Hotel - Pullman Aachen Quellenhof
Pullman Hotel Pullman Hotel

Pullman Aachen Quellenhof Hotel

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4.0/5 1,087 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 139.00 EUR Non member rate
From 125.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

181 rooms with unique features such as Jim Thompson seat covers and curtains made from Thai silk. Beds with sprung mattresses from Sleepeezee, suppliers to the British royal family. 6 room categories, 24-hour room service and Internet access.

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 7 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Wide working desk
    • Direct dial telephone
    • Phone with 2 handsets in room
    • RJ 11 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,687 reviews

Our guest reviews for Pullman Aachen Quellenhof

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,087 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mary Couples - 05/12/2017
« Very noisy room »

Our room 306 was extremely noisy. We were woken by traffic and a family next door with a baby. We could hear everything the parents were saying, even though they were speaking normally and only trying to quiten the baby.

AccorHotels certified review
Ina D. Solo - 28/11/2017
« My Stay at the Pullman Quellenhof in Aachen »

Absolutely magical, I loved the room and the marvellously attentive personnel, in the Elephant Bar the guys were amazing, even when the place was full to bursting. On the Breakfast Desk, Mr Mertens was amazingly helpful and kind, even when I turned up early at 6.45 in the morning!

TripAdvisor review
536maartenv Friends getaway - 14/11/2017
« Pullman Aachen Quellenhof »

A very nice atmosphere, wonderful food (lunch, dinner and breakfast) and I had a very good sleep. The staff was professional, polite and friendly. All in all it was a succes and I can recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 536maarenv, We very much appreciate your positives comments regarding your stay at the Pullman Aachen Quellenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad, that you enjoyed your stay and are happy for your recommendation! Thank you again for sharing your experience, and we hope to see you again very soon in the Pullman Aachen Quellenhof. Habe a nice day and best regards from Aachen. Walter Hubel General Manager

TripAdvisor review
Family - 06/11/2017
« city trip with family »

The service, the room and the location were impeccable. The bed was very comfortable. The spa facilities are brand new, spacious and quite complete, I enjoyed them very much .Parking was easy, you can leave the car at the hotel and walk to most touristic sites.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 164stellas, we very much appreciate your comments regarding your stay at the Pullman Aachen Quellenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice day and best regards from Aachen. Walter Hubel General Manager

AccorHotels certified review
Klaus W. Families - 04/11/2017
« Another fantastic stay - too short, but we'll be back »

Great care and attention to detail. The Karl der Kleine CDs were a great touch!

AccorHotels certified review
Sarah E. Couples - 03/11/2017

Lots of good stuff as usual, but a couple of glitches.: this must be our 6th visit, yet receptionist not recognising us (but we recognised him!) coffee machine not working. Now only 1 bottle of water complimentary in room? Brasserie/bar/restaurant staff wonderful! L

AccorHotels certified review
Thierry P. Families - 02/11/2017
« As usual, very good experience with very good service. »

Very nice hotel. We come back each year for a few days. Rooms are great, the bed is extremely good. Breakfast is excellent. SPA is very nice. Very good service in overall.

TripAdvisor review
Family - 25/10/2017
« Exquisite. »

Even though there are some issues to be solved, the overall impression remains outstanding. SPA - very nice, restaurant might need a cozy touch, but excellent cooking, excellent staff, very kind and attentive. Would definitely go again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TC67Brussels, We very much appreciate your very positives comments regarding your stay at the Pullman Aachen Quellenhof. It is always a pleasure to receive such a nice feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcome once again at the Pullman Aachen Quellenhof. Wishing you a nice day and best reagards from Aachen. Walter Hubel General Manager

AccorHotels certified review
Xxx X. Couples - 20/10/2017
« Xxx »

Xxxxxxxx. Xxxxxxxxx

AccorHotels certified review
Tuuli H. Couples - 10/10/2017
« something has changed???? »

