Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 4,145 reviews
Novotel World Trade Centre Dubai
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+ 25 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Happiness Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

SUPERIOR DOUBLE ROOM

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

SUPERIOR TWIN ROOM

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

SUPERIOR FAMILY ROOM

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Suite with Queen bed and sofa

  • Max. number of persons: 4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Photo non contractuelle / Strictly non binding

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Photo non contractuelle / Strictly non binding

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,254 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,145 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I feel great

Customer review rating 4.3/5

Aileen A. Couples - 13/11/2019 Confirmed reviews AccorHotels

It so nice to stay in the hotel my first time ang second time it was so great the room is so clean and all the staff in the reception specially Andrea and Rozma they are so kind and sweet.

My Novotel experience

Customer review rating 4.3/5

Karina D. Couples - 13/11/2019 Confirmed reviews AccorHotels

The hotel was very clean and our room, as well. The breakfast was the same every day..although it was a swedish buffet, the fruits remained the same, also the drinks and the sweets..a big black ball! The head of the restaurant room never asked us if we were missing something or if we needed something. He would pass by us and ask if everything was good for the people of his country, the rest didn't matter. This is another black ball, for a hotel of Novotel's size! Another black ball I will offer for those who are in charge of cleaning the rooms, because we asked several times two pairs of slippers and we were not brought. I had to call the reception, to ask for slippers, towels in the room, Bath robes and a set of shaving because we were not brought. I never received the shaving set, the robes and bed sheets were broken. Another big black ball for a 4 * hotel! The lady at the reception who gave us the room 804 was very nice and provide all the necessary details. Sampath, the cooker, is a person who has proven professionalism. He was always attentive to our wishes and he satisfied us all the wishes. He gave us support when we needed it and he performed excellently with us. He is a very special person and very sociable. I highly recommend it!

Customer review rating 4.3/5

Anonymous Families - 12/11/2019 Confirmed reviews AccorHotels

The conceirege and the staff their very accommodating

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on the great service of our team members. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Amazing stay

Customer review rating 4.3/5

Rania E. Friends - 12/11/2019 Confirmed reviews AccorHotels

As usual i felt welcome and honored to stay in novotel world trade center i wanna thank hamada in front office staff and also 2 staffs from f&b especially from room service actually i forgot their names im really sorry but i wants to appreciate them . Thanks for everything

Dear Rania e., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are delighted to learn that you had a pleasant stay with us and greatly appreciate your wonderful feedback on the the great services of our team. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Generally satisfied, but not up to usual expectations.

Customer review rating 4.3/5

Marc Business - 12/11/2019 Confirmed reviews AccorHotels

Rooms were clean comfortable, but espresso machine was not working. One of the electricity plugs was not working (a plug to charge my phone). The laundry service, although confirming that the laundry was ready, had to be called again to actually deliver it to my room promptly. The most disappointing part of my trip though was the actual reservation. My assistant tried over a 2 day period to pay for my trip, and was told numerous times that there was a technical issue as to why my reservation could not be paid for and that they would get back to her promptly. The hotel staff never did, although she called back at least twice reminding them. The only reason the reservation was eventually paid for was apparently because my assistant indicated that she would reserve for me at another Dubai hotel. Overall, although the hotel staff were friendly and courteous as always, the overall experience this time was not my usual expectation of Novotel service.

Dear Marc, Thank you for taking the time to tell us about your experience at the Novotel World Trade Centre Dubai. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Referring to your comments concerning your reservation experience, please accept our sincerest apologies for any inconveniences we may have caused you in this aspect. Our guest observation is essential to us and rest assured this remains an isolated incident not indicative to the standards we aspire to offer to our valued guests. Your valuable feedback has been shared with the respective Team so that they are aware of the areas requiring further attention. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

very nice stays recently

Customer review rating 4.3/5

Mohammad D. Families - 11/11/2019 Confirmed reviews AccorHotels

quick check in, clean suite, nice coffee machine and excellent service from Sameh on check in - very pleasant to deal with we were looked after very well at breakfast (weekly by the Manager) and chef Samapath. Great freshly baked bread. nice coffee and they usually take very good care of us by immediatly preparing the orders which they now know. The restaurant manager makes us feel like distinguished guest. the quality of food has improved. i think still there room for further improvement though (without being too demanding)

Dear Mohammad D., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre and for your patronage as a valued Le Club Accor Hotels Platinum member. It is always a pleasure to receive positive feedback and rest assured this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind words will be shared with the entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

Satisfied

Customer review rating 4.3/5

Jb Business - 11/11/2019 Confirmed reviews AccorHotels

My stay was very comfortable. Staff were courteous and ready to help whenever I needed their Assustance. I would return to Novotel WTC

Dear JB, We very much appreciate your taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations, including the great hospitality of our team. We look forward to welcoming you again in the near soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great

Customer review rating 4.3/5

Ali A. Families - 11/11/2019 Confirmed reviews AccorHotels

Clean, secured and perfect location.

