Hotel - Mercure Hotel Aachen am Dom
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Mercure Hotel

Mercure Hotel Aachen am Dom

Peterstrasse 1 
52062  AACHEN
GERMANY

670 reviews
TripAdvisor Rating Based on 670 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Swimming pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Aachen am Dom, you can choose between Standard Rooms with a single or double bed, Superior Rooms with a double bed and Privilege Rooms with a double bed and sofa. We also have a room specially adapted for guestsAll 117 rooms are non-smoking, air conditioned and have WIFI. One child aged up to 12 years can stay in your Privilege Room free of charge, and your pet is also welcome (charge of EUR 15/night).

  • 117 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,897 reviews

Our guest reviews for Mercure Hotel Aachen am Dom

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 670 reviews
AccorHotels certified review
Jd Business - 31/08/2017
« Aachen business trip »

Great location, good staff service, poor bar atmosphere and service.

AccorHotels certified review
Dm Friends - 21/08/2017
« Great hotel, location and staff »

Excellent. The price, location and staff make this a great hotel

AccorHotels certified review
Colemanclyde Business - 31/07/2017
« Good city centre location »

Good location, clean hotel, breakfast and room good. Staff prompt.

AccorHotels certified review
Brian M. Friends - 13/07/2017
« First class location for a very comfortable stay in Aachen. »

The hotel is located on the fringe of the Old city Center, just a five minute walk from the Dom. Our room was on the corner overlooking a small square with cafe's which seemed to be a focal point for locals and tourists enjoying food and drink until late into the night which added to the overall welcoming atmosphere of this delightful city. It does get quite noisy from the hubbub of chatter but the rooms are air conditioned which pretty much eliminates most of the noise when the windows are closed. The hotel is both modern and well maintained, whilst the staff were extremely polite, efficient and unobtrusive, adding to the relaxed atmosphere this city seems to have in abundance.

TripAdvisor review
N5131DYrichardl Business - 03/07/2017
« Mercure Hotel Aachen am Dom »

Good: Fast internet connection. Very good breakfast selection. Bad: Noise. Do not take room on the street side of the hotel. Taxi drivers park and talk until late in the night. You can hear everything. Very loud vehicle traffic noise. Bed is too firm. Rooms are rather small.

AccorHotels certified review
Youssef S. Business - 01/07/2017
« Comfortable »

Very comfy and relaxing hotel, best location in Aachen, staff are very helpful, stayed more than 12 times and have 3 more reservations for this year plus 6 reservations for my Egyptians colleagues

AccorHotels certified review
Imc Couples - 16/06/2017
« Good location, good room, good service »

We booked a superior room and it was large, modern, and nicely furnished. The breakfast buffet was excellent. The people in the front desk were always helpful and with a very posotive attitude.

AccorHotels certified review
Shawn G. Business - 22/05/2017
« Great place to stay when in Aachen. »

Great hotel near the center of all the wonderful sites in Aachen. Friendly and knowledgable staff.

AccorHotels certified review
Simon C. Solo - 09/05/2017
« Nice hotel. Shame about the bed. »

On arrival at the hotel everything seemed good, however after my first nights sleep, or the lack of it, I realised how hard and uncomfortable the bed in my room was. I enquired at reception the next morning to see if there was any rooms with softer beds in but I was told that all the beds were the sane. All the hotel staff that I talked too were very nice, polite and helpful. I would love to use this hotel again, however I think that the uncomfortable beds will prevent this, which is a shame because I otherwise liked the hotel and loved it's location.

AccorHotels certified review
Anonymous Couples - 07/05/2017

A pleasant stay, as usual. We have stayed at this hotel several times, because of its convenient location.

AccorHotels certified review
Anonymous Couples - 03/05/2017

The loction great It was weekend, full hotel and at the reception from afternoon only one person. Just started work.... Tried a lot but with not so much info about where to go to eat exc.... Also she was veery beazy... The breakfast was great The room cool

AccorHotels certified review
Anonymous Couples - 23/04/2017

perfect

AccorHotels certified review
Anonymous Business - 13/04/2017

The room was very spacious, and I loved the balcony where I can enjoy the morning views of the whole city. The breakfast was perfect. I am coming this hotel at least 3 times a year, and I have never been disapointed!

AccorHotels certified review
Anonymous Families - 05/04/2017

My experience is pefect i have been coming to this hotel since they opened years ago almost 20 to times we have stayed in it, my only comment is the round door in the main entrance , if its normal door it would better since we use it for getting the luggag and baby troly

AccorHotels certified review
Anonymous Couples - 28/03/2017

Loved it but I reported a problem with our safe on our first day and it wasn't​ addressed which isn't at all good enough.

AccorHotels certified review
Anonymous Business - 14/03/2017

nice hotel, nice staff, all was ok...

AccorHotels certified review
Anonymous Business - 03/02/2017

I cannot speak German so front desk lady helped me to book the restaurant in the weekend time. Thanks for her help.

AccorHotels certified review
Anonymous Business - 02/02/2017

Every time I stay everything this is nice and comfortable!

AccorHotels certified review
Anonymous Business - 30/01/2017

Alles gut!

AccorHotels certified review
Anonymous Business - 26/01/2017

New staff at front desk seemed tentative and unsure. Seems like there is a lot of new staff at the hotel.

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