Hotel - Novotel Freiburg am Konzerthaus
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Novotel Hotel

Novotel Freiburg am Konzerthaus Hotel

Konrad Adenauer Platz 2 
79098  FREIBURG
GERMANY

1,659 reviews
TripAdvisor Rating Based on 1,659 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Croquet
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 219 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,389 reviews

Our guest reviews for Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,659 reviews
AccorHotels certified review
Pat Couples - 11/09/2017
« Good value for money in a hotel that was well-situated. »

It was a relatively nice room in a hotel that close to the old quarter. Parking was very convenient and the check-in staff were courteous and well-informed. It was a good overall experience.

AccorHotels certified review
C. Families - 11/09/2017
« Perfect »

Great location

AccorHotels certified review
Margaret Couples - 07/09/2017
« 3 night stay in Freiburg »

Great location for us near the train station. Very friendly staff & good accommodation

AccorHotels certified review
Anonymous Business - 06/09/2017
« My new home »

The best place in Freiburg - close to the train station but not laud at all. I simply love the bed and pillow. Nice to have a bath, an air conditioner, a pool and a sauna. Breakfast is gorgeous!

AccorHotels certified review
Christian Business - 06/09/2017
« Friendly staff, spaciouis, cosy rooms, good service »

TZhe hotel has a perfect location, right at the entrance of the city, not too far from tjhe highway and idella located within the city center. Rooms are modern, spacious, yet cosy. Staff is very friendly and the breakfast offers a huge choice from the buffet

TripAdvisor review
Family - 04/09/2017
« Another great stay »

We stayed for the second time here. Comfy beds and nice rooms with great breakfast. The location is ideal for checking out this wonderful city. The restaurant is also good with a nice choice of food which were yummy.

AccorHotels certified review
Ichiro Couples - 01/09/2017
« VERY COMFORTABLE »

Clean room, free mini-bar and nice breakfast

AccorHotels certified review
Mlmutairi Families - 30/08/2017
« Mr almutairi »

We paid fully for the stay of 4 nights and only stayed for a night . Checking out the next morning, informed that the money will be transferred back to my Visa card, it ihas not been returned yet

AccorHotels certified review
Ingrid Friends - 29/08/2017

Prima

AccorHotels certified review
Wieland P. Couples - 28/08/2017
« It was ok »

Very friendly welcome but no word about my loyalty with Accor. In the room we discovered rubbish from someone who lived there before. The entire closet was full of rubbish and the mini bar had old Choclate and rotten bananas inside! How this is possible????? I stay around 150 nights per year in hotels but that never happened before. Even the service personnel was very friendly but the entire situation was disgusting. And what was the compensation? Free parking... it's a joke. Very poor management, sorry!

AccorHotels certified review
Angie Families - 28/08/2017
« Large noisy hotel with small pool »

First time I've not had a great welcome at a novotel hotel.receptionist looked board/tired and didn't give me any gifts for the kids. Rooms average size. Just about ok for family for a couple of nights but walls paper thin so could here others guests and right outside train/tram/bus station so noisy with Windows open. One lift also making load chugging noises.pool too small.breakfast selection includes eggs cheese ham cereal breads etc.good location for town.

AccorHotels certified review
Anonymous Business - 25/08/2017
« Overall OK »

Was ok hotel, breakfast fine. Didn't like the ravioli for dinner, was way to salty, missed any vegtebles.

AccorHotels certified review
Anonymous Families - 22/08/2017
« Confortable »

Gratificante

AccorHotels certified review
Vikki Couples - 20/08/2017
« Good hotel for business or weekend trip »

Hotel is located 10 min walk from the center, has a car parking in the for extra 18 euro a night. Rooms are ok for the purpose.

AccorHotels certified review
S. A. Families - 14/08/2017
« Abdullah »

Reception is not professional

AccorHotels certified review
Omar A. Business - 14/08/2017
« Bad »

Very Bad from the begining I asked to check in early if possible ???? Many people where checked in early (Please check your system) as i even interacted with the customers on the side. To double check if they got early check in or not. And it was exactly what i saw , they got a check in earlier. It was done even for people who came after me Very bad and will never stay at any novotel nor accor group

AccorHotels certified review
Ety G. Couples - 11/08/2017
« a very nice hotel in a very good location »

many times at this hotel ,nice and friendyl nice room and very good location, love to stay with you in every visit in Freiburg

AccorHotels certified review
Martial Families - 10/08/2017
« Too much expectation! »

It was only ok! The hotel is old! We basically are expecting more from Novotel brand!

AccorHotels certified review
Sameer M. G. Families - 07/08/2017
« Late check in , grumpy staff »

We were checked in 20 minutes past our check in time of 1500 , ( after waiting for one hour). The next day we had to argue with the staff for changing our checkout time to 1300 hours, there is no electric kettle in the room ( it is one of the basic amenities that should be provided ), I had a confirmation from website for room upgrade but hotel staff did Not accept our upgrade request. The staff who attended us was in a rush to the point of being a little bit harsh at times. Overall worst Novotel experience !

AccorHotels certified review
Pvl Business - 06/08/2017
« very.nice, comfortable »

very good, comfortable and centralized hotel.

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