Mercure Hotel Erfurt Altstadt 4 stars

TripAdvisor rating 4.0/5 664 reviews
Mercure Hotel Erfurt Altstadt
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Hotel extras

  • Located in the heart of the historic old town

  • Cozy guest house in a historic building with Thuringian specialties

  • Pedestrian and shopping zone right outside the hotel

  • All of the city's attractions are nearby and within walking distance.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon (Nearby)Paying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Erfurt Altstadt

Meienbergstr. 26-27
99084
erfurt
germany

Tel: +4936159490

Fax: (+49)361/5949100

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ERFURT AIRPORT At 7km / 4.35 miles

  • By plane

    FLUGHAFEN LEIPZIG At 140km / 87 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :50.978365, 11.034533

Our accommodations

Experience contemporary comfort in a historic atmosphere. At the 4-star Mercure Hotel Erfurt Altstadt, you have the choice between Standard, Superior and comfortable Privilege Rooms. Privilege Rooms overlook the peaceful courtyard. We have a specially adapted room available for guests with reduced mobility. All 141 rooms have free WIFI. One child aged up to 12 can sleep in their parents' room for free. Your pet is also welcome (for a charge of EUR 7 per night).

Standard Room overlooking the street with twinbeds

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Bathroom products

Superior Room in a quiet location with twin beds

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Bathroom products

Privilege Room in a quiet location with doublebed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Bathroom products

Standard Room overlooking the street with single bed

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Bathroom products

Superior Room in a quiet location with single bed

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Bathroom products

Our restaurants and bars

ZUM REBSTOCK

Type of cuisine: Regional

Our "Zum Rebstock" restaurant is open daily (except Sundays) from 11am to 9:30pm, where we serve dishes from around the world alongside local delicacies. The restaurant has a historic feel to it and boasts a pretty terrace.

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

The contemporary hotel bar with space for 25 people is an inviting place to relax and chat with other hotel guests. Make the most of this opportunity to while away comfortable hours in a sociable atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 198

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Hotel Erfurt Altstadt

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,688 reviews

tripadvisor

TripAdvisor Rating 4.0/5

664 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

P. Solo - 17/09/2019 AccorHotels review

The location is great, near to many attractions. The room is clean and breakfast is awesome.

Dear Mr. P., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Mr

Customer review rating 4.5/5

Jack Friends - 11/09/2019 AccorHotels review

We really enjoyed staying at the hotel. It was comfortable and in a good location.

Dear Jack Sheppard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefan Götz Manager

A beautiful city and a good hotel

Customer review rating 4.5/5

Birte N. Couples - 03/08/2019 AccorHotels review

No aircondition, very hot at night !! Very bad bed clothes, very heavy, both the duvet and the pillow. For a hotel of this standard it is not worthy. The bread in the morning quite dry. I got a broken teeth, when I the last morning bite in one of the breads. I have visited my dentist, and the cost can be about 2000 Eu. What will you say to that ??

Dear Lunau Birte N., thank you for taking the time to tell us about your experience at the Mercure Hotel Erfurt Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel manager will get in touch with you regarding your information. He is not at the hotel at the moment. We will forward your request to him as soon as he is back. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathy Heinze Guest relation

Addequate, but overprices and not equipped to a level that may be expected

Customer review rating 4.5/5

Mb Business - 31/07/2019 AccorHotels review

No air conditioning during one of the hottest days of the year. Only a loud and inadequate fan. Breakfast at €17 is overpriced, but you can't even get a cappuccino. Parking at €17 is also steep. Not coming back here.

Dear Maarten B., thank you for taking the time to tell us about your experience at the Mercure Hotel Erfurt Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns. Sincerely, Kathy Heinze Guest relation

Not recommendable

Customer review rating 4.5/5

Ralph E. H. Families - 06/07/2019 AccorHotels review

No air-conditioning in this category is unacceptable. We understand that this is new construction in the framework of an old building, however if the result is a poor design with all the shortcomings and none of the charm of the historic building it just doesn't cut it. Confusing elevator situation, fire door bonanza, loud night-time street noise and activity from nearby kebab joints, terrible beds with one(!) tiny pillow per person?! Never again, ever

Dear Mr. H., thank you for taking the time to tell us about your experience at the Mercure Hotel Erfurt Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathy Heinze Guest relation

Very pleasant stay

Customer review rating 4.5/5

Anett Families - 05/06/2019 AccorHotels review

Very friendly and helpful staff, food looked delicious and very easy access to public transport

Dear Mrs. K., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Very enjoyable.

