Hotel - Pullman London St Pancras
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Pullman Hotel

Pullman London St Pancras Hotel

100 - 110 Euston Road 
NW1 2AJ  LONDON
UNITED KINGDOM

4,272 reviews
TripAdvisor Rating Based on 4,272 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

  • 312 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 30 family rooms
  • 48 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • Wide working desk
    • Centralised Air-cooling
    • Web TV
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 10,970 reviews

Our guest reviews for Pullman London St Pancras

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,272 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Russell C. Couples - 19/09/2017
« The London Pullman Hotel exceeded our expectations »

Right from checking in to checking out our weekend stay at the Pullman could not have been better. Kate at the front desk was so friendly and welcoming and extremely helpful. The quality of the decor and fittings was impressive. Our room was spacious, comfortable with equally impressive decor and fittings. Fabulous breakfast! Friendly and knowledgable staff only too pleased to be of service. The hotel was recommended by a friend and we will certainly be passing on our recommendation.

AccorHotels certified review
Gillian Couples - 18/09/2017
« very comfortable »

I loved the very comfortable bed but sadly only stayed a few hours at the hotel.

AccorHotels certified review
S. T. Families - 18/09/2017
« Lovely, warm staff and great location »

My son and I had just one night in your lovely hotel. We were on a flying university visit, so unable to use the bars or restaurants. But the receptionists were all really friendly, the room great & views stunning. The only thing that would have helped would have been some earplugs, as I forgot to pack mine, as lots of sirens going up and down the street woke me a few times. That might have been as I was a bit more jumpy due to the morning's terrorist attack, but it is just a small, cheap thing you could perhaps provide. Loved the view over St Pancras from the rounded windows on each floor, too. Thanks; pretty perfect.

AccorHotels certified review
Soyee Friends - 18/09/2017
« The breakfast is of very high quality. Porter is nice. »

A pleasant experience.

AccorHotels certified review
Andy B. Families - 18/09/2017

both night and day duty managers were extremely helpful when my daughter was taken ill and and conveyed to hospital.

AccorHotels certified review
Seattlesal Business - 18/09/2017
« Nice space, great night's sleep »

The room was very comfortable, and I was surprised by how quiet it was in this busy part of London. With minimal noise and with great black out curtains, I was able to get really good sleep while still enjoying a great location. Food was good too. One minor complaint: I needed to leave to catch early morning flight. Early morning staff was just one person (fine) but she was very slow checking me out. (Why? I didn't even have room charges and was just paying with same credit card on record.) No one available to open door, so a little tricky getting my suitcase out especially since revolving door was locked. No one available to call cab. But these things are minor compared to the great night's sleep I got. Would definitely visit again.

AccorHotels certified review
Anonymous Friends - 18/09/2017

Friendly efficient staff at reception. Modern clean room with a great shower. Comfortable bed with quality linen

AccorHotels certified review
C. C. Couples - 18/09/2017
« Noisy air conditioning. »

The air conditioning system was very noisy. Even when we turned it off to get some quiet so as to be able to sleep, the noise coming through the vents was still substantial. I phoned reception about this. They said they would look into it. Here was no improvement. This was most noticeable on our second stay ( Sept 16 ). We are unlikely to stay with you again for this reason. This is a pity as in other respects the hotel is very good.

AccorHotels certified review
Leisa Couples - 18/09/2017
« Fabulous Hotel and Great Service »

This hotel is an excellent place to stay to explore London - we were offered several options of view on check-in, the room was clean and serviced daily, the staff were welcoming and the food was excellent.There is a small hotel gym available for use, a hotel restaurant, cocktail bar & lounge and business centre. We wouldnt hesitate to stay at the Pullman on our next visit.

