Sofitel Cairo Nile El Gezirah Hotel 5 stars

TripAdvisor rating 4.5/5 2,763 reviews
Sofitel Cairo Nile El Gezirah
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Hotel extras

  • An urban oasis on the Nile

  • Submerged in relaxation at SoSpa pool

  • Egyptian grandeur meets French style

  • Sophisticated venue for conferences & corporate events

  • Cairo's luxurious spot for French and international cuisines

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
Catering
  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek
Downtown
Po Box 732 El Orman Giza
11518
cairo
egypt

Tel: +20227373737

Fax: (+20)2/27363640

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITY A :   OPERA STATION

  • UNDER GROUND :   OPERA

  • By plane

    CAIRO INTL AIRPORT At 24km / 14.91 miles

  • By train

    RAMSIS STATION At 2km / 1.24 miles

GPS :30.038811, 31.22426

Our accommodations

Sleep in silence, wake to Nile views. Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location. Contemporary fittings blend French hi-tech with Oriental trimmings. Memorable Cairo accommodation.

SUPERIOR ROOM, 1 King Size Bed, Partial Nile View

  • Max. number of persons: 3
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Single Size Beds, Partial Nile View

  • Max. number of persons: 3
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

PREMIUM Room 1 King Seize Bed , High Floor Partial Nile View

  • Max. number of persons: 3
  • Area: From 32

PREMIUM Room, 2 Single Beds, High Floor Partial Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

LUXURY ROOM, 1 King Size Bed, Full Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

MAGNIFIQUE Room , 1 King Size Bed , Panopramic Nile View

  • Max. number of persons: 3
  • Area: From 32

MAGNIFIQUE Room , 2 Single Size Bed , Panopramic Nile View

  • Max. number of persons: 3
  • Area: From 32

LUXURY ROOM, Club Millesime Access, 1 King Size Bed, Full Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 2 Single Size Beds, Full Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Prestige Suite , 1 King Size , CLUB MILLESIME ACCESS Panoramic Nile View

  • Max. number of persons: 3
  • Area: From 64

JUNIOR SUITE, 1 King Size Bed, Partial Nile View

  • Max. number of persons: 3
  • Area: From 64
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, Full Nile View

  • Max. number of persons: 3
  • Area: From 64
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

OPERA SUITE - 1 King Size Bed, panoramic Nile view, living and dining room, private balconies

  • Max. number of persons: 3
  • Area: From 84
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

LA PALMERAIE MOROCCAN RESTAURANT

Type of cuisine: Other cooking style

Feast on Moroccan specialties at this Oriental eatery, the best Cairo restaurant for authentic tagines. Live music enhances the Moorish ambiance, while a shisha pipe and tea with mint can be enjoyed overlooking the Nile.

Dinner

18:30 - 04:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINDOW ON THE NILE LOUNGE & BAR

Type of cuisine: Wine bar

Experience French art de vivre with afternoon tea in this elegant library an lobby lounge, offering rich pastries and signature cocktails. Settle down with a book from our International selection and take advantage of free WIFI to catch up on emails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABGY - ORIENTAL GRILL

Type of cuisine: Barbecue

An iconic Cairo restaurant for tasty barbecued meat - grilled before your eyes - and an authentic Oriental atmosphere. Choose from 25 shisha flavors, watch live bread-making demonstrations, and listen to live music and night-time entertainment.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DECK - BY LAURENT PEUGEOT

Type of cuisine: Gourmet

Floating gently on the Nile, this stylish à la carte restaurant has the most privileged location of all restaurants in Cairo and The trio experts will take you to a fusional experience on board, inspired by the Michelin star chef Laurent Peugeot.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASA MIA

Type of cuisine: International

From a vast buffet breakfast to elegant a la carte dinners. Welcoming you to an Italian cuisine and C-town's next top hit. Prepare yourself to embark on an authentic gastronomic adventure.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA MADELEINE

Photo non contractuelle / Strictly non binding

Located conveniently by the lobby next to Le Sud restaurant, this Cairo bar and café serves Nespresso coffee, Parisian-style pastries to eat in or take away, and gourmet snacks including French baguettes and candy. Perfect for a quick pick-me-up.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DECK - BY LAURENT PEUGEOT

Photo non contractuelle / Strictly non binding

Listen to the gently lapping waters of the Nile from this floating Cairo bar while you sip signature cocktails and watch the sun sink over the river; tilting feluccas sail past. A privileged location for a superbly stylish Cairo bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNNY BAR - POOL BAR

