Pullman Cologne Hotel

It was welcoming and made me feel at home.

Very pleasant. Excellent staff.

Gut

Very friendly staff.

Really good stay at the Pullman. It's walking distance so the centre of town, bars and restaurants. The rooms are a good size and very well equipped (Nespresso machines,plenty of toiletries and complimentary water etc). Beds are super comfortable.Good breakfast if it's included otherwise way over priced. Only complaint is the ridiculous parking cost which is 25 Euros for self-parking - you can go a block away and pay 6-9 Euros per day.

The hotel is clean well managed and is always staffed by nice individuals. The breakfast room is a little small if the hotel is full but that shouldn't detract from the two lovely bars the hotel has for the evening

The breakfast area was so busy we were asked to eat in the bar. The bar closed before 1 am around 12.20. I know it is late but if 1am is the time then they should serve you a night cap. The rooms are clean and comfortable. Didn't get a free drink as a gold card holder apparently whisky is off the list I could have a soft drink or small beer.I drink whisky?

The mini bar inclusive was great. The service was friendly and professional. The rooms are fairly outdated. The TV is NOT HD- how in this day and age you don't have HD for TV is way beyond me. The AC was again not adequate in standard and upgraded rooms. We had to fight to get into the studio room where for the third visit has enough AC power to sleep comfortable. This is a major issue and may prevent further visits. Lastly the buffet is not something you should promote. We are very unhappy with the choices, broken coffee machine and day old breads. You must upgrade your buffet since people pay for it, it is expected to be of some quality.

It was my first time and I enjoyed almost everything. I didn't like the smell of noodles in my room. The staff were exceptional.

As usual, our experience began with a warm and professional welcome. Our room was a generous size, well equipped and had been prepared thoroughly for our arrival. It was scrupulously clean and all bathroom fittings functioned efficiently. (Always the case at this hotel) The bar staff were welcoming, friendly and very helpful in explaining the new dining arrangements and menu. The salmon which my wife and I ordered was delicious! The Breakfast layout is excellent and the choice available is outstanding. The staff as ever, are available to assist when necessary and clear our table discretely while having our breakfast. At checkout the desk staff were efficient and friendly. We were disappointed to leave but already feeling that we would be welcome back soon. In our view the Pullman is in an ideal position in Koln. As we always travel to and via Koln by car, it is reassuring that we can use the easily accessible secure underground car park, the rates for this being very reasonable for a busy city centre car park. The hotel itself is well designed, makes great use of its spaces and boasts outstanding views across the city. We look forward to returning in the Autumn and later for the Weinachtsmarkt!

Staff are always kind, they searched my room for a shirt of mine - that I later found in my suitcase, the bar staff are awesome, and the yoga salat is pretty tasty.

Wonderful check in and check out. Great facilities. Comfortable room.polite staff. Great location near eateries ,etc. Only the free mini bar refilling was inconsistent . Some items not filled up while other are .good if breakfast each day could have one or 2 different dishes . After 3 to 4 days it's the same serving each day. Thank you for a wonderful stay

Probably the warmest welcome I can recall at any hotel I have ever arrived at. Service remained very good throughout. Excellent breakfast choices and service there too. Spa area was closed for refurbishment so we could take advantage of that but otherwise an excellent stay.

Generally good but renovation work being carried out in the lobby and restaurant was unexpected and a little inconvenient.

From checking in to checking out, my stay was perfect.