Hotel - Mercure Parkhotel Krefelder Hof
Mercure Hotel Mercure Hotel

Mercure Parkhotel Krefelder Hof

4.0/5 393 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • DUESSELDORF AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Well-being
    • Massage
    • Sauna
  • Golf course 18 holes  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 13 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

At the 4-star Mercure Parkhotel Krefelder Hof, you have the choice between Standard, Superior and Privilege Rooms or spacious Suites. And you will sleep even more comfortably with a pillow chosen from our pillow menu.WIFI is available in all 160 rooms and most rooms are air conditioned. One child aged up to 12 years can sleep in their parents' room free of charge. We will provide a crib on request. Your pet is welcome (charge of EUR 12 per night).

  • 160 rooms
  • 157 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 20 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,525 reviews

Our guest reviews for Mercure Parkhotel Krefelder Hof

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 393 reviews
Viktor G. Business - 14/03/2019 AccorHotels certified review
« comfortable and quiet »

It is pleasent stay in your hotel, with friendly staff. Breakfast service is very good. Hotel is in quiet neighborhood.

Orlando C. Business - 11/03/2019 AccorHotels certified review
« Very nice staff and accomodations. »

Nice room with excellent restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your positive feedback regarding your stay with us. It will be my pleasure to forward your comments to my team! Kind regards, Bart Vaessen General Manager

Lucian B. Solo - 11/03/2019 AccorHotels certified review
« Better than few years ago »

Friendly, generous space. Cleaning perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your positive feedback regarding your last stay with us. I am very sorry that the honey was missing at the breakfast. However, I can inform you that it is back in place again. Kind regards, Bart Vaessen General Manager

Anonymous Business - 09/03/2019 AccorHotels certified review

Very friendly staff. Convenient check in and check out process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. O., Thank you for your feedback regarding your stay with us. It will be my pleasure to forward your comments to my team. Kind regards, Bart Vaessen General Manager

Dominic Business - 03/03/2019 AccorHotels certified review
« Good value for money, good food »

The hotel has plenty of parking, well maintained rooms, friendly staff and an excellent kitchen. The price and location are also good. Good value for money for short business visits

Anonymous Business - 02/03/2019 AccorHotels certified review

Perfect

Adrian K. Couples - 01/03/2019 AccorHotels certified review
« A comfortable relaxing experience »

The hotel had a very friendly ambience, reception, bar and restaurant staff were all very friendly and helpful. The room was very comfortable and the bed dimensions were excellent for a tall man. Parking was very easy and convenient.

Guillem S. R. Business - 28/02/2019 AccorHotels certified review
« No me queda como hotel a recordar »

Normal

Anonymous Business - 22/02/2019 AccorHotels certified review
« It was good, but the . »

First dinner the service was good. For the second dinner we had, we needed to wait a while for service. I can understand when a big group enters the restaurant other guests need to wait, but nobody informed us about this. When i asked why it takes so long they waitress explained.

Jagdish T. Business - 13/02/2019 AccorHotels certified review
« Quite satisfied and nice experience »

All was good, comfort rooms, nice breakfast and supportive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagdish T., it is always a pleasure to receive positive feedback, thank you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

Common T. Couples - 11/02/2019 AccorHotels certified review
« Good enough. »

Room was very clean, staff was friendly, basics were covered. Room was a bit dated, but well kept, added to the charm.

Anonymous Business - 07/02/2019 AccorHotels certified review
« Below expectation »

- I had to stay in a room where smoking is allowed (first time in years that I find a smoking room in an hotel) with a strong smell of smoke. No other rooms available. Really annoying - Old style furniture - no switch to turn off the main light from the bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to give us a feedback about your stay with us. I am very sorry that you received a smoking room and had to endure the smoking smell in your room. Please accept my sincerest apologies for the inconvenience. We still have 6 smoking rooms because we have regular guests who prefer to smoke in their rooms. I have made a note in your profile with us that you would like to have a non-smoking room. For your next stay you will be automatically get a non-smoking room assigned. My team and I are looking forward to your next stay with us! Kind regards, Bart Vaessen General Manager

Anonymous Business - 05/02/2019 AccorHotels certified review
« o.k »

o.k.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., vielen Dank, dass Sie sich Zeit für ein Feedback genommen haben. Mein Team und ich freuen uns Sie bald wieder in unserem Mercure Hotel zu begrüßen. Mit freundlichen Grüßen vom Niederrhein Bart Vaessen General Manager

Bruno Business - 28/01/2019 AccorHotels certified review
« Confortable stay »

Warm and professional welcomed at arrival. Very friendly service from staff during my stay at the hotel. Since it was awhile I was staying at the hotel I discovered that the overall offering at breakfast diminished e.g. less choice of loose tea, for example.

William B. Business - 26/01/2019 AccorHotels certified review
« Solid performer »

Have stayed now for the 6th time in this hotel and always was happy about the offering.

Matthias S. Business - 24/01/2019 AccorHotels certified review
« WiFi have improved significantly »

My only complaint ever has been the wifi It's stability and the speed of internet.vonnrction behind it. Recent stays have shown this seems to have been fixed.

Dudley P. Business - 24/01/2019 AccorHotels certified review
« Excellent stay »

3 night business trip. The staff we met were cheerful and very helpful. The room was clean and comfortable. The food in the Brasserie was excellent and served with a smile:) Great chef!! Breakfast was great - plenty of choice. Good location with easy access to autobahn 57. Pleasant surroundings near the Zoo and a beautiful park. We visit Boot Dusseldorf each year and this will be our go to hotel. Thank you for looking after us.

Gethin T. Business - 23/01/2019 AccorHotels certified review
« VERY COMFORTABLE »

GREAT

Anonymous Business - 16/01/2019 AccorHotels certified review
« Mercure Krefeld »

Worst experience in a Mercure hotel. Not the standard we could expect to be delivered. It’s even less confortable than Ibis. The hotel is old, room not confortable and dirty and the staff not really warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to provide us with a feedback . I am very sorry for the inconvenience you experienced during your stay with us. You are absolutely right: the hotel is out dated and could use a renovation. At the moment we are planning either a renovation or a new build. Unfortunately, the plans are not fixed yet and I cannot promise you a definite date for either one. Perhaps you will visit us again when we are done with the renovation / rebuilding in two to three years? Kind regards, Bart Vaessen General Manager

Anonymous Business - 15/01/2019 AccorHotels certified review
« I like your hotel. But your standard went down over the years I stayed with you. »

Renovation of the house especially your entry as the first you judge. Rooms too could like some ´upgrading` Breakfast lost its excellent status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to give us a feedback . I am very sorry that your stay did not meet your expectations. Please accept my sincerest apologies for the inconveniences. At the moment the owner of the hotel is deciding to either renovate or rebuild the hotel. Perhaps you will visit us again when the refurbishments / the newly build is completed? Kind regards Bart Vaessen General Manager

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