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Mercure Hotel Berlin City 4 stars

TripAdvisor rating 4.0/5 1,684 reviews
Mercure Hotel Berlin City
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Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Home of the Stulle (German sandwich): more regionally inspired cuisine at www.stullen-buch.de

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Currently, close to our hotel

The Bode Museum, Berlin, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Altes Museum in Berlin, UNESCO heritage, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Berlin Cathedral, visit

From 01/01/2019 to 31/12/2019

At 1.7 km

Tour of the Television Tower, Berlin

From 01/01/2019 to 31/12/2019

At 2.1 km

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 3.1 km

The Zeiss Planetarium, Berlin, visit

From 01/01/2010 to 31/12/2019

At 3.4 km

Picnic in the Volkspark Friedrichshain

From 01/01/2019 to 31/12/2019

At 3.7 km

Tour of the East Side Gallery, Berlin

From 01/01/2019 to 31/12/2019

At 4.9 km

Schönhausen Palace, Berlin, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 5.6 km

Kindl Centre for Contemporary Art, Berlin

From 14/09/2019 to 31/12/2019

At 6.6 km

BERLIN travel guide

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: ‌2
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: ‌2
  • Area: From 19m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: ‌2
  • Area: From 18m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: ‌2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with one double bed and garden view

  • Max. number of persons: ‌2
  • Area: From 18m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,086 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,684 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice stay

TripAdvisor rating 4.0/5

maciejgorny1986 Couples - 12/07/2019 TripAdvisor review

I really liked helpful, great staff, the personel in reception was outstanding. I loved check-in/out procedure. Also, very close to hotel is a good coffe/breakfeast place called "La Famme", for all those who enjoy eating breakfasts outside hotel :) and a nice park for a walk with the dog if someone travels with one.

Great breakfast

Customer review rating 4.5/5

Carsten Couples - 09/07/2019 AccorHotels certified review

I am a Gold member with Accor and was truly expecting a room upgrade at check in which I did not get and this was dissapointing however the lady at reception gave great service and made up for it. Room was small and nice but nothing special. Breakfast area was really nice, great design and excelleng choice of food.

hotel got my reservation wrong

Customer review rating 4.5/5

Anonymous Business - 08/07/2019 AccorHotels certified review

it was ok but I booked a room with queen size bed but got 2 twin beds

Dear Mrs. G., Thank you for taking the time to share your feedback. Sorry that we did not meet your expectations. Our front desk colleagues wanted to give you an upgrade to our superior rooms to the quite garden site. Therefore as you said there was another bed. This should not have happended. Please accept my apologies for this unconvenience. We hope to welcome you back to our hotel very soon! Sincerely, Johanna Boss Direktionsassistentin

Up to Expectations

Customer review rating 4.5/5

Anonymous Couples - 05/07/2019 AccorHotels certified review

Good value, clean, comfortable, good location, nice bar area.

Great location. Good air conditioning. Nice staff

Customer review rating 4.5/5

Yashen J. Couples - 04/07/2019 AccorHotels certified review

All good for the stay. However we forgot something in the room and the procedure to deal with this was poor. I suggest you either stop using the faundit service or you talk to them about making a significant improvement.

Warm welcome. Quick check in. Nice personnel. Repeat :)

Customer review rating 4.5/5

Joachim Business - 01/07/2019 AccorHotels certified review

Great place to stay. Really nice personnel, also when there is something not as expected, and that makes the difference.

Lieber Herr B., vielen Dank für eine schöne Bewertung Ihre Aufenthaltes bei uns im Mercure Hotel Berlin City! Wir freuen uns, dass wir Ihnen immer wieder einen schönen Aufenthalt bereiten können und sind sehr stolz solch einen treuen Stammgast wie Sie bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Johanna Boss Direktionsassistentin
Customer review rating 4.5/5

N. Families - 30/06/2019 AccorHotels certified review

Gut

Great hotel and staff

Customer review rating 4.5/5

Sam Friends - 28/06/2019 AccorHotels certified review

Staff were great and extremely friendly. Have stayed in Mercure before and has always been good!

Good location

Customer review rating 4.5/5

Abel Q. Friends - 25/06/2019 AccorHotels certified review

Walking distance to Berlin HOF (10 mins). Subway is very close by. Many restaurants nearby. Room is big and clean.

A good stay at a decent location

Customer review rating 4.5/5

Santosh A. Couples - 24/06/2019 AccorHotels certified review

It's easy to reach the hotel. The check-in process is quick and simple. The location is central and close to a tram and subway stations. The decor of the hotel is modern and feels new.

Mercure Berlin City

Customer review rating 4.5/5

Francesco Business - 23/06/2019 AccorHotels certified review

This is the second time I stay in this hotel and my stay was ok, but it is not as other Mercure hotels

Cool

Customer review rating 4.5/5

Anonymous Couples - 21/06/2019 AccorHotels certified review

It was fully as expected and a nice stay.

Dear Anne E., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

Overall, we had a very good stay.

Customer review rating 4.5/5

Anonymous Business - 20/06/2019 AccorHotels certified review

This was the second or third time that I have stayed in this particular Mercure hotel. It is very well positioned; it is very well run; and the staff are both pleasant and efficient.

Dear Andrew H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

Great location, great staff and best breakfast.

Customer review rating 4.5/5

Ralf J. Friends - 19/06/2019 AccorHotels certified review

Best location in Berlin, very good staff. Best breakfast with a big variety. The most amazing breakfast hostess I have ever met, exceptionally friendly.

Dear Ralf J., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

Perfect location, warm friendly staff, delicious full breakfast, safe neighborhood

Customer review rating 4.5/5

Deborah C. Solo - 17/06/2019 AccorHotels certified review

I traveled alone to Berlin and found the Mercure a perfect place, mostly for its proximity to public transportation. Across the street was a stop for the trams, and at the end of the street an underground station.

Dear Deborah C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

Lovely Central Hotel

Customer review rating 4.5/5

Nicole Couples - 17/06/2019 AccorHotels certified review

Returning guests we had a swift check in/out. Clean refurbished hotel room with great bathroom amenities. Controllable air con system was fantastic in the hot weather.

Good location and generally pleasant staff.

Customer review rating 4.5/5

Jane Couples - 17/06/2019 AccorHotels certified review

Generally pleasant experience and the front desk staff were very helpful. The room was smaller than we would have liked however .There was a problem in the bar when our meal order was not put through and we left the hotel and did not use the bar again.

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

3 nights stay in June 2019

TripAdvisor rating 4.0/5

Upali D Couples - 16/06/2019 TripAdvisor review

The hotel is very conveniently located - walking distance from the main railway station. The reception and restaurant staff were very courteous and helpful. The room was comfortable, though a bit on the small side. However we noted that a guest had a dog in the room on the Privilege floor that we were on. I understand that the hotel has a pet friendly policy, but I feel pets should be restricted to one floor as other guests may have allergies to them.

Nice hotel

Customer review rating 4.5/5

Enrique W. Couples - 15/06/2019 AccorHotels certified review

Clean rooms, very good breakfast, great location. Could improve front desk personnel attitudes. Should not have smoking areas. Elevator smelly.

Great location

Customer review rating 4.5/5

Barry H. Friends - 15/06/2019 AccorHotels certified review

Check in staff very friendly. Location very good. Barman was surly.

Dear Barry H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin
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