Mercure Tagungs & Landhotel Krefeld 4 stars

TripAdvisor rating 4.0/5 294 reviews
Mercure Tagungs & Landhotel Krefeld
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Room 1

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Hotel extras

  • Near the airport and Messe Düsseldorf exhibition center

  • Award-winning conference center

  • Restaurant with an excellent wine selection

  • Fitness sauna and steam room

  • Breakfast served until 1pm on Sundays

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Golf
  • Sailing facilities (Nearby)
  • Other sports activities
Business services
  • 27 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Tagungs & Landhotel Krefeld

Elfrather Weg 5
Am Golfplatz
47802
krefeld
germany

Tel: +4921519560

Fax: (+49)2151/956100

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUESSELDORF AIRPORT At 25km / 15.54 miles

  • By train

    KREFELD At 7km / 4.35 miles

GPS :51.384678, 6.605935

Our accommodations

Our 4-star superior Mercure Tagungs- & Landhotel Krefeld offers 155 comfortable and air-conditioned rooms, including three specially adapted rooms for guests with reduced mobility as well as spacious family rooms, some of which have a balcony. Two children up to 12 may stay in your room free of charge. All rooms have free WIFI and high-speed Internet. Your pets are also welcome at the Mercure Tagungs- & Landhotel Krefeld.

Superior Room with 2 Single Size Beds

  • Max. number of persons: x4
  • Area: From 25
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Superior Room with king-size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with queen-size bed and balcony

  • Max. number of persons: x2
  • Area: From 30
  • Views: Park view, Panorama view, Patio, Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with queen-size bed and balcony

  • Max. number of persons: x4
  • Area: From 30
  • Views: Golf view, Panorama view, Patio, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Standard Room with king-size bed

  • Max. number of persons: x4
  • Area: From 22
  • Views: Park view, Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Standard Room with a double bed

  • Max. number of persons: x4
  • Area: From 22
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with a double bed

  • Max. number of persons: x4
  • Area: From 50
  • Views: Panorama view, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

AUGENBLICK

Type of cuisine: International

MAKE THE MOMENT LAST! WE CONTINUALLY OFFER NEW CULINARY CREATIONS THAT ARE MADE USING FRESH, HIGH-QUALITY PRODUCE FROM LOCAL MARKETS.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TREFFPUNKT

Photo non contractuelle / Strictly non binding

That gut feeling of being in the Rhineland. The best things to come from the Lower Rhine region, and of course from its waters: Fresh, regional cuisine that always has new, international twists. The Rhineland is not just a place, it's a feeling.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 27

  • Maximum size: 299 m²

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 230 people

Find out more
Mercure Tagungs & Landhotel Krefeld Meeting Room

Our guest reviews for
Mercure Tagungs & Landhotel Krefeld

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,300 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

294 reviews

Would have loved to stay longer.

Customer review rating 4.5/5

Winfried P. Friends - 07/05/2019 AccorHotels certified review

everything was just the way I recalled it from multiple stays over the years: just like coming home everything was just the way I recalled it from multiple stays over the years: just like coming home everything was just the way I recalled it from multiple stays over the years: just like coming home everything was just the way I recalled it from multiple stays over the years: just like coming home everything was just the way I recalled it from multiple stays over the years: just like coming home

Sehr geehrter Herr P., vielen Dank für Ihr feedback zu Ihrem letzten Aufenthalt in unserem Haus. Schön, dass Sie wieder zu Gast gewesens sind. Über Ihre lobenden Worte und ehrlichen Anmerkungen freuen wir uns sehr. Ihre Bewertung werden wir selbstverständlich gerne mit den betreffennden Abteilungen besprechen. Ich bedauer, dass bei check in versäumt wurde, Ihnen Ihr benefit des upgrades zu zuweisen. Ich werde die Mitarbeiter noch mehr sensibilisieren auf diese Dinge zu achten. Ich danke Ihnen an dieser Stelle für Ihr Verständnis. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen und sichern Ihnen schon heute unsere größte Aufmerksamkeit zu. Mit herzlichen Grüßen i.A. Walter Sosul General Manager
Customer review rating 4.5/5

Kees Couples - 29/04/2019 AccorHotels certified review

Prima

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good time. Sincerely, i.A. Walter Sosul General Manager

Very poor overall

TripAdvisor rating 4.0/5

Travel43029126908 Family - 13/03/2019 TripAdvisor review

Just a few things to start with, bath tub No bath mat, My son slipped and hurt his head. The soap tray fell and cut my ankle. My husband is disabled with metal knees. We wasn’t given a shower in our room only a high bath tub, so he couldn’t get a full wash.

