Mercure Hotel Frankfurt Airport Dreieich 4 stars

TripAdvisor rating 3.5/5 251 reviews
Mercure Hotel Frankfurt Airport Dreieich
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 10.00 EUR
  • Babysitting on request (Nearby)
  • Air conditioned
  • FRANKFURT-HAHN AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Massage (Nearby)
  • Babysitting on request (Nearby)
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Frankfurt Airport Dreieich

Eisenbahnstr. 200
63303
dreieich
germany

Tel: +4961036060

Fax: (+49)6103/63019

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 64 :   BUS 64 ROSENAUSTRASSE

  • FRANKFURT :   64 ROSENAUSTRASSE

  • TRAM S3, S4 :   TRAM S3, S4 BUCHSCHLAG

  • S3+S4 :   TRAm S3 S4 BUCHSCHLAG

  • By plane

    EGELSBACH At 8km / 4.97 miles

  • By plane

    FRANKFURT-HAHN AIRPORT At 10km / 6.21 miles - Shuttle paying

  • By train

    DREIEICH-BUCHSCHLAG At 0.8km / 0.5 miles

  • By train

    FRANCFORT/FRANKFURT At 15km / 9.32 miles

GPS :50.018667, 8.675176

Our accommodations

The 4-star Mercure Hotel Frankfurt Airport Dreieich offers a choice of Standard Rooms with a single bed, twin beds or a double bed. Superior Rooms with a double bed are air conditioned. Our spacious air-conditioned Suites consist of 2 rooms. Sky Sports can be viewed free of charge in all 92 rooms and free WIFI is also available. Your child aged up to 16 years can share your room at no extra charge. Your pet is also welcome.

Standard Room with double bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Standard Room with two single beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Single Bed Standard

  • Max. number of persons: ‌1
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Suite with Double Bed

  • Max. number of persons: ‌3
  • Area: From 60
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

PRINCE

Type of cuisine: Gourmet

The contemporary setting and mouth-watering regional and international dishes make our "Prince" restaurant a popular place to kick back in. We are open daily from midday to 2.30pm and 6pm-10pm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DIAMOND

Photo non contractuelle / Strictly non binding

The air-conditioned "Diamond" bar serves a wide range of drinks, specialty coffees and hot and cold snacks in a cozy atmosphere. We are open between 6pm and 2am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 96 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Hotel Frankfurt Airport Dreieich

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

88 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

251 reviews

Basic

TripAdvisor rating 3.5/5

Lousik Business - 26/05/2019 TripAdvisor review

Quite disappointed from the Mercure brand. Breakfast room very big, with cold atmosphere (like a cantine), poor wifi or GSM connection. Service was very basic... 15 min to wait for a beer. Had to stand up and request it again. (2 servers, with not a lot of people to serve). Will not come back.

Cost very high.

TripAdvisor rating 3.5/5

Wander63807199022 Business - 20/05/2019 TripAdvisor review

Cost of the rooms very high for the location. Though rooms are clean and good a better rate would have made a big plus. Staff were courteous. Another big minus in the dinner options in the hotel restaurant. Very few choices and quality was not good

Not bad for couple nights

TripAdvisor rating 3.5/5

OS-Milton Business - 04/11/2018 TripAdvisor review

Food is great . Internet is low quality in room. Front desk team is very helpful. Beds are very clean. 10-15 minutes by car from Frankfurt airport. Breakfast was not included with room rate. I had to pay it separately.

ok

Customer review rating 4.3/5

Charles Business - 25/09/2018 AccorHotels certified review

I feel that there is nothing that your staff would not do for me. I feel valued.

Dear Charles M., we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Dreieich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Ley Generalmanager

A bit disappointing

Customer review rating 4.3/5

Eckhard Couples - 10/07/2018 AccorHotels certified review

In terms of restaurant and bar it was not as expected for a 4 star hotel. Both were closed and I have been directed to a restaurant down the street. Also, when using the room terrasse, the roof just below was full with waste. Very ugly to see.

Dear Eckhard R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Dreieich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was ok, some members of staff are great

Customer review rating 4.3/5

Candy Business - 25/06/2018 AccorHotels certified review

The stay is ok with some members of staff who are really good and love their job. They care and they speak to you nicely, calmly and politely. The location of the hotel is great. The room I was in was perfect though internet is bad, really bad.

Fantastic!!

Customer review rating 4.3/5

Lm Business - 24/06/2018 AccorHotels certified review

Your front desk team and wait staff are incredible!!

Quiet hotel

TripAdvisor rating 3.5/5

557DavidS580 Business - 20/05/2018 TripAdvisor review

This hotel is in a quiet tranquil area. There isn't much around to do, however there is one restaurant for dinner that can be accessed by walking about 350 m. It is billed as an Airport Hotel, but if you want to go to FRA, then it is about a 15 minute drive or 30-35 Euro taxi ride each direction. As others have stated, sometimes there are very long waits (15 minute wait or even longer) to cross the rail tracks, however, if you have a local taxi driver, there is a route around the tracks that only taxis and buses can access (they need a special key to lift the gate to that route). My driver back to the airport took this route - it was longer and hence more expensive, but worth saving the time on the way to the airport. On the way from the airport, my taxi driver wasn't local to the hotel area so he had no idea and we waited a long time. The breakfast at the hotel is very nice with more variety than you could possibly eat. The staff were very friendly and efficient. I stayed in a room with a balcony and it was spacious and comfortable.

