Mercure Salzburg Central 4 stars

TripAdvisor rating 4.0/5 1,107 reviews
Mercure Salzburg Central
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Hotel extras

  • 139 generously sized rooms

  • Free Internet access throughout the hotel

  • Only 15 minutes' walk to the sights of Salzburg

  • 2 saunas and a small fitness studio in the hotel

  • Public transport links just a minute's walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Self service business centre

Hotel location

Mercure Salzburg Central

Sterneckstrasse 20
5020
salzburg
austria

Tel: +436628820310

Fax: (+43)662/8820319

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    MUENCHEN AIRPORT At 170km / 105.64 miles

  • By plane

    SALZBURG AIRPORT At 8km / 4.97 miles

  • By car

    SALZBURG NORD At 2km / 1.24 miles

  • By train

    SALZBURG At 1km / 0.62 miles

GPS :47.808666, 13.053625

Currently, close to our hotel

Mozart Family Home, visit

From 01/01/2019 to 31/12/2019

At 982 m

Fairytale Exhibition, exhibition

From 21/10/2017 to 13/10/2019

At 1.4 km

Our accommodations

Choose the right type of room for your stay in our modern, non-smoking hotel. All rooms have been recently renovated and are equipped with air conditioning, a minibar and coffee and tea-making facilities.

Standard Twin Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double Room

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Double Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with Living and Sleeping Areas

  • Max. number of persons: x3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ATRIUM-BAR

Photo non contractuelle / Strictly non binding

At the end of a successful day, relax in our Atrium bar, while looking up at the starry skies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 235 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 144 people

Find out more
Mercure Salzburg Central Meeting Room

Our guest reviews for
Mercure Salzburg Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

853 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,107 reviews

Delicious breakfast

TripAdvisor rating 4.0/5

92priscillah Family - 20/05/2019 TripAdvisor review

The breakfast buffet was really good. The variety of fresh fruits, cheese and ham was great. Also there was a delicious smoked salmon! Even when there were too many people, the staff was kind and gentle replacing the dishes quickly.

All perfect

TripAdvisor rating 4.0/5

InitZero Family - 06/05/2019 TripAdvisor review

I had a chance to stay in the executive room with my family at the end of April 2019. The hotel is well situated - within the walking distance to the Old Town of Salzburg (alternatively 3-4 bus stops). It has an undeground parking, which we used durin our stay. Also there are few supermarkets and restaurants close to the hotel. The room itself was spacious, well equipped. The hotel staff was very helpful, always willing to solve our small issues quickly. Especially the receptionsts were very kind. Thank you. The breakfast was very tasty with a broad choice of dishes. The hotel has a little gym on the first floor. There are not so many training equipments there, but since we were the only using the gym, it was still ok.

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Well located and Great Hotel, with spacious and tastefully decorated room.

TripAdvisor rating 4.0/5

ADRENALINEGIRL2015 Family - 26/04/2019 TripAdvisor review

In all of my 10 years of staying at Hotels within this category, the Salzburg Centural has to be one of my favourites! Our spacious room was so tastefully decorated , the tribute to Mozart carpet a lovely touch too, the bathroom with italian shower was great and cleanliness was good. Most of the staff were friendly, particulary at check in, breakfast, the bar and switching on the sauna. My girls appreciated the small gym and used it every day during our 3 night stay,. ( small Towels and water are provided in the gym) you will need to bring down larger ones for the sauna. Breakfast was good and varied, hot & cold, waffle machine available, great waffles. Great coffee, syrups available, I loved adding a shot of caramel syrup to my café latte in the mornings! The only negative feedback would be to improve the pillows ! We hope to stay here again , simply loved this Hotel.

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Not pleased with the stay

TripAdvisor rating 4.0/5

Relax629468 Family - 24/04/2019 TripAdvisor review

The hotel is a an old hotel, requires some renovation. Air condition is not working well and you feel the dust smell, most probably it should be cleaned. Rooms are covered with carpet but since it is an old hotel you do not feel that the room is clean. Breakfast is average. I could not feel that this is part of an Accor group hotel. I have been in may Accor Hotels and I think this hotel was the worst.

thanks very much for a lovely break

TripAdvisor rating 4.0/5

titsontour Couples - 02/01/2019 TripAdvisor review

Thank you very much for giving us a lovely room and great breakfast everyday - hope our next trip to Liverpool Ibis will be as enjoyable. Mercure Salzburg Central well situated for travel round the city and also for accessing the airport on the number 2 bus would return anytime!

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Convenient location with good service

TripAdvisor rating 4.0/5

joachiml70 Couples - 16/12/2018 TripAdvisor review

The hotel is conveniently located close to the train station and within walking distance to the main attractions of Salzburg. The rooms are comfortable and the front office staff were always helpful to respond to our enquiries.

not so great

TripAdvisor rating 4.0/5

MarkGM1957 Solo travel - 28/11/2018 TripAdvisor review

well I escaped to Salzburg to hang out around the town in the evening. Wanted a taxi at about 7pm... Unbelievably the receptionist (who whas chatting on the phone) told me that the taxi company wasnt picking up the phone and I should then walk 1,5km into town....ended up driving myself into town for a beer. Gave up early and drove home without breakfast. Waste of 160€.....

Poor 4* value for money.

