Mercure Hotel Mannheim am Rathaus 3 stars

TripAdvisor rating 4.0/5 914 reviews
Mercure Hotel Mannheim am Rathaus
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Hotel extras

  • Quiet location in the center of Mannheim

  • Parking garage at the hotel

  • 150 modern rooms

  • Good transport connections

  • 4 meeting rooms and 3 conference rooms for up to 240 people

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13
Baden-Wuerttemberg
68159
mannheim
germany

Tel: +49621336990

Fax: (+49)621/336992100

Contact email

Check-in from 15h00

Check out up to 12h00

  • 3 :   MARKTPLATZ

  • 4 :   MARKTPLATZ

  • 6 :   RATHAUS

  • LINIE 3 :   MARKTPLATZ

  • LINIE 4 :   MARKTPLATZ

  • LINIE 6 :   RATHAUS

  • By plane

    FRANKFURT AIRPORT At 75km / 46.61 miles

  • By plane

    MANNHEIM-NEUOSTHEIM At 5km / 3.11 miles

  • By plane

    STUTTGART AIRPORT At 120km / 74.57 miles

  • By train

    MANNHEIM MAIN STATION At 1.5km / 0.93 miles

GPS :49.490849, 8.461704

Our accommodations

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and have high-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

Standard Room with double bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with a queen-size bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with double bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with queen-size bed, non-smoking

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with a queen-size bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 96

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,401 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

914 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Another good stay at Mercure Mannheim am Rathaus, as usual.

Customer review rating 4.6/5

D. Business - 12/08/2019 AccorHotels review

Very good as usual. Only small thing. had put the sign "do not clean the room - plant trees or give rewards" on the door but finally room was made when coming back in evening.

F1 GP Weekend

Customer review rating 4.6/5

Paul &. E. Families - 09/08/2019 AccorHotels review

The hotel is about a 20min walk from the main train station although there is a tram stop nearby. It is situated in a quiet residential area with little or no traffic noise. The receptionist was pleasant and helpful at check in and offered us a free ice cream which was a nice touch especially as it was so hot. Our rooms were air conditioned,clean and well maintained. The breakfast was adequate with a varied choice although I did feel the cooked option could have been better but that is just my opinion Overall we enjoyed our stay here and would not hesitate to stay here again perhaps we will come back for the Christmas Markets.

Great keep it up

Customer review rating 4.6/5

Amol Business - 09/08/2019 AccorHotels review

Short but nice stay

Clean, convenient and comfortable

Customer review rating 4.6/5

R. M. Couples - 05/08/2019 AccorHotels review

Friendly staff greet you, an efficient check in and then an extremely clean room was our first impression. The restaurant food was of a high quality and reasonable price. We stayed for one week and remained impressed. The hotel has many good restaurants and bars close by and Mannheim’s shopping malls were only 5 minutes walk away.

Long Weekend Break

TripAdvisor rating 4.0/5

paulhancock9 Family - 03/08/2019 TripAdvisor review

We stayed at this hotel as we were going to the F1 grand prix it is in a quiet residential area about 30 mins walk from the main train station though there is a tram stop close by which will take you to the station if you wish. Upon arriving the receptionist was polite and welcoming and the inclusion of free ice-creams at the reception was a nice added touch. Our rooms had air-con which was very welcome as the outside temperature was in the high 30s the rooms were clean and well maintained. We had breakfast included and whilst it was adequate I did feel it was let down a bit by the lack of a good cooked option. Overall we enjoyed our stay and will be back again at a later date

Nice clean room and aircon that worked well.

Customer review rating 4.6/5

Anonymous Families - 30/07/2019 AccorHotels review

It was nice clean rooms, with good beds and the aircon was working very well in the heat (at some hotels aircon is like switching on or off - here it was actually nice to be in room, even when aircon was running). As Platinum member some other hotels makes you "more important". Better upgrades and more soft things like fruit in the room and Voucher for drink is not only for beer or Cola - A G&T is possible at some other hotels. It was fine but not so high standard as, what I have got by other hotels :-) Most of the staff was very nice and kindly, but one was only at the hotel because it gives money and, it felt for me, it was not funny with guests. And it was not only one bad day.

