Hotel - Mercure Hotel Stuttgart City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart City Center

3.5/5 842 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 22:00
    • Opening hours : Week-end 11:00 - 22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL.Two children aged up to 12 can stay in your room free of charge. Your pet is also welcome (charge of EUR 8/night).

  • 174 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,142 reviews

Our guest reviews for Mercure Hotel Stuttgart City Center

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 842 reviews
Benji Business - 01/08/2018 AccorHotels certified review
« Good »

It was goid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Prabhu Business - 28/07/2018 AccorHotels certified review
« Mr. »

Excellent .. I liked the service and support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Sams29 Business - 24/07/2018 AccorHotels certified review
« Good Stay »

Good stay, warm welcome by Anna on reception when I arrived. Room clean and relatively cool given outside temperatures. Breakfast good selection. Easy checkout. Only negative is that the selection of food in the restaurant for evening meal is pretty restricted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team and Anna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Michal Business - 23/07/2018 AccorHotels certified review
« superb »

It was very good, I was late and no full menu (daily menu) available. However, nice lady from bar ordered for me what I wanted. It was outstanding Customer focus way to. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Roadtripper Couples - 21/07/2018 AccorHotels certified review
« Modern central hotel suited us »

Everything we expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Anonymous Business - 19/07/2018 AccorHotels certified review
« Good »

In general the experience was good. But was not happy that there was no shower gel in both the wall mounted container and the separate tube placed close to the hand shower mount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for the great review of our hotel! I will talk with our housekeeping because of the shower gel. There should be shower gel in both the wall mounted container and the separate tube. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

John K. Families - 19/07/2018 AccorHotels certified review
« John K. »

The rooms were comfortable, the breakfast had plenty of choice and allowed us to "fuel up" for the days spent exploring Stuttgart, staff were friendly and helpful; special praise to Anna Muller on reception, who gave us excellent advice on places to go and how to get there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our teamand especially Frau Müller. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Hatem Y. Couples - 13/07/2018 AccorHotels certified review
« Not a good one »

Not a good one in fact starting with check in process ending with checking out and payment. I booked through the Accor portal one double room and I was given a twin room and had to go back to reception to change room. Door keys didn’t work first day , had to ask reception for help twice. Amenities were replenished daily , they would do it every other day. I was given seven codes and seven passwords for internet log in !! An obsolete system that is no longer exist worldwide. I gave authorization for the entire value of my stay during check in. During check out , the lady told me all clear and she will use same authorization to confirm payment. After I left hotel , I was charged again the full amount. I call back the hotel , told me they couldn’t use old authorization so they charge full amount again. It meant that I run out of limit in my card. Never happened to me at any respetabale hotel before .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hatem Y., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

Gthornton Business - 13/07/2018 AccorHotels certified review
« Generally Satisfied »

Stay was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Cristina G. Couples - 10/07/2018 AccorHotels certified review

It was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Adrian Business - 09/07/2018 AccorHotels certified review
« Very good. »

Friendly employees, nice and clean room, good breakfast + tasty lunch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Macci Business - 09/07/2018 AccorHotels certified review
« Hotel staff are great. »

I have used several time, always your hotel staff are cheerful and kind. Much greater than others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Alfredo G. Business - 08/07/2018 AccorHotels certified review
« Convenient Hotel for Stuttgart City Visits »

Good location and good service in a very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

T. K. Business - 04/07/2018 AccorHotels certified review
« Expected more for the price »

The room felt more like a b&b and not like a four-star hotel. I was especially "surprised" by the very small bed and the very simple interior. The breakfast, though, was very good and the staff were courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tobias K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We very much appreciate your comments about our staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilka Kelelr

Steven Solo - 01/07/2018 AccorHotels certified review
« Great City, Great Hotel »

The hotel was well positioned, clean and the team was extremely friendly. My stay in Stuttgart was very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

Thomas B. Business - 01/07/2018 AccorHotels certified review
« Repeatatly not getting the room type I asked for. »

As with the previous stay, I also asked for this stay for a quiet room far away from the elevator as I am very sensitive to noise. I got AGAIN a room facing the main street outside with a lot of noise. Last time I told the staff about my preference and I was told they would also write that into my profile, yet I got again a noisy room. I am coming back in two and in three weeks and I asked AGAIN for a room facing the backside of the hotel. I am curious if it works next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If all the rooms are reserved with the higher privilege room rate we are not able to give you the room on the back side. If you want to be sure we can change the reservation. The privilege extra cost is 25,00€. Shell we change the reservation for the future? We are looking foward to welcome you on 9th of July 2018. Sincerely, Désirée Bubeck

Jc Families - 30/06/2018 AccorHotels certified review
« decent stay »

Satisfactory stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Felipe G. S. Solo - 27/06/2018 AccorHotels certified review
« I have a good experience »

It was a good experience. At the arrival time it will be convenient you can assign a room due to our long journey from Mexico to Stuttgart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Enrico V. Business - 25/06/2018 AccorHotels certified review
« fitness room is not decent. the rest is ok »

staying was good, but I really missed the gymn. The two on 4th and 5th floor cannot be defined as such. I would also like to have a better pillow selection, as the room only has very soft pillow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have some extra pillows at the reception. Please ask for them at your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désirée Bubeck

Anonymous Business - 24/06/2018 AccorHotels certified review

The experience was very enjoyable... as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désirée Bubeck

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