Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

4.5/5 1,502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 398.00 PLN Non member rate
From 398.00 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

  • 205 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,021 reviews

Our guest reviews for Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,502 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Peter W. Business - 09/10/2018 AccorHotels certified review
« One of the best hotels »

I was on my last visit here in the hotel and as always completely satisfied.The service is absolute class around here. Keep it up ...

Marc P. Business - 08/10/2018 AccorHotels certified review
« Very pleased with my overall experience at this hotel. »

The reception staff were very helpful. The hotel was very clean and has very good facilities and is very well situated for the main square with all the restaurant and bar facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc P, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Andreas V. Business - 07/10/2018 AccorHotels certified review
« I expect more from a Luxury Sofitel Hotel! »

A 5 Star Hotel has to start when a guest get out of the Taxi, unfortunately there was no door man, either a garbage bin or a ashtray, which you can feel when you get out of the car. The Hotel was absolutely not full and you have me the placed into the last whole, which had an electric and air conditioning problem, which forced me to change room. In addition I had a room where I could not open the window, which I explicitly requested. In general, I was treated like a trump and my coworker, which checked in together with me, was treated like the king and he got a room upgrade, just because he has a mileage card of Sofitel. And the pressure of the water in the shower is a nightmare, every stay so far I had to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking a moment to share feedback with us. I am terribly sorry that we failed to deliver an satisfying experience during your stay. We treat our Le Club Members with priority, this program is created for our regular guests, so it is obvious that they are getting higher standard rooms. I hope that you will also have higher status in this program in the future. I am sorry that we let you down in a few other aspects but I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction! Thank you again for your valuable feedback. Best regards, Wojciech Wawrzyniak Guest Relations

Brian Business - 06/10/2018 AccorHotels certified review

Very nice and attentive staff. The concierge was so helpful in showing me where the parking garage location was, he rode with me in my car giving directions around the block.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town.It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Wojciech Wawrzyniak Guest Relations

Cristian Business - 06/10/2018 AccorHotels certified review

Excellent services, very kind and supporting employees but the rooms need some refresh and the parking prices are too high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristian, We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Ashutosh P. Business - 05/10/2018 AccorHotels certified review
« Average stay »

Room was okay, had to change due to power issues in previous room. Disappointing view from the room. The hotel lobby is like a business Centre common place, does not give the feel of a 4-star hotel. No major delighters for me during the stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking a moment to share feedback with us . I am terribly sorry that we failed to deliver an satisfying experience during your stay. I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction! Thank you again for your valuable feedback. Wojciech Wawrzyniak Guest Relations

Piotr G. Business - 05/10/2018 AccorHotels certified review
« The best stay ever! »

The hotel surprised me with their hospitality. Exceed my expectations .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Cd Business - 05/10/2018 AccorHotels certified review
« Very comfortable »

Staff were helpful and polite. Room was clean and comfortable. Facilities for business were good, restaurant was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CD, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Reviewer Business - 04/10/2018 AccorHotels certified review
« Comfortable stay »

Room was clean and comfortable. Nevertheless I has some trouble with AC, user guide for it may be appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REviewer, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Rich L. Business - 01/10/2018 AccorHotels certified review
« Excellent service throughout and fantastic breakfast »

All staff are extremely friendly and helpful the Hotel is great but showing signs of wear and tear in some rooms and could do with some modernisation. in some rooms I do struggle to get high water pressure in the shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town.It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Wojciech Wawrzyniak Guest Relations

Brian S. Business - 30/09/2018 AccorHotels certified review
« Great staff, great rooms »

From the front desk at check-in to my last day of stay there, I was impressed by the amazing stay I had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian S, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Paul Solo - 26/09/2018 AccorHotels certified review

Love the hotel. The staff are fantastic. My only suggestion would be to increase the temperature in the hot tub in the spa - it’s pretty cold!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Wojciech Wawrzyniak Guest Relations

Ivan Couples - 26/09/2018 AccorHotels certified review
« Fantastic surprise birthday weekend »

It was great, room perfect, upgraded due to my partner’s birthday. Staff really nice. Breakfast could improve a bit more as no much selection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Jeanette Families - 26/09/2018 AccorHotels certified review
« Brilliant Hotel very central »

we had a great time in Wroclaw. your hotel staff were very friendly the hotel is beautiful and the rooms were lovely and cleaned everyday. would highly recommend your hotel. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Kamil Couples - 25/09/2018 AccorHotels certified review
« perfect stay »

great accommodation, perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Bo Business - 25/09/2018 AccorHotels certified review
« Fine hotel with a superb location. »

Very nice hotel with a very friendly and helpful staff. Breakfast included everything you need. Just fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bo, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Business - 24/09/2018 AccorHotels certified review
« Good but not great »

Nice hotel, in great central location, but completely lacking in atmosphere - lobby, bar and restaurant almost completely devoid of life (except breakfast in restaurant). Room well appointed and lovely bed linen. Shame that not all the mini bar items were replaced each day; the air conditioning was not working properly and I had to get someone to come and fix it; also room 523 was very noisy - is there some kind of machinery on floor above (particularly noticed it from about 8pm through to 10/11pm?); more English speaking channels on TV please; and room service menu is very limited (surely you could add a steak and a side salad). Taxis in the morning were slow to arrive; surely you could have a regular flow of taxis set up to arrive and someone outside constantly monitoring and calling in taxis more proactively. Breakfast was great; the 1 meal I had in the restaurant in the evening was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects but I am really happy that your overall satisfaction is on high level. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Wojciech Wawrzyniak Guest Relations

Jerome E. Business - 24/09/2018 AccorHotels certified review
« great as usual »

good room, great welcome, good food. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome E., Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Ashit S. Business - 24/09/2018 AccorHotels certified review
« Great location. Spacious rooms. Good service. »

Liked the service. Rooms are specious and well ventilated. Breakfast was superb with lot of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashit S., We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Friends - 24/09/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Wojciech Wawrzyniak Guest Relations

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