Great stay in a quiet section of Mannheim

Customer review rating 4.6/5

Sean W. Solo - 30/07/2019 AccorHotels review

It was a great, relaxing stay. The dining/bar area staff were very friendly and they were showing sports/racing on both TVs, which was a huge plus. The food and drink prices were on par with what you'd find at any nearby hotel. So, nothing was a surprise. The air conditioning worked extremely well, which helped with dealing with the extreme heat that weekend. Thanks for adding to the success of my first F1 race weekend.

Customer review rating 4.6/5

Dieter K. Couples - 24/07/2019 AccorHotels review

Very happy with the service here and the staff are friendly. Very clean room.

Dear Mr. K., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Ms

Customer review rating 4.6/5

Liliya B. Families - 16/07/2019 AccorHotels review

I stay for second time in this hotel and , I am as happy as I was the first time.

Dear Ms. B., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the very nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Customer review rating 4.6/5

Sharada K. Business - 15/07/2019 AccorHotels review

Overall it was good however you should include still water in the room service daily

Dear Ms. K., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Everything was wonderful

Customer review rating 4.6/5

C. Friends - 14/07/2019 AccorHotels review

Thank you very much for your hospitality.Everything was wonderful

Dear Mr. C., Thank you for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services and the "wonderful" comment to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Feeling you are welcome

Customer review rating 4.6/5

N. J. Business - 12/07/2019 AccorHotels review

Please see title

Dear Mr. N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comment. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Good value for money with excellent breakfast buffet

Customer review rating 4.6/5

Roland Couples - 09/07/2019 AccorHotels review

Nice hotel, good location and excellent breakfast buffet. Parking quite expensive.

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

good stay at Mannheim am Rathaus, as usual

Customer review rating 4.6/5

D. Business - 04/07/2019 AccorHotels review

All good as usual.

Dear Mr. D., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us again. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Customer review rating 4.6/5

Anonymous Friends - 02/07/2019 AccorHotels review

Very nice, well maintained, well located and comfortable hotel. Very good breakfast: huge choice of high quality products. Very friendly and helpful receptionnists. I'd definitely recommend this hotel!!!

Dear Mr. S., Thank you for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

one of the best Mercure hotels

TripAdvisor rating 4.0/5

Allan B Couples - 02/07/2019 TripAdvisor review

Location is perfect - and even if it is in the station area rooms are quiet. Breakfast is satisfactory although a bit more local flavour would have been nice. The staff was friendly and service minded

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold General Manager

Pleasant but...

Customer review rating 4.6/5

Allan B. Couples - 30/06/2019 AccorHotels review

The hotel was a slightly mixed experience. The garden was a pleasant surprise, the breakfast restaurant nice, the staff very serice minded but the room was small with only one chair, insufficient wardrobe and no refrigerator

Dear Mr. B., I am very pleased that you took the time to review your visit with us at Mercure Hotel Mannheim am Rathaus. Thank you for your positive review, the nice feedback, and also for your critique regerding the room. Please accept my apologies for the inconveniences you had to deal with - we wqill Show you another room at your next visit. I sincerely hope that the we will leave you completely satisfied. We would love to welcome you back. Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Good overall

Customer review rating 4.6/5

Catalin Couples - 29/06/2019 AccorHotels review

Very nice hotel in the center of the city

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

All good

Customer review rating 4.6/5

Anonymous Business - 23/06/2019 AccorHotels review

TV was not working, was not so important for me, but the next guest might to watch tv.

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

very good hotel

TripAdvisor rating 4.0/5

243yoav Couples - 23/06/2019 TripAdvisor review

we are staying at this hotel 4-6 time in a year, as allways it was very good. the location, the breakfast are very special. the staf, helpful and efficient, we will come back in october and we are not looking for other hotel in Mannhime

Thank you so much for the excellent rating and the great remarks on the breakfast and especially on the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit in october will be as pleasant as the previous one. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold General Manager
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