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Sofitel Berlin Gendarmenmarkt Hotel 5 stars

TripAdvisor rating 4.5/5 1,628 reviews
Sofitel Berlin Gendarmenmarkt
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Hotel extras

  • Several attractions, such as the Brandenburg Gate, which is within walking distance

  • MyBed Double Size Bed ¤ Hermès and Lanvin toiletries

  • Clefs d'Or concierge and a personalized service

  • The Delphinium has impressive lighting, making it ideal for your board meeting or banquet

  • Located in the historic center on one of Europe's most beautiful squares - the Gendarmenmarkt

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 30.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Berlin Gendarmenmarkt

Charlottenstrasse 50-52
10117
berlin
germany

Tel: +4930203750

Fax: (+49)30/20375100

Contact email

Check-in from 15h00

Check out up to 12h00

  • S1 S5 S7 :   S1 S5 S7 FRIEDRICHSTRASSE

  • U2 :   U2 STADTMITTE

  • U6 :   U6 FRANZ. STRASSE

  • By plane

    AIRPORT TEGEL At 10km / 6.21 miles

  • By plane

    BERLIN SCHOENEFELD At 25km / 15.54 miles

  • By plane

    BERLIN TEGEL At 15km / 9.32 miles

  • By train

    HAUPTBAHNHOF At 3km / 1.86 miles

GPS :52.514647, 13.390961

BERLIN travel guide

Our accommodations

Our luxury accommodations encompass 70 elegant rooms and 22 exlclusive suites. Some of these first-class accomodations provide direct view to the french cathedral and the Gendarmenmarkt. A heaven of silence feature the rooms to the inner court.

Classic Room, 1 double bed (1.60 x 2.00 m/63 x 78.7 in)

  • Max. number of persons: x2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

SUPERIOR ROOM, 1 Double Size Bed

  • Max. number of persons: x2
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

LUXURY ROOM, 1 Double Size Bed, upper floors, seating area

  • Max. number of persons: x2
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Classic Single Room, 1 single bed

  • Max. number of persons: x1
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

JUNIOR SUITE, 1 Double Size Bed, separate seating area, view of courtyard or Gendarmenmarkt

  • Max. number of persons: x3
  • Area: From 35m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

PRESTIGE SUITE, 1 Double Size Bed, separate living room, overlooking the Gendarmenmarkt

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

OPERA SUITE, 1 Double Size Bed, over 2 floors, 3 balconies, spectacular view of the city

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Our restaurants and bars

ATRIUM CAFE

Type of cuisine: Cafe

Enjoy the buffet breakfast in a relaxed atmosphere in our café's bright atrium. Local and international specialties make for a delicious start to the day.

AIGNER

Type of cuisine: International

Savor Austrian and international delicacies in the afternoons or evenings and enjoy fine wine from the Horcher vineyard in the ambience of a Viennese coffee house.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 251 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 140 people

Find out more
Sofitel Berlin Gendarmenmarkt Meeting Room

Our guest reviews for
Sofitel Berlin Gendarmenmarkt

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,990 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,628 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good but cold

Customer review rating 4.5/5

Matthew Couples - 04/04/2019 AccorHotels certified review

The Hotel was amazing right where we needed it to be. Sad that the hotel would work with me (an Accor Hotel employee) with 2 other rooms that were suppose to be canceled but somehow never were and I got charged a no show fee.

Dear Mr. W., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I understand your Point with the No Show Fee. I will give the bad impression with charging this, to our Management again. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Great !

Customer review rating 4.5/5

Peeter Friends - 01/04/2019 AccorHotels certified review

Safe & confirtable

Dear Mr. T., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Fantastic

Customer review rating 4.5/5

Sally-ann J. Couples - 27/03/2019 AccorHotels certified review

Lovely room and treats, smily staff always acknowledging and helpful when encountered. Thank you for the excellent service.

Dear Mrs. J., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Very good

Customer review rating 4.5/5

Mr S. E. Business - 26/03/2019 AccorHotels certified review

Good rooms, quiet but well located location. Staff friendly and attentive.

Dear Mr. E., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

The team were attentive, caring and helpful

Customer review rating 4.5/5

Gary W. Couples - 22/03/2019 AccorHotels certified review

Your hotel is located in a great position and the entire team from the top down provided my wife and I with great service

Dear Dear Mr. and Mrs. W., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best for you, I remain Yours sincerely, Stefanie Kircheis Front Office Manager
Customer review rating 4.5/5

Oksana Couples - 17/03/2019 AccorHotels certified review

Small rooms. Our room was upgraded. Thank you. Because I can hardly imagine the size of the room I originally booked. Honestly speaking it's not a 5* hotel. More business like. Although the location is absolutely perfect. The breakfast isn't worth the money you ask for it. The quality of food you offer for breakfast must be improved.

