Hotel - Mercure Hotel Stuttgart City Center
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Mercure Hotel

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88 
70191  STUTTGART
GERMANY

733 reviews
TripAdvisor Rating Based on 733 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 22:00
    • Opening hours : Week-end 11:00 - 22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL.Two children aged up to 12 can stay in your room free of charge. Your pet is also welcome (charge of EUR 8/night).

  • 174 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,255 reviews

Our guest reviews for Mercure Hotel Stuttgart City Center

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 733 reviews
AccorHotels certified review
Paul Couples - 07/08/2017
« 3 nights in Stuttgart »

We were expected and check in was easy with friendly multi lingual staff. The room was what we had booked. It was clean and the bed was comfortable: The air conditioning only started working once we came into the room - so it was stuffy to begin with but it quickly cooled the room down. The bathroom and toilet were clean. The shower had good water pressure. Space for luggage was limited but we managed. We used the computer in the bar to make some railway reservations. We had drinks at the bar and received the 20% club card reduction - well we did after I remembered the voucher. The lady wasn't impressed with me but the gentleman sorted it out for us. Breakfast was plentiful but the 'melange' scrambled eggs needed more seasoning (or real eggs). We thoroughly enjoyed our stay. We used the 150 point offer to keep our towels etc but we were only allowed 1 for 3 nights - not sure what the thinking behind that is - we could easily use the same towels for 3 days

AccorHotels certified review
Xuhcsob Business - 03/08/2017
« Not bad - but some room for improvement »

Garage, bar and breakfast are okay, but scrambled eggs cooked too long (firm and dry). Room nicely equipped, but very small and not really clean (hairs, dirty glas and dirty shower in bathroom; carpet also not clean).

AccorHotels certified review
The J. Friends - 31/07/2017
« Excellent Service with Great Location »

First of all having trouble finding the hotel from the main station, but after following map and walking around 1,3 km, i realized that there is a shorter one station away from the main station that is closer to the hotel. The subway station is Stadbibliothek ( i am not sure get the correct spelling ) which is very close to Milaneo ( shopping mall ) . So after that from here, just to walk around 3 minutes to the hotel. Room size was standard, quite acceptable, everything was in order , they gave the main street view, on their highest floor as i requested, which was perfect. A late check out until 4pm, due to my membership as an accor plus, and my evening flight, and might be the hotel was not in full occupancy as well. Breakfast selection was average, but nice taste. The reception lady, whose name i forgot, was very attentive, she still recognize me during check out as well. Internet speed was average, not the fastest, but not too slow, as well. You could do voice call over the net, that was already sufficient enough for me.

AccorHotels certified review
H. Friends - 31/07/2017
« Comfortable,clean and convenient »

Our stay was very comfortable,rooms were clean,staff was very helpful

AccorHotels certified review
Alon G. Business - 29/07/2017
« very pleasant and convenient »

Room was clean and comfortable, hotel staff was helpful and friendly. I liked the option to re-use towels instead of replacing every day. Suggestion for small improvements: When I wanted to get to my room via the stairs instead of elevator, I could not do this because the door from stair-case to my floor can be opened only when coming FROM the room, not TO the room.

AccorHotels certified review
Annie Couples - 25/07/2017
« A clean, comfortable room with many facilities for an enjoyable stay. »

The service provided by the hotel staff was excellent. The reception desk attendant was relevantly informative and friendly; our room was kept very clean and tidy by the cleaning staff. We appreciated the tea and coffee facilities provided in our room and having a large television that could be watched comfortably. A greater choice of English-speaking TV channels would have improved the experience. We found that the choice of food available in the restaurant was limited and expensive which meant that we ate out for the whole duration of out stay. The 'fishy' smell that met us at the entrance to the restaurant also discouraged us from using that facility. The hotel is conveniently located close to the metro and to a shopping centre. So it was very easy to reach places of interest.

AccorHotels certified review
Bonnie Families - 25/07/2017
« Great place to stay if you want to be just outside the city »

Reception was extremely friendly and very helpful. The room was clean but the air conditioner is just air that blows air not "cold air". The lounge was a great place for a cocktail with very friendly staff. It is only 2 stops from the city center of Stuttgart on the rail line. There is a wonderful shopping mail right a cross the street.

