Mercure Hotel Duesseldorf Ratingen 4 stars

TripAdvisor rating 3.5/5 294 reviews
Mercure Hotel Duesseldorf Ratingen
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Room 1

Number of guests
Children's age
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Hotel extras

  • 118 modern rooms

  • Hotel bar, restaurant and sun terrace

  • Free parking in two hotel car parks

  • Easy to reach: only 547 yards (500 m) from the "Breitscheid" highway junction (A3/A52/B524).

  • Free use of a fitness centre 50 meters away for our hotel guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Babysitting on request (Nearby)
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885
ratingen
germany

Tel: +4921029185

Fax: (+49)2102/918900

Contact email

Check-in from 15h00

Check out up to 12h00

  • S6 :   S6 RATINGEN OST

  • S6 :   S6 RATINGEN-HOESEL

  • By plane

    DUESSELDORF AIRPORT At 16km / 9.94 miles - Shuttle paying

  • By plane

    KOLN / BONN At 50km / 31.07 miles - Shuttle paying

  • By train

    DUESSELDORF At 18km / 11.19 miles

  • By train

    RATINGEN HOESEL At 5km / 3.11 miles

GPS :51.35047, 6.864878

Our accommodations

At the 3-star Superior Mercure Hotel Düsseldorf Ratingen, you can choose between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with a queen-size bed. All 118 rooms in our hotel have WIFI access. We also have one room available for guests with reduced mobility. One child aged up to 12 may sleep in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10.00/night).

Standard Room with 1 queen-size bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: Garden side, Patio, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with Twin Beds

  • Max. number of persons: x3
  • Area: From 17
  • Views: Patio, Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with twin beds

  • Max. number of persons: x2
  • Area: From 19
  • Views: Courtyard side, Garden side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT JUNKERS

Type of cuisine: International

For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JUNKERS

Photo non contractuelle / Strictly non binding

Why not relax over your favorite tipple and chat to other guests in the contemporary and convivial surroundings of our hotel lobby bar? We are open 24 hours a day and also serve a range of hot and cold snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 145 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 76 people

Find out more
Mercure Hotel Duesseldorf Ratingen Meeting Room

Our guest reviews for
Mercure Hotel Duesseldorf Ratingen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,881 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

294 reviews

Good

Customer review rating 4.1/5

M Couples - 06/05/2019 AccorHotels certified review

It was a good stay

Average

Customer review rating 4.1/5

Kurt K. Business - 03/05/2019 AccorHotels certified review

When I wanted to book by phone, because I couldn’t access with my membership card, I was talking with your your front desk Mrs Klatte and I explained her said. Then she offered me a different rate and and after I wanted still to ask her something she asked me either you to book for this rate or not and then she just hung off. I m traveling a lot but something like that happened never before I have booked a hotel room.

Sehr guter Servuce

Customer review rating 4.1/5

W. Couples - 03/05/2019 AccorHotels certified review

Park , sleep and fly gebucht.

Execellent

Customer review rating 4.1/5

Aaron D. Families - 24/04/2019 AccorHotels certified review

Very clean and comfortable. Very friendly and helpful personnel.

Value Quality Service

Customer review rating 4.1/5

Mike Friends - 20/04/2019 AccorHotels certified review

Excellent revised updated bedroom, great service and high quality food. Thoroughly recommend hotel.

Positiva

Customer review rating 4.1/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Positiva

Nice stay, nice staff

Customer review rating 4.1/5

Andi M. Business - 05/04/2019 AccorHotels certified review

Clean, well-managed Hotel, very helpful and nice staff.

I do not expect to be so worse !

Customer review rating 4.1/5

L. Business - 21/03/2019 AccorHotels certified review

No welcome beverage At 9 pm restaurant was close ! Very unpolite stuff No minibar in the room Very incomfortable bed, and many others bad adjectives

Alles gut

Customer review rating 4.1/5

Anonymous Couples - 06/03/2019 AccorHotels certified review

Alles gut.

