Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,464 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 9.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Currently, close to our hotel

MAK - Museum of Applied Arts, visit

From 01/01/2014 to 31/12/2019

At 676 m

KunstHausWien, Vienna, visit

From 01/01/2017 to 31/12/2019

At 847 m

Mozart's house, visit

From 01/01/2014 to 31/12/2019

At 1.1 km

Saint-Stephen Cathedral, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.3 km

Albertina Palace, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.5 km

Vienna's Giant Ferris Wheel

From 01/01/2015 to 31/12/2019

At 1.5 km

The Belvedere, Vienna, visit

From 01/01/2011 to 31/12/2019

At 1.6 km

Pratar, Vienna, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Pierre Bonnard: the colour of memory, exhibition

From 10/10/2019 to 12/01/2020

At 1.9 km

Twenty-first century house, Belvédère 21; visit

From 01/01/2014 to 31/12/2019

At 2.1 km

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with a king-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Biedermeier Suite

  • Max. number of persons: ‌4
  • Area: From 60
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,002 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,464 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel in nice location

Customer review rating 4.5/5

Anonymous Business - 11/06/2019 AccorHotels certified review

Breakfast is busy but with good variety. Rooms are comfortable and stylish.

Dear Robert P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A pleasant hotel with good friendly staff.

Customer review rating 4.5/5

Robert F. Solo - 09/06/2019 AccorHotels certified review

A nicely situated hotel in the middle of Vienna. The room was what I expected. The staff were very helpful and always on hand to answer any questions. Good facilities on site.

Dear Robert F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

EVERYTHING WAS EXCELLENT

Customer review rating 4.5/5

Elena Solo - 09/06/2019 AccorHotels certified review

It was a pleasure to stay in your hotel

Dear Olena S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice hotel - I will recommend it. The rooms and service are good. Thank you for good days

Customer review rating 4.5/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

The service level in the hotel was very High. I received a very good and efficient service by mr. Samuel at the front desk. Always ready to give information on sightseeing, he is a very good member of the staff. Thank you, Sam. Also the restaurant has several very serviceminded female waiters. I am Sorry not to know their name - one with short cut hair attended us very Well at our dinner in the hotel every evening. She was not there on the evening of the passage party , but another also very sweet Collegue took over. Kind regards from your Danish guests 3.-7. June.

Dear Kirsten Marie M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A bit overpriced

Customer review rating 4.5/5

Martin Business - 07/06/2019 AccorHotels certified review

Good room. Good location.

Dear Mr S., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Super!!!

TripAdvisor rating 4.0/5

PatriciaM16 Couples - 06/06/2019 TripAdvisor review

A well located hotel with a big room, excellent services and a very complete continental breakfast We had something to eat and drink in the bar, and it was a nice experience too We loved this hotel and will definitely come back

Horrible experience, and I travel a lot. This was exceptionally bad.

Customer review rating 4.5/5

Lois L. Business - 05/06/2019 AccorHotels certified review

I had the highest category room, as I had to work there. It was very hot weather, the room was an oven. I phoned reception repeatedly. Each time I was given a different excuse. I was told the air conditioning was broken, but a repairman would take care of it shortly, then that he had taken care of it, it would take two hours to work, then that there was no air conditioning to begin with, only heating, and a fan for hot weather, but the fan was broken. I asked repeatedly for a different room. The receptionist stonewalled. I was advised to open windows -- a ludicrous suggestion, it was even hotter outside. And they were not even willing to give me a summer blanket, leaving me with a heavy winter blanket. The internet also worked so slowly that I was unable to book a flight. When I reported this, the receptionist said, "that's because there's a lot of people using it." The attitude was of complete indifference, the refusal to give me a cooler room beyond my understanding -- it was a weekend night, and the hotel was not fully booked.

Customer review rating 4.5/5

Pmg Business - 03/06/2019 AccorHotels certified review

Sauna didnt work in this day.

Dear Mr G., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Loved everything about this hotel

Customer review rating 4.5/5

Jan M. Couples - 03/06/2019 AccorHotels certified review

I really liked the photos of this hotel when I booked, however the reality is often a disappointment, but not this time. The cobblestone laneway to get to reception with luggage is a challenge, but it was worth it. The staff are friendly and helpful, the room was really well appointed with beautiful furniture. The hotel just oozes charm. We travelled in from the airport by the CAT train to city centre and was surprised that the hotel was just a short walk away. The hotel area is very quiet, but the bustling city is about a 10 minute walk. Can’t wait to visit again.

Dear Ian James M., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

nice hotel in the city center

Customer review rating 4.5/5

Tatyana Business - 30/05/2019 AccorHotels certified review

Very good breakfast, tidy room.

