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Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Mitte

4.0/5 549 reviews
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33 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 19 Services
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Mercure Hotel Hannover Mitte

Mid-scale hotel for business trips or leisure

"Good hospitality is easy to define: When the guest leaves the hotel happier than when he arrived." This is the daily motivation for me and my team. With this in mind: Welcome!

Mr Serge CAURANT, Hotel Manager

Newly renovated, the Mercure Hotel Hannover Mitte is in the heart of Hanover, yet in a quiet location right next to a park. The lively city with its generous pedestrian zone and the idyllic old town are just a few minutes' walk away. The event area on the 6th floor is ideal for meetings and offers a fantastic view across the rooftops of the city. The 7 meeting rooms of our CCH-certified hotel are suitable for events for up to 120 people.

The new culinary program "RELAX - Food, Drinks & You" at the Mercure Hotel Hannover Mitte is all about the enjoyment of deliciously simple food and great drinks in a cozy atmosphere.

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Hotel extras
  • Homely atmosphere in the bar and lobby thanks to our "Relax" concept
  • Seven conference rooms on the sixth floor, high above the city's rooftops
  • 170 modern rooms in the very center of Hanover
  • 70 underground parking spaces and 30 outdoor parking spaces (charges apply)
  • In a quiet location right next to a park
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Self service business centre
See all services

Hotel location

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Mercure Hotel Hannover Mitte

Postkamp 10
Niedersachsen
30159
HANNOVER
GERMANY

Tel: (+49)511/473900
Fax: (+49)511/47390100
Check-in from 15h00
Check out up to 12h00
Access and transport
  • BUS : 128/134, Am Klagesmarkt
  • U 11 : U 11 , Christuskirche
  • U4 U5 : U4, U5, Steintor
  • U6 : U6, Christuskirche
  • Line 10 : Line 10, Steintor
  • HAMBURG At 140km / 87 miles
  • HANNOVER At 12km / 7.46 miles
  • A2 / A7 HANNOVER NORD At 6km / 3.73 miles
  • HAUPTBAHNHOF At 1km / 0.62 miles

GPS : 52.380129, 9.729856

Our rooms

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility.adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

6 photos
Standard Room with queensize bed

Standard Room with queensize bed

Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they feature a queen-size bed, comfortable seating, a functional desk space with free WIFI, air conditioning, a safe and a bathroom with shower and hairdryer.

Standard Room with twin beds

Standard Room with twin beds

As well as a TV and telephone, our Standard Rooms feature a double bed, comfortable seating, a functional desk space with high-speed Internet access (surcharge) and free WIFI, air conditioning, safe and a bathroom with shower and hairdryer.

Privilege Room with queen-size bed and armchair

Privilege Room with queen-size bed and armchair

Privilege Rooms for added comfort: VIP bathroom including bathrobes, non-alcoholic drinks from the minibar and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.

Privilege Room with twin beds and armchair

Privilege Room with twin beds and armchair

Privilege Rooms for added comfort: VIP bathroom including bathrobes, non-alcoholic drinks from the minibar and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.

  • 170 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
Room Bathroom Security Room service
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

RELAX - FOOD Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Enjoy a glass of our selected wines in a cozy and homely atmosphere and discover our cold cuts from the Berkel machine in our "Relax" bar. The name says it all. We look forward to seeing you!

See all our restaurants and bars

Your meetings and events

Mercure Hotel Hannover Mitte Meeting Room

Our meeting rooms

  • Number of meeting rooms: 11
  • Maximum size: 153 m²
  • Maximum capacity: 130
  • Maximum banquet capacity: 8
Find out more
4.4/5 AccorHotels Rating 2,166 reviews

Our guest reviews for Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 549 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael Business - 07/10/2018 AccorHotels certified review
« Great place to stay and awesome staff »

Awesome bar staff helped me to order dinner with delivery service and served in bar with drinks - very helpful and very exceptional. Highly recomnended :-)

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Bis nächste Woche! Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

Terry Couples - 06/10/2018 AccorHotels certified review
« Very positive. »

It was wonderful. The hotel was convenient. The staff were excellent. They helped us plan activities and suggested places we should visit. They we're interested in how we got on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry S., thank you very much for your stay and your feedback. It is nice to read that you felt that comfortable in our hotel. I apologize for the missing welcome drink voucher. Of course you would have been eligible to get 2. I credited 600 points to your account to show you we are sorry. We hope to welcome you again, soon. Sincerely, Julia Neubrand Front Office Manager

Anonymous Business - 23/09/2018 AccorHotels certified review
« Alles prima. »

Business Trip

Jim V. Business - 13/09/2018 AccorHotels certified review
« Excellent choice »

Hotel is conveniently located, staff is friendly, courteous and helpful. Rooms are clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James V., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. Thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistant Front Office Manager

Tim G. Business - 12/09/2018 AccorHotels certified review
« Stay from the 10th to the 11th @ Hannover Mitte »

I like to stay at this particular hotel since it is greatly located downtown Hannover. This time I received a nice and big room. During the night I woke up every hour or so due to hammering noises that were not allocate able. Therefore I was very tired the next day and didnt feel rested at all..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim Christopher G., thank you for your stay and your feedback. I am very sorry that your sleep has been disturbed. Unfortunately we still cannot explain where this noise came from. I hope your next stay will be as relaxing as usual. With kind regards from Hannover Julia Neubrand Front Office Manager.