Difficult to sleep due to spikes of loud sound/music

Customer review rating 4.1/5

Ernst D. H. Business - 28/02/2019 AccorHotels certified review

Checking in and out was fine. Room was nice and clean. But during the night there were loud spikes of sound/music that woke me up. And then it was difficult to get back to sleep.

The room looked like a laundry room rather than a Mercure Hotel room

Customer review rating 4.1/5

Jhonny G. Business - 23/02/2019 AccorHotels certified review

My experience at this particular hotel was horrible! I made a reservation for a room with a normal queen or king bed. I was assigned a room with a bed that reminded me that of a prison, the bed was nasty. And the bathroom, the bathroom was even nastier! I don´t know how you are part of the Mercure chain. This hotel should not be part of this chain.

My stay was ok. friendly welcome by reception employee.

Customer review rating 4.1/5

Stefaan Couples - 18/02/2019 AccorHotels certified review

Nice but small room. Temp in the room was little to high.

Never again

TripAdvisor rating 3.5/5

IlseT44 Business - 27/01/2019 TripAdvisor review

Stayed one night. Payed 200€ for privelege room. Check-in went quick, however staff was not welcoming. Room is outdated (except bathroom, really modern) and was freezing since the window was left open. Heating did not work and copper wires were hanging out, did not look safe. At 22u30, a large group arrived with lots of noise. Wanted to call reception, but hotel phone did not work. So used my mobile and the receptionist said he would close the corridor doors (which he did), no apology, nothing. Breakfast was busy, not enough staff to keep buffet filled. Tables dirty. Kitchen staff without apron or hair net. Check out was quick, but staff did not inquire about stay. One of the worst Mercure I have ever stayed, will not be coming back, unless some serious management changes will occur.

Hotel in need of proper management

Customer review rating 4.1/5

Ilse Business - 25/01/2019 AccorHotels certified review

There was almost no parking around the hotel. Check-in went quick and efficient. Staff friendly, but not welcoming. I had booked a privilege room and in this hotel the minibar is not included and even locked, there was no bathrobe and I had to check at the reception to receive one (they even told me they were not sure if they had enough). Room was freezing since the cleaning staff left the window open. Heater underneath desk did not work and metal wires were attached to the heather, which was weid. Bathroom was clean and nice, shower was excellent. Unfortuntaly, a group arived around 22h30 at the hotel and decided to have fun at the bar. Since my room telephone was not working, I called the receptionist at 23h30 and informed them about all the noise at the bar. He did not even apologise, he said would close the doors in the corridors, which he did, but still a lot of noise. Breakfast was mediocre and not a lot of staff to clean and refill the buffet. At check-out they did not even ask how the stay was... Price for one night + breakfast 200€! I do not recommend this Mercure at all.

great stay

Customer review rating 4.1/5

Arjan Couples - 05/12/2018 AccorHotels certified review

a warm welcome at the reception. great room, good price for the quality we got

Customer review rating 4.1/5

Oleg T. Business - 04/12/2018 AccorHotels certified review

Very nice, quite and friendly!

Customer review rating 4.1/5

Anonymous Business - 23/11/2018 AccorHotels certified review

The window in the room was not sealed properly. The heater could not be regulated No Bacon for breakfast

Good Breakfast but cold room

Customer review rating 4.1/5

Thomas L. Couples - 19/11/2018 AccorHotels certified review

Having a nice party in the evening and returning late in the night, we recognized early in the morning that the heating was cold. Everage temperature was below 20 degrees. Having a shower was no fun!

Staff need more training :)

Customer review rating 4.1/5

Ahmad Business - 17/11/2018 AccorHotels certified review

The only things not good in Accor Group is the staff from Hotel to hotel Facilities are great Location premium Rate always accepted But the deal from staff to staff are not same The knowledge from reception to other not same

Customer review rating 4.1/5

Robotdisley Business - 08/11/2018 AccorHotels certified review

Is there a car park ? if there is no there is no clear indication , only a warning about not parking in MacDonalds.

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