Mercure Parkhotel Krefelder Hof 4 stars

TripAdvisor rating 4.0/5 401 reviews
Mercure Parkhotel Krefelder Hof
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Hotel extras

  • Located in a charming park, close to the city center, ample parking, tram nearby.

  • Creative French-inspired cuisine, ingredients fresh from the market and lovingly prepared.

  • Advantage 3

  • Excellent links to the highways (A52, A57, A44) and to the tram stop (numbers 42+43).

  • Historic banquet rooms for private events and modern meeting rooms for conferences

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Air conditioned
  • DUESSELDORF AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Golf course 18 holes (Nearby)
  • Bicycles rental
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Parkhotel Krefelder Hof

Uerdinger Str. 245
47800
krefeld
germany

Tel: +4921515840

Fax: (+49)2151584900

Contact email

Check-in from 15h00

Check out up to 12h00

  • 042;043 :   042;043 SPROEDENTALPLATZ

  • By plane

    DUESSELDORF AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By car

    KRE FICHTENHAIN A44 At 7km / 4.35 miles

  • By car

    KREFELD ZENTRUM A44 At 7km / 4.35 miles

  • By car

    KREFELD ZENTRUM A57 At 3km / 1.86 miles

  • By train

    KREFELD At 3km / 1.86 miles

GPS :51.338073, 6.589059

Our accommodations

At the 4-star Mercure Parkhotel Krefelder Hof, you have the choice between Standard, Superior and Privilege Rooms or spacious Suites. And you will sleep even more comfortably with a pillow chosen from our pillow menu. WIFI is available in all 160 rooms and most rooms are air conditioned. One child aged up to 12 years can sleep in their parents' room free of charge. We will provide a crib on request. Your pet is welcome (charge of EUR 12 per night).

Standard Room with double bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with queen-size bed

  • Max. number of persons: ‌1
  • Area: From 19
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Privilege Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Suite with double bed

  • Max. number of persons: ‌4
  • Area: From 49
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA BRASSERIE

Type of cuisine: International

The international and Lower-Rhine dishes served in our "La Brasserie" restaurant will captivate you. We also serve weekly seasonal offers.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bierstube

Type of cuisine: Regional

Craft beer evenings are held every Friday in our rustic ale house.

DERBY BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 271 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Parkhotel Krefelder Hof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,816 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

401 reviews

Good stay

Customer review rating 4.4/5

Michael H. Business - 09/06/2019 AccorHotels certified review

Good stay. Very great staff. Only issue I had was that AC in room 722 did not work. Fortunately, it was cool. I didn’t call maintenance.

Dear Mr.l H., Thank you for your positive review of your stay with us. It will be my pleasure to forward your comments to my team. Kind regards, Bart Vaessen General Manager

Mr & Mrs

Customer review rating 4.4/5

Karl-heinz H. Couples - 07/06/2019 AccorHotels certified review

Having stayed in the Krefelder Hof many times this ( last one perhaps) was the best one. From checking in to check out everything was done professional and curteus.

Dear Karl - Heinz H., I very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

Under expectations

Customer review rating 4.4/5

Alice N. Couples - 06/06/2019 AccorHotels certified review

loveless prepared breakfast buffet , the egg yolk of the sunny side up egg was hard and wrinkled. With the fork it would not open . The bacon was old and hard Nothing was really fresh and inviting looking , even though it was a very small buffet . We cancelled after 2 days our breakfast which was accepted without even asking . However , we had to pay for it as prepaid . Unacceptable.

Dear Mrs. N., Thank you for taking the time to give us a feedback. I am very sorry that your stay did not meet your expectations. Please accept my sincerest apologies for the inconveniences. I will have a word with our breakfast chef and discuss the dry fried eggs. Unfortunately, the booked rate is a rate with breakfast included and cannot be changed. Perhaps you will give us another chance, so we can prove that this was not our usual standard. Kind regards, Bart Vaessen General Manager

Great stay

Customer review rating 4.4/5

L. Solo - 04/06/2019 AccorHotels certified review

I had an amazing short stay. The staff are really friendly and accommodating. Rooms are comfortable and well equipped.

Dear Mrs. Sunnari, Thank you for your positive feedback regarding your stay with us. My team and I are looking forward to welcoming you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

Comfortable accommodation with helpful and friendly service.

Customer review rating 4.4/5

Charles W. Business - 04/06/2019 AccorHotels certified review

I stay at the Mercure Krefelder Hof quite often. I have always found that the hotel accommodation is reliably comfortable and that the staff are helpful and friendly.

Dear Mr. W., Thank you for your positive review of your last stay with us. It will be my pleasure to forward your comments to my team! Kind regards, Bart Vaessen General Manager

Very nice and friendly atmosphere

Customer review rating 4.4/5

Vheng Couples - 02/06/2019 AccorHotels certified review

Nice!

Met my expectations

Customer review rating 4.4/5

Ian Business - 30/05/2019 AccorHotels certified review

Stayed here a few times and it hasn’t changed. Maybe time for the rooms to see a make over.

Satisfied but could easily have been better

Customer review rating 4.4/5

Martin B. Couples - 27/05/2019 AccorHotels certified review

The room was well furnished; the bed was comfortable. Breakfast was satisfactory.

