Mercure Hotel Berlin City 4 stars

TripAdvisor rating 4.0/5 1,673 reviews
Mercure Hotel Berlin City
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Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Home of the Stulle (German sandwich): more regionally inspired cuisine at www.stullen-buch.de

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Currently, close to our hotel

Tour of the Pergame Museum, Berlin

From 01/01/2010 to 31/12/2019

At 1.5 km

Old National Gallery, Berlin

From 01/01/2010 to 31/12/2019

At 1.5 km

The Bode Museum, Berlin, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Altes Museum in Berlin, UNESCO heritage, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Berlin Cathedral, visit

From 01/01/2019 to 31/12/2019

At 1.7 km

Museum of German History, Berlin, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Classic Open Air 2019

From 04/07/2019 to 08/07/2019

At 1.8 km

Tour of the Television Tower, Berlin

From 01/01/2019 to 31/12/2019

At 2.1 km

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 3.1 km

Schönhausen Palace, Berlin, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 5.6 km

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: ‌2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with one double bed and garden view

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,015 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,673 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect location, warm friendly staff, delicious full breakfast, safe neighborhood

Customer review rating 4.5/5

Deborah C. Solo - 17/06/2019 AccorHotels certified review

I traveled alone to Berlin and found the Mercure a perfect place, mostly for its proximity to public transportation. Across the street was a stop for the trams, and at the end of the street an underground station.

Lovely Central Hotel

Customer review rating 4.5/5

Nicole Couples - 17/06/2019 AccorHotels certified review

Returning guests we had a swift check in/out. Clean refurbished hotel room with great bathroom amenities. Controllable air con system was fantastic in the hot weather.

Good location and generally pleasant staff.

Customer review rating 4.5/5

Jane Couples - 17/06/2019 AccorHotels certified review

Generally pleasant experience and the front desk staff were very helpful. The room was smaller than we would have liked however .There was a problem in the bar when our meal order was not put through and we left the hotel and did not use the bar again.

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

3 nights stay in June 2019

TripAdvisor rating 4.0/5

Upali D Couples - 16/06/2019 TripAdvisor review

The hotel is very conveniently located - walking distance from the main railway station. The reception and restaurant staff were very courteous and helpful. The room was comfortable, though a bit on the small side. However we noted that a guest had a dog in the room on the Privilege floor that we were on. I understand that the hotel has a pet friendly policy, but I feel pets should be restricted to one floor as other guests may have allergies to them.

Nice hotel

Customer review rating 4.5/5

Enrique W. Couples - 15/06/2019 AccorHotels certified review

Clean rooms, very good breakfast, great location. Could improve front desk personnel attitudes. Should not have smoking areas. Elevator smelly.

Great location

Customer review rating 4.5/5

Barry H. Friends - 15/06/2019 AccorHotels certified review

Check in staff very friendly. Location very good. Barman was surly.

Clean and satisfying

Customer review rating 4.5/5

Anonymous Friends - 15/06/2019 AccorHotels certified review

The breakfast cafe was amazing but a little pricy. The Relax cafe had good food, drinks, and service. The checkin staff were polite and helpful and offered suggestions on where to visit in the city

satisfactory but not more .

Customer review rating 4.5/5

Anonymous Couples - 13/06/2019 AccorHotels certified review

the rooms were on the small side no bath tub no hair conditioner, no body lotion on the whole functional hotel but not more.

Excellent stay; poor wifi

Customer review rating 4.5/5

Berlin V. Business - 11/06/2019 AccorHotels certified review

excellent in all respects except for wifi in room was poor and kept disconnecting which was very frustrating. there were only certain sections of the room that could receive wifi- eg. near the door. sometimes i had to go out in the hall to get a wifi connection.

