Hotel - Mercure Parkhotel Krefelder Hof
Mercure Hotel Mercure Hotel

Mercure Parkhotel Krefelder Hof

4.0/5 383 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • DUESSELDORF AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Well-being
    • Massage
    • Sauna
  • Golf course 18 holes  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 13 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

At the 4-star Mercure Parkhotel Krefelder Hof, you have the choice between Standard, Superior and Privilege Rooms or spacious Suites. And you will sleep even more comfortably with a pillow chosen from our pillow menu.WIFI is available in all 160 rooms and most rooms are air conditioned. One child aged up to 12 years can sleep in their parents' room free of charge. We will provide a crib on request. Your pet is welcome (charge of EUR 12 per night).

  • 160 rooms
  • 157 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 20 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Parkhotel Krefelder Hof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 383 reviews
Couples - 08/06/2018 TripAdvisor review
« Wouldn’t want any other hotel in Krefeld »

This hotel has consistently served us supremely in the last 20 years. We love staying there. The service is personal and nothing is too much trouble for the staff. We are wholly converted to the Accor chain and use their hotels wherever we go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChristianeH215, Thank you for your positive review of your stay with us. It is good to hear that our service is still as good as 20 years ago! Kind regards,

Friends getaway - 11/10/2017 TripAdvisor review
« Beautiful hotel in a wonderful town Krefeld »

it's a pity that we stayed in this wonderful hotel for just one night. Room is very spacious, comfortable bed and pillow, white linen. There are welcoming two bottles of water, tea, coffee, minibar. I liked Krefeld itself. Clean air, age-old oaks, pines, squirrels... It is worth to see the Сastle linn and surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svetlana, Thank you for your very positive feedback! I will not hesitate to forward this to my team. For your next trip to Germany I hope, that you will plan some more days in Krefeld and can enjoy the city a bit more. Kind regards,

Business - 02/06/2017 TripAdvisor review
« Avoid when possible. »

Hot summer (32 deg) no air con. Even though hotel was very low occupancy nobody bother to take care not to put me in east facing room. Was terrible. Elevator from 1969 extremely slow. Very old and tired facility. This all is fine if the price is 70€ But when you pay €160 you expect MUCH MORE. Very low value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, thank you very much for your feedback regarding your stay. I am very sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I have already spoke with the front desk department. For your next stay we like to offer you our renovated privilege rooms with air condition. We hope that you will give us the opportunity for better serving in future. Kind regards, Henning Michel General Manger

Couples - 15/02/2017 TripAdvisor review
« comfortable hotel »

This is a well located hotel and it has a very friendly atmosphere. A bit of a mix up at breakfast which was included in our Accor booking but not on the hotel's list so reception did quickly resolve the matter. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, we appreciate your comments regarding your stay. Thank you for your positive feedback . We hope to welcome you again. Best rgerads, Henning Michel General Manager

Family - 14/07/2016 TripAdvisor review
« Below Average for the price »

This is a tired hotel with the plainest of decor and ordinary comfort. For the price it was mediocre. The breakfast was nothing short of extortion - €18 per head for overcooked bacon and eggs, burnt sausages and meagre selection of fruit/cereal - this should be half that price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, Thank you very much for your comments regarding your stay We are very sorry that we could not meet your expectations. Best regards, Henning Michel General Manager

XXX982 Solo travel - 06/07/2016 TripAdvisor review
« Poor breakfast buffet.... »

- no beef at the breakfast buffet and for 18 € not enough choices; fresh pressed orange juice missing; hotel didnt improve breakfast after several complains - rooms are clean - as silver member, hotel staff didnt change my room to another floor - 10€ parking fees is a cheekiness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Parkhotel Krefelder Hof. You can order fresh pressed orange juice by our service team. We offer warm sausages, warm meatballs, warm bacon and also a wide selection of cold sausages and different kinds of ham. Our parking fees are much cheaper than in the car parks of the nearby city center. We hope to welcome you again and convince you of your hotel. Best regards, Henning Michel General Manager

Business - 10/04/2016 TripAdvisor review
« Business »

Quick business trip, Hotel was good from my arrival. Nice grounds, good check in and very helpful staff. Rooms ideal for short trip one plus point the "Coffee Machine", good touch. Main issue the bar didn't open till 6pm so on arrival couldn't get a drink. Went for a walk to find somewhere but after 30mins nothing, turned round and came back. Once the bar open good food and good service and very friendly. Hotel was located a 55 min walk to site, could have got taxi (very easy to get) but as on my own wanted to kill some time. Taxi to airport if booked by hotle was a "FIXED" price 32 Euro better then from the airport to hotel 53 Euro watch out for that one. Overall good trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, thank you very much for your feedback regarding your stay. Feel free all day to take a drink in our spacious lobby or in the summer on our sunny terrace. Please book your taxi also in advance directly by our hotel to get a special price. We hope to welcome you again in our nice hotel. Best regards, Henning Michel General Manager

Business - 01/02/2015 TripAdvisor review
« Nice hotel! »

I enjoyed our brief stay at the Parkhotel Krefeld. Set back from the road, the hotel is a welcome oasis near the center of town (about a mile away). Spacious, comfortable rooms were a delight. My only regret was that our room wasn't ready when we arrived in the early afternoon, which wasn't ideal. But this was only a minor inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure-Guest, We appreciate your comments regarding your stay in our hotel very much. We are glad you enjoyed your stay with us and we hope to welcome you again. Please inform us about your time of arrival for your next stay, than we will do our best that your room is ready when you will arrive. Kind regards, Henning Michel General Manager

delucadesign Friends getaway - 24/07/2014 TripAdvisor review
« Old school, warm welcome »

Pleasant stay (no noises whatsoever) in a slightly outdated but perfectly maintained hotel with very welcoming staff. The hotel is situated in a park, not right in the centre of town but it can be easily reached.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, we very much appreciate your comments regarding your stay with us and we are glad you enjoyed your stay in our hotel, so we hope to welcome you again during your next visit. Best Regards Henning Michel General Manager

Family - 11/06/2014 TripAdvisor review
« Unexpected Surprise »

staff, rooms and food were very good, if in the area again we would definitely stay there, we were unexpectedly surprised. We were in Krefeld for the fest, and wanted to stay overnight and found this gem of place, don't miss it if in the area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure Guest, Thank you for taking the time to review our hotel. It is always a pleasure to receive positive feedback, we are glad you enjoyed your stay with us and hope to welcome you again in our hotel, soon. Kind regards Henning Michel General Manager

roxyb13692 Couples - 04/07/2013 TripAdvisor review
« Dog Friendly »

Very nice compfortable and clean hotel. We were able to take our dog there and she was also allowed in the restaurant which was great. The room was a little small for a Superior but didn't spend too much time in there as we were out and about in Krefeld which has great restaurants and icecream parlours! Bed compfortable once we had extra pillows. Breakfast delicious.

Solo travel - 23/05/2013 TripAdvisor review
« great place to be »

I really enjoyed my stay at he Mercure Parkhotel Krefelder Hof. A bit outside of the town, but peaceful surrounded by a park. it's worth the way. a good start in the morning: the excellent breakfast! I'll come back

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