Hotel - Novotel Karlsruhe City
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Novotel Hotel

Novotel Karlsruhe City Hotel

Festplatz 2 
76137  KARLSRUHE
GERMANY

1,022 reviews
TripAdvisor Rating Based on 1,022 reviews
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From 119.00 EUR Non member rate
From 107.10 EUR Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 237 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,268 reviews

Our guest reviews for Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,022 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
faroh Business - 19/09/2017
« Very nice business hotel. »

Stayed for 6 nights. Very good hotel, clean, great service. The buffet breakfast was extensive. Rooms are spacious and well appointed. Only thing I would suggest is to have the ironing board in the room (and not have to go downstairs). Not sure if it is a European thing but having the ironing in the room would be convenient.

AccorHotels certified review
Mazen Business - 07/09/2017
« pretty good. »

I enjoyed the stay

AccorHotels certified review
Guy C. Business - 02/09/2017
« Always »

I have been staying here since more the 5 years now. it always the best place to stay in Karlsruhe

AccorHotels certified review
Anonymous Business - 01/09/2017
« Very good! »

There were even towels again in the sauna!

AccorHotels certified review
Anonymous Business - 01/09/2017
« Stay fine. Issue with billing. »

The stay was fine. I was greeted appropriately. The room was comfortable, if lacking in power outlets. I enjoyed the express breakfast. However, there was a problem with my final bill that left me with an unfavorable impression. I booked a room for two nights and an express breakfast for myself (1 person) each morning. This was what was confirmed in my email reservation confirmation. However my final bill listed 4 express breakfasts - 2 for each day. The invoice suggested that I follow-up via phone. I have no time to make phone calls. This increased my frustration. I would have preferred an email address that might have been used by my assistant.

AccorHotels certified review
Dieter M. Solo - 31/08/2017
« 1st class as previously »

I use this hotel 5-6 times a year, and I have always been very pleased with the level of service, the quality of the restaurant both for dinner and breakfast, and the comfort of the room. A welcome break on my roadtrip from Sweden to the south of France.

AccorHotels certified review
Guy N. Business - 28/08/2017
« I was very satisfied for the 3rd time I had the pleasure to stay in your hotel ! »

Very enjoying, I was very touched from the friendliness of the staff.

AccorHotels certified review
Joachim Business - 28/08/2017
« great hotel! »

Very nice hotel and friendly personnel. Well situated (basically walking distance from train station; next to zoo, shopping area; walking distance to museums and castle) Nice and clean rooms Good and easy internet connection But rooms at front side can be a bit noisy at night Restaurant, terrace and bar nice

AccorHotels certified review
Eliran A. Business - 22/08/2017
« Great service, good rooms and awesome breakfast »

the staff is nice, check in went smoothly, breakfast was rich and fresh, cleaning was excellent and the business room treats such as nespresso machine and minibar included is a great addition. Things to be aware of - 1. bed are not comfortable enough, you need thicker pillows. Also - i got 2 single beds attached, can't you have one double bed or queen size? Should be standard today... 2. Water pressure in the shower is very low, and hot water wasn't always hot..

AccorHotels certified review
Anonymous Business - 21/08/2017
« Nice hotel and very friendly staff »

I was impressed by the friendly staff at the reception desk.

AccorHotels certified review
Papa J. Business - 18/08/2017
« Just above satisfaction. »

1. Internet connection is very very slow. We have to go to lobby for faster internet. 2. Air conditioner is unable to control. First week is very cold and have to off it tans the last 2 days were extremely warm. Sweating after shower.

AccorHotels certified review
Anonymous Families - 16/08/2017

Very clean and modern, hotel. Very friendly staff and great food. This was a great experience at a very competitive price!!

AccorHotels certified review
Anonymous Business - 04/08/2017
« It was OK »

It was OK. I would recommend a quick check out procedure - just slide the bill under my door or just email it to me - it does not make sense to stay in line to pay. Instructions for connecting to the Internet are not clear - what network am I connecting to, and who do I buy it from. Why not from the Novotel? Little things make the difference - make them happen.

AccorHotels certified review
Jv Business - 21/07/2017
« Very Happy Chap! »

I really enjoyed my stay, room wonderful, Staff fantastic.

AccorHotels certified review
Vc Families - 18/07/2017
« Pleasant stay »

Although the construction outside was a problem (not the hotel's fault) our stay was very nice. The buffet breakfast was excellent and our room was clean and well appointed. Would definitely stay here again and recommend it. Good location to walk to dozens of great places to eat and shop.

AccorHotels certified review
Anastasia Solo - 11/07/2017
« Great Experience »

This is my first choice hotel, when I am staying in Karlsruhe. This time experience was great as usual: nice people, great service, great facilities. So overall good value for money.

AccorHotels certified review
Stefan Business - 08/07/2017
« Very good, as always! »

Everything went smoothly, from friendly staff to quick checkin and -out, breakfast, bar...

AccorHotels certified review
Anonymous Friends - 02/07/2017

- good service - nice breakfast - modern rooms

AccorHotels certified review
K. Business - 26/06/2017
« Best Business Hotel in Karlsruhe »

All good as always

AccorHotels certified review
Dr M. F. B. Business - 25/06/2017
« Good buto needs much more improvements »

The experience was generally good...but surprisingly the housekeeping service could not serve food after 10 pm....also the restaurant did not offer much choices when. Not it comes to menus. During one of my important phone calls...my room phone became dysfunctional and remained do all night....I could not even ring to housekeeping. ...the phone was dead......air conditioning system barely works. ....it needs to be fixed....front desk service was exceptional

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