Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,536 reviews
Mercure Grand Hotel Biedermeier Wien
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

  • Max. number of persons: 2
  • Area: From 25

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

  • Max. number of persons: 4
  • Area: From 30

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,450 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,536 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was OK

Customer review rating 4.5/5

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels

Superficial cleaning and unrelaxed service...

Dear Mr F., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good location, friendly staff, very clean.

Customer review rating 4.5/5

Anonymous Couples - 03/11/2019 Confirmed reviews AccorHotels

Very easy check in service, friendly and helpful staff. Very convenient location, especially to train station. Room was spacious and very clean.

Dear Mrs O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice hotel, perfect for a short stay in Vienna

TripAdvisor rating 4.0/5

PatrickND94 Couples - 01/11/2019 TripAdvisor review

This hotel is very conviniently located close to the Vienna Mitte train station, which is less than 20 mn away from the airport with the CAT train. It is also within walking distance from the city center, the Prater park, the Hundertwasser house and museum etc. Our room was comfortable and spacious. Breakfast was good and plentiful. We had dinner at the restaurant one evening and it was pleasant (they have traditional austrian food but also good vegetarian options). Staff is friendly and helpful.

Dear PatrickND94, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Lovely quiet downtown location.

Customer review rating 4.5/5

Martin Solo - 23/10/2019 Confirmed reviews AccorHotels

Walking distance to everything. Safe. Old world charm.

Dear Martin S., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

The bathroom

Customer review rating 4.5/5

Gökhan K. Business - 23/10/2019 Confirmed reviews AccorHotels

I stayed at the room 353. If you have ever seen this room's bathroom, you will understand my dissatisfaction. The ceiling above the bathtub was so low that it was impossible to get into the bathtub. I could not take a shower.

Dear Mr K., Thank you for taking the time to share your feedback. I am very sorry that we could not meet your expectations to the room, especially to the bathroom. I would be very pleased if you would give us another chance to convince you of our house. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Best

Customer review rating 4.5/5

Vladimir Business - 23/10/2019 Confirmed reviews AccorHotels

Very good service

Dear Mr P., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Satisfied but would not be my first choice to stay in Vienna

Customer review rating 4.5/5

Anonymous Business - 23/10/2019 Confirmed reviews AccorHotels

Overall, the hotel met my expectations. The infrastructure was quite old and not what I would expect from a 4-star hotel. I have not had much contact with the hotel personnel to be able to evaluate. However, the little contact I had, the hotel personnel were nice. The breakfast was better than I expected.

Dear Mr T., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Quick stopover in Vienna

Customer review rating 4.5/5

Carolyn Friends - 17/10/2019 Confirmed reviews AccorHotels

We were returning to the US after a visit to Tanzania and decided to visit a friend. The hotel is close to the train that runs from the airport, making it an easy stop, even at 6 am! Staff took our bags to our room and offered professional, polite service. When my friend needed to book an additional night in our room, they were very helpful in making that happen. They also arranged for a ride to the airport. The location is near grocery stores, coffee shops, and restaurants, as well as a short walk to the metro lines. We were pleased with our choice.

Dear Carolyn C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

short stay

Customer review rating 4.5/5

Bruce P. Solo - 14/10/2019 Confirmed reviews AccorHotels

Just stayed a couple of night on my through, I found the place very pleasant, though the restaurant staff rude and not very helpful. I can not speak German, but only English. As international hotel chain, I would have thought speaking English would be helpful with the largee amount of international guests. Reception were great.

Dear Bruce P., thank you for your review and feedback. I am very sorry that we were unable to fully meet your expectations. I immediately forwarded your feedback on the friendliness of the restaurant staff to our F&B manager, as this of course does not correspond to our philosophy. I would be delighted if you would give us another chance to convince you of the quality of our service in general. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good location but not as nice as I expected

Customer review rating 4.5/5

Emmy F. Couples - 12/10/2019 Confirmed reviews AccorHotels

Location was great. Close to Wien Mitte station for CAT from airport. Very quiet and peaceful. Room was a bit disappointing. Decent size but quite dark. Could do with an upgrade. Bed was very hard. Good choice at breakfast but it was always pretty busy. Nowhere to sit on the first morning. Food in the restaurant was disappointing and the service extremely slow.

