Hotel - Pullman Berlin Schweizerhof
Pullman Hotel Pullman Hotel

Pullman Berlin Schweizerhof Hotel

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4.5/5 3,465 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air-conditionning with individual remote
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 31 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 377 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Air-conditionning with individual remote
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 2,917 reviews

Our guest reviews for Pullman Berlin Schweizerhof

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,465 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 15/12/2017
« Value for money »

Pullman represents value for money. Excellent beds. Good breakfast. New bar area. Somewhat slow service there. Pool is large. Å bit off the beaten track. The bus 200 is notoriously unrealiable. But recommend the hotel.

AccorHotels certified review
Olli-pekka P. Business - 10/12/2017
« Sometimes it is even far too comfortable »

I spent three nights in this nice hotel. Lucky for me nice party was organised in the first evening creating very nice atmosphere for the rest of the days. I know this hotel well and luxury room is good for me providing good opportunity both for rest and work. New reception are and bar were both successfully renovated. Staff was highly professional and friendly and helpful. Breakfast was awesome giving a good start for the day. Spa area provided possibility to relax. I just truly enjoyed my stay in Pullman Berlin. Value for money is excellent, room has always been clean and spacious and everything is well-organised. However, the human touch is the most important issue to be noticed. You have magnificent 5 star hotel with an excellent location.

TripAdvisor review
Solo travel - 10/12/2017
« Proven quality »

Fast check-in and check-out, a very quiet room and comfortable bed, way above average breakfast (omelets, porridge made to order). Simply, everything you would wish in a good hotel. What a pity there was no time to visit the wellness/swimming pool this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, thank you very much for sharing your wonderful review with us. It was a pleasure to have you here and I am happy that you had a great time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Jessica Röhner Pullman Berlin Schweizerhof

AccorHotels certified review
Anonymous Friends - 07/12/2017

Very friendly staff

AccorHotels certified review
D W. Friends - 06/12/2017
« Mr David w. »

Perfect short break warm friendly atmosphere breakfast fantastic all round 5star establishment Well done Pullman’s hope to see you very soon

AccorHotels certified review
Kath Couples - 05/12/2017
« Good few days . Nice refurbishment of bar area.Did miss the football channels . »

Very good but no British tv channels . Last year same problem

AccorHotels certified review
Peter Business - 02/12/2017
« What else do you expect »

Just good overall Staff, rooms & quality of food

AccorHotels certified review
Honk Business - 01/12/2017
« perfect »

top

AccorHotels certified review
Peter D. Business - 29/11/2017
« very good hotel - well located »

staff were friendly .. hotel was very good

AccorHotels certified review
Dr. A. S. Business - 27/11/2017
« Excellent facility...nice clean and large rooms, comfortable beds, good gym and great sauna/swim pool and friendly staffs! »

It was my pleasure to stay in such a nice hotel. I have stayed many luxury hotels at USA/Canada and few in Europe. This hotel is my #1 favorite in Europe and among the list of top favorites globally! I enjoyed the services offered by friendly staffs, nice and clean rooms and good workout facility.

AccorHotels certified review
Alain Business - 24/11/2017
« convenient & well equipped »

great stay, central location, we'll equipped with swimming pool, only downside is the limited in room dinner menu

AccorHotels certified review
Lee S. Business - 23/11/2017
« Comfortable »

Staff very helpful and room comfortable, the location was also quite good for me

AccorHotels certified review
Anonymous Business - 20/11/2017
« great suite »

I was surprisingly upgraded to get a large suite. So it cannot be better as a space to be.

AccorHotels certified review
Sandra Couples - 18/11/2017
« Fantastic facilities and great service »

The room was fantastic. We where very mpleased with our room - that we got a king size bed and a bathtub that we requested when orderung the hotel stay. The pool and sauna area are super nice and makes the hotel experience really great.

AccorHotels certified review
Talenkynic Couples - 15/11/2017
« Comfy room »

We were impressed with the generous size of the room, the overall cleanliness of the room on entering and the facilities. The room was not cleaned properly each day but the beds were made and the towels changed. The room was not wiped down, as in the surfaces in the room, but the bathroom was cleaned well.

AccorHotels certified review
Lavinia C. Business - 13/11/2017
« Mrs »

Great accompdation and Services. Nice warm people.

AccorHotels certified review
Frog Business - 10/11/2017
« Excellent stay »

Everywhere was clean and comfortable. Each and every staff was kind and friendly. Breakfast had wide variety and tasted good for me . The only negative thing I felt was somehow the neighbor's snoring sound coming to my room at the midnight.

AccorHotels certified review
Amy R. Business - 06/11/2017
« Comfortable and peaceful four night stay »

I had a lovely time at the hotel, the rooms was very spacious, quiet and the bathroom was top notch! It would have been better to have better quality free internet - I was there for 4 nights with work and so had to purchase the faster internet. For a hotel of this standard, I also would have expected higher quality towels. The room service menu was also slightly strange and limited, but it was okay. I found the service friendly and accommodating. The pool and gym were lovely too. My room was very cold. The heater was not working, and was blowing cold air when on I high heat setting. Someone came to look at it and was going to send an engineer to my room the next morning. I don't think this happened because the heating was not fixed.

AccorHotels certified review
Julia S. Business - 05/11/2017
« Very good hotel - but some weaknesses »

The room was a « standard » room. Very clean, in excellent condition, shower room perfect. The service in the bar and the breakfast dining room was excellent. Service from reception also extremely helpful and polite. However, the day before leaving, I went to reception at 8am and requested late check out for the following day. I was offered check out 15h00 for Euros 30 or check out 16h00 for Euros 40. I chose 15h00. When I tried to get back into my room at 12h30 on check out day, I was locked out! They had not booked the late check out for me. I had to go back down from the 7th floor and explain everything and get a new room card. What I find absolutely not acceptable is that, in a 5 star hotel, there was not ONE UK English channel available. No Sky, no CNBC, no CNN. BBC World was on the list, but when clicked on it was « not available ». I asked at the reception desk and was informed that Sky is available in the bar, but not in the rooms as it has to be paid for. This is NOT the standard of a 5 star hotel, sorry.

TripAdvisor review
Business - 05/11/2017
« My stay »

The hotel in general is excellent. However I was very disappointed not to have a bath in my room given the standard and cost. More importantly though the WiFi was appalling, very slow and cutting out regularly making it frustrating to use at best and sometimes unusable. Given that there was no international TV provided a solid internet service is the least one would expect. I did not use the paid for service as I think it is crazy to charge for Wifi on top of the room price. If I pay for a coffee I get free WiFi yet 200 Euro's for a night in a hotel and it is charged extra?!

Our hotel has responded to the review
Our hotel has responded to the review

Dear arM2949XB, thank you very much for staying at Pullman Berlin Schweizerhof and for sharing your impressions. I am happy that you were satisfied with the hotel in general and felt comfortable and valued. Thank you for your comments regarding the internet access. We are well aware of the importance of a strong and reliable Internet connection. It is a pity that you have not informed us about the troubles with the wifi connection during your stay to fix the problem right away. If something like that will happen again during your next stay please let us know and we will do our upmost to find a good solution for you. At Pullman, we strive to provide a superior service for every customer; therefore your feedback is very important to us. Please rest assured that I have taken the appropriate measures to prevent future occurrence. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you during your next stay in Berlin. Sincerely, Jessica Röhner Pullman Berlin Schweizerhof

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