Dear Mercure Guests, thank you for your review. We are very sorry about the circumstances. Upon arrival or after check in you could have contacted us that you would like to have a shower room instead of a bath, so we are very sorry that you got a room with bath. For insurance reasons, it would have been important to tell us this locally. Please contact us if you have any other questions or wishes. With best regards, e.g. Walter Sosul, Hotelmanager

Mercure Tagungs & Landhotel Krefel OK

Customer review rating 4.5/5

Zioste Business - 10/03/2019 AccorHotels certified review

Good experience. Staff friendly

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, p.p. Walter Sosul General Manager

Nice stay as usual

Customer review rating 4.5/5

W. Business - 08/03/2019 AccorHotels certified review

As positive as expected

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, p.p. Walter Sosul General Manager

Mrs H.

Customer review rating 4.5/5

Georgy H. Friends - 22/02/2019 AccorHotels certified review

Lovely staff, clean and comfortable bed. Very nice food and good service.

Dear Georgiana H., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice time. Sincerely, i.A. Walter Sosul General Manager

Excellent hotel

Customer review rating 4.5/5

Alexander Business - 16/02/2019 AccorHotels certified review

Good room, good restaurant and good service

Dear Alexander M., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Business Trip to Krefeld

TripAdvisor rating 4.0/5

631hamburger Business - 10/02/2019 TripAdvisor review

The Holtel is located in a nice Landscape a bit out of town. The Golf course is near to the Hotel. The rooms are clean an provide enough space.The Restaurant provides a comphrehensive selection of local and international food and drinks.At checkin I was asked to pay fo the parking, as I came by car. Actually I coudn't park on the premises, as the space was completely occupied. He told my to pay anyway, as the whole area is payable. I had to call the dutymanager to get that sorted. Unnecessary trouble.Duroing the evening, they had a Buffet directly in fron of the gound floor rooms. This ws very noisy, so I could get to sleep very late.

Customer review rating 4.5/5

Oleg Business - 01/02/2019 AccorHotels certified review

Restaurant was very disappointing.... Ordered salat with macadamia nuts and got the salad without it) first waiter told me it the right salad, but after I showed her that it has not ingredients as per menu she went out to kitchen... when she came she told nuts were grinder that much to became invisible (and not testable)..:)

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, i.A. Walter Sosul General Manager

All good except using my loyality points that went wrong

Customer review rating 4.5/5

Anonymous Families - 31/12/2018 AccorHotels certified review

Overall experience was good except two points: - There wast a problem with receiving my reservation details at the hotel. When I called the hotel a few hours before arrival the staff could not locate my reservation. However, after an hour they confirmed all was fine and explained it was a computer error - When checking out I was asked to pay the bill in full eventhough I used my loyality points at the time of booking. When I explained, the staff did something in the system which resulted in my loyality points deducted second time from my account. I raised this with AccorHotels Customer Care and I am currently awaiting resolution.

Dear Piotr G., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Instead of this problems, we were happy to welcome you last weekend again. Hopefully your felt more welcome. I am still out of holiday since yesterday. I had also contacted the customer care of your loyality card to clear the problem of your points. I am waiting for an answer, so that we can resolve your points. If you have any furhter questions in case of this or problems anytime with your stay, please be so kind and contact me h5… . I wish you and your family a happy new year and all the best. Sincerely, Stephanie Pelstring Front Office Manager

Nice and cosy hotel with very friendly staff

Customer review rating 4.5/5

Han Couples - 28/12/2018 AccorHotels certified review

I booked my christmas holiday for 3 nights and enjoyed my stay with a comfortable clean room, excellent breakfast buffet and diner buffet was also nice. Also the surrounding of this hotel is nice because it is in a forest, so no noise from cars. I will come back in the new year!