Dear Edith E., thank you for your review and feedback. I am very pleased that we were able to surprise you with our central location. On the other hand, I am sorry that we were not able to fully meet your expectations regarding the room. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice place

Customer review rating 4.5/5

Scott Couples - 12/10/2019 Confirmed reviews AccorHotels

Very clean. Centrally located. Good restaurant. Helpful staff. Recommended.

Dear Holly E., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you for your recommendation. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Cristina B. Friends - 06/10/2019 Confirmed reviews AccorHotels

It was an overall pleasant stay, extremely appreciated the good night sleep

Dear Mrs B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Amazing stuff

Customer review rating 4.5/5

Cynthia M. Families - 06/10/2019 Confirmed reviews AccorHotels

We arrived early from the US and went to the hotel to drop our stuff until check in. Ee arrived and they were very nice to so the check in paper work right away. We went out an dcame back around 2 and they told us all our stuff was already in the room. Only gave us the keys and we were all set. They made the check in process very smooth. Staff was very friendly and helpful all the time as well.

Dear Cynthia M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel!

Customer review rating 4.5/5

Dr B. P. Business - 04/10/2019 Confirmed reviews AccorHotels

We had two bites of the cherry, so to speak: a 2-day stay and another overnight. The hotel has a lot of character and we found it quiet, comfortable and handy to everything. We also thought the breakfast was superb and the staff were always highly professional, efficient, helpful and friendly. One weird thing was finding a Brown Recluse spider in our first room. Since these are venomous and can cause severe tissue necrosis, it was summarily killed. We presume it came out of the suitcase of a US visitor. It was a certainly a fortunate discovery.

Dear Benjamin P., Thank you for your review and feedback. Unfortunately I can't understand the situation you described about the spider afterwards. Please always inform us during your stay, if something is not to your satisfaction, because only then we can react immediately for you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Dissatisfied

Customer review rating 4.5/5

Gerald Families - 03/10/2019 Confirmed reviews AccorHotels

- I tried to book a room for for people which was not accepted (3 maximum). It turned out that our suite had plenty of space and four beds. - The minibar was empty upon our arrival. - WiFi did not work. When I asked at the reception if they can reboot the system, I've got a very shrift response: "There is nothing we can do. You'd have to come down to the reception and use the WiFi there." - I have stayed in many Mercure hotels before. This stay was our worst overall experience so far.

Dear Gerald P., thank you for your review and feedback. I am very sorry that we were generally unable to meet your expectations. If you have any questions regarding your reservation, please do not hesitate to contact our team at 01/71… or H5… Please inform us during your stay if something is not to your satisfaction, because only then we can react immediately. I apologize very much for the behavior of the reception described by you. Of course this does not correspond to our standard. I would be very pleased if you would give us another chance to convince you of our service quality. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good hotel, walking distance to everywhere

Customer review rating 4.5/5

Branislau Business - 02/10/2019 Confirmed reviews AccorHotels

Very good

Dear Branislau F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Hidden Gem

Customer review rating 4.5/5

Colm Solo - 01/10/2019 Confirmed reviews AccorHotels

Lovely hotel In a great location decor/furnishings in room adds to the character of the building, it’s within walking distance to trains and metro plenty of coffee shops restaurants in area

Dear Colm John O., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

I enjoyed it a lot

Customer review rating 4.5/5

George C. Couples - 01/10/2019 Confirmed reviews AccorHotels

The hotel is situated in a very nice location, in one of the most convenient areas of. Vienna. The rooms are comfortable and large with all the amenities . The staff are very helpful, though there is some waiting in the reception due to many customers. Probably you need more staff in the reception area.

Dear George C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Experience at Mercure Biedermeier

Customer review rating 4.5/5

Xyz Business - 29/09/2019 Confirmed reviews AccorHotels

I enjoyed the the experience at Mercure Biedermeier. The atmosphere, silence and garden/terrace were exceptional. I'm not a fan of carpet, which was everywhere. A bit of a labyrinth with stairs to find the room. The elevators were slow to appear. The kitchen was able to consider special diets, service was rather slow. Overall I'm very satisfied with my experience.

Dear Mrs K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good!

Customer review rating 4.5/5

Anonymous Business - 27/09/2019 Confirmed reviews AccorHotels

Stay was good, room was spacious and comfortable. Breakfast was good but not enough room to sit down on the premises and staff was not always spaking English which made things as easy as asking for a bottle of water hard.

Dear Mrs J., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in vienna