Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,479 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 9.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Currently, close to our hotel

KunstHausWien, Vienna, visit

From 01/01/2017 to 31/12/2019

At 847 m

Saint-Stephen Cathedral, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.3 km

Albertina Palace, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.5 km

Secession Building, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Hofburg Palace, Vienna, visit

From 01/01/2011 to 31/12/2019

At 1.8 km

Pratar, Vienna, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Pierre Bonnard: the colour of memory, exhibition

From 10/10/2019 to 12/01/2020

At 1.9 km

Kunsthistoriches Museum, Vienna, visit

From 01/01/2016 to 31/12/2019

At 1.9 km

The great palm house in the Schönbrunn Palace park, visit

From 01/01/2010 to 31/12/2019

At 5.9 km

Schloss Schönbrunn, visit

From 01/01/2018 to 31/12/2019

At 6.1 km

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with a king-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Biedermeier Suite

  • Max. number of persons: ‌4
  • Area: From 60
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,110 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,479 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.5/5

Kay W. Families - 07/07/2019 AccorHotels certified review

Excellent as always, I just wish you had rooms with just a shower in as I have mobility problems and find it difficult in climbing in an out of the bath for a shower. I did ask prior on one of the emails I got from Mercure asking about any requests but no response. This is only a small issue and wouldn't stop me from staying here again. It is so handy to visit my daughter as she lives 500yards away from hotel.

Dear Kay W., thank you for your review and feedback. I am very pleased that you felt comfortable with us. If you have any questions, please do not hesitate to contact us (H5…). We would be very happy to see you again. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Charming, quiet hotel with boutique feel

TripAdvisor rating 4.0/5

skierdude000 Friends getaway - 07/07/2019 TripAdvisor review

I stayed for three nights and really enjoyed it. The staff were fantastic and the whole place was very charming, with a walkway full of small shops and eateries right next to it, and a garden in the back. Two blocks away from the wein mitte station which has several subways as well as long distance trains. Sauna was excellent. Would love to stay there again!

Dear skierdude000, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

very good hotel

TripAdvisor rating 4.0/5

Journey10838256171 Couples - 07/07/2019 TripAdvisor review

This is very good hotel in a good and quiet location (in a city this is a real bonus). The property is well kept and maintained. the room and public areas were spotlessly clean. The hotel is 10 minute walk from the main rail station, that connects to the airport in 16 minutes. The old centre is a 20 minute walk.

Dear Journey10838256171, thank you for your rating and your great feedback. I am very pleased that you have felt comfortable with us. We would be very happy to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good

Customer review rating 4.5/5

Anonymous Business - 04/07/2019 AccorHotels certified review

I choose to stay at this hotel, due to my prevous good experience, very convenient stay, clean room, proffesional staff, excellent location.

Dear Mrs L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mr.

Customer review rating 4.5/5

Kostadin Business - 03/07/2019 AccorHotels certified review

Overall good experience, as previous time. Only the shower in the bath was situated so low, so it was almost impossible to use it (Roof over the shower is very low in room 332). It can be used only by kids.

Dear Mr K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very uncomfortable room

Customer review rating 4.5/5

Anonymous Business - 03/07/2019 AccorHotels certified review

There is no way to take a shower. Not so clean towels. The A/C was not strong enough and smells bad.

Dear Daniel A., thank you for your evaluation and feedback. Your well-being and satisfaction are very important to us. For this reason, you are welcome to inform us at any time during your stay if anything is not to your satisfaction. This is the only way we can react and find a solution for you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great stay

Customer review rating 4.5/5

Charlie Couples - 01/07/2019 AccorHotels certified review

Really nice hotel,all the staff we met were excellent and very helpful.The room was very good great design in a wine theme ,we really enjoyed the outside seating of your bar,we never had a chance to try your restaurant but will try next time we are in Vienna.many thanks

Dear Charles W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great location, nice staff

Customer review rating 4.5/5

John Business - 30/06/2019 AccorHotels certified review

Good hotel well located, with nice staff, but somewhat overpriced compared to earlier stays

Dear Mr B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great hotel, good location

Customer review rating 4.5/5

Anne Couples - 27/06/2019 AccorHotels certified review

We loved the hotel and room decoration. Room comfortable, helpful staff

Dear Mrs B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

nice cozy rooms but a bit too small

Customer review rating 4.5/5

Alin Business - 26/06/2019 AccorHotels certified review

nice location of the hotel, very close to city center where is St. Stephan cathedral, but a bit to small rooms. However, I use the room only for sleeping. very low level of noise, so you can get a good sleep.

