Hotel - ibis budget São Paulo Paulista
Ibis Budget Hotel Ibis Budget Hotel

ibis budget São Paulo Paulista

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3.5/5 4,956 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 399 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • WiFi in your room
Our rooms fittings
4.2/5 AccorHotels Rating Based on 15,610 reviews

Our guest reviews for ibis budget São Paulo Paulista

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 4,956 reviews
AccorHotels certified review
Sueli Couples - 14/06/2018
« Okay »

The room is extremely small, love the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Andrea Families - 12/06/2018
« Very much wellcome! »

Receptionists were very warm, explained everything to me. The Hotel premisses were clean and organised. The room was also very neat but the sink was clogged, and when the shower was functioning the sink also bursted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

TripAdvisor review
jamestr0tter Solo travel - 11/06/2018
« Good location. »

Ibis conveniently next to Paulista metro station + Paulista Avenue main shopping street in business district. My room was a double bed room, linked via a locked door to adjoining room. Perhaps the two rooms normally used for a family. Problem was noise from adjoining room could be heard even during normal low conversation. Hotel did offer opportunity to change rooms. Room clean and tidy. Breakfast, only hot food scrambled egg, rest cold buffet, but reasonable choice. Reception desk, slow checking in, better to use on-line check in. Also, english speaker is available, but only one person available for each work shift .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager ibis budget SP Paulista

AccorHotels certified review
Frederico Business - 04/06/2018
« Dentro da expectativa. »

Normal.

AccorHotels certified review
Juliana Families - 04/06/2018
« Good »

The standard is similar to other Ibis I've been in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Claudio L. Business - 27/05/2018
« média »

média

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia! Obrigada pela avaliação! Nossa rede busca oferecer um conforto essencial pelo melhor preço. Esperamos por você em breve em nossos hotéis, Atenciosamente, Gerente Geral ibis budget SP Paulista

AccorHotels certified review
Marcelo E. Couples - 21/05/2018
« Very good »

It was the second time I stayed at the hotel and I am very satisfied with the overall experience.

AccorHotels certified review
Leo Business - 20/05/2018
« Bad service »

The room was pretty noisy, I could listen to what people in corridor were saying and it was pretty hard to relax and sleep. The woman in the restaurant cashier by the morning (tue & wed) was quite rude and very slow. The checkin took long minutes I had a reservation made with the company credit card and the attendant did not accept it so I had to pay by myself!!! (had to pay it again)

AccorHotels certified review
Anonymous Couples - 16/05/2018
« Unhelpful and unprofessional staff »

The staff would not help with basic things like restaurant suggestions or calling a taxi.

AccorHotels certified review
N/a Business - 15/05/2018
« Good enough, but could easily be better. »

1. Line for check-in: In one of my stays I arrived before 11h30 PM and checked-in around 12h00 AM. Very unusual for this hotel (Ibis Budget Paulista), but very inconvenient considering I had spent a lot of time filling ALL the information I could before my arrival at the AccorHotel app for quick check-in. I also waited in a line (The Web Check-in Line) and later was told that was not an active line. If there is just one line, that is ok! Just make sure no one waits in the a line that is not active (VERY easy to do that with the line organizers that are already there to be used WISELY!). The staff is always very friendly and helpful (!), just make sure the process and the training goes well, and everything will work fine! 2. Elevator: the room card-key is the same used in the elevator. Just give up this current system or find another one! It does not work! 100% of the times I enter the elevator someone is struggling with his/her card. The position of the card is not very clear/obvious, what could be easily solved if the card worked well. Once I had to change my (not working) card 3 times. URGENTLY: Send someone to the hotel and let him/her observe the elevator for just 5 minutes and there is zero chance he/she will not realize this problem! 3. Mirror light: either too strong of too weak. Easily solvable! 4. Where should I leave my luggage in the room? Zero space for that! A retractable shelf could solve that! 5. Some people might not mind, but it is not very comfortable to hear everything the room neighbors are talking (or doing). Specially when there is an optional door between the 2 rooms (not all of them have, just a few) 6. Water: sometimes that we turn it on there is just hot water (it happened more than twice) 7. backpack hooks would be very helpful and probably very cheap to install. Even considering all that, I still like to hotel and will probably stay there other times. However, I Hope you can fix those items! Most of them are fixable with a 5-minute instruction or very lille money. Others might take more time/money! (elevator) Very important (!): Hire someone to stay ! 1 single night at the hotel every month, so you would not need to hear all that from me, but from your staff. Good luck! Thank you for asking my opinion! P.S.: In the question bellow (How did you book this hotel?) there is no option for reservations through the mobile app. So everyone who booked a reservation though the app probably chose a random answer. Therefore, whatever analysis you decide to do based on the answers to this question is compromised.

