Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

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4.0/5 1,206 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Solarium  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,054 reviews

Our guest reviews for Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,206 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Paul Business - 17/10/2017
« Average »

Average - poor internet, no upgrade offered despite gold status. Room clean but dated

AccorHotels certified review
Dmitry M. Families - 16/10/2017
« excellent hotel with spacious rooms »

Really cool. Excellent location. Big room. Flawless service. Only wish a bigger gym with weights and a mirror))

AccorHotels certified review
Annu Business - 15/10/2017
« Annu »

The hotel was pleasant and fulfilled all my needs on this visit.

AccorHotels certified review
Jason Business - 15/10/2017
« Nice clean hotel. The room temperature was too hot, however, and the air conditioning didn't seem to work. »

Breakfast was good, but not excellent.

AccorHotels certified review
Slobodan Z. Business - 14/10/2017
« Excellent. »

Everything was almost perfect. :-) I couldn't find slipers in the room. If you have it, make it easier to find. If you do not have it, shame on you. :-)

AccorHotels certified review
Milena M. Business - 12/10/2017
« satisfied »

ok, maybe the halls in the object are not sufficiently lufted, but generally good staff and cosy

AccorHotels certified review
Ted Couples - 12/10/2017
« It was good. »

It was nice. And centrally located, near the train station and the city center. We only used the room to sleep at night. we were out all day.

AccorHotels certified review
David Business - 12/10/2017
« Perfect for business »

Smooth arrival, large room, clean, very quiet

AccorHotels certified review
Hammad Business - 12/10/2017
« It wasn't good »

Where should i start from this was the first 4 star i stayed in which doesn't have a dine-in 24 hours. Besides that my room # was 404. As soon as you enter the room there is a bathroom on the right hand side you step forward was a big living room. Since i think it was the corner room (they said it is one of our best room) the ceiling height was low at one side of the living room and high on the other. The phone (intercom) was not on my side table i had to like go to my living room to answer the phone. And while take show the ceiling wa so low that i couldn't stand straight. If i did my head would like hit the ceiling. I ordered pizza on my first day at the reception. The pizza was delivered by pizzamann. They ordered a large pizza so i couldnt' eat the whole pizza so i went to sleep. For two days the house keeping didn't pick the pizza in the room. So over all i am not happy with the service.

AccorHotels certified review
Jay P. Couples - 10/10/2017
« Not a pleasant room »

The room was on the top floor with a slanted roof that made taking a showe a real task.

AccorHotels certified review
James Business - 08/10/2017
« Great surprise and value in wonderful city! »

I booked this hotel through a conference booking agency so had some concerns regarding my reservation at the hotel. I could not have been more welcomed as a special guest for them. The location was close to trains/subway and yet a wonderful respite down a quiet street. Breakfast was special and I thoroughly enjoyed the fitness and sauna/spa. There are two restaurants - I only tried the Weissgerberstube which was enjoyable but nothing special. The staff were friendly and appeared to accommodate guests from all cultures and groups. I will keep this hotel on my short list should I return to this great city.

AccorHotels certified review
Elisabeth A. Business - 07/10/2017
« Wonderful Hotel, Great Service, Internet slow »

The hotel and staff were wonderful. Breakfast was included in corporate rate and plentiful. Rooms are cozy and clean. Nice traditional European atmosphere. Stay here if you like the look and feel of antique furniture and old world elegance. Expect to not have all modern amenities. Free Wi-fi is slow and even after buying the high-speed wi-fi, the connection was problematic. The room only had a single plug-in. The bathroom, on the other hand, was updated and new.

AccorHotels certified review
Abdullah Couples - 07/10/2017
« Amazing »

The hotel is in excellent location with all services nearby & metro station with two minutes walking. The room are spacious, quite, super clean, bed is comfortable and the view from room was nice. Check in & out was smooth and special thanks to all staff at reception for being kind and supportive even outside their field. It definitely worth value for money.

AccorHotels certified review
Mrs. J. W. Friends - 05/10/2017
« Friendly staff, position ideal for the stay in Vienna »

Excellent Staff, customer service was very good. The room was excellent. The food was very good. Cleanliness was very good. Everything was at our convenience. The hotel position was ideal for us as it was within walking distance for retail shops and transport in and around Vienna. I would certainly recommend this hotel and certainly would book again on a return visit to Vienna.

AccorHotels certified review
3rd D. G. Couples - 05/10/2017
« Comfortable and expedient »

I stayed in a privileged room. Clean, spacious, nice amenities - liked the Nespresso and tea service. A minor issue of running out of facial tissue. We took the breakfast buffet. Very pleantiful and good quality overall, but I require gluten free items and the bread selection was limited, stale, and poor quality. Restaurant bar in the evening was somewhat limited in selection, but we enjoyed some fine local wines. The two different receptionists we encountered seemed inexperienced and need more training. Keep your receipt printer working properly. So overall a good experience, but some little refinements will make you look more professional.

AccorHotels certified review
Anonymous Business - 03/10/2017
« Great Location...Met Expectations otherwise »

I stayed at this hotel for 3 nights. The room was clean and sufficient enough for my needs. Since I was attending a conference my meals (except for breakfast) were not at the hotel. The breakfast at the hotel had a range of choices and was very good. My only issue was that (for some reason) my phones kept on disconnecting from the wi-fi; but that very well maybe something to do with my phones' settings. A minor issues - the mini bar (at least what I thought to be a minibar and not a small fridge) in my room did not have anything. Overall I enjoyed my stay and experience at this hotel.

AccorHotels certified review
Marine Couples - 03/10/2017

Welcome as always!.-) Good to see & meet all the people there.

AccorHotels certified review
Pf Couples - 02/10/2017

Had fun.

AccorHotels certified review
Lori Friends - 29/09/2017
« Love the location »

Clean room in a nice location

AccorHotels certified review
S. S. H. Business - 28/09/2017
« Quaint part near the town with a nice ambience. »

The staff were friendly, the breakfast spread good. The room was a bit small though.

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