Mercure Hotel Duesseldorf City Nord 4 stars

TripAdvisor rating 4.0/5 603 reviews
Mercure Hotel Duesseldorf City Nord
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Hotel extras

  • Fully air-conditioned, non-smoking hotel with 190 modern guest rooms

  • 6 meeting rooms with natural lighting that can accommodate up to 220 people

  • Cozy restaurant with terrace in the peaceful courtyard, Sky Sports bar

  • Close to the ISS Dome arena, Düsseldorf Airport and Messe Düsseldorf/Esprit Arena

  • Easy access to the A52, A44 and A3 highways

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7
Moersenbroicher Ei
40470
duesseldorf
germany

Tel: +49211989040

Fax: (+49)211/98904100

Contact email

Check-in from 15h00

Check out up to 12h00

  • 701 :   HEINRICHSTRASSE

  • 708 :   HEINRICHSTRASSE

  • S1 :   Düsseldorf Derendorf

  • By plane

    DORTMUND AIRPORT At 74km / 45.99 miles

  • By plane

    DUESSELDORF AIRPORT At 8km / 4.97 miles

  • By plane

    KOELN AIRPORT At 61.4km / 38.16 miles

  • By plane

    MOENCHENGLADB.AIRP. At 29km / 18.02 miles

  • By car

    A52 DUS Nord At 0.5km / 0.31 miles

  • By train

    DUSSELDORF MAIN STN At 4km / 2.49 miles

GPS :51.252216, 6.801589

Our accommodations

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI. One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

PIAZZA

Type of cuisine: International

Our restaurant PIAZZA offers international cuisine, regional specialties and an excellent selection of wines from the Mercure wine list. We are open Monday to Friday midday through 10pm and at the weekend 6pm through 10pm.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PIAZZA

Photo non contractuelle / Strictly non binding

In our bar and restaurant PIAZZA, we will spoil you with culinary delights, serving international and regional specialties. End your day by relaxing with a glass from our Mercure wine list.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 150

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 79 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf City Nord

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,598 reviews

tripadvisor

TripAdvisor Rating 4.0/5

603 reviews

Good clean rooms, with good breakfast

Customer review rating 4.4/5

Michel H. Business - 04/10/2019 AccorHotels review

Very good, quick checkin, clean rooms and a good breakfast

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

SUPER HOTEL

Customer review rating 4.4/5

Silva R. Solo - 30/09/2019 AccorHotels review

EVERYTHING WAS PERFECT

Dear Mr. r., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Will not return

Customer review rating 4.4/5

Mk Business - 30/09/2019 AccorHotels review

Shower holder not working, told staff but not fixed. No fridge. First time no free internet as gold member. And also first time no room upgrade

Dear Mr. o., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry, that you get no voucher for the high speed internet and you had to use the free standard wlan. Due to the fact, that we were fully booked and only have 15 privilege rooms, which have the same size like our 175 standard rooms, we were not able to offer you an room upgrade, We are very sorry about that. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, André Stadtmüller General Manager
Customer review rating 4.4/5

Michael Business - 29/09/2019 AccorHotels review

Clean hotel and helpful staff

Dear Mr. K., thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards André Stadtmüller General Manager

Not too bad put away from good

Customer review rating 4.4/5

Hans Business - 27/09/2019 AccorHotels review

Expensive parking, expensive rooms, not the quality

Dear Hans V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, André Stadtmüller General Manager

Good except check in

Customer review rating 4.4/5

Bt Friends - 24/09/2019 AccorHotels review

Staff at the check in insisted that the trip was not paid, I asked twice if he was sure and he said yes, then I found and showed the confirmation, after this he said he mentioned about breakfast, Not welcoming

Dear Mr. Bugra, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry about the missunderstanding with the breakfast. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, André Stadtmüller General Manager

Great first visit to Dusseldorf

Customer review rating 4.4/5

Peter Couples - 06/09/2019 AccorHotels review

Pleasant check in, room clean, tidy and good temperature. Excellent breakfast with very friendly staff available if necessary. All areas of hotel were similarly clean and well maintained.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Clean, comfortable and welcoming

