Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

4.5/5 1,526 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 442.00 PLN Non member rate
From 397.80 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 68  PLN
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

  • 205 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,164 reviews

Our guest reviews for Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,526 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 05/12/2018 TripAdvisor review
« I am disappointed ! »

After years of absence I am disappointedI know the house since the opening, at that time mostly for business people and for quality for qute international society.Currently for large groups of mostly pensioners from Germany. Check in: no professional staff ... I arrived at about 13:00 h and would have to wait until 14: 00h since no room available.Opening according to regulations from 14: 00h >> It does not belong to 5 star hotel - please check Monopol, Hilton Radisson, Marriot or in the world !!Hobby & Zimmer - unchanged for almost 20 years!Sauna / Massage / - now in Asian hand unusual for 5 star hotel - quality ???Breakfast- almost continental, for 5 star hotel weak choice - please check in ready named hotels.Result: I'm not coming back!

Anonymous Business - 04/12/2018 AccorHotels certified review
« not the room I have booked for »

I booked king-size bed and I paid for it. But the room provided was only very small with very small bed, and also no hair dryer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to fill our survey. I'm sorry that you met some issues during your stay. Your comment is very valuable for us, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I hope we will have the opportunity to better serve in near future. Best regards, Wojciech Wawrzyniak Guest Relations

Bradley G. Business - 04/12/2018 AccorHotels certified review
« Not happy with the visit »

First room has airconditioning stuck on very cold, second room had a bed that was slanted. Made for very uncomfortable sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to fill our survey. I'm sorry that you met some issues during your stay. Your comment is very valuable for us, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I hope we will have the opportunity to better serve in near future. Best regards, Wojciech Wawrzyniak Guest Relations

Ak Business - 03/12/2018 AccorHotels certified review
« Not worth 5 stars »

Very loud in the night due to the footbal match in the bar. Dirty carpet, uncomfortable bed. Very dry air, noisy air-conditioning without opportunity to set-up desired temperature. No sleepers. Hotel is not worth 5* rate

Our hotel has responded to the review
Our hotel has responded to the review

Dear AK, Thank you for taking a moment to share some feedback with us. I am terribly sorry that we failed to deliver an satisfying experience during your stay. I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction! Thank you again for your valuable feedback. Sincerely, Wojciech Wawrzyniak Guest Relations

Hanna Business - 03/12/2018 AccorHotels certified review
« Lovey breakfast »

Very good service. Breakfast was very good, a lo to choose from and fresh fruits. I loved the little jars with yogurt and granola. The rooms were good. Small TV but overall good i comfort and cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanna, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Business - 02/12/2018 AccorHotels certified review
« Room can be a bit upgraded »

Fantastic breakfast. Great taxi service. Room is a bit old fashioned. Key to open door works with a very old card system. Room was 26 degrees when arriving and could not make it colder. Housekeeper more or less fixed it. Opening window was not a possibility, because of noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects but I am really happy that overall we met your expectations. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Wojciech Wawrzyniak Guest Relations

Pasquale Business - 02/12/2018 AccorHotels certified review
« Best hotel in wroclaw »

Since 2013 I have spent hundreds days in Wroclaw and changed many hotel until I was at the Sofitel in 2016. Every time I feel welcome and the service is outstanding!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pasquale, We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Brussels Business - 30/11/2018 AccorHotels certified review
« just alright »

When I arrived at the hotel after the midnight, I really needed to take a bath. However, only lukewarm water came out but not really hot. I booked the room with king size bed but the bed was not actually king size. The ironing service was very quick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brussels, Thank you for taking the moment to share your feedback with us regarding Sofitel Wrocław Old Town. I am terribly sorry that we failed to deliver an satisfying experience during your stay. Your comment is very valuable for us. I will share your feedback with managers of all departments and I believe that they will take appropriate steps to prevent such issues from occurring in the future. I hope that this very unusual experience does not prevent you from returning in the future as we would love the chance to redeem ourselves ensuring your satisfaction! Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Business - 28/11/2018 AccorHotels certified review

The room was ok but it was a little bit cold. And there was difficult to change temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Helen Couples - 28/11/2018 AccorHotels certified review
« Great location! »

The staff were nice, the hotel was in a great location and the room was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Jim M. Friends - 28/11/2018 AccorHotels certified review
« Good »

Nice comfortable room, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Wojciech Wawrzyniak Guest Relations

Couples - 28/11/2018 TripAdvisor review
« Magnificent stay »

Awesome hotel&service.Cose to the main square as well as shopping mall.Fantastic breakfast with variety of tasteful dishes. Life cooking on highest level. High quality coffe brand served in french press. Two types of sauna and quite big jacuzzi. Everywhere clean and cosily.Unfortunatelly, if you are not ready to pay quite high price for parking affered by hotel, finding space for car can be a real challange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dream18311607950, Thank you very much for taking the time to review your experience at Sofitel Wrocław Old Town. It is a great pleasure that the whole team could provide with a service that was up to your expectations. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Kind regards, Guest Relations

Thom Solo - 27/11/2018 AccorHotels certified review
« The luxury was elusive »

I thought I'd booked a luxury hotel, but I didn't find any luxury at all. The Front Desk upgraded my Superior room to a Deluxe. Yet, when I entered the room, I could only imagine what a standard room must be like. On a positive note, I slept comfortably. The common areas of the hotel are simply weird: the empty courtyard overlooking thousands of office workers; the closed main entrance, the cold interior. All these things were off-putting. The (expensive) breakfast was delightful and the staff friendly and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thom, I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. I am really happy that our staff has been friendly and that we met your expectations in this matter. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Wojciech Wawrzyniak Guest Relations

Alvaro V. Business - 26/11/2018 AccorHotels certified review
« Treat hotel in a great location with a great staff »

Always feel like home when staying at the Sofitel every time I visit Wroclaw. The staff is very friendly and professional, rooms are nice and breakfast is a must do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Families - 24/11/2018 AccorHotels certified review
« A very clean, quiet, efficient hotel with a very helpful staff. »

We had an excellent stay. The reservation process was smooth and the rooms were perfect. The location to Old Town is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Mick Business - 24/11/2018 AccorHotels certified review
« More 3* than 5* »

Nothing special. Rooms need a refresh. Breakfast food good....but you have to ask for coffee and a refill. Non smoking room smelt of smoke. Items used (shoe shine, repair kit) not replaced. Really, nothing to separate this from an ibis styles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mick, I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Wojciech Wawrzyniak Guest Relations

B. Business - 23/11/2018 AccorHotels certified review
« Overall OK »

Stay was good but issue with booking since my company rate has not been recognized and after discussion I managed to include breakfast at my normal company rate after lengthy discussions. What was not good is that a deposit was taken at booking from my credit card and that is out of policy for my company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Xxx Business - 22/11/2018 AccorHotels certified review
« Excellent »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear xxx, Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Wojciech Wawrzyniak Guest Relations

Anthony B. Families - 22/11/2018 AccorHotels certified review
« Family visit »

The visit was excellent the only problem when checking in told my booking had been cancelled but the receptionist re instated my and gave us a room 239 the room was ok but was for wheelchair users.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Wojciech Wawrzyniak Guest Relations

Simon H. Business - 22/11/2018 AccorHotels certified review
« Business trip »

Very convenient and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Wojciech Wawrzyniak Guest Relations

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