Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 1,707 reviews

Mercure Hotel Mannheim am Rathaus - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • Hotel in Mannheim's city center with top reviews

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,707 reviews

TripAdvisor Rating  4.0/5  975 reviews

all fine

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

no complains, everything as it should be

Thank you very much for your positive review! We are pleased to hear that you had a satisfactory experience during your stay at Mercure Hotel Mannheim am Rathaus. We appreciate your feedback and hope to welcome you again in the future. Yours sincerely, Kerstin - Mercure Hotel Mannheim am Rathaus.

Good stay

Customer review rating 4.5/5

Erich S. Business - Confirmed reviews ALL

Very friendly reception, clean, silent - all good!

Dear Erich S., Thank you for taking the time to share your positive experience at Mercure Hotel Mannheim am Rathaus. We are delighted to hear that you enjoyed your stay with us and that you found our reception staff friendly, the hotel clean, and the atmosphere peaceful. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Kerstin Mercure Hotel Mannheim am Rathaus

Customer review rating 2.0/5

Traveller Business - Confirmed reviews ALL

Customer's time needs to be more respected, handling of invoices was too long by the staff and even then the agreement was not respected.

A pleasant stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Clean, quiet, I could sleep well.

Dear Guest, Thank you for choosing to stay at Mercure Hotel Mannheim am Rathaus and for taking the time to leave a review. We are delighted to hear that you had a pleasant stay and that you found our hotel clean and quiet, allowing you to have a good night's sleep. We appreciate your feedback and hope to welcome you back in the future. Best regards, Kerstin Mercure Hotel Mannheim am Rathaus

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The receptionist (Ms Tara, not sure of the name, responsible for the evening on 14.01.2024) was very welcoming and helpful. The rooms were clean with comfortable beds. Definitely recommended.

Dear guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great stay at Mercure Hotel Mannheim am Rathaus. We appreciate your kind words about our receptionist, Ms. Tara, and we will make sure to pass along your compliments to her. It is wonderful to know that you found your room clean and the beds comfortable. Your recommendation means a lot to us. We look forward to welcoming you back in the future. Best regards, Kerstin Mercure Hotel Mannheim am Rathaus

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Other web-users rate our hotel

  • 557 reviews 8.9/10 Location
  • 795 reviews 7.2/10 Room
  • 843 reviews 9/10 Service
  • 20 reviews 5.8/10 WiFi
  • 507 reviews 8.7/10 Breakfast
  • 383 reviews 7.8/10 Cleanliness
  • 165 reviews 4.4/10 Value
  • 155 reviews 5.3/10 Food

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