Photo non contractuelle / Strictly non binding

Our pool bar - Sunny by name and sunny by nature - offers signature cocktails, healthy virgin drinks and a range of snacks. Order a refreshing thirst-quencher between sunbathing and swimming in the heated outdoor infinity pool overlooking the Nile.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINDOW ON THE NILE - LOUNGE&BAR

Photo non contractuelle / Strictly non binding

Settle in a comfortable chair and browse a book from our international selection. Gaze at the sparkling Nile as you take afternoon tea in this elegant library lounge with scrumptious pastries and cocktails. Catch up on emails using our free Wi-Fi.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 525

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Cairo Nile El Gezirah

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,782 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,763 reviews

Excellent stay

TripAdvisor rating 4.5/5

Vincent334 Solo travel - 16/10/2019 TripAdvisor review

Stayed at Sofitel Cairo for a one-week stay in October 2019. Amazing experience: loved the convenient and spectacular location, the breakfast and pool view, the great service (especially housekeeping team + Spa&Pool team), the moroccan restaurant (amazing flavors), the layout of the hotel (feels very peaceful for Cairo, a city bursting with life!) Tips : do yourself a favor book high floor for outstanding view and less noise

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Ok but disappointing for the sofitel internationally we are used to.

Customer review rating 4.6/5

Max Families - 15/10/2019 AccorHotels review

we got an upgrade that was great. service in hotel and restaurants was average and sometimes below average especially at the breakfast restaurant. We walk into the breakfast restaurant, nobody says hello, nobody seats us, nobody asks for coffee. Yesterday I had to ask 3 times from different waiters to finally get my coffee .

Enjoyed our stay

Customer review rating 4.6/5

Carol W. Couples - 14/10/2019 AccorHotels review

We liked the location, our room,the pool, and the friendly service. The prices were a little high for food, so we didn't purchase any.

Extremely professional and friendly.

Customer review rating 4.6/5

Emma C. Friends - 06/10/2019 AccorHotels review

We were new to Egypt and from the minute we arrived, the hotel made sure we felt at home. The hotel staff were both professional, friendly and quick. The hotel itself is clean, beautiful and it felt safe. We are definitely coming back in the near future as we loved it so much.

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Very happy and satisfied

Customer review rating 4.6/5

Ahmed A. Business - 06/10/2019 AccorHotels review

The hotel location is great, employees were very much customer oriented and friendly the only concern was the room being a bit old and needs refurbishing

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Good experience

Customer review rating 4.6/5

Aya Business - 04/10/2019 AccorHotels review

The service is good. The room is excellent, the view is extremely beautiful.

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo -El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo - El Gezirah and we look forward to welcoming you back soon. Regards Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Excellente

Customer review rating 4.6/5

Anonymous Families - 04/10/2019 AccorHotels review

Excellent service et personnel.

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo-El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Exceeded my expectations

Customer review rating 4.6/5

Maria L. Business - 04/10/2019 AccorHotels review

The hotel is well equiped and the staff couldn't be more helpful. All members of staff did their best to satisfy our requests and did so in the most polite and professional manner. Breakfast is excellent and offers a wide variety of products. The room is spacious and well equipped, although it requires a bit of refurbishment. The only real inconvenience was the fact that the accommodation and transfers could not be paid by the travel agent, since the bill had to be paid with the same card indicated in the reservation, meaning that the bill could not be paid directly by my employer. Another inconvenience was the fact that the transfer from the airport (at 2:30 a.m.) was a bit late, which was disappointing, but it arrived soon after.

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Wonderful stay

Customer review rating 4.6/5

Khaled Business - 02/10/2019 AccorHotels review

very friendly and professional reception staff, room is very nice and comfortable, the meeting and event staff are very well organized and professional, the food is very tasty, also I would like to thank the management for their professionalism and being on top of every thing. Thank you All very much.

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Fantastic holiday

Customer review rating 4.6/5

Sayed Business - 02/10/2019 AccorHotels review

Thanks for every one make my stay enjoyable. Special thanks to mr. Saad the duty manager for his hospitality.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

disappointing

Customer review rating 4.6/5

Auguste O. Friends - 02/10/2019 AccorHotels review

This is our 6th visit to the Sofitel in as many years. In comparison with previous visits, this has been the worst visit. Standard of cleanliness in the room and ensuite has dropped. Standard in quality and variety has dropped in the breakfast offer. Value for money standard has dropped considerably throughout the various outlets in the hotel, (e.g coffee, shisha, soft drinks, etc). The check-in experience (by one of our friends who arrived on Thursday Sep 26th evening to find a mixup in his booking) is by far the worst treatment I have seen anywhere in the world. Luckily - this was saved by your night duty manager who used his common sense to treat your guest with the appropriate decency. The worst experience has been that from the bank - where service was refused on more than one occasion, and then the currency conversion machine swindled money from one of our travelling group.

