Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,647 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified (in cooperation with SGS Fresenius); Safe getaway with us

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,647 reviews

TripAdvisor Rating  4.0/5  659 reviews

Certificate of excellence 2023

Nice hotel, centrally located

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

Everything was just nice, nothing to complain about.

Lieber Chris, vielen Dank für Ihre freundliche Bewertung unseres Mercure Hotel Hannover Mitte. Es freut uns zu hören, dass Sie mit unserem Hotel zufrieden waren und dass Ihnen die zentrale Lage gefallen hat. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Jounes Mabrouk Assistant General Manager

Well located

Customer review rating 4.0/5

Anoop W. Business - Confirmed reviews ALL

Very friendly staff

Liebe Anoop, vielen Dank für Ihre Bewertung unseres Mercure Hotel Hannover Mitte. Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat. Unser Team legt großen Wert auf Freundlichkeit und hilfsbereiten Service. Mit freundlichen Grüßen, Jounes Mabrouk Assistant General Manager

Hotel good, facilities good, staff friendly, system not OK

Customer review rating 4.0/5

T. Business - Confirmed reviews ALL

I appreciate that the hotel is taking steps to be greener, but please do not implement solutions that are not robust. I was there, I asked for the check out, I was told “don’t worry it will be sent by mail”. I confirmed which e-mail, and they mentioned the correct e-mail address. One day later I had to send a reminder to ask for the invoice because I didn't receive anything. I don’t like to waste my time coming back for something I should have received on the spot when I checked out...

Dear T., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Hannover Mitte. We appreciate your positive comments about our hotel, facilities, and friendly staff. We apologize for any inconvenience caused regarding the issue you experienced with our checkout system. We understand your frustration and we apologize for the inconvenience it caused you. We strive to provide efficient and reliable service, and we apologize for falling short in this instance. Your feedback has been noted, and we will take it into account as we continuously work to improve our systems and processes. Once again, we apologize for any inconvenience caused and we appreciate your understanding. Should you have any further concerns or require any assistance, please do not hesitate to contact us. Warm regards, Jounes Mabrouk Assistant General Manager

Great locatiom

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Lovely staff

Dear valued guest, Thank you for choosing Mercure Hotel Hannover Mitte for your stay. We appreciate your kind words about our great location and lovely staff. We will continue to strive for excellence and hope to welcome you back soon. Warm regards, Jounes Mabrouk Assistant General Manager

Pleasant

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Clean, adequate, lots of hot water, very helpful staff.

Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at Mercure Hotel Hannover Mitte. We appreciate your kind words regarding the cleanliness of our property, the availability of hot water, and the helpfulness of our staff. Your satisfaction is our top priority, and we are delighted that we met your expectations. We look forward to welcoming you back in the future. Best regards, Jounes Mabrouk Assistant General Manager

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Other web-users rate our hotel

  • 610 reviews 9.4/10 Location
  • 942 reviews 7.3/10 Room
  • 904 reviews 9.2/10 Service
  • 30 reviews 5.3/10 WiFi
  • 599 reviews 8.9/10 Breakfast
  • 456 reviews 6/10 Comfort
  • 426 reviews 7.6/10 Cleanliness
  • 158 reviews 4.4/10 Value

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