Mercure Parkhotel Krefelder Hof 4 stars

TripAdvisor rating 4.0/5 409 reviews
Mercure Parkhotel Krefelder Hof
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Hotel extras

  • Located in a charming park, close to the city center, ample parking, tram nearby.

  • Creative French-inspired cuisine, ingredients fresh from the market and lovingly prepared.

  • Advantage 3

  • Excellent links to the highways (A52, A57, A44) and to the tram stop (numbers 42+43).

  • Historic banquet rooms for private events and modern meeting rooms for conferences

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • DUESSELDORF AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Golf course 18 holes (Nearby)
  • Bicycles rental
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Parkhotel Krefelder Hof

Uerdinger Str. 245
47800
krefeld
germany

Tel: +4921515840

Fax: (+49)2151584900

Contact email

Check-in from 15h00

Check out up to 12h00

  • 042;043 :   042;043 SPROEDENTALPLATZ

  • By plane

    DUESSELDORF AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By car

    KRE FICHTENHAIN A44 At 7km / 4.35 miles

  • By car

    KREFELD ZENTRUM A44 At 7km / 4.35 miles

  • By car

    KREFELD ZENTRUM A57 At 3km / 1.86 miles

  • By train

    KREFELD At 3km / 1.86 miles

GPS :51.338073, 6.589059

Our accommodations

At the 4-star Mercure Parkhotel Krefelder Hof, you have the choice between Standard, Superior and Privilege Rooms or spacious Suites. And you will sleep even more comfortably with a pillow chosen from our pillow menu. WIFI is available in all 160 rooms and most rooms are air conditioned. One child aged up to 12 years can sleep in their parents' room free of charge. We will provide a crib on request. Your pet is welcome (charge of EUR 12 per night).

Standard Room with double bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with queen-size bed

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room with double bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Privilege Suite with double bed

  • Max. number of persons: 4
  • Area: From 49
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Our restaurants and bars

LA BRASSERIE

Type of cuisine: International

The international and Lower-Rhine dishes served in our "La Brasserie" restaurant will captivate you. We also serve weekly seasonal offers.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bierstube

Type of cuisine: Regional

Craft beer evenings are held every Friday in our rustic ale house.

DERBY BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 271

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Parkhotel Krefelder Hof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,071 reviews

tripadvisor

TripAdvisor Rating 4.0/5

409 reviews

Comfort and Trusty

Customer review rating 4.4/5

Timo S. Business - 11/09/2019 AccorHotels review

I have spend now tens of nights in Mercure Park Krefeld, and allways feld very welcome. I like Hotel facilities, derby bar and sauna. Location is perfect for me to take some walks after office hours.

Dear Timo S., thank you for your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

comfortable

Customer review rating 4.4/5

Daan D. Business - 02/09/2019 AccorHotels review

We had a comfortable stay, the lack of airconditioning in the room was a bit dissapointing however

Dear Mr. D., Thank you for your positive review of your stay with us. My team and I are looking forward to welcoming you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

Extremely Unfriendly

Customer review rating 4.4/5

Max N. Friends - 02/09/2019 AccorHotels review

Extreme Unfriendly Staff That doesn‘t bring you ordered drinks don‘t care about your wishes and have a bad vibe

Dear Max N., Thank you for your feedback regarding your stay with us. I am very sorry that your stay did not meet your expectation. Please accept my sincerest apologies for the unfriendliness of my staff. I can assure you that this was an exception because normally we get a lot of praise for the friendliness of my team. Kind regards, Bart Vaessen General Manager

Great value for money. Consistent.

Customer review rating 4.4/5

Victoria Business - 23/08/2019 AccorHotels review

I stay here at least once a month and every time, the rooms are clean and comfortable and the breakfasts are good. Food in the bar is also very good if you don't want to walk to any of the restaurants around the hotel.

guests

Customer review rating 4.4/5

Anonymous Couples - 22/08/2019 AccorHotels review

the room wasn't very clean and was incredibly small and the restaurant staff were uninviting

Dear Mrs. O., Thank you for your feedback regarding your stay with us. I am very sory that your stay did not meet your expectations. Please accept my sincerest apologies for the inconveniences caused by the lack of cleanliness and the unfriendly staff. However, I can guarantee that we normally get a lot of praise for both the staff friendlyness and the cleanliness of the hotel. Nevertheless I will discuss both points with my staff. My team and I are looking forward to welcoming you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

Great location

Customer review rating 4.4/5

Paul Families - 20/08/2019 AccorHotels review

Great location and all the staff where very helpful and friendly. There are some improvements that could be made. I was disappointed to learn that there was a sauna in the hotel on my last day. It was not well advertised.

Dear Mr. C., Thank you for your positive review of your stay with us. I am very sorry that my staff did not inform you about our sauna. I will speak to them so that they will better inform our guests. Our food and beverage prices are indeed more expensive than in local restaurants. However this is very common in four star hotels in Germany. The general costs and especially for staff are higher in hotels and therefore the prices are higher as well. I do hope that you will visit us again and we can welcome you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

Fun in Krefeld

Customer review rating 4.4/5

Derek Couples - 19/08/2019 AccorHotels review

Excellent!

Dear Mr. B., Thank you for your positive review of your stay with us. My team and I are looking forward to welcoming you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

Nice hotel and delicious breakfast.

