Hotel - Mercure Grand Hotel Biedermeier Wien
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Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28 
1030  VIENNA
AUSTRIA

1,172 reviews
TripAdvisor Rating Based on 1,172 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Fitness centre
  • Solarium  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Solarium  (Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,851 reviews

Our guest reviews for Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,172 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
C D. Couples - 16/08/2017

Staff throughout the hotel were friendly and helpful. Reception initially difficult to find as it is based in the middle of an alley, but once found the hotel was excellent. Our room was good, the only issue I had was with the mattress. I like a firm mattress but this one was positively hard (board like).

AccorHotels certified review
Anonymous Couples - 09/08/2017

Het was oke

AccorHotels certified review
Stuart Couples - 09/08/2017
« Excellent service and a very pleasant environment »

The staff are very helpful and polite and the food was fantastic.

AccorHotels certified review
Lornad Families - 08/08/2017
« Great weekend stay »

Great service, lovely breakfast, nice rooms all in an excellent location to see the city.

AccorHotels certified review
Anonymous Business - 05/08/2017
« Could do better »

Very disappointing - the hotel photos are deceiving and do not give an accurate picture of the rooms or of the building.

AccorHotels certified review
Jay S. Business - 04/08/2017
« Great Stay »

It was a great experience with well behaved staff.

AccorHotels certified review
Jens Business - 01/08/2017
« Nice room and location »

Very plesant for the business trip i was there for. Nice location to see a bit of the City and finding the good resturants.

AccorHotels certified review
Anonymous Families - 31/07/2017
« We were very satisfied with our stay. Everything was perfect. »

Friendly, competent staff Lovely, clean rooms Varied, excellent breakfast Elegant and cosy surroundings

AccorHotels certified review
Roger H. Couples - 26/07/2017
« Long weekend in Vienna at the Mercure Grand Hotel Biedermeier Wien »

The hotel was well placed just outside the city centre and close to the main railway station after a 16 minute CAT (City Airport Train) from the airport (€42 return). Vienna is a compact city so we found everything is walkable, we are both in our late 60s. The Schloss Belvedere is only 20 mins away. Breakfast was good and included in our price, we also ate dinner in the hotel and in the restaurant outside which is also part of the hotel. Our room was good for what we wanted and overlooked the narrow street outside but very quiet. The air-conditioning struggled with the heat even on full power but it was very hot, up to 35C. At night on its lowest setting for quietness it struggled as well. On the Sunday morning on our return from breakfast, the room was partly cleaned but the chambermaid never returned to finish off, so the bed remained unmade and one flannel taken but not replaced. It wasn't a problem, this is just an observation. All-in-all a very pleasant stay in a beautiful city. Our first time in Wien.

AccorHotels certified review
Jenny H. Couples - 23/07/2017
« Excellent ideal »

Ideal location; very comfortable and quiet; very friendly, helpful staff; garden very peaceful for a quiet drink.

AccorHotels certified review
Dw Business - 16/07/2017
« Different »

Apart from the upgrade to a suite, the hotel was charmingly different to most others I have stayed in. The staff were polite, friendly and helpful. The location was perfect for my business trip.

AccorHotels certified review
Alexandre Business - 15/07/2017
« Excellent hotel, very clean and centrally located »

Extremely helpfuk staff Perfectly clean and beautiful room Very good location

TripAdvisor review
Couples - 26/06/2017
« Top quality in best location »

Situated close to the airport shuttle terminus in a extremely restful location this is Mercure at its best - top quality and service + the usual good value. Quiet location off a busy shopping street + good metro links.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rodgs2015, thank you for your great feedback "Top quality in best location". Your praise is wonderful to read and a wonderful confirmation for us. Many Thanks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
John M. Couples - 17/06/2017
« Excellent location, good service and room disappointing breakfast »

Breakfast was disappointing because the hot items were not kept hot and the scrambled eggs were cold, rubbery and so were very unpleasant. Staff were very friendly and helpful. Hotel was in an excellent location near to main transport links. Privilege Room very comfortable and with a complimentary mini bar.

AccorHotels certified review
Mirela Business - 14/06/2017
« Very cosy »

Very cosy, very Viennese .. Warm during snowy winter, beautiful during summer, especially breakfast on your terrace..

AccorHotels certified review
Mosonyi Couples - 12/06/2017

Fast check-in / out. very polite and helpful staff, even the general bottleneck - breakfest - is managed well...although once it should need some reform. Room fine, bar nice

AccorHotels certified review
Suzanne Couples - 06/06/2017
« Great place to stay in Vienna »

We were not disappointed the room was light airy and very comfortable. A wide selection of food on the breakfast buffet and the option for a freshly made omelette was a bonus. Front of house staff were informative and helpful with enquiries despite being under pressure at certain times of the day.

AccorHotels certified review
Janet G. Solo - 05/06/2017
« Good location uncomfortable (firm) bed »

Helpful staff, good location, adequate facilities but a most uncomfortable bed in my single room. I travelled with the Collette tour.

TripAdvisor review
Couples - 02/06/2017
« Wonderful hotel but very firm beds »

The Hotel Biedermeier Wien is a lovely hotel. The breakfast are very good with a wide variety of selection for all to be satisfied. You won't be disappointed. They have a lovely patio for sitting outside to dine and unwind at the end of your day. The location is excellent to mass transportation and you can be anywhere in Vienna in a few stops. Also, the City Airport Train (CAT) which goes directly from the terminal to the airport is wonderful. It only takes 15 minutes to get there and several airlines are available at the train terminal and check your luggage through to your destination, even with connecting flights on a different airline. We ate in the restaurant several nights and is was fairly good, but some inconsistency with the quality of the food from one night to the next. My first order of the potato soup was excellent. Fresh and cream based with just the right addition of herbs and mushrooms. The next evening I ordered the same thing. It was very watered down and runny, very heavy mushroom flavor, not many potatoes, and extremely salty. I did not have more than a few bites and couldn't believe it was the same menu item. The staff at the hotel are professional and helpful. One reason I stayed at this hotel is because they advertise air-conditioned rooms. Well, not so much. It was extremely warm in Vienna during our stay and the 3rd floor room was very hot upon returning to our room at the end of the day. The hotel did bring a fan which helped, but it was still very warm in the room. When I inquired about the air conditioning I was told from the staff it only comes on in the rooms when the outdoor temperature reaches a certain degree.....I'm not certain how warm that would have to be, but regardless the room was hot. Be prepared for extremely firm beds, but my experience in Europe is most beds are on the firm (hard) side. I had the staff bring in extra pillows. Overall, it was a positive experience, just wish the beds were softer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boschee P, thank you very much for your feedback on your stay at Mercure Grand Hotel Biedermeier Wien. We are very pleased with your praiseworthy words to our central location, the breakfast and our garden terrace. For the inconvenience with the air conditioning please allow me to express my sincerest apologies. The air conditioning can be individually controlled. If you have any questions, please do not hesitate to contact our technical department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Little Business - 29/05/2017
« Very good trip »

Wonderful experience following an upgrade to the Suite

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