Dear Ali A., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is always a pleasure to receive positive feedback and we are glad that the hotel's cleanliness and location was to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

You need to review your membership process

Customer review rating 4.3/5

Anonymous Solo - 11/11/2019 Confirmed reviews AccorHotels

I did not stay at your hotel and I did not creat a membership and your membership process should validate the email. So that other people don’t use my email and spam my inbox

Customer review rating 4.3/5

Joann P. Friends - 10/11/2019 Confirmed reviews AccorHotels

Everything is excellent

Dear Joann P., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Bad

Customer review rating 4.3/5

Eqab Business - 10/11/2019 Confirmed reviews AccorHotels

Every year I'm reserve in Novotel and every year was great even in gitex ( crowded time ) But this time I don't know what happened

Dear Eqab, Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared with the team your comments about the areas where we can work on improving our services in order for us to better meet our guest’s expectations. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Always acceptable

TripAdvisor rating 4.5/5

cengizyt71 Business - 10/11/2019 TripAdvisor review

Decent stay with smiling staff and excellent location. May be a little more care on the rooms will take the hotel to a higher stage. Anyway, one of the best price calue relarion in Dubai. I surely advise.

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit to our hotel was a pleasant one and that the hotel's convenient location and the positive energy from our team was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Very good hotel

TripAdvisor rating 4.5/5

A_Alajmiii Family - 10/11/2019 TripAdvisor review

Nice place to be stay in , very clean ,safe , high class and the staff is friendly and ready to help always big thanks for Mr Aslam and Mr ayamm all of the supervisors there👍🏻💛all staff thanks alot

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit met your expectation. I truly appreciate your comments on the team's great hospitality and rest assured your complimenting feedback will be shared with the team as this will definitely serve as an encouragement. It was a pleasure to have you with us and we certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Mr and Mrs Sadru D.

Customer review rating 4.3/5

Sadru D. Business - 08/11/2019 Confirmed reviews AccorHotels

Very satisfied. The entire knows us. We have become part of the NOVOTEL, DWTC Family.

Dear Sadru D., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you were pleased with your overall experience at the hotel and we greatly appreciate your wonderful feedback. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

satisfactory

Customer review rating 4.3/5

Hamad J. Business - 07/11/2019 Confirmed reviews AccorHotels

it was very good and convenient

Dear Hamad J., Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. We look forward to welcoming you back again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Typical business hotel stay

Customer review rating 4.3/5

Jhaphet Business - 07/11/2019 Confirmed reviews AccorHotels

It was okay, although I need to call housekeeping for a conditioner.

Dear Jhaphet, We very much appreciate your comments following your stay at the Novotel World Trade Centre and we are happy that overall you had a fair stay with us. Our guest observation is essential to us and your valuable feedback concerning a certain aspect of your stay is well noted and rest assured this is not indicative to the standards we aspire to offer to our valued guests. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

It was clean and comfortable

Customer review rating 4.3/5

Natalie A. Solo - 06/11/2019 Confirmed reviews AccorHotels

I really liked staying here. The only thing is the wifi wasn’t strong enough and that when I tried to order the coffee they kept on bringing the wrong one. But this was minor. I would stay here again

Dear Natalie A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are delighted to learn that you had a pleasant stay with us and greatly appreciate your constructive feedback on your overall stay. Rest assured your comments on certain aspects of your stay are well received and have been shared with the respective teams to avoid any future re-occurrence. We look forward to welcoming you again back to the hotel soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Hotel was clean and centrally located.

Customer review rating 4.3/5

Anonymous Business - 06/11/2019 Confirmed reviews AccorHotels

It was fine. Good location. Room cleaning was good but the service varies depending on who came in. Table setting in the restaurant was also very inconsistent. Each morning, there would be different utensils missing from the table setting.

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and we have taken your constructive feedback on board as this allows us identify the areas requiring immediate attention. Thank you again for sharing your experience and we hope to have the opportunity to welcoming you back in the future. Sincerely yours, Frederic Gitzner Cluster General Manager

Very nice hotel with excellent hospitality and arrangements

Customer review rating 4.3/5

Abhilasha S. Business - 05/11/2019 Confirmed reviews AccorHotels

I enjoyed my stay very well. Staff is really very polite and helpful.

Dear Abhilasha S., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you were pleased with your overall experience at the hotel and we greatly appreciate your wonderful feedback on the great hospitality of our team. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Convenient & Comfortable

Customer review rating 4.3/5

Andrew Business - 04/11/2019 Confirmed reviews AccorHotels

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Dear Andrew, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
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