Hotel - Mercure Hotel Trier Porta Nigra
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1 
54292  TRIER
GERMANY

818 reviews
TripAdvisor Rating Based on 818 reviews
See rates
Best price guarantee
From
From 85.00 EUR Non member rate
From 85.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Air Conditioning
  • FRANKFURT HAHN
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying, Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Football (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as doour hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.

  • 106 rooms
  • 106 non-smoking rooms
  • 2 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,301 reviews

Our guest reviews for Mercure Hotel Trier Porta Nigra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 818 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 15/09/2017
« amazing location and friendly staff »

Big thank you to the Mercure Trier. I visit a lot of hotel and this one stood out. Firstly the hotel staff were helpful and efficient. I arrived at 945 at night as my train was delayed and they kept the restaurant open till I finished even though I offered to take the food to my room. I needed a wake up call, an iron early morning and then a taxi to get to the station, I was all organised like clockwork in the morning. The rooms overlook the Porta Nigra and this is as central to the city of Trier as you can get. great location and with service to back it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for your amazing feedback. We are very pleased that you have felt well and enjoyed your stay. We are looking forward to welcoming you back soon. Kind regards Your Team from Mercure Hote Trier Porta Nigra

TripAdvisor review
Tigernlv Family - 09/09/2017
« NO AC notified hotel at checkout No Big Deal »

Everything about this hotel was perfect location, view from the room, the room itself...,but AC didn't work the night we stayed there and when we notified the hotel at checkout it was like "Sorry about that" no big deal.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Trier Porta Nigra. We are sorry that some of your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Your Team from the Mercure Hotel Trier Porta Nigra

AccorHotels certified review
John C. Business - 29/08/2017
« Room with a view »

Great room, perfect view, great facilities. very enjoyable weekend.

AccorHotels certified review
Johan Couples - 22/08/2017
« Convenient and nice location. Not mercure standard as I used to have but satisfied for this 1 night stay »

Locarion is perfecr. Hotel and elevators looks old fashioned but were clean and beds were good. A bit paint would already makr a differene (eg. Furniture from the bar) Reception and staff was friendly but could make you feel more welcome. No fridge in the room amd referring to vendor machine via picture and also advertisement in bathroom for lunch meal looks very cheap. Not 4 star level.

AccorHotels certified review
Peter D. Families - 22/08/2017
« good »

Was last year nearly same time with you and wrote you my disappointing about your breakfast. This time very good improvement: Tricky concrete work to come to restaurant. Rooms very good, improved and good breakfast, now 4 * like. Planning to come during Christmas time again Helga and Peter D.

AccorHotels certified review
Harry B. Couples - 16/08/2017
« Nice friendly staff clean room excellent breakfast »

Nice restful stay

AccorHotels certified review
Judy W. Solo - 12/08/2017
« efficient and wonderful location »

comfortable room, easy check in, pleasant staff, great location

AccorHotels certified review
Anonymous Couples - 27/07/2017
« pleasant stay with excellent breakfast »

The room was well groomed with a magnificent view on the porta nigra. Public parking in the back was very handy. Personnel was friendly and quick in service. Breakfast was very good. Only negative side was the unclear instructions for airco. Did figure it out after several attemps and some patience.

AccorHotels certified review
N. L. D. Families - 26/07/2017
« Delightful to be close to the Porta Nigra and all the Trier historic sites! »

I appreciated the in-room coffee, the air conditioning and the room's spaciousness - very comfortable. We had a lovely lunch at the café downstairs too on one day.

TripAdvisor review
Family - 23/07/2017
« Romans in Trier »

This hotel was PERFECT for our stay in Trier. It is conveniently located right across from the Porta Negra and right at the pedestrian zone. It's lovely and comfortable. Perfect location to go back to for a quick change of clothes or nap.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Your Team from the Mercure Hotel Trier Porta Nigra

AccorHotels certified review
Pattama K. Friends - 19/07/2017
« Great location »

The best thing about the hotel is location. The room has a fantastic view of Porta Nigra. The condition is quite old fashion and has no fridge which I find rather odd. The single bed is also very small, even for a small person will find it too small. Breakfast is good.

AccorHotels certified review
Claire E. Couples - 07/07/2017
« Great location »

Easy check in, great room, comfortable bed.No noise, black out curtains didn't quite work as too small-only complaint. Didn't try breakfast, felt €16 each when I'm veggie is a bit much. Kindly held our luggage when we checked out. Could have provided some complimentary water- didn't get the usual welcome drink on arrival.

AccorHotels certified review
Reinhard S. Couples - 05/07/2017
« we had an enjoyable time at the hotel »

very nice atmosphere, friendly staff, a spacious room, clean and comfortable, good and safe parking the buffet breakfast was one of the best we ever had, choices of loose leaf tea (what we never had before), friendly and helpful service staff

AccorHotels certified review
Richard S. Couples - 04/07/2017
« Lovely, well situated hotel for main tourist sites. »

Pleasant staff and clean and comfortable hotel. Reception staff very welcoming. Easy parking in adjacent hotel car park but lift access only to first floor. Being on second floor meant we had to carry our cases up and down two flights of stairs. - not mentioned on booking website. Quiet despite central location and open air evening concerts across the road. Bistro service very good with cheerful and efficient staff and good, reasonably priced food and drinks.

AccorHotels certified review
James W. Friends - 01/07/2017
« Very good value for money in Trier. »

Excellent

AccorHotels certified review
Lucia Solo - 30/06/2017
« Perfect »

The room was perfect, clean and comfortable (due to airco whereas outsite temperature was over 35 degrees, possiblity to make a cup of tea and TV near to the bed). The welcome diner however was very poor: nearly frozen carpaccio without taste, some rice and a standard desert.

AccorHotels certified review
Marc V. G. Business - 24/06/2017

OLd Mercure hotel, in the line of all other hotels. Rooms and bathroom are more as ok. Only, breakfast is simple. Coffee is maked in a very big coffemachine. Looks more the quality for cantines, not for a 4 star hotel. I sleep already more than 10 times in this hotel..... always again, I constate THat all workmembers speaks only German...... Even more, Nobody does any effort to talk a other languages.

AccorHotels certified review
Mffc Solo - 19/06/2017
« I was very satisfied with my experience in the hotel and the breakfast was excellent. »

Satisfying.

TripAdvisor review
Couples - 19/06/2017
« Amazing Location! »

We had a beautiful view of the Porta Nigra! If you want to see Roman Ruins, this is the place to go and the hotel at which to stay! We loved it! The hotel location was so convenient, and the staff was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, thank you for taking the time to tell us about your experience. It´s great to hear that you had a wonderful stay. We look forward to welcome you soon in our house again. Kind regards Your Team from Mercure Hotel Trier Porta Nigra

AccorHotels certified review
Bronwyn Couples - 14/06/2017
« I never really got over the paper cups for coffee in the room. Seriously? Are we compete I get with Starbaucks »

We arrived early on hot day to basically Be told to come back at 3. I can't see why they couldn't have phoned housekeeping and given us a time. It's thoughtful little gestures like this that make the difference. There seemed not to be enough staff as we arrived back one day to find our room hadn't been cleaned but we weren't prepared to go out again while it was done.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 85.00 EUR Non member rate
From 85.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 710 m ibis Styles Trier
ibis Styles Trier Hotel
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TRIER
See rates