Hotel - Pullman Cologne
Pullman Hotel Pullman Hotel

Pullman Cologne Hotel

4.5/5 2,021 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 114.50 EUR Non member rate
From 108.78 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 18  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Outdoor sports  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6.30am-11.30pm
    • Opening hours : Week-end 7.00am-11.30pm

Business services

  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

  • 275 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Air conditionningwith individual remote
    • Telephone
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,976 reviews

Our guest reviews for Pullman Cologne

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,021 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David Business - 14/02/2019 AccorHotels certified review
« Excellent experience »

Stayed for 3 nights - Business trip. Excellent service. Extraordinary breakfest. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Anna Business - 06/02/2019 AccorHotels certified review
« Good location, very friendly staff »

good experience met my expectation. Very good location and nice and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Matthew Business - 05/02/2019 AccorHotels certified review
« OK, but a few niggles »

Bar was reorganised for the carnival, but made it very uncomfortable for guests. Only one lift was working resulting in long waits to get to and from your room. Generally the hotel is very clean, has all required amenities, breakfast is good and plentiful and staff are warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positive comments very much, but want also to assure you that we take care regarding the mentioned niggles. Best regards from Cologne Sonja Pohl Training & Quality Manager

David B. Business - 31/01/2019 AccorHotels certified review
« Overall good, but unhappy i have to request facecloths every time i stay where they are not replenished. »

I realise that we stay during ISM and room rates reflect demand but am reconsidering whether to continue my annual reservation over many years as you have now taken BBC1 and BBC2 off the tv, it is very irritating having to listen to a voice every time you turn the volume up and down in German. I put the appropriate card on the bed for clean bed linin every day of my stay which did not happen which is totally unacceptable at the room rates charged. As a gold Accor very loyal member, I am expecting better housekeeping standards and overall guest experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., thank you for being such a loyal guest with AccorHotels and the Pullman Cologne and for taking the time to give us a feedback regarding your last visit. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced. Please be assured that we take your feedback seriously and that we all, but especially the housekeeping department will take care to better serve you in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

Melinda K. Business - 31/01/2019 AccorHotels certified review
« Ms »

Excellent hotel room & food. The only issue that the tv chanel selection is bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Please let us know which TC channels you prefer. Best regards from Cologne Sonja Pohl Training & Quality Manager

Andrew F. Business - 31/01/2019 AccorHotels certified review
« A brief stay for the Candy Show »

Every member of staff that I dealt with was pleasant and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Jb Business - 26/01/2019 AccorHotels certified review
« Thank you! »

A big thank you to the breakfast crew, which made our start in the morning great!!! Super service. Top housekeeping as well! Thanks to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Tim Business - 25/01/2019 AccorHotels certified review
« Perfect stay as always »

I am staying at the Pullman in Cologne on a regular basis and never have been disappointed. Amazing breakfast, wonderful staff members and nice rooms with very comfortable beds. Highly recommended and will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bosler, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Anonymous Business - 25/01/2019 AccorHotels certified review
« Very nice »

Great, staff very good. Small rooms but that is the same for all Cologne hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Martin C. Business - 24/01/2019 AccorHotels certified review
« Excellent as usual. »

Very happy my room was ready when I arrived at 8.30am after a long flight from Hong Kong. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Elena Business - 24/01/2019 AccorHotels certified review
« Good but I expected more »

It’a good hôtel but there is small details that always spoil the impression

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., thank you for choosing the Pullman hotel for your stay in Cologne and for taking the time to give us a review regarding your visit. We appreciate your positive feedback in general very much, but are also sorry to get to know that we were not able to fulfill your expectations at all, especially regarding the reception and the friendliness of our breakfast staff. Please be assured that we take your feedback seriously and that we will take care. If there is anything special what we can, please let us know. Best regards from Cologne Sonja Pohl Training & Quality Manager

Mr W. Business - 24/01/2019 AccorHotels certified review
« MR W. »

PLEASENT STAFF GOOD FOOD REALY MADE MY FIRST STAY IN COLONGE PLEASENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Lydia Business - 23/01/2019 AccorHotels certified review
« Accommodating , comfortable, above and beyond service »

The hotel was clean and comfortable, with great design and style outside and inside. The staff was knowledgeable, friendly, and overly accommodating . I am a light sleeper and some noise was bothering me and the front desk staff promptly moved me into a different room without question, which was perfect and quite for my stay. Extremely friendly and accommodating hotel and staff. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Erick Couples - 20/01/2019 AccorHotels certified review
« Good location, and efficient staff »

We have appreciated the room: very confortable. The staff was efficient. The breakfast was certainly to our liking. And the location was ideal for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Joanna H. Business - 16/01/2019 AccorHotels certified review
« Excellent hotel in Cologne with little flaws »

Rooms are clean and taken care of but few details: shower screen leaks water in several rooms, some windows do not close properly and pillows are very soft (It would be great to have a harder pillow to choose from).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Of course we will offer you a harder pillow for your future stays. Best regards from Cologne Sonja Pohl Training & Quality Manager

Dr. I. T. A. Business - 15/01/2019 AccorHotels certified review
« Dr. »

My stay in Pullman Hotels from Friday, January 11 to Monday, January 14, 2019 was a great and rewarding experience. The staff were friendly with a great deal of courtesy. The facilities are clean and comfortable. Pullman Hotel is another home far away from home. I love it and I hope to come back in the near future whenever business brings me back to Cologne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. A., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Couples - 15/01/2019 TripAdvisor review
« Great hotel for the Christmas Markets »

This hotel is in a great position for the Christmas Markets. We visited 5 on foot. That is how convenient it is. Easy walk to the pedestrian walkways, restaurants and train station. The hotel does get busy at Christmas Market time, so book ahead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q4961EHpaulm, thank you for choosing our hotel for your christmas market visit in Cologne. We are proud to receive your 5 points and your compliments and look forward to welcoming you back hopefully in december. Best regards Sonja Pohl Training & Quality Manager

Ellie M. Couples - 06/01/2019 AccorHotels certified review
« Lovely stay at a wonderful hotel »

We had a lovely stay at the Pullman. Check in and check out was very easy, all staff very nice and helpful. Breakfast was very tasty and had lots of choice. Room was clean and had everything we needed, also a nice view of the cathedral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Stevie Friends - 02/01/2019 AccorHotels certified review
« One of the best hotels in Cologne »

Like habitually, perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Rajeev N. Families - 31/12/2018 AccorHotels certified review
« Pleasant, with room for improvement »

The stand out for my family was the fresh and thoughtful breakfast. A clear area of improvement would be to help tourists like us engage with the city more. Pullman is a premier brand, and not even trying to create a digital journey together with the customer is a lost opportunity. Problem: The Accor Reservation System is broken! We lost 80 EUR due to the inability and downright buggy system. In the age of Booking and Expedia, this is downright value destruction for Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Klärung via TS

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 114.50 EUR Non member rate
From 108.78 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates