Mercure Hotel Mannheim am Rathaus 3 stars

TripAdvisor rating 4.0/5 922 reviews
Mercure Hotel Mannheim am Rathaus
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Hotel extras

  • Quiet location in the center of Mannheim

  • Parking garage at the hotel

  • 150 modern rooms

  • Good transport connections

  • 4 meeting rooms and 3 conference rooms for up to 240 people

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13
Baden-Wuerttemberg
68159
mannheim
germany

Tel: +49621336990

Fax: (+49)621/336992100

Contact email

Check-in from 15h00

Check out up to 12h00

  • 3 :   MARKTPLATZ

  • 4 :   MARKTPLATZ

  • 6 :   RATHAUS

  • LINIE 3 :   MARKTPLATZ

  • LINIE 4 :   MARKTPLATZ

  • LINIE 6 :   RATHAUS

  • By plane

    FRANKFURT AIRPORT At 75km / 46.61 miles

  • By plane

    MANNHEIM-NEUOSTHEIM At 5km / 3.11 miles

  • By plane

    STUTTGART AIRPORT At 120km / 74.57 miles

  • By train

    MANNHEIM MAIN STATION At 1.5km / 0.93 miles

GPS :49.490849, 8.461704

Our accommodations

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and have high-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

Standard Room with double bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with a queen-size bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with double bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with queen-size bed, non-smoking

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with a queen-size bed, non-smoking

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 96

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,483 reviews

tripadvisor

TripAdvisor Rating 4.0/5

922 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

New faces same good quality

Customer review rating 4.6/5

N. J. Business - 10/09/2019 AccorHotels review

New comers in the team but the quality service stays: good.

Dear Mr. N., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, and the positive remarks on the new employees. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Clean and comfortable with easy parking

Customer review rating 4.6/5

J P. Couples - 08/09/2019 AccorHotels review

Clean and comfortable with easy parking

Dear Mr. P., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Customer review rating 4.6/5

Leslie Couples - 07/09/2019 AccorHotels review

Very nice, small room.

Dear Ms. W., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Mannheim am Rathaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and a nice feedback. Your comment encourages us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Very friendly and helpful staff and a good size room overlooking the quiet garden

Customer review rating 4.6/5

Jill S. Couples - 05/09/2019 AccorHotels review

We were made to feel very welcome by the young woman at Reception and she was very informative about the services at the hotel. All of the staff we came into contact with over our three days in Mannheim were friendly. Our room was a good size and we enjoyed the quiet of the room overlooking the garden. We cannot comment on meals as we did not eat at the hotel.

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

as expected

Customer review rating 4.6/5

Anonymous Couples - 29/08/2019 AccorHotels review

Some confusion over billing but generally good. Booked on app. 1

Nice standard room and extraordinary friendly Service, as well as great Breakfast

Customer review rating 4.6/5

Frank J. Friends - 27/08/2019 AccorHotels review

Very friendly staff, as well at the front desk as in the bar and the breakfast area. The evening opening hours of the bar were very welcome. The room itself was nice and clean, but unfortunately rather small, compared to other hotels.

All good. Thank you.

Customer review rating 4.6/5

Anonymous Families - 26/08/2019 AccorHotels review

The extra bed squeaked at every movement. In general we enjoyed our stay.

As good as usual.

Customer review rating 4.6/5

Cllr B. J. Solo - 26/08/2019 AccorHotels review

It was good (as usual), the breakfast was exceptional, the limited menu on Sunday evening was less welcome.

Good, but very cold

Customer review rating 4.6/5

Yannick Business - 19/08/2019 AccorHotels review

The location is 10 walk from downtown. Hotel is well maintained, friendly staff, small bar, big terras to sit outside. Didn't try dinner, but breakfast was ok. Min point: it was freezing call in the room and playing around with the airco didn't help so i completly turned it off (didn't address this to the reception!). At check in the reception didn't see that i already did the online check in (had to mention this). And for the checkout they had to re-open my bill to add the parking. So honestly i think it will be the first and last time I perform online check in.

