Hotel - Mercure Hotel Stuttgart City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart City Center

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3.5/5 814 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 22:00
    • Opening hours : Week-end 11:00 - 22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL.Two children aged up to 12 can stay in your room free of charge. Your pet is also welcome (charge of EUR 8/night).

  • 174 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,832 reviews

Our guest reviews for Mercure Hotel Stuttgart City Center

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 814 reviews
AccorHotels certified review
Mark Business - 08/04/2018
« Good central hotel with lovely people and good service »

I've stayed here quite a bit. the last time was only a overnight and I arrived late, this didn't reduce the service though. The welcome was good, checking in was easy, as a ClubAccor member I got the perks despite having very little opportunity to use them. The room was clean, tidy and comfortable and breakfast was, as usual, plentiful and fresh with a good selection. Check-out took literally seconds. Overall this visit was great which I would say is normal for this hotel. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Anonymous Solo - 06/04/2018

friendly, efficient and competent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
E. Families - 03/04/2018
« Overall satisfied »

Very super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

AccorHotels certified review
Eda B. Friends - 02/04/2018
« Miss »

Best breakfast ever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Radek Business - 30/03/2018
« I am satisfied »

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

AccorHotels certified review
Singaporean Business - 30/03/2018
« Clean, modern, bright, friendly, centrally-located, beside large shoppng center and 5 minutes from 2 U-Bahn lines.. »

All the female staff are warm and friendly, especially when checking-n 20 March morning (Ms. Anna) and at the breakfast restaurant. The male staff were different and not warm at all. The hotel was small and yet bright, adequately-furnished, fitted with electrical points, modern and clean. It is also centrally located, beside a large and modern shopping center (Milaneo) with a foodcourt and wide variety of foodstalls as well as 5 minutes walk from 2 U-Bahn stations (Stadtbibliothek & Budapesterplatz) serving different routes. Good value for money. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Arumugam, We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It you like you can share your review on tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Philip Business - 28/03/2018
« True comfort »

The hotel is perfectly situated and the staff are welcoming and helpful. The room was comfortable and clean. Breakfast was included in our rate and is well worth it. Would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mister T., Thank you for your stay in our hotel and the time you spent answering to this survey. We always strive to improve our service quality and your feedback is helping. I love that you enjoyed your stay and looking forward to welcoming you again as a guest in our hotel. Kind regards, Peter Jüngling Assistant Manager

AccorHotels certified review
Us B. V. Business - 26/03/2018
« OK Stay »

Room size and furnishings was good. Location of the hotel is also convenient, very close to the subway. Room service was not the greatest- sheets were not changed for the 5 days I was there. Also I was initially told there are no portable irons in the hotel and was asked to use the ironing facility in the basement of the hotel - the basement iron was faulty and only when I complained about that to the front desk did they provide me with an iron and ironing board in my room. Breakfast items were monotonous - same spread every single day put me off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anuradha G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

AccorHotels certified review
Andelko Solo - 25/03/2018
« Pleasant stay. »

Everything was perfect during my stay. Very nice staff at check in and check out. The room was clean and it was quiet so I had very good sleep. Breakfast was very good as well. Only small minus is that there was no internet connection in the evening until the morning, but that was a problem just on that particular day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
John J. Business - 23/03/2018
« mainly satisfied »

The employees at Mercure City Center are happy, friendly and helpful. The sealing of the shower doors have been a problem in many rooms, in fact all the rooms I have stayed in at the Mercure. I have been especially careful to assure the shower hear is not directed at the door and make sure the door is closed is securely closed and they still leak. The shower had mold growing in the tile joints in room 517 leaving a musty smell in the room and was likely the cause of my congestion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I'm gald to read, thet with our staff was everything fine. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will check room 517 immediately and will work on it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

AccorHotels certified review
Evgeny T. Families - 20/03/2018
« A Good Hotel »

I stay at this hotel every 2-3 months, and I am always satisfied with the service. Nothing outstanding, but if you want good quality without failure, this is the place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Monique Business - 19/03/2018
« Pleasant stay with very helpful people and a nice breakfast »

Pleasant stay with very helpful people and a nice breakfast. Great service in the restaurant and bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Ken G. Business - 18/03/2018
« Simple, clean room »

The staff was great and the rooms were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

AccorHotels certified review
Ben J. Business - 17/03/2018
« OK. »

Mostly fine but there is a lot of road noise through the windows at the front of the building and the pillows continue to be a problem - they are too soft. Also there was a long delay in being served in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have different pillows at the reception to change. Please ask for an other pillow at your next stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

TripAdvisor review
Family - 07/03/2018
« Good stay »

Hotel is located near a train station that is easily accessed with a 5min walk. When we arrived, due to our many luggage, we took a large taxi van for the 6 of us to the hotel from the Central Station. Cost 15euro. Hotel is next to the huge Milaneo Mall. Very convenient for shopping and food as there's a big food court in there. The library there is also worth a visit. Room-wise, it is rather basic though a good size. All toiletries included. No mini bar though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée B

AccorHotels certified review
Justina Families - 05/03/2018
« Great experience - as always »

Staying at Mercure Hotels is always a safe choice when travelling. A good selection and quality of breakfast food, nice and clean rooms, friendly and extremely helpful staff, fast check-in and check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Mark Business - 05/03/2018
« Excellent hotel »

I've stayed here quite a bit in the couple of months and I would recommend it. Great position near the shopping centre, library and a short walk from the station. Rooms are spacious, clean and comfortable. There is a gym albeit split into two but perfectly functional. The restaurant has a fair choice, breakfast is very good. Best of all the team are fabulous and always make you feel welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Karolina Couples - 04/03/2018
« Pleasant stay »

Perfectly located hotel with friendly staff and professional service. Clean rooms and very good breakfast with lot of options. Public parking with direct access to the hotel is a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

AccorHotels certified review
Anonymous Business - 04/03/2018
« Good but noisy and abnormally expensive »

I requested a room not facing the main road which is noisy in the reservation. I finally had a room facinc the main road. The price was around 270 euros per night without breakfasr. you would have offer the breakfast when the price goes beyond 150 euros for instance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We can offer you a complimetary upgrade in one of our privilege rooms at your next stay. These rooms are on the other side. The price was higher because of the big exibition. It will not be as high as this time the next time. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

AccorHotels certified review
Arthur B. Business - 02/03/2018
« Comfortable »

Comfort and service with a smile,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

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