Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 3,651 reviews
Novotel World Trade Centre Dubai
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+ 25 Services
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Room 1

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Saa'da Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Currently, close to our hotel

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 573 m

International Motor Show

From 12/11/2019 to 16/11/2019

At 695 m

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 695 m

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 2.8 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 5.7 km

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 14 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

SUPERIOR DOUBLE ROOM

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR TWIN ROOM

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR FAMILY ROOM

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with Queen bed and sofa

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Photo non contractuelle / Strictly non binding

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Photo non contractuelle / Strictly non binding

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,702 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,651 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice

Customer review rating 4.3/5

Mudassar I. Friends - 18/06/2019 AccorHotels certified review

I am very happy. Your management was great and I enjoyed it, thank you

Dear Mudassar I., Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Wonderful Stay as always

Customer review rating 4.3/5

Fiona Business - 18/06/2019 AccorHotels certified review

Lovely from check in all the way to check out. Thank you for the hospitality.

Dear Fiona, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at the Novotel World Trade Centre Dubai and for your patronage as a valued Le Club Accor Hotels Gold member. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

b.

Customer review rating 4.3/5

Abood B. Friends - 18/06/2019 AccorHotels certified review

very good

Dear Abood b., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that you enjoyed your stay with us and we truly appreciate your excellent rating on your overall experience. We look forward to welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good Room with great view

Customer review rating 4.3/5

Pushpak Business - 18/06/2019 AccorHotels certified review

extremely satisfied

Dear Pushpak, Thank you for staying with us at Novotel World Trade Centre and for taking the time to complete our guest satisfaction survey. It is a delight to learn that you had a pleasant stay and we very much appreciate your excellent feedback on your overall experience at the hotel. We look forward to welcoming you again at our property in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

best option for trade center

Customer review rating 4.3/5

Laurence Business - 17/06/2019 AccorHotels certified review

always stay here for trade center. but...air conditioner and cold water were not just enough to make me feel relax.... air conditioner...coldest on ewas just 25.5... I do not feel very good with this. also for breakfast, you should not have dress code...its just international hotel...

Dear Laurence, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and we have taken your constructive feedback on board as this allows us identify the areas where we can further improve the guest's experience. Thank you again for sharing your experience and we hope to have the opportunity to welcoming you back in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

satisfied

Customer review rating 4.3/5

Denny N. Business - 17/06/2019 AccorHotels certified review

Very Good

Dear Denny N., Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are delighted to learn that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. We look forward to welcoming you back again to our hotel in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Hotel review business trip

TripAdvisor rating 4.5/5

668sandy Business - 17/06/2019 TripAdvisor review

Breakfast review is not good. No changes on menu continuous the same food served. Especially the person who fried eggs upon requested very unfriendly. Request order, not sure if he heard u or not. No replied no smiling very unfriendly.

Dear 668sandy, Thank you for choosing Novotel World Trade Centre Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your constructive review of our hotel and rest assured I have taken note of your concern about the breakfast options and certain aspects you have highlighted and have shared it with the respective department to further enhance our guests' experience. We look forward to welcoming you back again soon. Warm Regards, Frederic Gitzner Cluster General Manager

Just so so

Customer review rating 4.3/5

Winston Business - 16/06/2019 AccorHotels certified review

Surrounding Environment is bad, food is just ok, room service is not bad.

Dear Winston, We thank you for taking the time to share your comments following your stay with us at the Novotel World Trade Centre. We understand your recent stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Please rest assured that your feedback has been discussed with the entire team and the necessary steps for further service improvement will be taken in order to enhance our guest's overall experience. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Sales Manager.

Customer review rating 4.3/5

Te… Business - 16/06/2019 AccorHotels certified review

Very good being so close to the show. Very friendly and professional staff in every section of the hotel. Clean and comfortable.

Dear Terence, Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. We look forward to welcoming you back again to our hotel in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Mister

Customer review rating 4.3/5

Herbert J. M. F. Friends - 16/06/2019 AccorHotels certified review

Rhea and Rachelle attended to our needs. We choose your hotel because it was near to Zaabeel Hall 5 Dubai World Trade Center where we have a Filipino Independence Activity. Your Gym was great and clean. Thank you for your hospitality.

