Hotel - Novotel Freiburg am Konzerthaus
Novotel Hotel Novotel Hotel

Novotel Freiburg am Konzerthaus Hotel

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4.0/5 1,672 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 87.40 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Croquet
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 219 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,507 reviews

Our guest reviews for Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,672 reviews
TripAdvisor review
carmelsherry Family - 11/10/2017
« comfortable hotel »

nice and comfortable hotel in a very good place in the city. nearby the shopping area and the market. good breaKfest and freindly staff. the room was big and comfotable with free minibar and coffeemaker

AccorHotels certified review
Sherry Families - 10/10/2017
« nice hotel »

very good location, 5 min walk from the old town and the market. big room for family with free minibar and nespresso. good breakfest and also good parking.

AccorHotels certified review
Chris W. Business - 09/10/2017
« Comfortable and convenient »

Facilities were comfortable at the level of the hotel

AccorHotels certified review
Anonymous Business - 08/10/2017
« Central location in Freiburg »

Good reception welcoming freindley

AccorHotels certified review
Imelda Families - 08/10/2017
« Family friendly place to stay in freiburg »

We love the attention if staff for children. There is a play area and a welcome kit for our 4 year old. The hotel is a few minutes walk to the center.

AccorHotels certified review
Simon H. Business - 06/10/2017
« Simon's trip »

Staff polite and helpful. Room comfortable and fit for purpose. Good location

AccorHotels certified review
Anette V. Business - 03/10/2017
« Fatigue »

One example describes it (= the so called service experience) all: when I asked do you have a gym, the answer was NO. So, no word about the pool or any jogging paths. If I had commented on this, the very very German receptionist would have said "you did not ask about the pool". FCK attitude!

AccorHotels certified review
Billy S. Couples - 02/10/2017
« LIKE HOME FEELING »

ALL HOTEL STAFFS ARE VERY HELPFUL. I LIKE TO COME BACK AGAIN.

AccorHotels certified review
Trond Business - 01/10/2017
« Good »

clean rooms, quiet, good breakfast

AccorHotels certified review
George N. Couples - 26/09/2017
« Very well situated »

Large spacious well equipped room and staff very helpful

AccorHotels certified review
Prof D. M. Business - 25/09/2017
« Difficult communication with reception during check out »

The receptionist has difficulty in handling things, panic, unfriendly and hopeless. He might not speak English, trainee or both. Even handling my membership card, he does not know and it was not. I do not think my stay was recorded as member.

AccorHotels certified review
Niels E. K. Business - 21/09/2017
« Cancellation policy »

I had to pay 90 % of the room price and for breakfast for two days, although I cancelled 4-5 days before those days.

AccorHotels certified review
Sulaiman A. Families - 17/09/2017
« Everything was excellent from the time we checked in to out the door. »

I really appreciate the support and the kindness of the front desk staff. They helped in finding connecting rooms, advised me with attractions locations. And of course the cleanest of the rooms.

AccorHotels certified review
I. A. Couples - 17/09/2017
« Good services and friendly staff. »

I enjoyed my stay.

AccorHotels certified review
Jan H. Families - 16/09/2017
« Very nice downtown hotel »

We have been staying at the Novotel Freiburg whenever we visit our old hometown for several years. The staff is friendly, rooms are nice and clean, and the location is unbeatable. The hotel is also very kid-friendly and always has a small surprise for our two young kids. On our last stay, our room ("superior") was significantly nicer than on previous stays. Not sure if they did some major upgrades or if this just happened to be a better room. There can be an odd smell in the lobby, which I suspect is the fault of Freiburg's sewer system rather than the hotel's. Not a big deal in any case. We will gladly come back to Novotel Freiburg as long as they continue to do the excellent job they do.

AccorHotels certified review
Pat Couples - 11/09/2017
« Good value for money in a hotel that was well-situated. »

It was a relatively nice room in a hotel that close to the old quarter. Parking was very convenient and the check-in staff were courteous and well-informed. It was a good overall experience.

AccorHotels certified review
C. Families - 11/09/2017
« Perfect »

Great location

AccorHotels certified review
Margaret Couples - 07/09/2017
« 3 night stay in Freiburg »

Great location for us near the train station. Very friendly staff & good accommodation

AccorHotels certified review
Anonymous Business - 06/09/2017
« My new home »

The best place in Freiburg - close to the train station but not laud at all. I simply love the bed and pillow. Nice to have a bath, an air conditioner, a pool and a sauna. Breakfast is gorgeous!

AccorHotels certified review
Christian Business - 06/09/2017
« Friendly staff, spaciouis, cosy rooms, good service »

TZhe hotel has a perfect location, right at the entrance of the city, not too far from tjhe highway and idella located within the city center. Rooms are modern, spacious, yet cosy. Staff is very friendly and the breakfast offers a huge choice from the buffet

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