Hotel - Pullman Cologne
Pullman Hotel Pullman Hotel

Pullman Cologne Hotel

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4.5/5 1,882 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 148.00 EUR Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi access (Paying)
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage (Paying)
  • Babysitting on request
  • Outdoor sports  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6.30am-11.30pm
    • Opening hours : Week-end 7.00am-11.30pm

Business services

  • 23 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

  • 275 rooms
  • 275 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,201 reviews

Our guest reviews for Pullman Cologne

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,882 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Peter R. Couples - 12/02/2018
« top »

alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr r., wir freuen uns sehr über Ihre tolle Bewertung und Ihren netten Kommentar zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

AccorHotels certified review
Anonymous Friends - 11/02/2018

Hotel & Location very good, during my stay the lifts went out of service

AccorHotels certified review
Lindall H. Business - 08/02/2018
« Ms H. »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Peter D. Business - 07/02/2018
« very good »

a strange time of year as it was the beginning of Karnaval and the bar/lobby was full of people at the event however the restaurant staff were ver good and very helpful in organising a late dinner

AccorHotels certified review
Cindy Friends - 06/02/2018
« Nice to be back, good location, beds need to be replaced »

We enjoyed coming back to Pullman. Location wise, great and nice and quiet. Our most important reason for coming back was the quality of the beds... Unfortunately the quality of the beds is extremely different in different rooms. 530 definitely needs an update. Great to get an SMS in the morning that the room was ready great service.

AccorHotels certified review
Sam Couples - 06/02/2018
« Very nice hotel in the middle of the city! »

Great hotel for holiday and business in the middle of Cologne, good access to bars and Restaurants. Very nice bar on the 12th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
H.s. Business - 05/02/2018
« Pdrfect hotel »

The very best service a man can get

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Chris F. Couples - 04/02/2018
« Hotel overrun by carnival »

The carnival was not ideal for us as the purpose of our stay is for medical treatment, relaxation and sleep!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that this time your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the carnival in our hotel. Please be sure that we take your feedback seriously and that we will discuss it within the team. I really hope to welcome you back in the future! Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
A P. Business - 03/02/2018
« disappointing »

Hotel and room looked good but The heating seemed to be stuck on, changing the controls made no difference, and due to noisy party goers it was too loud to have the windows open. The food was edible, that is about the best i can say. The TV in the room did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Willimot, thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the heat in the room, the party goers and the TV. Please be sure that we take your feedback seriously and that we will discuss your mentioned facts within the management team to better serve you in the future. I really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Bruno Business - 02/02/2018

Kundenveranstaltung mit Glory Global Solutions

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir freuen uns sehr über Ihre positive Bewertung zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Gleichzeitig möchten wir uns bei Ihnen entschuldigen, dass Sie aufgrund des defekten Tiefgaragentors einen anderen Parkplatz suchen mussten. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

AccorHotels certified review
Marc L. Business - 01/02/2018
« Good »

The stay was good. I wish you would put hangings on the windows that let light pass through and not only the ones to darken the room. If you don't want people to look at what you do in your room, you need to close the hangings and switch on the light even during the day, which is in my opinion not convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lacroix, thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. It is nice for us to read that your stay has been good, but so much more we are sorry that you have not been satisfied with the room at all. I can fully understand that the situation without a curtain in your room is inconvenient. Please be sure that we take your feedback seriously and that we will discuss thia fact within the team to find a better solution. I really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Gabriela G. Business - 01/02/2018
« LOBBY LOOKING LIKE 3 STARS HOTEL »

Good room and service BUT the fact that you organize the Carnaval in the lobby is a huge NO for a 5 stars hotel. I had my friends waiting for me to attend an event and there were no sofas to take a seat ! The lobby looks like a 3 stars hotel filled with people drunk wearing tacky costumes.. if you dont have a special hall for such events you shouldn’t use the lobby which is the biz card of any hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Georgescu, thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the carnival in the lobby. Please be sure that we take your feedback seriously and that we will discuss your mentioned facts within the management team to better serve our non-carnival guests in the future. So much more I am happy to read that you have been satsified with your room. Thank you also for this positive rating. I really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Anonymous Business - 31/01/2018
« Comfortable »

Brief but pleasant

AccorHotels certified review
Ronnie Friends - 30/01/2018
« a little disappointing »

why we needed to move smokers from the entrance door to get into the building, ending up covered in smoke & feeling as if we were intruding, not very pleasant experience - smokers should be set off to the side of the building. Not immediately in your entrance, even though we were told its not in the hotel, it actually is the hotel grounds. We were not advised about Carnival celebrations taking place nor the effect it would have on the entrance hall of the hotel, leaving no place for quests not celebrating to relax & wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the carnival and the people smoking at the entrance. Please be sure that we take your feedback seriously and that we will discuss your mentioned facts within the management team to better serve our non-carnival guests in the future. We hope that we can welcome you back in the future and then to convince you of the Pullman Cologne in every matter. As a sign of compensation we would like to invite you for the breakfast during your next stay. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Clw Solo - 30/01/2018
« Great hotel, good location, comfortable rooms »

Perfect location for where I needed to be, friendly helpful staff, comfortable clean modern rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Anonymous Business - 30/01/2018

Room was smaller than I expected and was very close to the lifts which could be clearly heard every time they stopped on my floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the elevator nearby to your room. For following stays we have noticed your wish for a calm room. I really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

TripAdvisor review
Solo travel - 30/01/2018
« Hotel Review »

Lovely stylish hotel, in just the right location for where I needed to be. Comfortable, modern very clean rooms. Friendly helpful staff. Felt very safe in the hotel which was important as I was travelling alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 404clw, we appreciate your feedback concerning your stay at the Pullman Cologne very much and would liek to say "thank you!" Best regards from Cologne and we hope to welcome you back! Sonja Pohl Training & Quality Manager

AccorHotels certified review
Paul Business - 29/01/2018
« Good hotel. Helpful staff. »

Was OK. Bar area, there was no seating. Just high tables to stand at. No bar stools most times. No coat rack in bar. Which would have been helpful considering lack of chairs.

TripAdvisor review
shoshizuck Business - 29/01/2018
« SHOSHI »

excellent breakfast . very good location. nice panorama view. nice and kindly stuff. big and comfortable rooms. nice king bed; the shower very spoily i will come again to this hotel.for all my staying in cologne for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear shoshizuck, how nice that you will come again for all your following business stays in Cologne! We really appreciate your compliments and send a big "Thank you" and our best wishes to you. Kind regards from Cologne Sonja Pohl Training & Quality Manager

AccorHotels certified review
Anonymous Business - 28/01/2018
« most satisfactory »

Pleasant staff and everything in the room was of the standard expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

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