Hotel - Novotel Queenstown Lakeside
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Novotel Hotel

Novotel Queenstown Lakeside Hotel

Cnr Earl St and Marine Parade 
9300  QUEENSTOWN
NEW ZEALAND

3,139 reviews
TripAdvisor Rating Based on 3,139 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • QUEENSTOWN AIRPORT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,023 reviews

Our guest reviews for Novotel Queenstown Lakeside

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,139 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rosetta D. P. Solo - 14/08/2017
« Absolutely loved staying at the Novotel Queenstown - everything was just terrific! »

I went skiing for the week and was so lucky to stay at the Novotel, Queenstown. Everything about my stay was just absolutely fantastic and perfect. My room was luxurious, beautiful and very comfortable. Lovely doona's, heavy curtains (to keep the room warm) and just everything to make my stay so great. I love all the little things, like having "hot chocolate" in the foyer for free (for after skiing), $20.00 meals between 5.00-7.00pm (Lasagna, parama & steak), drying room for skies & half hour free spa. The staff were really helpful, friendly and nothing was too much trouble! I can't recommend the Novotel Queenstown enough - I absolutely loved it and look forward to going back again!

AccorHotels certified review
Colin Business - 14/08/2017
« adequate for what it was »

a conference

AccorHotels certified review
Lyn Families - 14/08/2017
« Severely overcharged at check out. »

I negotiated a rate when I rang - I was told that we would have the same deal as my daughter had - our rooms were side by side. At check out we were charged about $400 more than her and we stayed the same length of time. It spoilt a nice stay. The rooms were on the lake front and lovely for the grandchildren to play outside. However we will not be returning. My husband paid up because he didnt want to stand in the foyer arguing. Interesting the man next to him had the same problem

AccorHotels certified review
Matt Friends - 14/08/2017
« It was pretty good thank you. »

The hotel is in a great location. The reservation and reception staff were exceptional. The room was clean and tidy, if not a little basic.

AccorHotels certified review
Liz D. Friends - 14/08/2017
« Absolutely awesome »

Loved the hospitality from the staff. Amazing people.

AccorHotels certified review
T. Couples - 14/08/2017
« Miss »

Comfortable room lovely view. Extremely friendly staff , surprised my partner with an upgrade for his birthday. Very impressed.

AccorHotels certified review
Daniel N. Couples - 14/08/2017
« Amazing »

It was great clean rooms very nice staff this is why we keep coming back

AccorHotels certified review
Kim Friends - 14/08/2017
« Great Staff, Great Service Great Stay, will come again. »

We were extremely happy with our accomodation. We found the staff very friendly and helpful and the room was well maintained and refreshed daily. We would not hesitate to recommend the Novatel Lakeside Queenstown to anyone staying in Queenstown. Will be using again for our next visit.

AccorHotels certified review
James S. Business - 13/08/2017
« Extremely pleasant »

Queenie on reception was lovely and very accommodating. My room upgrade was appreciated

AccorHotels certified review
Anonymous Couples - 13/08/2017
« Great location »

We booked Novotel due to the location, reasonable cost for the time we had stayed there compared to other accommodation. The let down was we arrived at 10am knowing we couldn't check in until 2pm but we filled out the paper work to make it more effficient for when we come back at 2pm to checkin. We arrived back at 3pm and our room was still not ready. So we had to wait a few minutes for the stresses receptionist to organize us into a different room. The other thing is the parking which is at $15 a day, we weren't aware of the price for parking until we arrived and if we had have known there was no onsite parking we would have booked elsewhere and even out of town a little bit.

AccorHotels certified review
Anonymous Business - 13/08/2017
« Hotel needs updating »

Great

AccorHotels certified review
Judhi H. Solo - 13/08/2017
« Great place to stay in Queenstown »

Nice greeting Reception was really helpfull Great stay I'll definitely stay again in Novotel for my next visit

AccorHotels certified review
Sonny N. B. Couples - 13/08/2017
« Awesome Hotel »

Friendly and helpful staff, awesome view and cleanliness room, best location and of course value for money

AccorHotels certified review
Aurora D. Families - 13/08/2017
« Perfect location...love the lake view room »

Warm and friendly

AccorHotels certified review
Mikhaela H. Couples - 13/08/2017
« Ms »

Excellent stay. We would love to return next year and stay with novatel

AccorHotels certified review
Stella Couples - 13/08/2017
« Very comfortable & helpful staff »

This is the second time we have stayed here and recognising our return visit and making it special as we were celebrating our anniversary, I highly recommend the NOVOTEL to friends & family. Minor issue was just waiting for someone so we can store our ski equipment.

AccorHotels certified review
Donald P. Solo - 12/08/2017
« Clean comfortable convenient »

Comfortable room cleaned to a high standard and in a convenient downtown location

AccorHotels certified review
Wayne R. Families - 12/08/2017
« Hotel is right in town friendly and helpfull staff »

Really enjoyed our stay , Valet was promp and there was always someone to take our ski's and quick to get our ski's as well as help with directions and activities, The staff at the check in counter always greeted us and were always smiling and were very helpfull. We loved the hot chocolate in the afternoon. Rooms were always cleaned early ,We had a great stay as this was our second stay here we will be back next year .

AccorHotels certified review
Kat Couples - 11/08/2017
« Luxury friendly cosy stay! »

Bed & pillows so soft, check in a little early despite peak season, v friendly helpful staff, room bigger than expected, bath in basic room for post snow soak, fabulous croissants and brekkie buffet choices, free hot xox après ski, held our bags all day, dead centre of town on the lake makes everything easy, more luxury than I expected for a reasonably price too. We can't wait to come back and spend longer @ Novotel QT next time. Everything was just so easy, comfortable, spotless so we were able to really enjoy beautiful QT.

AccorHotels certified review
Emily M. Couples - 10/08/2017

Amazing staff , lovely rooms

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