Hotel - Novotel Mainz
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Novotel Hotel

Novotel Mainz Hotel

Augustusstrasse 6 
55131  MAINZ
GERMANY

720 reviews
TripAdvisor Rating Based on 720 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Bike rack facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 217 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,244 reviews

Our guest reviews for Novotel Mainz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 720 reviews
TripAdvisor review
Business - 14/09/2017
« Noisy and poor service »

The heating was on and the pipes made a lot of noise all night. The elevator is too slow and you spend a lot of time waiting for it. My key card stopped working and I had to get all the way down again to get a new one while the car was waiting for me outside. The restaurant served tenderloin but it was not tender at all. It was quite tough.

AccorHotels certified review
Trevor W. Business - 13/09/2017
« Good Quality Reliable stay »

Stayed many times, always good in a good location.

AccorHotels certified review
Jenny C. Families - 13/08/2017

I happened to choose this hotel without much expectation, as my family was merely stopping by Mainz because of our train schedule. However, we realized that we found a gem! Staff was welcoming and hospitable, a room was spacious and clean, dinner was great, and most of all, the spa was fascinating! We decided to extend our stay by one day, so that we can enjoy the spa one more day, and had a chance to explore Mainz as well. Wheneve I am in Mainz again, I will definitely stay in this hotel!

AccorHotels certified review
Tim Solo - 02/08/2017
« Great place to stay in Mainz, superb service, bed, and restaurant »

I slept very good in the bed, the breakfast was really nice and the staff was very friendly. The only negative thing was that in the single rooms, the bathrooms are not so nice. I changed rooms once, because the water in the shower had no pressure and kept changing between extremely hot and cold. In the second room the same thing happened, but not as worse as in the first. But would still recommend the hotel to anyone staying in Mainz.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Enjoyed stay »

Perfect stay

AccorHotels certified review
Kathleen Business - 28/07/2017
« Great experience as always »

The Novetel Mainz makes me feel almost like my home. The Staffs kindness and promptnesd is exemplary. I know my every want will becsatisgied upon request.

AccorHotels certified review
Anonymous Solo - 25/07/2017
« I was looked after well in very pleasant surroundings. »

I liked the Planet 21 idea of getting the room cleaned only when desired. The evening staff on duty at reception during my stay helped me feel very welcome. Really liked the peacefulness of my room and its outlook. Only one very small issue: sometimes the labelling of the breakfast offerings was vague or incorrect. e.g. spelt flakes and buckwheat: the labelling for these was reversed on a couple of occasions.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« good location, nice pool area »

nice place to stay in Mainz, easy access to the City

TripAdvisor review
Couples - 18/07/2017
« Convenient and comfortable »

Comfortable beds, good bathroom, large room, well located. Everything very clean. Close to the train station and the main sights of the old town, although it is a climb up a hill and lots of steps to reach the hotel.

AccorHotels certified review
Mark Business - 17/07/2017
« Quick Business Stay »

Stayed here a number of times for business purposes and generally service and quality of stay good and staff friendly. Rooms are nothing special but adequate, restaurant offering quite limited and doesn't seem to ever change. Wifi connection is especially poor, often dropping out and the speed is painfully slow. Parking facility good but overpriced given room rate already high.

AccorHotels certified review
Thomas Solo - 16/07/2017

Alles gut !

AccorHotels certified review
Mariah Couples - 15/07/2017
« Very comfortable, quiet and cool. »

No complaints. Staff is very helpful and courteous.

AccorHotels certified review
Kendra K. H. Business - 14/07/2017
« Mrs. Kendra H. »

As always, very nice! The hotel reception is knowledgeable, welcoming, and friendly. The beds are so comfortable, and I enjoy the wellness area.

AccorHotels certified review
Anonymous Business - 10/07/2017
« Please contact me ASAP! »

I try to contact you but never got any answer. Please contact me ASAP at La..

AccorHotels certified review
Anonymous Business - 09/07/2017
« Usually very,very happy,but my air conditioner and refrigerator did not work. »

The people working at the Novotel Mainz are the most wonderful I have experienced in my almost 28 years of traveling.

AccorHotels certified review
Bill C. Couples - 08/07/2017
« Very good »

Excellent all round except that the air conditioning was too noisy

AccorHotels certified review
Leah Business - 07/07/2017
« Nice, quiet, relaxing stay. »

The room was a not as cool as I would have liked. But the windows opened thankfully. I received cool fresh air from outside. The staff is very friendly and accommodating.

AccorHotels certified review
Anonymous Business - 16/06/2017

Please fix the elevator. Waited a long time to go up and down.

TripAdvisor review
Family - 14/06/2017
« Fine, basic hotel »

We needed a hotel near my family in Mainz and this was near them, which is why we stayed here. Very basic rooms. Towels are hard like sandpaper, bathrooms way too basic, but overall "ok". Nothing exciting or nice. Wouldn't stay again.

AccorHotels certified review
Dorte D. Business - 12/06/2017
« Room size »

Good. Very compentent service from the guy in the reception. Excellent. Had hope for a larger room due to Silver status.

Our most recent 20 reviews
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