Pullman Cologne Hotel

TripAdvisor rating 4.5/5 2,097 reviews
Pullman Cologne
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Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 18.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Contact email

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :   5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :   18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :   5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :   1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodations

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Room with 1 kingsize bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 50
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Photo non contractuelle / Strictly non binding

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,097 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice business hotel centrally located

TripAdvisor rating 4.5/5

Manu P Couples - 16/07/2019 TripAdvisor review

We spend a weekend at Pullmann Koeln and were very satisfied by the service and the location. The room was wide and offered everything you can expect from a Pullmann but this is no Budget hotel of course so book it in advance so that you can get nice prices

surpassed my expectations

TripAdvisor rating 4.5/5

Val0501 Couples - 09/07/2019 TripAdvisor review

We came to have a couple of romantic evenings in Cologne. I contacted the hotel and asked for creating some special ambiance to celebrate the birthday of my boyfriend.if possible We have received so much kind attention from the hotel! We are grateful for the amazing view, big comfortable room and the chocolate cake with candles. But even if we wouldn't take in consideration this special case we should tell about perfect location, good condition of the hotel, good breakfast etc. The Personel is well trained, helpful, polite and tactic.

Great hotel for the Christmas Markets

TripAdvisor rating 4.5/5

Q4961EHpaulm Couples - 15/01/2019 TripAdvisor review

This hotel is in a great position for the Christmas Markets. We visited 5 on foot. That is how convenient it is. Easy walk to the pedestrian walkways, restaurants and train station. The hotel does get busy at Christmas Market time, so book ahead.

Dear Q4961EHpaulm, thank you for choosing our hotel for your christmas market visit in Cologne. We are proud to receive your 5 points and your compliments and look forward to welcoming you back hopefully in december. Best regards Sonja Pohl Training & Quality Manager

Lost charger

TripAdvisor rating 4.5/5

nataliaC5434HS Business - 09/10/2018 TripAdvisor review

Dear Sir/Madam,I have stayed in the hotel for one night as we had an event there the next day. I had a late check-out and forgot my charger in the room. I came back later and asked for it however the housekeeping haven't found anything, as they said. This cannot be true as I surely remember where exactly in the room I forgot it.I am aware that it is my mistake to forget my charger on the other hand I would highly appreciate the housekeeping to collect the stuff they find and leave it at the reception and not to claim nothing was found. Would be a big help and a very positive and valuable approach to guests.Many thanks in advance!Best regards,Natalia Kovacsova

Dear Ms Kovacsova, I am very sorry to read that we didn´t handle the situation with the forgotten charger very well and I want to apologize for all the inconvenience you have experienced due to it. The housekeeping team found your charger, but there was obviously a communication misunderstanding with the front office team when you came back and asked for it. Would you be so kind to send me an e-mail via h5366-hr1@accor.com to which adresse we can send the charger. Sorry again for all the inconvenience and I look forward to hearing from you. Best regards Sonja Pohl Training & Quality Manager

When miracles happen!

TripAdvisor rating 4.5/5

Paul B Business - 30/06/2018 TripAdvisor review

One of the top hotels from my experience! You get a welcome from an exceptional Yannick and all of his colleagues. They give you a one in a lifetime experience, never to forget anymore. The chef and the service @the restaurant is as from the same of standard of excellence. The guys @the roofbar are equally amazing. If they know how half good they are, than they can fly anywhere. Can only advice this hotel as exceptional!

Dear Paul B, wow, what an amazing post! Thank you very much for taking the time to write down your compliments for our team with Yannick and his colleagues, the service, the chef and the team in our rooftop bar. We are very proud of all of them. We hope to welcome you back with us in the near future and send our kindest regards from Cologne to Aalst Sonja Pohl Training & Quality Manager

Hotel Review

TripAdvisor rating 4.5/5

404clw Solo travel - 30/01/2018 TripAdvisor review

Lovely stylish hotel, in just the right location for where I needed to be. Comfortable, modern very clean rooms. Friendly helpful staff. Felt very safe in the hotel which was important as I was travelling alone.

Dear 404clw, we appreciate your feedback concerning your stay at the Pullman Cologne very much and would liek to say "thank you!" Best regards from Cologne and we hope to welcome you back! Sonja Pohl Training & Quality Manager

SHOSHI

TripAdvisor rating 4.5/5

shoshizuck Business - 29/01/2018 TripAdvisor review

excellent breakfast . very good location. nice panorama view. nice and kindly stuff. big and comfortable rooms. nice king bed; the shower very spoily i will come again to this hotel.for all my staying in cologne for business

Dear shoshizuck, how nice that you will come again for all your following business stays in Cologne! We really appreciate your compliments and send a big "Thank you" and our best wishes to you. Kind regards from Cologne Sonja Pohl Training & Quality Manager

Fantastic Hotel and Staff

TripAdvisor rating 4.5/5

flAe Couples - 02/01/2018 TripAdvisor review

Stayed for 6 nights last month(mid-December) and was extremely happy with the Pullman(other than parking cost). Room was huge with a beautiful view of the Dom(10th floor) Mark B. at the lounge was efficient and very helpful with ideas on where/how to get around and what to see. Natasha at the front desk was warm and engaginging and ultra helpful. I would whole heartedly reccommend this hotel, and would definately stay here again.

