Mercure Hotel Berlin City

Extremely efficient, I checked in on line which expatiated check in on arrival at the hotel. Greeted with a warm welcome by the receptionist. Room clean, comfortable and quite. There was a lovely lady who greeted us cheerfully at breakfast both mornings, great start to the day!

Staff are very friendly, food in bar is excellent, bed is very comfortable and rooms are quite with a good shower , what more could you ask for

I've stayed here on more than one occasion. The size of the room is the only negative. The location is perfect. It's next to the Natural Science museum and across the street from the U-Bahn and the M5/M8/M10 trams, which take you just about everywhere in Berlin. It's only 2 stops away from the main train station as well. It has room service, a restaurant and bar, and modern amenities. The decor is unique yet modern as well.

Was a good experience in general but the minor details don’t allow to create a perfect experience. -Problems contenting to the WiFi. -Shower filtering water to the bathroom.

Thank you for your service, everything was perfect, the Only thing is that there was a lot of queue at the reception. But overall very Good

The process of registration was quick and efficient. I received the welcome drink and enjoyed a cosy room.

The hotel is close to the metro station in a very good position. The room is essential but comfortable with a good space for bathroom.

My room was comfortable and quiet for a great sleep. It would have been good to have an electric kettle, as I expected, as the capsule machine didn't allow to get boiled water. Check in staff were efficient although the location and style of check in desk was not conducive to a pleasant experience. The front rotating door was also problematic when trying to enter with both hands full. Nifty footwork required. Breakfast was excellent and there was one young female staff member who stood out from the rest but unfortunately I didn't get her name as she was always busy and being helpful to guests.

We have stayed at the Mercure Berlin City and have always found it very satisfactory. The rooms are well equipped for a short stay and the beds very comfortable. However, on this occasion I was irritated to find that although it is a non smoking hotel, the previous occupant of our room had obviously been smoking in it. I also feel that some of the rooms are needing a little spruce up. Otherwise, the hotel is perfect for our needs. The staff are friendly and helpful, the breakfast is excellent and the hotel location is ideal.

I enjoyed staying in Invalidenstrasse. The hotel was clean and comfortable the breakfast excellent. It is very near the U6 station and the tram stop to the Hbf.

Sufficiently good. Consistent room quality. Breakfast is a bit of a mess (there seems to be no system in it to collect your breakfast), quality is sufficient. The frontdesk quality is getter worse.

Quick check-in and thanks for the gift. Perfect stay in your hotel. Didn't miss anything.

Very pleasant hotel . A quiet bedroom.

Paid extra for an upgrade to, what was described as, the hotels best room with a garden view. The garden is not a garden, it's where the bins are kept and a car park for the flats opposite. And the room was only about a meter bigger than the bed. But overall the hotel was ok, not a bad location and the staff are friendly. But nothing privileged or premium about it so you shouldn't really claim it is as its misselling.