Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

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4.0/5 1,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 9  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Solarium  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,771 reviews

Our guest reviews for Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 20/04/2018
« Hotel, services and meal was equal. »

I am satisfied with your services. During my visit did not occure any problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominika S., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Dick Business - 20/04/2018
« Fine »

Quiet clean room, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Linda Friends - 19/04/2018
« Excellent trip to Vienna »

Very happy with hotel. Great location. Single room was not that good but we were relocated and couldn’t fault the next room. Bed comfortable. Everywhere clean. Staff very professional and helpful. Good choice at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Steve P. Solo - 15/04/2018
« Great rooms »

I really liked my room. I loved the older style. I felt like a Sofitel or a classy hotel. I really enjoyed my brief stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve P., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Anonymous Friends - 15/04/2018
« Excellent hotel »

Excellent hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nahum R., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Anonymous Couples - 14/04/2018
« The hotel location is great but all facilities look a bit old. »

Good location, good service but the facilities are a bit old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Li, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Paul S. Families - 13/04/2018
« Effiecient service good stay »

Nice Room, efficient and helpful staff. Good facililities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul s., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

TripAdvisor review
Couples - 11/04/2018
« excellent hotel and services »

We spent 5 nights in the hotel. It is vey well located next to a main metro station. It is possible to walk to Stephan Dom within 20 mn. Good sauna and gym. Breakfast is made of good quality products. The hotel is in a very lovely, quiet pedestrian alley and therefore very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeanpierrer374, thank you for your rating and feedback here on tripadvisor.com. It is nice to know that you have felt comfortable with us. We would be very happy to see you again. With best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Jpr Couples - 09/04/2018
« Excellent hotel »

The hotel offers excellent service. It is situated in a lovely quiet pedestrian alley, closed from every where i.e. 350 m from Wien Mitte train station with two lines of metro and direct line to the airport. if not Stephan cathedral is only 25 mn away by foot from the hotel. We did not used the Gym and Sauna but they looked very well. Breakfast was Ok with good products.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Pierre R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Marco Business - 02/04/2018
« Good overall »

Everything at this hotel is good, except that the room was on the smallish side. It is worth noting however, that even though the room is small, the bathroom was still relatively well sized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
The M. O. Families - 27/03/2018
« It was very nice. »

The rooms were pretty good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I am very pleased to hear that you liked your room. We would be very happy to welcome you on your next trip to Vienna. With best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Paulo Business - 27/03/2018
« Enjoyable »

Very nice staff, good food at the breakfast buffet. Water pressure on the bathroom was a bit low but temperature was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., thank you very much for your review of your stay at the Mercure Grand Hotel Biedermeier Vienna. Your words of praise for the friendliness of the staff and the breakfast buffet I forward to the teams. I also thank you for your feedback concerning the water pressure in the bathroom - I immediately forwarded your feedback to our technical department. We hope to welcome you back soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
B. Business - 26/03/2018

Nice hotel in nice location, Rooms comfortable and clean. Unfortunately the water pressure for the shower is unsatisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., thank you for taking the time to share your feedback. I immediately forwarded your response to the water pressure to our technical department. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Helen Solo - 25/03/2018
« Great location »

The staff were friendly and I liked the interior design of my twin room too. However the main plus is the great location, it was only a 5 minute walk to the Wien Mitte which has trains to the airport and a metro station. And then it's only 5 or so minutes after that to get to the main ringstrasse and central Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Anonymous Business - 25/03/2018
« excellent »

Good location, breakfast, pleasant accommodation, cleanliness of rooms, top quality, friendly staff ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enes K., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Mariana Business - 22/03/2018
« Good value for money hotel in the city center »

Excellent location Very friendly staff Good food, both for breakfast & a la carte choices Very clean rooms Minuses: small rooms / modest design and quite cold if you’re using the lobby for long stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., thank you for your rating and your feedback. We are very happy about your words of praise. I am very sorry that the room did not meet your expectation. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Anonymous Couples - 20/03/2018
« this is what I'm looking for from an hotel »

Nice hotel..nice room.. nice hotel position... nice atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio Z., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you for your words of praise "Nice hotel, nice room, nice hotel position and nice atmosphere". I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Hanne T. Couples - 19/03/2018
« Grelt hotel, but we had hoved for a little pool.nice »

Nice, service Nice and friendly. Fine breakfast. Nice and clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Lindby t., thank you for your rating and your feedback. Thank you very much for your great feedback concerning the service quality, friendliness, breakfast, and cleanliness. To relax is ideal our "RelaxClub" with sauna and fitness - Our guests can use it for free. We hope to welcome you back soon. With kind regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
Orza Couples - 18/03/2018
« Perfect »

Good room, excellent staff, perfect location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Z., thank you for your words of praise "Good room, excellent staff, perfect location". We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

AccorHotels certified review
H. Couples - 18/03/2018
« Nice hotel in convenient location »

Generally very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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