Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,511 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,286 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,511 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pluses and minuses

Customer review rating 4.5/5

Jo E. G. Couples - 14/09/2019 AccorHotels review

The biggest gripe I have about this hotel was the size of the room. You could say truth in advertising was in short supply in terms of the photos on your website for the room we booked. It was more like a Box room with a bathroom attached. One side of the bed was up against the wall and not much room on the other side. It was very cramped and for a three night visit wasn’t the most pleasant place to stay. I have stayed in Accor hotels many times and have never been disappointed with the rooms before. There were definite pluses: the staff for the most part were excellent, friendly and helpful. The room was immaculate. The food in the restaurant was excellent. The location was good - only a couple of blocks from the underground and for those who like to walk, 15-20 minutes from the centre; also near parks, cafes and other shops.

Dear Jo Ellen G., thank you for your review and feedback. I'm very sorry that we couldn't meet your expectations for the room. On the other hand, I am very pleased that we were able to surprise you with our central location and the restaurant. I would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A fantastic break away

Customer review rating 4.5/5

Michael W. Couples - 13/09/2019 AccorHotels review

Everything was excellent - the room, the service, the breakfasts, the staff, the location

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Anonymous Business - 12/09/2019 AccorHotels review

A comfortable and quiet hotel for a stressed business worker. Only the first evening was a little bit hectic since air conditioning did not work properly - you corrected it for the second night.

Dear Mrs A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pluses and minuses

TripAdvisor rating 4.0/5

JEGBSTEDS Couples - 10/09/2019 TripAdvisor review

The biggest gripe I have about this hotel was the size of the room. You could say truth in advertising was in short supply in terms of the photos on their website for the room we booked. It was more like a Box room with a bathroom attached. One side of the bed was up against the wall and not much room on the other side. It was very cramped and for a three night stay wasn’t the most pleasant place to stay. I have stayed in Accor hotels before and have never been disappointed with the rooms before. There were definite pluses: the staff for the most part were excellent, friendly and helpful. The room was immaculate. The food in the restaurant was excellent. The location was good - only a couple of blocks from the underground and for those who like to walk, 15-20 minutes from the centre; also near parks, cafes and other shops.

A weekend to relax

Customer review rating 4.5/5

Martin B. Couples - 09/09/2019 AccorHotels review

I am a regular guest at this hotel. It is always a pleasure and continues to supply a very high standard of service. Excellent rooms, food and staff. Keep it up.

Dear Martin B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Wonderful

Customer review rating 4.5/5

Sharon Business - 09/09/2019 AccorHotels review

Cleaning could have been a little better in room.

Dear Mr S., thank you for taking the time to share your feedback. I immediately forwarded your feedback on cleanliness to our housekeeping manager - since cleanliness and hygiene are the top priorities in all areas of our house. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

We felt relaxed and pampered.

Customer review rating 4.5/5

Laura Couples - 05/09/2019 AccorHotels review

The staff was very friendly and helpful. Food in the restaurant was quite good. Thank you for the complementary drinks when our room wasn't ready at the time of check in. Room was very clean and comfortable. Amazing bathroom!

Dear Mrs O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Luggage support

Customer review rating 4.5/5

Anonymous Families - 04/09/2019 AccorHotels review

It was a good stay, yet you beed to hire more staff, i was surprised to not find anyone helping me with thr bags although you are located after long corridor frkm the street access and you are a big chain and knows well the customer support

Dear Fayrouz S., thank you for your review and feedback. Of course, we will be happy to help you transport your luggage at any time. Please just let us know it. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

It was execllent service

Customer review rating 4.5/5

Mariam Families - 03/09/2019 AccorHotels review

The hotel is very nice as a decoration from outside and inside .also its near from main transport like metro,bus ,tram and train for airport.the room is always clean .the breakfast is very good ,its open buffet and serves exellent food Staff are friendly with guests.

Dear Ileana M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent service in charming location

TripAdvisor rating 4.0/5

krzysg816 Business - 01/09/2019 TripAdvisor review

I stayed several times in this hotel as it is conveniently located near the CAT airport train station and tram line 0 which provides direct access to the central rail station (Hauptbahnhof). One can also easily walk to central Vienna (1. Bezirk). The hotel is located in a charming Biedermaier style parallel buildings on both sides of a narrow alleyway. This means that some of the rooms are a bit dark but otherwise they are fine. There is a restaurant in the hotel and another, traditional one at the entrance to the alley and plenty of restaurants and cafes nearby. The staff in the reception was friendly and competent.