Customer review rating 4.4/5

Mariann Business - 28/08/2019 AccorHotels review

Clean, comfortable and spacious rooms. Nice breakfast. Overall a pleasant stay. Only drawback is location - not much to do in the area in terms of dining out, taking a walk etc. But for a business stay its fine.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

fine stay

Customer review rating 4.4/5

Ruud Friends - 06/08/2019 AccorHotels review

second time here and this time with breakfast! very good breakfast! I loved the fresh orangejuice. restaurant was closed at sunday evening but we get a good advice for another restaurant in the city centre! difference between standard and privelege room is that the standard room is smaller and less coffee facilities and the parking is 14euros in stead of 7euro so next time for us a privelege room again! :)

Dear Ruud K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Hainke Reservation Manager

A regular customer comes again

Customer review rating 4.4/5

Dick Solo - 30/07/2019 AccorHotels review

Happily the room was not right at the Zubringer, otherwise I had asked for a quiet room.

Dear Mr. L., thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards Julian Hainke Reservation Manager

Enjoyable overnight stay for a good price

Customer review rating 4.4/5

Les Friends - 28/07/2019 AccorHotels review

The hotel staff were most friendly and professional. The air-conditioning system could not cope with the extreme heat and this made the stay less comfortable than it could have been, both inside the room and inside the restaurant the temperature was too high. Check-in and check-out were efficient and friendly. Restaurant menu and prices could be better but over the whole a good stay.

Dear Leslie S., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry that you were not satisfied with the air conditioning. During your stay we had a record of more than 40 degrees outside temperature and this was really an exception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Hainke Reservation Manager

good

Customer review rating 4.4/5

Djoa Business - 23/07/2019 AccorHotels review

good hotel, recommend

Dear Mr. S., thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards Julian Hainke Reservation Manager

Brief stay in Duesseldorf

Customer review rating 4.4/5

Pj Business - 26/06/2019 AccorHotels review

Just a quick stay in Duesseldorf after a late evening flight, before a day of meetings. The hotel delivered exactly what I needed - a late check in, good internet access, a good night's sleep and a great breakfast - at a reasonable price.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Alles gut.

Customer review rating 4.4/5

Anonymous Business - 18/06/2019 AccorHotels review

Alles i.O.

Sehr geehrter Herr B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Duesseldorf City Nord. Über Ihre überwiegend positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen André Stadtmüller Direktor

Everything as expected in positive sence

Customer review rating 4.4/5

Kristjan A. Business - 14/06/2019 AccorHotels review

Food good Quied room, good sleep Clean and everything as expected as good as possible

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Mr.

Customer review rating 4.4/5

Kawana C. Couples - 04/06/2019 AccorHotels review

It was good. The staff were helpful.

Sehr geehrter Herr C., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Duesseldorf City Nord. Über Ihre überwiegend positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen André Stadtmüller Direktor

Short stay in Düsseldorf

Customer review rating 4.4/5

Vera L. Business - 02/06/2019 AccorHotels review

my favourite place to stay since years when I am in this area , nice and very helpful staff .Thanks again to Mrs Shabanbayova for her special attention

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Mrs. Shabanbayova. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Rooms great, main reception never had coffee, milk or sugar after hours. When we came in from a night out.

Customer review rating 4.4/5

Ian T. Business - 27/05/2019 AccorHotels review

Great.

Dear Mr. T., thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards André Stadtmüller General Manager

Good not very good

Customer review rating 4.4/5

Prashant Business - 23/05/2019 AccorHotels review

First they alloted me dirty room . Then on request they changed my room . Staff is not so friendly first they look face if non European they don't care much .

Dear Mr. k., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your remark for the friendliness and politeness of our staffs have been noted. Please rest assured that we have spoken to the concerning staffs and due actions were taken. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, André Stadtmüller General Manager

Super

Customer review rating 4.4/5

A. D. Business - 18/05/2019 AccorHotels review

Positiv

Sehr geehrter Herr A., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Duesseldorf City Nord. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen André Stadtmüller Direktor
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