Hotel - Novotel World Trade Centre Dubai
Novotel Hotel Novotel Hotel

Novotel World Trade Centre Dubai Hotel

Our hotels AccorHotels
4.0/5 2,252 reviews
All hotels in Dubai
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 240.00 AED Non member rate
From 240.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Croquet
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

  • 412 rooms
  • 198 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 345 family rooms
  • 132 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,359 reviews

Our guest reviews for Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,252 reviews
AccorHotels certified review
Saad A. Solo - 20/05/2018
« Dr a. »

Was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., Thank you for taking the time to share your review following your stay with us. We are pleased to know that you had a comfortable and amazing stay with us. Your feedback will serve as a wonderful encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you again at Novotel World Trade Centre in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Chich Couples - 19/05/2018
« It’s ok... »

Had encountered problem with payment machine due network issues. Room was clean but not arranged properly. Issued coffee is only for one person. I need to call housekeeping to provide a blanket. What I like is the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Chich, We would like to thank you for taking the time to comments concerning your stay at the Novotel World Trade Centre. Your feedback is highly appreciated and referring to your comment concerning the network issue while doing the payment, we would like to inform that the credit card network provider has encountered a genuine system error, as a result the credit card machine was not working during your stay. The product and services we provide play an essential role in making our guests’ visit memorable and although it is not pleasant to hear that we did not meet your expectations on some aspects of your stay, it is vital for us to receive your feedback as it assists in highlighting areas requiring attention. Rest assured the concerned team has been addressed to ensure appropriate actions will be taken to improve our service delivery. Once again, we appreciate you sharing your concerns and would like to assure you that anything brought to our notice is treated with care and attention it deserves. We hope to have the pleasure of welcoming you again at our property in the future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Asiya Couples - 19/05/2018
« Very wonderful experience »

Although I stayed for one day but the staff, food location and comfort was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Asiya, Thank you for taking the time to share your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your feedback on our services, facilities, and the ideal location of the hotel. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Pam Couples - 18/05/2018

Staffwere extremely helpful and location were great. Place was clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is indeed a pleasure to learn that the overall experience of your stay was satisfactory and you were pleased with hospitality of our team. Your feedback will serve as a wonderful encouragement to our team to keep on striving towards creating memorable experiences for every guest. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Anonymous Solo - 16/05/2018
« Great hotel »

The room was spacious and modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., hank you for staying at Novotel World Trade Centre and for taking the time to share your experience with us. It is indeed a pleasure to read that you had a lovely stay at the hotel and our services have met your expectations. I will share your comments with the team and this feedback will serve as an inspiration to them, as we strive to continuously strive to enhance our guest's experiences. Once again, we thank you for your comments and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
John S. Business - 14/05/2018
« Conference level »

Overall quite pleasant. Seemed a calm and well run hotel. Had a couple of strange things happen with housekeeping & laundry - just mentioning it for your reference. 1) asked for extra coat hangers as I had suits & business shirts to hang but they were never delivered. 2) laundry - I put in laundry before 9am which meant it should have been back that night but it was not returned. I waited for the 2nd night but it still had not turned up in my room. By now I was in a panic about missing clothes so I went to the front reception. they had the laundry there but said they could not release it as I had not authorised a deposit. I said I had (which I had), they checked the paper work and then released my laundry. I think it would be good practice to let a guest know if their laundry was being held as a hostage so they would not panic about losing it. Second lot of laundry was handled smoothly and on time. On another note I was let into a room early when I arrived which was great for me as I had just had the 12 hour flight from Australia. This was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We would like to thank you for taking the time to comments concerning your stay at the Novotel World Trade Centre. It is our goal is to deliver an exceptional guest experience, and we are disappointed to learn that we fell short in meeting your expectations particular to the laundry delivery during your stay. On behalf of the Hotel Team, I would like to apologize for any inconvenience we may have caused you. The services we provide play an essential role in making our guests visit memorable and your valuable feedback concerning the housekeeping and laundry service delivery has been definitely noted. Rest assured that this is an isolated incident and the relevant managers have been addressed to ensure appropriate actions are taken to improve our service delivery and communication this aspect. Once again, we appreciate you sharing your experience and we would like to assure you that anything brought to our notice is treated with utmost care and attention it deserves. It is our sincere hope that this will not deter you from staying with us again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

