Hotel - Novotel Karlsruhe City
Novotel Hotel Novotel Hotel

Novotel Karlsruhe City Hotel

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4.5/5 1,074 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 119.00 EUR Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 237 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,681 reviews

Our guest reviews for Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,074 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mark R. Couples - 13/02/2018
« Nothing special, staff was average »

Your services are minimal, staff friendliness, service, attention was average

AccorHotels certified review
Anonymous Business - 02/02/2018

Super!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Rivera-Mirkes, vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

AccorHotels certified review
Anonymous Business - 01/02/2018
« Pretty good experience. »

In generce and clean roomal pretty good. Nis, nice location and friendly staff. But there are 2 things that I really dislike: 1. The coffee in the morning is horrible (can't drink it, it is like dark water) 2. The gym is not good. There is a bench missing at the free weights (which would multiply the no. of doable workouts) and the multifunctional fitness device can't be healthy. For some exercises you have to overstretch your muscles and tendons to perform them (e.g. bench press).

AccorHotels certified review
Anonymous Business - 25/01/2018
« Pretty good with some room for improvements »

Overall, it was pretty good. It'd be great to have a bench ("Hantelbank") in the fitness room, new yoga mats and some additional fitness equipment (Bänder für Suspensionstraining o.ä.). One thing I didn't like: The position of the TV in the room. It'd be better to have the TV positioned right in fron of the bed and not to the side (on the desk) so that you have to turn your head all the time to watch TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svenja C., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

TripAdvisor review
Couples - 10/01/2018
« Lovely stay »

We wasnt really in the city long enough to explore the fine features of the city. It was merely a stopover on the route back from Baden Baden. A real shame in fact. It looked a pretty fine city as with many other German ones I have visited. Only ate out at the delicious Italian restaurant by novotel

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your kind rating. Maybe you will have the opportunity for an other visit in Karlsruhe to explore the city a bit more. See you soon! Sincerely, Axel Hoffmann / Direktor

AccorHotels certified review
Dk Families - 01/01/2018
« very good stay »

room nice (suite 507), beds not so comfortable, silberfische in bathroom .. breakfast very good (female staff at breakfast could be a little more friendly, male staff was very kind) staff at check in very kind and professional, parking not cheap though..

AccorHotels certified review
Wanderley Families - 30/12/2017
« Building and room appearance are as new »

It was a pleasure to stay the night with the family at Novotel Karlsruhe City Hotel. The room is very comfortable and well equipped. It looks brand new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanderley S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Vern Business - 16/12/2017
« Very nice hotel with wonderful rooms and attentive staff. »

Room was very nice. Breakfast was amazing. Excellent variety! My only complaint would be the water in the shower would never stay at the temperature I prefer. It seemed to always go colder and hotter as I was taking the shower. Hope to stay with you again as I will visit my employer in Karlsruhe frequently.

AccorHotels certified review
Anonymous Business - 13/12/2017
« Best Hotel in Karlsruhe »

great service, good and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr B., vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich freue mich sehr, dass Sie sich wohlgefühlt haben. Gern gebe ich Ihre positiven Eindrücke an meine Mitarbeiterinnen und Mitarbeiter weiter. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße Axel Hoffmann Direktor

AccorHotels certified review
Yolande Solo - 05/12/2017

I WOULD HAVE APPRECIATED CERAMIC CUPS IN THE ROOM INSTEAD OF PAPER MUGS......

AccorHotels certified review
Klas L. Business - 04/12/2017
« Mr »

A hotel with a good location and rooms with high quality standard and very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klas L., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
S. Business - 03/12/2017

I was really disappointed to notice that in this hotel, no bottle water was offered. When you pay more than 130€ for a night ( without the breakfast), it is honestly unacceptable compared to other hotel chains. On the cherry on the cake was your breakfast fee: 19€....

AccorHotels certified review
Ole D. Business - 01/12/2017
« There's really almost nothing to improve »

As I stayed several times beforehand in this hotel, I only can recall what I wrote in the previous surveys: everything (room, bar, lobby and dining area) is in an absolute superb shape and there's nothing I can image to be improved. The only thing I missed was high speed internet on the room. I afterwards was told that I could asked for a voucher at the reception. It would be better to automatically give members free vouchers.

AccorHotels certified review
Sofia Business - 01/12/2017
« Nice and clean! »

Comfortable bed, clean and quiet room and very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sofia J., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Claus Couples - 25/11/2017
« Friendly team »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claus K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Julio E. Business - 24/11/2017
« Excellent! Great service at front desk - Sarima, Congratulations.... »

Very clean room, cozy, comfortable bed and pillows, everything was great on the room. Very good breakfast, THANK YOU SO MUCH to have universal adapters available! Lovely people at the front desk awesome customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julio Espinoza, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Nbs Business - 23/11/2017
« Nice Hotel in a good location »

Satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel Ballesteros Sanchez, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Peter Business - 18/11/2017
« nice upgrade, although heating in 507 was malfuctioning »

enjoyed the upgrade as a platinum member to a Jr suite. Although, the heating in sitting area was unperformed. On forgot to deduct my restaurant bill with the value of a drink (via voucher) and the common reduction of 10% for platinum members. The first was corrected bu checking out. the latter not. The elevator for underground parking was out of service, a bit difficult for guaest with luggage...

AccorHotels certified review
Cayh Couples - 16/11/2017
« Wonderful Hotel »

This is my 2nd time staying at this property. I always have a pleasant stay. Front desk employees very helpful and friendly. Clean rooms. Convent to train station and very large mall ( which includes a grocery and several restaurants) Also short walk to St Stephens Catholic church. Recommend 100%!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cava H., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

AccorHotels certified review
Pls D. N. U. F. P. Business - 16/11/2017

As always, very happy with the friendliness and professionalism of the Novotel Team!

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