Hotel - Novotel Hannover
Novotel Hotel Novotel Hotel

Novotel Hannover Hotel

4.0/5 707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 205 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 24 family rooms
  • 4 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,117 reviews

Our guest reviews for Novotel Hannover

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 707 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Frederick V. N. Business - 01/11/2018 AccorHotels certified review
« Lovely stay. Very good Location »

Very happy staying here. Good breakfast, comfortable beds. clean rooms. Also it is very close to the metro station. loved staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van N., thank you so much for your lovely feedback! We are thrilled by your comments, and hope very much to welcome you back again soon! With kind regards, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Steven G. Business - 31/10/2018 AccorHotels certified review
« Not great »

Not a very good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven G., we are very much appreciate your feedback regarding your stay at the Novotel Hannover. I'm really sorry that you had that bad experience with our staff and hotel inventory. Moreover I want to apologize that your didn´t get a voucher for a free drink at the hotel bar. We hope you will give us the chance to show you the opposite of this behavior! Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

DawnLorraine2013 Business - 30/10/2018 TripAdvisor review
« Pleasant stay »

Great hotel for Business visit and to get around Hannover. Staff welcoming, room very nice with lovely view of the forest. Bar staff have great attitude, drinks and nibbles excellent. Restaurant food very good. only complaint is that bed was a bit hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DawnLorraine2013, thank you very much for taking the time to leave us such a brilliant review. We truly appreciate your great comments, and I hope to have the chance to welcome you back again soon! With kind regards Jennifer Pozorski Assistant Front Office Manager

Continental T. (. E. Business - 29/10/2018 AccorHotels certified review
« Satisfied Customer for both Lodging and Conference Facilities »

My stay was very comfortable and the staff was extremely attentive and responsive to my needs. The hotel(lodging) and business conference services were excellent. Your facilities -- guest room, conference room and dining areas were well maintained and more than adequate for our needs.

Anonymous Business - 26/10/2018 AccorHotels certified review
« The experience was mediocre. I would most likely choose a different hotel in the future. »

The hotel business center was no functioning properly and I couldn't print a simple business document. Secondly, the housekeeping services are no longer available after 3pm. Thirdly the elevators operated at a snails pace. Fourthly, the hotel was in flexible on not permitting the guest to check out one day early on a seven day stay. While I understand that the booking on the website apparently didn't allow for this, any hotel guest who has financially committed to spending 7 days in a hotel in my opinion should have some negotiating flexibility to leave one day early without being charged if he has an emergency or his business finishes early. I regularly travel internationally for weeks at a time, and this unwillingness to be flexible tells me that I should choose to stay elsewhere in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., thank you for taking the time to tell us about your experience at the Novotel Hannover. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In our business corner is the computer broken, that’s why you where unable to print during your stay. However, you could have send the document to reception by mail. Then we would have printed this for you. Our Housekeeping is available after 3pm, but not to clean the rooms. It is possible to check out earlier, but it depends on the rate you booked. In your case, you have booked an early bird rate, this rate is nonrefundable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Philuk Business - 25/10/2018 AccorHotels certified review
« Wonderful - apart from Breakfast »

I have stayed at this hotel on business many times and always have a very comfortable stay. I was able to check into my spotlessly clean, light and airy room a little early and although I was on business and wasn't in the hotel too much, it met my expectations. Bar service and a late night pizza was excellent as always. Breakfast was a slightly different matter. I went down at 8:45am on my first morning to be met by a dining room full of uncleared tables with a couple of tables marked reserved. There were no staff around so I cleared some plates from a used table and sat at an unused place. I ate some fruit from the buffet but no staff came near me and the entire experience was so unpleasant that I got a croisssant and a coffee from the foyer and ate that instead. I am not sure that I would bother booking breakfast in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., we very much appreciate your feedback regarding your stay at the Novotel Hannover. I'm really sorry to read that you had such problems with our service staff. I want to apologize for their behaviour. Of course I will send on this to my service manager. We hope that you will give us the change to show you the opposite of this behaviour. Hopefully we will have the pleasure to welcome you again in the near future. Kind regards Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Michael Business - 20/10/2018 AccorHotels certified review
« Disappointing how loyal customers are treated »

Disappointing how you treat loyal customers that spend one third of their life (>120 days per year) in your hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., thank you very much for taking the time to leave us a review following from your recent stay. I was naturally very sorry to hear some of your points of feedback, however, all guest comments are important to us, and we will be working hard to look into the aspects mentioned. We look forward to welcome you in November and hope your stay will be more pleasant as the last one. Warm regards, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Anonymous Business - 17/10/2018 AccorHotels certified review
« Good quality, modern rooms and good service with friendly staff »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., thank you so much for your brilliant feedback following from your stay with us. I am pleased you enjoyed your visit, and I hope very much we will have the chance to welcome you back again soon! Warm regards, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Augustine Friends - 14/10/2018 AccorHotels certified review
« Fantastic service overall »

Rooms were great apart from the non effective air-con. Check-in could have been more smoother. Confusion arose due to charging multiple cards despite one card being used to make the booking. Breakfast was expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., thank you so much for your feedback following from your stay with us at Novotel Hannover. I am so pleased you enjoyed your visit. We have a dual system for the warm and cold air. As no one expected such a high temperature in October we have the warm heat switch on. I hope very much, that we will have the chance to welcome you back again soon! With kind regards Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Nadezda Business - 10/10/2018 AccorHotels certified review
« Good option for stay »