TripAdvisor review
Business - 14/05/2018
« Pleasant stay in Dubai »

Very good accomodation when you are attending the fair in Dubai World Trade Center as it is the same building and you do not have to step outside of it. The only inconvenience which we experienced was a very long checkout time, I've been to many hotels but never waited around 30 minutes to checkout of the room. Also as a gold client of Novotel I was said to have free taxi shuttle from hotel to airport. We asked for this and the porter showed us the taxi to go in. When we reached the airport we found out that we have to pay for this taxi, the driver didn't know anything about the free ride.

AccorHotels certified review
Murat Business - 10/05/2018
« I see nothing wrong and I felt comfortable »

Room was clean, staff is kind. Communication is easy. Fitness room needs some weights, bars and a new bench. I came to attend an international fair and it was really perfect to get there by walking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Murat, We would like to thank you for taking the time to share a review following your stay at the Novotel World Trade Centre Dubai. I am pleased that overall you enjoyed your stay with us. It is wonderful to hear that you were impressed with our accessible location and with the warm hospitality of our team. Our guest observation is essential to us and we have taken note of your valuable comments on our health club facility. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Paul E. Business - 09/05/2018
« An unforgettable experience for the right reasons »

It was a pure delight to stay at the Novotel the staff were very friendly and always had a pleasant greeting for me when ever we passed Nothing seemed to much trouble and staff were always willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is indeed a pleasure to read that the overall experience of your stay was satisfactory and you were pleased with the warm hospitality of our team. Our team is greatly encouraged by your compliments to continue with their efforts to provide an enjoyable and memorable stay for our guests. Thank you again for sharing your experience and we look forward to welcoming you back again to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Donna P. Business - 09/05/2018

One of my best time was having Jacqui the Manager was always there to help us during breakfast and was very attentive to our party needs If We had a concerns he was always there to help me Thank you so much for making my stay in Dubai memorable Donna P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Donna, Thank you very much for taking the time to share your comments following your recent stay at Novotel World Trade Centre. It is heartwarming to know that you were pleased with your overall experience in the hotel, especially on our service. It is always a pleasure to receive positive feedback and I will share your comments with Jeki, so that he is aware of his contribution in making your stay memorable. We very much appreciate your great review and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Dora O. Business - 09/05/2018
« Dora O.-Realtor »

The experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dora, Thank you for staying with us and for sharing your great review about your stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to welcoming you back again to our hotel in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Varun M. Business - 09/05/2018
« Good hotel at good Location for short business travel »

Comfortable & Convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Varun, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay and we are glad to note that our services as well as our location have met your expectations. Thank you again for sharing your experience and we look forward to welcoming you again at our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
R Business - 07/05/2018
« Pleasant »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard, Thank you for sharing your review and we are glad to know that overall you enjoyed your stay with us. We very much appreciate your feedback and look forward to welcoming you back again during your next visit to Dubai. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Nuttapong K. Business - 05/05/2018
« Satisfied »

Clean and near exhibition

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nuttapong, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that overall you had a pleasant stay and you liked the location of the hotel. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Linda H. Business - 05/05/2018
« Very comfortable and great service »

Friendly, helpful staff and neat, modern and clean facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.H., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai and for your patronage as a valued AccorHotels Leclub Gold member. It is indeed a pleasure to learn that you had a pleasant stay with us and the hotel's services and facilities were up to your satisfaction. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back again to our property in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Eugenia C. Business - 04/05/2018
« A very professional and accomodating staff, clean surroundings and centrally located. »

