Pullman Berlin Schweizerhof Hotel

TripAdvisor rating 4.5/5 4,047 reviews
Pullman Berlin Schweizerhof
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Hotel extras

  • Free WIFI throughout the hotel

  • Optimal conditions for your event: 18 flexible meeting rooms, some with a terrace

  • New trendy restaurant ' BLEND berlin ' with Melting Pot Kitchen

  • The stylish and modernized 'Fit and Spa Lounge'

  • Underground carpark with direct hotel entrance.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 32 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787
berlin
germany

Tel: +493026960

Fax: (+49)30/26961000

Contact email

Check-in from 15h00

Check out up to 12h00

  • 200 :   200 BUDAPESTER STR

  • X9 :   X9 ZOOLOG. GARTEN

  • U2 :   U2 WITTENBERGPLATZ

  • U9 :   U9 ZOOLOG. GARTEN

  • S5, S7, S9 :   S5, S7, S9 ZOOLOGISCHER GARTEN

  • By plane

    BERLIN SCHOENEFELD At 22.5km / 13.98 miles

  • By plane

    BERLIN TEGEL At 9km / 5.59 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.506158, 13.343712

Our accommodations

Our 377 rooms and suites are as stylish as they are functional and have all of the modern amenities you would expect.

SUPERIOR ROOM, 1 King Size Bed or 2 Single Size Beds, view of park or courtyard

  • Max. number of persons: 2
  • Area: From 24
  • Mini Bar

DELUXE ROOM, 1 King Size Bed or 2 Single Size Beds, courtyard

  • Max. number of persons: 3
  • Area: From 28
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed or 2 Single SizeBeds, courtyard

  • Max. number of persons: 4
  • Area: From 38
  • Mini Bar

DELUXE SUITE, 1 King Size Bed or 2 Single SizeBeds, view of park or courtyard

  • Max. number of persons: 4
  • Area: From 58
  • Mini Bar

Our restaurants and bars

BLEND BERLIN KITCHEN & BAR

Type of cuisine: International

The Xxenia restaurant serves Mediterranean specialties as well as German dishes. Enjoy the stylish atmosphere and relax on the sunny terrace. The restaurant opens daily from midday to midnight.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLEND BERLIN KITCHEN & BAR

Photo non contractuelle / Strictly non binding

Our contemporary "9.00 PM" lobby bar is open daily from 11am to 2am and serves all kinds of drinks plus hot and cold snacks. This is the perfect place for our guests to enjoy good conversation with a cold beer or glass of wine in hand.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 32

  • Maximum size: 686

  • Maximum capacity: 458 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Berlin Schweizerhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

5,287 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,047 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing location and a fantastic hotel!

Customer review rating 4.7/5

Shane G. Couples - 09/09/2019 AccorHotels review

We were made to feel welcome. The staff was very friendly, the dining in hotel for breakfast was amazing, and it is close to transportation (bus stop right outside the door), U and S short walk. Shopping is close by, attractions are close. The room was kept nice and clean, the bathroom was nice.

Dear Mrs. G., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

A wonderful vacation stay

Customer review rating 4.7/5

Kuan C. Solo - 09/09/2019 AccorHotels review

First of all, I would like to thank you for arranging my room at higher floor with a greenery view of the park and skyline of Berlin. I would also like to thank the lady who helped me check-in in the first place. I felt welcome during my stay.

Dear Mr. H., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Loved the hotel!

Customer review rating 4.7/5

Bostonian Families - 09/09/2019 AccorHotels review

We chose the hotel online because we liked the edgy decor and the neighborhood. We weren't disappointed. The staff was extremely helpful and tolerant of our poor attempts to speak German. The room--and bed-- were comfortable. The restaurant was good.

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your amazing note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Amazing!

Customer review rating 4.7/5

Lauren Couples - 09/09/2019 AccorHotels review

From check in to check out our experience was amazing. The staff go above and beyond at every opportunity shout to NINA AND ANNA

Dear Mrs. C., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you for your amazing feedback about Nina and Anna! I am more than happy to share your amazing words with my colleagues. I am quite sure we are able to bring a smile to they faces. Thank you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Superhotel

Customer review rating 4.7/5

Johann Couples - 06/09/2019 AccorHotels review

Alles bestens

Dear Mrs. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

excellent stay

Customer review rating 4.7/5

Karen S. Couples - 06/09/2019 AccorHotels review

Excellent hotel. Lovely room and good service

Dear Mrs. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent

Customer review rating 4.7/5

Isabella Couples - 05/09/2019 AccorHotels review

Excellent Lovely helpful staff Excellent breakfast and leisure facilities

Dear Mrs. B., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Amazed

Customer review rating 4.7/5

Cristoffer Couples - 03/09/2019 AccorHotels review

Our stay in this fantastic hotel was outstanding. The views, the quietness, the incredibly efficient staff always polite, friendly and smiling. Everything was superb! Thank you!

