Hotel - Novotel Karlsruhe City
Novotel Hotel Novotel Hotel

Novotel Karlsruhe City Hotel

4.5/5 1,159 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,344 reviews

Our guest reviews for Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,159 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 14/11/2018 AccorHotels certified review
« Sauna and Steam Room out of service »

The stay overall was fine but i was disappointed to not be able to use either the sauna or the steam room. I was told the sauna was out of service but when i went to the spa area the steam room was also cold and there was no staff there to ask.

R. L. Families - 06/11/2018 AccorHotels certified review
« Sehr gut »

Wi-Fi super signal

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

Couples - 06/11/2018 TripAdvisor review
« A real 4 start hotel with the need of some improvements »

The Novotel Karlsruhe is a "complete" 4 star hotel. Its exterior design, ambience, room facitlities are superb! The staffs are also helpful. Just a tips here: they need a training on "smiling". Most of the time I saw them stone-faced! But they are always helpful.The breakfast need some variations. there is no fresh cheese (Frischkäse), no waffle making facility. the omlettes miss the taste somehow. The major negative point is the pillows!!! The hotel MUST change them. the sooner the better. Only for these pillows I will think twice to stay in this hotel again (or I should bring my pillows with me). they are thin and only one pro person. You ahve to ask for the second one from the reception. Still with two pillows you will feel suffocating. This hotel can cunsult with Notoel Aachen or Ibis Frankfurt for pillows.There are restaurants on the opposite side of the hotel. "Antalya Ocakbasi" Restaurant is worth to visit. In the nearby supermarket (50m) Ettlinger tor you will find every type fo shops and restaurants.The hotel is easily reachable from the Karlsruhe central station by walking (12 min)

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review and the positive comment. I'm very sorry that our pillows did not meet your expectations. Could you be so kind to inform us prior your next stay, so we can offer you an alternative. Yours sincerely, Axel Hoffmann / General Manager

Anonymous Families - 31/10/2018 AccorHotels certified review
« Very relaxing and pleasing »

It was an enjoyable experience. The family room was very spacious and clean. I like the view from the corridor, very original. The breakfast was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geetanjali S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Dkl Business - 29/10/2018 AccorHotels certified review
« Our one night stay was lovely, restful, with clean rooms and every amenity. »

We enjoyed the friendliness of the staff. They were very helpful as well. The room was comfortable and relaxing. The hotel's locations is perfect. I wasn't crazy about our lunch in the hotel's restaurant however....very undesirable tastes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deeny K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann Genral Manager

Karen M. Business - 18/10/2018 AccorHotels certified review
« Very satisfied »

I enjoyed my stay at the Novotel Hotel in Karlsruhe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Couples - 17/10/2018 AccorHotels certified review
« Overnight stay »

Centrally located, ideal for a theater evening in Karlsruhe. Friendly Reception desk, pleasant lounge area. Room comfortable and very nice, with a view. The reception desk accommodated my wish for a room on an upper floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toncica R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

M. V. Couples - 16/10/2018 AccorHotels certified review
« Everything went very well »

Excellent location, impeccable breakfast, beds and pillows in great condition. Bedroom is amazingly quiet, you don't hear the neighbors at all. Frontdesk could be more welcoming. Good parking lot (covered). Will return everytime in Karlsruhe whenever we visit our son here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo V., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

C. N. Families - 09/10/2018 AccorHotels certified review
« Lovely stay in a most convinient location »

We stayed in October for 5 nights in this hotel with the family in 2 connected rooms. Our stay was very comfortable, the rooms are really well maintained and kept very clean. Didn't miss anything in the room. Maybe an ironing board in the room (instead of walking with your shirts to an ironing room) would be a nice addition, but this could be hotel policy not to have ironing board inside the rooms. The location is really great, right next to the concert hall, the zoo, the nature museum and a brief stroll of 300 meters into the city center. There is also an excellent shopping center 100 meters away. We liked the service a lot, the hotel is family friendly (we celebrated our daughter's birthday and the staff in the restaurant really tried their best to organize something like a birthday cake with 15 minutes notice...) but also served the business traveler very well. The service from the reception / concierge was excellent. Always helpful, always patient and always friendly. If we are back to Karlsruhe, we will stay in this place again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clas N., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 04/10/2018 AccorHotels certified review
« Comfortable and great service as always »

Quick check in, only thing is seems my Accor hotel member number could not be found. thanks

Larry O. Business - 01/10/2018 AccorHotels certified review
« Satisfactory stay »

One night, late arrival and early departure. Everything as expected. Pity you can't email the invoice.

Nick Friends - 01/10/2018 AccorHotels certified review
« Fine stay during stopover »

Good service. Nice room. Good bed. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick V., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 26/09/2018 AccorHotels certified review
« Everything was great except the WiFi and bed. »

I really enjoyed my experiences in your hotel except for two things. 1. The WiFi is horrible. It is super slow and there is not good coverage everywhere in the hotel. Also, I don't want to be asked to pay for it. It's a service just like any other. I'm not asked to pay for water or heat. Those items are just part of the services just like WiFi should be. 2. The bed mattresses were horrible. People obviously use them as chairs to sit and watch TV. That means they are sunken in in certain areas. This created uncomfortable sleep for me.

E. M. Business - 21/09/2018 AccorHotels certified review
« Stinky room »

I stay at this hotel often. I’ve never been given a smoking room before. This one (504) stunk of cigarette smoke. It also had a large dark stain by the desk. Other than these two issues, the stay was fine. The staff is always friendly, though they could not do anything about the smell.

Anonymous Solo - 18/09/2018 AccorHotels certified review
« Wonderful »

Everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasim A., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 13/09/2018 AccorHotels certified review
« Was not so business convenient »

No Free Wifi for a hole day / taxi booking was forgotten

鈴. Business - 12/09/2018 AccorHotels certified review
« As a whole I am satisfied »

172/5000 Nando ka riyō shite iru soshite itsumo, manzoku shite iru taoru kōkan ni kawaru sābisu o shinsei shitaga bā no riyō ni kansuru anaunsu, chiketto nado no teikyō wa nakatta. Kan'nai shisetsu ni kansuru anaunsu ga fusoku shite iru yōda, riyō hōhō nado gaikoku hito ryokō-sha ni wa wakari gatai sutaffu wa totemo, shinsetsude kimochigaī. Kyakusō mo yoi, tote mo yoi hoteruda to omou. Zehi, jikai mo riyō shitai I am using it several times And I am always satisfied I applied for a service to replace the towel change, but there was no announcement about the use of the bar, offer of tickets etc. There seems to be a shortage of announcements concerning facilities in the hall, it is hard to understand by foreign travelers such as how to use The staff is very kind, pleasant. It is a very nice hotel with good customer base. I definitely want to use it next time as well

Tony S. Families - 12/09/2018 AccorHotels certified review
« Nice place to break journey. Will return for longer stay. »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Peter B. Business - 12/09/2018 AccorHotels certified review
« confortable »

all ok, except the dinner offer has just few "meals"

Torsten R. Business - 06/09/2018 AccorHotels certified review
« Nice as always ;-) »

I feel comfortable, as every week, when I'm in Karlsruhe

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates