Hotel - Mercure Hotel Berlin City
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin City

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4.0/5 1,412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 80.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Drink vending machine

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

246 interior works of art: The artist Martin Mlecko designed all of the rooms at the 4-star Mercure Hotel Berlin City - every Standard, Superior and Privilege Room has its individual charm. All rooms are equipped with air conditioningand free WIFI, as well as being suitable for allergy sufferers: Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

  • 246 rooms
  • 235 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Direct dial telephone
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 11 outlet
    • RJ 45 outlet
    • Drink vending machine
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,651 reviews

Our guest reviews for Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,412 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hugh Friends - 12/10/2017
« Berlin weekend break »

Had a great weekend and the hotel room was really nice. I did upgrade to include use of the minibar but found this disappointing as very limited content especially for someone who doesn't drink beer as this all it had apart from water and a bottle of coke.

AccorHotels certified review
Mcconnell Business - 09/10/2017
« Very nice, pleasant stay »

Very nice, pleasant stay. Room was clean and pleasant. Hotel staff was friendly and quick to respond. Food at restaurant one night was very good. Breakfast buffet was excellent but expensive. Had some trouble controlling temperature in room. But on the whole, a very nice stay and would recommend to others.

AccorHotels certified review
Anonymous Friends - 09/10/2017
« comfortable »

Everyone was really nice, especially the lady at the breakfast reception. Beds very comfortable and a nice quiet room. The only down thing was that the room was a bit hot and fan noisy. There were pieces of glass in the toilet and the drainage in hand sink was blocked when we arrived but dealt with quickly when mentioned to cleaning staff. The location was perfect near community transport and in a nice area of Berlin. Would recommend this hotel.

AccorHotels certified review
Andrew Solo - 05/10/2017
« Great location and above average hotel »

In recent stays, the hotel has been gradually renovated. The rooms look nice and have lots of thoughtful design features that make the difference e.g. sockets and USB charging ports at desk height, enough storage space, a comfy chair and a good chair for the desk, a desk light. My only niggle is the pillows - one was so hard, one had almost no filling in it to give head support - and both were made of foam. The breakfast was fine with a reasonable choice, but at 19 Euros I would expect nothing less. Staff were friendly throughout my stay.

AccorHotels certified review
Martin B. Couples - 03/10/2017
« A long weekend in Berlin with my wife »

I stayed here with my son for a weekend in June of this year and enjoyed it so much that I returned with my wife in September. This really is a superb hotel, ultra clean, efficiently run by very friendly staff. It advertises as a 4 star hotel and really is. Wonderful breakfasts and great coffee shop/bar. As a Club Accor member i stay in many Accor hotels, this is one of the best (actually I have never stayed at a bad Accor hotel). I will be back.

TripAdvisor review
Business - 03/10/2017
« very nice »

excellent location, very friendly and competent staff who cares about the client. The bar service was also excellent and the overall impression of the hotel was very good. I can recommend more staying a few days...

AccorHotels certified review
Anoniem Business - 27/09/2017
« Convenient location but limited comfort »

Convenient location. However the room itself is a little outdated, and was not clean. Also no fridge available. Finally, I found all the advertisements in the room trying to sell you stuff from the hotel very annoying.

AccorHotels certified review
Anonymous Business - 25/09/2017
« I did not feel that my Status as a Platinum Member was aknowledged »

It was okay. However I did not experienced the warm welcome I feel in any other Accor Hotel around the world. I felt like the status was not appreciated. Not even a welcome note from the Management was in my room which as a platinum member I enjoy.

TripAdvisor review
melinal472 Business - 25/09/2017
« Cool and nice hotel in the centre of Berlin »

Very good location (close to S+U), cosy bar/restaurant with delicious traditional tastes and spirits, very good breakfast, quick check-in/check-out, decent room with comfortable bed and desk, firendly and helpful staff.

AccorHotels certified review
Dimitrios Business - 24/09/2017
« Great value fro money »

A great hotel with big and comfortable rooms

TripAdvisor review
Business - 24/09/2017
« Partially renovated »

The hotel is extremely well located next to Tram and subway (U-Bahn), has a friendly professional check in. The breakfast is nice buffet style. Since the hotel is stepwise renovated it appears not possible to select between the renovated and not yet renovated part since several months during internet reservation. The webpage is also not very easy to handle.

TripAdvisor review
ADanishMan Couples - 20/09/2017
« Great hotel in Mitte »

Easy access to the garage marked the beginning of a great stay. We'd made an online check-in and got our room at 12 o'cock when we arrived. Big room, fine sized bathroom, good bed. Really nice. And both coffee and tee and to-go too. Only a fifteen minutes walk from the centre of Mitte. Close to Friedrichsstrasse.

TripAdvisor review
Family - 16/09/2017
« Family weekend »

Everything was very good, with the breakfast and service excellent. However, no fridge and smaller room make it somewhat incovenient. What can I say? We have stayed. Before, whiiichh is the main reason we came, and it was close to the railway station.

AccorHotels certified review
Ff Solo - 15/09/2017
« very organised »

professional and helpful staff

AccorHotels certified review
Anonymous Business - 12/09/2017
« Very poor and won't stay there again »

The room smelt strongly of stale smoke. Although I was booked into a non-smoking room, I was placed in a smoking room with the ashtrays removed. This is simply not acceptable, and I am disgusted that the hotel thinks this is fine. Furthermore, the check-out system was shambolic, with the lobby filled with people waiting to check-out. The staff seemed poorly prepared. It took over 15 minutes of waiting before check-out. Again, this is not acceptable, and I have never experienced such a poorly organised system at any other hotel I've stayed at (and I travel a great deal for work).

AccorHotels certified review
Anonymous Business - 10/09/2017
« Excellent »

Clean rooms, excellent service

TripAdvisor review
V4058KVphilipb Couples - 09/09/2017
« A happy stay in Berlin »

An ideal base for a first visit to Berlin: close to the main railway station (and shuttle bus from Tegel airport) and with a U-Bahn station and tram stop less than 50m away. A warm and friendly welcome, a medium-sized but adequate room, great buffet breakfast: all in all a positive experience and typical of the Mercure chain.

AccorHotels certified review
Enrique W. Couples - 30/08/2017
« Great value for the money »

Good, clean, nice staff, good breakfast, GREAT LOCATION!

AccorHotels certified review
Rob Business - 28/08/2017
« Updated and even better »

The hotel is undergoing a renovation and although always good it is now even better. Polite, welcoming staff; very comfortable bed, good breakfast. Whole place brightened up. Not sure about the open reception areas though . Think I prefer the old desk but it is not the desk that matters more the person behind it. Only minor complaint is the design of the showers. Have to stand almost against the wall to get wet!

AccorHotels certified review
Margaret P. Couples - 27/08/2017
« Great location for a holiday »

Easy to get to from the station, lots of eating places around and within easy walking distance to attractions, shopping etc.

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