Dear Cristoffer S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best. Yours sincerely, MICHAEL CZERNIK AREA GENERAL MANAGER PULLMAN & MGALLERY HOTELS GERMANY GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Unexpected changes

Customer review rating 4.7/5

Justine E. Couples - 03/09/2019 AccorHotels review

It is not a common practice to arrive at a hotel and to be told that electricity will only be available until 23.00. This caused great inconvenience: 1. once the electricity came back on it turned on all electronics apart from the air conditioning, which in the 30 degrees was the most necessary. 2. it did not allow us to keep working and answering emails beyond a certain point 3. the hotel could have provided for alternative options, but we even had to ask reception to provide us with a small back up flashlight which should have been a given under the circumstances. When the issue was raised with the reception upon check out we asked for a reimbursement of the first night which was not up to the expected standards. Given that the stay was paid for using Accor loyalty points we were instructed that half of the used points would be returned. This has not yet happened and is still expected.

Dear Mrs. E., Thank you for taking the time to tell us about your experience at the Pullman Berlin Schweizerhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please let me express my sincerest apologies regarding our urgent power supply work. I am really happy that it just took 3 hours at the end as it was expected for 7 hours. However I totally understand the inconvenience and the bad impressions you received. Unfortunately it is a german rule to check all three years again the electricity works because it's a very big security aspect. However our front desk team prepared some flashlights and as well power banks at the front office. Nevertheless it is absolutey correct that they should prepare everything in the room that you do not have to come back to the front desk to ask. Please be assured that we take your criticism very seriously and learn from our mistakes.Thank you for letting us know! I already spoke to our Guest Relations Manager Nina and she informed me that everything is settled regarding your points for your LeClub Card now. Unfortunately LeClub had some challanges however the 7000 points should be available now! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

A great hotel in the centre of Berlin

Customer review rating 4.7/5

Kerem Business - 02/09/2019 AccorHotels review

I really liked the Pullman Schweizerhof, above all its clear but appealing design with in the lobby and in the rooms. In particular, I liked the generous use of space in the building: Large windows close to the lifts overlook the nearby zoo, the corridors are wide and light and the lobby is extremely airy. To top it all off, the welcome at reception as both professional and friendly.

Dear Mr. O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. It makes me particularly proud that you praised our front office staff a lot! Thank you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

A beautiful hotel ideally located

Customer review rating 4.7/5

Martin (. Families - 02/09/2019 AccorHotels review

This was our second trip to the Pullman. The hotel is beautiful, very clean with great facilities and ideally located. Breakfast is great although the cappuccino and latte is not as hot as you would want. Bar drinks very good. Our only one concern throughout our weeks stay was the breakfast staff who need a bit of training in service. A few smiles and the feeling of being welcome would be good to start with. Found them a bit robotic whereas all the other staff we pleasant, acknowledged you with a smile and hello etc. Felt a bit uneasy at times.

Dear Mr. N., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Please be sure that I already forwarded your feedback regarding our breakfast staff to our restaurant manager. As you already mentioned that we do have to train our team a little bit more. This kind of trade is absolutely unacceptable! However just with your note we are able to learn and to get better day by day! Thank you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM
Customer review rating 4.7/5

Anonymous Families - 02/09/2019 AccorHotels review

Satisfactory

Dear Mr. L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

One of our favorite Accor Hotels

Customer review rating 4.7/5

Anonymous Families - 30/08/2019 AccorHotels review

Extremely comfortable hotel. Hotel leadership impressively resolved any possible inconveniences. Excellent staff.

Dear Mr. F., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. I am happy that we were able to solve any problems you had during your stay. As well please be sure that we are working on a new design for our menu at the BLEND restaurant. The new one will be easier to understand as it is true that it is a quite special and artistic cuisine! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Not as we expected

Customer review rating 4.7/5

Jenny S. Couples - 29/08/2019 AccorHotels review

When checking in to the hotel to start my eleven night stay, I of course went to the nearest available receptionist. I said 'hello' and I introduced myself and said that I have a reservation at the hotel. The young woman did not say anything, no greeting of welcome to the hotel or even a 'hello' but she immediately checked her list and her computer screen and said in a very stern and offhand manner 'no, you do not have a reservation.' I, of course, replied that I did and showed her the necessary documentation and my emails. The receptionist checked again for my details and again said 'no, you do not have any reservation here. This happened twice. I again reiterated that I did have a reservation and that I have checked in on line. Eventually my reservation details were found and I was given our door card and details of how to find the room. Nothing else. I was not told of any details about the hotel, about how travel arrangements using public transport could be booked through the concierge, any details about breakfast times or just a general warm welcome to the hotel. During my stay I also noticed the same person doing exactly the same to other new arrivals to the hotel. I just saw that this was completely the wrong way how to welcome guests. This I felt very bad customer service and not a very good experience. Cleanliness of the room The changing of the bedding / bath towels, etc was no problem. However, the general cleaning of my room was to a very poor standard. This I think was down to the amount of time the cleaning staff had to do their job. Having spoken to one of the cleaners they said that they did not have enough time to do the job properly. I noticed this because part of the room and bathroom had not been dusted for a considerable amount of time. You could tell this by the amount of dirt/ dust which had accumulated over a certain given time and also several marks were on the inside of the windows, bath around, toilet and sink areas. I would like to highlight the extremely excellent customer service provided by the night staff. This man was very helpful when asked for information and even when checking out was friendly and a credit to the hotel.

