Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

4.5/5 1,488 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 375.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

  • 205 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,824 reviews

Our guest reviews for Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,488 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Deniz E. Business - 09/08/2018 AccorHotels certified review
« The stay was comfortable but the room was below my previous experiences with Sofitel. »

I had booked a King Room but I was given a room with two twin beds. Furthermore, the bathroom was old with many scuff marks and pealed sealings and paint. The bathroom amenities did not include a body cream. Even though the hotel was rated 5 stars, I personally would rate this room on a 3 star level. I was disappointed with the offering. However, it must be said that the staff was very cordial. And the breakfast was excellent. The breakfast cook went out of his way to satisfy special orders.

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Mrs »

Well located hotel with all the luxuries you would expect from a Sofitel Hotel. Quit and comfortable room.

Liz Families - 05/08/2018 AccorHotels certified review
« Good location »

Great location in the old town just off the main square

Alicja Families - 03/08/2018 AccorHotels certified review
« Super »

Super hotel

Anthony L. Friends - 02/08/2018 AccorHotels certified review
« Well located to old town square »

Well located to old town square. Room requested was with a walk in shower so a disabled unit was provided. That was ok but the air conditioning did not work. Another room was provided which was also a disabled unit but the shower head fell off the rail several times . This was reported to reception staff, but overall clearly adequate maintenance does not seem to be carried out on a regular basis. This five star hotel fell well below expectation even when compared to the 3 star Mercure hotel in Zakopane which was absolutely fabulous. Disappointed to say the least . Would consider another hotel when next we visit Wroclaw.

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Great location but noisy at night »

Staff were excellent. Efficient, pleasant and courteous. Bed comfort - excellent. However, we asked for a quiet room and yet were kept awake for the three nights of our stay by loud drunks. While the location and price point was very good, I’m not sure I would recommend the Sofitel due to the noise issues.

Liat D. Families - 31/07/2018 AccorHotels certified review
« A true 5 star hotel »

I would like to speak highly of Ms. Agnieszka Bialowas (Deputy F&B Manager), who stood at the entrance to the breakfast room. She was so gentle, kind and professional. In addition, thanks to Mr. Wojtek Kozak from the breakfast room.

Achim H. Business - 31/07/2018 AccorHotels certified review
« Extremly satisfied »

feeling welcomed

Gabi J. Families - 29/07/2018 AccorHotels certified review
« On vacation with family »

Great location. Breakfast was delicious and plentiful with a wonderful selection. Rooms were very nice.

Danielle C. Couples - 29/07/2018 AccorHotels certified review
« Another wonderful stay »

The staff were extremely helpful when we were delayed arriving by 24 hours and arranged for us to stay another night.

E L. Families - 27/07/2018 AccorHotels certified review
« Excellent Service »

The personnel were highly accommodating, pleasant and prompt. Breakfast was very good and the personnel so attentive that by our third day they had noted our preferred table in the atrium and time of eating and prepared it and reserved it without our asking! The only reasons for 8 instead of 9 or 10 are : 1) The room was small and the layout of the room made it hard to keep a large suitcase open without blocking the door 2) There was no bidet, washlet or hand spray/shower. 3) The layout of the tub/shower is awkward and the back of the tub, from where one exists, does not have an anti-slip surface.

Anonymous Business - 24/07/2018 AccorHotels certified review
« Awesome »

The Sofitel is conveniently located with comfortable beds, great food and an awesome customer experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Melanie Couples - 23/07/2018 AccorHotels certified review
« Beautiful Hotel, Perfect Location, Friendly Staff - Recommended! »

We stayed at Sofitel Wroclaw for 3 nights. It is perfectly located in the city center - only 5 minutes walking distance to the old town. We reserved a Superior Room incl. Breakfast and access to the spa area. The room was on the 6th floor with view to a backyard, clean, quite big, calm and there was a very comfy bed. "Bad" points: the design is a little old fashioned and the room itself run down. The spa area is nice - we used the Sauna (great!) and the Jacuzzi (a little bit cold for me). The steam bath was not on, but I am sure that we could have used it on demand. Massages and other treatments can be booked separately. The breakfast was very good - large choice (sweet and savoury dishes) and very good quality. All of the employees were very nice and attentive. We would book this Hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie, Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town.It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Wojciech Wawrzyniak Guest Relations

Craig Business - 23/07/2018 AccorHotels certified review
« Always superb visiting »

Experience was very good from friendly staff to very clean and big rooms. Carolina who worked in the breakfasts was super friendly and a credit to your organization.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Anonymous Business - 23/07/2018 AccorHotels certified review
« I have found the staff were friendly and smiley. »

One downside was the tea at breakfast did not smell fresh even though the selection of tea was plenty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

S. K. Friends - 23/07/2018 AccorHotels certified review
« Great Hotel ! »

Excellent hotel with first-class service. A good spa. Breakfast is simply gorgeous (would be great to add champagne, at least on weekends) .All our wishes, including a transfer have been met. The location of the hotel is the best in Wroclaw (50 meters from Rynek Square). The rooms standard views of the atrium (6th floor), but it was very, very quiet. The soundproofing is excellent. I recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. S., Thank you very much for taking the time to review your experience at Sofitel Wrocław Old Town. It is a great pleasure that the whole team could provide with a service that was up to your expectations. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

Sofia Business - 22/07/2018 AccorHotels certified review
« Very good »

Nice hotel in the heart of the city. Comfortable beds, good isolation of the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sofiia, Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Wojciech Wawrzyniak Guest Relations

Guy H. Business - 21/07/2018 AccorHotels certified review
« Great place, cold breakfast »

This is a great place but breakfast was luke warm each morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy H., We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Wawrzyniak Guest Relations

Business - 19/07/2018 TripAdvisor review
« Quite poor quality »

Housekeeping quality is very poor, they collect the dirty towels and forget to put new ones. Minibar service (tea & coffee service) was forgotten 2 times during my stay. Wifi quality is extremely poor, on the corridor the wifi strength was ok but in the room it was not possible to connect to internet. So if you are a business traveler and need to work in your room, it is not an hotel for you.

Anonymous Couples - 17/07/2018 AccorHotels certified review
« I was very happy to stay in your hotel. »

Great room Excellent breakfast Very good location Good service Only 1 remark: very difficult wifi connection; I had to try several times before it worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Sincerely, Wojciech Wawrzyniak Guest Relations

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