Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,494 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,207 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,494 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Love it

Customer review rating 4.5/5

Alexander M. Families - 11/08/2019 AccorHotels review

Love walking in the alley with umbrellas. The breakfast garden is also great. Free drinks everyday is always nice.

Another enjoyable visit

Customer review rating 4.5/5

R T. Couples - 09/08/2019 AccorHotels review

As before found the staff very welcoming and helpful, the room comfortable (though the outlook was disappointing) and the facilities good. The broken lifts were dealt with well and very quickly, a minor upset in what was another pleasant and enjoyable visit

Excellent accommodations!!!

Customer review rating 4.5/5

Paul E. Families - 07/08/2019 AccorHotels review

Very nice and clean Hotel. The breakfast buffet was excellent and had a garden patio. The staff was very helpful with directions and activities in the area!!!

Dear Paul Allen E., thank you for your review and feedback. In addition, we are very pleased about your recommendation. We would be very pleased if we could welcome you again on your next trip to Vienna. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Short business trip

Customer review rating 4.5/5

Luca Business - 07/08/2019 AccorHotels review

The hotel set up is one of the nicest I've visited. I liked the small alley with the colored umbrellas, the outside breakfast area. Breakfast was of good level, as was the bedroom. I do not necessarily like the split of bathroom and toilet, but I guess that this is a matter of country and preference. One thing, not referring to this hotel, but to the entire Accor hotel network that I've visited recently. I was very fond of the colored pencils that I used to find in all hotels like Mercure, Novotel and Ibis. Now they disappeared. I don't understand why, and I can't believe that this is really saving a lot of money compared to leaving your customers without a nice and useful gadget.

Dear Luca N., thank you for your review and feedback. We are very happy about your praise. It is very nice that you have felt at home with us all around. Of course we still have our Mercure ballpoint pens and pencils. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Irina Friends - 06/08/2019 AccorHotels review

Super people at reception, perfect breakfast, very friendly. Minuses : - no slippers at room - no standard set like needle and threads - empty mini bar!! it is awful!! I want to drink water and ready to pay , but her eis no it in my room (+ other standart food drink in mini bar)

Nice and delicious

Customer review rating 4.5/5

Anonymous Families - 05/08/2019 AccorHotels review

The reception was really nice and the breakfast was extremely delicious!

Dear Elena A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

cosy room, friendly and attentive staff

Customer review rating 4.5/5

Katrin Business - 04/08/2019 AccorHotels review

I had a nice, clean and cosy room. The receptionist welcomed me and made me feel at home. A pleasant experience as usual.

Dear Katrin J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Not spacious but cozy!

Customer review rating 4.5/5

Maki K. Friends - 03/08/2019 AccorHotels review

Staffs were nice and friendly. Our room was not spacious but not bad. Spent relaxed. It’s convenient to go anywhere by train or subway since close to a station. I recommend this Biedermeier.

Dear Mr M. thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Central but quiet hotel near station

TripAdvisor rating 4.0/5

inga_Hj Friends getaway - 02/08/2019 TripAdvisor review

Hotel is walking distance from Wien Mitte station but still in a quiet side street. If you have heavy luggage it's a bit of a walk through the little shopping parade to the entrance but for me it was fine, I was travelling with hand luggage only. Positives: spotlessly clean room, nice surprise to receive the water bottle for free, welcome as Vienna was hot during my stay. Could be better: pillows very bulky and springy as they are filled with synthetic fabric which is understandable to avoid issues for those with allergies to feathers. For some people the bed would have been very firm but I prefer that so OK. Would return to stay here again if the price was right compared to other central hotels.

Dear inga_Hj, thank you for your review and feedback. Please always inform us during your stay if something is not to your satisfaction, because only then we can react immediately for you - Of course we have a large selection of pillows (also for allergy sufferers). We would be delighted to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Interior layout

Customer review rating 4.5/5

K Business - 31/07/2019 AccorHotels review

It was very good, I'm satisfied but in my opinion the interior was a bit old.

Dear Mr M., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

I was extremely pleased.

