Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,440 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 9.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: x1
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with a king-size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Biedermeier Suite

  • Max. number of persons: x4
  • Area: From 60
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62 m²

  • Maximum capacity: 60 people

Find out more
Mercure Grand Hotel Biedermeier Wien Meeting Room

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,787 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,440 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good location with minor shortcomings.

Customer review rating 4.5/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Plus: scenic, good location, can open windows. Minus: water pressure in shower extremely weak, room small, corridors windy

Dear Mr K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

conveniently situated, quiet, full service

Customer review rating 4.5/5

Johan Couples - 14/04/2019 AccorHotels certified review

Conveniently close to metro & airport train (Wien Mitte), situated in a quiet corridor-like former street, good restaurant, bar and pub. Fast online check-in and check-out. Good breakfast.

Dear Johan V., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

CEO

Customer review rating 4.5/5

Gjon Business - 13/04/2019 AccorHotels certified review

Great as usually.

Dear Gjon G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Wonderful Stay. Lovely Staff.

Customer review rating 4.5/5

Catherine B. Couples - 13/04/2019 AccorHotels certified review

We were upgraded to a suite which was a real treat. Sparkling clean. Had a wonderful time and lovely breakfast.

Dear Catherine B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Old property doesn’t mean it cannot be properly maintained

Customer review rating 4.5/5

Farand Solo - 12/04/2019 AccorHotels certified review

I have read reviews on this property, reviewers complaining about the outdated decor and facilities. The response from the hotel management has been, it’s a heritage building; not much renovation work can be done. What I found personally, was a complete lack of attention to detail. Cob webs right above my bed, window that doesn’t stay open, paints chipping along outside the door, lack of signage to the parking, lack of lighting from parking to hotel entrance, no assistance with luggage to the car (knowing there’s no elevator to garage), no recognition of my loyalty status at check in or check out. None of my dissatisfaction has anything to do with the heritage status. It’s definitely not a hotel I’d go back to.

Good location - needs renovation and maintenance

Customer review rating 4.5/5

Cz Business - 12/04/2019 AccorHotels certified review

the location is nice and close to city center. However; rooms need renovation. The bath room and the room stunk from the sewage - the ventilation of the bathroom was blocked. That the fitness center only opens at 07:00 makes it unusable for business people in the morning. I am coming frequently to Vienna; however this hotel would be my last choice.

Clean and tidy so why so terrible?

Customer review rating 4.5/5

Egil O. Business - 12/04/2019 AccorHotels certified review

Despite what the receptionist told me on arrival room 357 is not on the 3rd floor or "just a few steps up between the 3rd and 4th floor. It is definitely on the 4th floor tucked in under the roof Branson a concerted loft area. I guess they tell you it's on the 3rd floor as there's no lift for that part of the 4th floor. Initially the room looked good. A bit small but clean and tidy and no obvious problems with any of the room facilities. But then it starts to sink in that the room is even smaller than it initially felt as the low ceiling height makes roughly half the room inaccessible unless you happen to be a midget or fancy walking around it as the hunchback of Notre Dame. Then you realise that the room is really not and that the ventilation system is completely useless. Only way to get it cool enough for sleeping was to keep window wide open all through the night. Thankfully it didn't rain. Then in the morning and you want a refreshing shower it dawns on you that the shower is inside the bathtub that is tucked in along the wall in the lowest parts of the ceiling. So there's a choice between kneeling in the bath to get under the shower or crunch down. Absolutely the worst bathroom and room design I've ever done acrloss. Which is a real shame as the room was so clean and neat and the hotel otherwise seemed to be what can be expected for its class.

Customer review rating 4.5/5

Dimitra Business - 12/04/2019 AccorHotels certified review

Nice location close to public transportation. Kind staff. Very clean

Nice atmosphere and quite

Customer review rating 4.5/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Friendly and helpful personnel. The room was a bit small but had everything we needed

Perfect

Customer review rating 4.5/5

Rositsa Couples - 09/04/2019 AccorHotels certified review

Great service, comfort and clean room, good breakfast and perfect location. We were extremely satisfied from our stay

Dear Rositsa Z., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Ok

Customer review rating 4.5/5

Anonymous Business - 09/04/2019 AccorHotels certified review

Classic in style which is good for some people.

Dear Mr B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

I think stay Mercure is prefect always.

Customer review rating 4.5/5

Cindy Y. Solo - 08/04/2019 AccorHotels certified review

For the hotel, room and the area are awesome, couldn't complain any more. But when I reached hotel in the midnight, i couldn't find out the way to get into lobby though it's only 1-2 mins walk from the main street. My taxi driver help me a lot. Frankly speaking thatI'm a little scared at that moment. I ring the bell in the main street but answer was not very clear. After I reached lobby, there were some guests were discussing something with the only receptionist something. Hope the receptionist could reply someone ring the bell in midnight quickly especially in midnight.

Dear Mr Y., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

E. H. Couples - 06/04/2019 AccorHotels certified review

We enjoyed very much our stay in your hotel.

Dear H. E., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good but noisy in the corridor late at night

Customer review rating 4.5/5

B. E. Business - 05/04/2019 AccorHotels certified review

Good but noisy in the corridor late at night

Dear Mr B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Perfect stay

Customer review rating 4.5/5

Andrea Business - 05/04/2019 AccorHotels certified review

I stayed for five nights and found it a peaceful and tranquil place to stay. Everything worked as it should and the staff were extremely helpful and polite. I found the breakfast buffett food on offer a little dull, but I really cannot fault the hotel, it is a great place to stay.

Dear Andrea M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Peaceful stay

Customer review rating 4.5/5

Colin Couples - 03/04/2019 AccorHotels certified review

Stayed many times before. Love the situation, good breakfast and nice room. Staff very pleasant and helpful.

Dear Colin W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good relaxing stay

Customer review rating 4.5/5

G. Business - 03/04/2019 AccorHotels certified review

The night was good as the hotel is very quiet. Service was very good.

Dear Carole G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good service

Customer review rating 4.5/5

Juan G. Couples - 01/04/2019 AccorHotels certified review

I believe we got a free upgrade. The rooms were nice and we got a tub so we were able to use bath bombs for once. Amenities were nice.

Dear Juan G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Impressive for a short Stay

Customer review rating 4.5/5

Dee S. Couples - 01/04/2019 AccorHotels certified review

Excellent and helpful reception staff. Privilege room was spacious & tastefully decorated- however the bathroom needs refurbishing. And the second loo needs a 'wash-basin' as we had to open doors to go to the next restroom (?). Also we weren't aware of where the stairs were & some of the elevator waits were about a minute. Other than that- we enjoyed everything else including the decor, amenities & the location.

Dear Mr S., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Lovely short stay

Customer review rating 4.5/5

Sathya Couples - 01/04/2019 AccorHotels certified review

I stayed one night at the hotel with my partner. Great location, a short walk to Wien Motte. On arrival we were told that we'd been selected as the guest of the day so our rooms were upgraded. The staff was really friendly, we needed a UK to EU adaptor and the reception staff promptly provided us with one.

Dear Sathya S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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