Customer review rating 4.5/5

Anonymous Families - 10/06/2019 AccorHotels certified review

Very nice. The staff was helpful and the rooms were comfortable

Bestens

Customer review rating 4.5/5

Ralf Business - 09/06/2019 AccorHotels certified review

alles gut

Staff are lovely

Customer review rating 4.5/5

Colin Couples - 03/06/2019 AccorHotels certified review

We enjoyed our brief stay

Nice stay and comfortable experience

Customer review rating 4.5/5

Ki-jo K. Business - 01/06/2019 AccorHotels certified review

This was the first visit to Berlin in my life and I arrived the Berlin in the late afternoon. The hotel was located easy to find and clean and modern. The in-house staffs were so kind. During my stay at the hotel, I was satisfied with most of the things.

Central located hotel

Customer review rating 4.5/5

Stefan Business - 30/05/2019 AccorHotels certified review

- Room: I liked that it was quiet. Bed/Sleeping quality was good. There was no fridge in the room though. - Wifi: The devices had difficulties connecting sometimes. - Centrally located close to Main station Berlin.

Excellent hotel accommodations and very good location

Customer review rating 4.5/5

Fabio C. Families - 27/05/2019 AccorHotels certified review

The hotel is very good in several aspects. The rooms are very cozy and have a good size. The breakfast area is very good, offering very good food and it is also very large. The staff is very helpful and can get you into a table very easily. It is close to Berlin´s Natural Museum, which is a nice place to visit either with or without children. There are plenty of restaurants, coffees and stores in the vicinity. The tram is just in front of the station, as well as the subway. It is easy to get there from Berlin Central Train station (just to stops away taking Tram 10 or 8).

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin

Rude person at check in

Customer review rating 4.5/5

Erin H. Couples - 26/05/2019 AccorHotels certified review

Really didn’t feel at all welcomed when we arrived. The lady that checked us in we felt was rude. I had booked a room that was on the cheaper end and asked that she make sure we had a double bed as we are on our honeymoon.... on the site there were pics that showed double bed and twin beds although she was sure I was wrong. I asked her to please see if there was something she could do - which she did but didn’t tell us if she had or hadn’t found a double bed. No fridge in the room. Also had to ask for a Cory map - no offer of assistance. Really impacted our first impression of Berlin.

missed welcoming feeling

Customer review rating 4.5/5

Johanna Business - 24/05/2019 AccorHotels certified review

I did not like the check in as the girl who helped me did not even wish me a pleasant stay or asked if I had any further questions etc. Furthermore, I had a single room which meant there was only one small cushion. And the breakfast is very expensive, so I had breakfast outside the hotel.

Super

Customer review rating 4.5/5

Anonymous Business - 23/05/2019 AccorHotels certified review

Alles o.k.

Sehr geehrter Herr M., Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Es freut mich sehr, dass wir Ihnen einen schönen Aufenthalt und eine angenehme Zeit in Berlin bereiten konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Johanna Boss Direktionsassistentin

Mercure Hotel Berlin City meets our needs

Customer review rating 4.5/5

Maj L. Families - 22/05/2019 AccorHotels certified review

Being a frequent guest I'm happy to say that our 4 nights stay was very satisfying. Comfortable and clean rooms. Well equipped bathrooms. We enjoyed espresso machines and minibar with cold water. The breakfast is excellent. We also enjoyd a tasty dinner at Relax and a nightcup every evening. Your staff is professional and friendly. I have to mention that the location is very good. Earlier we walked to all important places, now we can take the UBahn and/or tram if we don't feel like walking as we are getting on life. For the past 12 years we have visited your hotel, as one couple and/or with friends and/or family. This time with our grown up children. It was a lovely stay and we are looking forward to be back in December!

Dear Maj L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I think there is no better compliment then returning to our hotel for such a long time! Thank you very much for your loyalty and we are looking forward to welcoming you again in December! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin
Customer review rating 4.5/5

Münch S. Families - 16/05/2019 AccorHotels certified review

War alles perfekt

Sehr geehrte Frau M. , Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Es freut mich sehr, dass wir Ihnen einen schönen Aufenthalt und eine angenehme Zeit in Berlin bereiten konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Johanna Boss Direktionsassistentin
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