Hotel - Novotel Erlangen
Novotel Hotel Novotel Hotel

Novotel Erlangen Hotel

4.0/5 545 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 170 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 19 family rooms
  • 1 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,105 reviews

Our guest reviews for Novotel Erlangen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 545 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hj S. Families - 08/10/2018 AccorHotels certified review
« Great value for price »

Clean room, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans Juergen S., My team and I want to thank you for your kind words! We are happy to hear that your stay was pleasant. Sincerely, Andreas Griesbach Front Office Manager

A. Business - 04/10/2018 AccorHotels certified review
« One of the best hotel in Erlangen with a very good friendly staff »

I have stayed many times at Novotel Erlagen in the past couple of months. Every staff was very friendly and the breakfast service was excellent. Would definitely like to come back in the near future for every stay at Erlangen!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avinash A., Home is where the heart is! And we live by this saying in our hotel and strive to give this feeling back to our guests. We are glad to hear you enjoyed your stay and are happy to welcome you back soon. :)))) Sincerely, Andreas Griesbach Front Office Manager

Anonymous Business - 02/10/2018 AccorHotels certified review
« More attention to detail will be appreciated »

Overall it was fine. Some small but disappointing things, like: room was not ready despite only arriving at the hotel at 16:00 - no apologies or drinks offered or anything to make up for it. On days where I chose to skip the room cleaning (saving the hotel money) coffee and tea supplies were not restocked properly (for example only tea, no coffee). The shower leaks a lot of water onto the bathroom floor, so much that the mat is completely soaking wet - needing a second towel to dry up all the water from the floor after each shower. Despite being a long stay (6 nights) from a repeat visitor (this was my 3rd stay at the hotel in <18 months), it didn't feel like the staff made any effort to make it more comfortable or take into account the needs of a longer term stay (not enough hangers in the wardrobe, difficulty in obtaining an ironing board, etc). There are some small touches that can make a longer hotel stay much more pleasant, but it seems the team at Novotel Erlangen don't treat longer term visitors any different to short term / single night visitors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudolf Conradie , Thank you for taking the time to tell us about your experience at the Novotel Erlangen. I am sorry that your experience did not meet your expectations. We have discussed your comment with our team and we will take the appropiate measueres to avoid such inconveniences in the future. Sometimes all the ironing boards are in use but therefore we have an ironing room oin the 4th floor open any time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Griesbach Front Office Manager

Business - 27/09/2018 TripAdvisor review
« A very pleasant stay... »

A very pleasant hotel. Good localization. Good breakfast. High-level service, however, the furnishings of the rooms and their size compared to the price fails. I would expect a bit better standard for a 4 * hotel compared to other of this category

Etienne C. Families - 17/09/2018 AccorHotels certified review
« nice executive touches »

Room was spacious. It would be nice to explain the executive touch at check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Etienne C., Such beautiful words are a big compliment for us! We will improve the check in process, thank you for the advice. We look forward to welcoming you back soon! Sincerely, Andreas Griesbach Front Office Manager

Michael Business - 11/09/2018 AccorHotels certified review
« Very clean and comfortable, excellent breakfast »

Above average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael L., Such beautiful words are a big compliment for us! Thank you for taking the time of rating our hotel. We look forward to welcoming you back soon! Sincerely, Andreas Griesbach Front Office Manager

Sally S. Couples - 03/09/2018 AccorHotels certified review

A good hotel for an overnight stay whilst driving down through Germany

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally S., Thank you for staying at Novotel Erlangen! We are very glad to hear that you enjoyed your stay with us. Sincerely, Andreas Griesbach Front Office Manager

Anonymous Business - 02/09/2018 AccorHotels certified review
« Great »

nice to always see the &quot;same&quot; staff at the reception and breakfast counter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanice T., We appreciate your kind words. My team and I would like to thank you for staying with us and hope to welcome you back soon. Sincerely, Andreas Griesbach Front Office Manager

Anonymous Business - 29/08/2018 AccorHotels certified review
« I didn’t get the booked room and the fast internet »

I didn’t get the booked room and the fast internet

Arq Business - 27/08/2018 AccorHotels certified review
« comfortable and convenient »