Dear Mr. B., Thank you for your feedback regarding your stay with us. I am sorry that your stay did not meet your expectations completely. Please accept my sincerest apologies for the inconvenience during breakfast. I will have a closer look at the staff planning to avoid future occurences. Kind regards, Bart Vaessen General Manager

Fantastic hotel close to the amenities of krefeld

Customer review rating 4.4/5

Anonymous Business - 25/05/2019 AccorHotels certified review

Stayed here a few times lately with work, hotel and staff are fantastic, and close to everything you would want to see or do in Krefeld (or at least close to the trams for things a little further a field).

Dear Mr. M., Thank you for your positive feedback regarding your last stay with us. I have checked what happened with your LeClub AccorHotels registration. Your registration email was sent to da… Should this not be the correct email address, please let me know, so we can change it to the correct one. My team and I are looking forward to your next stay with us. Kind regards, Bart Vaessen General Manager

A comfortable place for business travellers.

Customer review rating 4.4/5

S. Business - 20/05/2019 AccorHotels certified review

Plusses: A warm and friendly welcome at the reception supported a prompt and trouble-free (early Sunday evening) check-in. My, 'end of corridor' second floor room had ample space, a large clean bathroom, useable Wi-Fi connectivity (even without the upgrade), quiet but effective air-conditioning and a comfortable bed. Breakfast seating was readily available even at 08:00 (a busy period) and the breakfast selection was wide. The hotel is located well for a wide selection of walking distance off-site dining options in the evening. Room prices are moderate and acceptable given the location and facilities. Minuses: Over-priced restaurant for evening dining, bar and on-site parking (but there's no other option if you drive). The self-service warm breakfast buffet selection disappears rapidly at peak times and is not replenished quickly enough, leaving guests to wait queueing. Queuing for check-out is also somewhat frustrating. A hotel with many business travellers knows the number of guests who will check-out and must plan accordingly, particularly one of this brand calibre.

Correct.

Customer review rating 4.4/5

Padma S. Families - 18/05/2019 AccorHotels certified review

Very formal. The warm hospitality is missing here. It is not because of the german culture. German can be very warm welcoming too as I experience in many other parts of the country.

business trip Krefeld

Customer review rating 4.4/5

Niki Business - 17/05/2019 AccorHotels certified review

overall was ok, not super as could be expected > rooms were clean and tidy > food was good in the restaurant > no hot water in the shower (one 1 day) > empty minibar > did not particularly liked my pillow > because of miscommunication between lobby and restaurant, we had no table despite reserving a table upfront

Dear Mr. V., Thank you for your feedback regarding your stay with. First of all I would like to apologize for the inconveniences caused by the lack of hot water and the miscommunication between my staff. I can absolutely understand your anger and disappointment! Unfortunately, we did have a problem with the water heating on one day. Our engineers took care of it but it takes a while to heat up the water in our water tanks again. I can assure you that this is an exception and will not happen again. Furthermore, I will have a word with my staff to ensure better communication between the front office and restaurant employees. If you reserve a table then this should be passed on to the restaurant and all details about the time, number of persons, etc. should be included. I do hope that you will give us another chance and we will be able to welcome you back to our Mercure hotel. Kind regards, Bart Vaessen General Manager

A very pleasant and friendly stay

Customer review rating 4.4/5

Jeremy Friends - 14/05/2019 AccorHotels certified review

Staff friendly and helpfull hotel clean and comfortable

Dear Jeremy A., thank you, for voiting our Krefelder Hof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager
Customer review rating 4.4/5

Martyn S. Friends - 14/05/2019 AccorHotels certified review

very good the staff go above board to help you in any way they can, the bistro breakfast staff are first class, and you can tell them I said so

Dear Martyn S., thank you so much for your positive feedback. The breakfast team was very happy for your comments. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

Perfect location, great staff, especially the breakfast staffan absolutely delightful stay

Customer review rating 4.4/5

Raj D. Friends - 14/05/2019 AccorHotels certified review

The hotel was lovely. The staff, especially the breakfast girls wre a delight to engage with. I would definitely recommend a stay here

Dear Rajwant D., thank you for voting our Mercure Krefelder Hof. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager
Customer review rating 4.4/5

Anonymous Friends - 14/05/2019 AccorHotels certified review

Prima hotel!!

Stay ok, but hotel needs improvement

Customer review rating 4.4/5

Harald S. Business - 10/05/2019 AccorHotels certified review

Everything worked out , no general issues with room or support. But the hotel definitively needs remodeling . The rooms are not up to date from a style prospective. I was missing a fitness room. Also the restaurants menu gives you only a few meals to choose from. I loved the breakfast, that was really perfect. Employees are friendly and helpful.

Dear Harald S., I very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. You are right. The hotel needs a improvement. I hope our renovate is next year Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager
Customer review rating 4.4/5

Jan Business - 09/05/2019 AccorHotels certified review

Prima, as always

Very good stay.

Customer review rating 4.4/5

Anonymous Business - 24/04/2019 AccorHotels certified review

Good WiFi, delicious food and a comfortable bed

Dear Dale M., thank you very much for your comments for your stay in our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager

all good

Customer review rating 4.4/5

Matthias L. Business - 23/04/2019 AccorHotels certified review

all good, only thing missing are the points credited to the loyalty LE CLUB Accor Hotels account number 308103 1 … 6 I also would appreciate a copy of the receipts for the stay from April 8-12 and April 14-19

Dear Matthias L., thank you very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. In general, the points are automatically booked on check-out ( generel 1-2 weeks ). If you have any feedback, please contact me. Thank you again for sharing your experience, and Ihope your next visit will be as pleasant as the previous one. Sincerely, Bart Vaessen General Manager
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