Hotel - Mercure Hotel Duesseldorf Ratingen
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Ratingen

3.5/5 283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Airport shuttle
    • DUESSELDORF AIRPORT (Paying)
    • KOLN / BONN (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Sauna (Nearby)
    • Solarium
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Düsseldorf Ratingen, you can choose between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with a queen-size bed. All 118 rooms in our hotel have WIFI access.We also have one room available for guests with reduced mobility. One child aged up to 12 may sleep in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10.00/night).

  • 118 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,680 reviews

Our guest reviews for Mercure Hotel Duesseldorf Ratingen

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 283 reviews
Arjan Couples - 05/12/2018 AccorHotels certified review
« great stay »

a warm welcome at the reception. great room, good price for the quality we got

Oleg T. Business - 04/12/2018 AccorHotels certified review

Very nice, quite and friendly!

Anonymous Business - 23/11/2018 AccorHotels certified review

The window in the room was not sealed properly. The heater could not be regulated No Bacon for breakfast

Thomas L. Couples - 19/11/2018 AccorHotels certified review
« Good Breakfast but cold room »

Having a nice party in the evening and returning late in the night, we recognized early in the morning that the heating was cold. Everage temperature was below 20 degrees. Having a shower was no fun!

Ahmad Business - 17/11/2018 AccorHotels certified review
« Staff need more training :) »

The only things not good in Accor Group is the staff from Hotel to hotel Facilities are great Location premium Rate always accepted But the deal from staff to staff are not same The knowledge from reception to other not same

Robotdisley Business - 08/11/2018 AccorHotels certified review

Is there a car park ? if there is no there is no clear indication , only a warning about not parking in MacDonalds.

Rafał Couples - 01/11/2018 AccorHotels certified review
« Extremely loud. »

Hotel is in general ok. However there are few things which made this much worse than expected: 1) it is extremely loud. Sounds from outside and other rooms - everything can be heard 2) breakfast is comparabely worse comparing to e.g. Mercure Posejdon (which is 3*). 3) in room for 2, there was only 1 big towel - luckily as this was just single night this was not a problem 4) there shall be more parking spots

I H. N. B. T. A. S. Y. B. M. W. T. E. P. C. T. E. A. Y. A. U. I. D. N. K. A. S. B. A. Y. O. N. M. O. C. O. Y. S. T. H. T. C. Solo - 31/10/2018 AccorHotels certified review
« I have never been there, and still you bother me with this enquiry. Please check the email address you are using. I do not know any Simon B.! »

I have never been there, and still you bother me with this enquiry. Please check the email address you are using. I do not know any Simon B.!

Anonymous Business - 30/10/2018 AccorHotels certified review

The stay was average. The room was clean and tidy. The staff were curtious. I was disapointed the was no meal service on the weekend and very little English television channels.

Samantha D. Business - 28/10/2018 AccorHotels certified review
« Excellent hotel »

I can’t fault this hotel..perfectly situated for attending the Messe, just 20 mins in a taxi that the hotel arrange for you. Rooms clean with lovely big shower. Excellent breakfast in the mornings with many choices of food and we had a very good meal in the restaurant every evening. The staff are all very friendly and special thanks to the lovely man behind the bar every evening who looked after us so well, nothing was too much trouble. We stay here every time we visit the Messe and will be back next time.

Anonymous Families - 01/10/2018 AccorHotels certified review
« Clean and comfortable. »

The hotel location is good; near the highway and convenient to the airport. The room is clean and the bed comfortable and the bathroom was fine as well. The checkin staff was not very friendly and they did not explain the shuttle to the airport very well. I understood it to be included in the room price but it was not. She then said there were other rates or programs that did include the shuttle. Not easy to tell from the reservation process. Other than that the hotel was ok.

Alexander M. Business - 27/08/2018 AccorHotels certified review
« Overall good! »

Sleeping quality was excellent, also the Hotel itself, great location, good surroundings and easy access via GPS and rental car. Booked 2 nights incl ABF however that was only available after 7am which is to my opinion not acceptable at an airport hotel and we could not use this option. Due to the rate being non refundable we also got no voucher or cash return which was very disappointing indeed. As we had both early departures at DUS at 7am there wasnt a chance

Anonymous Families - 05/08/2018 AccorHotels certified review

Alles ok

Kian Families - 25/07/2018 AccorHotels certified review
« Great hotel »

Apart from the coffee maker that didn’t work, everything was great!

Anonymous Business - 23/07/2018 AccorHotels certified review
« Good »

Good as usual. Liking the pancaces :-) Would like to get bacon back

Anonymous Business - 12/07/2018 AccorHotels certified review
« The stay was ok »

The room was too hot and laundry did not get done.

Maxsa Families - 05/07/2018 AccorHotels certified review
« MaxSA »

Great value for money. Rooms were clean and tidy. Sundowners on the outside terrace are a must. Can highly recommend. greetings from South Africa

Petra M. Couples - 20/06/2018 AccorHotels certified review
« Short break »

Very good, friendly and welcoming

Anonymous Business - 17/06/2018 AccorHotels certified review
« Hotel stay »

Noisy room and no room at breakfast but friendly staff

R. Business - 25/04/2018 AccorHotels certified review
« No way available for cancellation »

Due to unforeseen event, I was not able to cancel or move my booking. Very disappointed by your efficiency on this matter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanis R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Ratingen. I am sorry that your experience regarding our cancellation policy did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Schultz General Manager

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