Customer review rating 4.4/5

Lisbeth L. Couples - 19/08/2019 AccorHotels review

It is af very nice hotel, but not very handicap friendly. I asked for a room with "easy access" , because my husband is handicapped and can only walk few meters with his walker. The receptionist told me, that the room was near the elevator, but our room was farthest from the elevator on that floor. There was a bathtub, but my husband can not get his leg in the bathtub. When I ask for a room with easy access, I expected that the room also has easy access on the bathroom - a douce.

Dear Mrs. L., Thank you for your feedback regarding your stay with us. I am very sorry that you did not get the requested room. Please accept my sincerest apologies for the inconveniences you and your husband experienced. We do have a room especially designed for disabled persons. I don't know why this room was not blocked for you. I will have a word with my front office staff to make sure that this does not happen again. My team and I are looking forward to welcoming you back to our hotel. Kind regards, Bart Vaessen General Manager

Fantastic hotel

Customer review rating 4.4/5

Christiane H. Couples - 18/08/2019 AccorHotels review

The standards of the hotel have never let us down. The service staff coped admirably with the huge numbers of sporting teams that had descended on the hotel. Impressive.

Dear Mrs. H., Thank you for your positive feedback regarding your stay with us. It will be my pleasure to forward your comments to my team. Kind regards, Bart Vaessen General Manager

Hassle free. All worked as expected

Customer review rating 4.4/5

Anonymous Families - 18/08/2019 AccorHotels review

No problems. All worked well, as expected

regular guest here. all good, except wifi

Customer review rating 4.4/5

Matthias S. Business - 16/08/2019 AccorHotels review

All is well, except - still - the speed and stability of the WiFi

Excellent

Customer review rating 4.4/5

O I. Business - 14/08/2019 AccorHotels review

Perfect

Excellent staff service and a delightfully peaceful hotel

Customer review rating 4.4/5

S. P. Couples - 13/08/2019 AccorHotels review

Was excellent and very peaceful.

Customer review rating 4.4/5

Kurt R. Families - 12/08/2019 AccorHotels review

When I booked the Hotel in Krefeld I understood it included the facilities you mentioned in my price? However the swimming pool was empty during my four day stay. It was a holiday trip from the UK so very disapointed, and would have expected some sort of compensation, either my breakfast or my car parking fee bill. I have no intention to visit the Hotel again as the standard has fallen and would not recomend it to my friends.....

Dear Mr. R., Thank you for taking the time to give us a feedback. I am very sorry that your stay did not meet your expectations. However the swimming pool has been closed for over a year and we have never advertised the pool as a part of the hotel since then. Neither on our website, nor through our staff. Even if you don't want to visit us again, I do hope that you will give our chain a chance again and will visit other Mercure hotels in the future. Kind regards, Bart Vaessen General Manager

Fantastic hotel

Customer review rating 4.4/5

Anonymous Business - 11/08/2019 AccorHotels review

I have stayed here most weeks for the last 4 months. The staff are amazing and the hotel always clean.

Customer review rating 4.4/5

L. Solo - 06/08/2019 AccorHotels review

Lovely rooms, the staff are very friendly and helpful. It's quite, comfortable beds and spacious bathrooms. The only issue I had was that the mirrors in the bathroom were too high (I'm short) and the makeup mirror was not able to be moved but I worked around this. I always stay at this property when I am in the area and will continue to do so.

Dear Mrs. L., Thank you for your positive review of your last stay with us. It will be my pleasure to forward your comments to my team! Kind regards, Bart Vaessen General Manager

Excellent

Customer review rating 4.4/5

S. Business - 05/08/2019 AccorHotels review

Easy going, friendly,clean and nothing to complain

Sweating and no sleep in a 4 star hotel?

Customer review rating 4.4/5

Jon Business - 02/08/2019 AccorHotels review

First, when I accessed my room I saw that no water and compliment had been left. I have been staying since February and this was the last time it happened. It seems silver members are more appreciated than platinum members. Second, the Accor Programme is the worst I have been in. I have been a frequent hotel consumer in 4 programs and this is the first in which I have to claim in one out of every two stays. In all other programs I have never needed to claim. Last but not least. I do not understand that in a first world country in a theoretically high standing hotel, there is no air conditioning in the room. Some rooms in the hotel have it, others do not. Great that also Platinum members are placed in such rooms. It was extremely hot in Krefeld that week, and it has been really difficult to sleep. The only thing that has made the stay not a total disaster is the people both at reception and room service, who have been nice and kind as usual.

Dear Mr. F., Thank you for taking the time to give us a feedback regarding your last stay with us. I am very sorry that your platinum LeClub Accorhotels status was not valued by us. We did block a room with air-conditioning and a vip treatment was prepared for you in the designated room. Unfortunately, the room was unblocked and given to some other guests without taking care of your room blocking. For your next stay I would like to give you an upgrade to a junior suite. Furthermore, I will credit your LeClub Accorhotels account with an extra 1000 points to make up for the inconveniences you experienced during your stay. I am looking forward to welcoming you back to our Mercure hotel. Bart Vaessen General Manager

Very good, could have been better :)

Customer review rating 4.4/5

Nikhil J. Business - 30/07/2019 AccorHotels review

The Hotel is wonderfully located and ambiance and the way it is built is very good. Hospitality was very good, Breakfast was very good too. Only thing i missed was that drinking water should kept in the room, at least a bottle daily.

Dear Nikhil J., I very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

Good quality hotel well located.

Customer review rating 4.4/5

Anonymous Business - 24/07/2019 AccorHotels review

Well located hotel and with a good quality room and restaurant / breakfast. Can recommend it.

Dear Stephen R., thank you for your positive feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Bart Vaessen General Manager
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