Customer review rating 4.5/5

Tony Couples - 04/06/2019 AccorHotels review

Very pleasant staff. Clean room with good facilities. Excellent breakfast.

Dear Mr. K., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

good position in centre of town in a pretty city

TripAdvisor rating 4.0/5

I1632RRdavidb Couples - 25/05/2019 TripAdvisor review

It is situated in the middle of town in a pedestrian area. This makes parking difficult . They have a little parking but it cannot be booked and there are no instructions as t whether you can park outside and drop your luggage if no parking is available. You must have a green pollution rego sticker to enter the area. There is however a park house near by which we used.\ Rooms are OK but pillows are terrible with no stuffing. Breakfast was good, staff nice but we choose to eat elsewhere for dinner. Good hotel to visit a pretty city

well located

Customer review rating 4.5/5

David B. Couples - 23/05/2019 AccorHotels review

Parking a challenge. Hotel in excellent position and staff helpful. Very interesting town but seemingly devoid of restaurants that we could find open, or Google could find for that matter. Odd.

Dear Mr. B., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

situation with parking not the best

Customer review rating 4.5/5

Mandy F. Business - 15/05/2019 AccorHotels review

personal staff all very friendly at the reception. The young men.. with personal "Hello". Thanks - that s really nice

Sehr geehrte Frau F., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Kathy Heinze Guest relation

Perfect location for pleasure and business and a great base to explore outside Erfurt

Customer review rating 4.5/5

Michael J. Couples - 11/05/2019 AccorHotels review

As my title suggests, perfect for exploring the old town, great restaurants and bars, also clean and comfortable, courteous and professional staff especially the lovely blonde lady with flowers in her hair at breakfast. Good breakfast, nice relaxing bar and the personal touches of a welcome drink and free mini bar.

Dear Mr. J., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

nice Hotel in the middle of Erfurt

Customer review rating 4.5/5

Ronny Business - 09/05/2019 AccorHotels review

nice stay, nice room, friendly staff. Restaurant was closed on Sunday, but not so far there are a lot of other Restaurants.

Dear Mr. O., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Nice hotel, good breakfast

Customer review rating 4.5/5

Happy C. Business - 18/04/2019 AccorHotels review

Nice hotel, good breakfast. The hotel really needs aircon.

Dear Mr. S., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Very nice hotel with good location

Customer review rating 4.5/5

Sa Couples - 09/04/2019 AccorHotels review

Pleasant hotel at very good location in Altstadt with very nice room. The Hotel offers convenient parking for the car

Dear Mr. A., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Good location, old but clean rooms.

Customer review rating 4.5/5

Samantha Couples - 31/03/2019 AccorHotels review

The visit was satisfactory with average service and accommodations.

Dear Mr. T., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

A very good experience

Customer review rating 4.5/5

Lukas Business - 13/02/2019 AccorHotels review

To start right away I got a nice upgrade to a newly renovated room. Minibar was included and the bathroom had an amazing soaking tub. The staff - as always with Accor was above and beyond. The location to the hotel is perfect close to Anger 4 which is the very center of Erfurt. I for sure would come again.

Dear Mr. H., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Nice hotel, near nice old town

Customer review rating 4.5/5

Pip Business - 08/02/2019 AccorHotels review

Hotel comfortable and well located for the picturesque cobbled streets of old Erfurt

Dear Mr. D., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Very good Hotel - needs refining

Customer review rating 4.5/5

James H. E. Business - 31/01/2019 AccorHotels review

In other Mercure hotels I stay at you get a free bottle of water, also there is a choice of pillows available in the room so you do not have to ask for them. Other than that the room is nice, bar and breakfast is very good so I am satisfied.

Dear Mr. H., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation
Customer review rating 4.5/5

Anonymous Families - 12/01/2019 AccorHotels review

Rooms good but would have been nice to get info on hotel restaurant , we didn't find until late in our stay.

Dear Mrs. P., thank you for the great review of our hotel. We also thank you for pointing out the missing hotel information. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation

Excellent hotel with good position

Customer review rating 4.5/5

Neil D. Business - 31/12/2018 AccorHotels review

Very much enjoyed my stay. Good friendly staff. Excellent dinner on Christmas Eve. Will definitely stay again when I am back in Erfurt.

Dear Mr. d., thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Heinze Guest relation
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