Hotel - Novotel World Trade Centre Dubai
Novotel Hotel Novotel Hotel

Novotel World Trade Centre Dubai Hotel

4.0/5 2,569 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Croquet
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

  • 412 rooms
  • 198 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 345 family rooms
  • 132 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 5,485 reviews

Our guest reviews for Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,569 reviews
Paul W. Families - 15/07/2018 AccorHotels certified review

All in all good but having to ask to get my room cleaned 3 times in one day and every time at breakfast we they gottea or coffe had to ask for spoons and milk maybe getting a bit picky but stayed in this hotel 8 times to notice little details

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We would like to thank you for taking the time to share a review following your stay at the Novotel World Trade Centre. We strive to deliver an exceptional guest experience, and it is with a regret to read that we fell short in meeting your expectations during your recent stay with us. On behalf of the Hotel Team, I would like to sincerely apologize for any inconvenience we may have caused you. It is through guest feedback that we are able to continuously improve and we have taken note of your valuable comments on the housekeeping delivery and breakfast experience during your stay. The concerned teams have been addressed and appropriate measures will be taken to ensure we improve the quality of services on these area. Our guest observations are paramount to us and we thank you again for all your comments. We hope to have the pleasure of welcoming you back to our property and better serve you in the future. Sincerely, Mohsin Yaqoob Hotel Manager

Anonymous Solo - 14/07/2018 AccorHotels certified review
« Good Experience »

Good Experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gholam, We would like to thank you for taking the time to share a review following your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that you enjoyed your stay with us and truly appreciate your positive feedback. I will share your experience with my team and your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Anonymous Families - 14/07/2018 AccorHotels certified review

It was a wonderful experience . Everything was comfortable and the staff were very professional and welcoming especially Mr. adham ali at the reception and rachelle in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Heba, Thank you for taking the time to share a review regarding your recent visit to Novotel World Trade Centre Dubai. It is a pleasure to learn that you were satisfied with the experience of your stay and we very much appreciate your wonderful feedback on the warm hospitality of our team. It is always gratifying to know that our associates are commended for their remarkable service and your compliments will certainly be shared with the team, especially with the staff mentioned. Once again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohsin Yaqoob Hotel Manager Novotel World Trade Centre

Ellicec E. Solo - 13/07/2018 AccorHotels certified review
« Poor service »

The service is not good i ask for something but it never deliver to me from my entire stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ellicec e., I would like to thank you for taking the time to share your comments concerning your stay with us. On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met and for the inconvenience we may have caused you. The services we provide play an essential role in making our guests’ visit memorable and kindly note that this is not indicative of the standards we aspire to offer. The concerned Department Head have been informed for his attention and rest assured that additional efforts are also being put in to guide our associates to further enhance the quality of our services. Our guest observations are paramount to us and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you on your next stay with us. Sincerely, Mohsin Yaqoob Hotel Manager

M. A. Solo - 13/07/2018 AccorHotels certified review
« Exactly what I needed »

We always choose to stay at novotel whether for a business trip or leisure. Clean rooms, perfect location and worth the spend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for choosing to stay with us again and for taking the time to share a review about your stay at the Novotel World Trade Centre. I am pleased to hear that you had a great time during your recent stay at the hotel and we very much appreciate your positive feedback. Your feedback will serve as a wonderful encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to welcoming you back again soon. Sincerely, Frederic Gitzner Cluster General Manager

Dalia B. Business - 12/07/2018 AccorHotels certified review
« Fantastic stay, meeting all expectations. »

The hotel was great, in terms of facilities and friendly staff. The room was spacious, clean and comfortable, with all elements of making the stay convenient. The staff at Entre Nous were exceptional, especially Katleen, Swamy, Vishnu and the smiley lady with the bread basket. Everyone was courteous and helpful but those four really went above and beyond to ensure we enjoyed our stay and had great meals. So a very special thanks to them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dalia, It is a pleasure to read that you were satisfied with the overall experience of your stay and also glad to note that you were impressed with the exceptional service of our Entre Nous team. It is always gratifying that our services are recognized and I am happy to share your compliments with Kathleen, Swami and Vishnu. Thank you very much for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Renata Solo - 12/07/2018 AccorHotels certified review
« Excellent »

Excellent hospitality provided especially by Adham and Hossam at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Renata, Thank you very much for taking the time to share your comments following your recent stay at Novotel World Trade Centre. It is heartwarming to know that you were pleased with your overall experience in the hotel, especially on our service. It is always a pleasure to receive positive feedback and I will share your comments with the team, especially with Adham and Hossam so that they are aware of of their contribution in making your stay memorable. We very much appreciate your great review and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Luky K. Solo - 12/07/2018 AccorHotels certified review
« Excellent »

