Mercure Hotel Berlin City 4 stars

TripAdvisor rating 4.0/5 1,727 reviews
Mercure Hotel Berlin City
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+ 24 Services
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Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Home of the Stulle (German sandwich): more regionally inspired cuisine at www.stullen-buch.de

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Superior Room with queen-size bed and garden view

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Twin room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Superior Room with one double bed and garden view

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,481 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,727 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Berlin stay

Customer review rating 4.5/5

Katherine Families - 07/10/2019 AccorHotels review

Really great stay. So well situated to get to all the major sites and location near main train station and tram stop right outside.

Cute and cozy with wonderful staff

Customer review rating 4.5/5

Karen P. Friends - 07/10/2019 AccorHotels review

The staff is so friendly and inviting - especially the lovely lady that greeted us each morning for breakfast and Grit at Relax. The room was small, but well appointed and comfortable. My only complaint is that the towels were not soft and they did not give you enough towels. I had a wash cloth when I checked in, but never again. And, I did not find the pillows to be comfortable and I tried a couple of different types. The location was fantastic and the breakfast was fantastic - a great way to start the day.

really good

Customer review rating 4.5/5

Adrian B. Couples - 05/10/2019 AccorHotels review

staying for the marathon and had a great time at the hotel. all the staff where fab

Comfortable room & good breakfast

Customer review rating 4.5/5

M G. Couples - 04/10/2019 AccorHotels review

Very friendly staff, breakfast was good with plenty of choice. Disappointed that we had no English channels on our TV, We have stayed in many hotels in various countries this was a first

Customer review rating 4.5/5

Elina Business - 02/10/2019 AccorHotels review

We stayed as part of a bigger group and had a great experience. Breakfast as good and well organized with a very pleasant service. We were also happy with the reception personnel who were always professional, service-minded and helpful!

Awful internet connection speeds.....but otherwise a delightful stay.

Customer review rating 4.5/5

Paul S. G. Solo - 02/10/2019 AccorHotels review

I had a relaxing time over two days at the hotel (Sun 22 to Tue 24 Sept 2019). Staff were knowledgeable and friendly, and the breakfast buffet spread was good. The only thing that surprised and disappointed me was the very slow internet connection in my room. At the window area, it was one bar (signal strength). At the door of the room, it was five bars. With this knowledge, I spent my time near the door of the room with my computer on my lap each time I wanted to go online. This is terrible - for a "first world" country like Germany. The fact that the hotel provided a hotline number in case someone had connection issues told me that the hotel/country is not up to speed with many other parts of the world when it comes to being able to connect seamlessly to the Internet.

See Berlin from the heart of the city

Customer review rating 4.5/5

Jane Couples - 28/09/2019 AccorHotels review

Mercure Berlin City is a great hotel nestled in the heart of the city The hotel staff were very welcoming The room was lovely and clean and was a welcome replied after a long journey Beds and pillows were Really comfortable We were able to walk to all of the sights with ease and access to public transport right outside the hotel The main train station is a 15 minute walk

Mr

Customer review rating 4.5/5

A. Couples - 27/09/2019 AccorHotels review

Everything good. Free minibar and fast check in and out

Clean and comfortable hotel

Customer review rating 4.5/5

Karen Couples - 26/09/2019 AccorHotels review

We usually stay at this hotel when visiting Berlin and although the hotel was as clean and comfortable as in the past, small details made this last stay less satisfactory than our previous visits.

Great

Customer review rating 4.5/5

Anonymous Business - 24/09/2019 AccorHotels review

We stayed at Mercure Berlin City for a week. Comfortable room with friendly staff at check in. Restaurant has just the right mix. We were able to meet with business contacts as well as friends.

Room clean and style is grate.

Customer review rating 4.5/5

Anonymous Business - 24/09/2019 AccorHotels review

One inconvenient, then during checkout I have asked for new invoice on the company name. The promises have been done, by personnel, but the invoice wasn't send.

Nice long stay, half business half private

Customer review rating 4.5/5

Gyorgy M. Business - 16/09/2019 AccorHotels review

Actually, this is my favourite hotel in Berlin, staying here since many years, always during the IFA fair and almost every year prolonging my business stay with few days private......Berlin is also my favourite city. Pity, that rooms are really small (even the "upgraded" one. which I hardly believed this time: No. 638 for 2 persons). The only weak - but really very weak - point was the Wi-Fi supply. It was not sufficient (even the "Premium" ? was very bad), I had a 45 min. conference call, during that 3 times I lost connenction ! ! ! All others were really great, kind, polite and effective hotel team, nice bar, good breakfest, comfortable garage…. By now, 2019, the wi-fi became as "usual" as electricity or water supply, therefore I could give you now only 8 points instead of 10.

Perfect

Customer review rating 4.5/5

Alina Families - 08/09/2019 AccorHotels review

I travel to Berlin frequently and due to perfect serwis I changed Mercure at Wittemberger Platz to your hotel. I feel really welcome, the personel in reception, during the breakfast are fantastic!

Very good

Customer review rating 4.5/5

Londoner Families - 03/09/2019 AccorHotels review

Great location north of Friedrichstrasse. Hotel staff very friendly and room had everything required.

Customer review rating 4.5/5

Anonymous Couples - 31/08/2019 AccorHotels review

Great location, clean and comfortable rooms and excellent staff. We would like to commend Victor and Merlina on reception. They both provided service beyond expectations. We refer to our situation with lost property left on BVG and their attempts to help us find it. They both continued to help while we were there. Unfortunately, no happy results yet.

Very Good Accommodation

Customer review rating 4.5/5

Aida Couples - 29/08/2019 AccorHotels review

Very good room, Very friendly customer service. Nice buffet breakfast. Great location, close to restaurants, cafes and public transport stations and walking distance to shopping centers.

Heart of Berlin

Customer review rating 4.5/5

Patricia L. C. Couples - 26/08/2019 AccorHotels review

Had wonderful experience. A very special recognition to two women who work the check in, customer desks. We arrived after a long, very delayed flight from US. These ladies helped us immensely as we arrived with only clothes on our bodies. They helped by assisting us with phone calls to try to locate luggage, purchase clothing for our upcoming cruise, directions for public transportation etc. I have always chosen Accor properties when in Europe, service is always good, but these women were exceptional! Thank you for saving our holiday!

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Customer review rating 4.5/5

Anonymous Business - 23/08/2019 AccorHotels review

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Clean hotel, excellent breakfast

Customer review rating 4.5/5

Tommi Business - 22/08/2019 AccorHotels review

Rooms were clean, breakfast was plentiful, hotel was quiet so no problems with sleeping. Underground station is near. Would recommend this hotel. Good price/quality ratio.

Berlin Trip

Customer review rating 4.5/5

Margaret M. Couples - 19/08/2019 AccorHotels review

First time visiting Berlin but certainly won’t be the last.. the Mercure City was a great place to stay, staff were very friendly especially the lady who greeted us at breakfast every morning.. hotel was clean, convenient to all tourist sites. Our room was comfortable if a little small, breakfast was like a banquet!.. will definitely be back!

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