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Pullman Berlin Schweizerhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be sure that this kind of behaviour which you received during the check-in procedure is absolutely not desired and we have to take action immediately! Our front office team is the first contact point for all our guests and they have to do a professional service all the time without any exceptions. However I already spoke to our front office manager and he got in contact with the team member! We are working on this kind of challenge and I really can promise that you will receive a better welcoming feeling on your next visit. As well I really can just express my sincerest apologies regarding our cleaning service. I already shared your feedback with our housekeeping manager. She takes immediate action first. Your feedback shows us that we need to check our room maids even more thoroughly. Just with your note we are able to get better and better day by day! So thank you a lot for your constructive criticism! Nevertheless I am really proud that our night staff did an excellent job! Thank you as well for letting me know about your positive impressions! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Meet our requirements

Customer review rating 4.7/5

Teuvo H. Couples - 29/08/2019 AccorHotels review

We get room before noon and get I hour extended when leaving. Time sounds short but that help lot us. One hour extra spend in airport versus hotel room .... I vote room. Breakfast was good. Hotel employees was helpful and smiling. Good job!!!

Dear Mr. H., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. As well I am happy that we were able to make your stay more enjoyable as a result of the early check-in and the late check out! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

By far Exceeded all our expectations

Customer review rating 4.7/5

Charly Couples - 28/08/2019 AccorHotels review

I wouldn't know where to start in describing our stay, but everything was absolutely first class, from the location of the Hotel (just opposite the Tiergarten Park, to the feel of luxury that the hotel has, to the absolutely wonderful and very accommodating staff (would love to give a shout out to the one who took really good care of us, but unfortunately I never got his name), to the rooms themsleves, which are also top class.

Dear Mr. C., I certainly do not want to miss the opportunity of thanking you so very much for your amazing note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Great Hotel, full of wonderful art #Zoosana and helpful people

TripAdvisor rating 4.5/5

Extraordinary533937 Couples - 24/08/2019 TripAdvisor review

The Hotel is situated on Budapester Straße close to the Zoo & Aquarium and the Tiergarten you can walk to the Reichstag in a little over half an hour depending on how often you stop to admire the view. The rooms are fully serviced, immaculately clean, the Blend restaurant and bar are great for meeting friends or just watching life go by. The Pool, Sauna, Steam room, Ice bath, lounge and Gym are one of the best I’v seen in a hotel, again with first class staff, they also offer lots of massage/pedicures etc. Concierge/ Reception is available 24/7 The hotel is covered with art pieces and paintings, Breakfast has something for everyone and the friendly staff and the general ambiance of the hotel ensures we will be back next time we’re in Berlin.

Thank you for your wonderful feedback! I am happy that you had such a lovely time in berlin! Looking forward to your next stay :-) With kind regards, Nina S. - Guest Relations Manager

Irish review

TripAdvisor rating 4.5/5

margiesheahan Family - 23/08/2019 TripAdvisor review

Hotel was great , location excellent , staff helpful, rooms were great very clean, loved the Nespresso coffee it was delicious. Hotel Decor was very chic and modern. Would recommend to friends and family.

Dear margiesheahan, wow! Thank you for your feedback! I am really happy that you had a lovely time in berlin! We are looking forward to your next stay. With kind regards, Nina K. - Guest Relations Manager

good location, good service

Customer review rating 4.7/5

Ralf M. Solo - 22/08/2019 AccorHotels review

to visit Berlin downtown, Zoo, some museums, shopping, etc. this hotel is in perfect location. Service, cleanliness etc. are perfect.

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Nice week in Berlin

Customer review rating 4.7/5

Franckaulux Families - 20/08/2019 AccorHotels review

The stay was very pleasant in a comfortable newly furnished room with a beautiful view on the Berlin zoo from the 7th floor. The Shower is modern an provides plenty of room. The room has USB sockets near the beds and ample standard power sockets near the desk. TV has a good size for the room. Breakfast was divers and sufficient. Pool and fitness area are modern and appealing. Pool has its 15m and suitable for sportive swimming in the evening. Saunas are in good condition. Personnel is very good and responsive. Only points of improvement is internet speed and TV program selection. With the smart TVs in the room access to standard streaming platforms would be appreciated.

Dear Mr. K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. However regarding your note about our WIFI and as well our TV program I shared with our technical manager. He will evaluate your comment and will if necessary, initiate the first measure. Thank you for letting us know! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM
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