Hotel - Mercure Parkhotel Krefelder Hof
Mercure Hotel Mercure Hotel

Mercure Parkhotel Krefelder Hof

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4.0/5 340 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • DUESSELDORF AIRPORT
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Massage  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Parkhotel Krefelder Hof, you have the choice between Standard, Superior and Privilege Rooms or spacious Suites. And you will sleep even more comfortably with a pillow chosen from our pillow menu.WIFI is available in all 160 rooms and most rooms are air conditioned. One child aged up to 12 years can sleep in their parents' room free of charge. We will provide a crib on request. Your pet is welcome (charge of EUR 12 per night).

  • 160 rooms
  • 157 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 8 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Crib on request
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,384 reviews

Our guest reviews for Mercure Parkhotel Krefelder Hof

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 340 reviews
TripAdvisor review
Friends getaway - 11/10/2017
« Beautiful hotel in a wonderful town Krefeld »

it's a pity that we stayed in this wonderful hotel for just one night. Room is very spacious, comfortable bed and pillow, white linen. There are welcoming two bottles of water, tea, coffee, minibar. I liked Krefeld itself. Clean air, age-old oaks, pines, squirrels... It is worth to see the Сastle linn and surroundings.

AccorHotels certified review
Sidney C. Business - 17/09/2017
« I felt that I was in very capable hands for the whole of my two-week stay. »

I cannot praise the staff enough. They were helpful, efficient, and with a great sense of humour. If my customer invites me to return next year, then your hotel is the only one for me. Thank you. Sidney.

AccorHotels certified review
N/a Business - 08/09/2017
« Nice staff but worn hotel. »

The staff is very nice and helpful, breakfast is ok but regarding the hotels 4 stars, I am disappointed with the rooms. Bathrooms and equipment of the rooms is old-fashioned and worn. price-performance is not quite appropriate.

AccorHotels certified review
S. Business - 15/08/2017
« Back in Krefeld after a while. »

In General OK, but comparing to other Mercure hotels the Krefeld parkhotel comes acros as Old-fashioned an a little outdated.

AccorHotels certified review
Anonymous Business - 12/08/2017

Reception staff are wonderful. Great welcome, efficient and fast check out.

AccorHotels certified review
Ramia S. Families - 24/07/2017
« Really great hotel »

all the hotel staff are very helpful and treated us very respectfully.

AccorHotels certified review
Dave N. Business - 14/07/2017
« Short Stay but Pleasant »

just stayed for the one night on business and only arrived late at 22:40 Managed to get a nice meal in hotel (it stops orders at 22:00) - good service from well spoken staff. Clean room with comfortable bed. Needed to air the room by opening windows as a bit stuffy but it soon cleared Breakfast was good Check in/out was simple and reception had a good level of English Enjoyable stay Thanks

TripAdvisor review
Business - 02/06/2017
« Avoid when possible. »

Hot summer (32 deg) no air con. Even though hotel was very low occupancy nobody bother to take care not to put me in east facing room. Was terrible. Elevator from 1969 extremely slow. Very old and tired facility. This all is fine if the price is 70€ But when you pay €160 you expect MUCH MORE. Very low value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, thank you very much for your feedback regarding your stay. I am very sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I have already spoke with the front desk department. For your next stay we like to offer you our renovated privilege rooms with air condition. We hope that you will give us the opportunity for better serving in future. Kind regards, Henning Michel General Manger

AccorHotels certified review
Christiane H. Couples - 23/05/2017
« We love staying there every time. »

We had a small number of hiccups: on one day the fridge in our privilege room was not replenished. This happened again the following day and we called housekeeping. They dealt with it promptly and efficiently. They also replaced the coffee machine when we mentioned how poorly the existing one was working. The Internet connection on the 7th floor was a great problem throughout the 5 days, but we understand there was a general problem with the computer system. On one occasion we got stuck in the middle lift, on the 4th floor. It stopped and wouldn't move. Luckily the door opened and we walked down and mentioned it to Reception. The hotel was very busy. We went down for breakfast about an hour before closing each day. The buffet was rather 'run down' by then, eg all jam jars were empty one morning, but were replaced as soon as a guest asked for it. Having said that, the breakfast staff, Rahim, Frau Zendl and everyone else, though extremely stretched, were very friendly and helpful throughout.

AccorHotels certified review
Anonymous Business - 07/04/2017

Nice! Great breakfast!

AccorHotels certified review
Anonymous Business - 26/03/2017

I have been traveling to Krefeld for 30+ years and staying at the Mercure (Park Hotel) and it is the same today as it was 30 years ago. That's good and not so good. No lotions, shampoo, mouth wash, etc in room. Hotel is out of date compared to more modern motels today. Has not kept up with the times.

AccorHotels certified review
Anonymous Business - 06/03/2017

Pleasant and comfortable as usual.

AccorHotels certified review
Anonymous Business - 01/03/2017

Staff are very attentive. My luggage was lost by airline, Mercury staff weee very helpful.

AccorHotels certified review
Anonymous Business - 27/02/2017

Workout equipment needs updating grading

AccorHotels certified review
Anonymous Business - 25/02/2017

The room it self was okay, although I find the room on the warm side. Opening the windows did help. Bed and pillows were good. What I found a very very bad was the fitness center!! I choose this hotel because it mentioned that it had a fitness center. I expect to have a fitness center with some good training systems. What I found were systems over 15-20 years old. It was terrible. Also a co-worker was astonished by the very poor level of the fitness center!

AccorHotels certified review
Anonymous Business - 24/02/2017

Everything worked well, there was no highlights and no low lights :)

AccorHotels certified review
Anonymous Business - 17/02/2017

Good and comfortable stay

TripAdvisor review
Couples - 15/02/2017
« comfortable hotel »

This is a well located hotel and it has a very friendly atmosphere. A bit of a mix up at breakfast which was included in our Accor booking but not on the hotel's list so reception did quickly resolve the matter. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, we appreciate your comments regarding your stay. Thank you for your positive feedback . We hope to welcome you again. Best rgerads, Henning Michel General Manager

AccorHotels certified review
Anonymous Business - 31/01/2017

Pleasant stay, good service. I appreciated the 12 midday checkout. The information regarding the leisure facilities was poor including where to obtain towels. The pool also feels quite tired and in need of some brightening up.

AccorHotels certified review
Anonymous Business - 27/01/2017

Nice hotel, but too expensive compared to what it provides. Very expensive breakfast, I could hear the phone ringing in the room next to mine, cold room when arriving and need to look for the way to heat it up, what looks like the 2 main switches for the light do nothing (except a relay noise) and you have to go individually to each small lamps to switch them on.

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