Hotel - Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mercure Hotel

Mercure Hotel Mannheim am Rathaus

4.0/5 849 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 1,361 reviews

Our guest reviews for Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 849 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nicola Business - 04/07/2018 AccorHotels certified review
« COMFORTABLE STAY »

Wide rooms and nice furnished, smart and elegant. Services, very good. Friendly personnel. Nice experience in general.

Business - 02/07/2018 TripAdvisor review
« Excellent! »

Modern Structure, nice style in the architecture and furnitures. Wide rooms, all services available, helping personnel. TH ehotel is located near the City but far enough to from the confusion of traffic, noise, etc. And also quite close to the Neckar River for a nice and relaxing Promenade.

Anonymous Couples - 27/06/2018 AccorHotels certified review
« Mercure hotel forever »

Very nice hotel, very nice location, lovely girl at the reception, super breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Anonymous Business - 27/05/2018 AccorHotels certified review

reception desk quality is going back which was very high in the past.

Philippe T. Couples - 22/05/2018 AccorHotels certified review

Was like everytime nice and they remembered my preferences of quite room higher floor from last time.

Business - 21/05/2018 TripAdvisor review
« Visit Mannheim »

Very nice hotel - easy to find and very friendly and serviceminded staff both in reception, bar and restraurant. Nice and clean room and a perfect breakfast buffet in the morning. I can highly recommend the hotel.

Hendrik N. Business - 10/05/2018 AccorHotels certified review
« All what I need on my business trip »

Like the title says, all that I need on my business trip. friendly staff, good food and drinks. near the town center, and there seems to be some kind of peace and quiet there. its probably the reason why i sleep so well there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrik N., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Couples - 03/05/2018 TripAdvisor review
« very good hitel »

we are staying at this lovely hotel very seldom and we are geeting tje best for our mony. the location is good' staf very good and the rooms are excelent. this review is to long and I am not redy to wrigt any more

Ken W. Business - 25/04/2018 AccorHotels certified review
« Stayed here many times, always a pleasure »

Stayed with business colleagues and met business partners, good location to meet and talk and to be able to socialise locally.

Mia H. Business - 26/03/2018 AccorHotels certified review
« Lovely. »

I really enjoyed my stay, it was unfortunately only for one night. The room was great, I enjoyed the second pillow. I had no idea though about the mini bar or the prices of the mini bar, so I didn't touch it. Additionally, there was a water bottle put to the side, which suggested that it was not part of the mini bar but set aside (and thus possibly complementary?) which I didn't touch either as I was not sure.

N. J. Business - 12/03/2018 AccorHotels certified review

Smooth as usual

Hendrik Business - 01/03/2018 AccorHotels certified review
« Always a pleasure »

As a regular visitor I enjoy staying here. Friendly staff, quiet, good service and good food.

B. Business - 17/02/2018 AccorHotels certified review
« Constantly satisfying »

Very nice as usual. Maybe one suggestion: to offer various choices at the breakfast.

Couples - 16/02/2018 TripAdvisor review
« Very good hotel in a nice city »

Very good hotel, very friendly staff, near the city center, near museums REM and Schloss. Very good breakfest, rooms well equiped and clean. We will come back. Private parking in the underground with good price.

Rudi Business - 12/02/2018 AccorHotels certified review
« Rooms are becoming quite old and are offt not smelling well »

Breakfast is really not good. The little bread are

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Rathaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a little something we would like to credit some extra points (1.250 points) to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Ken W. Business - 08/02/2018 AccorHotels certified review
« As always, perfect! »

Easy check-in, super staff, good bar, clean rooms, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Couples - 01/02/2018 TripAdvisor review
« Week-end with one night in Mannheim »

We have appreciated the hotel and the parking, easy to reach. Attention, the restaurant is almost closed during the week-end. The hotel is located in a non attractive part of the town, called "little Istanbul".

Family - 12/01/2018 TripAdvisor review
« A clean and comfortable hotel »

Hotel position very convenient. Quiet area but short walk to trams, lots of excellent eateries (Turkish area) and centre of Mannheim with its huge variety of shops. Railway station a slightly longer walk or just a few stops on the tram. We found all hotel staff really helpful, courteous and friendly and cleanliness throughout was excellent.. As with all modern hotels, no drawers for clothes, nor enough hanging space, and lighting in the room was completely inadequate. Why a glass bathroom door? Why bottled water provided on first day only out of a four-night stay? Overall we'd recommend this hotel and will stay there again.

Business - 17/12/2017 TripAdvisor review
« Pleasent stay »

Good hotel in good price. Clean, large room. Coffee and tea set available. Professional staff. This is exactly the quality I can expect. No negative elements found. Localisation ok near the main market place.

Friends getaway - 13/12/2017 TripAdvisor review
« Great value, clean and super breakfast »

For the money, this hotel is top notch. Stayed here for Christmas Markets with my mother and my wife. Staff were terrific, advising on local restaurants and arranging taxis. It's in close proximity to local shopping centres and markets. Rooms are cozy and a good size. Tea and coffee facilities in rooms. Bathrooms are spotless, with new showers and heated lights. Breakfasts are substantial and a selection more fitting for a five star establishment. I'd highly recommend.

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