Hotel - Sofitel Berlin Gendarmenmarkt
Sofitel Hotel Sofitel Hotel

Sofitel Berlin Gendarmenmarkt Hotel

Our hotels AccorHotels
4.5/5 1,511 reviews
All hotels in Berlin
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 111.20 EUR Non member rate
From 102.30 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxury accommodations encompass 70 elegant rooms and 22 exlclusive suites. Some of these first-class accomodations provide direct view to the french cathedral and the Gendarmenmarkt. A heaven of silence feature the rooms to the inner court.

  • 92 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,806 reviews

Our guest reviews for Sofitel Berlin Gendarmenmarkt

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,511 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alastair Couples - 18/04/2018
« Thoroughly enjoyable stay »

We were welcomed at reception and this positive beginning set the scene for our stay. The room was spacious, very well equipped and in a quiet position as requested. The bed is super comfortable. The breakfast buffet is one of the most lavish we have experienced, and the staff were friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. G., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Sandra C. Couples - 17/04/2018
« Lovely hotel close to the historic sights »

Friendly staff and the room was relaxing and quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mrs. C., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Marianna Friends - 14/04/2018
« as usual nice experience with Sofitel »

Sofitel met almost all our expectations. Location was good, breakfast - delicious, very good refurbished rooms. Clean and quiet. Good value for money. The only minor disappointment was the size of the dbl room. Even so, we really enjoy our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mrs. B., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Claire Couples - 13/04/2018
« Nice hotel and good location »

Really nice hotel with a warm welcoming. The room was nice with a beautiful view on the Gendenmarkt Place. However, the welness area may be enhanced with more facilities and nothing out of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mrs. P., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
D. Couples - 13/04/2018
« Stunning hotel, localized in the center of Berlin »

Very pleasant stay among a nice and professional staff. It was a pleasure to discover Berlin for 2 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mrs. D., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Alan K. Couples - 13/04/2018
« Excellent Service and such a nice experience! »

We were treated wonderfully by your staff. Thank you for making our stay fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. K., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Ajm Business - 13/04/2018
« Friendly service, nice cozy room and excellent breakfast »

In general, a pleasant experience. There's room for improvement in the television channel options as no English language news channel was found. BBC channel that was supposed to be in the menu, was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. P., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Michael B. Couples - 10/04/2018

A very pleasant stay in a very good location in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. B., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Gemma Couples - 10/04/2018
« Was okay but overall I was dissapointed »

I was disappointed overall. I booked this hotel after reading good reviews and I also wanted to surprise my partner with a 5 star hotel for his birthday. The location was fantastic and the hotel appearance from the outside and the lobby were great and the staff were very friendly and really helpful on arrival. Our room wasn't ready so we had to leave our luggage and go be tourists for a few hours before check-in. When we got our room key, I was really excited to see the room as I paid for the Luxury Room, which was the most expensive room at the hotel, I was very disappointed. The room did not look like a five star luxury room, I could have been staying in any old budget hotel for all I knew. The views were of a street, I paid for luxury room because the views were supposed to be the best. The shower drain smelled really bad and if you left the bathroom door open for long, the smell would come into the room, it was very off-putting to have a shower. The bed wasn't very comfortable for a luxury room. There was only 1 regular coffee sachet each, the robe that was provided was broken. The options in our mini fridge were not suitable so when I asked reception for alternatives (different flavours), I was told that they do not stock them anymore. All the little things would never usually bother me but for a five star luxury room, the little things matter and I was not impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this email finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive grading and I have shared these with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides the points which you rated positively I have well noted your feedback about the areas in which we did not meet your expectations. Please accept our sincere apologies for the inconvenience experienced. Mrs. C., thank you again for your honest feedback and for sharing your experience. Please feel free to contact us for any further comments at any time. Best wishes, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Anonymous Business - 09/04/2018
« Chic hotel but experience was not 5 stars »

The room is very nice and modern, but you have to look around to find things. The plug near the bed to charge your phone at night is under the nightstand and you literally have to lie on the floor to reach it. Not all room are equipped with tea/coffee facilities, so I had to call and ask for it, but only got green tea not coffee and when the room was made up the morning after they did not replenish what I'd used or added coffee either. The complimentary toiletries are hidden in a jar on a bathroom shelf so took a while to find. The toiletries are Lanvin but no body moisturizer was provided only shampoo, conditioner and shower gel. At the time at realized I had already called reception for the kettle so I couldn't be bothered to call again. The worst part of all though was that my room was on first floor and on Saturday morning as I returned to the hotel at 2.30 am there was a club somewhere nearby playing techno/house music which was extremely loud, it felt like it was in the adjacent room. Luckily I had earplugs but if I hadn't brought them with me I would have had no choice but to ask to move room in the middle of the night it was that loud. On the positive side, the breakfast is very good, the bed is comfy and the staff are lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this email finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive grading and I have shared these with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides the points which you rated positively I have well noted your feedback about the areas in which we did not meet your expectations. Please accept our sincere apologies for the inconvenience experienced. Mrs. S., thank you again for your honest feedback and for sharing your experience. Please feel free to contact us for any further comments at any time. Best wishes, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Yd Solo - 08/04/2018
« Excellent short trip stay »

The bed was extremely comfortable, staff very attentive, location is superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mrs. D., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Lionel Couples - 04/04/2018
« Really good experience »

