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Pullman Cologne Hotel

TripAdvisor rating 4.5/5 2,151 reviews
Pullman Cologne
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+ 28 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Contact email

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :   5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :   18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :   5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :   1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodations

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 50m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Photo non contractuelle / Strictly non binding

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,405 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,151 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Always good!

Customer review rating 4.5/5

M R. Business - 14/11/2019 Confirmed reviews AccorHotels

Always excellent service and hospitality.

Dear Mr. R., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Superbly comfortable and pleasant

Customer review rating 4.5/5

Dr A. K. Families - 11/11/2019 Confirmed reviews AccorHotels

Hotel is strategically located. Walking distance to the well known market and rooms are big and well furnished . Bed was very comfortable. Breakfast was a feast with a variety of food and juices to choose from. Staff were extremely kind and helpful and totally guided us to where we needed to go. Thankyou for a wonderful experience . God bless each and everyone of you .

Dear Dr. K., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Superb

Customer review rating 4.5/5

G. Business - 09/11/2019 Confirmed reviews AccorHotels

Rooms were great, breakfast was amazing and staff wonderful

Dear Mr. G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Convenient location but a bit run down

TripAdvisor rating 4.5/5

231Yap Family - 08/11/2019 TripAdvisor review

A stopover city we explored. Nice city with lots of shops and eatery nearby just minutes walk. The hotel seems quite run down compared to few years back when I stayed but breakfast is still very interesting.

Dear 231Yap, thank you for your stay with us and for taking the time to share your experience on Tripadvisor. We hope that we can welcome you back and send our best regards from Cologne Your Pullman team

Very enjoyable, lovely staff - no problems.

Customer review rating 4.5/5

Anonymous Business - 06/11/2019 Confirmed reviews AccorHotels

Very good - you had no cognacs in your downstairs bar where the restaurant is, for after a meal ? Strange

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your rating very much and hope your next visit will be as pleasant as the previous one. And of course we will check the cognac at our bar downstairs. Best regards from Cologne Sonja Pohl Training & Quality Manager

Nice room

Customer review rating 4.5/5

Peter Business - 01/11/2019 Confirmed reviews AccorHotels

Nice staff - Nice waiter

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

As always - fantastic

Customer review rating 4.5/5

Anonymous Business - 01/11/2019 Confirmed reviews AccorHotels

Check in excellent - my room was 701 - really spacious with a balcony - my favourite so far. Meeting room laid out to perfection with no issues Check out excellent

Dear Ms G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Thank you

Customer review rating 4.5/5

Daiva Business - 30/10/2019 Confirmed reviews AccorHotels

Thank yo.all was nice

Dear Mrs. Z., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. See you again soon! Best regards from Cologne Sonja Pohl Training & Quality Manager

My Stay

Customer review rating 4.5/5

Fred Business - 25/10/2019 Confirmed reviews AccorHotels

Professional Service overall

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. See you again soon! Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

George Business - 24/10/2019 Confirmed reviews AccorHotels

Excellent stay, thank-you so much Excellent welcome on check-in, with upgrade to suite and welcome drink Escorted to room Free mini-bar, bed very comfortable, excellent quality pillow Heating worked very well, easy to use and actually worked - I wasn't cold which I was really pleased about

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

good all around.

Customer review rating 4.5/5

D.h. Business - 21/10/2019 Confirmed reviews AccorHotels

Hotel was very busy but still managed to maintain standards.

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Generally satisfying experience, just not exactly matching with the price

Customer review rating 4.5/5

Ho, C. Y. Solo - 15/10/2019 Confirmed reviews AccorHotels

I did it on Booking.com, but I'll brief it here Good food, dinner was satisfying to eat (didn't have breakfast). Cocktail contains fruit flies for unknown reasons. Cannot be sure when the fruit fly drowned itself, and therefore might not be the hotel's fault. But more likely that it was there during preparation because some of them were under the ice. Okay bed, just wished that it was a bit warmer Water pours out during showers due to flawed design of the glass panel that were supposed to keep the water out. (Who the hell would design a panel that has slits in the middle and has the balls to tell me it was supposed to keep water out? Try designing a ship with a hole on the side next, sir.) Nice location, convenient and has metros nearby Just that it's a bit pricey. Comfortable, but I expect the price to wow me

