Hotel - Pullman London St Pancras
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Pullman Hotel

Pullman London St Pancras Hotel

100 - 110 Euston Road 
NW1 2AJ  LONDON
UNITED KINGDOM

4,210 reviews
TripAdvisor Rating Based on 4,210 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

  • 312 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 30 family rooms
  • 48 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • Wide working desk
    • Centralised Air-cooling
    • Web TV
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 10,494 reviews

Our guest reviews for Pullman London St Pancras

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,210 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 15/08/2017
« Wedding night. »

Our best ever London hotel stay. The staff from door to door were superb. The duty manager, the bell boys, the bar and restaurant staff were all professional and helpful. As it was our wedding weekend I let the hotel know id advance and they couldn't have made the weekend any better - including looking after the flowers from our florist. A perfect hotel. We will return again and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs Miller, Firstly, congratulations! We are so thrilled that we played host to both yourselves and your guests during such a special celebration. It is truly heartwarming to read that our staff throughout the entire Hotel assisted in making your day and stay memorable. The team send our best wishes and look forward to welcoming you back again during your next London visit. Warm regards, Meggan Gardner Guest Experience Manager

AccorHotels certified review
Denise D. Couples - 14/08/2017
« Central hotel were the staff are friendly and helpful. »

We had a pleasant stay from the moment we arrived. The room was spacious with all the facilities you would need. There was a great variety for breakfast and overall the staff are a credit to the hotel. I would have no hesitation in recommending it to all my friends.

AccorHotels certified review
Eric A. Couples - 14/08/2017
« Perfect »

Very enjoyable

AccorHotels certified review
Kiwi G. Couples - 14/08/2017
« Luxury hotel in excellent location »

The check-in experience was friendly and professional. We were offered an upgrade which was most welcome and the price was matched to the earlier email we had received. The rooms were welcoming with a ice couch so you didnt have to sit on your bed all the time and especially nice to have a Nespresso machine . The bathroom toiletries were lovely and everything was above expectations. The only comment we did make was that the glass shower door needs to be abit longer as the water comes out onto the floor quite easily. The restaurant staff were helpful and even made my husband a special dinner that wasn't on the menu when he asked for plain chip butties. This was done without fuss and we were not made to feel like it was any problem at all. I totally enjoyed the stay. The location was just a stones throw from St Pancras station which was great for our early morning Eurostar trip. The tube station is right there too and there is a bus stop right outside the hotel so getting around was no problem. Checkout was efficient and ready as we left the lift . This happened because the staff have ipads and come to you so there is no waiting in quese at all. They have really thought of everything, the black out curtains helped sleep even in summer. The window could open a little for fresh air rather than aircon, complimentary slippers and robe to use during the stay and daily complimentary water was appreciated. .

AccorHotels certified review
Ruth H. Couples - 14/08/2017
« Fabulous! »

It was great, very friendly and helpful staff.

AccorHotels certified review
Nigelw Couples - 14/08/2017
« i'll keep coming back but... »

I really like this hotel and I stayed several times before but the team need to careful as a few details were not as previously. Atmosphere in the bar was not quite the same without the live DJ; the tea pots at breakfast were tannin stained and service was a mixture of friendly to brusque. Biggest issue was lack of raspberries in the raspberry royal cocktail. the first time I (and my wife) had this drink a year or so ago it was exceptional - three or four raspberries on a silver thing dangling into the delicious bubbles. This weekend just one raspberry on a cocktail stick then later on just dried flakes. Finally a dried strawberry on the cocktail stick... Still a good hotel that I would recommend but need to keep on the ball.

AccorHotels certified review
Den A. P. Couples - 14/08/2017
« Den and P. »

Base for a visit to the World Athletics but proved to be a relaxing weekend break as well. Staff are exceptional. Highly recommend.

AccorHotels certified review
Mg Couples - 14/08/2017
« Once again excellent service »

Excellent service at check in and check out

AccorHotels certified review
Anonymous Business - 14/08/2017
« Perfect stay »

Very nice hotel, super service, and very nice and helpful staff.

AccorHotels certified review
Richard D. Couples - 14/08/2017
« Good to be back here once again »

Usual friendly efficient check-in. Receptionist had a note of our complaint from our last visit about the hot buffet at breakfast being cold. We weren't able to check if it was hotter this time as we had to leave early and only had time for a continental breakfast!

AccorHotels certified review
G A. F. Couples - 13/08/2017
« Another enjoyable, hassle free stay at the Pulman St Pancras »

An enjoyable stay once again with the usual efficiencies at the reception desk and in room service, a great breakfast 'probably the best breakfast in London'. Always a pleasure to stay in the hotel.

AccorHotels certified review
Anne Couples - 13/08/2017
« Great stay »

Always great staying here. Staff are always friendly and helpful. Kait checked us in and she was so helpful with also booking tickets to an event and assisting us with how to best get there. Our room was a good size and clean. Good size bathroom and good sized towels. Close to both St Pancras and a kings Cross stations and next door to the London Library (which has interesting exhibitions). Welcome drink was wonderful!

AccorHotels certified review
David C. Couples - 13/08/2017
« Disappointing »

Bed was fantastic. Breakfast box was awful and leaked.Restaurant should be open earlier. My credit card was charged for the room even though it was pre paid.Had to call from Portugal. Not happy

AccorHotels certified review
Adriana F. Families - 13/08/2017
« great. »

We were treated very well. The staff was very helpful, especially by the young man who helped us in with our luggage.

AccorHotels certified review
Jacquie S. Families - 13/08/2017
« Exceeded our expectations »

The Pullman staff were genuinely friendly, helpful and made our first trip to London an amazing experience. The rooms were spacious, and the hotel's contemporary feel was inviting after a long day out and about. I would recommend staying at the Pullman.

AccorHotels certified review
Benedikt B. Friends - 13/08/2017
« Very nice hotel, breakfast left something to be desired »

The rooms were extremely nice, staff was polite and helpful, everything in the hotel was in splendid condition. Still, Room cleaning times were unpredictable, and the breakfast was somewhat overfatted. Overall, I would still say that we were extremely satisfied with our stay.

AccorHotels certified review
L. C. Y. Families - 12/08/2017
« Good location and great breakfast »

The location is convenience. The breakfast is good. The room is clean and spacious.

AccorHotels certified review
Roger C. Couples - 12/08/2017
« Great staff, Great Room, Great Location »

Welcoming staff fantastic.

AccorHotels certified review
Harry A. A. E. T. Couples - 12/08/2017
« Very positive experience »

When we first checked in we were disappointed in our room as it was smaller than we first anticipated and had a very bad view, this was even more disheartening as we booked 7 months in advance, and was our first weekend away together. After informing the staff of our displease in the room, they were quick to help us out and find another room which had an astonishing view and looked much more spacious. It was also 9 floors higher which made it even better as we enjoy a high view. Overall the customer service in the hotel was astonishing and I can't thank the staff enough as they were professional but also easy to talk to. And I must commend a man named Tim, whom we unfortunately did not get the surname of, as he helped ensure that our stay was comfortable and up to our standards. Not to mention he was extremely polite and professional. The hotel itself was stunning, the second you walked into the lobby a very nice smell wouls surround you along with the neat and clean furniture and the very snazzy designs of rooms and lights. Location was bang in the middle of 2 underground stations so we were never too far away from anywhere in London. Overall the experience we had with the Pullman was positive, our only criticism being the first room we were put into as it was not to our tastes. Thank you for a wonderful stay!

AccorHotels certified review
Anonymous Couples - 11/08/2017

Great

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