Sofitel Brussels Europe Hotel 5 stars

TripAdvisor rating 4.5/5 2,047 reviews
Sofitel Brussels Europe
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Room 1

Number of guests
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Hotel extras

  • Prime location in the heart of Europe

  • Fresh, authentic Belgian cuisine

  • 15 meeting rooms

  • Hammam

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutique Gourmande
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bike rack facilities
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

We would like to inform you that Sofitel Brussels Europe is undergoing a renovation until the 25th March 2019 included. Please do not hesitate to contact us may you have any question.

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040
brussels
belgium

Tel: +3222355100

Fax: (+32)2/2355101

Contact email

Check-in from 15h00

Check out up to 12h00

  • QUARTIER SCHUMAN :   11/12/28 SCHUMAN

  • STIB :   60-80-59-34 Place Jourdan-Rue Froissart-Chau

  • BRUXELLES CENTRE :   1A / 1B SCHUMAN

  • METRO :   1 SCHUMAN

  • BRUXELLES CENTRE :   81/82 CHASSE

  • By plane

    BRUXELLES ZAVENTEM At 12.5km / 7.77 miles

  • By train

    SCHUMAN At 0.8km / 0.5 miles

GPS :50.837704, 4.381243

Currently, close to our hotel

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 2.2 km

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 2.2 km

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 2.2 km

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 2.3 km

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 2.7 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 4.9 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 6.9 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 6.9 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 9.8 km

Our accommodations

All of our Brussels luxury accommodations feature Sofitel's "MyBed" for a perfect night's sleep. Other in-room amenities at our Brussels luxury hotel include flat-screen TV, espresso machine, high-speed Internet, WiFi, and a laptop-sized room safe.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 28
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen size bed, high floor

  • Max. number of persons: x3
  • Area: From 29
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

LUXURY ROOM, 1 Queen Size Bed, High floor

  • Max. number of persons: x3
  • Area: From 32
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

JUNIOR SUITE, 1 Queen Size Bed, Separate living area

  • Max. number of persons: x3
  • Area: From 49
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

PRESTIGE SUITE, 1 Queen Size Bed, 1 Bedroom, Separate living area

  • Max. number of persons: x3
  • Area: From 59
  • Views: Park view, City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

OPERA SUITE, 1 King Size Bed, 1 Bedroom, Large living and dressing room, City view

  • Max. number of persons: x3
  • Area: From 132
  • Views: Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

THE 1040

Type of cuisine: Bistronomy

Soft lighting, delicate ambiance and contemporary variations on traditional Belgian Cuisine highlighting refined local-sourced products.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE 1040

Photo non contractuelle / Strictly non binding

Step into color-lit refinement in this sleek Brussels bar: chocolate leather and crystal details amid gold cherry-blossom wallpaper. Experience French art de vivre over a power lunch or pre-dinner tête à tête with creative fruit cocktails or Belgian beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 240 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more
Sofitel Brussels Europe Meeting Room

Our guest reviews for
Sofitel Brussels Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,059 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,047 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Almost perfect experience

Customer review rating 4.6/5

Michele S. Business - 15/05/2019 AccorHotels certified review

Room was really perfect and clean. The only remarks i wish to give are: 1. I had some difficulties in water warmth regulation, as the temperature was not really responding to the one I tried to set 2. Maybe it would be a nice idea to include a kettle, as I couldn't make any tea nor infusion

Generally satisfied

Customer review rating 4.6/5

Vyacheslav G. Couples - 14/05/2019 AccorHotels certified review

- Initially given a room with a damaged bathroom; - Coffee machine in the room worked poorly; - I was not given the a late check-out option (on 11th May I was told at the reception desk that all rooms are occupied, on 12th May I was told - there are available rooms, but I have to pay as for a full day).

Great welcome, very comfortable and well-designed room and bathroom

Customer review rating 4.6/5

Christine Business - 13/05/2019 AccorHotels certified review

The room was very comfortable and we appreciated the peaceful atmosphere after the Seminar we had. The bathroom was well equipped and spacious. We enjoyed the warm welcome of the concierge and the reception. To improve: - the Krupps coffee machine was tricky to use and we had to waste two coffee pods - bedroom cleaned late (around 4.30pm) - maybe not enough house keepers? - the rain shower not working properly

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Great facilities, friendly staff, all overshadowed by the party outside my window

Customer review rating 4.6/5

Zach M. Business - 13/05/2019 AccorHotels certified review

First of all the hotel looks great - well done on the refurbishment. My issue with my stay was the obnoxiously loud festival that took place right outside my window until 2am. For reference I was at the hotel on the evening of May 10th. Prior to booking no one informed me that a festival blaring music until 2am would be held right outside my window. This was an event the hotel was aware of well in advance as the staff knew all about it when I asked what was going on, and not informing me of this prior to my booking is quite dishonest - I would have never stayed at the hotel had I known what was occurring outside. I appreciate that you cannot control what occurs outside the walls of your hotel, but you CAN and SHOULD be honest with your guests/potential guests so they can choose accommodations accordingly. Waking up at 7am to catch a train after not sleeping is not exactly what I would consider a relaxing stay. You have a beautiful facility, but I will not be back given the lack of disclosure prior to me making my booking. Best, Zach M. +1…

Next good stay

Customer review rating 4.6/5

Piotr Business - 11/05/2019 AccorHotels certified review

Very good support from reception staff (especially in getting early check in)

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Nice

Customer review rating 4.6/5

Anonymous Business - 09/05/2019 AccorHotels certified review

Nothing wrong, very hospitable staff. Would have appreciated a little bit more variety at the breakfast buffet. Some construction at the lobby, but that is temporary.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

A very comfortable and pleasant stay

Customer review rating 4.6/5

Mc Families - 08/05/2019 AccorHotels certified review

This is a very central place, very easy to go anywhere in Brussels. I enjoyed a very quiet room and the amazing breakfast. The staff is very professional and welcoming. Really a very nice week!

