Hotel - Mercure Hotel Mannheim am Rathaus
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Mercure Hotel

Mercure Hotel Mannheim am Rathaus

F7, 5-13  Baden-Wuerttemberg 
68159  MANNHEIM
GERMANY

750 reviews
TripAdvisor Rating Based on 750 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,140 reviews

Our guest reviews for Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 750 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ingmar Business - 23/08/2017
« good breakfast, very clean, great burgers! »

I'm a regular at this hotel and always enjoy staying here. The breakfast is good, the rooms very clean and comfortable and I was really impressed by the new restaurant concept and the quality of the burgers! A spa, gym or sauna would make this my absolute favorite place in the Mannheim area, but even without those amenities it's a very pleasant place.

AccorHotels certified review
Tony Families - 15/08/2017
« Really friendly and helpful staff »

The staff in all departments truly tried to be as helpful as they could and made us very comfortable in our stay.

AccorHotels certified review
Stevoo Solo - 08/08/2017
« Stevoo »

It nice, Cool, relax and I enjoyed ur breakfast

AccorHotels certified review
Ken W. Families - 24/07/2017
« Great place to stay for the centre of town »

Travelling back from Italy stayed with my family on both outwards and inwards journeys. Usually stay for business purposes during the week but the weekend experience was just as good, love the location and the staff are always wonderful.

AccorHotels certified review
Goodchi Couples - 18/07/2017
« Additional requests even after confirmation at the reception had not been executed »

I booked a king size bed 160x200 and additionally in the remarks i asked for a higher floor, non smoking, not next to the elevator and not at the street side. When i checked in, again they didnt have my address details, even if i have an accor card and always book over the accor page and was already 2x previously there, i asked if the additional requests had been respected,the lady said yes. When i came to the room, it was at 4th floor (good) it was just opposite of the elevator, it was street side and a lot of noise in the night and it was a twin bedroom ... I am disapointed. When i checked out, I asked if they can advice me a restaurant close by, still open at 14.00, she said yes only 3 min walking distance, we walked there but it was closed. Normally accor horels are perfect, but i can not understand how this could happen.

AccorHotels certified review
Hendrik Business - 05/07/2017
« relaxed good wine and excellent staff »

a short distance from the city center and all that I need for my short trips. I am a regular visitor of Mannheim and always in the Mercure.

AccorHotels certified review
Ken W. Business - 08/06/2017
« Always a pleasure to stay here! »

I've stayed at the Mercure many times over the last few years as I always feel welcome. The staff are great, the breakfast is excellent, I like what you did with the bar and restaurant (although I'm not sure about the meat slicing machine, looks like a real undertaking to clean it!). The town centre location is perfect so i'm sure I will continue to stay here for a while. Also like to wish Peter all the best in his new career and with his new baby Emelia all the best for their future.

AccorHotels certified review
Bart Business - 20/05/2017
« Comfortable hotel in the city center of MAnnheim »

Very convenient hotel. Friendly staff, and a very good makeover of the reception area as well as the bar. I'm a fan and also this time you did not let me down. I enjoyed the breakfast in the garden. Great experience.

TripAdvisor review
Business - 16/05/2017
« Excellent Location,Very clean »

The location of the hotel is very convenient for traveler. close to the town center , central railway station and the tram stations. The restaurant is within the hotel and serves delicious and healthy meals. Breakfast buffet is very good, they serve all kinds, whatever you need, they have.From fresh vegetable, raw fish, cereals, fruits etc.

AccorHotels certified review
Anonymous Business - 15/05/2017
« Nice business stay »

Very friendly staff and everything worked well. Even a shaving kit available upon request in the reception. Not so good points: English tv-channels were all news. This is very common problem in Germany but should finally be solved in hotels. Breakfast coffee was quite bad.

AccorHotels certified review
Anonymous Business - 06/05/2017

Guys; I love staying here I've been here dozens of times over the last 9 years and every time has been great, the staff are great, the food is great, what's not to like.

AccorHotels certified review
Anonymous Business - 05/05/2017

As always, well welcomed, good services and nice employees.

AccorHotels certified review
Anonymous Business - 23/03/2017

I have been staying at the Mercure for nearly a decade now and I have always found the experience routinely excellent. It's not just about the facilities which are always of a high standard, it's about the welcoming, friendly and wonderful attitude of all your staff, I am always made to feel very welcome and for someone who spends a lot of time in hotels, that means a lot!

TripAdvisor review
Business - 15/03/2017
« Great staff »

I've revised my opinion of this hotel since my first review a few months ago. As a regular visitor, I find the service to be excellent and the staff are a real credit to the business. I'd give the hotel a 5 star rating, except the use of single quilts on double beds still really annoys me, as I often wake up during the night cold and needing to rearrange the quilt. Also, putting two single beds together does not a double bed make! The food in the bar is excellent.

AccorHotels certified review
Anonymous Business - 04/03/2017

The room and restaruant met my expectations. However there were 2 experiences that disapointed me. Topic 1- The hotel has started an eco-friendly (& cost saving) program for which I could decide to skip a room cleaning & receive one of 3 options instead. I skipped both days & did not receive drink coupon on day 1. Also my coffee station was not refreshed so I went to front desk to obtain the needed supplies. Topic 2 - For the duration of my visit there was no hotel internet. I was traveling on business & this prevented me from attending some web based meetings I had with US colleagues. For the meetings I could attend, I incurred higher cost to do so. I selected a reservation package that included premium internet which could not be used. For meetings I could attend, I incurrred more cost because I had to use my iPhone (cellular data costs). While I have used your hotel regularly over the past 2 years, the inability to consistently be assured of internet access will make future use unrealistic.

AccorHotels certified review
Anonymous Families - 13/02/2017

Alles gut ...

AccorHotels certified review
Anonymous Business - 11/02/2017

Pleasant and comfortable

AccorHotels certified review
Anonymous Business - 03/02/2017

As usual pleasant with the exception of 2 mornings freezing cold showers...The warm water seeming not to reach the 5th floor... But I am still impressed by kindness and service deliver at the front desk by Sandra (bad enough leaving her position) and Alexandra with her friendly supports.

AccorHotels certified review
Anonymous Business - 20/01/2017

Good service friendly Staff and Good Good

AccorHotels certified review
Anonymous Business - 19/01/2017

Very friendly staff, great cleanliness and good facilities. Every time I'm in town, I return to Mercure.

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