Hotel - Novotel Karlsruhe City
Novotel Hotel Novotel Hotel

Novotel Karlsruhe City Hotel

4.5/5 1,177 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,605 reviews

Our guest reviews for Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,177 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
A Couples - 15/01/2019 AccorHotels certified review
« Comfortable and modern »

Normally I don’t like the style of the Novotel hotels, but this one was very slick and modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Lany K. Families - 15/01/2019 AccorHotels certified review
« Great Hotel! »

The day I had to check out, I still had something to do in downtown and also I needed time to pack my things. So I asked the receptionist weather I could have late check out until 2.30 pm. And I was so happy because I could have late check out until 5 pm. Although I didn't stay until 5 because I had to go to Frankfurt to catch my flight, I was satisfied with the service. Big thanks to Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lany K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Alexander Business - 14/01/2019 AccorHotels certified review
« Good »

It was nice, but would you please include slippers into the basic set

Anonymous Business - 09/01/2019 AccorHotels certified review
« Comfortable, clean and polite staff »

Overall, I always enjoy staying at this hotel. The rooms are comfortable, spacious and clean. The little gift on the table is a very sweet addition, I always look forward to finding it. I wish there were larger cups for tea/coffee and not made of paper. I don't want to have a cleaning service every day, just to have the cups replaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasia Z., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Kaush Couples - 03/01/2019 AccorHotels certified review
« Great hotel and location »

I had a great time staying at the hotel. The staff were very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaush D., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Partha Business - 24/12/2018 AccorHotels certified review
« Satisfied »

Will recommend to keep tooth brush, tooth paste and saving kit in the washroom. These are basic requirements for business travellers.

Fabien Families - 22/12/2018 AccorHotels certified review
« Nice vacations »

Very helpful staff, modern hotel with all the amenities we could expect, very good breakfast. We also tried the lunch and were happily surprised. We have a two years old and there was a bed ready for him when we got there, nice!

Rws Business - 22/12/2018 AccorHotels certified review
« Great Hotel »

The staff were very friendly and attentive, they made my stay easy and comfortable. The restuant and bar were excellent. The room was well appointed. My only issue was that it was hard to regulate the temperature of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Ruth Families - 10/12/2018 AccorHotels certified review
« Great stay »

Great stay. All staff were very friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth P., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Kantishna Business - 09/12/2018 AccorHotels certified review
« Very serviceable hotel »

Large rooms, modern, clean, with an excellent restaurant. Only deficiency is the fitness facility. It’s very poor. Just a few cardio machines (one bike, one treadmill, a broken weight machine).

Arild M. Business - 06/12/2018 AccorHotels certified review
« Nice hotel and good service, breakfast and room »

very nice but i kind of slow and oldfashion incheck

Anonymous Business - 06/12/2018 AccorHotels certified review
« Good »

The hotel standard was as expected. Nice and clean and good breakfast. I had to fill in a form (pdf) when I booked. Still I had to fill in more when I arrived. I would prefer to use online solutions instead of attachments in an e-mail.

Anonymous Couples - 26/11/2018 AccorHotels certified review
« Felt comfortable and welcomed »

freindly staff, modern hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter Rudolf T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Traveler E. Solo - 26/11/2018 AccorHotels certified review
« Not enough value for the money »

- Aged bathroom installation (leaky flush, faulty shower faucet), slow standard WiFi/expensive high-speed WiFi, sub-standard breakfast (e.g. compared to Mercure), expensive parking + friendly staff, quiet room (until A/C is running), late check-out

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Böhlert, vielen Dank für die Bewertung Ihres Aufenthaltes bei uns im Novotel Karlsruhe City. Ich bedaure sehr, dass Sie bei uns nicht zufrieden waren und bitte Sie dafür um Verzeihung. Schade, dass auch unser doch oft gelobtes Frühstück nicht Ihren Vorstellungen entsprach. Technische Mängel im Zimmer sind immer unangenehm, dennoch können wir das nicht gänzlich ausschließen. In der Regel besteht jederzeit die Möglichkeit ein Zimmer zu tauschen. Gern hätten wir vor der Anreise den "Meldeschein" bereits vorbereitet. Bei Ihrer Buchung waren jedoch nur, neben dem Namen, die E-Mail Adresse und Telefonnummer angegeben. Ihrem Le Club Profil konnten wir die notwendigen Angaben leider auch nicht entnehmen. Die Garage ist öffentlich bzw. städtisch und gehört nicht zum Hotel. Diese Tarife sind nicht subventioniert und entsprechen ansonsten dem üblichen Niveau für diese Dienstleistung in zentralen Lagen größerer Städte. In Anbetracht der doch günstigen Rate für den Aufenthalt, kann ich persönlich Ihre Anmerkung zum Preis/Leistungsverhältnis nicht ganz nachvollziehen. Alles Gute und herzliche Grüße Axel Hoffmann Direktor

Ken G. Business - 26/11/2018 AccorHotels certified review
« Overall, a pleasant stay. Thanks »

My only complaint concerns the temperature of the room. With the heating system turned on and its thermostat set at the bottom, the room became uncomfortably hot.

Hai T. L. Business - 23/11/2018 AccorHotels certified review
« Good »

It is good hotel

Anonymous Business - 23/11/2018 AccorHotels certified review
« Nice clean and functional room. »

Counter staff were courteous and efficient. Hotel was functional and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thiam Leong John T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 23/11/2018 AccorHotels certified review
« Nice as always »

I enjoyed the stay at your hotel, as always. A minor issue has been the unavailability of the sauna.

Colin Business - 21/11/2018 AccorHotels certified review
« Comfortable & Relaxing »

Upgraded at check in to Suite, which was superb quality and cleanliness were Outstanding, we had a very relaxing evening after a long Journey, to maximise the experience we ordered room service which was quick and the food of high quality. We spent the rest of the evening relaxing ready for the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Anonymous Business - 14/11/2018 AccorHotels certified review
« Sauna and Steam Room out of service »

The stay overall was fine but i was disappointed to not be able to use either the sauna or the steam room. I was told the sauna was out of service but when i went to the spa area the steam room was also cold and there was no staff there to ask.

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