AccorHotels certified review
Hwan K. Business - 25/07/2017
« easy and comfortable »

room was ready for an early check-in (for course with a fee), and every process was smooth. Would definetely stay there again.

AccorHotels certified review
Joseph Business - 21/07/2017
« Good Service, good room service »

Good service. I was staying in my room for most of the stay and loved the option that I do not get disturbed and also the ability to have room service.

AccorHotels certified review
Jim E. Couples - 19/07/2017
« Very pleasant stay »

Very satisfied. There is a surprisingly pleasant walk through office buildings from central station to it. On a very busy road but very good sound insulation. Breakfast excellent - breakfast staff extremely good.

AccorHotels certified review
Simon D. Couples - 16/07/2017
« Very good clean friendly food good »

See above

AccorHotels certified review
J. V. Business - 04/07/2017
« convenient from the logistic and approachbility »

Rooms were well equipped and maintained well. Restaurant facility were good

AccorHotels certified review
Richard Business - 01/07/2017
« comfortable 3 night stay »

Quick check in and quick check out. Quiet room as requested. Pleasant dinner with good service. Nice breakfast.

AccorHotels certified review
Anonymous Couples - 27/06/2017
« Limited mobility room problems »

We were able to book a limited mobility room - for the bathroom facilities, which were good - seat in shower and hand rail by toilet, For which my wife was grateful except that the soap dispenser was fitted on the wall behind the seat and unreachable. However the bed appeared to be a fold away bed which caused problems. The design left a large gap and hole - 30 cm between the end of the mattress and the wall. This meant that it was impossible to sit up in bed to watch TV (that being only position in the room facing the TV set) unless you balanced on the sharp end of the bed surround with a pillow behind you. Since the pillar also contained the alarm button this resulted in setting off the Assistance alarm on one occasion. Although we had booked a double (listed as two a single room) the limited mobility room appeared to be designed for a single person and there was only one chair - and that was not really comfortable. Perhaps an able bodied staff member should try to spend a night in the room - or better a couple. There are no light switches/controls on one side of the bed. The bed had a hard edge (surround) which caused problems for my wife I had the opposite side and found problems with the extended feet for the bed which were trip hazard in the night. Especially and I could not turn on a reading light or similar as a guide. Other Mercure/ Novotel hotels have provided a much more ergonomically designed limited mobility facility. The breakfasts were very good but we did not use the dining room for other meals. The WiFi in the room was a weak signal and quite slow. The cleaning of the room was erratic and in particular the cups were frequently not washed, the sugar was not replaced and the coffee sachets were not always replaced.

AccorHotels certified review
Peter S. Business - 26/06/2017

The room directly in front of the street was not very nasty.

AccorHotels certified review
Tim Business - 26/06/2017
« Great service overall, no complaints. »

Everything went well: the food was good, the service was excellent, and the facilities were wonderful. Only piece of advice was that I placed a do not disturb sign on my door one day and they cleaned my room. Other than that, I thoroughly enjoyed my stay.

AccorHotels certified review
Anders T. Business - 25/06/2017
« Mr »

Good room generally. Pretty clean. The wifi internet service is too complicated and annoying to use. It could be simplified.

AccorHotels certified review
Anonymous Business - 22/06/2017
« Hotel was perfectly fine but air conditioning was awful »

Everything would have been good had the air conditioning worked properly

AccorHotels certified review
Ian J. Couples - 20/06/2017
« Staff very friendly and quick to correct room set up issues »

Room and hotel of a good standard. The issues that the room was only set up for one guest (bed linen and dressing gowns etc) when we were two was annoying but fixed relatively quickly and efficiently by the staff. The coffee machine had no britta water filter present and two tiny sachets of milk were insufficient for even one cup of coffee never mind two....

AccorHotels certified review
Joseph C. Business - 16/06/2017
« Good Service, Comfortable Rooms »

Good experience as usual. Staff very friendly, prompt checkin experience. Checkout was a bit confused but ok. My main disappointment is with the menu that since the change offers no local dishes and also is not very varied and unfortunately not of very high quality

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