Hotel - Novotel World Trade Centre Dubai
Novotel Hotel Novotel Hotel

Novotel World Trade Centre Dubai Hotel

4.5/5 3,026 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Snorkelling/Scuba diving center
    • Water skiing
  • Other sports activities
    • Billiards/Snooker
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Skating rink
    • Squash court
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

  • 412 rooms
  • 198 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 345 family rooms
  • 132 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,827 reviews

Our guest reviews for Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 3,026 reviews
Lambertus V. D. G. Business - 09/10/2018 AccorHotels certified review
« Very pleasant »

Very pleasant. Friendly and helpful personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lambertus, Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Jassim Couples - 07/10/2018 AccorHotels certified review
« Very good . »

This hotel with good service .and excellent Staff . As will as location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jassim, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are pleased to hear that overall you had a pleasant stay and our services as well as our facilities and location met your expectations. It is always a pleasure to receive positive feedback and your comments will be shared with the team. Thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

David H. Business - 07/10/2018 AccorHotels certified review
« 1 night stopover »

very helpful staff, and very clean rooms with airport pick and drop off nade for a very pleasant if not short visit to this well run hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., Thank you for taking the time to share your experience following your stay at the Novotel World Trade Centre Dubai. We are glad to know that you had a pleasant stay and truly appreciate your positive feedback on your overall experience at the hotel. Our guest observation is essential to us and we have taken note of your comment about your arrival experience. I have shared it with the team, so that they are aware of the areas requiring attention and improve our service delivery on this area. Once again, we very much appreciate your feedback and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Scott S. Business - 03/10/2018 AccorHotels certified review
« Exactly what you would expect »

Being completely 'British' about the stay I would like a more 'British' breakfast. Although I do realise that the hotel has to cater for every nationality on Earth!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Your feedback about the breakfast during your stay is highly appreciated and your comments have been taken on board as constructive feedback to improve our services and offerings. We hope to have the pleasure of welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Riyad A. D. Business - 02/10/2018 AccorHotels certified review
« Good »

Overall good But I face some problems as following Water Leakage on shower and al shattaf

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Riyad, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai It is a pleasure to know that you were satisfied with experience of your stay despite your feedback on the water leakage in the bathroom during your stay. It is through guest feedback that we are able to continuously improve and your comments about the water leakage is well noted. I would like to offer my apologies for any inconvenience this may have caused. Please rest assured that I have discussed your feedback with the maintenance team and the necessary steps have been taken to address the issue and prevent future occurrence. Thank you again for sharing your experience and we hope to have the pleasure to welcoming you back in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dr. C. S. Business - 02/10/2018 AccorHotels certified review
« Dr »

Very convient for us attending convention Hope there was a convenience store nearby and more choices for cafe for breakfast aside from buffet, Very helpful Filipino employees but overall other staffs were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Claudia, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to read that you were satisfied with the overall experience of your stay, especially on your breakfast experience in Entre Nous, and you were also impressed with the hospitality of our team. Positive feedback from our satisfied guest is our greatest reward and I am happy to share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Stella Couples - 02/10/2018 AccorHotels certified review
« I felt the confortability I needed »

Staying at your hotel was relaxing. Its a cool place that fits my taste. Thanks to you because we really had our favorite leisure time. On the other hand I wasn't so keen on the shower room I wish the glasses where enclosing water not to pour on other side of the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Stella, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a delight to hear that you were happy and comfortable all throughout your stay at the hotel and our service was to your satisfaction. We value all the guest's feedback we receive, both positive and constructive, and rest assured that your comment about the shower enclosure has been brought to the team's attention for them to look into. Thank you again for sharing your experience, and we look forward to the pleasure of welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

L. F. J. Business - 01/10/2018 AccorHotels certified review
« Fantastic stay... »

Very good..for everything...your staff was very courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to hear that overall you had a pleasant stay and you were impressed with hospitality of our team. Our guest observation is essential to us and I have shared with my team your comments about the areas where we can work on improving our services and offering, in order for us to better meet our guest’s expectations. Thank you again for sharing your experience and we look forward to welcoming you back again at our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Facundo Business - 30/09/2018 AccorHotels certified review
« Good stay near World Trade Center »

Comfortable room. Swimming pool is of good size to do laps and exercise. I found the breakfast a bit limited. There is room for improvement in the quality of the fresh fruits and vegetables.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Facundo, We would like to thank for sharing your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that overall you had a pleasant stay with us and you were comfortable in your room and have enjoyed the pool facility in the hotel. Your feedback about the breakfast spread during your stay is highly appreciated and I have shared your comment with our Executive Chef, so that she is aware of the areas requiring improvement. Once again, thank you for sharing your experience and we look forward to welcoming you back to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

R K. Solo - 29/09/2018 AccorHotels certified review
« Over my expectations »

Great, easy to find (if you have done your home work), easy to get to by public transport. Easy check in, Friendly staff, Great that there are complimentary shuttle buses. Great service, And the breakfast, Yum Yum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rudi, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to read that overall you were satisfied with the overall experience of your stay and our team is truly happy to hear your feedback. I have shared your review with them and this will certainly serve as a wonderful encouragement to all our staff to keep on striving towards creating memorable experiences for every guest. We thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Dr J. K. Business - 28/09/2018 AccorHotels certified review
« Great service, comfortable bed and nice breakfast »

