Hotel - Novotel Reading Centre
Novotel Hotel Novotel Hotel

Novotel Reading Centre Hotel

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4.0/5 1,268 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hrs
    • Opening hours : Week-end 24hrs

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 15 family rooms
  • 27 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Breakfast buffet
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,079 reviews

Our guest reviews for Novotel Reading Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,268 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Fmea.co.uk Business - 12/01/2018
« Should not be branded as Novotel »

I would say it is nothing special and is on par with Holiday Inn. In the past I have stayed in many Novotel hotels, so I expected more. As an AccorHotel it would be comparible to others I have stayed in. I didn't know it was the same brand and I would have not chosen Accor. I was a irritated to find out that I had to pay £10 for parking.. If I had seen that parking was extra at the time of booking I would have probably chosen elsewhere; depending upon overall price. Consequentially, the parking became a personal expense as it had not been included in expenses provided to the client. For this reason I will be looking for alternative accommodation next month e.g. the Hilton

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin R., Thank you for taking the time to tell us about your experience at the Novotel Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Alves Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Mark S. Business - 12/01/2018
« Executive room was spacious »

No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Mmason Couples - 06/01/2018
« Exactly what we needed a stress free getaway. »

Good room. Lovely welcome by receptionist who checked us in quickly and could not do enough for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria M., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Lee A. Friends - 05/01/2018
« Miss »

Fantastic and extremely clean. Lovely pool that wad not over crowded with kids. Great gym Comfortable beds and easy access to all the shops in the town centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise A., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Paulined Business - 05/01/2018
« Only a couple small niggles. »

I found the bed a little too firm, I'm used to memory foam topper. Although on 11th floor was still woken by traffic noise (bin men possibly) at about 5-6am. Separate WC and sink v good idea, but needs towel and towel hook. Breakfast was tasty. Reception staff friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline D., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Rr Business - 04/01/2018
« Bidget hotel at sky high prices- (does not include hot water) »

Poor- typical Novotel confusing and upside-down fixtures and fittings, shoddy workmanship and no hot water- disgrace not to offer a refund- what was the point in staying there if I can't have a shower? Breakfast average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Richard R., Thank you for taking the time to tell us about your experience at the Novotel Reading Centre. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had an incident with our boilers and it our hot water supply was affected, and I am terribly sorry about this. I will instruct my team to do the refund with immediate effect. I apologize that this was not done on the day of departure. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Dubruille I General Manager I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Fee J. Solo - 03/01/2018
« Fabulous hotel »

2 mins from railway station. Large, spotless room. Nice toiletries, decent coffee, fab shower and comfiest bed ever. 5*

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona J., Thank you so much for your kindly words. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
An Families - 02/01/2018
« Helpful from booking enquiry through to check out - thank you! »

Initially looked up online, then phoned directly to check arrangements for interconnecting rooms an car park. Really helpful with confirmation emails on detail of our stay. On arrival and during stay, helpful reception team re any queries on car parking. Rooms made clean and tidy, complementary water a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A N., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Vipul T. Families - 02/01/2018

Excellent stay . Very pleased with the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Anonymous Couples - 02/01/2018
« Clean, comfortable hotel, centrally located »

Generally good experience. bathroom and toilet facilities in bedroom particularly well presented. Parking costs remain an issue, and there was no bulb in the bedside lamp

Our hotel has responded to the review
Our hotel has responded to the review

Dear John R., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
John H. Couples - 02/01/2018
« Excellent experience; great value for money »

Very satisfied with value for money. The room was excellent for the price, the building was pleasant and the staff were extremely friendly. Would definitely recommend Novotel to friends or colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Hammersmith Families - 01/01/2018
« Very good overall »

Check-in was amazing; the fastest I’ve seen. The reception knew we were silver members. Also, the reception staff was helpful the next day to reccomend day trips. The restsurant staff did not know the new menu - twice in a row we got the wrong salad. Room service deluvery boy required money - when we preferred ro sign a bill added to our hotel bill. Educate staff on restaurant menu + basic room service process, please.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivo D., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Lisa Families - 01/01/2018
« Lovely staff, clean and central »

Very good, nice hotel would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Anonymous Families - 31/12/2017
« Classic Novotel ideally located in Reading »

Nice room, very warm welcome from the team. The breakfast experience can be improved (quality of pastries, limited choice of bread, pancake machine out of service) and the access to the car park is not straightforward.

AccorHotels certified review
Len Families - 31/12/2017
« Comfortable »

It was a little difficult to find back of hotel for parking and there seemed to be a lack of info that explained a cost involved with using car park which I felt was slightly mis leading. The room was clean and comfortable and all services offered were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Len K., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

TripAdvisor review
Solo travel - 31/12/2017
« December 21st 2017 »

A cracking Hotel stay, I loved the pool, the room was excellent and the breakfast very filling. I stayed for two nights and will return and stay at the Hotel again, as i was very happy with my recent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. I am glad you enjoyed your stay with us. Thank you so much for your kind comments and I am glad you felt welcome. We look forward to welcoming you back at the Novotel Reading Centre. Kind regards, Anne Dubruille, General Manager

AccorHotels certified review
Claire H. Families - 29/12/2017
« Claire »

A very relaxed experience at this super hotel. The service is excellent. The hotel is secure and extremely clean and modern. Just wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire H., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Guest Families - 28/12/2017
« Nice stay »

Found locating the hotel tricky. Parking is only about 10 spaces, but if you are coming and going hotel have a great system where you can pay per day and put a named board to reserve your space. I would recommend trying to phone ahead for this. Bar was nice and lady very helpful and chatty. Room was ok, sofabed wasnt the most comfortable and lift mechanism next to us clunked into the night. By day the street outside was busy with shoppers. By night as a single lady i felt quite threatened, being cornered by a girl begging for money and the shop doorways full with people bedding down. This isnt a reflection on the hotel, but the surrounding area, i mention as a word of advice to bear in mind when booking especially if you are trying to walk a dog at night as this has put me off this particular hotel in the future. My husband heard noise from the bsrs late in the night. Breakfast was very nice, full range available. Kids play area was very messy with blocks everywhere. Pool and sauna were nice feature. The housemaid walked in on my husband undressed in the morning. There was no knock and we had an hour till checkout time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn C., Good morning! We very much appreciate your comments regarding your stay at the Novotel Reading Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Maroulation Business - 27/12/2017
« Good for business travel »

Good room with the right amenities provided. Only downside was that there was no telephone available in the room and had to visit reception twice to ask for an additional duvet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

AccorHotels certified review
Mwood Friends - 24/12/2017
« Excellent Location in Reading »

Nice sized room, good facilities. A little noisy and no control on the room heating. A bargain for the price though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Receptionist Team Leader Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

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