Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 3,514 reviews
Novotel World Trade Centre Dubai
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Room 1

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities Nearby
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Saa'da Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

SUPERIOR DOUBLE ROOM

  • Max. number of persons: x2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR TWIN ROOM

  • Max. number of persons: x2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR FAMILY ROOM

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with Queen bed and sofa

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAFE CREAM

Type of cuisine: International

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Photo non contractuelle / Strictly non binding

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Photo non contractuelle / Strictly non binding

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more
Novotel World Trade Centre Dubai Meeting Room

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,526 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,514 reviews

Good

Customer review rating 4.3/5

Sudeepthi Friends - 17/04/2019 AccorHotels certified review

Great location n place.. Close by to city

Dear Ms. Sudeepthi Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. We look forward to welcoming you back again to our hotel in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Satisfied

Customer review rating 4.3/5

Meera M. Business - 17/04/2019 AccorHotels certified review

The place is good

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to know that you have enjoyed your overall stay with us and greatly appreciate your positive feedback. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Comfortable stay

Customer review rating 4.3/5

Shivashankar S. K. Business - 17/04/2019 AccorHotels certified review

It was wonderful

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. A positive guest experience is something we endeavor to achieve every day and we are glad that we have made your overall stay to your satisfaction. It is always a pleasure to receive positive review and your wonderful feedback will serve as a wonderful encouragement to the entire team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we look forward to the welcoming you back to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Nice hotel with the best receptionists.

Customer review rating 4.3/5

A. Business - 17/04/2019 AccorHotels certified review

My experience in general is positive due to the fact that the employees who were working there are very friendly and cooperative.

Dear Mr. A., Thank you for taking the time to share a review regarding your stay at the Novotel World Trade Centre Dubai. We are glad to know that you enjoyed the experience of your stay and truly appreciate your feedback. Our guest observation is essential to us and your constructive review on certain aspects during your stay has has been shared with the Team so that they are aware of the areas where we can further improve our guest's overall experience. We hope to have the pleasure of welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

bisiness trip stop over

TripAdvisor rating 4.5/5

david477hughes Business - 16/04/2019 TripAdvisor review

great location at World trade centre - hotel service is always good and the staff very helpful. I always enjoy the blue café with different live music each night. There is a small but satisfactory gym and massage is reasonably priced

Dear david477hughes, Thank you for taking the time to share your recent stay experience with us. We are delighted to receive your feedback and it's a pleasure to know that you enjoyed your stay at Novotel World Trade Centre. We truly appreciate your kind review about the hotel and we look forward to welcoming you back in the near future! Warm Regards, Frederic Gitzner Cluster General Manager

A very pleasant stay as usual.

Customer review rating 4.3/5

Ward H. R. Business - 15/04/2019 AccorHotels certified review

From being greeted on my arrival by the great big smiling, Mr Remmy, to my warm greetings in the Blue Bar by Ganesh, Sunkar, Rudolfo, Joe and the ever smiling Frances, I always feel most welcome. They all make an effort to ensure my comfort for a pleasant stay. Also a mention and expression of thanks to the Nepalese gentleman who kept my room tidy and a constant supply of water. Also thanks to the front desk staff and also the morning crew in the dining room.

Dear Mr. Tudor R., Thank you for choosing Novotel World Trade Centre and for taking the time to share a review about your stay with us. We greatly appreciate the positive feedback about the overall experience of your recent stay at the hotel and for recognizing the exceptional service provided by our team. Your compliment will be shared with them and certainly this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Great, friendly

Customer review rating 4.3/5

Abdulaziz A. Families - 15/04/2019 AccorHotels certified review

The room were clean, the staff are super friendly, just 1 issue, the valet takes some times up to 20-25 min to bring up the car. Other than that it was perfect.

Dear Mr. A., Thank you very much for taking the time to share your comments following your recent stay at Novotel World Trade Centre. We are happy to know that you were pleased with your overall experience in the hotel, especially your room and the hospitality of our team. Our guest observation is essential to us and I have shared with my team your comments about the areas requiring attention and improvement. We look forward to the pleasure of welcoming you back again to our hotel in the future. Sincerely, Frederic Gitzner Cluster General Manager

Not good enough

Customer review rating 4.3/5

Felix T. Business - 14/04/2019 AccorHotels certified review

Basic stuff not well: sound proofing of room as I can hear neighbors in the middle of night, leakage in shower room that floods the floor mat, controller to TV not sensitive, coffee/ tea was not served during early breakfast at 630am

Dear Mr. Zhihao t., We thank you for taking the time to share your comments following your stay with us at the Novotel World Trade Centre. We understand your recent stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Please rest assured that your feedback has been discussed with the entire team and the necessary steps for further service improvement will be taken in order to enhance our guest's overall experience. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Excellent location and quite convenient public transport to airport and famous places

Customer review rating 4.3/5

Yan Families - 14/04/2019 AccorHotels certified review

Excellent location with very kind reception but smaller room

Dear Mr. Yan, Thank you for staying with us at Novotel World Trade Centre and for taking the time to complete our guest satisfaction survey. It is a pleasure to learn that overall you had a pleasant stay with us and we very much appreciate your feedback on your overall experience at the hotel. We look forward to welcoming you again at our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Relaxed trip over the long weekend