Dear Tatsiana I., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mr:

Customer review rating 4.5/5

Timo K. Couples - 29/05/2019 AccorHotels certified review

Everything was excellent and You should have got number 10,but but...It was promised that the hotel has AirCondition and thats why booked this hotel. Now it did not work. During the weekend it was very warm in Vienna and it was not nice to sweat every night. Very big disappoinment

Dear Timo k., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Of course, our rooms have an air conditioning. Please always inform us during your stay if something does not work, so we can respond immediately. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

nice

Customer review rating 4.5/5

Goran P. Business - 29/05/2019 AccorHotels certified review

Hotel has a good position, but also ambient is very confortable , the athmosfere is family and friendly.

Dear Goran P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good Stay, nice hotel!

Customer review rating 4.5/5

Roman Couples - 27/05/2019 AccorHotels certified review

Nice room, however under the roof and the A/C was not working super well. Hence, a bit hot!

Dear Roman W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Please always inform us during your stay if something does not work, so we can respond immediately. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel

TripAdvisor rating 4.0/5

gsr453 Business - 26/05/2019 TripAdvisor review

I stayed here for business and noticed many, even most, of the others were tourists. Nevertheless, it worked well for me. As usual the breakfasts were excellent. The rooms charming and quiet. Close to good public transit and many lovely restaurants.

Dear gsr453, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Melbourne Australia

Customer review rating 4.5/5

Totyi Solo - 22/05/2019 AccorHotels certified review

Returned again to this charming hotel in good location,walking distance ti Stad park and entre Had a suprise guest with me and like to thank for the special assistance by Dianea at the rec. desk for resolving her stay Good breakfast and a quiet spot

Dear Antal S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Not very pleasant due to the layout and roof of the room

Customer review rating 4.5/5

Mm Business - 20/05/2019 AccorHotels certified review

The room didn't correspond to your publicity ("charm and comfort"...). This was NOT a 4-star class hotel. The room (403, 4th floor) was not only rather small, with roofs falling with an acute angle (perhaps the "charm"), but it was impossible to have a shower standing (this is the "comfort" part). Perhaps convenient if the guest measures 1.50m. Otherwise, not worth the price.

Dear Marcelo M., thank you for your rating and feedback. I'm sorry that the room did not meet your expectations. It is true that some of our rooms have a sloping roof. Please inform us during your stay, if something is not your satisfaction, because only then we can respond immediately and find a solution for you. I would be very happy if you would give us another chance to convince you in general of our house. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Hotel is a dinosaur

Customer review rating 4.5/5

Anonymous Solo - 19/05/2019 AccorHotels certified review

The hotel front desk staff was very friendly and helpful. But overall, I would not stay in this hotel again. It probably was a 4star hotel once, but definitely not today. A/C worthless. The only way to cool the room was to open the window. No power outlets to charge my electronics except one outlet high on the wall in bathroom! Shower was a joke. Way too small and water just poured onto the floor. I would not recommend this hotel to anyone under 95years old.

Dear Scott C., thank you for your rating and feedback. I am very sorry that we could not fully meet your expectations. I can assure you that the well-being of our guests is very important to us. Please inform us during your stay, if something is not to your satisfaction, because only then we can react immediately. I would be very happy if you would give us another chance, so that we can convince you of our quality of the house in general. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel

Customer review rating 4.5/5

Anonymous Families - 18/05/2019 AccorHotels certified review

The grand hotel Biedermeier Wien was our favorite hotel in Europe. Beautiful spacious room with free water and espresso Great staff especially Samuel at the front desk Nice sauna. Perfect location for touring Vienna but not being in the tourist crush in the center Love the umbrellas in the passageway outside Breakfast seemed expensive so we ate locally at Anker which was nice Food at tavern on the corner where you enter the hotel passage was just ok Great value and would recommend

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent

Customer review rating 4.5/5

Edward B. D. V. Families - 16/05/2019 AccorHotels certified review

We stayed 9 days in your hotel. Location and service was excellent. Front desk service was absolutely professional and wish to mention Solomon , Philip and Miss Aigin who are absolutely an asset. I have seen them interacting with other guests ..absolutely professional. We intend to return here for Christmas on our annual visit to Vienna. Edward and Waltraud De V. Managing Director Delikato Group LLC USA

Dear Mr D., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A big surprise

Customer review rating 4.5/5

R. Friends - 14/05/2019 AccorHotels certified review

four of us really enjoy the trip and everything about the accomodation. I actually booked it via Airbnb,finally get the keys from Mecure Grand. Airbnb price with hotels' management quality. It is a good combination I have to say.

Dear Wang R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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