Hotel - Novotel Reading Centre
Novotel Hotel Novotel Hotel

Novotel Reading Centre Hotel

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4.0/5 1,295 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hrs
    • Opening hours : Week-end 24hrs

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 15 family rooms
  • 27 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Breakfast buffet
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,216 reviews

Our guest reviews for Novotel Reading Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,295 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
R. Business - 14/04/2018
« Excellent »

No comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Myra M. Families - 13/04/2018
« Fantastic »

Amazing place especially if you have kids they will enjoy the pool...that's why I always choose Novotel,staff are very approachable,flexible,hospitable....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myra May, We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Layla C. Couples - 09/04/2018
« Brilliant »

The reception staff were helpful, courteous and extremely good at their job. A credit to the company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Layla C., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
J. J. Friends - 03/04/2018
« Overnight stay »

Very welcoming, pleasant, accommodating and professional attitude of staff. Clean, comfortable, bright and warm room. Very good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy J., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

TripAdvisor review
Friends getaway - 03/04/2018
« One way to lift the mood! »

Booked a stay with two friends at a very reasonable price. Nice rooms, great location. Spent time using the gym, indoor pool, sauna and steam room which was an added bonus. Only problem we experienced was being stuck in the lift for an hour late at night! We were only given a drink of water as a sorry. I know people who have received a free stay after a similar problem in another hotel before so maybe Novotel could have given us a free stay as a gesture of goodwill too considering it wasn't exactly a comfy hour in a hot cramped lift! Had that incident not happened, it would have received 5 stars without hesitation. Overall a very good stay, just going to avoid lifts for a few weeks!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind words, and we’re glad to have been a part of your visit. I am glad you enjoyed your stay with us. I was really sorry to learn that you experienced an issue with one of our lifts, and I can assure you that we have reported the issue to the lift company and it has been resolved since. Thank you so much for your kind comments about our team, they were delighted with your comments and I am glad you felt welcome. We look forward to welcoming you back at the Novotel Reading Centre. Kind regards, Anne Dubruille, General Manager.

AccorHotels certified review
Gerry A. Solo - 02/04/2018
« Sooper place to stay when visiting London. »

I was very pleased with my stay. I selected Reading 'cos I attended the Albert Hall London to hear the Messiah on Good Friday..(I live in Cornwall) The Hotel is very handy for Reading Station. You might try a 'Sharing Table' https://www.theguardian.com/lifeandstyle/wordofmouth/2009/sep/23/sharing-table-restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald A., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
La N. D. C. Couples - 02/04/2018
« Comfortable. friendly, central location »

Very friendly check-in and check-out. Th room was all it needed to be - clean, warm, well furnished, comfy bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Par K., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Alison M. Couples - 31/03/2018
« Bliss »

Most enjoyable stay, room very comfortable, only problem, duvet far to warm. and with the hotel being in the town, wasn't to much noise. Great to have the leisure facilities to unwind after a busy shopping day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison M., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Rosni B. N. Families - 28/03/2018
« Good »

Room very Clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Asil-eiram Business - 28/03/2018
« Work trip »

Lovely hotel with good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Nneka A. Couples - 28/03/2018
« Relaxing »

We had an absolutely wonderful stay. The room was clean, spacious, and had a great view! Loved the selection of TV channels, and made great use of the desk area. I was pleased with the way the toilet and bathroom was set out. The bed - AMAZING!! BEST sleep we have had in years! It was firm, but comfortable. The reception staff were lovely, and welcoming. The location is great! The staff at the restaurant work hard, and are quite sweet. Only wrinkle was the lady manning the restaurant on Saturday morning. She did her job well, but the personality left a bit to be desired. She was, for lack of a better work, brisk with the guests coming for their breakfast. Then again, it was busy, so she must have been under pressure to make sure guests who hadn't paid for their breakfast didn't slip in unnoticed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nneka A., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

TripAdvisor review
Vaniabr Couples - 28/03/2018
« Good hotel at town centre »

I stayed at Novotel in Reading for 2 nights and although it’s situated in a busy road , the room in the back was very quiet. Receptionist was very helpful and offered me the option of staying in a quiet room . The room was nicely decorated, comfortable bed , great bathroom with a bath and separate shower, complimentary water bottle each day which was a nice touch . Definitely recommend and we will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind words, and we’re glad to have been a part of your visit. I am glad you enjoyed your stay with us. Thank you so much for your kind comments about our team, they were delighted with your comments and I am glad you felt welcome. We look forward to welcoming you back at the Novotel Reading Centre. Kind regards, Anne Dubruille, General Manager.

AccorHotels certified review
Anonymous Business - 27/03/2018
« Not as good as previous stays. »

The experience at both breakfast servings wasn't great. Previously, tea/coffee would be brought to your table. I didn't happen the first day, and by the second day I figured out there was a coffee machine. I served myself a latte, and it was cold. That's really poor. On both days there was nobody to greet me going into the restaurant for breakfast, and there was only a handful of people in the restaurant - all seated. It leaves you with a feeling of paying more to stay in a Novotel, while getting an Ibis experience. On the positive side the cooked breakfast was fine, the room has fine, and well maintained. I had a problem during booking which was resolved very efficiently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond M., Thank you for taking the time to tell us about your experience at the Novotel Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We'll also share your feedback with the F&B Manager therefore we can improve our service on breakfast time. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Nic. Couples - 26/03/2018
« Nice room, good staff, great location. »

For a reasonably priced city centre Hotel with parking, you can't beat this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas T., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Anonymous Friends - 26/03/2018
« Excellent »

Lovely quiet room with excellent friendly service .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne M., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Tim C. Friends - 25/03/2018
« Very pleasurable. »

Easily book on line and welcoming staff that could not do enough to help... comfortable well equipped room.. the pool and gym was a bonus too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy C., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Anonymous Business - 22/03/2018
« Room was freezing! »

The hotel was nice and the staff were friendly. When I first got in to my room (411) it was freezing cold, we were going out for dinner so I turned the heating up fully to hope it would warm up by the time we got in. When we got in I got in to bed. I woke up in the night and was so cold. My colleague who was staying in room 426 also had the same experience. What was even more disappointing was that my shower was also running cold water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caitlin Bethell, Thank you for taking the time to tell us about your experience at the Novotel Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Paul F. G. Friends - 20/03/2018
« Could not find any faults with hotel or staff. »

Car parking space was reserved for us although the car park is quite difficult to find without prior research. Check in easy and quick. Staff very helpful and friendly. Room very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul D., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Sharon Y. Business - 20/03/2018
« Fabulous- just the right vibe I needed »

Greeting was efficient Sauna and pool clean and heavenly to use Room clean and comfortable Helpful friendly staff and especially the male manager( cute cheery glasses ) on the 18th and 19 th who was SO friendly kind and helpful - cheered me up so much - please thank him I left my glasses there but I called them and they are sending them back Thank you !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Y., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. And thank you very much for your kind comment to me, I really appreciate when someone recognise my effort and passion guest :) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Natalie E. Families - 20/03/2018
« Overnight stay »

Friendly staff, clean rooms, good breakfast selection. Bed/mattress was too hard. Charged £5 tray charge and £5 tip for room service on final bill!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie E., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

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