Hotel - Mercure Hotel Remscheid
Mercure Hotel Mercure Hotel

Mercure Hotel Remscheid

3.5/5 178 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 49.00 EUR Non member rate
From 46.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
See all services

Hotel location

Our rooms

The 3-star Superior Mercure Hotel Remscheid has 116 comfortable rooms, the majority of which have air conditioning. Whether you choose a Single, Twin, Double or Privilege Room, free WIFI and a refreshing water are included.A child aged up to 12 years may stay in your room free of charge, and we will offer you a discount of 50% on a separate children's bedroom. Of course, your pets are also welcome in our hotel.

  • 116 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 954 reviews

Our guest reviews for Mercure Hotel Remscheid

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 178 reviews
Business - 16/09/2018 TripAdvisor review
« Home from Home or as close as it gets. »

I am so pleased that I choose the Mercure Remscheid as my hotel of choice for my recent business trips. when you are working away from home weekly for 3 months or more you need somewhere that needs to feel like a second home. The Mercure met this criteria, with a friendly atmosphere and staff comfortable rooms and where going the extra mile is never a problem, even to the point of cooking you your own favourite meal even if not on the menu. Well done to the Mercure Management and staff for making these trips homely ones.

Konstantinos A. Business - 13/09/2018 AccorHotels certified review

A clean, peaceful environment with a very polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantinos A., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Amogh Business - 12/08/2018 AccorHotels certified review
« Good hotel »

Great hotel to stay. Very comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amogh V., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Stuart M. Business - 30/07/2018 AccorHotels certified review
« Great for business. »

Comfortable and ideal for short business trips. Quiet and all you need for short stays. Staff very pleasant and helpful. Good food but limited menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart M., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed our menu is limited - but for me it is important to serve all dishes in a fresh and good quality. If you are in a restaurant with a huge menu in future - ask yourself: Could all theses dishes be fresh? :-) ...I am just kidding.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Anonymous Business - 30/07/2018 AccorHotels certified review
« Disappointing »

No Aircontition, in the restaurant they had wines but not a cork opoener

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we just have 50% of our rooms with A/C. The rooms to the back do not have A/C because they are not located to the sunny side - and during a "normal" summer they are really cool. The missing wine opener - yes it`s a shame! And I am really sorry for this. We have around 20 openers in the back office and I can not imagine why the employee could not find one one them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Klij General Manager

Kirsten Couples - 29/07/2018 AccorHotels certified review
« Good experience »

We were in your hotel with a group of 40 people going back to Denmark. We had a good evening with dinner served by kind but very busy staf. Breakfast was super. The hotelroom was clean and very nice but we had some truble making the aircondition working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirsten Brink, We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Mr T. Business - 23/07/2018 AccorHotels certified review
« Mr T. »

Simple things like no English Tea Bags available, menu items advertised but not available, air conditioning that does not work or is noisy. Water not always available in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Mr W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that some "basical points" went wrong.; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future - with a repaired A/C, full choice of our menue and I promise to get english tea:-) Please note that the water on the room is just a small gift on arrival day. Sincerely, Marco Klij General Manager

Domenico Business - 29/06/2018 AccorHotels certified review

Everything was OK (room, check in/out, staff)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Domenico C., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jens Müller Shiftleader Front Office

David Business - 18/06/2018 AccorHotels certified review
« Great breakfast »

Great breakfast and dinners. Laundry service was very disappointing. Took 5 days to get my clothes back. This service should be same day or the latest next day. Another surprise, had to pay for parking in such a small town. The amount I felt was quite high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David O., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed we have some problems with our external laundry service at the moment. We are on the way to change the provider. I promiss a better laundry service in future. For the parking I would like to recommend our free Member Ship Card - two main benefits: High Speed WiFi and reduction of parking fee! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Paul Couples - 15/05/2018 AccorHotels certified review
« Convenient »

