Hotel - Sofitel Berlin Gendarmenmarkt
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Sofitel Hotel

Sofitel Berlin Gendarmenmarkt Hotel

Charlottenstrasse 50-52 
10117  BERLIN
GERMANY

1,401 reviews
TripAdvisor Rating Based on 1,401 reviews
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From 128.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxury accommodations encompass 70 elegant rooms and 22 exlclusive suites. Some of these first-class accomodations provide direct view to the french cathedral and the Gendarmenmarkt. A heaven of silence feature the rooms to the inner court.

  • 92 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,116 reviews

Our guest reviews for Sofitel Berlin Gendarmenmarkt

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,401 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
V.a.a. Couples - 14/08/2017
« Perfectly located and full of charm »

Me and my girlfriend were sitting there for a weekend and everything was perfect Very tasty breakfast, wonderful room and a very kind and smiley staff When I will have a new opportunity, I will come back in this hotel without any doubt (Nota bene : Just prevent your housekeepers to knock more than just once before to enter in a room.. that could avoid little.. uneasiness)

AccorHotels certified review
Gilles Families - 13/08/2017

Very good experience, very friendly and competent staff. We only missed some nice and comfortable place with sofas to have a drink in the evening.

AccorHotels certified review
John H. Couples - 12/08/2017
« Boutique hotel in the centre of Berlin »

From the moment we arrive we were made to feel welcome by your truly excellent staff who went out of their way to help us after our airline misplaced our luggage The hotel is in a great location and our room was well equipped and looked after during our stay Highly recommended..

AccorHotels certified review
Anonymous Business - 12/08/2017

we have stayed in this hotel once a year for 8-9 years we always stay in the same suite and are always very satisfied. this time though we felt things weren't up to standard. there was no bottle opener in the room. we only had one glass and one cup one day. Several light bulbs were not working. There was very little selection on the mini bar - for example no gin the breakfast had less selection though what we had was good. over all we just felt that the hotel was not up to its usual standard.

AccorHotels certified review
Selma L. Business - 11/08/2017
« Terrible network »

I stayed in this hotel for business however I was really disappointed. The phone network was really bad so I couldn't make my business call. Coffee was not included and not available in standard room like we can find in even basic hotels. However the room wa nice, the hotel is well located and the breakfast was perfect.

AccorHotels certified review
Gaud C. Couples - 09/08/2017
« Excellent service and location »

The hotel is right in the center of Berlin. Very accessible with public transport. Easy to go around town. The staff is always nice, providing great service and advice.

AccorHotels certified review
Malachy O. Families - 06/08/2017
« Highly enjoyable stay with no issues whatsoever. »

The staff was extremely helpful and friendly at all times and the room was very nice. Had a very positive experience overall.

AccorHotels certified review
Hans M. Business - 06/08/2017
« Ok »

We were greeted with the statement that we have been "upgraded" with a better room category. As we found out That was not true. You don't need these kind of gimmicks. They are misleading.

TripAdvisor review
Solo travel - 05/08/2017
« Sofitel Berlin »

This was a very cute hotel with excellent service. The room was a bit small and dark though, especially the bathroom. I kind of managed but it's definitely not for two people. I would make sure to book a bigger room next time.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour orbacha, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

AccorHotels certified review
Jutta M. Solo - 04/08/2017

Very pleasant Wifi a disaster

AccorHotels certified review
Anonymous Solo - 31/07/2017
« Outstanding location and exceptional service. Pleasant accomodations. »

Enjoyed view of Gendarmenmarkt and convenient location walking distance from everything. The concierges Nicolai and Wadil were friendly, enormously helpful securing reservations and anticipating needs. All service was excellent. The food at breakfast was good. Room was a little small but large enough to be comfortable and very clean. I would recommend the hotel to anyone visiting Berlin.

AccorHotels certified review
Sandra M. Couples - 30/07/2017
« Great location lovely hotel »

We stayed four nights in quite a large room with a sitting area which we liked very much, the people who work there are all very helpful. The location is excellent and within walking distance to important places to visit, near hop on hop off and a square away from the metro too.

AccorHotels certified review
Sjb Friends - 30/07/2017
« Excellent hotel, and great service »

It is a nice hotel in a very beautiful, quiet location. The staff are friendly and helpful, and the rooms are very nice. The only disappointment was a lack of complimentary tea and coffee, as it's always nice to be able to wake up and make a coffee to get the day started. It is the first sofitel I have stayed in without complimentary tea and coffee, but apart from this, it was a good experience.

AccorHotels certified review
Anonymous Couples - 26/07/2017
« Great service »

Great room, amenities, views and staff friendliness

AccorHotels certified review
J. O. Couples - 26/07/2017
« Friendly staff, comfortable room & lobby, with small technical hiccups »

We stayed for almost a week, and were very comfortable for the most part. The property is beautiful and clean, and the desk staff was always warm and wonderful to interact with. Emmanuel, the porter, was so great and informative at check in and set a great tone for the hotel. However, our shower drain was slow moving for the entirety of our stay, making the morning routine cumbersome. We reported to the desk multiple times, and they said they'd send someone up each time (we went out for the day). If they did send someone up, there is a generally plumbing issue; if they did not, there is a service follow through issue. Either way, the shower issue was never resolved over the course of the stay. Additionally, when we ordered room service- we received nothing for over an hour. We had to call back to follow up and receive any food; no discount or apology was offered.

AccorHotels certified review
Phil T. Couples - 25/07/2017
« Good experience all round, but rooms not as clean as we would have liked. »

Overall, very enjoyable. Our room was little bit tatty. Sheets were a little dirty. Staff great, location super, food very good.

AccorHotels certified review
Jarmo V. Business - 22/07/2017
« Nice stay in a wonderful hotel »

Check in excellent. Room nice, but aircondition too noisy Breakfast good. Check out excellent and smooth

AccorHotels certified review
Garry B. Couples - 19/07/2017
« Garry B. »

Very Helpful, good train directions made my wife's 50th Birthday trip round Berlin fantastic

AccorHotels certified review
Jakob B. S. Couples - 17/07/2017
« Keep pushing excellence higher »

I love this hotel and it's service level

AccorHotels certified review
Anonymous Couples - 16/07/2017
« extremely satisfied »

Very pleasant. Bed was a little. Soft and lumpy. Very nice room extremely competent front desk women. Sink splashes.

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