Hotel - Mercure Hotel Trier Porta Nigra
Mercure Hotel Mercure Hotel

Mercure Hotel Trier Porta Nigra

4.0/5 950 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as doour hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.

  • 106 rooms
  • 100% non-smoking hotel
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,873 reviews

Our guest reviews for Mercure Hotel Trier Porta Nigra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 950 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Richard T. Couples - 06/11/2018 AccorHotels certified review
« A trip back to the 70s »

The basic nuts and bolts of this hotel are fine. We had a nice enough room with a great view over the Porta. It just feels that a hotel in such a prime spot should have been redecorated since the 70s. It's terribly dated and the lobby (which seems to have been given some attention) is a car crash of decor. I would seriously spend some money on this hotel and put the rates up by 50%.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., I am very sorry that we failed to meet your expectations and if something went wrong. Please accept my apologies for any inconveniences caused. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. We would be honored to welcome you again at Mercure Hotel Trier Porta Nigra . Best regards, Anja Ahnen General Manager

Mr.r.pawalk Couples - 01/11/2018 AccorHotels certified review
« Mr. Ryszard P. »

As usual we had a good stay at the hotel. Initially there was a problem with our room but this was sorted out by moving us to another room and the member of reception staff Claudia was very, very helpful understanding and efficient in doing this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for staying again with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the positive review and the great remarks on the staff at the reception. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Anja Ahnen General Manager

Renate Solo - 05/10/2018 AccorHotels certified review
« Beautiful room »

Beautiful big room. Nice greeting at reception. Unfortunately 1 bed was full of dust mites or something. I went red and itchy all over. Second bed was better. I used a towel over the cushions. I really thought it was unnecessary to have the heater on but I had a window so it was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., I would like to offer my sincere apologies for the problems regarding the bed and the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Anja Ahnen General Manager

David D. A. Couples - 02/10/2018 AccorHotels certified review
« Mr De A. »

Short 3 day break

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. De A., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Anja Ahnen General Manager

Mr J. M. Couples - 27/09/2018 AccorHotels certified review
« Lovely hotel with beautiful views »

Lovely friendly Reception staff, comfy large rooms with soft beds and a fabulous view. Can’t recommend this hotel highly enough. Pity all Mercure hotels are not as good as this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Dorinel V. Couples - 18/09/2018 AccorHotels certified review
« A plesant stay over my expectation. »

Impressive cleanliness, excellent location and good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Sigrid Couples - 15/09/2018 AccorHotels certified review
« Stayed several times and always like to come back »

This nice hotel is situated directly opposite the Porta Nigra and pedestrian part of old Trier. Everything is clean. bright and spacious and staff friendly. Good breakfast choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Steve Couples - 15/09/2018 AccorHotels certified review
« Historic view from our room window »

All of the staff were very helpful particularly with the storage of our cycles. Ideal location for exploring the very historic city. Very atmospheric view of the porta negra at night particularly with the roman soldier taking tours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Tim Families - 29/08/2018 AccorHotels certified review
« Great view »

Very good and great view plus handy parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your team from the Mercure Hotel Trier Porta Nigra

Family - 27/08/2018 TripAdvisor review
« Very good - great view! »

Hotel room right opposite the Porta Nigra so very central. Great view. Handy car park which is very helpful. Friendly staff. Clean room. Only stayed the night but everything fine. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your friendly message. It´s gret to read that you will come back for your next visit. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

Clare Couples - 25/08/2018 AccorHotels certified review
« Good location, breakfast expensive. »

The location is ideal. The hotel was quite expensive. When we were told €16 EACH for breakfast we went elsewhere. That is a ridiculous price. Concierge friendly. Room and ensure clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare F., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will discuss your comments regarding the breakfast and the room rates internally. Thank you again for sharing your experience. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Allan Couples - 22/08/2018 AccorHotels certified review
« Short stay holiday in lovely Trier »

Really large room immaculately clean and comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Couples - 20/08/2018 TripAdvisor review
« Good location »

First impression the receptionist was a bit blunt or direct but that was probablly the only downside to our visit. The room was clean an very large and covered every thing you might require in an hotel room and bathroom. Cross the road an your in the town centre what more could you ask.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Your Team from the Mercure Hotel Trier Porta Nigra

Barbara D. Couples - 17/08/2018 AccorHotels certified review
« in all a very satisfactory stay »

competent receptionist, well trained restaurant and bar staff, rooms clean and inviting looking, a room with a view of the Porta Nigra was very much appreciated and enhanced the positive experience lodging at this Mercury hotel with the town of Trier's major shopping-and sightseeing area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Ben Couples - 16/08/2018 AccorHotels certified review
« The location was convenient for walking around the city and not feeling constrained. Proximity to the Porta Nigra was amazing. »

I encountered a problem while booking, but it was handled smoothly by the staff and worked out with minimal stress. Late-night check-in was smooth and easy. I loved the ease with which I could access the pedestrian areas of downtown. Proximity to the Porta Nigra made it easy to venture out without concern for whether the cellphone would run out of battery, because it would always be easy to just navigate back to that landmark even without a map.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Chuck B. Couples - 16/08/2018 AccorHotels certified review
« Weekend in Augusta Treverorum (Trier) »

Reception was very friendly and quick, room was well appointed, clean and overall very nice. Breakfast rates very high for content, quality and service. Parking was a bit of a challange, but as the entire town was FULL of tourists I can’t find any fault here. Had a great experience visiting Trier, and your hotel only made it better with its convenient location and wonderful bar. We will be back, thanks much for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles B., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Joyce Solo - 15/08/2018 AccorHotels certified review

I got a room upgrade without having to ask, so the experience was really nice. Pleasant staff, good wifi, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Couples - 05/07/2018 TripAdvisor review
« Personell very unfriendly »

The most unfriendly personel I have ever met. Really unpolite. Rooms very old in style. I never met such a bad personal in all my staying anywhere. I wished I would have taken another hotel. Especially the night receptionist was horrible (we arrive at 10 pm)!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, thank you for your feedback. We deeply regret that you had to do this experience in our house. This is absolutely not our standard. With the affected employees was already spoken that such a situation does not happen again. We apologize for the inconvenience. Best regards from Trier Your team from the Mercure Hotel Trier Porta Nigra

Dawn J. Couples - 18/06/2018 AccorHotels certified review
« Perfect stay in Trier »

The location of the hotel is perfect for visiting Trier,just overlooking the Porta Nigra and close to train station and shops.Staff were so helpful and nothing was too much bother.We had a privilege room facing the Porta Nigra with all amenities you would desire.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Friends getaway - 24/05/2018 TripAdvisor review
« Good location »

Nice hotel in a good location about 5 mins walk to the center of town and lots of restaurants. The rooms are clean and tidy our room was a bit outdated but fine just the same. Staff in hotel very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your short review. Itßs great to read that you are convinced by our staff. We look forward to welcome you soon again. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

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