Dear Guest, thank you very much for taking the time to review. We are very happy about your positive feedback on the breakfast and the room. Your Mercure Hotel Frankfurt Airport Dreieich-Team

Hot room

TripAdvisor rating 3.5/5

C2250RJricardog Business - 25/06/2017 TripAdvisor review

Friendly staff, clean room and ample parking. I kept my windows open due to the heat and could hear other guest outside gardens. Need air conditioner to make the stay pleasant. Breakfast was ok. Airport location was a plus.

3 days in Dreieich

TripAdvisor rating 3.5/5

andyfL3768TH Business - 23/05/2017 TripAdvisor review

Hotel is fine, room large and roomy, balcony excellent, bath and shower excellent, bed was super. Safe in the closet didn't seem to want to open. Internet was kinda crappy - kept kicking me out in the middle of things. Breakfast was not included and kinda pricey for what was there.

Tired hotel in Dreieich

TripAdvisor rating 3.5/5

Mark P Business - 19/03/2017 TripAdvisor review

The hotel is a bit tired and in need of refurbishing. The breakfast was poor. It is a nightmare to get to around rush hour because you have to reach it over a level crossing, the barrier stays down to allow for the increased number of trains at peak times and huge traffic jams build on either side. The very worst thing was the price as a show was on in Frankfurt so they charged me 220 Euros for one night for a room that should be 70-80 Euros. DISGRACEFUL.

Good Mid-Range Hotel near Frankfurt

TripAdvisor rating 3.5/5

John_M_Voss Business - 07/02/2017 TripAdvisor review

Good Quality for Price. Friendly Staff. Since it's a little outside, you need a car, or else you use the suburban train (but you will have to walk half a mile or so to the station). Nice rooms, full range of amenities, bathtub. Good breakfast. Prices go up during fair times, which they do all over Frankfurt.

Customer review rating 4.3/5

Anonymous Business - 24/12/2016 AccorHotels certified review

This hotel is my "home" when I travel to Frankfurt. Your staff is the reason!!! They are fantastic

Customer review rating 4.3/5

Anonymous Business - 25/06/2016 AccorHotels certified review

As per usual everything was to standard and on the higher tier of all was the staff service who try to accomodate all guests requests even though they may be limited by resource allocations and this makes up for the expectations one sets when staying in a Hotel with a "X" star rating. On the level of a short stay transit hotel it nearly ticks all the boxes however for leisure and stays longer than one night certain improvements are encouraged to lift the standards and meet all guests expectations. Overall experience Satisfied.

Customer review rating 4.3/5

Anonymous Business - 21/06/2016 AccorHotels certified review

When I am at my Mercure, with the amazing team you have, I feel as I am HOME!

Customer review rating 4.3/5

Anonymous Business - 20/06/2016 AccorHotels certified review

The Internet was the worst ever in this time that we stayed with you. The Fourth Floor was unbearable. You couldn't work on the laptop on two emails as it dropped and you needed to log back in. It was soooooo bad. PLEASE could you sort your INTERNET please

Disappointing due to many small problems

TripAdvisor rating 3.5/5

anonyyyyyymouse Business - 15/05/2016 TripAdvisor review

Almost all the rooms had balconies, but mine didn't, and the hotel was nowhere near full. The room was hot and stuffy, so I had to leave doors and windows open to air it. Drawing the curtains the next day helped. The safe was a nightmare. It was locked shut when I arrived - dont the cleaners check these things? I got the staff to unlockit, but without clear instructions on how to use I locked it again with the old code so I couldn't open it. A further request to staff to unlock it was ignored. The shower took 5 minutes running before hot water appeared (I said the hotel wasn't full didn't I?) The sink plug mechanism was broken so the plug wouldn't rise to drain the sink. I found out after we left that a colleague got a bottle of free water - not in my room though!

No guests, no restaurant open, no bar open.

TripAdvisor rating 3.5/5

Buchard Family - 02/03/2016 TripAdvisor review

Inform your guest, that the restaurant is not open that weekend, before arriving. No guests, no restaurant open, no bar open. Would have liked to eat in the restaurant and not in town. For breakfast the rolls were not from same day.

Hotel needs a big refurbishment and a huge improvement in available services!

TripAdvisor rating 3.5/5

KidLocoPt Business - 21/02/2016 TripAdvisor review

Hotel is quiet and well located for those who want to stay close to the airport and have a car. No shuttle available. Although it is a 100% non-smoking hotel, it stinks smoke everywhere, especially in the bar, corridors and also in the rooms. Internet service is terrible. It works in the morning, but in the evening it is impossible to connect. After asking in the reception, I was told that they could not do anything, because the service is outsourced externally. I could not work for three nights in a row. For a hotel where a lot of business travelers stay, this is not acceptable. After 21:30 is it impossible to eat anything. Kitchen is closed and there is not even a vending machine available. Cleanliness needs to be improved. Had to make a second complaint to get a clean water tank in the coffee machine in the room (was really dirty in the tank and in the filter), because with first complaint nothing happened. Trying to have a hot chocolate in the bar by the end of the afternoon proved to be impossible. First because no one came within 10 minutes and second because the smoke smell is impossible to stand. Staff is friendly, but most critical problems are not solved.

Customer review rating 4.3/5

Anonymous Business - 17/12/2015 AccorHotels certified review

The stay is overall extremely satisfying mainly due to the staff employed who all deserve a 10 however small details need to be fine tuned and it would result in an overall 10. For a short stay it is perfect and the rating would be a 10 but when staying for one week the small details turn out to be important for the traveller and this I would like to point out as it would bring you closer to a four star plus rating.

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