Greate location , nice decoration ,lovely stuff

Customer review rating 4.5/5

Ayyad H. Couples - 30/08/2019 AccorHotels review

Clean, queit, near market, near bus and metro stations, elegant and relaxing

Dear Ayyad H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Veronika F.

Customer review rating 4.5/5

Veronika F. Business - 26/08/2019 AccorHotels review

I did not like layout of the room furniture in 322, bad was very small and not very comfortable. Also the bath was not in the best place in the bathroom. Shower was broken, in had to be fixed during my stay. Room was very dark. Breakfast was very nice and stuff very kind and helpful. Room was clean. :)

Dear Veronika F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I'm very sorry we couldn't meet your expectations for the room. Please always let us know during your stay if something is not to your satisfaction, so that we can find a solution for you if necessary. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Wonderful stay

Customer review rating 4.5/5

Stefan P. Business - 23/08/2019 AccorHotels review

Love the place.

Dear Stefan P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Ms

Customer review rating 4.5/5

Anonymous Solo - 21/08/2019 AccorHotels review

Comfortable, clean, well situated, very nice staff. Just two suggestions: - more milk in the room - and a coffee bar or somewhere where I could have a light and cheaper breakfast rather than the 17 Euro buffet

Dear Susi W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel for visiting Vienna

Customer review rating 4.5/5

Julian Couples - 21/08/2019 AccorHotels review

We had a privilege room to the back of the hotel which was quiet and the air conditioning worked a treat in the hot weather. Although not in the centre, the hotel is close (short walk) to the CAT Landstrasse station (direct train to the airport) and Rochusgasse metro. A travel pass gives very easy access from the hotel around Vienna. Landstrasse also has direct links to Wein Hauptbahnhof where we picked up the train to Budapest. The hotel straddles a narrow street lined with tables and suspended umbrelas and has a small courtyard by the restaurant which was great for dinner. The hotel has a nice small hotel feel but is actually quiet sizeable. The room was a good size and was made up and re-stocked each day.

Dear Julian H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A great, but short, stay

Customer review rating 4.5/5

Ian Solo - 14/08/2019 AccorHotels review

Very good. Check in went well and enjoyed a beer in the bar later. But only stay one night

Dear Mr M., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Love it

Customer review rating 4.5/5

Alexander M. Families - 11/08/2019 AccorHotels review

Love walking in the alley with umbrellas. The breakfast garden is also great. Free drinks everyday is always nice.

Dear Alexander M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Another enjoyable visit

Customer review rating 4.5/5

R T. Couples - 09/08/2019 AccorHotels review

As before found the staff very welcoming and helpful, the room comfortable (though the outlook was disappointing) and the facilities good. The broken lifts were dealt with well and very quickly, a minor upset in what was another pleasant and enjoyable visit

Dear Mr T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent accommodations!!!

Customer review rating 4.5/5

Paul E. Families - 07/08/2019 AccorHotels review

Very nice and clean Hotel. The breakfast buffet was excellent and had a garden patio. The staff was very helpful with directions and activities in the area!!!

Dear Paul Allen E., thank you for your review and feedback. In addition, we are very pleased about your recommendation. We would be very pleased if we could welcome you again on your next trip to Vienna. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Short business trip

Customer review rating 4.5/5

Luca Business - 07/08/2019 AccorHotels review

The hotel set up is one of the nicest I've visited. I liked the small alley with the colored umbrellas, the outside breakfast area. Breakfast was of good level, as was the bedroom. I do not necessarily like the split of bathroom and toilet, but I guess that this is a matter of country and preference. One thing, not referring to this hotel, but to the entire Accor hotel network that I've visited recently. I was very fond of the colored pencils that I used to find in all hotels like Mercure, Novotel and Ibis. Now they disappeared. I don't understand why, and I can't believe that this is really saving a lot of money compared to leaving your customers without a nice and useful gadget.

Dear Luca N., thank you for your review and feedback. We are very happy about your praise. It is very nice that you have felt at home with us all around. Of course we still have our Mercure ballpoint pens and pencils. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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