I have been staying at the Novatel Dubai World Trade Centre for over 15 years when I visit Dubai and the upgraded rooms and facilities are convenient to my agent's business office and good value for money. I thank the staff for their great and courteous service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. K., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. A positive guest experience is something we endeavor to achieve every day and we are glad that we have made your overall stay to your satisfaction. It is always a pleasure to receive positive review and your wonderful feedback will serve as a wonderful encouragement to the entire team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we look forward to the welcoming you back to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Carl T. Business - 27/09/2018 AccorHotels certified review
« Good overall experience »

Overall experience at your hotel was good and I will come again. My only remarks regarding my stay: The bed mattress was a little too hard Issue with the hot water not coming unless waiting for 10 minutes The overhead rain shower water pressure was too weak Mini bar items are overpriced which does not encourage consumption

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to share a review follwing your stay at the Novotel World Trade Centre We are happy to hear that overall you had pleasant stay with us and truly appreciate your feedback. Our guest observation is essential to us and I have shared with my team your comments about the areas where we can work on improving our product and services in order for us to better meet our guest’s expectations. Once again, we very much appreciate your feedback and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Mohammed J. Z. Couples - 27/09/2018 AccorHotels certified review
« excutive manager »

more than 10 years , I'm very happy to stay again and again best regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are happy to read that you enjoyed your overall experience and your positive feedback will certainly serve as a wonderful encouragement for the entire team, as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back again during your next visit to Dubai Sincerely, Frederic Gitzner Cluster General Manager

Maryam R. Solo - 27/09/2018 AccorHotels certified review
« excellent »

wonderful , i forget the name of the staff who was in reception he was helpful, had good service he was smiling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maryam, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are happy to read that our services were to your satisfaction and you had an excellent experience of stay with us. It is always a pleasure to receive positive feedback and this will certainly serve as a wonderful encouragement to the entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Prafull J. Business - 27/09/2018 AccorHotels certified review
« Well Located, Comfortable, Courteous Staff »

Very comfortable Good breakfast Courteous Staff Well Located Tasty Food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for sharing a review regarding your stay at the Novotel World Trade Centre Dubai. It is a delight to hear you had a great experience during your stay at the hotel and we would like to thank you for your positive comments about our accessible location and glad to know that you enjoyed the buffet breakfast and was impressed with our hospitality. It is always a pleasure to receive positive feedback and your review has been shared with the entire team. We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Samir H. Couples - 24/09/2018 AccorHotels certified review
« Amazing »

I really enjoyed magnificent place and wonderful location in dubai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samir, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities as well as its location were up to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

Marc S. Business - 23/09/2018 AccorHotels certified review
« Comfortable, clean, friendly, and personal service. »

Check in staff were very friendly and helpful and humorous. Made me feel at home right away. Rooms are spacious clean and comfortable, with all the amenities I would require for a comfortable and hassle free stay. Breakfast options were vast and impressive. Overall a very relaxing and satisfying stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a great stay and that you were pleased with our services, facilities, and hospitality of our team. It is our endeavor to provide a memorable stay experience for our guests and I am glad that we have met your satisfaction. Thank you for choosing to stay at the Novotel World Trade Centre and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Couples - 22/09/2018 TripAdvisor review
« OVER ALL EXPERIENCE. »

As usual we were warmly welcomed to Novotel by all the staff. Our Check-in was swift. The Room was in excellent condition and maintained throughout our stay. For this special mention of Stephanie (Duty Manager), Andrea (Assistant Guest Relations Manager) is essential, duly supported by Evans of House Keeping who showed high level of efficiency, commitment and professional approach to his job. We suggest special attention is given to the "Muslim Showers" throughout the Hotel to ensure their smooth functioning - presently some are over powered. Another suggestion is to provide "Containers" in all Bathrooms wherein "left over soaps" can be placed and collected by House Keeping for further use.The Kitchen needs to be more consistent in the quality of food ordered - the matter was discussed with the Chief Chef (Ms. Alison) and informed the quality of "Lamb Chops" in particular which varied from Excellent to Poor. Ms. Alison responded that this would be discussed with her team.We look forward to improved dining on our next trip.We express our gratitude to all the employees of Novotel.

Anonymous Business - 21/09/2018 AccorHotels certified review
« good »

In general it was good, the breakfast quality should be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that you had a wonderful stay with us and truly appreciate your feedback. Our guest observation is essential to us and your comment regarding your breakfast experience is well noted, and I have shared with it our Executive Chef for her attention. Thank you again for haring your experience and we look forward to welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Liliane Business - 20/09/2018 AccorHotels certified review

Best location, service, room was very clean, reception staff so helpful and concierge staff are well trained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Liliane, Thank you for sharing a review about your recent stay at the Novotel World Trade Centre. It is a pleasure to hear that you were overall satisfied with our services, the hotel facilities and location. Our team is happy to hear your feedback and this will certainly serve as an encouragement to all our staff to keep on striving towards creating memorable experiences for every guest. We thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

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