Mercure Hotel Remscheid 4 stars

TripAdvisor rating 3.5/5 188 reviews
Mercure Hotel Remscheid
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Hotel extras

  • Quietly located on the outskirts of Remscheid with a direct link to the A1 highway

  • 116 comfortable single rooms, double rooms and Privilege Rooms with free WIFI

  • 7 functional meeting rooms with natural light and state-of-the-art event technology

  • Many business partners in the vicinity

  • Close to the Ruhr valley and the cities of Cologne and Düsseldorf

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre Nearby
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)

Hotel location

Mercure Hotel Remscheid

Jaegerwald 4
Lenneper Straße
42897
remscheid
germany

Tel: +49219160710

Fax: (+49)2191/6071100

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 654, 655 :   BUS 654, 655 JAEGERWALD

  • By plane

    DUESSELDORF At 70km / 43.5 miles

  • By plane

    KOELN - BONN At 49km / 30.45 miles

  • By car

    A1 REMSCHEID At 0.5km / 0.31 miles

  • By train

    REMSCHEID - LENNEP At 2km / 1.24 miles

GPS :51.181213, 7.239726

Our accommodations

The 3-star Superior Mercure Hotel Remscheid has 116 comfortable rooms, the majority of which have air conditioning. Whether you choose a Single, Twin, Double or Privilege Room, free WIFI and a refreshing water are included. A child aged up to 12 years may stay in your room free of charge, and we will offer you a discount of 50% on a separate children's bedroom. Of course, your pets are also welcome in our hotel.

Standard Room with double bed

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: Forest view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with two single beds

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Single Bed Standard

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

MAHLZEIT

Type of cuisine: International

Indulge yourself in our large selection of international dishes at the Mediterranean-themed Olive Tree restaurant, open daily from 6.30am until 10.30pm. You can even enjoy our dishes on the terrace in fine weather.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Our lobby bar serves freshly prepared drinks and a fine selection of wines: the Grands Vins Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 157 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 160 people

Find out more
Mercure Hotel Remscheid Meeting Room

Our guest reviews for
Mercure Hotel Remscheid

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,118 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

188 reviews

Regular stay

Customer review rating 4.2/5

Anonymous Business - 29/03/2019 AccorHotels certified review

More or less equal to other stay in this hotel

Run down hotel with awful environment

Customer review rating 4.2/5

Anonymous Business - 14/03/2019 AccorHotels certified review

The staff was very friendly in receiving me however the whole hotel is really run-down. The rooms need a full rehaul, as well as the stairs and entrance lobby.

Dear Sven H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I hope that we will do a full renovation in summer 2019. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Klij General Manager

Good

Customer review rating 4.2/5

Menzo S. Couples - 11/03/2019 AccorHotels certified review

The room(410) was a little run down. But clean and with good beds.

Dear Menzo S., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

noisy

Customer review rating 4.2/5

Dumitru N. Business - 21/02/2019 AccorHotels certified review

too much of a noise for my taste

Customer review rating 4.2/5

- Business - 28/01/2019 AccorHotels certified review

Appreciated the stay in the hotel, excellent staff (professional and friendly), nice rooms (clean, well equipped, enough space to move around), calm (no street noises). Only less positive remark - walls don't protect from noisy neighbors, loud TV passes through walls and slamming doors make walls vibrate.

Dear Edith S., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay we will pepare a room at the end of the floor - so you won`t get a noice of any neighbors:-) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Generally Ok

Customer review rating 4.2/5

David W. Business - 16/01/2019 AccorHotels certified review

Room was cold & there is rarely English Breakfast tea prompting me to take my own.

Dear David Mr W., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. We will check the tea offer and look for more options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Very friendly staff and spacious clean rooms with coffee/tea facility

Customer review rating 4.2/5

Efrs Business - 03/12/2018 AccorHotels certified review

Good overall

Satisfied

Customer review rating 4.2/5

Ruta Business - 20/11/2018 AccorHotels certified review

Everyone was friendly and helpful. Room was clean and bed comfortable.

Dear Ruta K., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager
Customer review rating 4.2/5

Anonymous Families - 12/11/2018 AccorHotels certified review

Friendly staff. Super preparation with tourist brohures. Terrible smell from bathroom in both rooms - I simply do not understand, how you can put people in rooms smelling so bad !!!! It was absolutely sickening. We did not complain - too tired, but again, how can you even think of using rooms with a smell like that ? Not possible to have window open due to draft between window and hallway (under the door to the hallway). Lots of noise from the draft.