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Amazing!

Customer review rating 4.6/5

Joyce L. Friends - 01/10/2019 AccorHotels review

The staff were very polite and friendly. We arranged for a Cairo day tour and was arranged immediately (even if we booked at an odd time- the concierge guy still managed to arrange for it). There was alot of food variety/selections from the breakfast buffet to the other restaurants in the hotel.

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Excellent Stay

Customer review rating 4.6/5

Mohammed Families - 01/10/2019 AccorHotels review

Enjoyable stay in a fantastic atmosphere and warm hospitality.

Dear Valued Guest, Thank you for placing your valuable feedback following your recent stay, every opinion counts to us! We are happy to know that you considered the hotel to be in a great location, nice food and attentive staff. Once again thank you, Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

remarkable journey

Customer review rating 4.6/5

Mr. A. A. Families - 30/09/2019 AccorHotels review

My experience with Sofitel Cairo Nile El Gezirah can be describe in one simple word: Amazing We came for the first time in Cairo, my Wife, and I and two daughters. I asked the hotel to make my trip different, and they did. I can say, it exceeded my expectation. I can summarize why we love this hotel (First time we stay in, and definitely will not be last) 1) Food is amazing, fresh, clean and many choices to have, I gain weight!! 2) The transportation from/to hotel is very easy, the hotel arrange Mercedes-Bens when arrive in airport. Thank you for this kind service 3) The 16th floor, welcome us, and upgrade my room, that is not all, the 16th floor staff made smile in our faces every single day, with their endless support and guidance. They are very hard working and they are the only reason I may come back. In this regards, I would like to send my best wishes to the following in the 16th staff: a. YASSER EL DESSOUKY b. READ THABET HANA BISHAY c. AMRO ABDELSEMIE ABDELGHANI d. ESRAA e. HAIDY f. So many of them, I apologized if I miss any 4) I got sick in the middle of the trip (bad weather), the hotel arrange a doctor in my room, keep checking on my health, and send some fruits and drinks for me to get well. I will never forget this kind act of all of them. Thank you 5) During night, we can book a baby sitter, which is nice 6) The wifi, hotel facilities such as sona, steam room, lobby, are outstanding 7) This hotel is not a new building, but it is perfect location for everything 8) So many outstanding restaurants in this hotel, I love Le Deck a lot, At the end, I would like to send all my best wishes to all for their continuous help and kind welcome who made our journey remarkable Mr. AHMED A.

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Satisfied

Customer review rating 4.6/5

Gideon R. Business - 24/09/2019 AccorHotels review

It was okay

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo -El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo - El Gezirah and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

wonderful place

Customer review rating 4.6/5

M. H. M. Business - 22/09/2019 AccorHotels review

A great place in the magnificence and most important staff of the hotel where you feel like at home from the pleasant treatment that is beautifully offered to every guest everywhere in the hotel .. Especially when you go to a meal in the restaurant Kababji top of respect from all, especially Sister Hiam Bamadlha upscale and beautiful in dealing with Visitors to the restaurant and ask them if they need anything else

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Good without the concierge

Customer review rating 4.6/5

Nashat S. Couples - 21/09/2019 AccorHotels review

The concierge is always absent and poor and not helpful

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. Rest assured that your constructive comment will be shared with the Hotel Management for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

The best hotel in eygept

Customer review rating 4.6/5

Ali F. Friends - 09/09/2019 AccorHotels review

Thank you very much for every thing that was wonderful to be there with beat staff the service is excellent specially in your staf is hayam and hatem really thanks alot and i will be your guest all the time

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Mr

Customer review rating 4.6/5

Khaled Solo - 01/09/2019 AccorHotels review

Nice and good I thank Madam Jehan and Mr Mohmmed Abdulmonam and Yaser in the lounge all of them let me fell I’m home

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Great

Customer review rating 4.6/5

Mohammad M. Business - 31/08/2019 AccorHotels review

Was an overall satisfying stay.. Great service Great facilities Really great food

Dear Valued Guest, We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
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