Dear flAe, thank you so much for your friendly comment on Tripadvisor that I will of course share with Marc and Natascha! We are happy that you have been our guest and that you have been satisfied during your stay with us. We all hope to welcome you back soon and send our best wishes from Cologne Sonja Pohl Training & Quality Manager

Top hotel !!!

TripAdvisor rating 4.5/5

Connector664804 Couples - 15/12/2017 TripAdvisor review

All as a hotel should be ! Top friendly staff , new design , perfect location , good cuisine , luxe rooms , perfect quality of beds and good value for many! Congratulations , keep on going like this!!!

Dear Jean-Paul, me and the team are very honoured to receive your compliments and your congratulation. Thank you very, very much for this kind feedback and we all promise: We keep going on! Have a merry christmas time and a happy & healthy new year 2018! Best regards to Limburg Sonja Pohl Training & Quality Manager

VERY PLEASED

TripAdvisor rating 4.5/5

Mazinsg Business - 09/10/2017 TripAdvisor review

The location is excellent , having a parking was very convenient .The reception was very good , a very helpful team , great service , the team was able to answer all our queries whether of business or touristic nature .

Dear Mazinsg, how nice to receive your 5 points on Tripadvsior after staying with us in Cologne! We are also very pleased. Thank you very much for your post and we hope to welcome you back with us in the future. Best regards to Jedda Sonja Pohl Training & Quality Manager

Fantastic Hotel !

TripAdvisor rating 4.5/5

Brooke P Business - 26/05/2017 TripAdvisor review

Everything was perfect - fast check-in,room on the 7th floor with the Dome view,the renovated room with a nice bathroom. Especially i must say "wow" about the bed and the breakfast !!! The bed is so comfortable. The choice of products on breakfast was so huge and everything were with a perfect taste - so delicious !!! Many many tanks,honestly !!!

Dear Brooke P, it is our wish to give your many many thanks back to you! It´s really a pleasure to receive your compliments and the 5 points. Thank you very much for choosing the Pullman for your stay in Cologne and for your time to give a feedback. Me and the team hope to welcome you back with us for a next stay! Greetings to Limassol! Sonja Pohl Training & Quality Manager

Mick P Melbourne Australia

TripAdvisor rating 4.5/5

michaelpM7267YT Business - 11/05/2017 TripAdvisor review

Nice Hotel 15 minute walk from the DOM. 25 minute walk from Old Town. We were booked into a Deluxe room. Bathroom was small, but the free mini bar was a nice touch. Cocktails and dinner in the hotel restaurant was nice but not for those on a budget. Easy walking distance to some lovely little restaurants nearby. Great for a Buisness trip but if I was traveling to see the sights I would look at staying closer to the Dom. Weather may have had a little to do with this opinion.

Dear michaelpM7267YT, thanks for your review on Tripadvisor. In case of booking a hotel closer to the DOm, we suggest staying at our sister hotel, the Hotel Mondial am Dom Cologne. But me and the team would also love to welcoming you back with us at Pullman and it is just a 10 - 12 minutes walk to the cathedral :-) Kind regards Sonja Pohl Training & Quality Manager

Un experience Staff, made it bad hotel location is excellent

TripAdvisor rating 4.5/5

HusainJB Friends getaway - 10/05/2017 TripAdvisor review

Unfortunately, the staff lack of hotels experience, hotel surroundings area is super excellent the best in Kolon, allot of variety shops allot of restaurants every thing within walking distances but you have to discover it by self the staff wont inform you at all maybe because the German nature assuming that people knows everything!

Dearv HusainJB, thank you for taking the time to review your stay with us. For me and the team it is very important to satisfy all our guests and to give them a feeling of being welcomed. That we did not achieve that during your stay is a shame for us and we all want to apologize that you felt not well with us. If there is a chance to welcoming you, please let us know. Best regards Sonja Pohl Training & Quality Manager

Outstanding

TripAdvisor rating 4.5/5

Stephen W Friends getaway - 13/02/2017 TripAdvisor review

The Pullman Cologne offers everything anyone could want from a modern hotel: excellent service, 1st class facilities and good location. I was particularly impressed by the comfort of the room and the large choice offered for the breakfast. All the staff were great and helpful, particularly to my partially disabled colleague.

