Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

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4.0/5 1,234 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Solarium  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,260 reviews

Our guest reviews for Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,234 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tanja Business - 05/12/2017
« Expected more but overall it's satisfactory »

Bathroom: The tub in the bathroom was with patches being old, I suppose. Toilet seat was not all that clean which I would expect from a 4 star hotel. Room: The heating was not working, but a maintenance guy fixed it rather quickly. The rest was very good - bed, breakfast, staff.

AccorHotels certified review
Jens S. Couples - 04/12/2017
« Cody and Atmospheric »

Really cozy and atmospheric. Loving treatment and good hygiene. We spent some nice days at the hotel. Thanks.

AccorHotels certified review
Peter T. Business - 03/12/2017
« Nice ambience and perfect location »

I'm a returning guest to the Mercure Biedermeier, and have never been disappointed. Perfect location, close to the CAT Airport Shuttle and within walking distance of downtown Vienna.

AccorHotels certified review
Martin Couples - 03/12/2017
« Mr »

Lovely hotel in beautiful building. Friendly, professional staff all excellent. Great value in good location.

AccorHotels certified review
Oskar Couples - 02/12/2017
« Exquisite breakfast, hard beds. »

+Good location +Exquisite breakfast +Nice staff, good reception at the checkin -Very hard beds -Limited wifi, need to pay for extended

AccorHotels certified review
Rachel Friends - 28/11/2017
« Great location »

Very enjoyable breakfast, helpful staff and great location

AccorHotels certified review
Barry H. Friends - 26/11/2017
« Good location. Nice staff. Clean and comfortable »

Excellent stay ...affordable to

AccorHotels certified review
Francisco L. Business - 26/11/2017
« Nice scenery »

Very nice location, close to the Rochusgasse metro station. Nice scenery inside and outside the hotel and extremely cozy rooms.

AccorHotels certified review
Andrei R. Business - 25/11/2017
« Unpleasant expirience for this money. »

Will not come back. Turns at the check-out of the hotel. In the morning, at the peak hour on registration, only one person. Guests are asked to open another rack, because are late for the flight. Your employee responds that you need to "come earlier, and not sleep for so long." Brayed plaster in the bathroom. It falls on the head. Even for a 3 star hotel it is unacceptable. Full of the feeling that the hotel is focused on a one-time visit. There is no interest in having guests come back again. There are plenty of tourists in Vienna. At breakfast there is no sparkling. There is no man who should fry omelettes. The coffee is cold.

AccorHotels certified review
Peter Business - 25/11/2017
« Nice hotel at the edge of the downtown »

I had a double room by myself but it was big enough for two. Nice, clean room, with all the necessary equipments. The room had a nice feeling of the Austro-Hungarian monarchy.

AccorHotels certified review
Elise Business - 24/11/2017
« Satisfied »

Satisfied overall. However, the tv set in my room 305 (suite) had some signal problems with some of the channels. It concerned the ORF 1 (channel 1). It was only possible to watch the channel 1 (ORF 1) for a very short time.

AccorHotels certified review
Anonymous Business - 23/11/2017
« nice »

Room was to hot and not well air conditioned. Need to open the window to get the temperature down

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K. Business - 23/11/2017
« room quality and service was better in previous visits »

usually prefer biedermeier - now will l ook for alternatives

AccorHotels certified review
Taras Business - 21/11/2017
« Very calm and peaceful place, feels like home »

Very calm and peaceful place, feels like home

AccorHotels certified review
Petr R. Business - 20/11/2017
« Staying at Biedermeier Vienna »

Though I stayed in the hotel for several times in the past, this time I got a very small room. The hairdryer in the bathroom did not work (or maybe I was not able to operate it). I thought that the air condition was off when I arrived and it did not work through the whole night, which was OK, but sharp at six o´clock in the morning it started to run very loudly which gave me a really not very pleasant wake-up in the morning. What was still very excellent - as during my previous stays - was the rich refreshing breakfast.

AccorHotels certified review
Syed M. H. Z. Solo - 19/11/2017
« Good stay with excellent facilities »

Neat and clean rooms, bathroom in a tidy condition, furnishings neat and clean, temperature control very precise, WiFi connectivity, fantastic breakfast. Overall very satisfied and like to visit again

AccorHotels certified review
Anonymous Business - 14/11/2017
« Excellent »

No problems Excellent location Excellent service and accommodation

AccorHotels certified review
Kristijana R. Business - 13/11/2017
« Das Hotel it für das Preis nicht Wert. Abgewoht. Das Personal ist unfreundlich und es werden falsche Auskünfte ausgegeben. »

I booked from the airport. It turned to be over one hotelservice site. I thought it is actually a central reservatin system of Mercure - was at airport and had limited acces to internet. It was a long telephone procedure had to give my credit card details and name and e-mail over the phone. I spelled it few times. Agent spoke bad english I was getting anoid but it was to late to redraw the reservation that way as she charged my credit card first but told me that later and actually when I asked. Very bad information and service. I made clear I need an invoice as it is business trip. The agent on the phone assured me I will get a confirmation of the reservation on the e-mail and an invoice at hotel. I did not get a confirmation at e-mail. I asked when I checked in for the invoice and the hotel staff I will certanly get it when I check out and they asked the details of a company that I work for. But when I checked out the hotel reception refused to give an invoice. They said I booked over on-line system they do not know even which one and they can not issue invoice. This was for me unexpected. I was very anoid as I have never experinced that I can not get an invoice at the hotel And I nearly always travel on business so I need it. I asked the hotel to contact the system I booked with and help me get an invoice. They refused completely several times and thy were arogant and completely unhelpfull. So I had to phone that system by myself 5 times and I had to spell many times my e-mail an I finalyy got the confirmation after a lot of telephoning and wasted time and I was on my way to important meeting. Your hotel should not have contract with such a bad system

AccorHotels certified review
Ursula S. Solo - 13/11/2017
« Old Vienna Elegance »

this was a repeat stay for 4 days and as always I was extremely please with the reception desk and check in Process. I was given a beautiful large room. The only drawback this time was housekeeping. The second day the maid forgot to leave cream for the coffee, which left me without the early morning the next day. The maid never vacuumed once. I made crumbs on Tuesday night, and the crumbs were still around my desk upon check out on Friday. That's unusual for this hotel, and I could have asked for housekeeping to come back, which I did not.

AccorHotels certified review
Anonymous Couples - 08/11/2017

Hotel was nice and the room was spacious, bedding was unfortunately awful! Wife and I didn't sleep well as the bed was very hard, we requested extra duet's and padded the bed to sleep on. I suggest the hotel invest in mattress toppers as sleep is what hotels are for after all!

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