Dear Mr. C., thank you again for your stay with us and for taking the time to give us a review as you already did on booking. We are sorry for the inconvenience you have experienced regarding the visit at the bar and in the bathroom. Please be assured that we already discussed your mentioned points within the team. So much more we are happy to read that your stay has been comfortable in general. Thank you also for your compliments about the food! Best regards from Cologne Sonja Pohl Training & Quality Manager

Pullman Koeln, simply superb

TripAdvisor rating 4.5/5

1111Gerard Couples - 12/10/2019 TripAdvisor review

Thanks to all the staff at the hotel in all departments that made our stay once more so very pleasurable. When in Koeln one stays at the Pullman Cologne! Thank you to all for your wonderful service and professionalism. Esther and Gerard

Dear Esther, dear Gerard, it is such a pleasure to receive your great feedback and the whole team wants to give a thank back to you: Thank you for being our guests and for taking the time to write about your experience and to share it with all the Tripadvisor users. We hope to welcoming you back in the future and send our best regards to Perth Your Pullman Cologne team

Ms.L.

Customer review rating 4.5/5

Anonymous Business - 09/10/2019 Confirmed reviews AccorHotels

The personal in bar / restaurant unpleasant. Food we wait 1 our and one of the meal was of full , rest so so Restaurant is too small for that big hotel .The price of 600 euro / per night BB for that facilities and personal tretmant.So never , never again

Dear Mr L., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. We are very sorry that your stay with us hasn´t been to your full satisfaction, especially due to the situation in the restaurant on Sunday evening. Please let us once again apologize for it and assure you that we already discussed the siutation within the team to better serve our guests in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

not as my expectation

Customer review rating 4.5/5

Jean Z. Business - 09/10/2019 Confirmed reviews AccorHotels

normally I used Pullman in cologne but frankly I noticed the below: -1-no concierge to assist you regarding Restaurent even the employees on the desk front try to help us -2-prices are expensive if we compare it with other hotels plus the benefits which are limited. -3-they didn't upgrade my room (as usual) -4-room start to become old -5-no bath in my room!!!!

Dear Mr z., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that your stay with us did not meet your expectations at all and I want to assure that we will dicuss your mentioned facts within the team. Due to the fact that all suites have been booked during your stay with us, we were not able to upgrade you on suite, but on a larger corner room in our deluxe category with balcony and catherdral view on our highest floor. Dear Mr z., we hope to welcome you back in the future and send our best regards from Cologne Sonja Pohl Training & Quality Manager

Great hotel, great price quality ratio!

Customer review rating 4.5/5

Lada W. Business - 09/10/2019 Confirmed reviews AccorHotels

Perfect location, the hotel is modern and clean, good personnel and very good restaurant!

Dear Ms W., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Wonderful stay

Customer review rating 4.5/5

Sa… Couples - 08/10/2019 Confirmed reviews AccorHotels

Lovely hotel great amenities, amazing breakfast and staff very friendly and helpful.

Dear Ms S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

great location and view. the staff was really carefull to make us enjoy the stay.

Customer review rating 4.5/5

Andra Couples - 07/10/2019 Confirmed reviews AccorHotels

Everything went perfect. The staff was very king. We recieved a great room with view as we wished and we really enjoyed our stay

Dear Ms I., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Hervorragend

TripAdvisor rating 4.5/5

mahmouda300 Family - 06/10/2019 TripAdvisor review

We were for the second time there and got upgrade as platinum member, extrem friendly personal, delicious breakfast , room are very clean, and comfortable, excellent location, parking available for a very good price, strongly adviced , we will stay always there whenever we are in cologne, thank you too much

Dear mahmouda300, it is a pleasure to receive your compliments and we want to give a big thank back to you: Thank you for choosing the Pullman hotel in Cologne and for taking the time to share your experience on Tripadvsior. We hope you had a safe journey back home to Abu Dhabi and look forward to welcoming you back with us for a next stay! Best regards from Cologne Your Pullman team

very nice

Customer review rating 4.5/5

Marc Business - 03/10/2019 Confirmed reviews AccorHotels

nice hotel where I hadn't stayed before.

Dear Mr. V., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
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