Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.5/5 1,798 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,798 reviews

TripAdvisor Rating  4.5/5  222 reviews

Certificate of excellence 2024

Sofitel Brussels

TripAdvisor rating 5.0/5

Joe and Sharon H Friends getaway - TripAdvisor review

Lovely hotel , nice staff Jimmy in the restaurant .. what a lovely young man , Bedrooms very quiet , comfortable beds , soft pillows Lovely shower , lots of hot water , free water and coffee / tea facilities Drinks very overpriced in rooftop bar and main bar Breakfast really nice , freshly coned food fresh fruit selection , fresh pastries Pleasant stay

Friendly hotel

Customer review rating 5.0/5

A S. Business - Confirmed reviews ALL

Good services, staff very friendly and location good, in quiet place. Excellent for who travel for work

Dear Mrs S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with the receptionists. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Smoking on the Rooftop Bar is allowed. I am sorry you did not have the proper information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Enjoyed my stay

Customer review rating 4.5/5

Erik D. Business - Confirmed reviews ALL

The location was perfect. I had a very pleasant stay. The staff was very helpful. I will stay here again.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rondini Clara Guest Relations & Duty Manager

Very Good Stay

Customer review rating 4.5/5

Jason Couples - Confirmed reviews ALL

Very relaxing and wonderful stay with everything in place. Staff were very helpful.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have well noted your comments regarding the parking, I will communicate this to our Reservation Manager. Also, regarding the Breakfast offer, I will share your review to our Chef. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wishing you a pleasant day. Warm regards, Rondini Clara Guest Relations & Duty Manager

We appreciate the upgrade, however the room was not what I would call up at the top level of expectations.

Customer review rating 2.0/5

Gregory S. Couples - Confirmed reviews ALL

We had a very could 1 night stopover and staff were brilliant. The foyer looked amazing with the colourful artwork all around. The Cafe staff were very accommodating

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sincerely sorry to read that you were not satisfied with some aspects of your room, such as the shower or the USB connections. As we place a high priority on your satisfaction, I have informed our Technical Manager regarding your comment. Thank you very much for your comments regarding our Café Team and the design of our Lobby. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clara Rondini Guest Relation & Duty Manager

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Other web-users rate our hotel

  • 385 reviews 8.8/10 Location
  • 749 reviews 8.5/10 Room
  • 919 reviews 9/10 Service
  • 23 reviews 2.6/10 WiFi
  • 297 reviews 8.8/10 Breakfast
  • 203 reviews 8.8/10 Cleanliness
  • 8 reviews 1.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.