Hotel - Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mercure Hotel

Mercure Hotel Mannheim am Rathaus

4.0/5 868 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 63.00 EUR Non member rate
From 59.85 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
  • Other sports activities  (Nearby)
    • Athletics stadium
    • Badminton
    • Billiards/Snooker
    • Bowling
    • Darts
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,497 reviews

Our guest reviews for Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 868 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 20/09/2018 TripAdvisor review
« we felt like home »

The hotel and its service is superb! We feel like home. Location: near to the center, but at a calm and quite neighbarhood. There are no good restaurants nearby -also no supermarket. Service: very good. We would like to extend our stay for one night more, but the staffs apologized that the hotel is fool on that day. When we have checked out 3-4 hours later, I found one double room is still vacant in th eaccorhotles.com web-site. They knew that I am a member of this program, but they did not offered me that room. This is the only negative side I found with the service.Breakfast: good but needs to add some innovative items like ibis berlin or ibis dresden. Their breakfast is costlier than ibis, but less variety than ibis. Room: the pillows are great! The best pillows we ever had in any hotels so far. The bed was also good. Air conditioning was good. We had sound sleeps.

Ann-margaret J. Business - 09/09/2018 AccorHotels certified review
« Very clean rooms, great location, excellent staff »

Best hotel in Mannheim by far! Very friendly, helpful staff. Excellent location. Breakfast was consistently good :) My first room was smelt too much like cigarettes, and when I told the reception, they moved me immediately, although I'm not sure if I got the same class of room. Regardless, I was happy. Thank you so much for the warm welcome and the help.

Ritva P. Solo - 06/09/2018 AccorHotels certified review
« It was ok »

The room was clean and quiet.

R. Solo - 03/09/2018 AccorHotels certified review
« Great »

Nice room. Very clean. Simply cool!

Jenny E. M. Families - 29/08/2018 AccorHotels certified review
« Mrs. »

Very cozy

Lukasz Business - 24/08/2018 AccorHotels certified review
« Very good »

As usual with Mercure hotels - everything was super ok.

Traveller Business - 22/08/2018 AccorHotels certified review
« Good »

Good experience Room was veeeery smelly .. maybe it is the carpets!

Nls Couples - 21/08/2018 AccorHotels certified review
« Excellent value »

Friendly staff, clean hotel, good parking, reasonable location, great breakfast, limited facilities, good aircon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Angélique M. Business - 19/08/2018 AccorHotels certified review
« Always a welcoming team »

I stay at the hotel almost every week for work and am satisfied every single time. The hotel personnel is always nice and available, the breakfast is rich, the rooms always clean and welcoming. Despite the high choice of hotels in the city, I come back to Mercure as it gives a home feeling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., thank you very much for your feedback regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive such a positive feedback. I will share your comments with my team! Thank you very much! Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

M. Friends - 19/08/2018 AccorHotels certified review

alles super

A. G. Business - 16/08/2018 AccorHotels certified review

Generally I like the hotel however last time i had a bad experience during breakfast when i ordered a plate of Omlet and waited for more than 20 minutes ... every time the waiteress say it is coming... at the end i left without getting anything.... it was not a good start for the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Rathaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your feedback with my team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

N. J. Business - 16/08/2018 AccorHotels certified review

Welcome attention in room very well appreciated.

Ge Business - 12/08/2018 AccorHotels certified review
« Excellent experience »

Excellent hotel amenities, large and clean room, very helpful and friendly staff. Would definitely return!

Anonymous Business - 03/08/2018 AccorHotels certified review
« Basic comfortable stay »

Rooms were decently equipped with comfortable space and amenities. Fine details need to be taken into account when cleaned as in my room I did not have a bottle opener and the water bottle does not have a screw cap. The toilets were ok but need proper ventilation to prevent the smell. Hence ensuring the proper functioning of the ventilation is a must.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Rathaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will share your feedback with our housekeeeping team. Nevertheless, I hope to welcome you again in the near future. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Nicola Business - 04/07/2018 AccorHotels certified review
« COMFORTABLE STAY »

Wide rooms and nice furnished, smart and elegant. Services, very good. Friendly personnel. Nice experience in general.

Business - 02/07/2018 TripAdvisor review
« Excellent! »

Modern Structure, nice style in the architecture and furnitures. Wide rooms, all services available, helping personnel. TH ehotel is located near the City but far enough to from the confusion of traffic, noise, etc. And also quite close to the Neckar River for a nice and relaxing Promenade.

Anonymous Couples - 27/06/2018 AccorHotels certified review
« Mercure hotel forever »

Very nice hotel, very nice location, lovely girl at the reception, super breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Anonymous Business - 27/05/2018 AccorHotels certified review

reception desk quality is going back which was very high in the past.

Philippe T. Couples - 22/05/2018 AccorHotels certified review

Was like everytime nice and they remembered my preferences of quite room higher floor from last time.

Business - 21/05/2018 TripAdvisor review
« Visit Mannheim »

Very nice hotel - easy to find and very friendly and serviceminded staff both in reception, bar and restraurant. Nice and clean room and a perfect breakfast buffet in the morning. I can highly recommend the hotel.

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