Hotel - Mercure Hotel Koeln City Friesenstrasse
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Mercure Hotel

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48 
50670  KOELN
GERMANY

781 reviews
TripAdvisor Rating Based on 781 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Indoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. One child up to age 12 can also stay in your room free of charge.All rooms have free WIFI. Your pets are also welcome at Mercure Köln Friesenstrasse.

  • 103 rooms
  • 94 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Fax machine
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,578 reviews

Our guest reviews for Mercure Hotel Koeln City Friesenstrasse

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 781 reviews
TripAdvisor review
Couples - 18/09/2017
« Not a 4 Star Hotel »

As there was a fair in Cologne, Pullman Hotel (our first choice) sent us to Mercure Friesenstrasse where we booked their last remaining room which was a suite. Although the suite was spacious and we were located on the 7th (and top) floor, we found that: 1. There was a bad odor (smelt of sewage) that greeted us in the elevator, permeated the 7th floor hallway and also part of our room; 2. Our windows were ineffectual against the noise from the bars in the neighbourhood, especially on Friday and Saturday nights (when loud music played till 5 am); 3. Wifi signal was so weak that conducting business was a frustrating enterprise (the problem was not fixed even though we complained many times during our one week stay); and 4. There was no in-suite safe. Good points: The breakfast was decent and the staff, generally, were nice and tried to be helpful (but were in the end were ineffectual).

Our hotel has responded to the review
Our hotel has responded to the review

Dear krivers, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Cause of our location directly in the city centre of cologne and in the midst of the party district of cologne it can be louder on the streets, especially at the weekend. Most of our weekend-guests know that and come here for having a nice time in the bars and clubs around. We are very sorry that you have not been satisfied with that situation. The ugly smell that is from time to time in the hotel comes from the canalization in the old districts. We are not able to do anything against it. We are very sorry for that. The bad internet connection is a result of a high number of guest using the wifi at the same time. We are still working on a solution for making the connection better. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

AccorHotels certified review
Eoin T. Business - 12/09/2017
« Average hotel »

Tired hotel, requires upgrading to meet expected standards

AccorHotels certified review
Roswitha N. Solo - 05/09/2017
« great stay for a surprise visit to my brothers 80th birthday »

I was pleasantly surprised. the Hotel Staff was extremely friendly, helpful and very understanding towards a tired traveler. the room was very cozy,the comp refreshments were very welcome and the buffet was plentiful and very delicious. The fresh Honey comb was a very special treat.The Friesenplatz u bahn was only minutes away and a great way to get around the City. I would definitely stay again.

AccorHotels certified review
Colin Friends - 04/09/2017
« Great stay, high standards »

Love Cologne, and this hotel is well placed for easy access to the City.

AccorHotels certified review
L. P. Friends - 22/08/2017
« Like at home »

Very good welcome and very nice staff. Confortable bed and upgraded room :-)

AccorHotels certified review
Jiyuan Z. Solo - 16/08/2017
« Everything is fine EXCEPT FOR THE WIFI »

Both the room and the staffs were good. The only problem is the Wifi and even the paid premium Wifi is NOT working properly.

AccorHotels certified review
Anonymous Families - 09/08/2017

Staff were perfect and very good service. I am an old customer in this hotel and I care for it the rooms needs renovation.

AccorHotels certified review
Irina Families - 31/07/2017
« good »

staff was very nice and helpful

AccorHotels certified review
Farna Business - 17/07/2017
« Difference of between invoice amount in the hotel and reservation »

Hello, Unfortunately I paid more money based on the reservation online

AccorHotels certified review
Bill C. Couples - 14/07/2017
« Friendly staff, nice location near city centre and good value. »

Relaxing, enjoyable and everything I had hoped for. Secure parking was important to me . Staff were very friendly and the hotel was quiet despite being close to Cologne centre.

AccorHotels certified review
Mark Couples - 13/07/2017
« Prima »

Prima

AccorHotels certified review
Anonymous Couples - 11/07/2017

Satisfactorily

AccorHotels certified review
Steve B. Business - 10/07/2017
« Needs updating »

The hotel has a good location in the centre of Cologne, however the rooms are a bit on the tired side now, no air con and uncomfortably warm, open the window and noise becomes an issue

AccorHotels certified review
Anonymous Business - 04/07/2017
« Gut »

Okay

AccorHotels certified review
Anonymous Solo - 03/07/2017

The room was relatively modern and in good condition. The hotel was next to a metro station but my room facing the courtyard was nice and quiet. I was very thankful that I allowed to check in early.

AccorHotels certified review
Karina Friends - 24/06/2017
« Very good location and room and bathroom are ideal for a good staying. »

I have a good time and so well located that I could known the city by foot or underground easily. The room and bathroom were very good and I have a good night sleep and in the morning the breakfast were very good, everything was fresh!

AccorHotels certified review
Michael J. Couples - 20/06/2017
« Fine hotel with a good location »

The hotel was very good. Friendly staff, good brekfast, clean rooms. Only thing missing was the WiFi. WiFi was not working in the room, which was a bit annoying.

AccorHotels certified review
Betty Couples - 09/06/2017
« Koln Visit »

Hotel personnel are friendly & helpful and it is a lovely hotel with secure indoor parking and pet-friendly.

AccorHotels certified review
Fred C. F. W. Business - 08/06/2017
« Very Friendly Staff with warm feeling »

We are happy with the room, location and the staff is good!

AccorHotels certified review
Jt Business - 06/06/2017
« No airconditions in the room - the outside temperature exeeded 30 degrees »

Warm

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