Pullman Cologne Hotel

TripAdvisor rating 4.5/5 2,099 reviews
Pullman Cologne
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+ 28 Services
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Room 1

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Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 18.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Contact email

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :   5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :   18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :   5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :   1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodations

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Room with 1 kingsize bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 50
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Photo non contractuelle / Strictly non binding

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,842 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,099 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice business hotel centrally located

TripAdvisor rating 4.5/5

Manu P Couples - 16/07/2019 TripAdvisor review

We spend a weekend at Pullmann Koeln and were very satisfied by the service and the location. The room was wide and offered everything you can expect from a Pullmann but this is no Budget hotel of course so book it in advance so that you can get nice prices

Customer review rating 4.5/5

Anonymous Friends - 14/07/2019 AccorHotels certified review

Great hotel, excellent service but really started wondering what is the benefit of Gold status...

another perfect stay

Customer review rating 4.5/5

Monika Friends - 13/07/2019 AccorHotels certified review

great welcome, friendly staff, quality rooms and perfect location for a nice city trip.

As always we had a comfortable and enjoyable visit, if only for one night.

Customer review rating 4.5/5

John Couples - 11/07/2019 AccorHotels certified review

The usual friendly and professional welcome Room and bathroom prepared and cleaned to the highest standard. An excellent breakfast in a calm atmosphere with a beautifully presented and well arranged choice of high quality food and drinks. Breakfast staff excellent at efficiently and politely removing finished plates, cups and cutlery during the meal and cleaning and preparing the tables for the next guests. Also in offering beverages when you arrive. Travelling frequently across Europe, using Accor hotels where the breakfasts are invariably good or very good, we find the breakfast service at the Pullman Cologne outstanding. Bar and evening restaurant has a warm relaxed atmosphere with attentive and friendly staff. Again, the highest standards. Room cleaning staff friendly, courteous and helpful. There is, throughout the hotel, an impression that all members of staff are not only well chosen and trained but also are all committed to the hotel ethos and to the highest standard of service for its guests. Our views clearly show that the hotel is managed to the highest standards

Very happy with my stay

Customer review rating 4.5/5

Roel Friends - 10/07/2019 AccorHotels certified review

The host was very friendly. The minibar was included which was nice and we had a late checkout. The room itself was very clean and up to date.

Dear Mr. T., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Pleasant accommodation marred by portion control and inattentive reception taff

Customer review rating 4.5/5

Iald Couples - 09/07/2019 AccorHotels certified review

We were very annoyed at having to ask for more tea bags and milk a couple of times. We enjoyed the hotel as a whole and thought the location excellent. Reception was at times inattentive and did not mange all the waiting guests in a fair and orderly way. Worse was the idea that we did not need to see the bill which itself was confusing and incorrect.

Dear Mr L., thank you for taking the time and rating your stay with us at the Pullman Cologne. I am sorry to read that we were not able to fulfill your satisfaction at all. Would you be so kind to let me know if there is still anything unresolved regarding your invoice? Thank you for your feedback, this will help us to improve our services and offers. Thank you very much and best regards from Cologne Tina Senfter General Manager
Customer review rating 4.5/5

Fernanda R. Couples - 09/07/2019 AccorHotels certified review

We had an amazing stay! Everyone was so kindly and polite.

Dear Mrs R., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Business Hotel - Great central location, just a walk away from the City center.

Customer review rating 4.5/5

Manu P. Couples - 09/07/2019 AccorHotels certified review

Nice and cozy hotel Rooms are really comfortable and the breakfast was perfect (untill 12 on weekend !) It is just a walk away from the Dom, city & shopping center and near many connections with public transport. This hotel offers you everything you can expect from a Pullman... Thank you very much for the service.

Dear Mr. P. thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Tina Senfter General Manager

surpassed my expectations

TripAdvisor rating 4.5/5

Val0501 Couples - 09/07/2019 TripAdvisor review

We came to have a couple of romantic evenings in Cologne. I contacted the hotel and asked for creating some special ambiance to celebrate the birthday of my boyfriend.if possible We have received so much kind attention from the hotel! We are grateful for the amazing view, big comfortable room and the chocolate cake with candles. But even if we wouldn't take in consideration this special case we should tell about perfect location, good condition of the hotel, good breakfast etc. The Personel is well trained, helpful, polite and tactic.

