Hotel - Pullman Cologne
Pullman Hotel Pullman Hotel

Pullman Cologne Hotel

4.5/5 2,011 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 104.50 EUR Non member rate
From 99.28 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 18  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Outdoor sports  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6.30am-11.30pm
    • Opening hours : Week-end 7.00am-11.30pm

Business services

  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

  • 275 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Air conditionningwith individual remote
    • Telephone
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,855 reviews

Our guest reviews for Pullman Cologne

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,011 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ellie M. Couples - 06/01/2019 AccorHotels certified review
« Lovely stay at a wonderful hotel »

We had a lovely stay at the Pullman. Check in and check out was very easy, all staff very nice and helpful. Breakfast was very tasty and had lots of choice. Room was clean and had everything we needed, also a nice view of the cathedral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Stevie Friends - 02/01/2019 AccorHotels certified review
« One of the best hotels in Cologne »

Like habitually, perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Rajeev N. Families - 31/12/2018 AccorHotels certified review
« Pleasant, with room for improvement »

The stand out for my family was the fresh and thoughtful breakfast. A clear area of improvement would be to help tourists like us engage with the city more. Pullman is a premier brand, and not even trying to create a digital journey together with the customer is a lost opportunity. Problem: The Accor Reservation System is broken! We lost 80 EUR due to the inability and downright buggy system. In the age of Booking and Expedia, this is downright value destruction for Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Klärung via TS

Vincent Couples - 29/12/2018 AccorHotels certified review
« Enjoyed all aspects of my stay »

Great and satisfying experience. Feeled welcome in a quality hotel with good size and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Alex A. Families - 29/12/2018 AccorHotels certified review
« Perfect stay in Cologne »

We truly admired the way every tiny detail seemed to have been thought out in this hotel. Mulled wine and waffles served for guests in the hotel lobby free of charge, what a treat and a truly warm Christmas welcome. Amazing cocktail lounge on top floor and a nice bar downstairs, great choice of food for breakfast in the main restaurant. Beautifully decorated, modern and comfortable rooms, tea and coffee facilities, perfectly equipped bathroom with everything you might need including a clothesline. Soft and luxurious pillows and mattress (please let me know which mattress brand you're using, will order one for myself!) and top notch bed linen. Just surpassed our expectations in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you so much for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. The information regarding the matress will be sent by our housekeeping department with an extra mail. Best regards from Cologne Sonja Pohl Training & Quality Manager

Lk Business - 27/12/2018 AccorHotels certified review
« Perfect »

Great service! Friendly staff, superb breakfast and amazing view in the room! Found my new go to hotel! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Watoow Couples - 26/12/2018 AccorHotels certified review
« Very friendly, make you feel so comfy »

Christmast eve. What could be the best place hotel to be ? Pullman Cologne. Warm welcome. Upgraded room. Very clean. Comfortable with a breathtaking view on the cathedral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chalu, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Anonymous Business - 21/12/2018 AccorHotels certified review
« gooood »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Peter D. Business - 18/12/2018 AccorHotels certified review
« very good hotel »

very good check in - rooms are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

John R. Couples - 17/12/2018 AccorHotels certified review
« Enjoyed the opportunity to relax in our room and the Sky Bar. »

Reception staff were attentive and efficient. Room was clean and spacious, but view of the Dom would have been nice. I had asked for a quiet room, but our room (611) was next to the lift shaft and it was only once we were in bed that I realised that you could hear the lift going up and down. Breakfast was OK, but it would be good to have more non-dairy options and gluten free bread/pastries etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positive rating and your feedback very much, but do also regret that you had an uncomfortable night due the noise of the lift. Of course we will give you a different room for your next stay fo a better and more comfortable sleep. Have a merry christmas time and all the best for the new year 2019! Best regards from Cologne Sonja Pohl Training & Quality Manager

P. P. T. Friends - 16/12/2018 AccorHotels certified review

Stay was comfortable but mattress was too soft and doesn't provide sufficient support. Tilted towards the side and it affected the quality of sleep. Customer service at the reception was helpful to provide recommendations to a first-time visitor to the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positve rating very much, but do also regret that you didn´t have a comfortable sleep due to the matresss. Please be assured that the matress has been checked and is okay, but there is also a down topping on the matress which is too soft for some people. Of course we will remove this topper for you for future stays. Best regards from Cologne Sonja Pohl Training & Quality Manager

John Couples - 15/12/2018 AccorHotels certified review
« As always, a thoroughly enjoyable stay. »

From a warm, friendly and welcoming arrival to a cheerful and courteous departure, the Hotel Pullman provides outstanding service in attractively designed and scrupulously maintained private rooms and public areas. All staff members are committed to providing first class service to their guests in what is clearly a well managed establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., thank you again for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your compliments very much and look forward to welcoming you back with us. Merry Christmas and all the best for a wonderful new year 2019! Sonja Pohl Training & Quality Manager

Catherine Couples - 15/12/2018 AccorHotels certified review
« Warm and welcoming »

Everyone was warm and welcoming. Our room was clean, comfortable, and had a great view of the Dom. I would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Mrs J. B. Couples - 15/12/2018 AccorHotels certified review
« A Friendly Smile in every room »

After a hectic journey , to have a friendly calm team of staff was most noticeable . A smiling Welcome as first impression was the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

T T. Friends - 10/12/2018 AccorHotels certified review
« Very comfortable and relaxing »

We had a lovely relaxing stay. The hotel was very clean and all staff were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Joe Couples - 10/12/2018 AccorHotels certified review
« Excellent from start to finish »

Check in person excellent, room was excellent, everybody we met was excellent and check out was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Lennart Couples - 09/12/2018 AccorHotels certified review
« Nice hotel on good location »

Nice spacious rooms with a view; modern and great spa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Anonymous Business - 09/12/2018 AccorHotels certified review

The lady who took our reservation was so kind and extremely competent. Everything that we discussed was taken care of and just as we hoped to find it at check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Ian F. Couples - 08/12/2018 AccorHotels certified review
« Very Enjoyable »

Room was very clean. Receptionist very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Kim G. Friends - 08/12/2018 AccorHotels certified review
« A comfortable stay »

Very comfortable, staff always very pleasant and helpful. Rooms always very clean and warm. We have stayed at this hotel many times over the years and we are never disappointed by the standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

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