TripAdvisor rating 4.0/5

H9993CXjanh Business - 21/10/2018 TripAdvisor review

My SUPERIOR room had a hole in the wall and had dirty stripes on the wall. The airco did not cool and was mal functioning. This is not what i was expecting from a 4 star hotel. I have a gold status and was expecting somthing extra like in other hotels...

Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will doublecheck the superior rooms to make sure that there won´t be any holes. Please note, that the aircondition now is on "winter-modus". It means it will heat the room. A cooling down is only possible to 19 degrees now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Jan Meyer General Manager

Hotel In Salzburg

TripAdvisor rating 4.0/5

Edapeta Family - 14/10/2018 TripAdvisor review

It was what I expected, Easy walking distance to the public transit. Nothing special. This review required more information but I don't think I have more to say about this hotel was that was a chain clone.

Dear guest, Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg Central. It would be a pleasure to welcome you back to our hotel soon. Best regards Jan Meyer General Manager

An excellent Hotel

TripAdvisor rating 4.0/5

Krummhorn Friends getaway - 28/09/2018 TripAdvisor review

This was my first visit to Salzburg, and I was entirely satisfied with this hotel. It is situated about 10 minutes' walk from the city centre, but that was not a problem. Friendly staff, comfortable room, and ample breakfast. I would recomment it to anyone.

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

A week in salzburg

Customer review rating 4.4/5

Stefania Families - 09/09/2018 AccorHotels certified review

I select again this hotel for my visit in Salzburg because, even if is located outside the center it s very close to it. Room cleaned and comfortable and the ladies in reception are able to support for any request. Breakfast in line with the level of the hotel.

Dear Mrs. F., We highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Meyer Guest Relations & Social Media Relais

Ok hotel but lacked atmosphere

Customer review rating 4.4/5

Liz Families - 30/08/2018 AccorHotels certified review

Overall the stay was ok. The bar area lacks atmosphere. It is big and not very cosy.

Average

TripAdvisor rating 4.0/5

ciarandermotl Family - 23/08/2018 TripAdvisor review

Stayed recently, 2 rooms for 2 nights. It’s an Ok hotel, nothing special, standard Mercure Hotel, so no wow factor. Our standard room had no safe and no complimentary water, which is now in most hotels.

Great stay.

Customer review rating 4.4/5

Peter Friends - 22/08/2018 AccorHotels certified review

Great location easy to get to good restaurants and sights.

Dear Mr.W., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Meyer Guest Relations & Social Media Relais

A MOTEL, MAY BE? CARELESS STAFF!

TripAdvisor rating 4.0/5

HusainJB Family - 19/08/2018 TripAdvisor review

It is really a shame to call this hotel A MERCURE, Old abd and lack most of hotel services careless staff always smoking outside the hotel and leave the reception very rude barman, dirty hands it does not worth of the money at all, it is really bad hotel and the only reason I stayed in it is because my Accor membership is Platinum but unfortunately that's went bad even the bar man (Maher) acted in very rude way with my family for the welcome drink which made us feek unwelcome!

not recommanded for Accor Members

TripAdvisor rating 4.0/5

ThierryAnglet64 Solo travel - 19/08/2018 TripAdvisor review

Totally disappointed, with a bad welcome as well as a bad Check out: the room was not in Line with what I booked on Line, a suite without salon! No restaurant ( pour room service ) Double mistakes during the Check-out with Over invoicing...I Would recommand to Check other places first, I cancelled one night I booked during an other week.I was really expecting more attention for a Platinum member, even during this busy period.

Standard chain

TripAdvisor rating 4.0/5

Sasha S Family - 19/08/2018 TripAdvisor review

Hotel is 20 mins walk to centre. Taxi about €16. Standard chain hotel. Rooms and beds were comfy. Tea and coffee facilities. Walls not too thin, good air conditioning. Parking garage underneath, €13 Euro 25hours. Only downside was it was slightly too far out. Day receptionist we nicknamed happy chappy because she def wasn’t! Afternoon/evening receptionist was fantastic, he was even speaking mandarin. And our rooms weren’t cleaned until 4pm and not properly.

Good experience overall

TripAdvisor rating 4.0/5

Corinne A Couples - 26/07/2018 TripAdvisor review

It was a good location. The guest room was nice and roomy. The shower was great!. Breakfast was very good with lots of variety.. One drawback was there was at least three large tour groups everyday that we stayed.

Very friendly staff, clean comfortable room. I would love to return next time in Salzburg

Customer review rating 4.4/5

Craig S. Friends - 23/07/2018 AccorHotels certified review

Very helpful and informative staff on the front desk at check in. Keen to point out tours and attactions to visit as well as the best way to get around. The barman was also very friendly and chatty, despite seeming to have lots of work on and flying around. The room was comfortable, although in general I do find the rooms in most of the groups hotels to be a little stuffy with poor airflow since there is never functional aircon. Also again with the hotel group, it doesn't matter where I keep my room card, I have to get it reactivated everyday, as did my friend.

Satisfactory, with a good location

Customer review rating 4.4/5

James H. Families - 22/07/2018 AccorHotels certified review

The hotel was nice, but the food ithe hotel was not very good. The staff always tried to be accommodating to our request, but seemed to always be overwhelmed...perhaps understaffed? Perhaps needing better training by the management team?

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