Mercure Lourdes Impérial Hotel 4 stars

TripAdvisor rating 3.5/5 440 reviews
Mercure Lourdes Impérial Hotel
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Room 1

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Hotel extras

  • Free Web Corner near the hotel entrance. Free WIFI throughout the hotel

  • Views of the Gave de Pau river and the Pyrenees from the balcony. A stunning natural setting.

  • Close to the unmissable sights of Lourdes and the city center. Tranquility and serenity.

  • Private car park with direct access to the hotel lounge

  • Panoramic view from the Pyrenees to the Château Fort from the terrace.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Other sports activities
  • Snow Skiing (Nearby)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis
65100
lourdes
france

Tel: +33562940630

Fax: (+33)5/62944804

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    LOURDES / TARBES At 12km / 7.46 miles

  • By plane

    PAU At 45km / 27.96 miles

  • By plane

    TOULOUSE BLAGNAC At 180km / 111.86 miles

  • By helicopter

    PAU At 45km / 27.96 miles

  • By helicopter

    TARBES OSSUN LOURDES At 12km / 7.46 miles

  • By car

    PAU At 30km / 18.64 miles

  • By car

    TARBES At 15km / 9.32 miles

  • By train

    LOURDES At 1km / 0.62 miles

  • By train

    TARBES At 15km / 9.32 miles

GPS :43.095013, -0.052174

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Triple Room

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with a king-size bed and sofa

  • Max. number of persons: 2
  • Area: From 32
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

L'IMPERIAL

Type of cuisine: Regional

At our restaurant you'll find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Déco setting.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'IMPERIAL (SERVICE GROUPES)

Type of cuisine: International

Serving healthy, diabetic, vegetarian, gourmet and regional dishes. Full board and half board for groups only.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Fancy a gourmet break? A coffee? A tea? Our easy-access bar is open 24 hours a day, 7 days a week. It will be our pleasure to host you!

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Mercure Lourdes Impérial Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,073 reviews

tripadvisor

TripAdvisor Rating 3.5/5

440 reviews

Mr

Customer review rating 4.3/5

Fabian C. Families - 04/11/2019 Confirmed reviews AccorHotels

Excellent service . Enjoyed the dinner both nights

Excellence!!!

Customer review rating 4.3/5

Dr C. E. L. Couples - 30/10/2019 Confirmed reviews AccorHotels

Superb service and very attentive friendly staff. Fantastic food.Comfortable clean rooms. Very helpful reception

basic hotel

Customer review rating 4.3/5

Swan Families - 24/10/2019 Confirmed reviews AccorHotels

same dinner every day!

Customer review rating 4.3/5

Rq Families - 15/10/2019 Confirmed reviews AccorHotels

Very welcoming and helpful staff. fantastic food - both breakfast and dinner were very impressive.

Good location and price

Customer review rating 4.3/5

Anonymous Families - 02/10/2019 Confirmed reviews AccorHotels

The hotel location is very good and the price was also good as we booked in advance. Decent variety of foods included in breakfast. Generally friendly staff. It could do with some modernizing or more attention to detail when cleaning. Corridors smell of tobacco and need some fresh air.

Excellent hotel

Customer review rating 4.3/5

Chris Families - 26/09/2019 Confirmed reviews AccorHotels

Kind staff and good rooms

Returning Guests

Customer review rating 4.3/5

Joan Couples - 08/09/2019 Confirmed reviews AccorHotels

We always stay at your hotel every year. It is comfortable, convenient to the Grotto, lovely food and the reception staff are extremely friendly and helpful. This year as returning guests we got an upgraded room 302 on the third floor. It was spacious and very clean with all amenities. We will certainly return and thank you for making our stay a pleasant one.