I have been fully satisfied by the services offered by Sofitel. The room has been spotless, the breakfast buffet offers a large choice and its opening hours up to 11:00 is convenient. The hotel is very well located close by many sights places. I have been warmly welcomed and all my questions found answers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. T., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Christopher A. H. Couples - 04/04/2018
« We Really enjoyed our stay.. »

The hotel was perfectly situated. We was very impressed with sofitel and would recommend to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. M., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Aaron A. Solo - 04/04/2018
« Excellent »

Arrived around 9 or 10 am and the staff was very helpful and accommodating until my room was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. A., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Mr A. M. J. Couples - 04/04/2018
« Disgusted because we had to pay an extra 45 euros per night for a disabled room. That said, the room was clean and comfortable, although I do not rate this hotel as a 5 star hotel. »

The room was clean and comfortable although not 5*. I was dissatisfied because when I booked my stay, I booked a classic room, and was later told that if I required an accessible room for my husband who uses a wheelchair, that I would need to have a junior suite, and that this would cost an additional 45 euros per night. I had no alternative but to pay the additional 45 euros per night as my complaint to the hotel receptionist, whilst she was polite, was very poorly dealt with. I asked whether breakfast was included, particularly as I had to pay the additional 45 euros per night for an accessible room, and was told that if we want breakfast, it would be charged separately, at around 30 euro per person per day. I am disgusted that the hotel openly discriminates disabled people because they require access adjustments by charging extra for the room they require. I will not stay in any Sofitel hotels again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this email finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive grading and I have shared these with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides the points which you rated positively I have well noted your feedback about the areas in which we did not meet your expectations. Please accept our sincere apologies for the inconvenience experienced. It makes me feeling said to read your feedback regarding your booking and that we could not make it better with any other breakfast offer. I totally understand your situation and I refund the EUR 135,- extra fee for the Junior Suite to your Credit Card. I hope, that you maybe give us a second chance any other time. Mrs. J., thank you again for your honest feedback and for sharing your experience. Please feel free to contact us for any further comments at any time. Best wishes, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Mr Families - 03/04/2018
« Average »

I don’t care what you call that room, but you definitely shouldn’t use the word suite. Very, very misleading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this email finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive grading and I have shared these with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides the points which you rated positively I have well noted your feedback about the areas in which we did not meet your expectations. Please accept our sincere apologies for the inconvenience experienced. Mr. R., thank you again for your honest feedback and for sharing your experience. Please feel free to contact us for any further comments at any time. Best wishes, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Roger B. Couples - 02/04/2018
« Sofitel - for the perfect break »

Check in and outefficient; staff knowledgeable and helpful; bedding and pillows luxurious; location excellent for both East and West of Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. B., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Uk M. Families - 02/04/2018
« Great location. Small rooms over the courtyard with poor curtains »

The staff were lovely. I only had two small issues. We were in a small room overlooking the courtyard. As a Sofitel Accor hotel loyalty member, I'd normally expect a slightly better room, but we booked through Expedia rather than directly so we could only have ourselves to blame, perhaps. The receptionist said she would look my membership number up, but I am not sure she found it. The curtains did not prevent light coming in adequately. Better black out curtains or blinds would be good to prevent guests waking up earlier than they want to. A nicer bar area would be good - though the recommendation of Newton down the street was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this email finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive grading and I have shared these with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides the points which you rated positively I have well noted your feedback about the areas in which we did not meet your expectations. Please accept our sincere apologies for the inconvenience experienced. Mrs. W., thank you again for your honest feedback and for sharing your experience. Please feel free to contact us for any further comments at any time. Best wishes, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Mark S. Couples - 02/04/2018
« As usual excellent stay »

Friendly helpful staff, nice location nice room, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. s., thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

AccorHotels certified review
Geoffrey D. Families - 29/03/2018

Excellent. Staffs are very committed. Friendly with smiles on there face always. Services was very satisfactory and efficient. Breakfast was good. The lady chef at the egg station added a touched details to the breakfast service. The reception was best to none. Well done. Room service food was TASTY and delivery was quick. Good choices in minibar and very clean wirh detail. I am very satisfied and happy. Will recommend and definitely come back. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Duru, Greetings from Sofitel Berlin Gendarmenmarkt. I hope this e-mail finds you well. On behalf of our entire team I would like to thank you very much for completing our online guest survey. We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your feedback has been shared with the entire management team. Mr. Duru, thank you again for your honest feedback and for sharing your experience. Please do let me know if I can be of any further assistance. Kind regards from Berlin, Stefanie Kircheis Guest Relations Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 111.20 EUR Non member rate
From 102.30 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 680 m Mercure Hotel & Residenz Berlin Checkpoint Charlie
Mercure Hotel & Residenz Berlin Checkpoint Charlie
From
From 101.00 EUR Non member rate
From 93.93 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 970 m Novotel Berlin Mitte
Novotel Berlin Mitte Hotel
From
From 86.00 EUR Non member rate
From 79.98 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis budget Berlin City Potsdamer Platz
ibis budget Berlin City Potsdamer Platz
From
From 49.00 EUR Non member rate
From 49.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km Novotel Suites Berlin City Potsdamer Platz
Novotel Suites Berlin City Potsdamer Platz Hotel
From
From 106.00 EUR Non member rate
From 98.58 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BERLIN
See rates