AccorHotels certified review
Sérgio G. K. Business - 10/05/2018
« Satisfeito »

Boa, sem surpresas - Tipo Mac Donalds.

AccorHotels certified review
Anonymous Business - 01/05/2018
« Room too tight for 2 work colleagues »

The location is excellent but the room was made for a couple or a family, not for a business trip for 2 work colleagues

AccorHotels certified review
Jose C. A. Business - 30/04/2018
« good location and no frills services »

I stay quite frequently at Ibis Budget Sao Paulo and like its straight-forward way of delivering services. One new feature that I liked it was the evening menu at the restaurant on the ground floor. Sometimes you are too tired to bother going out to eat and by having an option at the hotel saves you time and effort. Please do keep such meals offer.

AccorHotels certified review
Otakar Couples - 30/04/2018
« Overall pleasant experience, the rooms would benefit from a renovation »

The overall experience was good. Areas for improvement are mainly modernizing the rooms. The new Ibis budget layout (like in Santos) is much better with the shower inside of the bathroom instead of exiting the shower straight into the room and having a small claustrophobic toilet. Another point was that the towels didn't smell very well and the water in the shower also had a bit of a strange smell. The last unsettling thing was the wifi that knew my name after connecting to it, felt like an invasion of privacy and I have no idea where the wifi got my name. But as I said overall it was good I would stay again.

AccorHotels certified review
Gabriel Friends - 23/04/2018
« nice apartment, could have a better bathroom »

staff was nice, apartment was clean and cool

AccorHotels certified review
Michael M. Couples - 23/04/2018
« Eficiente »

Boa.

AccorHotels certified review
Ana Families - 23/04/2018
« Good price and amenities and great location »

Stay price was good for the location, athough breakfast ticket was pricey. Room toilet and shower was placed in an odd position (toilet seat in a small space and everybody in the room could see who is taking a shower...)

AccorHotels certified review
Rebecca P. Solo - 22/04/2018
« It was amazing »

I loved my stay at ibis budget hotel, the workers were all really nice and if u had any questions they would help me. I would recommend this hotel to everyone that is going to stay in São Paulo.

AccorHotels certified review
Ausdyuts Couples - 20/04/2018
« Awful »

Terrible

AccorHotels certified review
Anonymous Business - 10/04/2018
« Regular. »

Regular.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Mario, Bom dia. Agradeço o feedback e peço desculpas por não corresponder suas expectativas plenamente. Certamente essa não é a imagem que gostariamos de passar para os nossos clientes. Vamos trabalhar para solucionar os pontos citados. Caso o senhor tenha disponibilidade de tempo e queira nos contar um pouco mais sobre sua hospedagem, sinta-se a vontade de nos contar através do nosso e-mail, para que possamos entender melhor e trabalharmos em busca da melhoria de nossos serviços, até mesmo nosso atendimento, como mecionado pelo senhor. Permanecemos à sua disposição e novamente agradecemos seu feedback. Atenciosamente, Gerente Geral ibis budget SP Paulista

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