Pullman Cologne Hotel

We were very annoyed at having to ask for more tea bags and milk a couple of times. We enjoyed the hotel as a whole and thought the location excellent. Reception was at times inattentive and did not mange all the waiting guests in a fair and orderly way. Worse was the idea that we did not need to see the bill which itself was confusing and incorrect.

We had an amazing stay! Everyone was so kindly and polite.

Nice and cozy hotel Rooms are really comfortable and the breakfast was perfect (untill 12 on weekend !) It is just a walk away from the Dom, city & shopping center and near many connections with public transport. This hotel offers you everything you can expect from a Pullman... Thank you very much for the service.

We came to have a couple of romantic evenings in Cologne. I contacted the hotel and asked for creating some special ambiance to celebrate the birthday of my boyfriend.if possible We have received so much kind attention from the hotel! We are grateful for the amazing view, big comfortable room and the chocolate cake with candles. But even if we wouldn't take in consideration this special case we should tell about perfect location, good condition of the hotel, good breakfast etc. The Personel is well trained, helpful, polite and tactic.

We enjoyed our stay with you, in particular made by your excellent staff with their app UTi customer service - very helpful in every way and always with a smile

Great location, setup, amenities and staff. Only very few shortcomes; namely the desk seat and bed lining allergy.

Hohes Niveau, hoher Standard

We were very satisfied, personal and receptionists were amazing, explained everything from the arrival, clean ,we got a free upgrade which i find amazing, room facility and equipment are top, we always like the free coffee machine, thank you we would always come back, we trust accor hotels

Stayed for 1 night in a Superior Room on the 7th floor, the room itself was very nice with a really comfy bed and we had a view out of Cologne Cathedral from the window. Bathroom was also very nice with lots of toiletries given. Wi-Fi had a decent connection and had no issues with it during our stay. We had breakfast included in our booking and it’s probably the best breakfast we’ve ever had in all our travels. Can’t really think of much else you could possibly ask for from a breakfast buffet. Had around 10 different types of juices, smoothies, coffee machine, all kinds of tea’s, champagne. For the food: they had a variety of different cold meats, cheeses, selection of fruits, cereals, croissants/pastries with multiple jam’s, honeys, yoghurts. Also your usual hot food items too including sausages, bacon, egg’s etc. Location wise, Cologne Central Station (Köln Hauptbahnhof) is around a 15 minute’s walk away with local, national and international transport connections available; also have easy and quick direct access to Cologne Bonn Airport. Appellhofplatz and Friesenplatz underground stations are both only a 5 minute’s walk away. Attractions such as Cologne Cathedral, City Hall, Hohenzollern Bridge are all within an easy 15-20 minute’s walk from the hotel, as well as the Rhine Garden where Great St. Martin Church and Stapelhaus are located along with numerous restaurants/bars. Overall, we would definitely recommend Pullman Cologne and would happily stay again!

Prima

Only in the Hotel for 9 hours. Room was good, one of the three lifts out of order but not a problem. Checking out was slow.

Pullman in Cologne gives always a great welcoming atmosphere. I was felt looked after.

Good breakfast, clean room and hotel, friendly staff, easy access to public transport and to most attractions, Köln dom only 10min walk

We were celebrating 10th weeding aniversary in Pullman Cologne. We received lovely note from GM and some lovely cakes to help us celebrate. Thank you! Room was perfectly cleaned.

Warm welcome at arrival, hotel service well detailed by competent staff. Really satisfy during our all stay. All was as expected , from breakfast to diner, bar (top view from the 12th floor on Cologne) , personnel was very nice and dedicated, room tip top. I will go again at my next visit to Cologne.