Very nice food and clean. Please add tooth brush and paste in toilet......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to share a review following your stay at the Novotel World Trade Centre Dubai. We are glad to read that you had a pleasant and comfortable stay despite your feedback concerning the bathroom amenities. I have share your comment with the team about the area where we can work on improving our services in order for us to better meet our guest’s expectations. Once again, we thank you for sharing your experience and we hope to have the pleasure of welcoming you back to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Maryam Families - 09/07/2018 AccorHotels certified review
« good »

average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maryam, We would like to thank you for taking the time to share your experience regarding your recent stay at Novotel World Trade Centre. Your feedback is essential to us in our effort to offer our valued guest a pleasant stay. We take good note of your constructive comments and I have shared your feedback with the team about the areas where we can work on improving our services in order for us to better meet our guest’s expectations. Once again, we appreciate your concerns and we look forward to the pleasure of welcoming you again in the future. Sincerely, Frederic Gitzner Cluster General Manager

Taleb M. M. Solo - 09/07/2018 AccorHotels certified review
« Excellent customer service staff »

the experience was very good from the time I called the hotel until I left. the staff was very welcoming and having nice smile on face. the rooms are quiet and clean. over all the hotel was

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taleb, We are delighted to know that your overall stay with us was to your satisfaction and you appreciated the service and facilities of out hotel and the personalized hospitality provided by our team. It is always a pleasure to receive positive feedback and your comments will be shared with the team. Thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

David A. A. Business - 09/07/2018 AccorHotels certified review
« Mr »

No CNN, No Super Sports! Good experience but can improve

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David, Thank you for sharing your review following your stay at the Novotel World Trade Centre. Our aim is to deliver a memorable stay for all our guest and we very much appreciate your constructive feedback. I have shared with my team your comments about the areas where we can work on improving our services in order for us to better meet our guest’s expectations. Once again, we thank you for your comments and we look forward to the pleasure of welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

M.j. Friends - 09/07/2018 AccorHotels certified review
« Very pleasant stay »

It was a great experience to stay with Novotel World Trade Centre Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jinmo, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were up to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Anonymous Solo - 08/07/2018 AccorHotels certified review
« Miss »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lavinia, Thank you for taking the time to share your comments following your recent stay with us. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. We look forward to welcoming you back again to our hotel in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Ak G. Business - 08/07/2018 AccorHotels certified review
« Good location, Friendly stay »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay with us and our services and location were up to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Kwaku Families - 07/07/2018 AccorHotels certified review
« Nice and professional service »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kwaku, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were up to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Vishal K. Families - 07/07/2018 AccorHotels certified review
« good loacation and very good staff people »

very nice location of the hotel very near to exhibition centre , staff people is quite helpful and very polite , breakfast is also nice , very clean room and fast service ,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vishal, Thank you for taking the time to share your experience with us. It is indeed a pleasure to read that overall you were satisfied with the experience of your stay at the hotel and we truly appreciate your wonderful feedback. Positive feedback from satisfied guests is our greatest reward and it is a pleasure to share your comments with the team. I am sure this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for all your comments and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Mohamad N. Families - 06/07/2018 AccorHotels certified review
« The receptionist changes the customer’s mind »

The view was interesting and location was easy to reached out. The breakfast needs to be managed in a more professional way. The breakfast area is too small and kind of served food should be reconsidered again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to learn that you were pleased with the location of our hotel and its view. Our guest observation is essential to us and I have shared your comments about your breakfast experience with our Restaurant Manager. Rest assured that appropriate steps will be taken to improve services based on our guests' feedback. Once again, we thank you for sharing your experience and we hope to have a pleasure to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Ms Business - 04/07/2018 AccorHotels certified review
« Satisfied »

Check-in was prompt but had to wait even with the request of early check-in. May b room wasn't ready or else. Room décor was contemporary & ppl were hospitable, gentle & very supportive. Stayed only for one night but will stay again based on my experience. The location of the property is excellent & will recommend to anybody. Overall, goes with my previous experience of Accor Hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maruf, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comment concerning your arrival experience. I have shared your comments with our Front Office Manager, so that he is aware of the areas requiring attention and improvement. Once again, we thank you for your comments and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Was O. A. S. B. T. B. T. S. A. Y. H. W. M. O. A. P. S. G. C. S. A. E. P. S. C. I. S. W. A. T. P. I. H. R. Business - 04/07/2018 AccorHotels certified review
« had a comfortable and satisfying stay. »

Extremely satisfying stay at your hotel. Good service from your staff, especially Muriel Fernandes from the front office and Shakti Singh from the housekeeping. Kindly convey my best wishes to them. Planning to stay at your hotel again in December 2018. Cheers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for your positive review of our hotel. It is heartwarming to know that you were pleased with the overall experience of your stay, especially on our service. It is always a pleasure to receive positive feedback and I will share your comments with Muriel and Shakti, so that they are aware of their contribution in making your stay memorable. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Max Couples - 04/07/2018 AccorHotels certified review
« Great first experience of Dubai »

Excellent, especially the location so convenient to the rail station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Max, Thank you for taking the time to share your review about your stay at the Novotel World Trade Centre Dubai. We are delighted to learn that you were pleased with your overall experience and you liked the location of the hotel. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcome you back again to our property on your future visit to Dubai. Sincerely, Frederic Gitzner Cluster General Manager

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