Hotel - Mercure Hotel Duesseldorf City Nord
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Mercure Hotel

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7  Moersenbroicher Ei 
40470  DUESSELDORF
GERMANY

475 reviews
TripAdvisor Rating Based on 475 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 07:00 - 23:00
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Düsseldorf City Nord, you have the choice of Standard Rooms with queen-size bed, double bed or twin beds and Privilege Rooms with king-size bed. All 190 rooms are air-conditioned and equipped with WIFI.One child aged up to 16 may stay in your room free of charge. Your pet is also welcome to stay with us for a fee of EUR 12 a night. Our laundry and ironing service will take proper care of your clothing and laundry needs for a fee.

  • 190 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,428 reviews

Our guest reviews for Mercure Hotel Duesseldorf City Nord

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 475 reviews
AccorHotels certified review
Rikke B. Business - 29/08/2017
« Really good, sweet lady at the reception - she had her birthday exact same day as mine. »

Everything good.

AccorHotels certified review
R Solo - 27/08/2017
« alles gut »

All good. No issues due to fault of hotel or its staff. However there was a loud football gathering in the lobby - other guests.

AccorHotels certified review
Albert Business - 24/08/2017
« Very convenient »

My stay was very convenient. Chek in was fast. The room was clean and it was rather silent in the room. The service was freindly and the breakfast was very good. I did not miss anything.

TripAdvisor review
Family - 16/08/2017
« Convenient, comfortable, quiet and clean. »

The hotel is in between the airport and the city center, so it was convenient as we arrived by train and left from the airport the next morning. We were welcomed by friendly staff and found a comfortable and clean room and had a very good night as it was quiet.

AccorHotels certified review
O. Business - 30/07/2017
« Chef entreprise »

Agreable

AccorHotels certified review
Slobodan Business - 13/07/2017
« Very pleasent and clean hotel, with kind employees »

I had really pleasant stay at your hotel, but I have missed a few details to make it perfect, even if I know, that all the hotels in Germany have similar lacks. I think that the hotel with this rating must have the fridge in the room, or at least a mini bar. The second issue was availability of drinking water. I was not able to find drinking water in the hotel. You have the machines with soft drinks and snacks, but the water was not available. It is not possible to find the water in later hours. And when I both the water, there was no fridge to cool it. I would be free to recommned you to provide two bottles of water in the room. And the third detail was availability of sport channels on the TV. I know that German people are crazy about football :-), but it was not possible to find the channel with tennis on Wimbledon which is one of the biggest sport events in the world

AccorHotels certified review
Jean P. Business - 26/06/2017
« Is it really a Mercure hotel? »

The person at the front desk was not really friendly... However people from the restaurant were very nice and professional. Room : definitely not the kind of room I expect from a Mercure hotel. Furniture looks old 80's. Nowadays more basic hotels like BnB or new campanile offers better rate and nicer room. I am really disappointed, i could have save money for a better service in another hotel.

TripAdvisor review
Business - 23/06/2017
« Luxury time during a business trip »

Very nice hotel, with excellent service, very rich breakfast buffet and most likely the best filter coffee served in hotels in Germany. Very clean rooms, great free Wi-Fi service and just 400 meters from the tram to down town. I wish I could stay there every time I travel to Dusseldorf.

AccorHotels certified review
David M. Business - 06/06/2017
« Satisified with majority of my stay »

Had issue with A/C not working in first room, but was moved to another room with functional A/C at my request. Customer service was wonderful.

AccorHotels certified review
Anonymous Couples - 29/05/2017
« A bright newly decorated room which has the addition of tea and coffee making facilities. »

The hotel is convenient to tram and road links. Staff always available to help.

AccorHotels certified review
Anonymous Couples - 18/04/2017

We were staying for 1 night, although we had a late evening check in the staff we extremely helpful. We were allocated one of the newly decorated rooms, we used our member concessions of free drinks at the bar.

TripAdvisor review
Business - 09/04/2017
« Great service and conditions! »

Great service and conditions! I have stayed there for 2 days and for that I did not have too much time to span in the room but al is there- very clean, all in order and sound isolated for rest and privacy. That is all what everybody needs for a trip!

AccorHotels certified review
Anonymous Friends - 11/03/2017

everything has been fine

AccorHotels certified review
Anonymous Business - 04/03/2017

Excellent hotel and service for business customer. Pillows! To small and insufficient extras in room.

AccorHotels certified review
Anonymous Couples - 19/02/2017

Our room was ready when we arrived we were given a lovely room over looking the courtyard garden.

AccorHotels certified review
Anonymous Business - 16/02/2017

Experience was fine, rooms were comfortable. Bar and restaurant food was very good.

AccorHotels certified review
Anonymous Business - 10/02/2017

Average. Room temperature was chilly at arrival (as usual...). I had a problem with a booked taxi.

AccorHotels certified review
Anonymous Business - 01/02/2017

The rooms are very comfortable, with the exception of the pillows. They resemble a sack of sand, very uncomfortable. A microwave and a small refrigerator would be nice in the rooms.

AccorHotels certified review
Anonymous Business - 30/01/2017

We like to stay in this hotel, because the people who works there (in the restaurant/bar and breakfastroom) know us and are always giving good service. Also this time we got a exstra nice room (508). Quiet, so we can have a good night sleep (because we are working hard during the day).

AccorHotels certified review
Anonymous Business - 26/01/2017

War okay

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