Novotel Erlangen Hotel

TripAdvisor rating 4.0/5 583 reviews
Novotel Erlangen
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Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052
erlangen
germany

Tel: +49913197470

Fax: (+49)9131/9747500

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    FRANCFORT INT. AIRPORT At 225km / 139.82 miles

  • By plane

    MUNICH AIRPORT At 170km / 105.64 miles

  • By plane

    NUEREMBERG AIRPORT At 18km / 11.19 miles

  • By train

    ERLANGEN HAUPTBAHNOF At 2km / 1.24 miles

GPS :49.592866, 11.013377

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queensize bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed

  • Max. number of persons: ‌4
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Astrid with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO²

Type of cuisine: International

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The air-conditioned lobby bar that seats up to 25 people is the perfect place to relax and enjoy good conversation with other hotel guests. Why not take this opportunity to while away the hours in a sociable atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 222 m²

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Erlangen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,934 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

583 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Stay

Customer review rating 4.4/5

Occasional G. Business - 08/07/2019 AccorHotels certified review

Perfect customer service, cleanliness, restaurant hospitality, and most importantly especially during the week of my stay - working air conditioning.

Dear Terri M., Wow! Thanks a lot for the great review. Nothing makes us happier than guests who enjoyed their time with us here in Novotel Erlangen. I will forward your kind words to our staff and to your air conditioning devices! =) Sincerely, Ioanis Antonopoulos

The staff is friendly, professional and helpful.

Customer review rating 4.4/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Good - I had to stay in another hotel in Erlangen on a business trip in April. It made me realize how much more comfortable and enjoyable Novotel is.

Dear Christine Rixen M., Home is where the heart is! And we live by this saying in our hotel and strive to give this feeling back to our guests. We are glad to hear you enjoyed your stay and are happy to welcome you back soon. Best regards Sylvia Gallenkamp

Well looked after

Customer review rating 4.4/5

Ian Business - 05/07/2019 AccorHotels certified review

Clean and comfortable hotel with good service

Dear Ian D., We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NOVOTEL Erlangen
Customer review rating 4.4/5

Anonymous Business - 04/07/2019 AccorHotels certified review

Always a pleasure to return to NOVOTEL in Erlangen. The warm welcome makes you feel like you’re visiting old friends and family. From the front desk staff to the chefs it’s always a warm welcome.

Dear Novlette J., Such beautiful words are a big compliment for us! Thank you for taking the time of rating our hotel. We look forward to welcoming you back soon! Best regrads Sylvia Gallenkamp

Vacation

TripAdvisor rating 4.0/5

lrsilveira Family - 03/07/2019 TripAdvisor review

I would like to say how nice was Jana Linka - front desk reception to help us to solve the air condition in our room. Despite her helping the air didn t work and the room was hot. I asked the hotel and I have not received any position.

excellent

Customer review rating 4.4/5

Anonymous Business - 02/07/2019 AccorHotels certified review

friendly staff, clean, quit, very good service.

Exceptional Customer Service but the Little Things Need Some Attention

Customer review rating 4.4/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Overall, always amazing Customer Service. The staff always greets me with a smile which makes me feel valued. However, upon my last few visits, I've noticed that some little things are getting missed consistently. For example, it was always standard to have a Bath Robe & Slippers waiting in my room upon check-in. It seems that is no longer done, and I have to ask every time at the front desk to get one delivered to me. This is a bit frustrating when it is inclusive of having an Executive Room. Also, the A/C system really needs an upgrade as it does not regulate cold air very well and has been difficult to sleep during the recent warm nights. At least it should be offered to provide table/standing fans as an alternative for those guests who may need something extra. Lastly, there was always an extra set of bath towel & hand towel in the Executive Room closet, but no longer is that offered. Please bring that back so we don't have to keep asking for an extra set during our stay. Thank for listening and taking this constructive feedback. The entire staff at the Novotel still make it always a welcoming and positive atmosphere so that is still much appreciated and is what keeps me coming back :)

Customer review rating 4.4/5

Anonymous Business - 01/07/2019 AccorHotels certified review

The staff is very friendly and professional; they really make me feel appreciated as a guest; and, this time, I had a room with a balcony, which was most enjoyable to sit outside in the evening and relax after a full day being inside and in meetings.

Surprised by the room not being cleaned/serviced as it should.

