Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,519 reviews
Mercure Grand Hotel Biedermeier Wien
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,362 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,519 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Cristina B. Friends - 06/10/2019 AccorHotels review

It was an overall pleasant stay, extremely appreciated the good night sleep

Dear Mrs B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Amazing stuff

Customer review rating 4.5/5

Cynthia M. Families - 06/10/2019 AccorHotels review

We arrived early from the US and went to the hotel to drop our stuff until check in. Ee arrived and they were very nice to so the check in paper work right away. We went out an dcame back around 2 and they told us all our stuff was already in the room. Only gave us the keys and we were all set. They made the check in process very smooth. Staff was very friendly and helpful all the time as well.

Dear Cynthia M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel!

Customer review rating 4.5/5

Dr B. P. Business - 04/10/2019 AccorHotels review

We had two bites of the cherry, so to speak: a 2-day stay and another overnight. The hotel has a lot of character and we found it quiet, comfortable and handy to everything. We also thought the breakfast was superb and the staff were always highly professional, efficient, helpful and friendly. One weird thing was finding a Brown Recluse spider in our first room. Since these are venomous and can cause severe tissue necrosis, it was summarily killed. We presume it came out of the suitcase of a US visitor. It was a certainly a fortunate discovery.

Dear Benjamin P., Thank you for your review and feedback. Unfortunately I can't understand the situation you described about the spider afterwards. Please always inform us during your stay, if something is not to your satisfaction, because only then we can react immediately for you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Dissatisfied

Customer review rating 4.5/5

Gerald Families - 03/10/2019 AccorHotels review

- I tried to book a room for for people which was not accepted (3 maximum). It turned out that our suite had plenty of space and four beds. - The minibar was empty upon our arrival. - WiFi did not work. When I asked at the reception if they can reboot the system, I've got a very shrift response: "There is nothing we can do. You'd have to come down to the reception and use the WiFi there." - I have stayed in many Mercure hotels before. This stay was our worst overall experience so far.

Dear Gerald P., thank you for your review and feedback. I am very sorry that we were generally unable to meet your expectations. If you have any questions regarding your reservation, please do not hesitate to contact our team at 01/71… or H5… Please inform us during your stay if something is not to your satisfaction, because only then we can react immediately. I apologize very much for the behavior of the reception described by you. Of course this does not correspond to our standard. I would be very pleased if you would give us another chance to convince you of our service quality. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good hotel, walking distance to everywhere

Customer review rating 4.5/5

Branislau Business - 02/10/2019 AccorHotels review

Very good

Dear Branislau F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Hidden Gem

Customer review rating 4.5/5

Colm Solo - 01/10/2019 AccorHotels review

Lovely hotel In a great location decor/furnishings in room adds to the character of the building, it’s within walking distance to trains and metro plenty of coffee shops restaurants in area

Dear Colm John O., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

I enjoyed it a lot

Customer review rating 4.5/5

George C. Couples - 01/10/2019 AccorHotels review

The hotel is situated in a very nice location, in one of the most convenient areas of. Vienna. The rooms are comfortable and large with all the amenities . The staff are very helpful, though there is some waiting in the reception due to many customers. Probably you need more staff in the reception area.

Dear George C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Experience at Mercure Biedermeier

Customer review rating 4.5/5

Xyz Business - 29/09/2019 AccorHotels review

I enjoyed the the experience at Mercure Biedermeier. The atmosphere, silence and garden/terrace were exceptional. I'm not a fan of carpet, which was everywhere. A bit of a labyrinth with stairs to find the room. The elevators were slow to appear. The kitchen was able to consider special diets, service was rather slow. Overall I'm very satisfied with my experience.

Dear Mrs K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good!

Customer review rating 4.5/5

Anonymous Business - 27/09/2019 AccorHotels review

Stay was good, room was spacious and comfortable. Breakfast was good but not enough room to sit down on the premises and staff was not always spaking English which made things as easy as asking for a bottle of water hard.

Dear Mrs J., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Anonymous Business - 27/09/2019 AccorHotels review

A small room, which needs to be renovated. However friendly and helpful employees.

