Hotel - Mercure Hotel Trier Porta Nigra
Mercure Hotel Mercure Hotel

Mercure Hotel Trier Porta Nigra

4.0/5 920 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • FRANKFURT HAHN (Paying)
    • LUXEMBOURG AIRPORT (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Football (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as doour hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.

  • 106 rooms
  • 100% non-smoking hotel
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,666 reviews

Our guest reviews for Mercure Hotel Trier Porta Nigra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 920 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 05/07/2018 TripAdvisor review
« Personell very unfriendly »

The most unfriendly personel I have ever met. Really unpolite. Rooms very old in style. I never met such a bad personal in all my staying anywhere. I wished I would have taken another hotel. Especially the night receptionist was horrible (we arrive at 10 pm)!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, thank you for your feedback. We deeply regret that you had to do this experience in our house. This is absolutely not our standard. With the affected employees was already spoken that such a situation does not happen again. We apologize for the inconvenience. Best regards from Trier Your team from the Mercure Hotel Trier Porta Nigra

Dawn J. Couples - 18/06/2018 AccorHotels certified review
« Perfect stay in Trier »

The location of the hotel is perfect for visiting Trier,just overlooking the Porta Nigra and close to train station and shops.Staff were so helpful and nothing was too much bother.We had a privilege room facing the Porta Nigra with all amenities you would desire.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Friends getaway - 24/05/2018 TripAdvisor review
« Good location »

Nice hotel in a good location about 5 mins walk to the center of town and lots of restaurants. The rooms are clean and tidy our room was a bit outdated but fine just the same. Staff in hotel very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your short review. Itßs great to read that you are convinced by our staff. We look forward to welcome you soon again. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

Philip &. J. Couples - 23/05/2018 AccorHotels certified review
« Comfortable and lovely view of the Porta Nigra »

Pleasant stay with helpful staff. Well situated with easy access to Trier. Safe and secure parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

No N. Couples - 22/05/2018 AccorHotels certified review
« Excellent as our visits in the past »

Stayed in room with view of the Porta Nigra as our visits in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Udo M., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Nick C. Friends - 13/05/2018 AccorHotels certified review
« Good location and view from restaurant »

Here should be the best hotel in Trier, all things are good and worth to spend few days here.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Kangwook K. Business - 11/05/2018 AccorHotels certified review
« good location, good breakfast »

good location, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Couples - 05/05/2018 TripAdvisor review
« Nice stay at the Mercure Hotel Trier Porta Nigra »

We had a very good experience with our staying at the Mercure Hotel Trier Porta Nigra. The hotel is easy to reach by car and there is a parking available. From there everything in the city is reachable on walking distance. Staf in the hotel is very friendly en willing to help. Rooms are spacious, very well equiped and clean. Breakfast is very good and served in a spacious and beautifull restaurant with a view on the Porta Nigra

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, thank you for the great review. We already forwarded your comments to our team. We look forward to welcome you again soon. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

Peter Couples - 03/05/2018 AccorHotels certified review
« nice stay with very freindly staff. »

Nice large room with air con , tea making ect. For a 4 star hotel the paper cups supplied instead of proper cups was not very good. The wifi had to be re connected every day and kept dropping out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! Your comments regarding the paper cups and the Wifi we already forwarded. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Anonymous Couples - 01/05/2018 AccorHotels certified review
« Nice stay »

This is a older but well maintained hotel. The reception is very well prepared and even remembered me that I was there two years ago. The rooms are nice and also well maintained, pity that the heating and airco is hard to adjust. but on nights you can easily open your window and you will not get bothered with street noise. The bar is again very nice and good working staff, you are not allowed to get your drink yourself they bring it to you. This is a nice experience. When we stay in Trier we always take this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for the great and detailed review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Jean G. Couples - 19/04/2018 AccorHotels certified review
« Short stay in Trier »

AS usual, friendly and well organised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Solo travel - 09/04/2018 TripAdvisor review
« Stay@Porta NIgra »

Excellent location in front of the Porta Nigra and extremely close to the city Center. Nice rooms with full of space and facilities. Parking available at the hotel. Friendly personnel. Shower temperature a bit difficult to control.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, thank you for your review. Great to read, that you enjoyed your stay with us. We forwarded your comments regarding the shower to our technical department. We look forward to welcome you soon again. Kind regards Your team from Mercure Hotel Trier Porta Nigra

Geraldine A. Couples - 20/03/2018 AccorHotels certified review
« Great place to stay in Trier »

What a wonderful view of Porta Nigra during our breakfast at this Mercure. We had a nice dinner at the Bistro and slept well on our first night after a long flightfrom Seattle...everything we needed and good customer service from the front desk and Bistro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

S. Families - 12/03/2018 AccorHotels certified review
« Great location, friendly staff, exceptional room »

The Mercure Hotel at Porta Nigra was the absolute best hotel for our stay. The hotel was easy to find, with great parking on site. As soon as we walked in, we were greeted by friendly and helpful staff. The room was even better than we had expected, and the view could not be beat. We had dinner and drinks in the hotel our first night, and the food was great! For exploring Trier, the hotel is within walking distance of most all of the main attractions. I would highly recommend this hotel to anyone wishing to spend a night or two in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott S., we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Willem Families - 07/03/2018 AccorHotels certified review
« great! »

Very customer friendly people at reception, breakfast area and the bar. Top location You can't beat the view from the restaurant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willem G., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Anonymous Business - 22/02/2018 AccorHotels certified review
« Very nice. »

Very nice. Only shower in my room was not adjustable: or very sick (no water pressure), or very hot, or very cold. Also there was no fridge in my room. Why? It was before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We apologize for the problems with the shower; we have already forwarded it to our technical department. Since this year we only have a minibar in the Superior and Privilege rooms. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Solo travel - 15/02/2018 TripAdvisor review
« Wonderful place! »

Perfectly located across from the Porta Nigra, it filled up with 5th floor window with a tremendous view. The room was not flashy but was perfect. A comfortable bed where I slept better than any other stay in Europe. The front desk staff was wonderful and very helpful in navigating me through the city. Highly recommended and way underpriced.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Team from the Mercure Hotel Trier Porta Nigra

Elisabeth S. Families - 07/02/2018 AccorHotels certified review
« Staring at the Porta Nigra... »

We knew Trier was an old Roman city, but we did not expect something as impressive as the Porta Nigra and the remaining other Roman buildings. The Museum was fabulous, and the different churches and basilicae were well worth visiting. Having a room with a splendid view on the Porta Nigra, made this a visit we shall not easily forget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Ian Business - 23/01/2018 AccorHotels certified review
« A pleasure to return »

A pleasure to come back this hotel. With a direct view into the old town and friendly staff it almost makes a business trip feel like a holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Couples - 09/01/2018 TripAdvisor review
« Excellent room and view »

Upgraded to a room overlooking Porta Nigra - fabulous view. Lovely room with very nice coffee facilities. Breakfast very good, nice bar friendly service. Secure parking under the hotel very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your great review. We are pleased that we were able to convince you with the upgrade and the view to the Porta Nigra. We look forward to welcoming you again soon. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

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