Hotel - Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mercure Hotel

Mercure Hotel Mannheim am Rathaus

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4.0/5 826 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,294 reviews

Our guest reviews for Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 826 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mia H. Business - 26/03/2018
« Lovely. »

I really enjoyed my stay, it was unfortunately only for one night. The room was great, I enjoyed the second pillow. I had no idea though about the mini bar or the prices of the mini bar, so I didn't touch it. Additionally, there was a water bottle put to the side, which suggested that it was not part of the mini bar but set aside (and thus possibly complementary?) which I didn't touch either as I was not sure.

AccorHotels certified review
N. J. Business - 12/03/2018

Smooth as usual

AccorHotels certified review
Hendrik Business - 01/03/2018
« Always a pleasure »

As a regular visitor I enjoy staying here. Friendly staff, quiet, good service and good food.

AccorHotels certified review
B. Business - 17/02/2018
« Constantly satisfying »

Very nice as usual. Maybe one suggestion: to offer various choices at the breakfast.

TripAdvisor review
Couples - 16/02/2018
« Very good hotel in a nice city »

Very good hotel, very friendly staff, near the city center, near museums REM and Schloss. Very good breakfest, rooms well equiped and clean. We will come back. Private parking in the underground with good price.

AccorHotels certified review
Rudi Business - 12/02/2018
« Rooms are becoming quite old and are offt not smelling well »

Breakfast is really not good. The little bread are

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lamberechts, Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Rathaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a little something we would like to credit some extra points (1.250 points) to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

AccorHotels certified review
Ken W. Business - 08/02/2018
« As always, perfect! »

Easy check-in, super staff, good bar, clean rooms, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Walsh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

TripAdvisor review
Couples - 01/02/2018
« Week-end with one night in Mannheim »

We have appreciated the hotel and the parking, easy to reach. Attention, the restaurant is almost closed during the week-end. The hotel is located in a non attractive part of the town, called "little Istanbul".

TripAdvisor review
Family - 12/01/2018
« A clean and comfortable hotel »

Hotel position very convenient. Quiet area but short walk to trams, lots of excellent eateries (Turkish area) and centre of Mannheim with its huge variety of shops. Railway station a slightly longer walk or just a few stops on the tram. We found all hotel staff really helpful, courteous and friendly and cleanliness throughout was excellent.. As with all modern hotels, no drawers for clothes, nor enough hanging space, and lighting in the room was completely inadequate. Why a glass bathroom door? Why bottled water provided on first day only out of a four-night stay? Overall we'd recommend this hotel and will stay there again.

TripAdvisor review
Business - 17/12/2017
« Pleasent stay »

Good hotel in good price. Clean, large room. Coffee and tea set available. Professional staff. This is exactly the quality I can expect. No negative elements found. Localisation ok near the main market place.

TripAdvisor review
Friends getaway - 13/12/2017
« Great value, clean and super breakfast »

For the money, this hotel is top notch. Stayed here for Christmas Markets with my mother and my wife. Staff were terrific, advising on local restaurants and arranging taxis. It's in close proximity to local shopping centres and markets. Rooms are cozy and a good size. Tea and coffee facilities in rooms. Bathrooms are spotless, with new showers and heated lights. Breakfasts are substantial and a selection more fitting for a five star establishment. I'd highly recommend.

AccorHotels certified review
Ahmet Ü. Business - 04/12/2017
« Not as good as before »

At the reception when we checked in was not so good.In the past it was more polite and helpful.The day after I just tried to solve my issue with somebody else..

AccorHotels certified review
Hendrik Business - 27/11/2017
« Excellent location and service for a visit to Mannheim »

excellent service that makes you feel at home

AccorHotels certified review
Shollay Business - 20/11/2017
« just ok. »

Bed is good. So us heating. No fitness is a down side in winter. Internet speed battled tremendously. New restaurant menu not too good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shollay Ramlaul, Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Rathaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

AccorHotels certified review
Inês Couples - 31/10/2017
« Great experience. »

Great conditions and communication. Very professional and linda staff.

AccorHotels certified review
Paul L. Business - 29/09/2017
« Nice Refit and great staff »

Facility are now a very good standard, Staff very friendly compared to some years ago. Food V good , may benefit from a Fridge or Mini Bar in the rooms.

TripAdvisor review
Couples - 29/09/2017
« quiet location in city-center »

Excellent choice if you like to be near the city center, in a quiet corner of the Innenstadt. Commercial streets reachable on foot. Affordable parking garage (for a city). Excellent breakfast at a normal price/quality. Staued in a "privilige room" and it was a privilege....

AccorHotels certified review
Darren P. Couples - 25/09/2017
« Excellent »

Great standard hotel, very friendly and helpful staff. Amazing breakfast.

AccorHotels certified review
V. Business - 22/09/2017
« conference experiences »

hotel interiour has inproved, catering service declined

AccorHotels certified review
Ingmar Business - 23/08/2017
« good breakfast, very clean, great burgers! »

I'm a regular at this hotel and always enjoy staying here. The breakfast is good, the rooms very clean and comfortable and I was really impressed by the new restaurant concept and the quality of the burgers! A spa, gym or sauna would make this my absolute favorite place in the Mannheim area, but even without those amenities it's a very pleasant place.

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