Hotel - Novotel Karlsruhe City
Novotel Hotel Novotel Hotel

Novotel Karlsruhe City Hotel

4.5/5 1,191 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,852 reviews

Our guest reviews for Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,191 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Guycol Business - 11/03/2019 AccorHotels certified review
« It is always a pleasure »

Everywhere I go, like in Budapest now. I first look at Novotel. it already says a lot. I'm very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy Collins N., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Rolf K. Business - 10/03/2019 AccorHotels certified review
« A good choice of hotels in Karlsruhe! »

Service was excellent! Staff very friendly. I think the general manager though suffers from a “penny wise, pound foolish” attititude. At breakfast the chef who is supposed to cook eggs for customers cannot be seen for longish periods because he is also supposed to look after all the other breakfast items. This happened on both mornings and I found it annoying enough to make me consider other hotels. Ergo my comment penny wise and pound foolish.

Anonymous Business - 06/03/2019 AccorHotels certified review

Quick check in, clean and nice room, OK fitness centre (could be improved) but expensive breakfast

Vaibhav A. Business - 05/03/2019 AccorHotels certified review
« Satisfactory »

My experience was good, The staff was very polite and co operative. But I was expecting dinner and it should be provided in less amount. I was asked 45 euro to have dinner, which is very costly.

Steffen Business - 04/03/2019 AccorHotels certified review

Very friendly staff. Nice clean hotel, located in the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steffen B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 27/02/2019 AccorHotels certified review

There is no coffee machine in the breakfeast room.

Ganesh K. L. Business - 22/02/2019 AccorHotels certified review
« NIce Hospitality »

Novotel hotel stay is very good ( nice room with clean cot and rest rooms) and Breakfast is quite good with different varieties. Service peoples are very helping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ganesh Kumar L., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Business G. Business - 18/02/2019 AccorHotels certified review
« Lapse where additional help needed »

I stay often in business hotels. On this occasion I traveled in a taxi which did not accept cards. On request which was escalated to management, the hotel refused to assist, which resulted in an additional cost more than double the initial journey. It was foolish to assume that cards would not be universally expected I suppose even in 2019, but further foolish to imagine that a business establishment would take any steps to assist a G. if it goes outside standard boundaries. It was disappointing nevertheless and coloured my experience.

Stephen C. Business - 18/02/2019 AccorHotels certified review
« A very pleasant stay »

The food was food, rooms are clean and nice, so I had a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Heino H. N. Business - 12/02/2019 AccorHotels certified review
« Good stay and everyting was fine. »

I was only here for a short duration as part of a business trip - so I didn't get time to try out much of the hotel various services - and I can as such not rate 9 or 10. However, I had a very comfortable sleep and the breakfast was very nice as well with an excellent choice of different kind of foods. The room was big and spacious, though the bed was a little too soft for me, but still ok. Only one of the elevator goes all the way down to the parking level, and it can be a bit tricky getting that one if you are staying at one of the top floors - so you should always pick the left elevator if you want to go all the way down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heino Havsgaard N., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Johann Business - 08/02/2019 AccorHotels certified review
« hotel ok, check in not ok »

hotel ok but at the check in, the online authorization fro the credit card wasn't in the hotels system, and my company address being entered two times when booking and with the online check in also didn't make it to the reservation.

Guest Friends - 05/02/2019 AccorHotels certified review
« Pleasant stay »

Friendly staff; clean, quiet, spacious room

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Böhlert, vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

Anders S. Business - 02/02/2019 AccorHotels certified review
« Wi-fi and bed »

Wi-fi connection still very weak. Bed pillow extrem hard

Tony O. Business - 31/01/2019 AccorHotels certified review
« Mr »

As always a nice stay

Loris Business - 29/01/2019 AccorHotels certified review
« Travelling for Business »

I have been in Novotel many times during the last two years... the hotel is good, good condition, clean (very important), very good located within the city.... Only weakness (small) is the low wifi power/speed, could be improved if target is business travelers.

C. Solo - 28/01/2019 AccorHotels certified review
« better than expected »

Very comfy hotel, the spa is everything i need and the brunch on sunday morning was delicious and huge !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitri C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Sarah K. Business - 25/01/2019 AccorHotels certified review
« Nice hotel »

Positive points: very nice hotel with cozy rooms. Excellent breakfast. Negative points: the mattress on the outer side of the bed felt like it was sagging in the middle which was very uncomfortable. Luckily the other mattress (next to the wall) was much better. Also, the room was soundproof but I could feel every movement from the person moving around in the room above mine, and sadly that person didn't sleep much so neither did I.

Anonymous Business - 24/01/2019 AccorHotels certified review

Room was clean and simple. Staff is friendly and helpful. I'd like to mention the fellow behind the bar at night and the front desk staff yesterday in particular. There was a mistake in my reservation (my fault) and it was one night short. The staff quickly rebooked an extra night for me. I am in Karlsruhe yearly, sometimes more often, and the Novatel is my preferred place to stay. Danke!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Leonard C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Peter Business - 24/01/2019 AccorHotels certified review
« Welcoming, quiet, comfortable »

Excellent - friendly, helpful staff, great room, very quiet at night, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter D., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

David Business - 17/01/2019 AccorHotels certified review
« Comfortable stay »

As usual, I stayed at this hotel group and the experience was super. Very helpful staff and a lot of services to enjoy. Nice and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

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