Customer review rating 4.4/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Overall OK and satisfied. The Front desk and restaurant personnel were friendly, helpful and professional However the room cleaning was well below what I expected. The bathroom was not cleaned on 2 different days, the bed sheets weren't changed despite of having an obvious coffee stain, and one day the bed was not made, just the cover stretched over the undone sheets. I've been going to this hotel since it was "Dorint". This is the first time I have this experience, so I think is a glitch.

Dear Roberto Daniel A., Thank you for taking the time to tell us about your experience at the Novotel Erlangen and also thanks for your kind words! I will make sure that they are passed on to all members of our staff. We are very sorry that the room cleaning was not as thorough as it should have been and as it usually is, and we will ensure that this will not happen again in any of your future stays. Thank you very much for bringing this to our attention! Sincerely, Ioanis Antonopoulos Front Desk

Nice Family Hotel

Customer review rating 4.4/5

J B. Families - 27/06/2019 AccorHotels certified review

We had a very pleasant experience with the Novotel in Erlangen. I think this is the only hotel in Erlangen that is Air Conditioned. Definitely needed on this trip since it was over 30C. We stayed in Executive Suite with 2 kids on the pullout couch.

Alles top

Customer review rating 4.4/5

Matthias Couples - 22/06/2019 AccorHotels certified review

Daumen hoch

Prima

Customer review rating 4.4/5

Monique Friends - 17/06/2019 AccorHotels certified review

Fine! Only point..bed too soft for me.

Great service with a smila at all times

Customer review rating 4.4/5

Mark Business - 17/06/2019 AccorHotels certified review

All staff were extremely friendly and respectful and could not do enough for you.

First time staying at Erlangen Novotel, probably not my last

Customer review rating 4.4/5

Dave Business - 14/06/2019 AccorHotels certified review

The stay was good. I would have liked an in room ironing set up and more towels, but otherwise the stay at the hotel was great.

Great hotel with very friendly staff

Customer review rating 4.4/5

Matt H. Business - 13/06/2019 AccorHotels certified review

I wish to commend you on having fantastically helpful staff. In particular Katharina was very helpful and very friendly.

Dear Matthew H., We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia

GMC Start up

Customer review rating 4.4/5

Radim Business - 13/06/2019 AccorHotels certified review

It was very nice and pleasant. Your stuff is very friendly and open. Room was also very comfy and clean. I may missed a bit fridge (doesn't have to be bar)

Dear Radim S., Thank you for staying at Novotel Erlangen! We are very glad to hear that you enjoyed your stay with us. Best regards Sylvia

Professional staff, clean, modern rooms and top hotel

Customer review rating 4.4/5

Paul S. (. A. Business - 12/06/2019 AccorHotels certified review

An excellent (too short!) stay. Great reception, very helpful staff and great room. Well done!

Business Travel to Erlangen

Customer review rating 4.4/5

Andre M. Business - 12/06/2019 AccorHotels certified review

Accommodation Ok. Good breakfast, bar service and meal. Cleanliness and organization of accommodation can and should be improved. Front desk staff very helpful and responsive.

Worst rate quality/price I've ever had

Customer review rating 4.4/5

Anton T. Business - 10/06/2019 AccorHotels certified review

No refrigerator, no towel change during my stay, no late checkout, you enter inner garden during the breakfast but can't go back, because the door is only opened from inside and, so, you have to knock a window like an idiot. Room is totally smoked out. And that's all fun just for 140/night. Please, go to any Chinese Sofitel, just to get some ideas how to make business. Go to Brazil, little bit better, but three times cheaper - thats fair. And this feedback is for free, you don't have to pay for this. Anton T.

Dear Anton T., Thank you for taking the time to tell us about your experience at the Novotel Erlangen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, NOVOTEL Erlangen

Faultless example of excellent service

Customer review rating 4.4/5

Carl W. Friends - 10/06/2019 AccorHotels certified review

From check in through to check out the staff at your hotel were professional, helpful and efficient. This individual experience at Erlangen’s Novotel sparked a conversation between my friends and I (a dentist, a journalist, a mechanical engineer, a surveyor and a electronic engineer) on our journey home about using more Novotel hotels in the future for our business and leisure travel. The facilities, cleanliness and rooms were at the standard expected for the price point, and the trip would have warranted a positive feedback had the standard of service matched this. But the service went well beyond the standard that has become common in large hotel groups and was more akin to that expected in a good four star hotel. Well done!

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