Hotel - Mercure Salzburg Central
Mercure Hotel Mercure Hotel

Mercure Salzburg Central

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4.0/5 965 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 139 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 694 reviews

Our guest reviews for Mercure Salzburg Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 965 reviews
AccorHotels certified review
Adrián Couples - 01/04/2018
« ESTANCIA »

ESTANCIA AGRADABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jan Meyer General Manager

AccorHotels certified review
Scott G. Couples - 19/03/2018
« A conveniently situated and comfortable hotel »

A nice suite and a very well presented and comprehensive breakfast buffet. My only disappointment was the limited number of coffee capsules for the Nespresso machine all of which were decaffeinated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gray We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The colleagues from the reception could have brought you more coffee capsules for the Nespresso machine. Maybe the next time you stay with us, please tell them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Jan Meyer General Manager

AccorHotels certified review
Federico Solo - 13/03/2018
« Very cleaned rooms and spotless. »

I cannot find any fault regarding this hotel,everything was good,very clean room and no issues. I am sorry I could not have breakfast,I hope I can have chance on my next visit,surely I will stay in the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Facchini, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Maybe then you will taste our wonderful breakfast. Sincerely, Jan Meyer General Manager

TripAdvisor review
Couples - 16/02/2018
« Convenient hotel for sightseeing »

On bus route from Airport and bus stop 100m away. Typical Mercure facilities. Maintenance fixed non-working lamp very quickly but could not fix the non-functioning power socket (room 235). Provided extra tea/milk etc when asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RaynNicky, thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg Central. Please excuse the non-functioning Power socket in the room. I will immediately check if it has been already fixed. We hope to welcome you back to our hotel very soon. Best regards Jan Meyer General Manager

TripAdvisor review
Couples - 11/01/2018
« Nice hotel located near city center »

Nice location, hotel situated near mountains, don't forget to request view on mountains. Station is at 15 min by walk, city center around 20 min. With Salzburg pass you have buses also near the hotel. Friendly staff, the young lady in the morning at the check in & out time helped us a lot as well as young boy in the evening time. We were extremely satisfied with our upgraded superior room, cleaning service everyday was appreciated. Sunday 7th Jan, bar was closed and couldn't get expected drinks offered with platinum car but young man helps us to get the alternative drinks and made his best with above than the possibilities there at Bar. Regarding Wifi, we were offered premium wifi and I think there is some issue even with this kind of wifi speed, it was not fast as our expectations. Very slow. Many thanks for a memorable stay in Salzburg.

AccorHotels certified review
Vladimir Families - 06/01/2018
« Nice stay near the mountain »

Everything good. The paid parking wasn't expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khodakovsky, we very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. Even more I am sorry, that your experience concerning CheckIn and CheckOut did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you back to our hotel very soon. Sincerely Sabrina Meyer Guest relations & social media relais

AccorHotels certified review
Alex Families - 06/01/2018
« Nice stay in Suite »

Pleasant stay, nice breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Rieger, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Salzburg Central. Über Ihr positives Feedback freuen wir uns sehr und hoofen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sabrina Meyer Guest relations & social media relais

TripAdvisor review
Family - 02/01/2018
« Trip in Salzburg »

Far from downtown and nothing near hotel shower is too low Heater not hot parking fee expensive Breakfast Expensive Facility such as Sauna close faster than schedule lift location is not floor level difficult to transfer Big luggage

AccorHotels certified review
Christine B. Couples - 30/12/2017
« Conveniently located and very comfortable hotel »

We had a very comfortable room and were appreciative of being upgraded. The hotel staff were very friendly and helpful, and the buffet breakfasts was very enjoyable. The hotel was within easy walking distance of the Old Town. The fact that there was a bus stop near the hotel and we were not far from the main railway station made access to Salzburg and it’s attractions very good.

TripAdvisor review
Solo travel - 30/12/2017
« Salzburg Mercure »

The hotel location is good. It's a fifteen minutes walk to the city center and old town. The main train station is also near. The staff was very helpful and friendly. I had no issues during my stay and would recommend it.

AccorHotels certified review
Nick G. Families - 24/12/2017
« Very comforatable »

Stayed here in 2016 and was very impressed so returned again in 2017,see you in 2018

TripAdvisor review
Couples - 07/12/2017
« Winter getaway »

I selected this hotel based on the information given by the hotel on their website.It states that the hotel is a few minutes walking distance from the old city,THIS IS NOT TRUE.It takes 20 minutes when walking at a good pace.Three hours after I checked in I asked the manager to cancel the rest of my reservation because of this however he was unwilling to do this.In addition,one morning the mini bar guy walked in without any kind of announcement.The day of our departure I asked the reception to call a taxi for us for a specific time which they did not do.

TripAdvisor review
Diannegelson Family - 07/12/2017
« Average hotel »

Was a bit dissapointed with this hotel. It looks a bit dated, and I had a priveledged room which was also a bit of a disappointment.staff were ok but could do better, didn't exactly put themselves out when I asked for help.was also charged £74 for something I haven't asked for.

TripAdvisor review
Solo travel - 11/11/2017
« Exellent »

The location of the hotel is excellent, close to the walkway, old town, tourist areas and the train station. The rooms are clean and spacious. The bus stop is in front of the hotel, the staff are nice and helpful.

TripAdvisor review
Family - 24/10/2017
« first time Salzburg »

when we got to the room, the trash of the former guests were still in the fridge. Bathroom was very stinge and the A/C was not working and the hotel workers in the breakfast room was not so polite when talking to us .

TripAdvisor review
Couples - 20/10/2017
« Salzburg Central »

Excellent hotel. Convenient for No 2 bus from the airport, which goes through the Haupbahnhof. Easy transport to the city centre and around. Big room on the 4th floor at the back, so very quiet. The sun came over the hill we looked out on. Upgraded room. A drawback is the lack of an evening restaurant but there is a Holiday Inn with a restaurant across the road.

TripAdvisor review
Couples - 12/10/2017
« Service not so good »

The consiglierge at evening hours (we arrived at 20h on a Saturday, 07/10/17) was bad. Everything from information through registration it felt, at minimum as if he as doing us a favor, so, not very welcoming... The person in the morming was perfect! Also the shower head of our room was not as "strong" as we would preferer.

TripAdvisor review
Friends getaway - 09/10/2017
« Very attractive »

The hotel is very clean and the staff was really friendly. the room was "puritan" but enough for one night stay. The hotel is situated in good location, the public transportation to the center of Salzburg was good.

TripAdvisor review
28cam56 Couples - 06/10/2017
« Great location! »

A very comfortable hotel with very friendly staff and a convenient location. There are many exits from the station and the most convenient/ closest exit we discovered later was to Walloon(?). This is approx 5-8 minute walk and level for wheeling suitcases. This hotel is a gentle 1 km from the Mirabell Palace. Buses close by. There is a good gym onsite. Few food options and the hotel only serves breakfast.

TripAdvisor review
Couples - 20/09/2017
« Nice place »

Very satisfied. Good location, pretty close to the downtown, that you can reach by slow walking in 10-15 minutes. Very good service. The room and amenities are nice so we enjoyed our stay in the hotel.

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