Dear Herbert Joseph F. (EXE), Thank you for choosing Novotel World Trade Centre and for taking the time to share a review about your stay with us. We greatly appreciate the positive feedback about the overall experience of your recent stay at the hotel and for recognizing the exceptional service provided by Rhea and Rachelle. Your compliment will be shared with them and certainly this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.3/5

Saleh S. Business - 15/06/2019 AccorHotels certified review

A bad air condition in room 1308 .

Dear Saleh S., Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your stay has highlighted areas that we need to look into for improvement. We take good note of your comments and concerns and assure you the necessary steps have been taken to correct and improve the areas mentioned. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Very Good

Customer review rating 4.3/5

Kireet J. Families - 15/06/2019 AccorHotels certified review

Overall, It was a nice experience staying at Novotel for short period. Facilities were very good. However I was expecting a discount on the room rates based on my company's association. While I was checking in, I showed my employee ID too, but I did not get any discount. Also we experienced some disturbance by people near pool side, which was not good for family.

Dear Kireet J., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments concerning a certain aspect. Our guest observation is important to us and we have taken note of your constructive feedback, as this certainly helps us identify the areas we can improve the guest experience. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Mr S.V.N.

Customer review rating 4.3/5

S.v.n. Business - 15/06/2019 AccorHotels certified review

Stay was excellent although the buffet dinners weren't the best. The variety was very limited as compared to other hotels.

Dear S.V.N., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are deeply sorry to learn of some issues encountered during your stay and would like to offer our sincere apologies for any inconvenience this may have caused. Rest assured that our Team has been addressed and will work on the aspects highlighted in your review to better serve you and other guests in future. Nevertheless, we are happy to note that you were pleased with your overall stay and thank you for your rating on your experience with us. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you again to our hotel in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

It was ok

Customer review rating 4.3/5

Maryam Friends - 15/06/2019 AccorHotels certified review

Check in took forever We had to wait a lot and call multiple times in order to get what we wanted

Dear Maryam, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and your valuable feedback has been shared with the Team so that they are aware of the areas requiring attention. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager
Customer review rating 4.3/5

A M. W. Families - 14/06/2019 AccorHotels certified review

It was a good stay. Staff was courteous. Rooms were cleaned well except for one day. The hotel is well maintained. Overall it was value for money Special THANKS for the Chef at the omelette counter at the breakfast restaurant.

Dear A Majeed W., Thank you for choosing Novotel World Trade Centre and for taking the time to share a review about your stay with us. We greatly appreciate the positive feedback about the overall experience of your stay at the hotel and for recognizing the exceptional service provided by our team especially Chef. Your compliment will be shared with the entire team and certainly this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.3/5

Shaimaa M. Families - 13/06/2019 AccorHotels certified review

It was very nice .. the staff are very kind and helpful IAM planing to go back

Dear Shaimaa m., Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Was clean and friendly

Customer review rating 4.3/5

Linda Solo - 12/06/2019 AccorHotels certified review

Pleasant stay. Helpful staff

Dear Linda, Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good Hotel with Good Hospitality .

Customer review rating 4.3/5

Hari S. V. Friends - 12/06/2019 AccorHotels certified review

I stayed for 2 days. I felt very Happy with Services .Hotel and Room is very clean , Staff are very friendly . Reception Staff were helpful in giving us the guidance related to Dubai places and Transportation. Will recommend my friends to stay in Novotel (WTC) and if they visit Dubai.

Dear Hari Shankar V, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were up to your satisfaction. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Therapy

Customer review rating 4.3/5

Collin Friends - 12/06/2019 AccorHotels certified review

Service was good . The Gym was a pleasant surprise. Usually terrible with hotels of this nature Rooms were pleasant. Only negative issues was the showers . Very complicated to switch on and off and to cold and hot and from top shower to hand held shower.

Dear Collin, Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments concerning the shower. Our guest observation is important to us and we have taken note your constructive feedback, as this certainly helps us identify the areas we can improve the guest experience. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Almost perfect

Customer review rating 4.3/5

Mohamed A. Couples - 11/06/2019 AccorHotels certified review

Every thing was perfect except checking in . It was a lady in the desk and She was obsessed

Dear Mohamed A., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and we have taken your constructive feedback on board as this allows us identify the areas where we can further improve the guest's experience. Thank you again for sharing your experience and we hope to have the opportunity to welcoming you back in the future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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