Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

Our hotels AccorHotels
4.5/5 1,441 reviews
All hotels in Wroclaw
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 398.00 PLN Non member rate
From 358.20 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 68  PLN
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in Deluxe/Suites.

  • 205 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,569 reviews

Our guest reviews for Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,441 reviews
AccorHotels certified review
Simon H. Business - 12/05/2018
« Business »

It does no get any better than this

AccorHotels certified review
Mark F. Business - 10/05/2018

Staff Friendly Hotel feels "dated" Rooms are not of 5 Star standard Breakfast very good standard.

AccorHotels certified review
Lukasz Couples - 10/05/2018
« Disappointing »

When we first checked into our room we noticed a foul odor. Next there was a large yellow stain on the carpet next to the bed and a dead mosquito still stuck to the ceiling. This was our first stay at a Sofitel and we had much higher hopes for this particular chain. The shower head was leaking and the handles in the shower were not tightly fastened and loose. The elevators apparently did not respond to the room keys at noon, according to the front desk, and therefore we needed to be escorted to our room by someone from the front desk if we wanted to use the elevators around that time. Other than being given a different room due to our complaint about our initial room there is not a positive word I could say about our stay and will therefore avoid Sofitels when presented with them as an option in the future.

AccorHotels certified review
William Couples - 08/05/2018
« Lovely clean hotel »

Great staff and very well mantained hotel in great location

AccorHotels certified review
Anonymous Business - 08/05/2018
« Pleasant, enjoyable and well treated. »

The overall experience was extremely enjoyable. The front of house were friendly and courtesy. The Breakfast was excellent due to the quality but also the range of options available. Also I had room service which was very good quality and also very efficient in regards to time of preparation. Also I found the gym very adequate and well equipped. The room facilities and cleaning service were great also.

AccorHotels certified review
Erik Business - 04/05/2018
« Accomodation was good but some details could be better. »

Some details like in bathroom there was problem on shower glass wall, it looked like it will fall down any minute and also in ceiling there was painting falling down. Rest of room was pretty good and also breakfast was very good.

AccorHotels certified review
Gordana C. Business - 02/05/2018
« Clean, pleasant, excellent food »

Everything was nice, the buffet offered a wide variety. The only improvement might be with the reception - they might be a bit more friendly and offering help.

AccorHotels certified review
Swl Business - 30/04/2018
« Service fell short of my expectations from a member of the Sofitel group. »

After a late arrival (1am), I was given the wrong room number and subsequently a faulty card which failed to provide power to the room. In addition, I requested to borrow a power socket adaptor the next morning and was told that there were none. I was given the same response in the evening with no attempt to offer an alternative solution. I had to ask if it was possible for someone on the night shift to purchase one for me. This was after I was asked to walk 10 mins to the shops by myself at night which I refused to do. There is room for improvement to the service and attention to detail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SWL, Thank you for taking the moment to share your feedback with us regarding Sofitel Wrocław Old Town. I am terribly sorry that we failed to deliver an satisfying experience during your stay. Your comment is very valuable for us. I will share your feedback with managers of all departments and I believe that they will take appropriate steps to prevent such issues from occurring in the future. I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction! Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Rali N. Business - 30/04/2018
« It was a very pleasant stay! »

Nice and friendly welcoming, cosy, clean and spacy room, convenient bed, rich and delicious breakfast, kind personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nedkova, Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town.It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Anonymous Business - 27/04/2018

It was very good stay. I was only a little bit not satisfy with my room since was just above the restaurant (noise). But in general it was really good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one or even better. Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Niels H. S. Solo - 26/04/2018
« Mr »

Top class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Soerensen, Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Joan S. Couples - 25/04/2018

Fantastic hotel great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Shine, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Chris M. Business - 23/04/2018
« very nice hotel good staff and comfortable »

Requested early check in but arrived at 1130 am and room was not ready as requested but not too much of a problem.Nice hotel small gym but overall I enjoyed my stay I didn't use restaurant other than breakfast which was good.Also take Away breakfast was very good and welcome at 0350 in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Malone, Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town. It is a pleasure to hear that you enjoyed your stay so much and I'm very happy that you met your expectations about accommodation and service. I will share your opinion with managers of all departments. I hope that you will visit us again and your next stay will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Richard F. Friends - 22/04/2018
« Great location, great hotel »

Excellent stay. Staff were very friendly. Hotel very comfortable. Breakfast very good. Rooms clean and well-equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Theera P. Friends - 21/04/2018
« Great location!!! »

It a great base for us to explore Wroclaw old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Phetmalaigul, Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Paolo Business - 20/04/2018
« Warm welcoming continued in a Pleasant guest-experience »

Warm at the arrival and effective in the registration. Great breakfast and Room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Tali K. Families - 18/04/2018
« Superb hotel, Friendly, comfortable and great location »

I and my 2 kids had a suite in the 6th floor, 2 rooms : a bedroom and a living room with a sofa bed. The suite was equipped with everything we needed and we loved it. The only thing that was not so comfortable is the sofa bed -The mattress is quite hard and seems not so suitable to sleep on it. The stuff was very kind, informative and helpful. Location can’t be better. Breakfast is very good. We enjoyed staying at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tali K, Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town. It is a pleasure to hear that you enjoyed your stay so much and I'm very happy that you met your expectations about accommodation and service. I will share your opinion with managers of all departments. I hope that you will visit us again and your next stay will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
L. S. Business - 16/04/2018
« Could be better »

Stay was ok but as a accord hotel gold member, i ve been disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Le Joncour, Thank you for taking the moment to share your feedback with us regarding Sofitel Wrocław Old Town. I am terribly sorry that we failed to deliver an satisfying experience during your stay. Your comment is very valuable for us. I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction. Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
Mark A. Business - 16/04/2018
« Enjoyable »

On a whole very good. It was spoilt by Guests in the next room being really noisy and making telephone calls outside of my room at 03:00 am. I spoke to the inconsiderate people involved. Maybe there should be some signs in the hotel asking people to respect other guests in the hotel especially when arriving in the early hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Allison, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. I would like to apologize for the noise from other room I hope that was very unusual situation. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

AccorHotels certified review
K J. Friends - 16/04/2018
« We had a fantastic stay with very friendly & efficient staff. Hotel is located in an excellent area. »

Everything in the hotel is excellent with very friendly staff. All of our group commented on the comfort of the hotel especially the pillows. The hotel itself is located in an excellent location just of the market square. We only got to have breakfast in the restaurant but it was as you would expect with very attentive staff. Overall we had a very enjoyable stay and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jackowska, Thank you very much for taking the time to review your experience at Sofitel Wrocław Old Town. It is a great pleasure that the whole team could provide with a service that was up to your expectations. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 398.00 PLN Non member rate
From 358.20 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 780 m Hotel Mercure Wroclaw Centrum
Hotel Mercure Wroclaw Centrum
From
From 308.00 PLN Non member rate
From 277.20 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Novotel Wroclaw Centrum
Novotel Wroclaw Centrum Hotel
From
From 255.00 PLN Non member rate
From 229.50 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km ibis Wroclaw Centrum
ibis Wroclaw Centrum Hotel
From
From 187.20 PLN Non member rate
From 177.84 PLN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km ibis Styles Wroclaw Centrum
ibis Styles Wroclaw Centrum Hotel
From
From 226.80 PLN Non member rate
From 215.46 PLN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in WROCLAW
See rates