Hotel - Mercure Hotel Hannover Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Mitte

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4.0/5 522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility.adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

  • 170 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,914 reviews

Our guest reviews for Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 522 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 28/03/2018
« stay was shaded by children running and chatting/laughing in the floors in the morning 2-4 a.m. »

very nice room, very nice, polite, helpful and professional frontdesk, very good restaurant & service. Without the noise at night rating would have been a 10

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Dass Ihre Nachtruhe durch die Gäste gestört wurde tut uns sehr leid. Auch wir hoffen, dass dies nicht mehr vorkommen wird. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Charlène Koch Empfangsmitarbeiterin

AccorHotels certified review
Debra M. U. Business - 28/03/2018
« Welcoming Staff, Good Food & Enjoyable Stay at the Mercure Hotel Hannover Mitte »

I was welcomed every time I entered the hotel - it was a very friendly experience. The front desk staff helped with local recommendations for restaurants. The location was good. A 15 - 20 minute walk to the train station. Front desk was able to summon taxis quickly for me when needed. The room was fresh, clean and comfortable. I enjoyed the breakfasts at the hotel - a nice selection of many food choices. I also enjoyed dinner at the hotel. Very good food. Friendly, helpful staff. Nice room. Good location. I will recommend this hotel to others. Additionally, I appreciate the dedication to the environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Front Desk Agent

AccorHotels certified review
Hayden Business - 08/03/2018
« Breakfast and barstaff not great, shower poor »

Room good Reception staff good location good Shower went from tepid to scolding hot in use. very bad. Think you need better design or thermostats Bar staff rude and non attentive Breakfast really poor, over cooked dried out hot food. Never offered tea or coffee.

AccorHotels certified review
Anonymous Solo - 18/02/2018
« Nice room, friendly people and good service---good job »

I arrived at the hotel; my room was not ready yet, but someone directed me to a place to sit, and someone else got me something to drink. The people at the front desk and in the food area were, without exception, consistently cheerful and helpful; if I had a question, someone had an answer. They really made me feel at home during my stay. I know they aren't hotel staff, but the laundry people were superb too. They got clothes back on time (if not early!), and they did a fine job with permanent press. I have had times when the laundry people have done really poorly. (If you're in the mood sometime, ask me nicely, and I will tell you about two trips to Scotland.... I used the hotel business center instead of my own computer. The computer there was pleasingly fast, and I had no problems with it. I have two humble suggestions for the food department. First, at the breakfast buffet, a Mercure hotel in Düsseldorf puts two pieces of bread or toast in the bacon container. They do a really good job of soaking up the residual bacon grease. The other thing is that some of us want to eat German food in Germany. Why don't local or regional specialties make up at least a quarter of the menu? (Half would be even better!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Webb, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Anonymous Business - 29/01/2018

When we arrive a little bit earlier, it's not allowed to check in earlier than 3:00pm. Should be more flexible. maybe 12:00pm it's fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ping X., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. We offer our guests the possibility to check out until 12, so we start check in at 3pm. I'm sorry that you had to wait. Your day of arrival was at the end of a fair (Domotex) and a lot of guests use the possibility to stay in their room until 12 and then the rooms need to get cleaned. Thank you for sharing your experience, and we hope you will come back, soon. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
S. Business - 25/01/2018
« I am satisfied. »

I am satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr S., wir sind auch satisfied :-) Danke für Ihre Bewertung und ein schönes Wochenende! Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

AccorHotels certified review
Charles Business - 24/01/2018
« Very friendly, knowledgeable and helpful staff in a clean and nice facility. »

Very good and pleased with everything, especially the staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We all are looking forward to seeing you soon! :) Sincerely, Charlene Koch Front Desk Agent

AccorHotels certified review
Steve C. Business - 23/01/2018
« Good stay in a nice hotel »

The rooms are quite well maintained. Cleanliness was good and the staff were quite friendly and helpful. The only criticism would be the expectation of a $50Euro deposit to use an iron?? I haven't encountered that anywhere else and was very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., Thank you for your review of our hotel! We are glad that you enjoyed your stay here. Thank you for your critism about the ironing service. We are very sorry to take such deposits, but we are forced to do so because of past experiences. It is not a question about trustening our guests. :-) Have a nice week. We hope to see you again soon! Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Kim B. Business - 22/01/2018
« Very good. »

Great customer service and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Marcin Business - 21/01/2018

Mercure Mitte am Postkamp is my fav hotel in Hannover since years. Like your service at the bar. Mrs Ewa is very competent and super bartender. Sad that breakfasts are same each day. After 5 days of stay, it is problematic... Do something with it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you also for the breakfast comments. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Soumitra B. Business - 18/01/2018
« Good business visit »

Efficient and friendly service. Comfortable and quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soumitra B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Christopher R. Business - 16/01/2018
« Very good service and rooms »

Very good service and rooms

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., vielen lieben Dank für Ihre Bewertung. Es ist uns immer ein Vergnügen! Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

AccorHotels certified review
Joeb Families - 03/01/2018
« Positive Stay. »

This is was the third Christmas we have stayed at your hotel and it didn't disappoint. We were received well and professionally. Anything we asked for was done in a friendly manner. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Tjm Couples - 02/01/2018
« Perfect »

My wife and I stayed there for two nights as part of a wedding taking place close to the hotel. The staff was friendly, the room was clean and breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Anonymous Couples - 01/01/2018
« Friendly staff »

Very friendly and professional staff. Also the breakfast buffet was excellent. If there was one suggestion I would make it would be that the latte from the machine was not great. Everything else was fantastic especially the honey bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Charles Couples - 30/12/2017
« Comfortable, good location, friendly staff. »

Our stay was very good apart from the fact that the lobby/bar toilets were closed for refurbishment for the first 3 day of our stay so had to go to the room for the toilet. Once re-opened they had done a very nice job. Our room was clean with comfortable beds if a little on the firm side. The staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Arj A. Business - 09/12/2017
« Comfy and homey hotel »

My stay at mercure hotel Hannover mitte is one of my unforgettable experiences of Hannover. It is located near train stations and near an open space where the old medieval church of Hannover is found (with its cemetery). The staff of the hotel are so friendly and helpful. They know the English language well and they are always available for assistance and some small chat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arjan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Anonymous Business - 21/11/2017
« Good »

In room coffee machine did not work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorg B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment regarding the coffee machine; we already changed it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

TripAdvisor review
LOlenick Business - 20/11/2017
« Room looked nice. Smelled terribly of glue/chemical »

The room had definitely been renovated and looked nice; however, there was a strong smell of glue residue/off-gas in the hallway infront of the room (542), as well as inside the room, it had a fairly strong smell of chemical (assuming something related to the renovation), with it being significantly stronger in the washroom.

AccorHotels certified review
R G. Business - 14/11/2017
« Pleasant, clean, quiet hotel, very friendly staff. »

Room was clean, well kept, with a nice view, and quiet. Just a bit small. Very friendly personell at reception, bar and breakfast room. Enjoyed the free drink, but the selection was limited.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Gimnich, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

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