Novotel Mainz Hotel 4 stars

TripAdvisor rating 4.0/5 872 reviews
Novotel Mainz
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+ 25 Services
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Room 1

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Hotel extras

  • Situated on the Kästrich, where Roman legions once made their camps

  • Restaurant and bar in vault inside the city wall

  • Mainz cathedral and museums all within walkingdistance

  • Free WiFi, seminar and meeting rooms with natural light

  • Spacious spa area with sauna, indoor pool and whirlpool bath

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bike rack facilities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Mainz

Augustusstrasse 6
55131
mainz
germany

Tel: +4961319540

Fax: (+49)6131954100

Contact email

Check-in from 15h00

Check out up to 12h00

  • S8 :   S8 HAUPTBAHNHOF

  • By plane

    FRANKFURT HAHN AIRPORT At 50km / 31.07 miles

  • By plane

    FRANKFURT INTERNATIONAL AIRPORT At 30km / 18.64 miles

  • By plane

    HHN At 50km / 31.07 miles

  • By train

    MAINZ At 0.5km / 0.31 miles

GPS :49.996432, 8.261789

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard room with 1 single bed

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

EVENTLOCATION KASEMATTEN

Type of cuisine: Regional

The restaurant is located in a wonderful restored part of the Mainz city wall dating back to the 17th century. Whether with family, friends or colleagues, allow us to spoil you with culinary delights in a stunning setting.

RESTAURANT BAJAZZO

Type of cuisine: Mediterranean

Our modern furnished restaurant is open daily from 6.30am until midnight and seats 120 people. Enjoy the delicious cuisine and fine wines on offer here. We also provide a children's menu for our young guests.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAJAZZO'S BAR

Photo non contractuelle / Strictly non binding

After a tiring day, the Bajazzo's bar is the perfect place to unwind with your favorite cocktail, a cold beer or a glass of wine. Hot and cold snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 189

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Mainz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,934 reviews

tripadvisor

TripAdvisor Rating 4.0/5

872 reviews

Spacious rooms and quiet area

Customer review rating 4.3/5

Emily Friends - 08/10/2019 AccorHotels review

Friendly staff and rare hotels in Europe with kettles in room.

Relaxing Spa stay

Customer review rating 4.3/5

Anonymous Couples - 01/10/2019 AccorHotels review

Relaxing stay in a nice spa.

Staff was very inviting and accomodating

Customer review rating 4.3/5

Gary S. Couples - 30/09/2019 AccorHotels review

Very nice but the carpet, towels and bathrooms need serious updating

Old furniture and cold in the room, the air conditioner only blew cold

Customer review rating 4.3/5

Mitko G. Business - 30/09/2019 AccorHotels review

I'm not so satisfied from the room in this hotel. The furniture is old and it is old style too. I've spent two nights and I've tried to turn on air conditioning to blew hot but it only blew cold and there is no option to turn it to blew hot.

Dear Mitko G., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback.We know very well that our rooms must have a renovation. We willwork for that, but it take some time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Need a better gym and better yogurt.

Customer review rating 4.3/5

Biscuitville Business - 25/09/2019 AccorHotels review

Room was nice, location great, facility was clean, and service was great too. The gym needs more space, equipment, and a fan. The breakfast needs better yogurt (more selection). Other than that, enjoyed my stay.

Dear Alan L., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. We will think about your comments, about the gym and our breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Excellent. Teach Housekeeping to understand what a simple Make My Room Up sign.

Customer review rating 4.3/5

William L. Solo - 24/09/2019 AccorHotels review

Excellent staff helping with my reservation. Giulia Becker and Frauke T cannot be topped as efficient. Absolutely the best! The Front Desk is wonderful.. Always so friendly, with smiles and a kind wave as I come and go. Always feels like home when I check in. Thank you again for such a pleasant stay.

Dear William L., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Not matching the high rate.

Customer review rating 4.3/5

Ren H. Business - 19/09/2019 AccorHotels review

Based on the cost, I'd have expected better. It was clean and the staff professional, but the room was quite small, the equipment rather shabby, and it was noisy during the night (a lot of loud people heading to their rooms late at night).

Dear Stefan H., Thank you for taking the time to tell us about your experience at the Novotel Mainz. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Jörg Everts F&B Manager

Great hotel, staff, and location

Customer review rating 4.3/5

Jon Families - 11/09/2019 AccorHotels review

This hotel is in a great area. The staff is attentive and friendly and the rooms are clean and spacious!

I found your hotel and staff very accommodating.

Customer review rating 4.3/5

Paul N. Friends - 11/09/2019 AccorHotels review

Very comfortable. My room was very clean,Outstanding hotel staff. I would choose your hotel again my next trip to Germany. thank you.

Nice stay at Novotel in Mainz

Customer review rating 4.3/5

D. D. Business - 09/09/2019 AccorHotels review

My stay was as usual very well. Nice wellcome, fine service in the restaurant and proper room cleaning.

