Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,450 reviews

Mercure Grand Hotel Biedermeier Wien - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel Garage

  • Sauna & Fitness free of charge

  • Two restaurants international & traditional

  • Green terrace

  • Biedermeier Alley with shops

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,450 reviews

TripAdvisor Rating  4.0/5  1,735 reviews

Good Hotel on a Convenient Location

Customer review rating 4.5/5

Giulio Couples - Confirmed reviews ALL

Good hotel in a very convenient location. Furniture are a bit dated but it's the hotel signature overall. Good breakfast

everything well

Customer review rating 5.0/5

Mathias J. Couples - Confirmed reviews ALL

nice location, service and guest attention

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Mähder Guest Relation

Definitely recommend

TripAdvisor rating 5.0/5

Katie A Couples - TripAdvisor review

Stayed here celebrating our anniversary with a trip to Vienna, the hotel was so kind to put some chocolates in our room to wish us a happy anniversary, the staff were very kind and helpful and gave us a list of recommendations and the reception seems to be open 24 hours, the rooms were clean and comfortable with all usual amenities we had no complaints, the location is also great as it’s a few minutes walk from the nearest train station which can bring you everywhere, would highly recommend

Well Located

Customer review rating 3.5/5

Nikolay Business - Confirmed reviews ALL

The bed in my room was not so tiny but it was stuck between two walls and had this claustrophobic feeling. The door had some closing problem, so the first night I slept with a door not fully closed. I realised this when I was leaving the room on the next day. So I had to shut the door hard in order to close it.

Dear Nikolay D., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philipp Mähder Guest Relation

Amazing breakfast and comfy beds

Customer review rating 3.5/5

Julie A. H. Families - Confirmed reviews ALL

It was great apart from the pillows. Also I asked for a room in a quiet location and got given a room by the main road. So had to waste my time moving rooms the next day. Then got woken up by the Maids banging on my door at eight o'clock in the morning.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Mähder Guest Relation

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Other web-users rate our hotel

  • 1,217 reviews 9.6/10 Location
  • 1,318 reviews 6.1/10 Room
  • 1,062 reviews 8.5/10 Service
  • 25 reviews 7.3/10 WiFi
  • 758 reviews 8.6/10 Breakfast
  • 416 reviews 7/10 Cleanliness
  • 291 reviews 4.8/10 Amenities
  • 48 reviews 8.8/10 Bar

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