I have visited Quellenhof many times and it has always been a pleasure. However, this time, the room was not properly cleaned (nr 111), there were red wines stains in the wall, lots of dust in the curtains when trying to open them, carpet smudgy. The spa is beautiful but on Saturday evening there were no towels, the dampfbad was cold and there was nobody at the reception so I had to go to the main reception for assistance. The worst (compared to my other visits) was the breakfast.... That used to be the highlight of my stay but the buffet was nearly empty (around 10 o'clock), there was an absolute chaos: no teapots, rubbish everywhere and on top of that a poor young man who tried to make omelettes, burning one after one. My friend wanted his omelette without bacon and of course there was bacon in the omelette. The young man was far too stressed to handle that important spot of the buffet and it was really not a sight for eyes: egg shells everywhere, messy working station (compared to the previous gentleman who was spick and span). There was a very nervous atmosphere in the breakfast room and all the time somebody came to apologize for something. Not good. Things which were positive was a very friendly Tunisian gentleman at the Elephant Bar and also your always professional and helpful Bastian at the reception.

AccorHotels certified review
Klaus W. Families - 05/09/2017
« Perfect »

We stay regularly, and once again we were not disappointed. This is a landmark hotel for the Accor group. The service is excellent, the staff are highly motivated and enthusiastic. Quality is flawless. I travel lots, and this is one hotel that regularly feels like home (in fact better than home). It's a flagship hotel that Accor can truly be proud of and could use as a benchmark by which to measure other properties across the world.

TripAdvisor review
Friends getaway - 30/08/2017
« Nice hotel »

We really enjoyed our stay at Pullman in Aachen. The hotel staff are very friendly and the breakfast was indeed nice. What perhaps could be better, was the rooms, which in my view was a bit too old-fasioned. But the rest of the hotel 100% lived up to my expetations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesper L, We very much appreciate your comments regarding your stay at the Pullman Aachen Quellenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But I am sorry that your room did not meet your expectations; please allow me to express my sincerest apologies. It is right, that some of our rooms need a renovation, because they don´t have the standard no longer Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice day and best regards from Aachen. Walter Hubel General Manager

AccorHotels certified review
E.s. Families - 26/08/2017
« Second stay »

We returned to the hotel following our first visit last August. We love this quiet lovely hotel. Our daughter loves the pool and spa area so much. We are pretty sure that we will stay again in the near future.

AccorHotels certified review
Martin F. Families - 20/08/2017
« Brilliant stay! »

Great, competent and friendly staff. Outstanding room with park view and excellent, comfortable bed and amenities. Super service in restaurant, bar and reception.

AccorHotels certified review
Kees Couples - 11/08/2017
« Good hotel, fantastic Restaurant! »

Nice stay. The Brasserie Restaurant is super! We come on a regular base to combine a nice quiet weekend away with very nice dinner!

AccorHotels certified review
John M. Solo - 08/08/2017
« Mr John M. »

The Quellenhof continues to set standards of excellence in all departments - in short, it's the best. The staff are welcoming and thoroughly professional. It is a pleasure to be looked after so well. Here's to the next time.

AccorHotels certified review
Ina D. Solo - 01/08/2017
« A magical weekend experience »

It's always such a pleasure to stay in the Quellenhof - the atmosphere and service are simply outstanding.

AccorHotels certified review
Walter Solo - 31/07/2017
« Great Stay Great Staff Great Location »

I enjoyed my stay and everything I needed was possible and everyone was friendly and unobtrusively so.

AccorHotels certified review
Tamy Families - 28/07/2017
« Great breakfast kind staff but essential room »

The staff has been really kind and the breakfast was great but the room was definitely too essential for a 5 stars. The room was spotless and big but there weren't any tea nor Coffe facilities or other pillows in the wardrobe.

AccorHotels certified review
Stuartdrysdale Couples - 25/07/2017
« Not outstanding this trip room seemed tired & bar service slow. »

Breakfast & staff where good, room & carpet was tired and it seemed that this week staff take you for granted as it's an established week.

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