Dear Mrs. O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. I would be very thankful if you could give me further details concerning your validation. That would allow analyzing the issue. My direct e-mail is as follows: h5… I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Stefanie Kircheis Front Office Manager

It is just always perfect

Customer review rating 4.5/5

Anonymous Business - 15/03/2019 AccorHotels certified review

Very friendly welcome at reception including a welcome drink voucher if you are a member. Rooms are warmly and elegantly decorated and always include a nice and fluffy dressing gown and house shoes. Breakfast is really good, don‘t miss having a freshly cooked omelette or scrambled eggs. All in all, a 10

Liebe Frau P., ich bedanke mich ganz herzlich dafür, dass Sie wieder unser Hotel für Ihre Übernachtung in Berlin gewählt haben und sich zudem die Zeit genommen haben, eine Bewertung abzugeben. Ihre positive Bewertung unseres Hauses habe ich gerne an meine Mitarbeiter weitergeleitet. Im Sofitel Berlin Gendarmenmarkt legen wir höchsten Wert auf Qualität und Service. Kommentare wie Ihre beflügeln uns und vermitteln Motivation. Ich freue mich, dass Sie sich auch dieses Mal bei uns wohl gefühlt haben und darf Sie hoffentlich recht bald wieder im Haus begrüßen. Ihnen wünsche ich alles Gute und verbleibe mit herzlichen Grüßen vom Gendarmenmarkt Juliane Kronfoth Assistant Front Office Manager

Great hotel

Customer review rating 4.5/5

Adam Couples - 13/03/2019 AccorHotels certified review

Ideally located, and as well appointed as I've come to expect from a Sofitel. The service and welcome was as excellent as always. Breakfast choices were fantastic. Would recommend.

Dear Mr. C., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Peace and a delicious breakfast

Customer review rating 4.5/5

Anonymous Solo - 11/03/2019 AccorHotels certified review

I have been staying at your hotel for over ten years and have always appreciated the politeness of the staff, the comfort of the (small) bedrooms, the excellent position on the Gendarmenmarkt and the very good breakfasts.

Dear Mr. T., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Helpful staff in a clean and modern, well-situated hotel

Customer review rating 4.5/5

Ann M. Couples - 10/03/2019 AccorHotels certified review

We enjoyed our stay. There is easy access to the U-Bahn and there are shops and good restaurants nearby.

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Mr.

Customer review rating 4.5/5

Anonymous Business - 28/02/2019 AccorHotels certified review

Friendly. Efficient. Professional

Dear Mr. K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assiatant Front Office Manager

top as usual

Customer review rating 4.5/5

Anonymous Couples - 25/02/2019 AccorHotels certified review

excellent

Lieber Herr M., ich bedanke mich ganz herzlich dafür, dass Sie unser Hotel für Ihre Übernachtung in Berlin gewählt haben und sich zudem die Zeit genommen haben, eine Bewertung abzugeben. Ihre positive Bewertung unseres Hauses habe ich gerne an meine Mitarbeiter weitergeleitet. Im Sofitel Berlin Gendarmenmarkt legen wir höchsten Wert auf Qualität und Service. Kommentare wie Ihre beflügeln uns und vermitteln Motivation. Ich freue mich, dass Sie sich bei uns wohl gefühlt haben und darf Sie hoffentlich recht bald wieder im Haus begrüßen. Ihnen wünsche ich alles Gute und verbleibe Stefanie Kircheis Front Office Manager

Top class hotel in beautiful Gendarmenmarkt Square!

Customer review rating 4.5/5

Anonymous Couples - 21/02/2019 AccorHotels certified review

Thoroughly enjoyed our stay; our room was great with top views over Gendarmenmarkt Square, exceptional dining experience in Aigner Restaurant and friendly and helpful hotel staff.

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Stylish hotel, great location

Customer review rating 4.5/5

Rebecca Families - 19/02/2019 AccorHotels certified review

We visited for my sister’s birthday and the hotel gave us a bottle of champagne on arrival which was such a surprise and a really lovely touch. This was our second visit and it was just as fabulous as the first. The hotel is stylish, comfortable, modern and quiet. The location is beautiful and close to lots of restaurants and bars. There is a U Bahn station just round the corner, although we walked pretty much everywhere as the weather was amazing for February. Thank you for a memorable stay.

Dear Mrs. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager
Customer review rating 4.5/5

Andrew Business - 15/02/2019 AccorHotels certified review

I had a problem with my room when I stayed last year and I was told at the time I would be looked after if I returned to the hotel. I did this year and assumed they would not remember what was promised but I was pleasantly surprised to find they did and had my room upgraded. I am very impressed that the staff made a note of my issue last year and that was spotted by the staff this year and acted upon

Dear Mr. W., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Well located, quiet, totally accommodating.

Customer review rating 4.5/5

Ryan A. D. Business - 14/02/2019 AccorHotels certified review

Very pleasant.

Dear Mr. D., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Great stay, very friendly and attentive staff and excellent location!

Customer review rating 4.5/5

Anonymous Business - 06/02/2019 AccorHotels certified review

Overall I had an excellent stay. First I was given room 510 which is extremely small and not very nice. After calling and asking for a new room I was swiftly moved to a better. larger room on the same floor. I met several staff members throughout my stay and everyone was extremely friendly and helpful. The breakfast buffet has a very good selection and the service was great. Needless to say the location of the property is excellent and I can highly recommend this hotel!

Dear Mr. B., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Good experience

Customer review rating 4.5/5

Anonymous Business - 05/02/2019 AccorHotels certified review

It was a good experience although I did a mistake by the booking and a no show was counted for one night.

Dear Mr. B., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager
Customer review rating 4.5/5

Anonymous Business - 05/02/2019 AccorHotels certified review

Nice room, good Breakfast, helpful and friendly staff

Dear Mrs. O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Very Good

Customer review rating 4.5/5

Dsk Business - 02/02/2019 AccorHotels certified review

It is very difficult to rate a business like Hotel, during a one night stay for business. Everything was excellent, especially the concierge / reception who has listened to my request and upgraded me to an excellent room with a view on the Square. Didn't had the chance to try your restaurant, or even to enjoy the free drink for that matter. BTW, the A/C was at its warmest (24 c), yet the temperature in the room was OK but a bit limit for me personally.

Dear Mr. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager
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