Hotel - Sofitel Munich Bayerpost
Sofitel Hotel Sofitel Hotel

Sofitel Munich Bayerpost Hotel

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4.5/5 4,017 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms, suites and apartment are spread across eight floors and are furnished using natural materials. Book a suite on the top floor for a luxurious stay with views of the city or the Alps.

  • 396 rooms
  • 396 non-smoking rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • TV with on-screen billing info
    • WiFi in your room
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,083 reviews

Our guest reviews for Sofitel Munich Bayerpost

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,017 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
W. C. Couples - 16/06/2018
« Really enjoyed the hotel. »

Room was great. Location was good. Staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William David C. J., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Anonymous Business - 15/06/2018
« very good »

calm and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Yves M., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Anonymous Solo - 11/06/2018
« Didn't like my room as much in previous stays, but I still love this hotel and the service. »

As always, the service was superior. But the room I was in was slightly different from what I've had in the past - and I didn't like the room because of the trash can in the garbage (why a small step can?) and the carpeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eve C., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your constructive comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Stephen Couples - 08/06/2018
« Grateful to get an upgraded room »

The original room we were given was not nice at all - the window, which does not open, looks out into an internal courtyard, so there was little natural light. Happily reception upgraded us to a much nicer room. Otherwise we would have asked for our money back and gone across the road to Le Meridien

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Terence S. Couples - 06/06/2018
« beyond the expectation »

having a good sleep during our last day in Munich. and always love the beauty of heritage into a modern way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Hang So, We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
James Couples - 05/06/2018
« Outstanding staff were all marvelous, and always helpful. »

First the room was perfect. After a long plane ride from USA, reception staff were extremely helpful. Throughout our short 2 night stay, restaurant and spa staff were equally helpful. We really wish we had stayed longer, and hope for another stay sometime soon. Everything gets a 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hart, We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Sven Business - 05/06/2018
« completly relaxing and convinient »

completly relaxing and convinient

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Fricke, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Munich Bayerpost. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Phillip B. Couples - 05/06/2018
« Communication is a problem »

Ok. But you have a communication issue. 1. We checked in on line, deposit for extras was taken. When we checked in we were asked for a credit card to cover extras. Lengthy conversation took place which defeated the purpose of reduced time check in by checking in online. 2. Coffee & water was not replaced by house keeping. Called at 5 pm & asked for them. Returned from dinner at 10 pm no action taken. Had to call again. 3. Departure day called for porter to help with bags, no one came.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Barrie, thank you for taking the time to tell us about your experience at Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would personally be delighted to welcome you back and ensure that we win back the trust in the high quality of service Sofitel Munich Bayerpost is striving for. In order to do so and without admission to any mistake, we will be more than happy to upgrade you to the next higher category. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
S. H. Families - 04/06/2018
« Lacks my attention to fetail »

Concierge was aloof Closets and drawers smelled of old clothes Pull out couch bed was left open 24 hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelly Hochron, Thank you for taking the time to tell us about your experience at the Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please do not hesitate to contact me directly if you would like to make any bookings or arrangements for future stays. I would personally be delighted to welcome you back and ensure that we win back the trust in the high quality of service Sofitel Munich Bayerpost is striving for. In order to do so and without admission to any mistake, we will be more than happy to upgrade you to the next higher category and to invite you for a nice glass of champagne in our Bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Janicki Personal Assistant to the General Manager

TripAdvisor review
Solo travel - 03/06/2018
« Great Hotel »

My favourite place to stay in Munich and I was not disappointed. Spacious, spotless rooms and great service at all areas of the hotel as in my previous stays in previous years. Great central location with easy access to shops and transport. The management and staff deserve credit for maintaining the high standards.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour FelixU, thank you for your positive feedback. We are delighted you had a magnifique time with us and we hope to welcome you back soon. Kind Regards, Johannes Mayr, Hotel Manager

AccorHotels certified review
Jayne Couples - 02/06/2018
« Very nice hotel »

