Hotel - Sofitel Brussels Europe
Sofitel Hotel Sofitel Hotel

Sofitel Brussels Europe Hotel

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4.5/5 1,898 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 / 23:59
    • Opening hours : Week-end 00:00 / 23:59

Business services

  • 15 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All of our Brussels luxury accommodations feature Sofitel's "MyBed" for a perfect night's sleep. Other in-room amenities at our Brussels luxury hotel include flat-screen TV, espresso machine, high-speed Internet, WiFi, and a laptop-sized room safe.

  • 149 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,284 reviews

Our guest reviews for Sofitel Brussels Europe

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,898 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
W. G. W. Solo - 15/04/2018
« This hotel exceeded my expectations! »

This is a beautiful hotel. Excellent service. Comfortable room. Incredible staff!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Ms K. Business - 14/04/2018
« Excellent »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Zvjezdana K. Business - 12/04/2018
« Superb! »

Everything went smoothly and the staff are extremely professional and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
My S. Business - 12/04/2018
« welcoming and expert service nd venue »

agreable professionnal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Caroline Couples - 10/04/2018
« Perfect stay »

Best staff, best rooms, best food. Thank you very much for all your efforts. You should be proud of your staff in Brussels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyriil Manguso General Manager

AccorHotels certified review
Sally A. Couples - 10/04/2018
« Wonderful location, great staff, comfortable beds, attractive environs. »

We found the staff to be welcoming and attentive. They provided us with true European hospitality. Our room was large and we were able to put our things away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally A., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Vitor N. Business - 09/04/2018

I stayed in the hotel for just one night as I was working in Brussels for a couple of days. The ladies at the reception were always very nice but my surprise was when I was to check out and I was being charged for breakfast even though I didn't have breakfast. Also, the price in the invoice was completely ramdon as it didn't match the price stated in the menu. It wasn't a problem trying and getting it out of my check out invoice but I don't expect this kind of mistakes when staying in Sofitel Hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We would like to thank you for your time and for your constructive comments regarding your last stay at Sofitel Brussels Europe. I am really sorry that your experience did not meet totally your expectations; please allow me to express my most sincere apologies. Be assured that your opinion and the relevant piece of information you have provided us with are very important to us. They enable us to improve and maintain a high level of quality. We appreciate your generosity in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Cyril Manguso General Manager

AccorHotels certified review
Andy Business - 08/04/2018
« Exceptional people, shame about the room service (and the phones) »

11pm check-in after a long day. phones in room 510 not connected so went to reception to ask for room service. A lovely lady dealt with my request however she had nothing to offer by way of roomservice food except pizzas......In a 4 star business hotel? Pizza was as bad as expected but otherwise the hotel is excellent and I would stay with you again but really, microwaved pizza?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Anonymous Business - 06/04/2018

Friendly staff who did everything possible to ensure a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Anonymous Couples - 06/04/2018
« Over rated and priced »

Staff very professional. Awakened at 0710hrs by hammering and drills. Parking fee would be laughable if it wasn’t true.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sullivan, We would like to thank you for your time and for your constructive comments regarding your last stay at Sofitel Brussels Europe. I am really sorry that your experience did not meet totally your expectations; please allow me to express my most sincere apologies. Be assured that your opinion and the relevant piece of information you have provided us with are very important to us. They enable us to improve and maintain a high level of quality. We appreciate your generosity in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Cyril Manguso General Manager

AccorHotels certified review
David Business - 06/04/2018
« Superb hotel, excellent staff »

The hotel is clean, attractive and has marvellous beds. But so what? You pay to expect such things. The real plus is the quality of service. From the concierge, his assistant to Reception, bar and waiting staff and room service teams you are in for first rate service. It is genuine, delivered with a smile. Excellent hotel. I will stay there on my next business trip to Brussels. I was mightily impressed and so too were 5 colleagues all attending the same meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Anonymous Business - 03/04/2018

very good, I had to use the reduced mobility -facilities this time and it worked quite well, at the lobby, corridors and the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eila K., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Mangusp General Manager

AccorHotels certified review
Rm Friends - 31/03/2018

excellent customer service other than lengthy checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rory M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are truly sorry about the lenght of your check-out.We would like to inform you that our Front Office Manager is in charge to resolve this problem. We will make sure that this kind of situation does not happen again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Javanshir F. Business - 29/03/2018
« excellent service »

it was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Javanshir F., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Allean B. Business - 29/03/2018
« Comfortable stay »

Hotel was quiet and comfortable. Staff was very friendly and always helpful with anything I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allean Brown, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
V. Couples - 28/03/2018
« A real 5 star hotel »

Excellent service, large comfortable rooms with all amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques V., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we really appreciate your comment, we would be pleased to have it inserted on TripAdvisor forum. Do not hesitate to share your experience by going on TripAdvisor.com. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Kelli R. Couples - 28/03/2018
« Wonderful stay »

My recent stay in Brussels at the Sofitel was fabulous! The staff was friendly, welcoming and attentive. I love the small touches made during the stay such as the chocolate on the pillow slippers next to the bed and tea before bed. Working in the hotel industry the small touches matter the most and put this stay at one of the best we had in Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelli Rush, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. We are pleased to hear that you enjoyed your stay and that our services completely met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we really appreciate your comment, we would be pleased to have it inserted on TripAdvisor forum. Do not hesitate to share your experience by going on TripAdvisor.com. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Amy C. Business - 27/03/2018
« Very pleased »

The room was well appointed, the staff were friendly, and my room was well stocked with coffee/tea products each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Erhan E. Families - 26/03/2018
« Perfect »

Only one night for family pleasure ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

AccorHotels certified review
Anonymous Families - 24/03/2018

Ras.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Brussels Europe. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cyril Manguso General Manager

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