Hotel - Mercure Hotel Erfurt Altstadt
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Mercure Hotel

Mercure Hotel Erfurt Altstadt

Meienbergstr. 26-27 
99084  ERFURT
GERMANY

485 reviews
TripAdvisor Rating Based on 485 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom (Nearby)
  • Pet allowed 7  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom (Nearby)
  • Pet allowed 7  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Hairdressing salon  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Experience contemporary comfort in a historic atmosphere. At the 4-star Mercure Hotel Erfurt Altstadt, you have the choice between Standard, Superior and comfortable Privilege Rooms. Privilege Rooms overlook the peacefulcourtyard. We have a specially adapted room available for guests with reduced mobility. All 141 rooms have free WIFI. One child aged up to 12 can sleep in their parents' room for free. Your pet is also welcome (for a charge of EUR 7 per night).

  • 141 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,185 reviews

Our guest reviews for Mercure Hotel Erfurt Altstadt

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 485 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 25/07/2017
« A comfortable room »

We enjoyed our stay. The staff were very friendly and the room was comfortable. The bathroom was very small and it was difficult to find space for two people to keep all of their toiletries. Also, because the room was so small, the towels which we hung up did not dry. There are many signs in the bathroom about keeping towels - which we were happy to do - but that doesn't really work if the room is too small for them to dry in. I don't understand why, in a hotel that's not full, you would choose to put guests in rooms right next to each other. It wasn't a major problem but it is a shame to have to wear earplugs in what ordinarily would have been a very quiet and peaceful room. Finally, it was very inconvenient to not have a safe in the room - and unusual. It would be extremely helpful to put these in.

AccorHotels certified review
Phillip W. P. Business - 17/07/2017
« Mostly enjoyable. »

The staff and management at the hotel were impeccable! Our only discomfort was from the construction just outside of our room for several of the days we stayed in Erfurt.

AccorHotels certified review
Christoph Business - 17/07/2017
« Always a nice place to stay »

During my recent trip I chose the Mercure Hotel in Erfurt .... again. It is nice to see that the service is still at a very high level. The front office staff made me feel welcome ... again. The room was perfect and spotless.... again. On my next trip to Erfurt I will stay there.... again.

AccorHotels certified review
Noel Couples - 14/07/2017
« Great hotel in Erfurt »

We really enjoyed coming back to stay at the Mecure Hotel in Erfurt. It is a very comfortable hotel in a great location. Comfotable bed in a good size room. It was great to have a coffee machine and complimentary mini bar. Great breakfast win plenty of variety.

AccorHotels certified review
Anonymous Business - 03/07/2017
« Good service and location »

Nice location and good breakfast. The bed was a bit too hard. The front desk was efficient and helpful (even with English questions). The bathroom (which is typical of all in Eastern Germany) was very poorly configured. The shower should have a (sliding) door, so that water does not go out of the shower.

AccorHotels certified review
Werner B. Couples - 31/05/2017
« Good »

Pleasant

AccorHotels certified review
Anonymous Business - 15/05/2017

Very nice room, friendly personal, quick service

AccorHotels certified review
Ralph Business - 14/05/2017
« Nice, clean and spacious rooms , highly motivated staff. »

Great location, very friendly ,professional and beautiful staff (:

AccorHotels certified review
Anonymous Business - 20/04/2017

Staff were nice. Food very good.

AccorHotels certified review
Anonymous Business - 19/04/2017

Very nice hotel. Clean, comfortable, spacious rooms, friendly staff (especially front desk and cleaning staff upstairs), good breakfast buffet. The location is perfect - in the city centre and adjacent to interesting sights of cultural importance and to shops. I would definitely return to this hotel and have recommended it to others already - and Erfurt is a beautiful city though it is relatively unknown as a holiday destination.

AccorHotels certified review
Anonymous Families - 18/04/2017

We had a lovely stay here. The room was great and I appreciated the free drinks in the fridge. The room service was very good and Natalie at the front desk was very helpful. The only downside was that it was a little noisy at night with singing in the street etc. The lawn cutting on Monday morning was a little early

AccorHotels certified review
Anonymous Couples - 18/04/2017

Alles gut !

AccorHotels certified review
Anonymous Couples - 09/04/2017

We had a wonderful stay. Found the hotel to be beautifully decorated, the beds comfortable and the food in the restaurant fantastic.

AccorHotels certified review
Anonymous Couples - 06/04/2017

Wonderful staff

AccorHotels certified review
Anonymous Business - 16/03/2017

Top Adresse in Erfurt

TripAdvisor review
Couples - 16/03/2017
« Great Hotel in the Heart of Erfurt »

The Hotel is very central located, just behind the hotel is the old city center. The Hotel itself is well renovated and has great facilities. The Staff was very friendly and the minibar was free of charge.

AccorHotels certified review
Anonymous Couples - 15/03/2017

everything went as planned. The service was great, the room was ready and the location was very central.

AccorHotels certified review
Anonymous Business - 13/02/2017

reception staff was not friendly: she explained various information with strong east German accent which is difficult to understand for non-east German speaker. No smiling from her. I asked some repeated information and showed frustration from her. Also I found no emergency escape point was written in English. I was not sure if I could understand where is emergency escape point in case of fire, as I cannot understand any german.

AccorHotels certified review
Anonymous Couples - 07/02/2017

Alles gut!

AccorHotels certified review
Anonymous Business - 26/01/2017

Great Room 405, would like to reserve it again next time

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