Customer review rating 4.3/5

Adnan K. Families - 14/04/2019 AccorHotels certified review

Novotel World Trade Center is our second home away from oman. We really enjoyed the service provided by all members of the Novotel family. I would like to give special thanks to Stephanie and Andrea who really made our stay fantastic. We were upgraded, given surprise cake and chocolates., and our room was decorated specially as it was our wedding anniversary. We are definitely coming back. It was our 3rd time already this year :)

Dear Mr. K., Thank you for taking the time to share a review following your stay at the Novotel World Trade Centre Dubai. We are glad to know that you enjoyed your overall experience at the hotel and it is a pleasure to share your positive feedback with the team, especially with Andrea and Stephanie. Rest assured they will be recognized for their remarkable service. Once again, we very much appreciate your great review and we look forward to welcoming you back to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

I was very satisfied

Customer review rating 4.3/5

Ayo A. Business - 13/04/2019 AccorHotels certified review

It was good. Clean rooms and good service

Dear Mr. A., We would like to thank you for taking the time to share a review following your recent stay at Novotel World Trade Centre. We are glad to know that you had a pleasant stay and truly appreciate your feedback on your overall experience at the hotel. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Great service

Customer review rating 4.3/5

Foo F. M. Business - 12/04/2019 AccorHotels certified review

Room service response is very quick and all staff were polite.

Dear Mrs. Foo Fung M., Thank you for taking the time to share your experience with us. We are happy to read that you had a great stay at Novotel World Trade Centre Dubai and that the hotel's services and facilities have met your expectations. It is always a pleasure to receive positive feedback and your comments will be a great encouragement to our team to continue our commitment to service excellence. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Pleasant and successful stay

Customer review rating 4.3/5

Martin Business - 12/04/2019 AccorHotels certified review

Business

Dear Mr. Martin, Thank you for taking the time to share your experience following your stay at the Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay and greatly appreciate your feedback. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your review and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager
Customer review rating 4.3/5

Ghassan N. Business - 11/04/2019 AccorHotels certified review

Very good location and perfect hospitality

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that overall you enjoyed your stay at the hotel and we are happy to receive your wonderful feedback. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Good

Customer review rating 4.3/5

Aliya Solo - 11/04/2019 AccorHotels certified review

Good relaxing place.

Dear Ms. Aliya, Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Best Location

Customer review rating 4.3/5

Rahul S. Families - 09/04/2019 AccorHotels certified review

The stay was comfortable. The only disturbing thing is during the breakfast time. In the morning you need some peace. The people serving you often get behind you to give a review on Trip Advisor or some other site. They even volunteer you to show you on the mobile how to fill it up. Now that very very irritating. Morning time you want some time for yourself and not to get too much bothered. It also happens that when you politely convey that you will write a review or rate them later, then somehow they vanish and do not even come and ask do you need something or coffee. If the serving people are so interested to tell the customers to write a review, can you install a small kiosk where people can write reviews.

Dear Mr. S., We very much appreciate your constructive review following your recent stay at Novotel Dubai World Trade Centre. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the Team, so that they are aware of the areas requiring attention. Thank you again for sharing your experience, and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Love Being in this hotel

TripAdvisor rating 4.5/5

AhmadB394 Business - 08/04/2019 TripAdvisor review

Everything just amazing .. The only thing which i would suggest to correct, Carpets, TV Channel as the OSN channels were not working … and I suggest to change the Telephony system .. for me its the favorite among other hotels

VIGIER

TripAdvisor rating 4.5/5

francoisvigier Business - 08/04/2019 TripAdvisor review

As expected coming from Novotel and Accor.but for the price you may wonder why we need ask for a tooth brush.alll staff was very friendly and helpful.i wld recommend the novotel also very close to te WTC.

Dear francoisvigier, Thank you very much for your positive review and I am glad to read that you enjoyed your overall experience with us. We forward to welcoming you back in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Short business stay

TripAdvisor rating 4.5/5

BertieVC1970 Business - 08/04/2019 TripAdvisor review

Couldn't be better placed for visiting trade shows taking place at the World Trade Centre and the amenities located in the general vicinity. The hotel had everything expected from a modern brand and the room was spacious and comfortable. Staff all very welcoming and helpful.

Dear BertieVC1970, Thank you for staying at Novotel World Trade Centre and for taking the time to share your feedback with us. We are delighted to read that you had an enjoyable stay at our Hotel and it is also a delight to hear that you were pleased with our location, facilities, and services. We look forward to welcoming you back in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Me

Customer review rating 4.3/5

Anonymous Couples - 06/04/2019 AccorHotels certified review

Housekeeping kept taking our towels and toiletries and not replacing them

Dear Mr. M., Thank you for sharing your review following your stay at the Novotel World Trade Centre. Our aim is to deliver a memorable stay for all our guest and your valuable feedback is essential to us. I have shared your comments with my team about the areas where we can work on improving our services in order for us to better meet our guest’s expectations. Once again, we very much appreciate your feedback and we hope to have the opportunity of welcoming you again at our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager
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