AccorHotels certified review
Martin P. Solo - 18/09/2017
« Ok »

Very good checking in and just for 1 night but when I was waiting to some food for dinner I was waiting 45mins and over so I give up and the manager of restaurant just looked like she was trying to keep herself busy and don't do anything and the same with waitress

AccorHotels certified review
Beth Business - 17/09/2017
« Miss »

I was upgraded to a delux room which was great. However the staff were all very rude from check in to check out. When there was a problem with the toilet and I went to the front desk, the lady was really rude to me, phoned a maintenance person and spoke to them on the phone whilst I was in earshot- made me feel like I was being awkward and difficult. The waiter at dinner was also rude, when we asked for tea and coffee he rolled his eyes and tutted like we had asked for something completely unreasonable. I would never stay here again due to the rudeness of the staff. However, the lady who came to my room to fix the toilet was really nice and pleasant to me.

AccorHotels certified review
Terry R. Business - 17/09/2017
« Excellent hotel »

I only stayed one night on business but had a very pleasant experience. My room was on the 6th floor and very quiet. I was initially a little concerned that the room had 2 single beds rather than a double but I slept well. Breakfast was delicious. The only downside was I was attending an all day meeting at the hotel and the ladies toilet on the first floor, where the meeting rooms are, was out of action involving walking down and back up over 60 stairs each way. On a positive side that helped me walk off my breakfast!

AccorHotels certified review
Chris Solo - 17/09/2017
« Modern, comfortable, efficient »

Comfortable, clean, modern. Fantastic central location for travel. Fantastic room service Pizza!

AccorHotels certified review
Philip U. Families - 17/09/2017
« Comfortable hotel. »

The room was very comfortable and dinner was very good, shame about the loud music. It was dreadful. The check in staff were very helpful.

AccorHotels certified review
Anonymous Families - 17/09/2017
« Very comfortable »

The hotel was in a great location. The room layout was great especially with a toddler and very clean. The staff were very friendly, helpful and efficient.

AccorHotels certified review
Benjimum Couples - 16/09/2017
« Very good repeat visit »

Hotel room was excellent and we loved the sitting area and second tv. However we felt the 'edge' had gone at breakfast. There were no plates at first then they were cold , very cold. The chef on duty did offered to warm them. Staff seemed very rushed and flustered. We have always been impressed with breakfast at the Pullman so hope this was a 'one off'. We did wonder if there had been a problem. It would be nice if the information kept about guests included the fact of repeat visits and this was acknowwledged, although one of the doormen usually greets us with a welcome back. We will be back soon and wish we could stay more often.

AccorHotels certified review
Kobkarn W. Solo - 16/09/2017
« Bad Customer Services checking in »

I have previously stayed with Pullman St. Pancras in May and I was very happy with the hotel in general. However, it is not the case for my recent visit. The staff at the check in was rather ignorant and not pro active with small/ little request if not saying no to my bed preference request. It was a lot better with the lady when checking out who happened to be the same lady I met in May.

AccorHotels certified review
Mathew C. Solo - 16/09/2017
« Great weekend in London, comfortable, friendly and welcoming hotel »

Love the peace and quiet of the 16th floor... Had requested room 1608, got assigned 1606 which is just as comfortable, just a complete mirror image of next door ;-) Front desk staff was friendly, as well as restaurant staff (breakfast) Finally had a great experience at the bar, after several previous bad ones Just surprised I did not get my welcome gift & note which I always receive as a Platinum cardholder.

AccorHotels certified review
The P. Business - 16/09/2017
« The P. »

Pretty poor experience. Lengthy wait at check-in, even though no other guests. If you ask for a glass of red wine in the bar they sell you a £13.20 175ml "large" glass of "house" wine. Noisy air con. No hot water in the morning. Best try the Premier Inn next time.

AccorHotels certified review
Hesam Couples - 15/09/2017
« Disturbed by receptionist »

When I booked room it was set to check out at 9pm then will resting at room 7pm phone ranged in room and waked me up receptionist was telling me the room should had been checked out at 6pm so I told them when I booked room it was set to check out at 9pm then receptionist told me OK and I will check and let you know never called back after disturb not even called back to apologise I find this not service I would expect

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