Anonymous Business - 05/09/2018 AccorHotels certified review
« An overall good hotel but not perfect »

I have stayed at this hotel a few times and come back for the central location, the cleaniness, the breakfasts with great variety and the overall good value. Unfortunately every stay comes with little flaws. Last tine it was the Wifi signal strength, this time a persistently bad odor from the bathroom, probably shower drain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volker H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course we will check the odor and WIFI signal in your last room - sorry for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Assistamt Front Office Manager

Tetiana V. Friends - 27/08/2018 AccorHotels certified review
« Excellent »

Nice view, tasteful tea in the room, my friend had cofee and she said ut was even better than in some cafes in the city, warm blanckets as it was really cold outside and very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tetiana V., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

Miguel Solo - 16/05/2018 AccorHotels certified review
« Agradable »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Front Desk Agent

Anonymous Couples - 15/05/2018 AccorHotels certified review
« Good environment, but small rooms »

It was a good experience, but since we were two people and mainly staing indoors, the room was small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

Travellery137 Business - 10/05/2018 AccorHotels certified review
« Recommendable hotel »

Modern, clean, quiet and friendly. A good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau L., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Über Ihre lobenden Worte freuen wir uns riesig. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Charlène Koch Empfangsmitarbeiterin

Anonymous Business - 28/03/2018 AccorHotels certified review
« stay was shaded by children running and chatting/laughing in the floors in the morning 2-4 a.m. »

very nice room, very nice, polite, helpful and professional frontdesk, very good restaurant & service. Without the noise at night rating would have been a 10

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Dass Ihre Nachtruhe durch die Gäste gestört wurde tut uns sehr leid. Auch wir hoffen, dass dies nicht mehr vorkommen wird. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Charlène Koch Empfangsmitarbeiterin

Debra M. U. Business - 28/03/2018 AccorHotels certified review
« Welcoming Staff, Good Food & Enjoyable Stay at the Mercure Hotel Hannover Mitte »

I was welcomed every time I entered the hotel - it was a very friendly experience. The front desk staff helped with local recommendations for restaurants. The location was good. A 15 - 20 minute walk to the train station. Front desk was able to summon taxis quickly for me when needed. The room was fresh, clean and comfortable. I enjoyed the breakfasts at the hotel - a nice selection of many food choices. I also enjoyed dinner at the hotel. Very good food. Friendly, helpful staff. Nice room. Good location. I will recommend this hotel to others. Additionally, I appreciate the dedication to the environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Front Desk Agent

Hayden Business - 08/03/2018 AccorHotels certified review
« Breakfast and barstaff not great, shower poor »

Room good Reception staff good location good Shower went from tepid to scolding hot in use. very bad. Think you need better design or thermostats Bar staff rude and non attentive Breakfast really poor, over cooked dried out hot food. Never offered tea or coffee.

Anonymous Solo - 18/02/2018 AccorHotels certified review
« Nice room, friendly people and good service---good job »

I arrived at the hotel; my room was not ready yet, but someone directed me to a place to sit, and someone else got me something to drink. The people at the front desk and in the food area were, without exception, consistently cheerful and helpful; if I had a question, someone had an answer. They really made me feel at home during my stay. I know they aren't hotel staff, but the laundry people were superb too. They got clothes back on time (if not early!), and they did a fine job with permanent press. I have had times when the laundry people have done really poorly. (If you're in the mood sometime, ask me nicely, and I will tell you about two trips to Scotland.... I used the hotel business center instead of my own computer. The computer there was pleasingly fast, and I had no problems with it. I have two humble suggestions for the food department. First, at the breakfast buffet, a Mercure hotel in Düsseldorf puts two pieces of bread or toast in the bacon container. They do a really good job of soaking up the residual bacon grease. The other thing is that some of us want to eat German food in Germany. Why don't local or regional specialties make up at least a quarter of the menu? (Half would be even better!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

Anonymous Business - 29/01/2018 AccorHotels certified review

When we arrive a little bit earlier, it's not allowed to check in earlier than 3:00pm. Should be more flexible. maybe 12:00pm it's fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ping X., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. We offer our guests the possibility to check out until 12, so we start check in at 3pm. I'm sorry that you had to wait. Your day of arrival was at the end of a fair (Domotex) and a lot of guests use the possibility to stay in their room until 12 and then the rooms need to get cleaned. Thank you for sharing your experience, and we hope you will come back, soon. Sincerely, Julia Neubrand Front Office Manager

S. Business - 25/01/2018 AccorHotels certified review
« I am satisfied. »

I am satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr S., wir sind auch satisfied :-) Danke für Ihre Bewertung und ein schönes Wochenende! Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

Charles Business - 24/01/2018 AccorHotels certified review
« Very friendly, knowledgeable and helpful staff in a clean and nice facility. »

Very good and pleased with everything, especially the staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We all are looking forward to seeing you soon! :) Sincerely, Charlene Koch Front Desk Agent

Steve C. Business - 23/01/2018 AccorHotels certified review
« Good stay in a nice hotel »

The rooms are quite well maintained. Cleanliness was good and the staff were quite friendly and helpful. The only criticism would be the expectation of a $50Euro deposit to use an iron?? I haven't encountered that anywhere else and was very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., Thank you for your review of our hotel! We are glad that you enjoyed your stay here. Thank you for your critism about the ironing service. We are very sorry to take such deposits, but we are forced to do so because of past experiences. It is not a question about trustening our guests. :-) Have a nice week. We hope to see you again soon! Sincerely, Julia Neubrand Empfangsleitung

Kim B. Business - 22/01/2018 AccorHotels certified review
« Very good. »

Great customer service and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

Marcin Business - 21/01/2018 AccorHotels certified review

Mercure Mitte am Postkamp is my fav hotel in Hannover since years. Like your service at the bar. Mrs Ewa is very competent and super bartender. Sad that breakfasts are same each day. After 5 days of stay, it is problematic... Do something with it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you also for the breakfast comments. Sincerely, Julia Neubrand Empfangsleitung

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