Dear Stephen W, we are happy that your colleague and you have choosen the Pullman for a stay in Cologne and now to receive your kind feedback. Thank you so much for your positive words regarding the room, the breakfast and especially the staff. Best regards and we hope to welcoming you back for a next stay with us Sonja Pohl Training & Quality Manager

A special birthday and Christmas

TripAdvisor rating 4.5/5

WilmaandTom Family - 10/01/2017 TripAdvisor review

Excellent hotel for visiting our granddaughter in Cologne for her 18th birthday. The rooms are spacious and comfortable, breakfast was excellent and there is parking available at the hotel although it is rather expensive. My son, who was also celebrating a birthday on the same day, was given an upgrade on his room and a birthday cake on the day - he was really impressed. Although we were not staying at the hotel over Christmas, we had Christmas Eve dinner there. It was very good and the service was excellent

Dear WilmaandTom, we all are pleased to receive your kind words and to get to know that your stay with us has been comfortable. Thanks for booking the Pullman for your stay in Cologne and for reviewing this on Tripadvisor. Me and the team also hope that you a nice birthday party with your granddaughter and a safe journey back home! Kind regards and we hope to welcoming you and your family back with us. Sonja Pohl Training & Quality Manager

Always a great place to stay in Cologne

TripAdvisor rating 4.5/5

Sabrina D Friends getaway - 30/12/2016 TripAdvisor review

Great hotel, nice rooms, excellent service, very central location - best breakfast! Nothing more to wish for. Room rates are sometimes very high but if you look at what you get - starting from great service at check in, high quality beds and covers, great bathrooms and towels through great food and very silent rooms despite the location, finishing with the best breakfast ever and wonderful checkout service - this hotel is worth the money.

Dear Sabrina D, especially the breakfast crew is delighted to receive your nice feedback, but of course the whole team is happy to read that the Pullman Cologne is "always a great place to stay". Thank you very much for choosing our hotel and for your response on Tripadvisor after staying with us! We hope to weloming you back for a next stay and send our best regards from Cologne. Sonja Pohl Training & Quality Manager

Far from the madding crowds

TripAdvisor rating 4.5/5

Signalman-1965 Friends getaway - 23/12/2016 TripAdvisor review

Located a short walk from Koeln railway station (about 15 minutes) the hotel offers a haven from the madding crowds. A warm welcome upon arrival, with my room key ready, as I'd used the online check-in facility. The people who work there, were friendly & approachable, making my stay a pleasure. The room provided, being clean, comfortable and well maintained. The rain fall shower was a nice touch, with easy to use controls. My hotel of choice in Koeln.

Dear Signalman-1964, we are honoured to read that the Pullman is your hotel of choice for your visits in Cologne and that our staff made your stay with us a pleasure! Thanks you so much for sharing your experience on Tripadvsior in that kind way! Me and the team wish you a happy and healthy new year 2017! Sonja Pohl Training & Quality Manager

Christmas shopping

TripAdvisor rating 4.5/5

AbNijgh Couples - 22/12/2016 TripAdvisor review

Very nice hotel in center of Cologne. On walking distance of shopping centers. Good atmosphere. Easy acces with parking facilities. Fine facilities in nice surroundings. Excellent customer orientated staff. Recommendatory!

Dear AbNijgh, thank you so much for posting your feedback reagrding your stay with us on this site! We are pleased to see that your stay has been fine. Greetings from Cologne and a Happy New Year! Sonja Pohl Training & Quality Manager

Very good

TripAdvisor rating 4.5/5

sam652014 Solo travel - 20/12/2016 TripAdvisor review

The hotel is near the old town and the center of cologne and it is nice and clean although some of the furniture needs renovation. But the overall experience was very good,the staff are very friendly and professional the room has a nice view on the top floor of the cologne cathedral every thing was so nice.

Me and the team would like to thank you, dear sam652014, for your kind review here on Tripadvisor. It´s nice to get to know that your stay has been nice! Are you already planning a next trip to Cologne? We would love to welcoming you back and send our best regards Sonja Pohl Training & Quality Manager

Recommedable

TripAdvisor rating 4.5/5

672wolfgangs Business - 07/12/2016 TripAdvisor review

Hotel of great comfort which offers all conveniences a Hotel of this class should have. I very much enjoyed having an air condition twhich could be operated without applying for a operatros licence before. Travelling to Cologne again, I shall revert on Pullmann.

We are happy to get to know that you shall revert on Pullman, when travelling to Cologne again, dear 672wofgangs. Thanks for taking the time and posting your feedback on this site. Please let us know if you will come back with us! Kind regards Sonja Pohl Training & Quality Manager
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