Very good, I have no complaints. From the time that I arrived until the day that I left everyone was polite and accommodating. Questions were answered and excellent information was given. Some when out of their way to assure me of a good experience in Dubai with helpful suggestions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Eugenia, Thank you for taking the time to share your experience at Novotel World Trade Centre. It is indeed a pleasure to learn that you had a pleasant stay with us and truly appreciate your positive feedback about the services rendered by our associates. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Once again, we thank you for your comments and we look forward to welcoming you again at our hotel in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Franz Business - 04/05/2018
« Ms »

It is a pleasant hotel in the heart of Dubai,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Colingey, Thank you for taking the time to complete our online guest questionnaire following your recent stay at Novotel Dubai World Trade Centre. Your feedback is highly appreciated and I have shared your comments with the team, so that they are aware of the areas requiring improvement. We look forward to welcoming you at again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Alyazia M. A. Friends - 04/05/2018
« Great »

It was such a great experience, valet parking men + bellboy staff are very nice and friendly The only thing that I wasnt happy about is that the AC in the room wasn’t that cold and that I got a connecting room and it was too noisy, I wish that I could be asked before assigning my room next time. Will definitely come back again! Thank you for a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is indeed a pleasure to hear that you had a pleasant stay with us despite a slight issues with your room. Our guest observation is important to us and we have taken note of your comments. The relevant managers have been informed to ensure this will be looked into and appropriate measures will be taken in order to further improve our service on this aspect. Thank you again for sharing your experience and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. We look forward to welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
Declan Business - 04/05/2018
« Most of my expectations were met and the stay was enjoyable »

I enjoyed my stay at the hotel, however, during breakfast it is exceedingly difficult to ask for tea or coffee and 9 times out of 10 I was left without a teaspoon to stir my beverage. It was tolerable the first few times, but became an irritation as the stay went on. The cleaning service for the rooms was excellent and all of the items that I left in my room were untouched upon my return. I especially appreciated the fact that the hotel strives toward sustainability. I would recommend the hotel to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Declan, We would like to thank you for taking the time to share your review following your stay at Novotel World Trade Centre. We are pleased to hear that you enjoyed your stay and appreciated the service of our housekeeping team and sustainability program of the hotel. It is through the guest feedback that we are able to continuously improve the quality of our services and we very much appreciate your constructive comment on your breakfast experience. Rest assured that I have discussed your feedback with the entire restaurant team and the necessary steps for improvement will be taken in order to better serve our guests. Once again, we thank you for sharing your experience with us and we look forward to the pleasure of welcoming you back in the near future. Sincerely, Frederic Gitzner Cluster General Manager

AccorHotels certified review
László Business - 03/05/2018
« We spent 6 night. Big room, Polite staff, good breakfast, swimming pool, good location »

Good: Swimming pool open 6:00am till 10pm Breakfast starts 6:00 am, We were able to get quick brekafast before leaving The room is big and comfortable, and clean. The water pressure in the sower is high Small problems: Small number of TV channels in foreign language, no russian chanel My wife first name is Tamara and the greating sent her on TV sreen was fals. Please sent here a personal message by my e mail . (our room was 1128 from 26.04)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Laszlo, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay and appreciated our room, the hotel's location and facilities, as well as the buffet breakfast. Our guest observation is essential to us. Your constructive comments on certain aspects during your stay are well noted and has been shared with the team so that they are aware of the areas requiring attention. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Mohsin Yaqoob Hotel Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 240.00 AED Non member rate
From 240.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 240 m ibis One Central
ibis One Central Hotel
From
From 140.25 AED Non member rate
From 133.24 AED Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 490 m ibis World Trade Centre Dubai
ibis World Trade Centre Dubai Hotel
From
From 121.99 AED Non member rate
From 121.99 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 740 m Fairmont Dubai
Fairmont Dubai
From
From 404.00 AED Non member rate
From 404.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km ibis Styles Dubai Jumeira
ibis Styles Dubai Jumeira Hotel
From
From 125.00 AED Non member rate
From 125.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DUBAI
See rates