Dear Mrs P., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very comfortable and pleasant stay

Customer review rating 4.5/5

Catherine S. Friends - 26/09/2019 AccorHotels review

The hotel is in a great location. Accommodation was of a very high standard and the staff were extremely nice. The breakfast was excellent.

Dear Catherine S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A relaxing and enjoyable experience.

Customer review rating 4.5/5

Geoff M. Friends - 26/09/2019 AccorHotels review

Excellent room service provided in clean, well furnished rooms. The hotel had a warm ambience with well mannered staff apart from one female member of bar/waiting staff who told my fiancée to ‘shush!’ My group may have been a little loud whilst enjoying ourselves, but I feel that this could have been handled in a more friendly and discreet manner. The staff on reception were excellent and provided accurate and helpful information on the city and directions to places that we wanted to go to.

Dear Mr M., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Awesome!

Customer review rating 4.5/5

Maribel Solo - 26/09/2019 AccorHotels review

The hotel is clean, very accessible to transportation, grocery store and churches.

Dear Maribel Gallofin J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Wonderful

Customer review rating 4.5/5

Christie Couples - 25/09/2019 AccorHotels review

Great location, rich and tasty breakfast, clean room, nice classic decoration On the negative side the amendities (the all in one soap/shower gel/shampoo/cond) that smelled terrible, long corridors and steps without lift

Dear Mrs K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice weekend in Vienna

TripAdvisor rating 4.0/5

Resort63487459669 Couples - 25/09/2019 TripAdvisor review

The Biedermeier is a wonderful, centrally located hotel in the 3rd district near the Rochus Market and U3 station. You can walk/shop along the Landstraße or head into the city by continuing along the Wollzeile. There are many quaint cafes and restaurants. The hotel is very clean and nicely appointed. You might find some rooms a bit small, but they fine for a short stay. The breakfast buffet is ample with a nice assortment of beverages, hot and cold meals, cereals, breads, and meals made to order. The wait staff is efficient and courteous. There is a full restaurant and small bar, but we had other dinner plans. Highly recommended.

Everything was just awesome

Customer review rating 4.5/5

Anonymous Business - 18/09/2019 AccorHotels review

I really liked staying in your hotel. Everything was fine: location, cleanliness, furniture in the rooms and also I liked your breakfasts. Moreover, special attention in my feedback I would like to pay on your staff. They are absolutely friendly and ready to help in any situation. Especially, I remembered the guy in glasses (don't remember his name) at the reception desk and the girl in the restaurant (Alina if I'm not mistaken). She was always shining and very responsive.

Dear Mykola P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Comfortable, clean and quiet

Customer review rating 4.5/5

Tanya K. Business - 17/09/2019 AccorHotels review

Felt homely and the staff was very courteous

Dear Tanya K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pluses and minuses

Customer review rating 4.5/5

Jo E. G. Couples - 14/09/2019 AccorHotels review

The biggest gripe I have about this hotel was the size of the room. You could say truth in advertising was in short supply in terms of the photos on your website for the room we booked. It was more like a Box room with a bathroom attached. One side of the bed was up against the wall and not much room on the other side. It was very cramped and for a three night visit wasn’t the most pleasant place to stay. I have stayed in Accor hotels many times and have never been disappointed with the rooms before. There were definite pluses: the staff for the most part were excellent, friendly and helpful. The room was immaculate. The food in the restaurant was excellent. The location was good - only a couple of blocks from the underground and for those who like to walk, 15-20 minutes from the centre; also near parks, cafes and other shops.

Dear Jo Ellen G., thank you for your review and feedback. I'm very sorry that we couldn't meet your expectations for the room. On the other hand, I am very pleased that we were able to surprise you with our central location and the restaurant. I would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A fantastic break away

Customer review rating 4.5/5

Michael W. Couples - 13/09/2019 AccorHotels review

Everything was excellent - the room, the service, the breakfasts, the staff, the location

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Anonymous Business - 12/09/2019 AccorHotels review

A comfortable and quiet hotel for a stressed business worker. Only the first evening was a little bit hectic since air conditioning did not work properly - you corrected it for the second night.

Dear Mrs A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in vienna