Hotel - Mercure Hotel Koeln City Friesenstrasse
Mercure Hotel Mercure Hotel

Mercure Hotel Koeln City Friesenstrasse

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4.0/5 795 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 76.50 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children  (Nearby)
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Well-being  (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Indoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. One child up to age 12 can also stay in your room free of charge.All rooms have free WIFI. Your pets are also welcome at Mercure Köln Friesenstrasse.

  • 103 rooms
  • 94 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Fax machine
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,646 reviews

Our guest reviews for Mercure Hotel Koeln City Friesenstrasse

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 795 reviews
AccorHotels certified review
Kenny B. Solo - 29/10/2017
« Another extended stay »

As in the past I was having such a great stay at this hotel in Koln I decided to extend my stay by a few nights. The room was great with full facilities and a fairly spacious toilet. My only negative would be the replacement of tea, creamer and sugar on a regular basis although this was only required during the final four days of my stay.

AccorHotels certified review
Anonymous Couples - 22/10/2017
« Awesome »

Perfect drink and counter service

TripAdvisor review
Couples - 22/10/2017
« Our Stay »

Excellent location, 20 minutes walk from the station and cathedral. Close to bars, resturants and a beer cellar. Windows effectively soundproof. Breakfast provided quantity and variety needed for a day's sightseeing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V699SEMichael, thank you very much for taking time to give us such a great feedback. Nice to hear, that you enjoyed your stay. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

AccorHotels certified review
Neil Business - 03/10/2017
« Very dissatisfied - terrible service »

Very dissatisfied. I'm an AClub member and I completed the online check-in to save time at the hotel. The hotel did not process this and made me complete the entire check-in process again at the hotel, including taking a further credit card deposit. I arranged late check-out and again the hotel did not processes this. I had late check-out until 2pm but the housekeepers and manager were banging in the bedroom door and calling me from 10am - even after I explained I had late check-out the manager kept on bothering me. The room was dirty when I checked-in, stains on the toilet and an open sachet of coffee left on the bedside table. The room was very noisy, outside noise and also the staff in the corridors shouting, screaming and using their mobile phones.

AccorHotels certified review
Theatrefan Couples - 24/09/2017
« Nice stay in Koln in a location convenient for the city centre. »

We had a great time in Cologne and we were able to walk easily from the hotel to the city centre. We used the underground garage which was a real bonus. The room was comfortable enough and the breakfast very good. On the negative side, we knew that the hotel was located in the night-life area but were still a bit taken aback by the very loud music from the neighbouring club until 3am. The other minor niggle was that the free Wi-Fi didn't work very well on the 4th floor. We nevertheless very much enjoyed our stay.

AccorHotels certified review
Chris Couples - 24/09/2017
« Comfortable and good location »

Good quick registration with all the info we needed on our stay. Lovely room and liked the free mini bar. Nice public bar. Staff friendly and helpful.

AccorHotels certified review
Mariae Business - 18/09/2017
« Comfy! »

My stay here was very comfortable and the breakfast buffet was sooooo gooood.

TripAdvisor review
Couples - 18/09/2017
« Not a 4 Star Hotel »

As there was a fair in Cologne, Pullman Hotel (our first choice) sent us to Mercure Friesenstrasse where we booked their last remaining room which was a suite. Although the suite was spacious and we were located on the 7th (and top) floor, we found that: 1. There was a bad odor (smelt of sewage) that greeted us in the elevator, permeated the 7th floor hallway and also part of our room; 2. Our windows were ineffectual against the noise from the bars in the neighbourhood, especially on Friday and Saturday nights (when loud music played till 5 am); 3. Wifi signal was so weak that conducting business was a frustrating enterprise (the problem was not fixed even though we complained many times during our one week stay); and 4. There was no in-suite safe. Good points: The breakfast was decent and the staff, generally, were nice and tried to be helpful (but were in the end were ineffectual).

Our hotel has responded to the review
Our hotel has responded to the review

Dear krivers, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Cause of our location directly in the city centre of cologne and in the midst of the party district of cologne it can be louder on the streets, especially at the weekend. Most of our weekend-guests know that and come here for having a nice time in the bars and clubs around. We are very sorry that you have not been satisfied with that situation. The ugly smell that is from time to time in the hotel comes from the canalization in the old districts. We are not able to do anything against it. We are very sorry for that. The bad internet connection is a result of a high number of guest using the wifi at the same time. We are still working on a solution for making the connection better. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

AccorHotels certified review
Eoin T. Business - 12/09/2017
« Average hotel »

Tired hotel, requires upgrading to meet expected standards

AccorHotels certified review
Roswitha N. Solo - 05/09/2017
« great stay for a surprise visit to my brothers 80th birthday »

I was pleasantly surprised. the Hotel Staff was extremely friendly, helpful and very understanding towards a tired traveler. the room was very cozy,the comp refreshments were very welcome and the buffet was plentiful and very delicious. The fresh Honey comb was a very special treat.The Friesenplatz u bahn was only minutes away and a great way to get around the City. I would definitely stay again.

AccorHotels certified review
Colin Friends - 04/09/2017
« Great stay, high standards »

Love Cologne, and this hotel is well placed for easy access to the City.

AccorHotels certified review
L. P. Friends - 22/08/2017
« Like at home »

Very good welcome and very nice staff. Confortable bed and upgraded room :-)

AccorHotels certified review
Jiyuan Z. Solo - 16/08/2017
« Everything is fine EXCEPT FOR THE WIFI »

Both the room and the staffs were good. The only problem is the Wifi and even the paid premium Wifi is NOT working properly.

AccorHotels certified review
Anonymous Families - 09/08/2017

Staff were perfect and very good service. I am an old customer in this hotel and I care for it the rooms needs renovation.

AccorHotels certified review
Irina Families - 31/07/2017
« good »

staff was very nice and helpful

AccorHotels certified review
Farna Business - 17/07/2017
« Difference of between invoice amount in the hotel and reservation »

Hello, Unfortunately I paid more money based on the reservation online

AccorHotels certified review
Bill C. Couples - 14/07/2017
« Friendly staff, nice location near city centre and good value. »

Relaxing, enjoyable and everything I had hoped for. Secure parking was important to me . Staff were very friendly and the hotel was quiet despite being close to Cologne centre.

AccorHotels certified review
Mark Couples - 13/07/2017
« Prima »

Prima

AccorHotels certified review
Anonymous Couples - 11/07/2017

Satisfactorily

AccorHotels certified review
Steve B. Business - 10/07/2017
« Needs updating »

The hotel has a good location in the centre of Cologne, however the rooms are a bit on the tired side now, no air con and uncomfortably warm, open the window and noise becomes an issue

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