High quality front of house staff makes the stay very pleasant

Customer review rating 4.6/5

Jurgen K. Solo - 19/08/2019 AccorHotels review

The front counter staff are very competent, friendly, helpful and efficient. The staff were able to answer all my queries immediately. Very professional front of house. The room was excellent, clean and very bright.

Good impression about hotel marred by method of credit card charge.

Customer review rating 4.6/5

Aw Couples - 17/08/2019 AccorHotels review

Good room, appealing breakfast, friendly staff, central location. I am however displeased with the double charges on my credit card - a method which the hotel reception said was standard (which is not correct for various other hotel chains) - and which one week after check-out has not yet been corrected.

Another good stay at Mercure Mannheim am Rathaus, as usual.

Customer review rating 4.6/5

D. Business - 12/08/2019 AccorHotels review

Very good as usual. Only small thing. had put the sign "do not clean the room - plant trees or give rewards" on the door but finally room was made when coming back in evening.

F1 GP Weekend

Customer review rating 4.6/5

Paul &. E. Families - 09/08/2019 AccorHotels review

The hotel is about a 20min walk from the main train station although there is a tram stop nearby. It is situated in a quiet residential area with little or no traffic noise. The receptionist was pleasant and helpful at check in and offered us a free ice cream which was a nice touch especially as it was so hot. Our rooms were air conditioned,clean and well maintained. The breakfast was adequate with a varied choice although I did feel the cooked option could have been better but that is just my opinion Overall we enjoyed our stay here and would not hesitate to stay here again perhaps we will come back for the Christmas Markets.

Great keep it up

Customer review rating 4.6/5

Amol Business - 09/08/2019 AccorHotels review

Short but nice stay

Clean, convenient and comfortable

Customer review rating 4.6/5

R. M. Couples - 05/08/2019 AccorHotels review

Friendly staff greet you, an efficient check in and then an extremely clean room was our first impression. The restaurant food was of a high quality and reasonable price. We stayed for one week and remained impressed. The hotel has many good restaurants and bars close by and Mannheim’s shopping malls were only 5 minutes walk away.

Long Weekend Break

TripAdvisor rating 4.0/5

paulhancock9 Family - 03/08/2019 TripAdvisor review

We stayed at this hotel as we were going to the F1 grand prix it is in a quiet residential area about 30 mins walk from the main train station though there is a tram stop close by which will take you to the station if you wish. Upon arriving the receptionist was polite and welcoming and the inclusion of free ice-creams at the reception was a nice added touch. Our rooms had air-con which was very welcome as the outside temperature was in the high 30s the rooms were clean and well maintained. We had breakfast included and whilst it was adequate I did feel it was let down a bit by the lack of a good cooked option. Overall we enjoyed our stay and will be back again at a later date

Nice clean room and aircon that worked well.

Customer review rating 4.6/5

Anonymous Families - 30/07/2019 AccorHotels review

It was nice clean rooms, with good beds and the aircon was working very well in the heat (at some hotels aircon is like switching on or off - here it was actually nice to be in room, even when aircon was running). As Platinum member some other hotels makes you "more important". Better upgrades and more soft things like fruit in the room and Voucher for drink is not only for beer or Cola - A G&T is possible at some other hotels. It was fine but not so high standard as, what I have got by other hotels :-) Most of the staff was very nice and kindly, but one was only at the hotel because it gives money and, it felt for me, it was not funny with guests. And it was not only one bad day.

Great stay in a quiet section of Mannheim

Customer review rating 4.6/5

Sean W. Solo - 30/07/2019 AccorHotels review

It was a great, relaxing stay. The dining/bar area staff were very friendly and they were showing sports/racing on both TVs, which was a huge plus. The food and drink prices were on par with what you'd find at any nearby hotel. So, nothing was a surprise. The air conditioning worked extremely well, which helped with dealing with the extreme heat that weekend. Thanks for adding to the success of my first F1 race weekend.

Customer review rating 4.6/5

Dieter K. Couples - 24/07/2019 AccorHotels review

Very happy with the service here and the staff are friendly. Very clean room.

Dear Mr. K., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Ms

Customer review rating 4.6/5

Liliya B. Families - 16/07/2019 AccorHotels review

I stay for second time in this hotel and , I am as happy as I was the first time.

Dear Ms. B., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the very nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
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