Dear Inge S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check these rooms immediately. Please believe that we did not know about the smell! Otherwise we had changed your rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Klij General Manager

A Comfortable Stay

Customer review rating 4.2/5

Venoth K. P. T. Business - 31/10/2018 AccorHotels certified review

Apart from the twin bed rooms, all the other rooms are amazing in Mercure. The service, breakfast, price, everything is good.

Dear Venoth Kumar Pallikaranai T., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Home from Home or as close as it gets.

TripAdvisor rating 3.5/5

stuart M Business - 16/09/2018 TripAdvisor review

I am so pleased that I choose the Mercure Remscheid as my hotel of choice for my recent business trips. when you are working away from home weekly for 3 months or more you need somewhere that needs to feel like a second home. The Mercure met this criteria, with a friendly atmosphere and staff comfortable rooms and where going the extra mile is never a problem, even to the point of cooking you your own favourite meal even if not on the menu. Well done to the Mercure Management and staff for making these trips homely ones.

Customer review rating 4.2/5

Konstantinos A. Business - 13/09/2018 AccorHotels certified review

A clean, peaceful environment with a very polite staff

Dear Konstantinos A., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Good hotel

Customer review rating 4.2/5

Amogh Business - 12/08/2018 AccorHotels certified review

Great hotel to stay. Very comfortable and clean.

Dear Amogh V., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Great for business.

Customer review rating 4.2/5

Stuart M. Business - 30/07/2018 AccorHotels certified review

Comfortable and ideal for short business trips. Quiet and all you need for short stays. Staff very pleasant and helpful. Good food but limited menu.

Dear Stuart M., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed our menu is limited - but for me it is important to serve all dishes in a fresh and good quality. If you are in a restaurant with a huge menu in future - ask yourself: Could all theses dishes be fresh? :-) ...I am just kidding.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Disappointing

Customer review rating 4.2/5

Anonymous Business - 30/07/2018 AccorHotels certified review

No Aircontition, in the restaurant they had wines but not a cork opoener

Dear Max W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we just have 50% of our rooms with A/C. The rooms to the back do not have A/C because they are not located to the sunny side - and during a "normal" summer they are really cool. The missing wine opener - yes it`s a shame! And I am really sorry for this. We have around 20 openers in the back office and I can not imagine why the employee could not find one one them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Klij General Manager

Good experience

Customer review rating 4.2/5

Kirsten Couples - 29/07/2018 AccorHotels certified review

We were in your hotel with a group of 40 people going back to Denmark. We had a good evening with dinner served by kind but very busy staf. Breakfast was super. The hotelroom was clean and very nice but we had some truble making the aircondition working.

Dear Kirsten Brink, We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Mr T.

Customer review rating 4.2/5

Mr T. Business - 23/07/2018 AccorHotels certified review

Simple things like no English Tea Bags available, menu items advertised but not available, air conditioning that does not work or is noisy. Water not always available in the room.

Dear David Mr W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Remscheid. I am sorry that some "basical points" went wrong.; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future - with a repaired A/C, full choice of our menue and I promise to get english tea:-) Please note that the water on the room is just a small gift on arrival day. Sincerely, Marco Klij General Manager
Customer review rating 4.2/5

Domenico Business - 29/06/2018 AccorHotels certified review

Everything was OK (room, check in/out, staff)

Dear Domenico C., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jens Müller Shiftleader Front Office

Great breakfast

Customer review rating 4.2/5

David Business - 18/06/2018 AccorHotels certified review

Great breakfast and dinners. Laundry service was very disappointing. Took 5 days to get my clothes back. This service should be same day or the latest next day. Another surprise, had to pay for parking in such a small town. The amount I felt was quite high.

Dear David O., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed we have some problems with our external laundry service at the moment. We are on the way to change the provider. I promiss a better laundry service in future. For the parking I would like to recommend our free Member Ship Card - two main benefits: High Speed WiFi and reduction of parking fee! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager

Convenient

Customer review rating 4.2/5

Paul Couples - 15/05/2018 AccorHotels certified review

Hotel is well placed near the Motorway but not in a very attractive area. The nearby town presents little in the way of restaurants and shops. I liked the hotel, the staff were pleasant and smiling. The room was fairly standard. I would have appreciated more electrical sockets, accessible on both sides of the bed.

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team - and I will check if it`s possible to install more electrical sockets in near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Klij General Manager
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