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Tremendous

Customer review rating 4.6/5

Sandy R. Couples - 08/05/2019 AccorHotels certified review

The nicest hotel we stayed st in Europe. They even had wash clothes.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Perfect w–e in Sofitel Brussels Europe

Customer review rating 4.6/5

K. Couples - 07/05/2019 AccorHotels certified review

Thanks a lot to Antonio and his colleages for the wonderfull week–end in the hotel. Finally a special thanks to Mrs Elisa from the bar for the ood service and her kindness.

Dear Mr. k., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

hotel in brussels

TripAdvisor rating 4.5/5

lietuvis2015 Friends getaway - 07/05/2019 TripAdvisor review

Overal nice hotel in good location.It is only few things can be improved.First I think business center is a must.At the bar you can drink and they provide nice small snack with your drink,but if you want let it say salad you need to go to restaurant.This is different conception from other hotels.Dome one can like someone did not.Food at restaurant is good.The service is ok,but sometimes staff try to do more then perfect and fail in small details.But this realy not annoying and did not change rating of this hotel.Overal I was satisfied with stay at Sofitel Europe in Brussels!

Best Service

Customer review rating 4.6/5

D.r.b. Business - 05/05/2019 AccorHotels certified review

We’ve been welcomed with everything settled and done , our keys ready, no check in needed, front desk team and concierge team as always super friendly and efficient. Making a stay pure pleasure .

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

One better hotel I have stayed in this year

Customer review rating 4.6/5

Peter Business - 04/05/2019 AccorHotels certified review

Clean fresh hotel nice standard of use staff are very friendly and very good quality breakfast

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Terrible restaurant for dinner.

Customer review rating 4.6/5

Marcus L. Couples - 04/05/2019 AccorHotels certified review

Went for dinner on Sunday evening. It was the worst meal I have ever experienced in my travels. Couldn’t eat the entree and what little I did eat made me ill that night. The staff in the bar and in restaurant for breakfast, excellent. The room was nice after we requested a change due to noise.

Comfortable short visit.

Customer review rating 4.6/5

Tom Business - 02/05/2019 AccorHotels certified review

The hotel is very well-located, comfortable with very good staff.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Very relaxing and comfortable

Customer review rating 4.6/5

Anonymous Business - 02/05/2019 AccorHotels certified review

Very relaxing and comfortable

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Nice hotel, very good breakfast, but no sound isolation with an annoying neighbour

Customer review rating 4.6/5

Anonymous Business - 02/05/2019 AccorHotels certified review

As said before: the hotel is nice and clean. The breakfast is really great. However, on the second day of my stay my room was cleaned only after 6 p.m.; so once I returned after a tiring day it was just being cleaned and I decided to wait. Plus there is no sound isolation, so you hear a lot of noises, especially from the room you share a door with. The neighbour I had in that room with a common door was quite annoying, e.g. shouting loud into a telephone for about two hours starting around 22:00... I heard many people knocking on walls, even if they probably have not shared a door... Then early morning loud vomitting, singing, listening to music. As I had to wait due to the cleaning taking place next day I actually went to the reception to report this, where it was also not so clear what could be done in this case. In the end I was told that the person will be warned and if the problem returns I should let them know again. Instead I was trying to plug my ears really strongly as I desperately needed some sleep. A more minor thing: this may be personal preference, but I found it strange that the bed had a big thick blanket on it below the bedlinen. I have never had a bed like that anywhere before I found it strange and more difficult to sleep on.

nice stay

Customer review rating 4.6/5

Christian Business - 02/05/2019 AccorHotels certified review

good experience, breakfast seems less generous following the changes

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Warm and attentive service

Customer review rating 4.6/5

Anonymous Business - 02/05/2019 AccorHotels certified review

comfortable rooms, great staff - reception and restaurant. Rooms basic but good.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

A comfortable stay for our last night in Belgium

Customer review rating 4.6/5

Adam Families - 01/05/2019 AccorHotels certified review

After returning to Brussels from a couple of nights in Ghent and then Rotterdam, I decided to book the Sofitel to finish our holiday off in style. Although the renovation work is still being finished off in the lobby, the hotel was nicely decorated, and I was particularly impressed with the refurbished bar area. Our room was comfortable with a nice view over the square, and we had a fine night before catching the Eurostar home the following day. The only slight negative is that as a Le Club AccorHotels Gold Member, my status didn't seem to count for anything. I have always been well looked after in Accor's Pullman branded hotels that I've stayed at, almost always receiving an upgrade, as well as welcome gifts and the standard welcome drink, but this (my first stay at a Sofitel) saw no upgrade (although the next grade of room was still available to book on the website after I'd checked in), no welcome gift, and I even had to ask for our welcome drink vouchers as they were not presented at check-in. Therefore when booking in future, if there is a choice of Pullman or Sofitel in the area I'm visiting I will probably stick with Pullman.

No major issues

Customer review rating 4.6/5

Myles T. Business - 01/05/2019 AccorHotels certified review

Did have to change my room due to air conditioning issues

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager
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