The hotel is beautiful as expected with Sofitel, a hotel group that we usually choose. The deluxe room was spacious and lovely on the 7th floor. We had a separate bath and shower unit, and there was plenty of seating in the room. We ate at the Isa Bar on the first night and sat outside. The atmosphere and food where excellent as was the service. Being in the hotel is like being in an oasis until you walk out side to go to Marienplatz, as the journey over there is tired looking and run down. With being right by the train station you have lots of people hanging around and that is the only thing that spoilt the hotel is the location. We also ordered room service after a day trip when we arrived back a bit late and it was the same menu as the bar downstairs. The food was equally as good and the same price. We didn't eat breakfast at the hotel but would take a 20 minute walk to Marienplatz to a restaurant called Woeuner's by the glockenspiel. The food was delicious and very good value. The free wifi was more than sufficient and we were able to watch Netflix without interruption of signal. The hotel staff are very friendly and helpful. Our room looked out over the roof of the railway station with a view of the city in the distance and it was very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne, We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

TripAdvisor review
Couples - 02/06/2018
« Very nice hotel »

This hotel was very nice and typical of any Sofitel. We booked a deluxe room and were on the 7th floor which looked out over the roof of the railway station, with some view of Munich in the distance. The room was very comfortable with plenty of seating. We ordered room service one night which is the same menu as the bar downstairs and the food was as good in both places. The food was excellent we had a club sandwich and my husband had a burger. We sat outside the bar which had a nice atmosphere and comfortable seating. The only negative for the hotel is the location which is right by the train station so lots of people hanging around and the area seemed a bit run down. We ate breakfast in a restaurant called Woeuner's right in Marienplatz by the glockenspiel. The food there was very good value and you can sit outside or inside on a wet day. We ate steak at the Blockhouse which is close to the hotel and the food there was excellent also. They have lovely sandwiches in the train station. The free wifi was suitable for watching Netflix with no interruption of signal.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour 286Jane, thank you very much for commenting on your stay at Sofitel Munich Bayerpost. It is great to hear that our guests appreciate our efforts regarding quality and design. I hope to welcome you again soon. Best Regards, Johannes Mayr, Hotel Manager

AccorHotels certified review
Bob Families - 31/05/2018
« Great location! Great Room! Great room rate! Great staff! »

Wonderful experience from check-in to accommodations to drinks to dining to check-out!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Campos, We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Anonymous Couples - 27/05/2018
« Nice hotel »

Nice room. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Ivonne W. Business - 22/05/2018
« attention to detail »

Hello Team, I am always enjoying my stays with you with excellent service und facilities. during my last visit the room was below par. I am not sure if the room was out of order for a while but the safety deposit box had a battery missing and the room was extremely dusty. compared to the usual impeccable standards I was surprised this room was given back into service. looking forward to a few more times this year! thx Ivonne W.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., thank you for the constructive, insightful and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. We are already looking forward to welcome you back soon and to especially provide you with magnifique moments ! Kind Regards, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Anonymous Business - 17/05/2018

Great rooms and experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Watson Couples - 15/05/2018
« Disappointing stay »

We had a Junior Suite, which was very small. Two people could barely occupy the bathroom at the same time. Given the price we were paying the accommodation was poor. The servicing of the room was erratic, some days toiletries were replaced, some days not. Similar with the turndown service which we didn't receive until the third night. We assumed there wasn't one until then. Drinks were removed from our minibar, and not by us. We stay in Le Accor hotels all around the world and this was the poorest we have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., thank you for taking the time to tell us about your experience at Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mrs. C., our Guest Relations team will contact you during the day to solve this issue with you and win back your trust in us and the high quality of Service we strive for. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Ursula H. Couples - 10/05/2018
« total pampering »

Staff found out that it was my husband's birthday and gave us a room upgrade, which already made our weekend even more special. On top of that, a bottle of champagne was sent to our room with a lovely note. In the evening, we dined at Delice where a wonderful dessert selection was presented to my husband in honour of his birthday. The staff was extremely thoughtful and friendly and made our stay truly amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. h., We very much appreciate your comments regarding your stay at the Sofitel Munich Bayerpost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Janicki Personal Assistant to the General Manager

AccorHotels certified review
Sven H. Solo - 10/05/2018
« Everything to full satisfaction »

Cool room, great hospitality, nice drinks & very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Munich Bayerpost. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Julia Janicki Personal Assistant to the General Manager

TripAdvisor review
Couples - 10/05/2018
« Excellent location by train station and first class hotel »

Second time we have stayed there. Very convenient by main train station. Limited to no noise despite location. Lovely room. Service excellent. No complaints at all. And great breakfast with excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour guest, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

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