Hotel - Mercure Hotel Trier Porta Nigra
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Mercure Hotel

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1 
54292  TRIER
GERMANY

792 reviews
TripAdvisor Rating Based on 792 reviews
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7.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Air Conditioning
  • FRANKFURT HAHN
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying, Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Football (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as doour hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.

  • 106 rooms
  • 106 non-smoking rooms
  • 2 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,205 reviews

Our guest reviews for Mercure Hotel Trier Porta Nigra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 792 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 23/07/2017
« Romans in Trier »

This hotel was PERFECT for our stay in Trier. It is conveniently located right across from the Porta Negra and right at the pedestrian zone. It's lovely and comfortable. Perfect location to go back to for a quick change of clothes or nap.

AccorHotels certified review
Pattama K. Friends - 19/07/2017
« Great location »

The best thing about the hotel is location. The room has a fantastic view of Porta Nigra. The condition is quite old fashion and has no fridge which I find rather odd. The single bed is also very small, even for a small person will find it too small. Breakfast is good.

AccorHotels certified review
Claire E. Couples - 07/07/2017
« Great location  »

Easy check in, great room, comfortable bed.No noise, black out curtains didn't quite work as too small-only complaint. Didn't try breakfast, felt €16 each when I'm veggie is a bit much. Kindly held our luggage when we checked out. Could have provided some complimentary water- didn't get the usual welcome drink on arrival.

AccorHotels certified review
Reinhard S. Couples - 05/07/2017
« we had an enjoyable time at the hotel »

very nice atmosphere, friendly staff, a spacious room, clean and comfortable, good and safe parking the buffet breakfast was one of the best we ever had, choices of loose leaf tea (what we never had before), friendly and helpful service staff

AccorHotels certified review
Richard S. Couples - 04/07/2017
« Lovely, well situated hotel for main tourist sites. »

Pleasant staff and clean and comfortable hotel. Reception staff very welcoming. Easy parking in adjacent hotel car park but lift access only to first floor. Being on second floor meant we had to carry our cases up and down two flights of stairs. - not mentioned on booking website. Quiet despite central location and open air evening concerts across the road. Bistro service very good with cheerful and efficient staff and good, reasonably priced food and drinks.

AccorHotels certified review
James W. Friends - 01/07/2017
« Very good value for money in Trier. »

Excellent

AccorHotels certified review
Lucia Solo - 30/06/2017
« Perfect  »

The room was perfect, clean and comfortable (due to airco whereas outsite temperature was over 35 degrees, possiblity to make a cup of tea and TV near to the bed). The welcome diner however was very poor: nearly frozen carpaccio without taste, some rice and a standard desert.

AccorHotels certified review
Marc V. G. Business - 24/06/2017

OLd Mercure hotel, in the line of all other hotels. Rooms and bathroom are more as ok. Only, breakfast is simple. Coffee is maked in a very big coffemachine. Looks more the quality for cantines, not for a 4 star hotel. I sleep already more than 10 times in this hotel..... always again, I constate THat all workmembers speaks only German...... Even more, Nobody does any effort to talk a other languages.

AccorHotels certified review
Mffc Solo - 19/06/2017
« I was very satisfied with my experience in the hotel and the breakfast was excellent. »

Satisfying.

TripAdvisor review
Couples - 19/06/2017
« Amazing Location! »

We had a beautiful view of the Porta Nigra! If you want to see Roman Ruins, this is the place to go and the hotel at which to stay! We loved it! The hotel location was so convenient, and the staff was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, thank you for taking the time to tell us about your experience. It´s great to hear that you had a wonderful stay. We look forward to welcome you soon in our house again. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

AccorHotels certified review
Bronwyn Couples - 14/06/2017
« I never really got over the paper cups for coffee in the room. Seriously? Are we compete I get with Starbaucks »

We arrived early on hot day to basically Be told to come back at 3. I can't see why they couldn't have phoned housekeeping and given us a time. It's thoughtful little gestures like this that make the difference. There seemed not to be enough staff as we arrived back one day to find our room hadn't been cleaned but we weren't prepared to go out again while it was done.

AccorHotels certified review
J R. Families - 06/06/2017
« Well appointed, comfortable hotel that is well situated.  »

Polite, well trained staff that made our stay most enjoyable. The hotel enjoys an enviable location making it most convenient. Rooms were light and airy, particularly the restaurant where we enjoyed an excellent breakfast each day. Bedrooms were well appointed and most comfortable. Our only minor complaint was that the bath had no glass shower screen so we were unable to have a shower.

AccorHotels certified review
Anonymous Couples - 03/06/2017
« It was very nice ,clean and good food »

Super, high quality!

AccorHotels certified review
Ellen P. Couples - 03/06/2017
« We loved it! »

The staff was great. The room was fabulous. Loved the view. Location couldn't be better. What can I say, we had a great stay.

TripAdvisor review
Family - 31/05/2017
« NinaTrier Visit »

Visited Trier on many occasions but first time in this hotel. Overall very good but despite having 2 superior rooms they were both ready for some general refurbishment. Staff were excellent and location perfect for both city and surrounding area exploring

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Your Team from the Mercure Hotel Trier Porta Nigra

TripAdvisor review
Couples - 29/05/2017
« Delayed check-in »

The hotel itself is located ideally for touring the city centre, as it sits just across the street of Porta Nigra and the main pedestrian area of the town. We arrived early knowing that it was unlikely to check-in, but completed the in-processing before twelve and agreed to be back at three when the room supposedly is available. Surprise it was not. Good planning skills.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Trier Porta Nigra. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your Team from The Mercure Hotel Trier Porta Nigra

TripAdvisor review
alexanderd196 Solo travel - 29/05/2017
« Fantastic Location »

The hotel has good location, with parking facilities, right in the centre of town. The only drawback is that there is only one lift (elevator) going to the basement (carpark) so you might be obliged to change lifts in the lobby. In general, go

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the positive review on TripAdvisor.com. It is nice to read that you had a nice stay. We would be very happy to welcome you again soon! Your Team from the Mercure Hotel Trier Porta Nigra

AccorHotels certified review
Anonymous Couples - 20/05/2017
« Comfortable and restful. »

It was a stay with a perfect view of Porta Negra. The room was comfortable and the staff attentive. Breakfast was excellent with a good choice of produce.

AccorHotels certified review
Anonymous Couples - 18/05/2017
« Guests for over 20 years.Always enjoy our stay. »

We love Trier and the Mosel(and its wine).We always feel at home in the hotel. A couple of small points - - older people need extra light to read etc.It would be nice to have an extra light eg a floor-standing lamp,in the room, - the one evening we wanted to have a meal in the bar - the nice corner with high tables and bar stools - you have reserved the whole area for a group:that was disappointing. Overall,happy with our stay - your staff are always very helpful and tolerate our attempts to communicate in German!

AccorHotels certified review
Anonymous Solo - 15/05/2017
« ms margaret murray »

v happy. hotel gave me the type of room i requested although they did not have to do this. ( i booked standard room but asked if possible and if free could they give me view onto porta negra. thhis they did) reception extremly helpful. reservation likewise v pleasant to deal with. my one criticism. duvet covers changed . on one accasion the cleas cover unforunatelu y still had a blood stain which the laundry had not removed. although=laundered and ironed it was more than unpleasant to see it .. I AM SURPRIZED THAN BEDROOM STAFF actually used this piece of lined. however it was a double bed . i just changed the duvets and did not use it. Fortunately for me but regretfully for the hotel it was my first experience of such..

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