Dear Mr J., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Great location. Comfortable

Customer review rating 4.5/5

Arupkumar B. Couples - 25/06/2019 AccorHotels certified review

The location was very convenient. Walking distance from almost everything a visitor to Vienna may wan to see. Rooms were very comfortable and the service correct and efficient.

Dear Mr b., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

it was ok.

Customer review rating 4.5/5

Pavle Families - 24/06/2019 AccorHotels certified review

dear Accor team, stay was ok. donk take this as critics, I will write things that you should improve. room was clean. on check in, service could be better. I arrived on Friday afternoon so maybe was change of shifts, but I had feeling that I was annoying lady on reception. on my question about my loyalty card, she said that she don't have information and don't know does it apply as I had special price.(I had special price, thank you for that) and person who knows that will come back on Monday morning. I was leaving on Sunday. also on breakfast, all juices and smoothies that you have homemade was old and you could felt acid. rest was ok. we were in bar and restaurant on Saturday and my feeling was that you miss personal to handle people. BR, Pavle

Dear Pavle M., Thank you for your evaluation and feedback about your stay. I immediately forwarded your feedback on the check-in to our Rooms Division Manager. If you have any further questions, please feel free to contact us (H5…). I immediately forwarded your breakfast and restaurant feedback to our F&B Manager to check it. I would look forward to seeing you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent Service

Customer review rating 4.5/5

Mark W. Couples - 23/06/2019 AccorHotels certified review

Front desk staff were lovely, room was large and clean. Location was great, walking distance to the ‘Old Town’

Dear Mr W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Lovely

Customer review rating 4.5/5

N/a Couples - 22/06/2019 AccorHotels certified review

Friendly and elegant.

Dear Jennifer M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Delightful cobbled passageway, comfortable beds .

Customer review rating 4.5/5

Gina Families - 21/06/2019 AccorHotels certified review

Very happy , I would recommend if you are looking for traditional style hotel.

Dear Gina P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Should be better

Customer review rating 4.5/5

Angelo G. V. Business - 20/06/2019 AccorHotels certified review

Hotel should be cleaner, especially in the common areas. Room run out of shower gel on day 1 (of 3). No replacement. Had to ask reception. I was given a shower gel kit. Staff was just barely correct. My experience with Accor Hotels is of nice and welcoming staff.

Dear Angelo Guerra V., thank you for your review and feedback. I can assure you that cleanliness and hygiene are paramount in all areas of the house. I apologize for the inconvenience with the shower gel. We would be delighted to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Good location, enjoyable visit

Customer review rating 4.5/5

Chris N. Business - 20/06/2019 AccorHotels certified review

Very friendly and helpful staff with good facilities in a great location.

Dear Chris N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Not in line with Accor Hotel standards

TripAdvisor rating 4.0/5

angel0gv Business - 20/06/2019 TripAdvisor review

Hotel should be cleaner, especially common areas. Run out of shower gel on day 1 (of 3). No replacement. Staff was just correct, no more. The staff in Accor Hotels is usually nice & pleasant, which is much more appreciated.

Dear angel0gv, thank you for your review and feedback. I can assure you that cleanliness and hygiene are very important to us in all areas. I immediately forwarded your feedback to our housekeeping manager. We would be very happy to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Beautiful hotel in town

Customer review rating 4.5/5

Yang C. Couples - 18/06/2019 AccorHotels certified review

It is a beautiful hotel in Vienna but there is a small problem for breakfast in room! I filled out the breakfast card and followed the info to call 2424 which should be someone answered but it is not worked at all. Then I called front desk about this and she asked me to bring down the card to the restaurant and they will arrange ! I still don’t understand why should I go down instead of someone collet from my door. I mean,Why brother? If the helping line is not working at all, I suggest you to remove from the breakfast card and give correct information!

Dear Yang c., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I apologize for the inconvenience with the breakfast menu card. Of course, this is not our standard. We will discuss this in our next team meeting so that we can immediately optimize the process. I would be very pleased to welcome you back. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pleasant stay in city centre

Customer review rating 4.5/5

Esa V. Business - 16/06/2019 AccorHotels certified review

Lot of attention paid to guest comfort. Reasonable price/value

Dear Esa V., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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