review
Couples - 15/12/2016
« Good hotel »

It is a very good place to stay. Close the Basilica Of the N.S.of Lourdes, several restaurants, cafes, shoppings. The staff was very friendly and the breakfast with several things and of the good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear clients, We thank you a lot for your comments regarding your stay at the Hôtel Mercure Lourdes Impérial. It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope see you again ! Sincerely, Roland V.

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