Hotel - Mercure Hotel Koeln City Friesenstrasse
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Mercure Hotel

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48 
50670  KOELN
GERMANY

767 reviews
TripAdvisor Rating Based on 767 reviews
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From 85.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Indoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. One child up to age 12 can also stay in your room free of charge.All rooms have free WIFI. Your pets are also welcome at Mercure Köln Friesenstrasse.

  • 103 rooms
  • 94 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Fax machine
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,489 reviews

Our guest reviews for Mercure Hotel Koeln City Friesenstrasse

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 767 reviews
Certificate of excellence 2016
AccorHotels certified review
Bill C. Couples - 14/07/2017
« Friendly staff, nice location near city centre and good value. »

Relaxing, enjoyable and everything I had hoped for. Secure parking was important to me . Staff were very friendly and the hotel was quiet despite being close to Cologne centre.

AccorHotels certified review
Mark Couples - 13/07/2017
« Prima »

Prima

AccorHotels certified review
Anonymous Couples - 11/07/2017

Satisfactorily

AccorHotels certified review
Steve B. Business - 10/07/2017
« Needs updating »

The hotel has a good location in the centre of Cologne, however the rooms are a bit on the tired side now, no air con and uncomfortably warm, open the window and noise becomes an issue

AccorHotels certified review
Anonymous Business - 04/07/2017
« Gut »

Okay

AccorHotels certified review
Anonymous Solo - 03/07/2017

The room was relatively modern and in good condition. The hotel was next to a metro station but my room facing the courtyard was nice and quiet. I was very thankful that I allowed to check in early.

AccorHotels certified review
Karina Friends - 24/06/2017
« Very good location and room and bathroom are ideal for a good staying. »

I have a good time and so well located that I could known the city by foot or underground easily. The room and bathroom were very good and I have a good night sleep and in the morning the breakfast were very good, everything was fresh!

AccorHotels certified review
Michael J. Couples - 20/06/2017
« Fine hotel with a good location »

The hotel was very good. Friendly staff, good brekfast, clean rooms. Only thing missing was the WiFi. WiFi was not working in the room, which was a bit annoying.

AccorHotels certified review
Betty Couples - 09/06/2017
« Koln Visit »

Hotel personnel are friendly & helpful and it is a lovely hotel with secure indoor parking and pet-friendly.

AccorHotels certified review
Fred C. F. W. Business - 08/06/2017
« Very Friendly Staff with warm feeling »

We are happy with the room, location and the staff is good!

AccorHotels certified review
Jt Business - 06/06/2017
« No airconditions in the room - the outside temperature exeeded 30 degrees »

Warm

TripAdvisor certified review
Couples - 05/06/2017
« comfortable and nicely decorated »

Comfort and good taste in the rooms and common areas, i liked my stay here. I only did not find the matress very vomfprtable, but that differs from one to the other. I like them firm, this was too soft. For the rest the personal was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear M9222VSmariag, thank you for your positive feedback! We hope to welcome you again in our hotel. Whit kind regards from cologne Your team from Mercure Hotel Köln City Friesenstraße

AccorHotels certified review
John Solo - 02/06/2017
« Handy location, comfortable accommodations , helpful and attentive staff. »

I was having a short stay (3 nights) to wander through Köln and become more familiar with the city. The Mercure in Friesenstrasse was ideally situated at the edge of the old town. The hotel was an ideal base for this not least because of the ever helpful staff, the well kept rooms and the restaurant/bar service which all contributed to a relaxing evening after exhausting days of sightseeing in the really hot weather.

AccorHotels certified review
Robertg4a Solo - 21/05/2017
« First time to Cologne for a long time »

Hotel with nice location with several bars and restaurants close by and good transport links for the Koln Messe and a short taxi ride from Koln/Bonn airport. Friesenstrasse or Friesenplatz tram station is 100m walk away and the hotel provided a printed sheet with simple directions on how to get there and which trams would take you to the Koln Messe. Nice clean hotel and room with reasonable selection of breakfast available and with all staff polite and friendly. My only criticism of the hotel facilities is that the bathroom was a bit small and the water temperature in the shower seemed to fluctuate when used. Other than that one small thing I enjoyed my stay. My 3 night stay was to attend a trade show at the Koln Messe so the location was ideal. Close enough to the exhibition and not too close to be in the madness that takes over other parts of the city at exhibition time. Due to it being exhibition time the room rate was very expensive i.e. €250 per night + breakfast and some taxes. Ordinarily this would be much more than I would expect to pay for this standard of hotel. Fortunately I had Accor rewards coupons that significantly reduced the cost. Successful trip, nice hotel, nice location just a bit pricey.

TripAdvisor certified review
Solo travel - 07/05/2017
« Gothic beauty »

The hotel is within walking distance of the cathedral and of the Altstadt. The hotel serves excellent food, is very clean and reasonably quiet. The barman does his best to entertain with stories about the town, its main attractions and anything that might interest a tourist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, thank you for your feedback! We hope to welcome you again in our hotel. With kind regards your team from Mercure Hotel Köln City Friesenstraße

TripAdvisor certified review
Business - 03/05/2017
« 4 NIGHTS IN KOELN »

Staff very good and breakfast fine. Only issue was the bathroom/shower combination which was very difficult to manage. I fell whilst exiting the bath and damaged my ankle, and I am quite athletic and flexible!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Dear Pencombe, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

AccorHotels certified review
Anonymous Business - 28/04/2017

It is a very efficient, well run hotel and I always like staying here

AccorHotels certified review
Anonymous Solo - 19/04/2017

Very clean, friendly staff and perfectly located

TripAdvisor certified review
Business - 17/04/2017
« High Price for an Average Hotel »

It was the third time for me at this hotel and will be the last. I should start searching for other option for my next trip to Cologne. Compared to what I paid, the hotel was terrible. In high seasons, it worth not more than half the price I paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Basil A, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

AccorHotels certified review
Anonymous Couples - 05/04/2017

While breakfast was good, the room looked quite tired - in need of refurbishment - and the noise from the bars and clubs in the street was so loud that the double glazing could not keep it out. This noise went on until 04.30 so very bad night's sleep. No rooms available at the back of the hotel when we arrived (at 17.00hrs) Have stayed four times before and not on a Saturday so probably fine on other nights of the week

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