Hotel is well placed near the Motorway but not in a very attractive area. The nearby town presents little in the way of restaurants and shops. I liked the hotel, the staff were pleasant and smiling. The room was fairly standard. I would have appreciated more electrical sockets, accessible on both sides of the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team - and I will check if it`s possible to install more electrical sockets in near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Torsten P. Business - 29/04/2018 AccorHotels certified review

Business

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr P., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Remscheid die Zeit genommen haben, uns zu schreiben, und bedauern, dass Sie derart unzufrieden waren. Damit wir eine Chance haben, um an unserer Dienstleistung zu arbeiten, würde ich mich über ein detailliertes Feedback sehr freuen. Meine Mailadresse lautet: ma… Haben Sie nochmals vielen Dank für Ihre Unterstützung. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marco Klij Direktor

Adam R. Business - 05/12/2017 AccorHotels certified review
« bad enough »

No heating in the room (it's winter outside)! I went back to the reception and asked for different room - my request was denied due to full booking. An electric heater was delivered to my room instead. It was smelling horribly while working and was not sufficient to warm up the room. On second day they still did not manage to repair the heating - I slept with my clothes on. Additionally it was very loud from the street. I complained a second time at check-out and receive a discount - that was the only positive reaction a experienced from your personnel.

Sandra Families - 24/11/2017 AccorHotels certified review
« A very pleasant stay with family »

We were visiting friends in town and decided to book the Mercure Hotel in Remscheid for the four of us. Without forwarding any requests, the staff put an extra bed next to the double bed to make it more convenient for our family of four (two adults and two young children). The hotel is nicely furnished and clean and the staff very friendly. Although we had a room facing the main road, we could not hear any noise from outside due to the insulated glass windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra M., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jens Mueller Shiftleader Front Office

David P. Business - 21/11/2017 AccorHotels certified review
« Great Hotel not to be missed »

I have always enjoyed staying at the Mercure Remschied. It is always a pleasure to be met end greeted so proffessionally. The enjoyable experience is repeated everyday until you leave, very proffessional, very friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij, General Manager

Anonymous Families - 05/11/2017 AccorHotels certified review

War alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L. , wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Remscheid. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marco Klij General Manager

Business - 25/10/2017 TripAdvisor review
« Cold »

stayed one night in room 414 and the heating system was blowing cold air. I definitely know how to use the hotel heating control panel, in case someone asks. Nice breakfast, but pricey. cool mirror effect in elevators.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan B, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations at all. We would be glad welcoming you again at our Mercure Hotel Remscheid. Kind regards Marie T Guest Relation

Dieter T. Business - 11/09/2017 AccorHotels certified review
« Effektives Bussines Hotel »

War ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr T., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Remscheid die Zeit genommen haben, uns zu schreiben und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht im vollen Umfang entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Selbstverständlich werden wir uns um die angegebenen Mängel umgehend kümmern, sofern nicht bereits geschehen. Ihre positiven Würdigungen werden wir gerne an den betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marco Klij General Manager

Gp Solo - 17/08/2017 AccorHotels certified review
« REMSCHEID »

LOCATION CLOSE TO HIGHWAY; HIGH QUALITY OF HOTEL SERVICES; VERY GOOD RESTAURANT AND BREAKFAST; CLEAN AND QUIET ROOM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giancarlo P., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Anonymous Business - 16/08/2017 AccorHotels certified review
« More prepared information would speed up things »

Very friendly and professional service, especially at the reception desk. Nevertheless, I was staying there for many times and I still have to fill in my private address at every check-in. As I am a reappearing customer and a Accor Loyalty member, this could be prepared and so speed up the checkin/out process for both sides considerably. And...new air condition systems could help to survive the German summer. The actual ones are noisy and not very effective.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald M., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As well we will pepare your registration card better next time :-) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Business - 27/07/2017 TripAdvisor review
« Nice little surprise »

Staff were extremely friendly, helpful and efficient. They made the short stay a little more like home and less like a hotel. Not a hotel for the late riser though due to being surrounded by noisy neighbors, but a closed window keeps the level down to a minimum

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 49.00 EUR Non member rate
From 46.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates