Hotel - Novotel Freiburg am Konzerthaus
Novotel Hotel Novotel Hotel

Novotel Freiburg am Konzerthaus Hotel

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4.0/5 1,700 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Croquet
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 219 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,780 reviews

Our guest reviews for Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,700 reviews
AccorHotels certified review
Christina S. Solo - 05/12/2017
« Comfortable »

The hotel was located in an ideal location. It was comfortable and clean, and the staff was professional and courteous.

TripAdvisor review
Business - 05/12/2017
« Excellent for business stays - well done! »

Good location, clean, welcoming and good breakfast. I appreciated the tables and stools outside, for smokers like me, at least I had somewhere where to sit and enjoy a pipe and a drink after a day's work. I you would be able to provide some kind of outside heating... :) The pool also helped to relax!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the great review on the location, cleanliness and our breakfast. We are glad that you were satisfied with our outside area. Your suggestion for an outside heating is a very good idea, I will forward it to the relevant department. Thank you for that! My team and I look forward to welcoming you again soon on your next visit in Freiburg. Best regards, Xavier Chanrion General Manager

AccorHotels certified review
John R. Business - 02/12/2017
« Good stay, poor check out »

Nice room. At checkout, I was told no receipt was available and one would be emailed to me the next day. I still haven't received it (three days later), and I need it for business expense reporting. A request submitted through the Novotel feedback form didn't help (and the feedback form has a bug).

AccorHotels certified review
Daniel K. Couples - 28/11/2017
« We had a very lovely time! »

We liked it! Will be back again soon.

AccorHotels certified review
Andrew Solo - 27/11/2017
« Very Relaxing »

From check in to check out I enjoyed my stay. Friendly staff, clean comfortable rooms. I’ve stayed before and will stay again. Great hotel.

AccorHotels certified review
Murtaza H. Business - 23/11/2017
« Comfy »

I had a stay on 21st Nov and got the room which was road facing and had a lot of street noise. I called reception and request for room change. Got another room in less than 5 minutes. Helpful staff at reception. Wonderful service.

AccorHotels certified review
David H. Solo - 18/11/2017
« A very pleasant and centrally-located hotel. »

The key to a good stay relies heavily on the front desk staff on arrival and again the staff were most welcoming, very efficient and very knowledgeable on Freiburg.

AccorHotels certified review
Diet Business - 12/11/2017
« very nice hotel with a perfect location. »

the rooms could have a renovation; it is funny to see still the old TAE plugs and switches beside the bed. But all in all it was a very good experience in Freiburg in this place.

AccorHotels certified review
Francesca Families - 06/11/2017
« Excellent! »

Staff kindness exceeded our expectations. Room spotless

AccorHotels certified review
Anonymous Families - 30/10/2017
« A pleasant experience in a well located hotel. »

The personal at the front desk and at the bar were kind and efficient. The room was nice and the fact that the bed for our child was ready was a good experience. Also the location of the hotel was perfect for visiting the city.

AccorHotels certified review
Marie D. Families - 27/10/2017
« Great hotel and fantastic location »

What a great hotel! Our room was a great size, clean and had all that we needed. My kids absolutely loved the pool area (although on our first day, it really was rather cold in there!) and we were all able to truly relax there. The fact that the town was a 5/10 minute walk was very convenient indeed but after some tiring days, we ate in the restaurant which we enjoyed very much. The menu isn't extensive but finding great options for a vegetarian, two fussy kids and a carnivorous husband was very easy. We loved our stay and will be back.

AccorHotels certified review
Jean-daniel P. Business - 27/10/2017
« ok but waiting time at reception too long »

When arriving nobody at reception desk, one customer waiting... When given the key, it didn't worked on the room, had to go down again. This is the third it happens to me when I do online check in

AccorHotels certified review
Jacques P. Business - 18/10/2017
« Another enjoyable stay »

Perfect stay as usual...

AccorHotels certified review
Charles C. Couples - 18/10/2017
« Novotel Frieburg am Konzerthaus »

The hotel has been consistently reliable over many years and we encounter very few problems. We stay 3 or 4 times a year and the staff are excellent and always helpful.

AccorHotels certified review
Dan S. Families - 16/10/2017
« NOT SATISFIED »

The front desk was not professional and not always polite and helpful. the cleaning of the room was not perfect and the completion of the products(soap shampoo, mini Bar etc was not daily so we had to remind all the time. the parking caused us a lot of troubles although it was payed in advance for the whole stay. the food in the dining room is always the same without any changes.

AccorHotels certified review
Lilya Families - 16/10/2017

Great room and food. Kids club need an appointment and the pool is cold

AccorHotels certified review
A Friends - 15/10/2017
« Very noise »

Very noisy rooms for a 4 star hotel.

TripAdvisor review
carmelsherry Family - 11/10/2017
« comfortable hotel »

nice and comfortable hotel in a very good place in the city. nearby the shopping area and the market. good breaKfest and freindly staff. the room was big and comfotable with free minibar and coffeemaker

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the great review and the amazing feedback. We are very glad, that you were satisfied with our Hotel, the breakfast and our service – and you could enjoy your stay. I will share your comments with our team! We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager

AccorHotels certified review
Sherry Families - 10/10/2017
« nice hotel »

very good location, 5 min walk from the old town and the market. big room for family with free minibar and nespresso. good breakfest and also good parking.

AccorHotels certified review
Chris W. Business - 09/10/2017
« Comfortable and convenient »

Facilities were comfortable at the level of the hotel

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