This was the longest stay so far with the whole family, almost a month Apartment rooms and facilities are family & long stay friendly apart from lack of washing machine/s. Cleaning staff performance changed a lot - sometimes all OK and some of the time it was very poor... We could not get BBC and a couple of other channels in our room and it could not be solved utlimately The central location is also one of the best features of hotel

Fariha M. Business - 27/08/2018 AccorHotels certified review
« Great stay »

Friendly n helpful staff... Nice ambient...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fariha Mohamed H., Such beautiful words are a big compliment for us! Thank you for taking the time of rating our hotel. We look forward to welcoming you back soon! Best regards, Andreas Griesbach Front Office Manager

Asha C. Business - 25/08/2018 AccorHotels certified review
« Me Walter was amazing as well as the young English speaking gentleman at front desk. »

Stayed a week at hotel and Mr Walter knew what I ordered. The tall heavy gentleman at bar was amazing helping me with my vegetarian dinner meals. The English speaking gentleman at the front desk always took time to talk to me not just serve me and leave. Thank you for making it a wonderful experience.

Tim Couples - 23/08/2018 AccorHotels certified review
« Nice convenient hotel »

Hotel was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy G., We appreciate your kind words. My team and I would like to thank you for staying with us and hope to welcome you back soon. Sincerely, Andreas Griesbach Front Office Manager

Anonymous Business - 16/08/2018 AccorHotels certified review
« Good service and nice rooms »

Satisfied when it comes to the staff and the nice way they treat us with. Nice rooms as well, but how come there is no mini bar in the room, where is the freg? :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osamah M., We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, our rooms are planed and build without a frig, except the boarding house rooms. But if you want to cool something, please do not hesitate to ask our reception staff, they will help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Falk Bartels General Manager

J.d. Business - 15/08/2018 AccorHotels certified review
« Everything fine »

Only one improvement need - the cushions are filled with unpleasent uncomfortable material.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jens D., We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Falk Bartels General Manager

M. A. Business - 05/08/2018 AccorHotels certified review
« dirty »

I am staying often at Novotel hotel, I had the stays scheduled in advance from work, but this will change. I am dissatisfied with overall cleaning; in the rooms there are stains on the floor (chocolate or something like that, dried on the carpet, coffee etc), night stands are not well cleaned just superficially wiped dust, I found the sink dirty... After cleaning service the second day, it was the same. It is obvious that the cleaning is superficial and I don't like it. The shampoo container was twice empty (2 weeks, 2 different rooms); in one of these two cases, that was not refilled at all. I just went buying my own, it was better anyway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madalina A., Thank you for taking the time to tell us about your experience at the Novotel Erlangen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Personally, I will do my utmost to make sure you find a near-perfect room during your stay today. However, should something not be to your satisfaction, please let us know immediately, we will fix it quickly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Falk Bartels General Manager H5…

M Solo - 02/08/2018 AccorHotels certified review
« Very Good »

1. When I needed to extend, although you had challenges, you solve the issue. 2. The fleetness room is OK, can be improved. 3. The bracket was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We appreciate your kind words. My team and I would like to thank you for staying with us and hope to welcome you back soon. Best regards Sylvia Gallenkamp

Anonymous Business - 23/07/2018 AccorHotels certified review
« despite reservation/confirmation, no room when I arrived at night »

despite reservation/confirmation, no room when I arrived at night - alternative stay has been found later

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guido D., Thank you for taking the time to tell us about your experience at the Novotel Erlangen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is not our policy to accommodate our guests in another hotel. We are trying to figure out what went wrong on the day of your arrival and we will take the appropriate measures to avoid such inconveniences in the future. Rest assured that this situation will remain an exception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Griesbach Front Office Manager

David D. Business - 23/07/2018 AccorHotels certified review
« Stay was excellent, rooms clean and food great »

The room was great, cleaned when asked and no issue with anything in the room. The staff was very helpful, pleasant and accommodating to the few requests I had. Always my first choice when traveling to Erlangen, Germany.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B D., We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Gallenkamp

Business - 23/07/2018 TripAdvisor review
« Great Hotel, I will come back. »

This hotel is a great place to stay for business trips and family trips. The staff is friendly, the rooms are very comfortable and clean. Also the bar is very nice. I will definitely come back to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frankaustralianewzea, We very much appreciate your comments regarding your stay at the Novotel Erlangen. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Falk Bartels General Manager H5376-GM@accor.com

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