Novotel Freiburg am Konzerthaus Hotel 4 stars

TripAdvisor rating 4.0/5 1,967 reviews
Novotel Freiburg am Konzerthaus
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+ 21 Services
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Room 1

Number of guests
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Hotel extras

  • A 5-minute walk from the old town and all the attractions

  • Large and spacious rooms with a bathtub, also suitable for families

  • Heated indoor swimming pool and sauna for relaxing

  • Special offer for families and play area for children

  • Central starting point for trips to the Black Forest, Europa Park, Switzerland and France

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Sauna
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098
freiburg
germany

Tel: +4976138890

Fax: (+49)761/3889895

Contact email

Check-in from 15h00

Check out up to 12h00

  • 1 4 5 6 :   main station

  • By plane

    BASEL AIRPORT At 70km / 43.5 miles

  • By plane

    FRANKFURT AIRPORT At 280km / 174 miles

  • By train

    FREIBURG At 0.1km / 0.06 miles

GPS :47.995369, 7.841306

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with a Double Bed

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with double bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Lisa & Katja: music on, world off!

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Jasmin: a short trip to the Black Forest

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LA ROTONDE

Type of cuisine: Mediterranean

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Lunch

06:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTCH CORNER

Photo non contractuelle / Strictly non binding

The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 268

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,246 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,967 reviews

Super hotel, very central

Customer review rating 4.2/5

Aisling Families - 09/09/2019 AccorHotels review

Super hotel, central location with lovely breakfast.

Customer Service was Excellent

Customer review rating 4.2/5

Anonymous Families - 07/09/2019 AccorHotels review

My wife and I checked in on the evening of 1 September 19 and I believe Rebecca helped. We asked two separate times to change rooms due to the forced air not seeming to work. She was very helpful in assisting us to find a suitable room.

convienience

Customer review rating 4.2/5

Lital Families - 29/08/2019 AccorHotels review

The stay was comfortable, the smell in the rooms must be improved before arrival and responding to requests was not good

It was good

Customer review rating 4.2/5

Dave Families - 29/08/2019 AccorHotels review

The hotel location is excellent you have all the facilities near . There is no air conditioning ☹️. The parking for the hotel gusts should be free.

Customer review rating 4.2/5

Anonymous Business - 29/08/2019 AccorHotels review

nice hotel. Air condition not working!!!

Dear Mr. W., Thank you very much for choosing the Novotel Freiburg Am Konzerthaus again and for sharing your feedback regarding your visit! I am glad that you were satisfied with your check-in, our staff and your check-out. Please be informed, that we do not have air conditioning equipped in our hotel. I am sorry that our cooling system was not up to your expectation. We are always happy to provide a fan if the room temperature does not suit your needs. Nevertheless we hope you decide to visit our Novotel again and we can leave you completely satisfied then. Best regards, Xavier Chanrion General Manager

Nicw

Customer review rating 4.2/5

Amani M. Families - 28/08/2019 AccorHotels review

The hotel is very close to the city center and to the central station. The city center is very nice and worth to be visited especially Europa park for tee children and Titisee. Rooms are clean but we suggest to go out in the morning while the personal cleans because it's very loud and impossible to sleep. Breakfast was excellent with a lot of food for Everybody. For children is free. Personal is very friendly. We liked Layla and Ruby from the reception who always smiled and gave us information and Yoco from the restaurant who is very gently and polite with Everybody. We did not like the blonde woman at the reception (boss?) who always looked nervous and had no manner at all. Very bad is that there is no a/c in the room and it's extremely hot and fan helps just a little but not so much. there is no safe in the room just at the reception and you have to wait to get your stuff, this is very annoying. Please provide a/c and safe to have a better review.

Customer review rating 4.2/5

Anonymous Families - 24/08/2019 AccorHotels review

Tea and coffee making facilities in the room would make for a better visit

nice hotel for a family stay

Customer review rating 4.2/5

Hadas Families - 20/08/2019 AccorHotels review

the rooms are nice for a family. you should probably put a few more USB places in the room for charging phones and such. also the air conditioning in the room should probably work for cooling the room through the summer time. very good pool and breakfast experience.

Dear Mrs. G., Thank you very much for sharing your feedback regarding your visit at the Novotel Freiburg Am Konzerthaus! I am happy that you and your family were satisfied with your room, our swimming pool and our breakfast. Also thank you for your comments regarding the missing USB ports. Please be informed that we do not provide air conditioning in our rooms but an air cooling system. Thank you for staying at our Novotel Freiburg Am Konzerthaus and we hope that you will consider us for your next family trip to Freiburg! Best regards, Xavier Chanrion General Manager

Comfortable stay and enjoyed upgrade.