The breakfast was perfect, but the coffee from coffee machine is awful, but there is an option to ask for the coffee in the pot. There is nothing special in the room, but it’s comfortable. One annoying thing that my bed was always made in such way that the blanket was put between matters and bed itself, even I was taking it iut everytime. The internet is good enough to be able to work from the hotel if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E., many thanks for your outstanding feedback. It was wonderful to read that you enjoyed your visit. I want to apologize that you had cirumstances with our coffee and beds. We hope that we can welcome you back to the Novotel Hannover, in the future. Sincerely, Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Hilary R. Friends - 09/10/2018 AccorHotels certified review
« Not as expected »

I informed the hotel that I had a walking mobility issue. The room given was at least 200 Yard’s from the lift. We had colleague with us with no issue the same standard room and very near the lift less than 20 yards. Also we had an issue with the bathroom smelling stench. We had to ask twice for the room to be refreshed we specifically asked fir bleach, they look at us like they don’t understand. This wad very disappointing. In the spa there was water flies in the shower area, you must have a problem with the water system as another colleague had her room flooded with sewage and stench in her room too. Not very impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., thank you very much for taking the time to leave us a review following from your recent stay. I was naturally very sorry to hear some of your points of feedback, however, all guest comments are important to us, and we will be working hard to look into the aspects mentioned. I do agree, that my kolleague on check in shoud have given you a room close to the lift. Asspeciall if you mentiont your walking mobility. Our technican fixed the smelling problem in the bathroom after your check out. We would love the opportunity to look after you again. Warm regards from Germany Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Eva B. Couples - 06/10/2018 AccorHotels certified review
« hollyday in germany »

it was okay maybee a litte more information on the disk when we came about the car parking the breakfast time ..big differenc if you where german or from other nationalitet.. we fell it very most we book a ekstra night on the disk ...it was very expensive that about booking.com why??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. b., we very much appreciate your comments regarding your stay at the Novotel Hannover. We offer the same rate in the hotel then Booking.com. offers on the website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Anonymous Solo - 15/09/2018 AccorHotels certified review

Nice room and comfortable stay, wifi codes were valid for 24 hours so had to go back and renew the codes, no bottle of water in premium room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., we are very grateful for all the feedback we receive and appreciate the time you have taken to recognize out hotel. We are very fortunate with the regards to your stay. We hope that we can welcome you back to the Novotel Hannover in the future. Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Michael M. Business - 09/09/2018 AccorHotels certified review
« Staff seemed to be exhausted and not friendly »

It was okay, not very special

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hannover die Zeit genommen haben, uns zu bewerten und bedauern zutiefst, dass Sie sich bei uns nicht willkommen gefühlt haben. Hierfür möchte ich mich bei Ihnen Entschuldigen. Die Hotels der Marke Novotel setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Anonymous Business - 04/09/2018 AccorHotels certified review
« Comfortable, pleasant staff »

Service very slow at dinner, therefore did not have time to order second course Room very clean & comfortable Gym facilities poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., we very much appreciate your comments regarding your stay at the Novotel Hannover. I am sorry, that the service in the restaurant was so slow, that you did not had time to order a second course. We woulkd be happy to welcome you back soon again. With kind regards, Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr B., vielen herzlichen Dank für Ihr positives Feedback. Wir freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten und Sie sich rundherum wohl und gut betreut gefühlt haben. Kommen Sie bald wieder - wir freuen uns auf Sie. Mit herzlichen Grüßen Jennifer Pozorski Ass. Front Office Manager Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Anonymous Business - 28/08/2018 AccorHotels certified review

Friendly and supportive staff 24/7 and great to have a rental bike via the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., wow, a review like this is exactly what we are aiming for! Thank you for the glowing recommendation of all the aspects of the hotel and of course the staff. We can`t thank you enough for this wonderful review and hope to welcome you back soon again. Kind regards Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Christopher Couples - 27/08/2018 AccorHotels certified review
« Enjoyable stay »

Relaxing

Morgan Families - 27/08/2018 AccorHotels certified review
« Perfect staff »

Very surpised by the staff attention and care, also the quality of the accomodation, for sure an experience to repeat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., many thanks for your outstanding feedback. It was wonderful to read that you enjoyed your visit. We are very fortunate with the regards to our friendly staff. We hope that we can welcome you back to the Novotel Hannover, in the future. Kind regards Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Sven Friends - 27/08/2018 AccorHotels certified review
« Overall very pleasant stay »

Overall, the stay was very pleasant. The room was nice with all the necessary amenities and spotlessly clean and spa area (jacuzzi/sauna) was nice and clean as well. Breakfast was rather expensive but actually quite good. For private trips I would come back again. Just two smaller things: at the checkin, there should have been one more person temporarily, because the only receptionist was handling a difficult case, which increased the waiting time for the other people in line. And one absolute no-go is to charge extra for premium WiFi - in the year 2018, this is completely unacceptable for me (no matter whether it's 1 Euro or 15 Euro extra charge), so in case of a business trip, for this reason alone, I would not come back, as I don't want to support this kind of policy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., many thanks for your outstanding feedback. It was nice to read that you had a pleasant stay. Moreover I want to say sorry for your waiting time by the check in. That isn´t our standard that the guest had to wait so long. Kind regards Julia Magotsch Front Office Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

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