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, o.b. Walter Sosul General Manager

Mixed Feelings

Customer review rating 4.5/5

H. Couples - 18/12/2018 AccorHotels certified review

Principally, OK , with some critical issues

Dear Thomas H., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Many thanks also for your positive feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you merry christmass and all the best for 2019. Sincerely, i.A. Walter Sosul General Manager

Very good

Customer review rating 4.5/5

Paul Business - 09/12/2018 AccorHotels certified review

Always made welcome with very good facilities and staff However not being able to gain points with your loyalty program is a rip off Company policy means bookings go through them, giving me no choice

Dear Paul H., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It was nice to welcome you again. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have some querries with the points of the loyality program in future, please contact me. I am the responsible person to help you in case of any problems or questions. h5… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you and your family a nice christmas time and all the best for 2019. Sincerely, Stephanie Pelstring Front Office Manager

Ubernachtung

Customer review rating 4.5/5

Lydia A. Couples - 05/11/2018 AccorHotels certified review

The staff wasn't very helpful and seemed overwhelmed with the fair going on at the weekend. I rang a couple of times before and confirmed the special rate our friends had negotiated. I never received a confirmation email. Breakfast was confirmed as being included in the price. When we checked out we got charged for it. Due to the fair we didn't have breakfast on the first morning, still had to pay.

Sehr geehrte Frau a., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Tagungs & Landhotel Krefeld die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Entsprechend werden wir uns an solchen Tagen mit dieser Auslastung besser organisieren. Wir haben Ihre Hotelzimemrrate nochmals geprüft. Es wurden 113,- € pro Nacht inklusive Frühstück für zweit Personen gebucht. Das ist die Sonderrate, die mit dem Brautpaar vertraglich vereinbart worden ist. Aus gesetzlichen Gründen müssen wir das Frühstück auf der Rechnung extra ausweisen. Hier handelt es sich um 14,- € pro Person und Tag. Alle Gäste der Hochzeit, haben die gleiche Rate bezahlt. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen i.A. Walter Sosul General Manager

Mr.

Customer review rating 4.5/5

Vladimir H. Friends - 02/11/2018 AccorHotels certified review

excellent

Dear Mr. Makedovaski, dear Mr. Govedarov, We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good time. Sincerely, i.A. Walter Sosul General Manager

Great Hotel - Nice Location

Customer review rating 4.5/5

Chris R. Business - 29/10/2018 AccorHotels certified review

Nice hotel. Bar and restaurant are good... just as well since not much close by. Good experience in the meeting rooms.

Dear Chris R., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Nice stay in Krefeld

TripAdvisor rating 4.0/5

deekay26366 Couples - 01/10/2018 TripAdvisor review

We had a good stay in Krefeld, we found a lovely small Greek restaurant within walking distance of the hotel , we ate there twice and the food was good and prices very reasonable. The hotel was clean, comfortable and staff very obliging. We had a a couple of drinks in the pleasant bar.

Dear Mercure Guests, thank you very much for your review and your positive words about your stay. We are happy you felt comfortable! Hope to welcome you again, soon. With best regards, e.g. Walter Sosul, Hotelmanager

Very good

Customer review rating 4.5/5

Duncan P. Business - 27/09/2018 AccorHotels certified review

Very good expereince, staff are very friendly and helpful

Dear Duncan P., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We feel very sorry that you did not get the voucher. We will have a better look therefore. All of our hotel guests pay for the parking space. There is no difference. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Suprisingly refreshing!

TripAdvisor rating 4.0/5

skilrol Business - 23/09/2018 TripAdvisor review

Enjoyed a lot restaurant set menu that came as s stunning surprise and gastronomic discovery! With the rest of the hotel criteria being fully in line with business travel expectations. Quick and efficient check out.

Dear Mercure Guest, thank you very much for your review and your laudatory words about the restaurant and our hotel. We are very happy you felt comfortable- hope to welcome you again, soon. With best regards, e.g. Walter Sosul, Hotelmanager

Nice place, familiar

Customer review rating 4.5/5

Anonymous Business - 21/09/2018 AccorHotels certified review

Friendly staff, clean room, good food in the restaurant

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Zeit, die Sie sich genommen haben uns ein feedback zu Ihrem Aufenthalt im Mercure Tagungs & Landhotel Krefeld zu geben. Über Ihre lobenden Worte freuen wir uns sehr. Ihre tolle Bewertung werden wir selbstverständlich gerne an die betreffenden Abteilungen weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin eine erfolgreiche Zeit. Mit herzlichen Grüßen i.A. Walter Sosul General Manager
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