Customer review rating 4.5/5

Márcia R. B. Couples - 31/07/2019 AccorHotels review

The place is close to a metro station. The hotel is beautiful and comfortable. The staff very attentive.

Dear Marcia B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Charming clean and quiet hotel close to everything.

Customer review rating 4.5/5

Anonymous Families - 30/07/2019 AccorHotels review

Clean old but charming hotel. Good location, close to train station and city central. Breakfast was good, coffee was really good. Awesome and really helpful staff. Would definitely stay again.

Dear Mrs F., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Lovely!

Customer review rating 4.5/5

Anonymous Solo - 29/07/2019 AccorHotels review

The hotel was convenient, very comfortable with dining options close and lovely!

Dear Marcella C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Location!

TripAdvisor rating 4.0/5

Wanderer57193397587 Friends getaway - 29/07/2019 TripAdvisor review

The hotel is in a classical building with more pluses than minuses. A short walk to the airport train and the subway. Great early XX century setting! I had a large room and enjoyed the breakfast and drinks in a secluded garden

Dear Wanderer57193397587, thank you very much for your evaluation and your words of praise for the situation of our company. I am very pleased that you enjoyed breakfast on our beautiful garden terrace. We would be very happy to see you again. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent service, quality breakfast, room below expectations

Customer review rating 4.5/5

Jeo Families - 28/07/2019 AccorHotels review

The personnel was very friendly, the breakfast was excellent, our dinner & afternoon lunch we took were of high quality too. The only negative point in our stay was the room. In addition to the elevator, we had to take a staircase (with a very heavy suitcase and a knee that should not take any stairs), had to go a very long corridor to finally come to our room below the roof. I could not stand in front of my bed (twin beds), because of the roof. I bumped my head twice. Idem in the bathroom. Taking a shower in the bathtube was a challenge, as I could not stand up either, the roof being in my way. The bathroom was also not very proper (floor).

Dear Jenny O., thank you for your review and feedback. I am very pleased that we were able to surprise you with our quality of service. On the other hand, I am sorry that we could not fully meet your expectations regarding the room. Please always inform us during your stay, if something is not to your satisfaction, we are anxious to find a solution for you, as for example we help you with pleasure with the transport of your luggage. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Eram H.

Customer review rating 4.5/5

Anonymous Families - 27/07/2019 AccorHotels review

Loved the hotel and location. The only problem was that the fridge in our room wasn’t working.

Dear Eram H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Please inform us during your stay if there are any problems (for example with the fridge), so we can help you immediately. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Love the hotel setting

Customer review rating 4.5/5

D. R. Solo - 27/07/2019 AccorHotels review

The old architecture was lovely and the garden for meals and drinks too. Clean was a big plus for me. In the minus side, the TV didn’t work at all and I bang my head a few times against the ceiling at the attic room. Both minor stuff compared to the rest.

Dear Mr D., thank you for your review and feedback. I am very pleased that you enjoyed our special ambience. Please inform us during your stay if something (for example the TV) does not work, so we can help you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Clean rooms and friendly staff

Customer review rating 4.5/5

Anonymous Business - 17/07/2019 AccorHotels review

Very nice

Dear Mr I., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Short Stay in Vienna

Customer review rating 4.5/5

Anonymous Couples - 14/07/2019 AccorHotels review

Very quiet, comfortable and great service from the reception team.

Dear Christopher G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Cockroach in my bed

Customer review rating 4.5/5

J. Business - 12/07/2019 AccorHotels review

I have been extremely desappointed by my stay this time in this hotel as I found a small cockroach under my bed cover …. I killed it but I Don't know if others were in the room (most probably!) if there are small Cockroach….then there surely the bigger ones! maybe I carried some other in my luagage ! I was in the room 370

Dear Hicham J., thank you for your rating and feedback. I am very sorry to hear that we could not meet your expectations for this time of stay. Hygiene and cleanliness are of utmost importance to us in all areas of our house. Please always inform us immediately, if something is not to your satisfaction, because only then we can react immediately. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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