Not as expected

Customer review rating 4.3/5

Chris Couples - 04/09/2019 Confirmed reviews AccorHotels

Not parking spot available at the hotel. Room not properly cleaned (hairs, stains and bugs in bed) Bathroom kind of clean (hairs still sticked on the wall)

Great location

Customer review rating 4.3/5

Kevin Couples - 03/09/2019 Confirmed reviews AccorHotels

The hotel is in a great location and the staff were extremely friendly the bed mattress was worn out and we had to put the shelf out of the wardrobe under it to keep my back straight. The property is very tired but the staff made us feel so welcome we hardly noticed. We stayed two nights and really enjoyed walking around the old town and the basilica and its grotto were amazing

Customer review rating 4.3/5

Georges R. Families - 27/08/2019 Confirmed reviews AccorHotels

Great staff, friendly and helpful. Excellent location, walkingdistance to the grotto and shrine.

Lovely

Customer review rating 4.3/5

Tom C. Families - 13/08/2019 Confirmed reviews AccorHotels

It was lovely and relaxed

Dear THOMAS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lourdes Impérial. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First time in Lourdes

Customer review rating 4.3/5

Jon H. Families - 04/08/2019 Confirmed reviews AccorHotels

The room was fine - all you would expect and accurately advertised. The receptionist couldn't do enough for us. Spoke really good English and helped us with the rear parking. Menu not ideal for fussy teenagers.

Super!

Customer review rating 4.3/5

Michèle Business - 30/07/2019 Confirmed reviews AccorHotels

My clients really enjoyed their stay in your hotel. I appreciated very much the support and help from all the staff. I will definitely return and will not hesitate to recommend this hotel. For demi-pension it would be better to have a choice of two "plat du jour" for dinner.

Great hotel and facilities in centre of Lourdes.

Customer review rating 4.3/5

Joan T. Friends - 28/07/2019 Confirmed reviews AccorHotels

Lovely big room and comfortable bed with large bathroom and small fridge. Also tea and coffee making facilities which for Brits is a bonus. Small balcony overlooking river and Sanctuary so great location. Great air conditioning in the summer heat. Had a lovely meal in restaurant last year too which was excellent. Definitely our hotel of choice here.

Ok

Customer review rating 4.3/5

Anonymous Solo - 16/07/2019 Confirmed reviews AccorHotels

Good experience, room was a little to old with air condition doesn’t working much.

Comfortabel, relaxed and well placed in the city

Customer review rating 4.3/5

Michael Families - 19/06/2019 Confirmed reviews AccorHotels

We found the hotel staff to be very welcoming and helpful. Location was great to be able to get to most paoints of interest on foot. Rooms comfortable, clean and have basic requirements for a good stay.

excellent

Customer review rating 4.3/5

Mr J. Solo - 17/06/2019 Confirmed reviews AccorHotels

confortable...propre...reposant...parking accessible...

Satisfactory stay

Customer review rating 4.3/5

Chris L. Couples - 15/06/2019 Confirmed reviews AccorHotels

Satisfactory stay. The rooms we booked were adjacent to each other overlooking the river - for which we are most grateful. The rooms were comfortable. The one negative was the slow service in the dining room - admittedly we did arrive late.

An Excellent Place to Stay

TripAdvisor rating 3.5/5

Michael A Couples - 01/06/2019 TripAdvisor review

We had three nights at the hotel and everything about it was perfect. The staff were very friendly and extremely helpful , the rooms and hotel spotlessly clean and tastefully decorated and the food was superb. I was there for my birthday and my partner arranged for a gateau to be made for me as a surprise This was ceremoniously brought to our table after we had eaten our main course with sparklers on the top of a fresh strawberry cake. It was delicious . The central location of the hotel, where we had a view of the river from the balcony of our room, meant that exploring Lourdes by foot was easy. The fact that the hotel has its own private car park was bonus too. Lourdes is a must for any visitor whether they are religious or not. We took part in the candlelight service and procession which is held every evening at 2100, and found it profoundly moving. A visit to the shrine and churches are a must All in all a very happy three days were spent there.

Lovely staff, great breakfasts, and a wonderful location.

Customer review rating 4.3/5

Mike A. M. Couples - 30/05/2019 Confirmed reviews AccorHotels

The reception and dining staff were friendly and efficient. The best hotel that we have stayed in this year.

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