Great location, staff, and goo value for money

Customer review rating 4.5/5

Steve P. Couples - 08/07/2019 AccorHotels certified review

We enjoyed our stay with you, in particular made by your excellent staff with their app UTi customer service - very helpful in every way and always with a smile

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Almost perfect

Customer review rating 4.5/5

Arsan P. Business - 07/07/2019 AccorHotels certified review

Great location, setup, amenities and staff. Only very few shortcomes; namely the desk seat and bed lining allergy.

Dear Mr. thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Absolut top

Customer review rating 4.5/5

Dirk Business - 06/07/2019 AccorHotels certified review

Hohes Niveau, hoher Standard

Sehr geehrter Herr M., wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

Mahmoud A. Families - 05/07/2019 AccorHotels certified review

We were very satisfied, personal and receptionists were amazing, explained everything from the arrival, clean ,we got a free upgrade which i find amazing, room facility and equipment are top, we always like the free coffee machine, thank you we would always come back, we trust accor hotels

Pullman Cologne

Customer review rating 4.5/5

Matt Couples - 04/07/2019 AccorHotels certified review

Stayed for 1 night in a Superior Room on the 7th floor, the room itself was very nice with a really comfy bed and we had a view out of Cologne Cathedral from the window. Bathroom was also very nice with lots of toiletries given. Wi-Fi had a decent connection and had no issues with it during our stay. We had breakfast included in our booking and it’s probably the best breakfast we’ve ever had in all our travels. Can’t really think of much else you could possibly ask for from a breakfast buffet. Had around 10 different types of juices, smoothies, coffee machine, all kinds of tea’s, champagne. For the food: they had a variety of different cold meats, cheeses, selection of fruits, cereals, croissants/pastries with multiple jam’s, honeys, yoghurts. Also your usual hot food items too including sausages, bacon, egg’s etc. Location wise, Cologne Central Station (Köln Hauptbahnhof) is around a 15 minute’s walk away with local, national and international transport connections available; also have easy and quick direct access to Cologne Bonn Airport. Appellhofplatz and Friesenplatz underground stations are both only a 5 minute’s walk away. Attractions such as Cologne Cathedral, City Hall, Hohenzollern Bridge are all within an easy 15-20 minute’s walk from the hotel, as well as the Rhine Garden where Great St. Martin Church and Stapelhaus are located along with numerous restaurants/bars. Overall, we would definitely recommend Pullman Cologne and would happily stay again!

Dear Mr. W., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.5/5

Anonymous Friends - 01/07/2019 AccorHotels certified review

Prima

Dear Mr. d., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

The hotel is high quality and well located

Customer review rating 4.5/5

Malcolm N. Business - 27/06/2019 AccorHotels certified review

Only in the Hotel for 9 hours. Room was good, one of the three lifts out of order but not a problem. Checking out was slow.

Dear Mr. N., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positive feedback very much but we also want to apologize for the waiting time during check out. Best regards from Cologne Sonja Pohl Training & Quality Manager

Friendly reception, welcoming atmosphere

Customer review rating 4.5/5

Rüdiger S. Business - 27/06/2019 AccorHotels certified review

Pullman in Cologne gives always a great welcoming atmosphere. I was felt looked after.

Sehr geehrter Herr S., wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Great and clean hotel

Customer review rating 4.5/5

Abdullah Couples - 24/06/2019 AccorHotels certified review

Good breakfast, clean room and hotel, friendly staff, easy access to public transport and to most attractions, Köln dom only 10min walk

Dear Mr. T., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Very pleasant stay

Customer review rating 4.5/5

Justyna Couples - 22/06/2019 AccorHotels certified review

We were celebrating 10th weeding aniversary in Pullman Cologne. We received lovely note from GM and some lovely cakes to help us celebrate. Thank you! Room was perfectly cleaned.

Dear Ms W., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Top Quality of service as usual with Pullman

Customer review rating 4.5/5

M P. Business - 22/06/2019 AccorHotels certified review

Warm welcome at arrival, hotel service well detailed by competent staff. Really satisfy during our all stay. All was as expected , from breakfast to diner, bar (top view from the 12th floor on Cologne) , personnel was very nice and dedicated, room tip top. I will go again at my next visit to Cologne.

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
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