Home away from Home

Customer review rating 4.3/5

Anonymous Business - 08/09/2019 AccorHotels review

I would like to thank the front desk staff as well as the cleaning staff for making my stay a welcome recurring experience.

super hotel very helpful staff

Customer review rating 4.3/5

Anonymous Couples - 01/09/2019 AccorHotels review

good location, nice rooms, comprehensive breakfast

Dear Paul B., Thank you very much for your very good review of our Novotel Mainz. We are happy, that you enjoyed your stay so much and hope to see you again very soon. Sincerely Markus Pastirmaci Assistant General Manager

pleasant, very nice breakfast buffet and enjoy the pool and sauna

Customer review rating 4.3/5

Anonymous Business - 30/08/2019 AccorHotels review

pleasant, very nice breakfast buffet and enjoy the pool and sauna. The gym area was a bit too warm and could benefit from better air conditioning (but did help getting a good sweat :))

Dear Loic Patric L., Thank you for your good review of our hotel. We are happy, that you enjoyed your stay all in all and we're looking forward to seeing you again! Sincerely Markus Pastirmaci Assistant General Manager

No complaints whatsoever. Accor hotels always perform up to expectation.

Customer review rating 4.3/5

Lh F. H. (. Couples - 22/08/2019 AccorHotels review

As in all of the Novotel and Mercure hotels we stayed in before, everything was up to expectation. However, dinner was a bit of a disappointment: although the food was excellent, we had expected a larger choice of dishes. Especially since there are no restaurants in the neighborhood.

Dear Luc H., Thank you for the very good review of our hotel. We are happy, that you liked your stay here so much. The information regarding our menu we will pass on to the F&B-department, to see, what they can improve. We hope to see you soon again! Sincerely Markus Pastirmaci Assistant General Manager

Clean and friendly service staff

Customer review rating 4.3/5

David Solo - 16/08/2019 AccorHotels review

The welcome experience was refreshing and well appreciated. The staff personalized my room with a complimentary bottle of mineral water and chocolate. Room service was quick and courteous. Dining at the restaurant and bar was an excellent experience with the staff attending to my needs. Front desk staff was friendly and handled requests promptly.

Dear David P., We very much appreciate your comments regarding your stay at our Novotel Mainz and want to say thank you for this great feedback. We will share your comments with our team. We are sure, that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit here, will be as pleasant as this one. Sincerely Markus Pastirmaci Assistant General Manager

Like the hotel, but I had bad experience this time

Customer review rating 4.3/5

Liliya Business - 14/08/2019 AccorHotels review

Cosy place where I stay often due to great accommodation & placement. But this time had bad experience while trying to use tge iron I requested - seems was left dirty from previous use and destroyed my blouse by leaving dirty, violette spots from plate of the iron, which was as I mentioned, left dirty. They tried to clean my cloth but the tissue was irreversibly damaged. I would advise to take more care of the materials /tools of the house.

Dear Liliya G., Thank you for taking the time to tell us about your experience at our Novotel Mainz. We are sorry, that your experience did not meet your full expectations this time. Please allow us to express our apologies for the circumstances. As you were talking to our front-office-manager, she found a solution to provide you a compensation for that case and you accepted it. We are happy for having you here everytime and we would also be happy to continue this. As you also said, it was one bad experience after that long time. We always try to do our best and you know that. Thank you again for sharing your experience. We are looking forward to see you soon again! Sincerely Markus Pastirmaci Assistant General Manager

My business stay

Customer review rating 4.3/5

Huw G. Business - 14/08/2019 AccorHotels review

Lovely place great staff

Dear Huw G., We want to thank you for your great review of our Novotel Mainz. We are very happy, that you enjoyed your stay here so much and we hope to see you again very soon. Sincerely Markus Pastirmaci Assistant General Manager
Customer review rating 4.3/5

Anonymous Families - 13/08/2019 AccorHotels review

We stayed with our family in Mainz for a weekend. A big thank you to all the staff at the reception desk for the great, professional and warm welcome and for being really great in helping out with our smaller and larger questions!

Dear Harm-Anton K., Thank you so much for your very good review of our hotel. We are happy, that you enjoyed your stay here so much. We will pass all this on to our teams. We hope to see you again in the future. Sincerely Markus Pastirmaci Assistant General Manager

It was ok but could be better

Customer review rating 4.3/5

Daniel Couples - 09/08/2019 AccorHotels review

The staff are good helpful and friendly. The room we stayed in was tired and needed some re decoration

Dear Daniel B., We want to thank you for taking the time to tell us about your experience at our Novotel Mainz. We are sorry, that your experience did not meet your full expectations. Please allow us to express our sincerest apologies. At Novotel, we always want to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope, that you will give us the opportunity to better serve you in the future. Sincerely Markus Pastirmaci Assistant General Manager

Stop over in Mainz

TripAdvisor rating 4.0/5

TwanShanghai Family - 09/08/2019 TripAdvisor review

We used the hotel for a stop over during our holidays. The hotel is easy to reach with big parking garage next door. City centre is easily reachable by foor. We enjoyed the stay a lot, no negative points found.

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