Customer review rating 4.2/5

Anonymous Couples - 14/08/2019 AccorHotels review

Convenient for town centre, comfortable room, good breakfast. Sauna next to pool leads to confusion as to attire in sauna.

Dear Mr. M., Thank you very much for choosing our Novotel Freiburg Am Konzerthaus for your visit and for reviewing your stay. I am glad that you were satisfied with our location, your room and the breakfast. I appreciate you sharing your concerns about the challenge our guests face when visiting our sauna. We will discuss this internally. We look forward to welcoming you back again in Freiburg in the future. Best regards, Xavier Chanrion General Manager

Mr A R.

Customer review rating 4.2/5

Andy R. Business - 12/08/2019 AccorHotels review

A good stay as usual. Room was clean and comfortable and staff very polite and helpful

Customer review rating 4.2/5

Ruth Families - 12/08/2019 AccorHotels review

Very good. the rooms were great and so was the breakfast

Clean room and helpful staff.

Customer review rating 4.2/5

Anonymous Families - 11/08/2019 AccorHotels review

Really positive experience. The room was clean and comfortable. The staff were very helpful and kind.

Very pleasant stay

Customer review rating 4.2/5

Gregory Families - 10/08/2019 AccorHotels review

We had a great stay. The staff is very friendly and helpfull. The accomodation is good and breakfast is excellent.

Dear Gregory, Many thanks for having stayed at the Novotel Freiburg Am Konzerthaus with your family for the first time and leaving such an outstanding review! It is always a pleasure receiving feedback like this and I will be very happy sharing your nice words about our staff, our accomodation and our breakfast with my team. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager

Nice breakfast big , clean rooms and good location

Customer review rating 4.2/5

Anonymous Families - 10/08/2019 AccorHotels review

the staff at the hotel is very helpful nad welcoming. Nice breakfast' clean and big rooms and above all good location to get to the center of town

Dear Mr. V., Thank you very much for chosing our Novotel Freiburg Am Konzerthaus for your visit. We very much appreciate your positive comments. I am glad that you were satisfied with our staff, the breakfast we offer and our great location. Thank you for staying at our Novotel and we hope that you will consider us for your next trip with your family! Best regards, Xavier Chanrion General Manager

the night service was so bad. airsystem was notnworking and we had over 30 degrees with a baby in the room. no help nothing.

Customer review rating 4.2/5

Sebastian P. Families - 07/08/2019 AccorHotels review

breakfast team great.

Dear Mr. P., First of all I would like to thank you for choosing the Novotel Freiburg Am Konzerthaus and sharing your feedback regarding your visit. I am glad that you were satisfied with our breakfast team, I will be happy to share your comment with them. Please accept my apologies for the inconvenience caused, especially in regards to our cooling system and our night service. For the unpleasantness, you will receive a little something on your Le Club Account in the next couple of days. We would be very grateful for another chance and hope to offer you a better stay next time. Best regards, Xavier Chanrion General Manager

very good and frindly servic e and good hotel

Customer review rating 4.2/5

Geert R. Families - 05/08/2019 AccorHotels review

rooms should have more plugs, breakfast a little too busy, for the rest very good experience

ANOTHER GREAT STAY

Customer review rating 4.2/5

Jacques P. Business - 01/08/2019 AccorHotels review

above 20th stay at the Novotel and always great. I was truly touched to get in addition of the usual GM greeting a personal card from the Guest Relation Manager and Team with some goodies This personal card was a very nice touch! Otherwise nothing else to say, just that the staff recognized me and the stay was short but great again Thank you and I shall be back JP

Good Novotel experience, as expected

Customer review rating 4.2/5

Christine Families - 31/07/2019 AccorHotels review

All ok as always with Novotel. Room clean, staff friendly, booking easy, check in and out fast, breakfast nice.

Great stay

Customer review rating 4.2/5

Damian Families - 31/07/2019 AccorHotels review

Wonderful breakfast. Great location. Nice pool.

Customer review rating 4.2/5

Anonymous Families - 30/07/2019 AccorHotels review

We enjoyed the stay at your fine hotel very much and had chosen it it for the second time However we also experienced for the sevond time some unpleasant issues regarding your overall reservation system Hopefully next time it will be more operational.

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