Hotel - Novotel Karlsruhe City
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Novotel Hotel

Novotel Karlsruhe City Hotel

Festplatz 2 
76137  KARLSRUHE
GERMANY

1,005 reviews
TripAdvisor Rating Based on 1,005 reviews
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From 89.00 EUR Non member rate
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7.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 237 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,053 reviews

Our guest reviews for Novotel Karlsruhe City

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,005 reviews
Certificate of excellence 2016
AccorHotels certified review
Anastasia Solo - 11/07/2017
« Great Experience »

This is my first choice hotel, when I am staying in Karlsruhe. This time experience was great as usual: nice people, great service, great facilities. So overall good value for money.

AccorHotels certified review
Stefan Business - 08/07/2017
« Very good, as always! »

Everything went smoothly, from friendly staff to quick checkin and -out, breakfast, bar...

AccorHotels certified review
Anonymous Friends - 02/07/2017

- good service - nice breakfast - modern rooms

AccorHotels certified review
Kauer Business - 26/06/2017
« Best Business Hotel in Karlsruhe »

All good as always

AccorHotels certified review
Dr M. F. B. Business - 25/06/2017
« Good buto needs much more improvements »

The experience was generally good...but surprisingly the housekeeping service could not serve food after 10 pm....also the restaurant did not offer much choices when. Not it comes to menus. During one of my important phone calls...my room phone became dysfunctional and remained do all night....I could not even ring to housekeeping. ...the phone was dead......air conditioning system barely works. ....it needs to be fixed....front desk service was exceptional

AccorHotels certified review
Nils Business - 23/06/2017

Very nice breakfast and room

TripAdvisor certified review
Couples - 23/06/2017
« Great value for money »

Great business hotel in the heart of Karlsruhe. Very nice hotel personnel, friendly, genuinely helpful and customer oriented. Clean and quiet rooms. Will come back and can only recommend. Just construction on surrounding streets is a bit annoying - but not the hotel's fault

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. Thank you for your honest recommendation. We are looking forward to welcoming you again. Sincerely, Axel Hoffmann / General Manager

AccorHotels certified review
Ralph A. S. Couples - 19/06/2017
« A good stay, we always felt welcome. »

As always, the room was great, the experience with the staff was great, and we enjoyed the hotel bar. When we travel to Karlsruhe, the Novotel clearly is our first choice.

AccorHotels certified review
Cliff V. D. R. Business - 15/06/2017
« very nice, only some small negative points. »

Very good. Good bed, good restaurant, nice breakfast asked friendly staff. Negative: - No thermostat shower. - the room smelled a bit duff when I entered. But after starting the airco, it improved fast.

AccorHotels certified review
Marianne F. Solo - 12/06/2017
« Fabulous! »

From the reception to cleaning, your staff members are very professional, courteous and friendly. The restaurant, adjacent, is superb!

AccorHotels certified review
Jan P. Business - 11/06/2017
« duvet, duvet, duvet! »

I'm a 186cm man, a duvet which is 70cm wide does not cover me if I sleep on the side. I don't care that there are two of them on the bed, I was cold each night I stayed there. Oh, and the heating adjustment doesn't work, so I ended up sleeping in a tracksuit. I asked for a queen-size duvet at the reception, or even a blanket that is a decent size, you didn't have any. I'm afraid I will not consider your hotel for any future business trips (and my coworkers share my opinion, we joked all week in the office about the two duvets at Novotel, they even suggested I should get the sawing kit and saw them together)

AccorHotels certified review
Mike S. Business - 04/06/2017
« Nice recovery! »

In the past several years I always had wonderful experiences here. Then I stumbled across a couple unfortunate disappointments. I can say that there were no disappointments and the staff continues to do a very good job. My compliments for taking previous complaints seriously.

AccorHotels certified review
Anonymous Couples - 28/05/2017
« Good »

The first night the air condition is not working and there were flies on the room.

AccorHotels certified review
Daniel Couples - 27/05/2017
« Not Your Average Novotel! »

I have been very impressed with the new generation of Novotel. This one in Karlsruhe was very nice and modern, very tastefully designed. We would definitely recommend it and return to stay when possible.

AccorHotels certified review
Name Business - 26/05/2017
« Below avg »

Boiler broken, warm water very late to come, no signs for parking

AccorHotels certified review
Hans B. Business - 22/05/2017
« smoke room an internet »

bad, despite i was several times in this hotel, they now asked smoke/non-smoke room, I clear said non-smoke, but received a smoke room for 2 days. Even the internet acces was finished after 1 day.

AccorHotels certified review
Benno M. Business - 18/05/2017
« Excellent service and rooms »

Fully satisfied, nothing to complain about

AccorHotels certified review
Anonymous Business - 14/05/2017
« Comfortable& luxury »

Business trip but bath, good(extremely) made it comfortable. Location was good, easy

AccorHotels certified review
Anonymous Business - 29/04/2017

Facility was clean and quiet. Restaurant we very good and quick. Hotel staff was very pleasant and efficient.

AccorHotels certified review
Anonymous Families - 25/04/2017

The room was too warm, the air conditioning didn't work well. If we opened the windows, they let in noise from outside but not enough air to cool down the room. So we slept very badly. Everything else about the hotel was good but when you can't sleep you can't enjoy anything.

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