Hotel - Mercure Hotel Duesseldorf Ratingen
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Mercure Hotel

Mercure Hotel Duesseldorf Ratingen

An der Poent 50 
40885  RATINGEN
GERMANY

254 reviews
TripAdvisor Rating Based on 254 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)
  • Airport shuttle
    • DUESSELDORF AIRPORT (Paying)
    • KOLN / BONN (Paying)
  • Languages spoken at the hotel
    • German
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being (Nearby)
    • Hammam (Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Düsseldorf Ratingen, you can choose between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with a queen-size bed. All 118 rooms in our hotel have WIFI access.We also have one room available for guests with reduced mobility. One child aged up to 12 may sleep in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10.00/night).

  • 118 rooms
  • 101 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,225 reviews

Our guest reviews for Mercure Hotel Duesseldorf Ratingen

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 254 reviews
AccorHotels certified review
Ss Business - 15/09/2017
« Just what I needed!! »

Everything was great. Could look at introducing Alacarte breakfast.

AccorHotels certified review
Mohammed S. Business - 15/09/2017
« Very comfortable and clean for the business traveller »

I have previously stayed at Mercure hotels in the UK and India. I will be staying here every week for the next 3 months or so. I only wish the restaurant stayed open till at least 11pm as by the time I arrive at the hotel to check-in the restaurant is closing.

AccorHotels certified review
Olivier C. Families - 18/07/2017
« good service »

Thank you for a really god stay at your place. Good service, perfect room. See you soon.

AccorHotels certified review
W. Business - 10/07/2017
« somehow disappointed »

first room 302 too noisy, second room 312 bad smell, third room 342 ok. why do I need to change so often the room. I experienced that the management did know the situation of the smell. first beer from the tap ok, second beer with a strange flavour

AccorHotels certified review
Anonymous Couples - 01/07/2017
« Super »

Alles o.k.

AccorHotels certified review
R. Business - 28/05/2017

Personnel aimable

AccorHotels certified review
Anonymous Friends - 12/04/2017

Stayed at the hotel for many years. Many of the staff are the same which means they recognise customers on arrival. No request is too much trouble. All together a very nice hotel offering excellent value.

AccorHotels certified review
Anonymous Friends - 11/04/2017

We stay at your hotel every year to attend the Techno Classics Essen. You have a very comfortable hotel. The staff are excellent and we enjoy our stay very much.

AccorHotels certified review
Anonymous Friends - 11/04/2017

I always enjoy visiting your hotel on my annual trip to the Essen Classica show

AccorHotels certified review
Anonymous Solo - 09/04/2017

Just fine but maybe leave the kettle out on show rather than hidden in the cupboard

AccorHotels certified review
Anonymous Business - 17/03/2017

The location and people were good enough but, out of my room there was a very bad smoke smelt, in the evening the restaurant was too busy so I went out, and the day after the brad for burgers was not available

AccorHotels certified review
Anonymous Families - 16/03/2017

hotel is clean, the sofa bed has been made before our arrival. The reception is well prepared and the check in is quick. We stayed one night there, for about 10 hours. I used the printer at the lobby and it is quite helpful. The room is little bit small, and the facilities are little bit old. Hotel is close to the airport, but honestly, there is also nothing except a McDonalds around.

AccorHotels certified review
Anonymous Business - 23/02/2017

I had one problem, which was serious for me. I asked that some cooling packs were put overnight in a freezer. In the morning it was obvious that they were too warm. I measured their temperature as around 8 degrees Celsius. As I am a medical courier, collecting from DRK Blutspendedienst, it is essential that these packs are the correct temperature. My colleagues with the same requirements stay regularly at your hotel. Unless we can be guaranteed this simple service, we will have to arrange to stay elsewhere.

AccorHotels certified review
Anonymous Business - 10/02/2017

The hotel experience was good. Nice room and a good breakfast. However, the car park at the hotel is far too small and many guest have to park in the street.

AccorHotels certified review
Anonymous Business - 29/01/2017

Room OK. Bed quilt too small. No hot water on one morning.

AccorHotels certified review
Anonymous Business - 28/01/2017

Good in general terms, but quite cold in the room. At least I have a second blanket in the wardrobe.

AccorHotels certified review
Anonymous Business - 23/01/2017

excellent located hotel to reach the airport or to drive to any city in the Ruhrgebiet via the German Autobahnen. I loved the breakfast very much.Had some issues with heating system,had to use a fan heater for three days, there was awkward smell in the room while entering the room.To get a parking place in front of the hotel is a kind of lottery as the slots were occupied by some temporarily visiting hotel guests.

AccorHotels certified review
Anonymous Friends - 20/01/2017

Please leave le alone with these requests. The unsuscribe button does not work.

AccorHotels certified review
Anonymous Business - 18/01/2017

Nice hotel with professional staff... Location was good also

AccorHotels certified review
Anonymous Business - 14/01/2017

nice hotel close to airport and fair complex

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