Hotel - Mercure Hotel Hannover Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Mitte

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4.0/5 503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility.adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

  • 170 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,777 reviews

Our guest reviews for Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Joeb Families - 03/01/2018
« Positive Stay. »

This is was the third Christmas we have stayed at your hotel and it didn't disappoint. We were received well and professionally. Anything we asked for was done in a friendly manner. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Tjm Couples - 02/01/2018
« Perfect »

My wife and I stayed there for two nights as part of a wedding taking place close to the hotel. The staff was friendly, the room was clean and breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Anonymous Couples - 01/01/2018
« Friendly staff »

Very friendly and professional staff. Also the breakfast buffet was excellent. If there was one suggestion I would make it would be that the latte from the machine was not great. Everything else was fantastic especially the honey bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Charles Couples - 30/12/2017
« Comfortable, good location, friendly staff. »

Our stay was very good apart from the fact that the lobby/bar toilets were closed for refurbishment for the first 3 day of our stay so had to go to the room for the toilet. Once re-opened they had done a very nice job. Our room was clean with comfortable beds if a little on the firm side. The staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Arj A. Business - 09/12/2017
« Comfy and homey hotel »

My stay at mercure hotel Hannover mitte is one of my unforgettable experiences of Hannover. It is located near train stations and near an open space where the old medieval church of Hannover is found (with its cemetery). The staff of the hotel are so friendly and helpful. They know the English language well and they are always available for assistance and some small chat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arjan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Anonymous Business - 21/11/2017
« Good »

In room coffee machine did not work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorg B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment regarding the coffee machine; we already changed it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

TripAdvisor review
LOlenick Business - 20/11/2017
« Room looked nice. Smelled terribly of glue/chemical »

The room had definitely been renovated and looked nice; however, there was a strong smell of glue residue/off-gas in the hallway infront of the room (542), as well as inside the room, it had a fairly strong smell of chemical (assuming something related to the renovation), with it being significantly stronger in the washroom.

AccorHotels certified review
R G. Business - 14/11/2017
« Pleasant, clean, quiet hotel, very friendly staff. »

Room was clean, well kept, with a nice view, and quiet. Just a bit small. Very friendly personell at reception, bar and breakfast room. Enjoyed the free drink, but the selection was limited.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Gimnich, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Mitte. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

AccorHotels certified review
Jörg W. Business - 12/11/2017
« ---- »

Katastrophe

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., vielen Dank, dass Sie sich nach Ihrem Aufenthalt die Zeit genommen haben uns zu bewerten. Gerne würde ich erfahren was Sie zu Ihrer Bewertung führt. Herzlichen Dank im Voraus für Ihr Feedback. Mit herzlichen Grüßen Julia Neubrand Empfangsleitung

AccorHotels certified review
Norbert K. Couples - 07/11/2017

alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norbert K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Steve C. Business - 06/11/2017
« Steve C. »

Excellent! I had a very warm welcome from Charlene on the front desk. I love your new style reception area at the Mercury in Hannover Mitte, as well as the rooms. Well done! Regards Steve

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

AccorHotels certified review
Frank R. Business - 26/10/2017
« Hanover business trip »

Excellent service, friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank Rubin, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Empfangsleitung

TripAdvisor review
Piotrek911 Business - 25/10/2017
« Please improve fast check out »

The hotel is good and the staff is helpful but why I need to produce 10 mails to get the right invoice? Please improve the fast check out invoicing, otherwise is not fast anymore. Room, breakfast and Location are very good.

AccorHotels certified review
Monica C. Business - 14/10/2017
« meet my expectations »

good conditions for accommodation, good services, good position - near to city center

AccorHotels certified review
Mario A. Business - 09/10/2017
« Good business visit to Hannover »

It is the 4th time I say in this hotel and I like it very much that it feels like home when I am in Hannover.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Senior A., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Hotel Hannover Mitte. Es siempre un placer recibir comentarios positivos. Esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Julia Neubrand Empfangsleitung

AccorHotels certified review
Marco Business - 29/09/2017
« Excellent »

Everything perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Juan J. V. Business - 18/09/2017
« grata »

Grata

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erick E., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Andreas B. Friends - 11/09/2017
« Nice and clean. »

Nice and well maintained hotel, would stay again if in Hannover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

AccorHotels certified review
Frank R. Business - 10/09/2017
« It is always a plasure staying with you. It would have been 10 points, if the coffee machine in the room were not damaged. »

As always very friendly and service oriented stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr R., es ist auch always a pleasure Sie im Haus zu haben :-) Danke für Ihr Feedback und wir hoffen natürlich dass der Aufenthalt ab 25. September 2017 nicht Ihr letzter sein wird. Wenn doch: Alles Liebe vom ganzen Team und wir hoffen, dass Sie Ihr Weg doch wieder einmal zu uns führt. Mit herzlichen Grüßen aus Hannover Julia Neubrand Empfangsleitung

AccorHotels certified review
Nick R. Couples - 14/08/2017
« Great location, really good service »

We only stayed a short while, two nights, but the room was immaculate, the bed was really comfortable and the service staff were really friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nickolas R., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Neubrand Front Office Manager

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