Hotel - ibis Reading Centre (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Reading Centre (new ibis rooms) Hotel

Our hotels AccorHotels
4.0/5 1,114 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 182 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 36 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Web TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 4,366 reviews

Our guest reviews for ibis Reading Centre (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,114 reviews
AccorHotels certified review
Alan B. Couples - 15/05/2018
« Efficient and friendly »

All was very satisfactory with our trip,the big disappointment was the attitude of the night guard as we left early on one morning and made my partner feel extremely uncomfortable,as if I had sneaked him in overnight and upon our return the looks he gave were definatly not welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am so delighted that generally you were satisfied with your stay but I do apologize for the attitude of the night security. I will review this with the agency but I am sorry for any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Richard L. Business - 15/05/2018
« Clean and conformtable »

The location is very good, near train station, and shopping mall. The breakfast is rich and price worthy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am happy to see that you were satisfied with your stay and you found the location very convenient for your stay and the breakfast was for your liking. May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Richie S. Couples - 15/05/2018

the only complaint i have was the nasty stained carpet with either sick or poo which not only looked rank but also felt nasty when walking on or close to it

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize for the inconvenience of the carpet. This had been reviewed with the Housekeeping Team and take immediate action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Ianm Couples - 15/05/2018
« A pleasant weekend in Reading Centre »

The hotel is very well placed in the town centre with easy access to shops and restaurants. The rooms seem relatively new but the quality of finish lets them down. Bathroom pods that leak into the carpets, hangers that fall off the rails and staff that promise and don’t deliver are things that Ibis do not need as endorsements for their brand values. However that is just one member of staff, generally the staff are very good friendly and efficient but as the saying goes; “you are only as good as your worst member of staff on his or her worst day”.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that generally you were satisfied with your stay and our location was very convenient for your stay. But let me take the opportunity and apologize for the luck of service. I am sorry that this time we could not demonstrate our best services. Hope to see you back again very soon and we will have a chance to prove the improvement of the service:) Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Julie B. Business - 15/05/2018
« Very clean, no problems »

Same as usual, I am a repeat "booker", so have no issues with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE, We very much appreciate your comments regarding your stay at the ibis Reading Centre. I am delighted that generally you were satisfied with your stay and thank you for your loyalty. Hope to see you back again very soon and with my team we are working harder to get even a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Camelie Solo - 14/05/2018
« Great »

As expected, as always with IBIS, very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAMELIA, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so glad to see your comments and I am so happy that you had a fantastic stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Tracey S. Business - 14/05/2018
« Clean quiet and friendly »

Travelling for work is always a pain, but Ibis hotels have become a home from home. Staff are friendly and helpful, rooms are clean and bright and all without breaking the bank.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a great stay with us. I am happy to see that you were feeling like home as this is our aim for all our guest:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Nicola N. Couples - 14/05/2018
« overnight stay »

reservations were really helpful on check in. room was clean and pretty quiet, we wanted quiet so we were put on the 13th floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that everything went well with your stay:) May I ask you to share your experience on other platforms as well? Thank you very much in advance:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Lindsay C. Couples - 14/05/2018
« Good value for money »

Very efficient booking in service. Staff v.friendly. Room clean and comfortable. Only down side was the en-suite shower room had a step up to it which could be potentially quite dangerous ( room no 1212- 12th floor ) would definitely stay at hotel. Excellent situation in heart of Reading v.near to to train station too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSAY, We very much appreciate your comments regarding your stay at the ibis Reading Centre (new ibis rooms). It is always a pleasure to receive positive feedback. I am so delighted that you found our hotel comfortable and clean as well the location was very convenient for your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Stephen B. Friends - 14/05/2018
« Very welcoming and helpful »

We were made to feel welcome and the rooms were clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a great stay with us and you found the hotel comfortable and clean. Thank you again for sharing your experience, and with my team we are working even harder to get a better score next time:) Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Louisa Couples - 14/05/2018
« Amazing »

Nothing to fault .

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISA, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that everything was fine with your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Jeremy G. Business - 14/05/2018
« Excellent customer service from all staff interacted with at the hotel. »

Great experience staying in this hotel and interacting with the staff. As my stay had to be extended I was assisted with his process by a member of staff and this was reassuring and executed quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that generally you had a great stay with us and you found the staff excellent. To inform you that the reception desk could assist with scanning/printing at any time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Anonymous Solo - 14/05/2018
« OK »

It was fine for my needs - somewhere near the rail station. Problems with the swipe key caused some inconvenience

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that generally you were satisfied with your stay. I do apologize for all inconvenience of the issue with the key card. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Pat M. Couples - 14/05/2018
« Comfortable hotel with friendly, hepful staff »

We enjoyed our staff in the Ibis Central Hotel and the breakfasts were fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAT, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that generally you had a great stay with us as well our breakfast offer was for your liking. May I ask you what was the problem with our loyalty program? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Henning J. Couples - 14/05/2018
« Best service ever »

Almost Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENNING J., We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a fantastic stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Anonymous Business - 13/05/2018
« Nice stay »

Nice room and hotel well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA-HELENA, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that you found our hotel nice as well the location was very convenient for your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Ben-hamadi A. Families - 10/05/2018
« May 2018: Ibis Reading Centre: true its reputation »

After retiring abroad I always stay in Ibis Reading Centre, Friar Street, when I visit Reading where I spent my working life at the BBC Monitoring Service, Caversham Park. - I must say I very happy with the friendly, helpful, polite and very professional staff at reception desk, all of them and, particularly, this time round, the French young man and a young lady, petite, with glasses. Ibis is the hotel for me, always when I travel, in England, Germany, France and Tunisia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am so delighted that you had a great stay with us and appreciate your comment regarding the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Anonymous Couples - 10/05/2018
« Basic needs met »

Staff were mainly trainees and situations arose due to lack of knowledge or experience. Told on several occasions whilst booking in as I was old he would put us on a higher floor away from party goers even when I challenged he laugh I was insulted. He also booke us on wrongly as I had paid for B&B but he insisted I had got it wrong I had to go and get booking confirmation to prove it and then he didn’t know how to amend his error and had to get a colleague to show him what to do she apologised but nothing from him I cannot give a name as badge was trainee. We had also arrive 50 mins before 2 pm and was told that I’d have to pay £30 to check in early I left luggage which wasn’t booked in correctlly so when we returned 3rooms had to be check to find luggage. Not up to the usual standard of our stay in acor hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis Reading Centre. First of all I do apologize for all inconvenience upon check-in. I will review this with the staff on duty and make immediate any necessary training. Hope we will have an opportunity to welcome you back and demonstrate our improved services. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
James Business - 10/05/2018
« Adequate »

Fine. Disappointed you had no sports channels on your big screen in the lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I am delighted that generally you were satisfied with your stay. I wish to have sport channels provided in lobby but unfortunately this is not our standard. Hope to see you back again very soon and with my team we are working harder to get even a better score next time.. Sincerely, Andras Koczur General Manager ibis Reading Centre

AccorHotels certified review
Friederike Couples - 10/05/2018
« Modern easy going all good »

All very modern easy going. No fuss Staff very friendly. Especially Marta and Maria and the other lady at reception on 8.5.2018

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRIEDERIKE, We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andras Koczur General Manager ibis Reading Centre

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